Compaq Compaq Presario,Presario 908 Specifications

272638-002.book Page i Wednesday, November 27, 2002 4:52 PM b

Maintenance and Service Guide

Compaq Evo Notebook N1005 Series

Compaq Presario 900 Series Mobile PC

Document Part Number: 272638-002

November 2002

This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures.

272638-002.book Page ii Wednesday, November 27, 2002 4:52 PM

© 2002 Compaq Information Technologies Group, L.P.

Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq

Information Technologies Group, L.P. in the U.S. and/or other countries.

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Maintenance and Service Guide

Second Edition November 2002

First Edition July 2002

Document Part Number: 272638-002

272638-002.book Page iii Wednesday, November 27, 2002 4:52 PM

Contents

1 Product Description

1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–17

1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–18

1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–19

1.5 Computer External Components . . . . . . . . . . . . . . . 1–20

1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–30

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1

Selecting Computer Setup or Compaq Diagnostics . 2–1

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu . . . . . . . . . . . . . . . 2–4

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5

2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing

Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10

Maintenance and Service Guide iii

272638-002.book Page iv Wednesday, November 27, 2002 4:52 PM

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer System Major Components . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics/Hardware Kit . . . . . . . . . . . 3–16

3.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 3–18

3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–19

3.6 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–20

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4

5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12

5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–12

5.6 Mini PCI Communications Board . . . . . . . . . . . . . . 5–14

5.7 Disk Cell RTC Battery . . . . . . . . . . . . . . . . . . . . . . . 5–17

5.8 Connector Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

iv Maintenance and Service Guide

272638-002.book Page v Wednesday, November 27, 2002 4:52 PM

Contents

5.9 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21

5.11 Heat Spreader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24

5.12 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29

5.13 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31

5.14 Palm Rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36

5.15 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39

5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . . 5–41

5.17 Display Release Assembly. . . . . . . . . . . . . . . . . . . 5–43

5.18 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44

5.19 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–46

5.20 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–48

5.21 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52

5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54

5.23 Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1

General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1

Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2

C Screw Listing

Index

Maintenance and Service Guide v

272638-002.book Page 1 Wednesday, November 27, 2002 4:52 PM

1

Product Description

The Compaq Evo Notebook N1015 Series, Evo Notebook N1005

Series, and Presario 900 Series Mobile PCs offer advanced modularity, AMD Athlon and Duron processors, industry-leading

Accelerated Graphics Port (AGP) implementation, and extensive multimedia support.

Figure 1-1. Compaq Evo Notebook N1015 Series,

Evo Notebook N1005 Series, and Presario 900 Series

Mobile PCs

Maintenance and Service Guide 1–1


Product Description

1.1 Models

Computer models are shown in Tables 1-1 through 1-4.

2

3

4

5

6

7

8

9

Table 1-1

Compaq Evo Notebook N1015, Notebook N1005, and Presario 900

Model Naming Conventions

P900 P

Key

220 P5 40 V C 51 O XXXXXX-XXX

4 1 2

Key Description

3

1 Brand/Series designator

Processor type

Processor speed

Display type/ size/resolution

Hard drive size

Optical drive designator

Integrated communication

RAM

Operating system

5 6

Options

7 8 9 10

E = Evo

P = Presario

1015 = 1015 Series

1005 = 1005 Series

900 = 900 Series

A = AMD Athlon XP+ D = AMD Duron

167 = 1.67 GHz

160 = 1.60 GHz

153 = 1.53 GHz

147 = 1.47 GHz

140 = 1.40 GHz

130 = 1.30 GHz

120 = 1.20 GHz

X = XGA

(1024 × 768)

40 = 40 GB

30 = 30 GB

V = DVD-ROM drive

W = DVD-RW drive

M = Modem

0 = None

7 = 802.11b wireless

LAN

5 = 15.x-inch

4 = 14.x-inch

20 = 20 MB

D = CD-ROM drive

R = CD-RW drive

C = Modem/NIC combination card

51 = 512 MB 25 = 256 MB

O = Windows XP Pro E = Windows XP

Home

10 SKU#

1–2 Maintenance and Service Guide


Product Description

Table 1-2

Compaq Evo Notebook N1015 Series Models

The following Evo Notebook N1015 Series model uses config. code KSXZ and features:

■

■

■

■

TouchPad

8-cell, 4.0-Ah lithium ion (Li ion) battery pack

2-year warranty diskette drive

N1015 A 130 X4 20 D C 12 E

Germany 470046-613

The following Evo Notebook N1015 Series model uses config. code KSBZ and features:

■

■

■

■

TouchPad



N1015 A 167 X5 40 W C 25 O

Asia Pacific

Australia/New Zealand

India

N1015 A

470046-548

470049-166

470046-554

167 X5 40 V

Taiwan

N1015 A

Korea

Thailand

C

470046-559

153 X5 40 W C

25

25

French Canada

N1015

United States

N1015

Asia Pacific

A

A 153


India

X4 30

470046-549

470046-545

470046-552

V

O

O

470045-404 United States

153 X5 40 W C 25 O

470046-091

470046-555

470046-547

470045-397 includes Microsoft Office Pro software

O C 25

Korea

Taiwan

Thailand

470046-557

470046-558

470046-546



Product Description

N1015

Japan

N1015

Japan

N1015

Japan

N1015

Japan

Table 1-2

Compaq Evo Notebook N1015 Series Models (Continued)

N1015

Asia Pacific

A 153 X4 20 R

470047-372

C 25 O

N1015

Latin America

A

N1015 A

French Canada

N1015

United States

A

N1015 A

French Canada

N1015 A

United States

A

A

A

A

140

140

140

X5

470050-296

X4

470045-406

X4

30

30

30

470046-093

R

V

V

C 25

United States

O

C 25

United States

O

NEW - 0.2

LA

470045-407

C 25 O includes Microsoft Office Pro software

7 25 O 140 X4 30 D

140

470046-577

X4 30

470046-576

D

United States

7 25 O

470046-574 includes Microsoft Office SE software

130 X4 20 W C

470049-213

25

Japan English

O

130 X4 20 R

470049-211

C 25

Japan English

O

470049-215

470049-216

130 X4 20 R

NEW - 0.3

AP

130 X4 20 R

NEW - 0.4

AP

C 12 O

Japan (English)

C 12 O

Japan (English)

NEW

NEW

- 0.3

AP

- 0.4

AP



Product Description

Table 1-2


N1015 A

Belgium

Czech Republic

Denmark

European

International

France

Greece/Poland

Hungary

Israel

Italy

The Netherlands

130 X4 20 D

470046-581

470046-582

470046-583

470046-584

470046-585

470046-586

470046-587

470046-588

470046-589

470046-590

C 12 E

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

470046-591

470046-592

470046-600

470046-580

470046-602

470046-603

470046-605

470046-607

470046-611

470046-612

N1015

Latin America

A

N1015

Latin America

A

120

120

X4

NEW

X4

NEW

20

- 0.4

LA

20

- 0.3

LA

D

D

N1015

N1015

A

A

120 X3 20 R

Asia Pacific


470049-163

470046-544

120 X3 20 R

Asia Pacific

India

N1015

United States

A

N1015

Latin America

A

120

120

470046-550

470046-551

X3

470046-575

X3

20

20

470050-294

D

D

C 25

United States

O

C 12

United States

E

O C 25

India

Hong Kong

C 12 O

Hong Kong

7 12 E

C 25

United States

O

NEW - 0.4

LA

NEW - 0.3

LA

470049-164

470049-165

470046-561

NEW - 0.1

LA



Product Description

Table 1-2


N1015

Latin America

A 120 X3 20 D

470050-688

C 12 E

N1015 A

French Canada

United States

120 X3 20 D

470046-578

470046-573

0 12 E

United States

GEM/NAFTA

470047-371

Table 1-3

Compaq Evo Notebook N1005 Series Models

The following Evo Notebook N1005 Series models use config. code KSXZ and features:

■

■

■

■

TouchPad



N1005 A 153 X5 30 W C 25 O

Germany 470041-860

N1005

Germany

A 147 X4 20 V

470041-859

C 25 O



Product Description

Table 1-3


The following Evo Notebook N1005 Series models use config. code KSBZ and features:

■

■

■

■

TouchPad



N1005 A 153 X5 30 W C 25 O

Belgium

Czech Republic

Denmark

European

International

France

Greece/Poland

Hungary

Israel

Italy

The Netherlands

470041-815

470041-818

470041-819

470041-822

470041-823

470041-826

470041-827

470041-830

470041-831

470041-834

Norway

Portugal

Russian

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

470041-835

470041-838

470041-839

470041-814

470041-842

470041-843

470041-846

470041-848

470041-851

470041-852

N1005 A

Belgium

Czech Republic

Denmark

European

International

France

Greece/Poland

Hungary

Israel

Italy

The Netherlands

147 X4 20 V

470041-816

470041-817

470041-820

470041-821

470041-824

470041-825

470041-828

470041-829

470041-832

470041-833

C 25 O

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

470041-836

470041-837

470041-840

470041-813

470041-841

470041-844

470041-845

470041-849

470041-850

470041-853



Product Description

Table 1-4

Compaq Presario 900 Series Mobile PC Models

The following Presario 900 Series Mobile PC models use config. code KSXZ and features:

■

■

■

■

TouchPad



P920 A 167 X5 30 W C 25 E

NEW - 1.3

EA Belgium

Germany

P917

Germany

A

470045-618

470045-624

Norway

153 X5 30 W C

470046-503

51 E

P918

Belgium

P905 A

Belgium

Denmark

Germany

Italy

The Netherlands

153 X5 30 W C

470036-882

470036-883

470037-069

470037-072

470037-075

25 E

Norway

Portugal

Spain

Sweden/Finland

P915

Belgium

Germany

P911

A

A

A

153 X5 30 W C

470046-500

25

Germany

153 X4 30 W C

470045-617

470045-623

Norway

25

153 X4 20 W C 25

E

E

E

Germany

P904 A

Belgium

Denmark

Germany

Italy

The Netherlands

470046-502

153 X4 20 W C

470038-081

470038-082

470038-083

470038-084

470038-085

25 E

Norway

Portugal

Spain

Sweden/Finland

470047-369

470037-078

470037-517

470037-521

470037-083

470045-632

470038-086

470038-087

470038-088

470038-089



Product Description

Table 1-4

Compaq Presario 900 Series Mobile PC Models (Continued)

A E P910

Belgium

Germany

P902 A

140 X4 20 V

470045-616

470045-622

C

Norway

130 X5 30 W C

12

25 E

470045-633

Belgium

Denmark

Germany

Italy

The Netherlands

P908 A

470037-046

470037-068

470037-071

470037-074

470037-077

130 X4 20 W C

Norway

Portugal

Spain

Sweden/Finland

25 E

Belgium

P906 A

United States

P907 A

470046-499 Norway

130 X4 20 W C

470047-897

130 X4 20 V C

25

25

E

E

470037-080

470037-516

470037-520

470037-081

470050-687

Germany

P901 A

470046-501 Norway

120 X5 20 W C 25 E

470046-506

Belgium

Denmark

Germany

Italy

The Netherlands

470037-045

470037-067

470037-070

470037-073

470037-076

Norway

Portugal

Spain

Sweden/Finland

470037-079

470037-515

470037-519

470037-082

The following Presario 900 Series Mobile PC model uses config. code KSB1 and features:

■

■

■

■

TouchPad



P900 A 147 X5 30 W C 25 E

United States 470037-278



Product Description

Table 1-4


The following Presario 900 Series Mobile PC model uses config. code KSB2 and features:

■

■

■

■

TouchPad



P904 A 130 X5 20 W C 51 E

United States 470038-539

The following Presario 900 Series Mobile PC models use config. code KSBZ and features:

■

■

■

■

TouchPad



P920 A 167 X5 40 W C 51 E

470045-486 Canada (English)

French Canada

P922 A

470046-484

470046-485

United States

167 X5 30 W C 51 E

470046-497 The Netherlands

Sweden/Finland

P955

Asia Pacific

A

470048-558

470048-559

United Kingdom

167 X5 30 W C

470049-161 Korea

25 E

470048-552

P925 A

European

International

167 X5 30 W C

470049-156

25 O



Product Description

Table 1-4


P920 A

Denmark

European

International

France

Greece/Poland

Hungary

Israel

Italy

P950 A

167 X5 30 W C

NEW - 0.7

EA

470045-495

470045-500

470045-501

470045-507

470045-508

470048-563

25 E

The Netherlands

Portugal

Russia

Saudi Arabia

Spain

Sweden/Finland

Switzerland

United Kingdom

167 X4 30 W C 25 E

470048-557

470048-427

470045-514

470045-494

470048-428

470050-685

470045-515

470045-520

Hong Kong

P945 A

Taiwan

P918 A 51 E

United States

P915 A

Canada (English)

French Canada

153

470045-488

X5 40 W

470046-483

470046-486

C 25

United States

E

A 25 E P914

France

P930

India

A

470048-551

167 X4 30 V C

470048-554

160 X5 40 W C

153 X5 40 W C

470047-904

153 X5 30 W C

470047-673

25

25

E

E

P918 A

European

International

Greece/Poland

153 X5 30 W C

470047-903

25

Switzerland

E

United Kingdom

470046-494

470046-485

470046-498

470047-367



Product Description

Table 1-4


P905 A

European

International

France

Germany

Hungary

Israel

P917 A

153 X5 30 W C 25 E

470037-133

470037-134

470037-138

470040-102

470037-305

153 X5 30 W C

Russia

Saudi Arabia

Switzerland

Turkey

United Kingdom

25 O

470037-140

470037-127

470037-345

470037-151

470037-152

European

International

P906 A

European

International

P912 A

P915 A

Denmark

European

International

France

Greece/Poland

Hungary

P907

Hong Kong

A

153

470049-153

X5 30 W

470039-301

153 X5 20 V

C

C

25 O

The Netherlands

P920 A

Latin America

P943

Thailand

A

153

153

470048-555

X4

X4

40

30

W

470045-489

W

470050-686

C

C

25

Latin America

NAFTA

25

E

E

153 X4 30 W C

470048-564

470045-496

470045-499

470045-503

470045-506

25 E

Israel

The Netherlands

Russia

Saudi Arabia

Sweden/Finland

Switzerland

United Kingdom

153 X4 30 W C

470045-539

25

25

E

E

470045-492

470045-509

470048-556

470045-513

470045-493

470048-741

470045-516

470045-519



Product Description

Table 1-4


P906

Korea

A 153 X4 30 W C

470037-514

25 E

P905 A 153 X4 30 W C

Australia/New Zealand 470037-311

P904

Taiwan

A 153 X4 30 W

470045-531

C

P916 A

French Canada

P940

Taiwan

A

153 X4 30 W C

470046-482

25

United States

153 X4 30

470048-553

V C

25

25

25

E

E

O

E

P927

India

A

P904 A

European

International

France

Germany

Israel

P903

Korea

A

P935

Hong Kong

A

153 X4 30 V

470050-293

C

C

Korea

25

25

Thailand

E

153 X4 20 W C

470038-102

470038-103

470038-104

470038-105

25 E

Russia

Saudi Arabia

Switzerland

Turkey

United Kingdom

153

153

X4

X4

20

20

W

470038-111

470048-550

V

P905 A 153 X4 20 V

Asia Pacific


470037-313

470037-310

C

C

25

25

E

E

E

470046-475

470038-106

470038-101

470038-107

470038-108

470038-109

470037-312

470037-314



Product Description

Table 1-4


12 E P925 A

People’s Republic of

China

153 X4 20 V

470048-549

P905 A

C

147 X5 30 W C 25 E

470037-288 Brazil

Hong Kong

Latin America

P900 A

Canada English

P912 A

470037-309

470037-289

470037-277

Latin America

147 X5 30 W C

(NAFTA)

Taiwan

25 E

470037-117 French Canada

140 X4 40 W C 25 E

United States

P905

Latin America

P910

A

A

140

140


470045-487

X4

NEW

X4

30

- 0.2

LA

20

R

W

470047-670

C

C

12

Latin America

(NAFTA)

25

E

E

P921

Asia Pacific

A 140 X4 20 V

470050-291

C

C

12

Australia/New

Zealand

12

E

E P910 A

Denmark

European

International

France

Greece/Poland

Hungary

P920

Asia Pacific

India

A

140 X4 20 V

470048-565

470045-497

140

470045-498

470045-504

470045-505

X4 20

470047-672

470050-289

R

Israel

Portugal

Russia

Saudi Arabia

Switzerland

United Kingdom

C 12

Thailand

E

470037-315

470037-279

NEW - 0.2

LA

470050-290

470045-510

470048-425

470045-512

470045-350

470045-351

470045-518

470047-671



Product Description

Table 1-4


P923

Korea

A 140 X4 20 D

470050-292

C 25 E

P900

Latin America

A

P902 A

European

International

France

Germany

Israel

P902 A

140 X3 30

470045-490

R C

130 X5 30 W C

12

Latin America

NAFTA

25

E

E

470037-132

470037-135

470037-137

470037-304

130 X5 20 W C

Russia

Saudi Arabia

Switzerland

Turkey

United Kingdom

25 E

France

P910 A

Canada (English)

French Canada

130

470040-350

X4 30 W

470046-477

470046-478

C 25

United States

E

P905 A

Canada (English)

French Canada

P908 A

130 X4 30 V

470046-476

470046-479

C 25

United States

130 X4 20 W C 25

E

E

Denmark

European

International

France

Greece/Poland

NEW - 0.9

EA

470047-902

470046-488

470047-366

Italy

Spain

Sweden/Finland

Switzerland

United Kingdom

470045-491

470037-141

470037-126

470037-344

470037-150

470037-153

470045-484

470045-353

470050-681

470048-424

470050-682

470046-489

470046-495



Product Description

Table 1-4


P907 A

European

International

France

Greece/Poland

Hungary

Israel

P905 A

130 X4 20 V

470047-365

470046-487

470046-493

470047-900

470047-901

130 X4 20 V

C 25 E

Italy

Saudi Arabia

Spain

Sweden/Finland

Switzerland

C 25 E

470048-562

470047-899

470048-423

470048-561

470046-490

Hong Kong

P902 A

47046-481

130 X4 20 V


P903 A 130

470038-110

X4 20 V

C

C

25

12

E

E

Taiwan

P902 A 130

Asia Pacific


470045-529

X4 20

470045-480

470045-524

V C 12

Hong Kong

E

P901 A 130 X4 20 D

Asia Pacific


P901 A

470045-526

470045-523

C

120 X5 20 W C

12

Thailand

25

European

International

France

Germany

Israel

470037-131

470037-136

470037-120

470037-303

E

E

Russia

Saudi Arabia

Switzerland

Turkey

United Kingdom

470045-527

470045-525

470037-142

470037-122

470037-343

470037-149

470037-154



Product Description

Table 1-4


P909

Portugal

A 120 X4 20 R

470050-684

C 12 E

P900 A 120 X4 20 D

Asia Pacific


470040-356

470040-354

C 12

Korea

Thailand

E

470040-357

470040-355

1.2 Features

■

■

■

■

The notebook has the following features:

■ AMD Athlon XP+ 1.67-, 1.60-, 1.53-, 1.47-, 1.40-, 1.30-, or

1.20-GHz processors, or AMD Duron 1.30-GHz processor, varying by notebook model

■ ATI P7 graphics accelerator with 32 MB of shared

Synchronous DRAM (SDRAM) and 4X AGP graphics card

256-MB high-performance SDRAM, expandable to 1.0 GB

Microsoft Windows XP Home or Windows XP Professional, varying by computer model

■ 15.0-, 14.1-, 13.3-inch XGA (1024 × 768), TFT display with over 16.7 million colors, varying by computer model

■ Full-size Windows 98 keyboard with TouchPad pointing device

■ Network interface card (NIC) integrated on the system board, with a mini PCI V.92 modem

■ Integrated wireless support of 802.11b and Bluetooth devices through MultiPort

■ Support for one Type I or II PC Card slot with support for both 32-bit CardBus and 16-bit PC Cards

External 90 W AC adapter with power cord

8-cell Li ion battery pack



Product Description

■

■

■

■

■

■

40-, 30-, or 20-GB high-capacity hard drive, varying by computer model

1.44-MB diskette drive

Support for the following drives through the fixed optical drive:

❏

❏

❏

❏

24X Max CD-ROM drive

16X Max CD-RW drive

8X Max DVD-ROM drive

8X Max DVD-ROM/CD-RW combination drive

Connectors for:

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

1394 digital input

Stereo line out/headphone

Mono microphone

AC power

Universal serial bus

External monitor

S-video

External keyboard/mouse

Parallel devices

RJ-45 network

RJ-11 modem

JBL Pro stereo speakers with bass reflex

Dolby Digital certified sound

1.3 Clearing a Password

If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:

1. Prepare the computer for disassembly (refer to Section 5.3,

“Preparing the Computer for Disassembly,” for more information).



Product Description

2. Remove the RTC battery (refer to Section 5.7, “Disk Cell

RTC Battery”).

3. Wait approximately five minutes.

4. Replace the RTC battery and reassemble the computer.

5. Connect AC power to the computer. Do not reinsert any battery packs at this time.

6. Turn on the computer.

All passwords and all CMOS settings have been cleared.

1.4 Power Management

■

■

■

■

■

■

■

■

■

The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features:

Standby

Hibernation

Setting customization by the user

Hotkeys for setting level of performance

Smart battery that provides an accurate battery power gauge

Battery calibration

Lid switch suspend/resume

Power/Suspend button

Advanced Configuration and Power Management (ACP) compliance



Product Description

1.5 Computer External Components

.

The external components on the front and right side of the computer are shown in Figure 1-2 and described in Table 1-4.

Figure 1-2. Front and Right Side Components

Table 1-4

Front and Right Side Components

Item Component

1

2

Stereo speakers (2)

Power/Standby light

Function

Produce stereo sound.

On: Power is turned on.

Off: Power is turned off.

Blinking: Computer is in Standby mode.



Product Description

5

6

Table 1-4

Front and Right Side Components (Continued)

Item Component

3

4

Display release latch

Battery light

7

Battery bay

Optical drive bay

1394 jack

Function

Opens the computer.

On: A battery pack is charging.

Blinking: A battery pack that is the only available power source has reached a low-battery condition.

Accepts an 8-cell Li ion battery pack.

Accepts a CD-ROM, CD-RW, DVD-ROM, or

DVD/CD-RW combination drive.

Connects IEEE 1394-compliant products, such as digital camcorders, video editing equipment, VCRs, cameras, and audio players. A 1394 firewire cable is required for use with this jack.



Product Description

The computer rear panel and left side components are shown in

Figure 1-3 and described in Table 1-5.

Figure 1-3. Rear Panel and Left Side Components

Table 1-5

Rear Panel and Left Side Components

Item Component

1 Stereo speaker/ headphone jack

2 Mono microphone jack

3

4

DC power jack

USB connectors (2)

Function

Connects stereo speakers, headphones, headset, or television audio.

Connects a mono microphone, disabling the built-in microphone.

Connects any one of the following:

■

■

AC adapter

Optional automobile power adapter/charger

■ Optional aircraft power adapter

Connect USB devices.



Product Description

Table 1-5

Rear Panel and Left Side Components (Continued)

Item Component

5 Fan

6

7

8

9

10

11

12

13

14

15

16

S-Video connector

External monitor connector

External keyboard/mouse connector

Function

Provides airflow to cool internal components.

Connects a television, VCR, camcorder, or overhead projector.

Connects an external monitor or overhead projector.

Connects an optional full-sized keyboard or mouse. An optional splitter/adapter allows both an external keyboard and mouse to be used at the same time.

Parallel connector

Vents

Connects a parallel device.

Allow airflow to cool internal components.

Ä

CAUTION: To prevent damage, the computer shuts down if an overheating condition occurs. Do not block the cooling vent.

Avoid placing the computer on a blanket, rug, or other flexible surface that may cover the vent area.

RJ-45 network jack

RJ-11 modem jack

Connects the network cable. A network cable is not included with the computer.

Connects the modem cable to an internal modem. A modem cable is included with internal modem models.

Security cable slot

PC Card eject button

PC Card slot

Diskette drive

Attaches an optional security cable to the computer.

Ejects a PC Card from the PC Card slot.

Supports a 32-bit (CardBus) or 16-bit PC

Card.

Accepts diskettes.



Product Description

The computer keyboard components are shown in Figure 1-4 and described in Table 1-6.

Figure 1-4. Keyboard Components

Item Component

1

2

F1 through F12 function keys

Fn key

Table 1-6

Keyboard Components

Function

Perform preset functions.

Used with hotkeys to perform preset hotkey functions.



Product Description

5

6

7

Table 1-6

Keyboard Components (Continued)

Item Component

3

4

Windows logo keys

Windows application key

Cursor control keys

Embedded numeric keypad

Num lock key

Function

Display the Windows Start menu.

Displays a menu when using a Microsoft application. The menu is the same one that is displayed by pressing the right mouse button.

Move the cursor around the screen.

Converts keys to numeric keypad.

Turns on the numeric lock function.

On: Num lock is on and the embedded numeric keypad is enabled.



Product Description

The computer top components are shown in Figure 1-5 and described in Table 1-7.

2

3

Figure 1-5. Top Components

Item Component

1 Power light

Num lock light

Easy Access

Buttons (3)

Table 1-7

Top Components

Function


Blinking: Computer is in Standby. The power light also blinks if a battery pack that is the only available power source reaches a low-battery condition.

On: Num lock is on and the embedded numeric keypad is enabled.

Provide quick access to the Internet. Refer to the Hardware Guide that ships with the computer for information about these buttons.



Product Description

Table 1-7

Top Components (Continued)

6

7

8

Item

4

5

9

10

11

12

13

14

Component

Power button

Digital audio button

Volume control buttons

Caps lock light

Drive indicator light

Display lid switch

TouchPad

TouchPad buttons

Power/Standby light

EasyScroll

Battery power light

Function

Turns on the computer. Use the operating system Shut Down command to turn off the computer.

Launches Windows Media Player to play

MP3 music.

Adjust the volume of the stereo speakers.

On: Caps lock is on.

Turns on when the hard drive, CD-, or

DVD-ROM drive is accessed.

Turns off the computer display if the computer is closed while on.

Moves the mouse cursor, selects, and activates.

Function like the left and right mouse buttons on an external mouse.


Off: Power is turned off.

Blinking: Computer is in Standby mode.

Scrolls the screen left, right, up, and down.

On: A battery pack is charging.

Blinking: A battery pack that is the only available power source has reached a low-battery condition.



Product Description

The external components on the bottom of the computer are shown in Figure 1-6 and described in Table 1-8.

2

3

Figure 1-6. Bottom Components

Table 1-8

Bottom Components

Item

1

Component

Hard drive retention screw

Hard drive bay

Mini PCI communications compartment

Function

Secures the hard drive to the computer.

Supports the primary hard drive.

The hard drive is secured to the computer by one screw.

Contains the mini PCI modem card.



Product Description

Table 1-8

Bottom Components (Continued)

Item

4

5

6

7

8

9

10

11

Component

RJ-11 modem jack

RJ-45 network jack

Connector cover

Certificate of Authenticity label

Memory expansion compartment

Battery pack release switch

Battery bay

Serial number

Function

Connects the modem cable to an internal modem. A modem cable is included with internal modem models.

Connects the network cable. A network cable is not included with the computer.

Protects the parallel, external monitor, external keyboard/mouse, and USB connectors.

Contains the Product Key, which may need to be entered before using some Windows operating systems.

Covers the memory expansion compartment that contains two memory expansion slots for memory expansion boards.

Releases the battery pack from the battery compartment.

Accepts an 8-cell Li ion battery pack.

Identifies the computer; needed when you call Compaq customer support.



Product Description

1.6 Design Overview

■

■

■

■

■

■

■

■

■

This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts and Chapter 5, “Removal and

Replacement Procedures,” for disassembly steps. The system board provides the following device connections:

Memory expansion board

Hard drive

Display

Keyboard/TouchPad or pointing stick

Audio

AMD Athlon and Duron processors

Fan

PC Card

Modem or modem/NIC

The computer uses an electrical fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high-temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software applications.

Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Ä CAUTION: To properly ventilate the computer, allow at least a

7.6-cm (3-inch) clearance on the left and right sides of the computer.



2

Troubleshooting

Å WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair.

Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or make modifications to any printed wiring board.

Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1 Computer Setup and

Diagnostics Utilities

Selecting Computer Setup or

Compaq Diagnostics

The computer features two Compaq system management utilities:

■ Computer Setup—A system information and customization utility that can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Windows.



Troubleshooting

■

❏

❏

❏

Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows operating system.

Use this utility whenever possible to:

Display system information.

Test system components.

Troubleshoot a device configuration problem in

Windows 2000, Windows XP Professional, or

Windows XP Home.

Using Computer Setup

Information and settings in Computer Setup are accessed from the File, Security, or Advanced menus:

1. Turn on or restart the computer. Press F10 while the

F10 = ROM Based Setup message is displayed in the lower-left corner of the screen.

❏

❏

❏

To change the language, press F2.

To view navigation information, press F1.

To return to the Computer Setup menu, press

2. Select the File, Security, or Advanced menu.

esc.

3. To close Computer Setup and restart the computer:

❏ Select File > Save Changes and Exit and press enter.

or

❏ Select File > Ignore Changes and Exit and press enter.

4. When you are prompted to confirm your action, press F10.



Troubleshooting

Selecting from the File Menu

Select

System Information

Save to Floppy

Restore from Floppy

Restore Defaults

Ignore Changes and Exit

Save Changes and Exit

Table 2-1

File Menu

To Do This

■

■

View identification information about the computer, a docking base, and any battery packs in the system.

View specification information about the processor, memory and cache size, and system ROM.

Save system configuration settings to a diskette.

Restore system configuration settings from a diskette.

Replace configuration settings in Computer

Setup with factory default settings. (Identification information is retained.)

Cancel changes entered during the current session, then exit and restart the computer.

Save changes entered during the current session, then exit and restart the computer.



Troubleshooting

Selecting from the Security Menu

Table 2-2

Security Menu

Select

Setup Password

Power-on Password

DriveLock Passwords

Password Options

Password options can be selected only when a power-on password has been set.

To Do This

Enter, change, or delete a setup password.

(The setup password is called an administrator password in Compaq Computer Security, a program accessed from the Windows Control

Panel.)

Enter, change, or delete a power-on password.

Enable/disable DriveLock; change a DriveLock

User or Master password.

✎

DriveLock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer.

Enable/disable:

■

■

QuickLock

QuickLock on Standby

■ QuickBlank

✎

To enable QuickLock on Standby or

QuickBlank, you must first enable

QuickLock.

Device Security

System IDs

Enable/disable:

■

■

Ports or diskette drives*

Diskette write*

■ CD-ROM or diskette startup

✎

Settings for a DVD-ROM can be entered in the CD-ROM field.

Enter identification numbers for the computer, a docking base, and all battery packs in the system.

*Not applicable to SuperDisk LS-120 drives.



Troubleshooting

Selecting from the Advanced Menu

Select

Language (or press F2 )

Boot Options

Device Options

Table 2-3

Advanced Menu

To Do This

Change the Computer Setup language.

Enable/disable:

■ QuickBoot, which starts the computer more quickly by eliminating some startup tests.

(If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.)

■ MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.

■

■

■

■

Enable/disable the embedded numeric keypad at startup.

Enable/disable multiple standard pointing devices at startup. (To set the computer to support only a single, usually nonstandard, pointing device at startup, select Disable.)

Enable/disable USB legacy support for a

USB keyboard. (When USB legacy support is enabled, the keyboard works even when a

Windows operating system is not loaded.)

Set an optional external monitor or overhead projector connected to a video card in a docking base as the primary device.

(When the computer display is set as secondary, the computer must be shut down before undocking from a docking base.)



Troubleshooting

Table 2-3

Advanced Menu (Continued)

Select

Device Options

(continued)

To Do This

■

■

■

■

■

Change the parallel port mode from

Enhanced Parallel Port (EPP, the default setting) to standard, bidirectional, EPP or

Enhanced Capabilities Port (ECP).

Set video-out mode to NTSC (default), PAL,

NTSC-J, or PAL-M.*

Enable/disable all settings in the SpeedStep window. (When Disable is selected, the computer runs in Battery Optimized mode.)

Specify how the computer recognizes multiple identical docking bases that are identically equipped. (Select Disable to recognize the docking bases as a single docking base; select Enable to recognize the docking bases individually, by serial number.)

Enable/disable the reporting of the processor serial number by the processor to the software.

HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support the test features.

*Video modes vary even within regions. However, NTSC is common in

North America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and PAL-M, in Brazil. Other South and Central American regions may use

NTSC, PAL, or PAL-M.



Troubleshooting

2.2 Using Compaq Diagnostics

When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq

Diagnostics window opens.

You can display more or less information from anywhere within

Compaq Diagnostics by selecting Level on the menu bar.

Compaq Diagnostics is designed to test Compaq components.

If non-Compaq components are tested, the results may be inconclusive.

Obtaining, Saving, or Printing

Configuration Information

1. Access Compaq Diagnostics by selecting Start > Settings >

Control Panel > Compaq Diagnostics.

2. Select Categories, then select a category from the drop-down list.

❏

❏

To save the information, select File > Save As.

To print the information, select File > Print.

3. To close Compaq Diagnostics, select File > Exit.



Troubleshooting

Obtaining, Saving, or Printing Diagnostic

Test Information

1. Access Compaq Diagnostics by selecting Start > Settings >

Control Panel > Compaq Diagnostics.

2. Select the Test tab.

3. In the scroll box, select the category or device you want to test.

4. Select a test type:

❏ Quick Test—Runs a quick, general test on each device in a selected category.

❏ Complete Test—Performs maximum testing on each device in a selected category.

❏ Custom Test—Performs maximum testing on a selected device.

◆ To run all tests for your selected device, click

Check All.

◆ To run only the tests you select, click Uncheck All, then select the checkbox for each test you want to run.



Troubleshooting

5. Select a test mode:

❏ Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed, and you may be prompted to insert or remove devices.

❏ Unattended Mode—Does not display prompts. If errors are found, they are displayed when testing is complete.

6. Click Begin Testing.

7. Select a tab to view a test report:

❏ Status tab—Summarizes the tests run, passed, and failed during the current testing session.

❏ Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test.

❏ Error tab—Lists all errors found in the computer with their error codes.

8. Select a tab to save the report:

❏

❏

Log tab—Select Save.

Error tab—Select Save.

9. Select a tab to print the report:

❏ Log tab—Select File > Save As, then print the file from your folder.



Troubleshooting

2.3 Troubleshooting Flowcharts

Table 2-4

Troubleshooting Flowcharts Overview

2.15

2.16

2.17

2.18

2.19

2.20

2.11

2.12

2.13

2.14

2.7

2.8

2.9

2.10

Flowchart

2.1

2.2

2.3

2.4

2.5

2.6

Description

Initial Troubleshooting

No Power, Part 1

No Power, Part 2

No Power, Part 3

No Power, Part 4

No Video, Part 1

No Video, Part 2

Nonfunctioning Docking Station

No Operating System (OS) Loading

No OS Loading From Hard Drive, Part 1



No OS Loading From Diskette Drive

No OS Loading From CD- or DVD-ROM Drive

No Audio, Part 1

No Audio, Part 2

Nonfunctioning Device

Nonfunctioning Keyboard

Nonfunctioning Pointing Device

No Network or Modem Connection



Troubleshooting

Flowchart 2.1 - Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Go to

Flowchart 2.2,

No Power, Part 1.

Y

Y

Beeps,

LEDs, or error messages?

N

N

Y

Is there video?

(no boot)

Check

LED board, speaker connections.

Go to

Flowchart 2.6,

No Video, Part 1.

N

Is the OS loading?

Go to

Flowchart 2.9,

No OS Loading.

Y

N

Is there sound?

Go to

Flowchart 2.15,

No Audio.

Y

End

N

All drives working?

Go to

Flowchart 2.17,

Nonfunctioning

Device.

Y

Y

Keyboard/ pointing device working?

N

N

Go to

Flowchart 2.18,

Nonfunctioning

Keyboard, or Flowchart 2.19,

Nonfunctioning

Pointing Device.

Go to

Flowchart 2.20,

No Network or

Modem

Connection.

Y

Connecting to network or modem?



Troubleshooting

Flowchart 2.2 - No Power, Part 1

No power

(power LED is off).

Remove from docking station

(if applicable).

N N

Y

Power up on battery power?

*Reset power.

Y

Power up on battery power?

Go to

Flowchart 2.3,

No Power,

Part 2.

N N

Y

Power up on AC power?

*Reset power.

Y

Power up on AC power?

Go to

Flowchart 2.4,

No Power,

Part 3.

Y

N

Power up in docking station?

Done *On some models there is a separate reset button. On some models the computer may be reset using the Standby switch and either the lid switch or the main power switch.

1. Reseat the power cables in the docking station and at the AC outlet.

2. Ensure that the AC power source is active.

3. Ensure that the power strip is working.

Y N

Done

Power up in docking station?

Go to

Flowchart 2.8,

Nonfunctioning

Docking Station.




Continued from

Flowchart 2.2,

No Power, Part 1.

N

Visually check for debris in battery socket and clean if necessary.

Y

Power on?

Y

Check battery by recharging, moving it to another computer, or replacing it.

N

Power on?

Done

Replace power supply

(if applicable).

N

Done Power on?

Go to

Flowchart 2.4,

No Power,

Part 3.

Y

Done

Troubleshooting



Troubleshooting


Continued from

Flowchart 2.3,

No Power, Part 2.

Plug directly into AC outlet.

Y

Power LED on?

N

Reseat AC adapter in computer and at power source.

Y

Power on?

N

N

Power outlet active?

Y

Replace power cord.

Y

Power on?

N

Done

Done

Try different outlet.

Done

External

Internal or external AC adapter?

Replace external

AC adapter.

N

Internal

Go to

Flowchart 2.5,

No Power,

Part 4.

Power on?

Y

Done




Continued from

Flowchart 2.4,

No Power, Part 3.

Open computer.

N

Loose or damaged parts?

Y

Reseat loose components and boards and replace damaged items.

Close computer and retest.

N

Y

Power on?

Done

Replace the following items (if applicable).

Check computer operation after each replacement:

1. Internal DC-DC converter*

2. Internal AC adapter

3. Processor board*

4. System board*

*Replace these items as a set to prevent shorting out among components.

Troubleshooting



Troubleshooting

Flowchart 2.6 - No Video, Part 1

No video.

Stand-alone or docking station?

Stand-alone

Docking station

Go to

Flowchart 2.7,

No Video, Part 2.

Internal or external display*?

External

Adjust brightness.

Internal

Adjust brightness.

A

*To change from internal to external display, use the hotkey combination.

Y

Video OK?

N

Press lid switch to ensure operation.

Y

Done

Y

Video OK?

Done Video OK?

Done

N

Y

Check for bent pins on cable.

Video OK?

N

N

Replace the following one at a time. Test after each replacement.

1. Cable between notebook and computer display (if applicable)

2. Inverter board (if applicable)

3. Display

4. System board

N

Try another display.

Internal and external video OK?

Replace system board.

Y

Done Done



Troubleshooting

Flowchart 2.7 - No Video, Part 2

Continued from

Flowchart 2.6,

No Video, Part 1.

Remove notebook from docking station, if connected.

Adjust display brightness.

Adjust external monitor display.

Check brightness of external monitor.

N

Video OK?

Go to “A” in

Flowchart 2.6,

No Video, Part 1.

Y

N

Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor connection.

Y

Video OK?

Done

N

Video OK?

Try another external monitor.

Y

N

Internal and external video OK?

Y

Go to

Flowchart 2.8,

Nonfunctioning

Docking Station.

Done

Done



Troubleshooting

Flowchart 2.8 - Nonfunctioning Docking Station

(if applicable)

Nonfunctioning docking station.

Reseat power cord in docking station and power outlet.

Check voltage setting on docking station.

Reset monitor cable connector at docking station.

N

Docking station operating?

Remove notebook, reseat all internal parts, and replace any damaged items in docking station.

Y

Done

Reinstall notebook into docking station.

N

Docking station operating?

Y

Done

Replace the following docking station components one at a time. Check computer operation after each replacement.

1. Power supply

2. I/O board

3. Backplane board

4. Switch box

5. Docking motor mechanism



Troubleshooting

Flowchart 2.9 - No Operating System (OS) Loading

No OS loading.*

Reseat power cord in docking station and power outlet.

*Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.

No OS loading from hard drive, go to Flowchart 2.10,

No OS Loading from

Hard Drive, Part 1.

No OS loading from diskette drive, go to Flowchart 2.13,

No OS Loading from

Diskette Drive.

No OS loading from CD- or

DVD-ROM drive, go to Flowchart 2.14,

No OS Loading from CD- or

DVD-ROM Drive.



Troubleshooting

Flowchart 2.10 - No OS Loading from Hard Drive, Part 1

OS not loading from hard drive.

Y

Go to

Flowchart 2.11,

No OS Loading from Hard Drive,

Part 2.

N

Nonsystem disk message?

Reseat external hard drive.

Y

OS loading?

N

Boot from

CD?

Y

Check the setup utility for correct booting order.

N

N

Boot from hard drive?

Y

Done

Done

N

Boot from diskette?

Y

Y

Change boot priority through the setup utility and reboot.

N


Go to

Flowchart 2.13,

No OS

Loading from

Diskette Drive.

Go to

Flowchart 2.17,

Nonfunctioning

Device.



Troubleshooting


Continued from

Flowchart 2.10,


Part 1.

N

Reseat hard drive.

Y

CD or diskette in drive?

1. Replace hard drive.

2. Replace system board.

Hard drive accessible?

Done

Y

N

Remove diskette and reboot.

Run FDISK.

Y

N

Y

Boot from diskette drive?

Y


Hard drive accessible?

Go to

Flowchart 2.12,


Part 3.

N

N

Done

Go to

Flowchart 2.13,

No OS Loading from Diskette

Drive.

Done

N

Hard drive partitioned?

Create partition, then format hard drive to bootable

C:\ prompt.

Y

N

Hard drive formatted?

Y

Format hard drive and bring to a bootable

C:\ prompt.

Y

Computer booted?

Go to

Flowchart 2.12,


Part 3.

N

Load OS using

Restore CD

(if applicable).



Troubleshooting


Continued from

Flowchart 2.11,


Part 2.

N

Y

System files on hard drive?

Install OS and reboot.

N

Virus on hard drive?

Run SCANDISK and check for bad sectors.

Y

Clean virus.

Y

N

OS loading from hard drive?

Y

Diagnostics on diskette?

N

Done

Replace hard drive.

N

Can bad sectors be fixed?

Replace hard drive.

Run diagnostics and follow recommendations.

Y

N

Fix bad sectors.


Replace hard drive.

Y

Done



Troubleshooting

Flowchart 2.13 - No OS Loading from Diskette Drive

Y

OS not loading from diskette drive.

Reseat diskette drive.

OS loading?

Done

N

Y

N

Nonsystem disk message?

Y

Boot from another device?

N

Y

Diskette drive enabled in the setup utility?

N

Y

Diskette drive boot order?

N

Change boot priority using the setup utility.

Y

Bootable diskette in drive?

N

Install bootable diskette and reboot computer.

Go to

Flowchart 2.17,

Nonfunctioning

Device.

Enable drive and cold boot computer.

Clear CMOS.

Refer to

Section 1.3,

“Clearing a

Password,” for instructions.

Check diskette for system files.

Try different diskette.

N

Nonsystem disk error?

Y

1. Replace diskette drive.


Y

OS loading?

Done

N

Go to

Flowchart 2.17,

Nonfunctioning

Device.



Troubleshooting

Flowchart 2.14 - No OS Loading from CD- or

DVD-ROM Drive

Y N

No OS loading from

CD- or

DVD-ROM Drive.

N

Disc in drive?

Y

Bootable disc in drive?

Install bootable disc and reboot computer.

Install bootable disc.

Try another bootable disc.

N

Boots from

CD or DVD?

Y

Reseat drive.

Done

Y

Boots from

CD or DVD?

N

Y

Booting from another device?

N

Y

Booting order correct?

N

Done

Go to

Flowchart 2.17,

Nonfunctioning

Device.

Clear CMOS.

Refer to

Section 1.3,

“Clearing a

Password,” for instructions.

Correct boot order using the setup utility.

Go to

Flowchart 2.17,

Nonfunctioning

Device.



Troubleshooting

Flowchart 2.15 - No Audio, Part 1

No audio.

Turn up audio internally or externally.

N

Audio?

Y

Done

N

Notebook in docking station

(if applicable)?

Y

Undock

Y

Internal audio?

N

Go to

Flowchart 2.16,

No Audio, Part 2.

Go to

Flowchart 2.16,

No Audio, Part 2.

Replace the following docking station components one at a time as applicable.

Check after each change.

1. Reseat docking station audio cable.

2. Replace audio cable.

3. Replace speaker.

4. Replace docking station audio board.

5. Replace backplane board.

6. Replace I/O board.

Y

Go to

Flowchart 2.17,

Nonfunctioning

Device.

Audio?

N

Done



Troubleshooting

Flowchart 2.16 - No Audio, Part 2

Continued from

Flowchart 2.15,

No Audio, Part 1.

Y

Audio driver in OS configured?

N

Y

Correct drivers for application?

N

Reload audio drivers.

Load drivers and set configuration in OS.

Connect to external speaker.

Y

Audio?

N

Replace audio board and speaker connections in notebook

(if applicable).

Audio?

Y

N

1. Replace internal speakers.

2. Replace audio board (if applicable).


Done



Troubleshooting

Flowchart 2.17 - Nonfunctioning Device

Nonfunctioning device.

Reseat device.

Clear

CMOS.

Reattach device.

Close notebook, plug in power, and reboot.

N

Y

Device boots properly?

Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage.

N

Any physical device detected?

Y

Possible bad hard drive.

Replace drive.

Possible bad NIC.

Replace card. If integrated NIC, replace system board.

Fix or replace broken item.

Go to

Flowchart 2.9,

No OS Loading.

Y

Device boots properly?

N

Done

Possible bad diskette drive.

Replace drive.

Done



Troubleshooting

Flowchart 2.18 - Nonfunctioning Keyboard

Keyboard not operating properly.

Y

Connect notebook to good external keyboard.

N

External device works?

Reseat internal keyboard connector

(if applicable).

N

OK?

Y

Done


N

Replace internal keyboard or cable.

Y

OK?


Done



Troubleshooting

Flowchart 2.19 - Nonfunctioning Pointing Device

Pointing device not operating properly.

Connect notebook to good external pointing device.

N

External device works?

Y

Y

Reseat internal pointing device connector

(if applicable).

N

OK?

Done


N

Replace internal pointing device or cable.

Y

OK?


Done



Troubleshooting

Flowchart 2.20 - No Network or Modem Connection

No network or modem connection.

Y

Network or modem jack active?

N

Y

Digital line?

N

N

NIC/modem configured in OS?

Y

Disconnect all power from the notebook and open.

Replace jack or have jack activated.

Connect to nondigital line.

Reload drivers and reconfigure.

N

OK?

Replace

NIC/modem

(if applicable).

Y

Done

Y

Reseat

NIC/modem

(if applicable).

OK?

Done

N




3

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer (Figure 3-1).

Figure 3-1. Serial Number Location



Illustrated Parts Catalog

3.2 Computer System Major Components

3–2

Figure 3-2. Computer System Major Components




Table 3-1

Spare Parts: Computer System Major Components

Spare Part

Number Item Description

1 Displays for use only with Evo Notebook N1015 models

15.0-inch, TFT, XGA

14.1-inch, TFT, XGA

13.3-inch, TFT, XGA for use only with Evo Notebook N1005 models

15.0-inch, TFT, SXGA+

15.0-inch, TFT, XGA

14.1-inch, TFT, XGA for use only with Presario 900 models using 45W processors (refer to item 11, “Processors,” for a listing of 45W processors and spare part numbers)

15.0-inch, TFT, XGA

14.1-inch, TFT, XGA

13.3-inch, TFT, XGA for use only with Presario 900 models


15.0-inch, TFT, XGA

14.1-inch, TFT, XGA

Display Inverter Board Kit (not illustrated)

310689-001

311286-001

309645-001

291643-001

291642-001

291641-001

310688-001

310687-001

309644-001

286754-001

285521-001

285520-001

293348-001




3–4





Table 3-1

Spare Parts: Computer System Major Components (Continued)

Item Description

Miscellaneous Plastics/Hardware Kit, includes:

2e

2f

2g

2h

2a

2b

2c

2d

2i

2j

2k

2l

2m

3

Left hinge cover

Right hinge cover

*Display release assembly

TouchPad bracket

Charger board shield

Optical drive rear alignment rail

Optical drive front alignment rail

PC Card space saver

*Connector cover

*Hard drive bracket

*Mini PCI compartment cover

*Memory expansion compartment cover

Spare Part

Number

285541-001

*Battery bezel

*Includes two of each part, one with carbon finish for use with

Evo Notebook N1005 models and one with silver finish for use with Presario 900 models

Not illustrated: Computer feet

LED covers for use only with Evo N1015 models and Presario

900 models using 45W* processors for use only with Evo N1005 models and Presario

900 models using non-45W* processors

310695-001

285536-001

*refer to item 11, “Processors,” for a listing of 45W and non-45W processors and spare part numbers




3–6





Table 3-1


5a

5b

5c

5d

6


4 Keyboards

Arabic

Belgian

Brazilian

Chinese

Czech

Danish

French

French

Canadian

German

Hebrew

Hungarian

International

Italian

Japanese

285530-171

285530-181

285530-201

285530-AA1

285530-221

285530-081

285530-051

285530-121

285530-041

285530-BB1

285530-211

285530-002

285530-061

285530-291

Korean

Latin American

Spanish

Norwegian

Portuguese

Russian

Slovakian

Spanish

Swedish

Swiss

Taiwanese

Thai

Turkish

U.K. English

U.S. English

Miscellaneous Cable Kit, includes:

Diskette drive cable

TouchButton board-to-TouchPad cable

System board-to-TouchButton board cable

Modem cable

Top covers

Spare Part

Number

285530-AD1

285530-161

285530-091

285530-131

285530-251

285530-231

285530-071

285530-101

285530-111

285530-AB1

285530-281

285530-141

285530-031

285530-001

285540-001 for use only with Evo Notebook N1015 models and

Presario 900 models using 45W* processors for use only with Evo Notebook N1005 models and

Presario 900 models using non-45W* processors

310694-001

285535-001





3–8





Table 3-1



7 Palm rests for use only with Evo Notebook N1015 models

(does not include pointing stick or diskette drive) for use only with Presario 900 models using 45W processors* (does not include pointing stick or diskette drive) for use only with Presario 900 models using 45W processors* (includes pointing stick) for use only with Evo Notebook N1005 models for use only with Presario 900 models using non-45W processors*

8

9a

9b

Spare Part

Number

311955-001

310693-001

310692-001

291645-001

285533-001

*refer to item 11, “Processors,” for a listing of 45W processors and spare part numbers

Diskette drive

TouchPad components

285539-001

TouchPad

TouchButton board

All TouchPad components are included with the palm rest. Refer to item 7, “Palm rests,” for more information.

All TouchPad cables are included in the Miscellaneous Cable Kit.

Refer to item 5, “Miscellaneous Cable Kit,” for more information.

The TouchPad bracket is included in the Miscellaneous Plastics/

Hardware Kit. Refer to item 2, “Miscellaneous Plastics/

Hardware Kit,” for more information.




3–10





Table 3-1



10 Heat spreaders

11

12

13

14 for use only with AMD Athlon XP 45W processors* for use only with AMD Athlon XP non-45W processors* for use only with AMD Duron processors

309646-001

291594-001

291595-001


Processors

The following processors are 45W processors:

AMD Athlon XP 2000+ 1.67-GHz processor







The following processors are non-45W processors:






AMD Duron 1.30-GHz processor

Charger board

Speaker assembly

Fan

Spare Part

Number

309643-001

309642-001

309641-001

309640-001

309639-001

312535-001

312986-001

301644-001

291592-001

291591-001

291590-001

293664-001

291589-001

285525-001

285538-001

285543-001




3–12





Table 3-1



15 System boards (do not contain memory)

Spare Part

Number for use only with notebook models using 45W processors* for use only with notebook models using non-45W processors*

309638-001

291588-001


16

17

18

Base enclosures (include shields) for use only with Evo Notebook N1015 models for use only with Evo Notebook N1005 models for use only with Presario 900 models using

45W* processors for use only with Presario 900 models using non-45W* processors

311624-001

295718-001

310691-001

291593-001


Hard drives

40 GB

30 GB

20 GB

Mini PCI communications boards

U.S. modem

International modem

273491-001

192406-001

288291-001

248776-001

248777-002 and

285545-001




3–14





Table 3-1



19 Disk cell RTC battery, 3 volt, 36 MAh, Li ion

20 Memory expansion boards

512 MB

256 MB

128 MB

21

22

Battery packs

8 cell, 62 Wh, 3.6 Ah, Li ion


Optical drive

24X Max CD-ROM/CD-RW combination drive


Spare Part

Number

279769-001

285524-001

285523-001

285522-001

289053-001

281766-001

16X Max CD-RW drive





310690-001

285526-001 and

311954-001

285528-001

311280-001

285527-001

311281-001

285529-001




3.3 Miscellaneous Plastics/Hardware Kit

Figure 3-3. Miscellaneous Plastics/Hardware

Kit Components




Table 3-2

Miscellaneous Plastics/Hardware Kit Components

Spare Part Number 285541-001


1 Left hinge cover

2

3

Right hinge cover

*Display release assembly


8

9

10

PC Card space saver

*Connector cover

*Hard drive bracket

4

5

TouchPad bracket

Charger board shield

11

12

*Mini PCI compartment cover

*Memory expansion compartment cover

*Battery bezel 6

7

Optical drive rear alignment rail

Optical drive front alignment rail

13

14 Computer feet

*Includes two of each part, one with carbon finish for use with Evo Notebook

N1005 models and one with silver finish for use with Presario 900 models




3.4 Miscellaneous Cable Kit

Figure 3-4. Miscellaneous Cable Kit Components

Table 3-3

Miscellaneous Cable Kit Components

Spare Part Number 285540-001


1

2

Diskette drive cable

TouchButton board-to-TouchPad cable

3

4

System board-to-TouchButton board cable

Modem cable



3.5 Mass Storage Devices

Illustrated Parts Catalog l

Figure 3-5. Mass Storage Devices

Table 3-4

Mass Storage Devices

2

3

Item

1

Description

Hard drives

40 GB

30 GB

20 GB

Diskette drive

Optical drives



Spare Part

Number

273491-001

192406-001

288291-001

285539-001

16X Max CD-RW drive





310690-001

285526-001 and

311954-001

285528-001

311280-001

285527-001

311281-001

285529-001




3.6 Miscellaneous

Table 3-5

Spare Parts: Miscellaneous (not illustrated)

Description

Spare Part

Number

Logo Kit 285547-001

■

■

■

■

Screw Kit, includes the following screws (Refer to Appendix C,

“Screw Listing,” for more information on screw specifications and usage.)

Torx T8 Metric 2.5 × 5.0




shoulder screw

■

■

■

285542-001

Phillips Metric 3.0 × 3.0



286755-001 AC adapter, 90 W, 3 wire, slim line

Power cords, 3 wire

Australian

Danish

International

Italian

170513-011

170513-081

170513-002

170513-061

Korean

Swiss

U.K. English

U.S. English

170513-AD1

170513-115

170513-031

170513-001



4

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and safe removal and replacement service.

4.1 Tools Required

You will need the following tools to complete the removal and replacement procedures:

■

■

■

■

Magnetic screwdriver

Phillips P0 screwdriver

Torx T8 screwdriver

Tool kit (includes connector removal tool, loopback plugs, and case utility tool)



Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

✎

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Ä CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during the reassembly process.

Improper cable placement can damage the computer.




4.3 Preventing Damage to

Removable Drives

■

■

■

■

Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions:

■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in

Hibernation, turn the computer on, then shut it down.

■ Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive. Ensure that the optical drive tray is closed.

■ Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

■ Handle drives on surfaces that have at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, CD-ROM drive, or a diskette drive, place it in a static-proof bag.

■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or to liquids.

If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable form of protective packaging and label the package “Fragile: Handle With Care.”




4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

4.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and transporting equipment:

■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

■ Place items on a grounded surface before removing items from their containers.

■ Always be properly grounded when touching a sensitive component or assembly.




■

■

Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

Use transporters and conveyers made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

4.6 Workstation Precautions

■

■

Use the following grounding precautions at workstations:

■ Cover the workstation with approved static-dissipative material (refer to Table 4-2).

■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■ When using fixtures that must directly contact dissipative surfaces, only use fixtures made of static-safe materials.

■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■ Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.




4.7 Grounding Equipment and Methods

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, connect a wrist strap with alligator clips.

■ When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one-megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

■

■

■

Other grounding equipment recommended for use in preventing electrostatic damage includes:

■

■

■

■

■

Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

Conductive bins and other assembly or soldering aids

Nonconductive foam

Conductive tabletop workstations with ground cords of one-megohm resistance

■ Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

Static awareness labels

Material-handling packages




■

■

■

Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

Electrostatic voltage levels and protective materials

Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.

Table 4-1

Typical Electrostatic Voltage Levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

Relative Humidity

10%

35,000 V

40%

15,000 V

55%

7,500 V

12,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

5,000 V

800 V

700 V

4,000 V

5,000 V

20,000 V

3,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

Packing PCBs in foam-lined box 21,000 V

✎

A product can be degraded by as little as 700 V.

11,000 V 5,000 V

Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.

Table 4-2

Static-Shielding Materials

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Use

Bags

Floor mats

Floor mats

Voltage Protection Level

1,500 V

7,500 V

5,000 V



5

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are 57 screws, in seven different sizes, that must be removed and replaced when servicing the computer. Make special note of each screw size and location during removal and replacement.

Refer to Appendix C, “Screw Listing,” for detailed information on screw sizes, locations, and usage.



Removal and Replacement Procedures

5.1 Serial Number

Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer as indicated in Figure 5-1.

Figure 5-1. Serial Number Location




5.8

5.9

5.10

5.11

5.12

5.4

5.5

5.6

5.7

5.2 Disassembly Sequence Chart

Use the following chart to determine the section number to be referenced when removing computer components.

Section

5.3

Disassembly Sequence Chart

# of Screws Removed Description

Preparing the computer for disassembly

Battery pack

Optical drive

Hard drive

Computer feet

Memory expansion board

Mini PCI communications board

Disk cell RTC battery

Connector cover

LED cover

Keyboard

Heat spreader

Processor

0

7

2

2

0

1

0

0

1

0

2

1 to remove the hard drive

4 to remove the hard drive from hard drive bracket




5.19

5.20

5.21

5.22

5.23

Section

5.13

5.14

5.15

5.16

5.17

5.18

Disassembly Sequence Chart (Continued)

Description

Display

Palm rest

Diskette drive

TouchPad components

Display release assembly

Charger board

Speaker assembly

Top cover

Fan

System board

Modem cable

0

7

0

5

1

2

3

3

4

# of Screws Removed

6

6

5.3 Preparing the Computer for

Disassembly

Perform the following steps before disassembling the computer:

1. Turn off the computer.

2. Disconnect the AC adapter and all external devices.




Battery Packs

Spare Part Number Information



289053-001

281766-001

3. Remove the battery pack by following these steps: a.

Turn the computer bottom side up with the left side facing forward.

b.

Slide and hold the battery release latch 1 toward the back of the computer (Figure 5-2).

c.

Use the notch in the battery bay to slide the battery pack out of the battery bay 2 .

d. Remove the battery pack.

Figure 5-2. Releasing the Battery Pack

Reverse the preceding procedures to install the battery pack.




4. To remove the battery bezel, slide the bezel straight down

(Figure 5-3).

5–6

Figure 5-3. Removing the Battery Bezel

✎

Battery bezels are available with carbon finish for Evo Notebook

N1005 models and silver finish for Presario 900 models, and are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001.

Reverse the preceding procedures to install the battery bezel.




Optical Drives




16X Max CD-RW drive





310690-001

285526-001 and

311954-001

285528-001

311280-001

285527-001

311281-001

285529-001

5. Remove the optical drive by following these steps: a.

Turn the computer bottom side up with the left side facing forward.

b.

Remove the two TM2.5 × 5.0 screws that secure the optical drive to the base enclosure (Figure 5-4).

Figure 5-4. Removing the Optical Drive Screws



Removal and Replacement Procedures c.

Turn the computer top side up with the right side facing forward.

d. Insert a paper clip or similar thin metal rod into the manual release hole on the front bezel of the optical drive 1 (Figure 5-5). Press firmly.

e.

Grasp the drive bezel and slide the drive out of the optical drive bay 2 .

5–8

Figure 5-5. Removing an Optical Drive

Reverse the preceding procedures to install a optical drive.




Hard Drives


40 MB

30 MB

20 MB

273491-001

192406-001

288291-001

6. Remove the hard drive by following these steps: a.

Turn the computer bottom side up with the right side facing forward.

b.

Remove the TM2.5 ×8.0 hard drive retention screw 1

(Figure 5-6).

c.

Slide the hard drive forward 2 to unseat the hard drive connector from the system board.

Figure 5-6. Removing the Hard Drive Screw



Removal and Replacement Procedures d. Lift the front edge of the hard drive 1 until it rests at an angle (Figure 5-7).

e.

Remove the hard drive from the hard drive bay 2 .

Figure 5-7. Removing the Hard Drive




7. Remove the four PM3.0 × 3.0 screws 1 that secure the hard drive to the hard drive bracket (Figure 5-8).

8. Slide the hard drive out of the hard drive bracket 2 .

Figure 5-8. Removing the Hard Drive Bracket

✎

Hard drive brackets are available with carbon finish for

Evo Notebook N1005 models and silver finish for Presario 900 models, and are included in the Miscellaneous Plastics/Hardware

Kit, spare part number 285541-001.

Reverse the preceding procedures to install the hard drive and hard drive bracket.




5.4 Computer Feet

The computer feet are adhesive-backed rubber pads. The computer feet are included in the Miscellaneous

Plastics/Hardware Kit, spare part number 285541-001. The computer feet attach to the base enclosure as illustrated in

Figure 5-9.

Figure 5-9. Replacing the Computer Feet

5.5 Memory Expansion Board

Memory Expansion Boards


512 MB

256 MB

128 MB

285524-001

285523-001

285222-001

1. Prepare the computer for disassembly (Section 5.3).

2. Turn the computer bottom side up with the front facing forward.




3. Remove the PM2.5 × 4.0 screw 1 that secures the memory expansion compartment cover to the base enclosure

(Figure 5-10).

4. Slide the cover to the right 2.

5. Lift the right edge of the cover and swing it to the left 3.

6. Remove the cover 4.

Figure 5-10. Removing the Memory Expansion

Compartment Cover

✎

Memory expansion compartment covers are available with carbon finish for Evo Notebook N1005 models and silver finish for

Presario 900 models, and are included in the Miscellaneous

Plastics/Hardware Kit, spare part number 285541-001.




7. Spread the memory expansion slot retaining tabs 1 to release the memory expansion board. The board tilts up at a

45-degree angle (Figure 5-11).

8. Remove the board by pulling it away from the connector at a

45-degree angle 2.

Figure 5-11. Removing a Memory Expansion Board

Reverse the preceding procedures to install a memory expansion board.

5.6 Mini PCI Communications Board

U.S. modem

International modem

Mini PCI Communication Boards


248776-001

248777-002 and

285545-001





2. Turn the computer bottom side up with the rear panel facing forward.

3. Remove the PM2.5 × 4.0 screw 1 that secures the mini PCI compartment cover to the base enclosure (Figure 5-12).

4. Slide the cover to the left 2.

5. Lift the left edge of the cover and swing it to the right 3.

6. Remove the cover 4.

Figure 5-12. Removing the Mini PCI Communications

Slot Cover

✎

Mini PCI compartment covers are available with carbon finish for






7. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-13).

8. Spread the retaining tabs 2 on each side of the mini PCI communications board. The board releases and rests at an angle.

9. Remove the board by pulling it away from the socket at an angle 3.

5–16

Figure 5-13. Removing a Mini PCI Communications Board

Reverse the preceding procedures to install a mini PCI communications board.




5.7 Disk Cell RTC Battery

Disk Cell RTC Battery


Disk cell RTC battery 279769-001


2. Remove the mini PCI compartment cover (Section 5.6).

3. Remove the RTC battery from its socket on the system board

(Figure 5-14).

Figure 5-14. Removing the Disk Cell RTC Battery

✎

The computer uses a CR1220 lithium disk cell battery. When replacing the RTC battery, insert the battery with the “+” sign facing up.




5.8 Connector Cover

✎

Connector covers are available with carbon finish for Evo

Notebook N1005 models and silver finish for Presario 900 models, and are included in the Miscellaneous Plastics/Hardware




3. Remove the two TM2.5 × 5.0 screws 1 that secure the connector cover to the base enclosure (Figure 5-15).

4. Open the connector cover 2.

5. Remove the connector cover from the base enclosure 3.

5–18

Figure 5-15. Removing the Connector Cover

Reverse the preceding procedures to install the connector cover.




5.9 LED Cover

LED Cover


For use only with Evo N1015 models and Presario 900 models using 45W processors*

For use only with Evo N1005 models and Presario 900 models using non-45W processors*

310695-001

285536-001

*refer to Section 5.12, “Processor,” for a listing of 45W and non-45W processors and spare part numbers



3. Remove the two TM2.5 × 8.0 screws that secure the LED cover to the base enclosure (Figure 5-16).

Figure 5-16. Removing the LED Cover Screws

4. Turn the computer top side up with the front facing forward.

5. Open the computer.




6. Press down and hold the F1 and F2 keys.

7. Insert a pointed tool into the notch in the LED cover 1 between the F1 and F2 keys and lift up (Figure 5-17).

8. Press down and hold the Pause and Scroll keys.

9. Insert a pointed tool into the notch in the LED cover 2 between the Pause and Scroll keys and lift up.

10. Remove the LED cover 3.

5–20

Figure 5-17. Removing the LED Cover

Reverse the preceding procedures to install the LED cover.




5.10 Keyboard

Keyboards


For use only with TouchPad notebook models

Arabic

Belgian

Brazilian

Chinese

Czech

Danish

French

French Canadian

German

Hebrew

Hungarian

International

Italian

Japanese

285530-171

285530-181

285530-201

285530-AA1

285530-221

285530-081

285530-051

285530-121

285530-041

285530-BB1

285530-211

285530-002

285530-061

285530-291

Korean

Latin American Spanish

Norwegian

Portuguese

Russian

Slovakian

Spanish

Swedish

Swiss

Taiwanese

Turkish

U.K. English

U.S. English

285530-AD1

285530-161

285530-091

285530-131

285530-251

285530-231

285530-071

285530-101

285530-111

285530-AB1

285530-141

285530-031

285530-001


2. Remove the LED cover (Section 5.9).




3. Lift the back edge of the keyboard and swing it forward until it rests on the palm rest (Figure 5-18).

Figure 5-18. Releasing the Keyboard




4. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board (Figure 5-19).

Figure 5-19. Disconnecting the Keyboard Cable

5. Remove the keyboard.

Reverse the preceding procedures to install the keyboard.




5.11 Heat Spreader

Heat Spreaders


For use only with AMD Athlon XP 45W processors*

For use only with AMD Athlon XP non-45W processors*

For use only with AMD Duron processors

309646-001

291594-001

291595-001




3. Remove the keyboard (Section 5.10).




4. Remove the following screws:

❏

❏

One TM2.5 × 5.0 screw 1 next to the fan (Figure 5-20)

Four spring-loaded TM2.5 × 14.0 shoulder screws 2

✎

The four spring-loaded shoulder screws should be removed and installed in the “1,” “2,” “3,” “4” sequence stamped on the heat spreader adjacent to each screwhole.

❏ One TM2.5 × 8.0 screw 3 next to the keyboard and

TouchPad ZIF connectors

Figure 5-20. Removing the Heat Spreader Screws




5. Remove the TM2.5 × 5.0 screw 1 that secures the display video cable ground loop (Figure 5-21).

6. Remove the display video cable 2 from the routing channel in the heat spreader.

Figure 5-21. Removing the Display Video Cable

Ground Cable




7. Lift the right side of the heat spreader until it rests at an angle 1 (Figure 5-22).

8. Slide the heat spreader to the right at an angle 2.

Figure 5-22. Removing the Heat Spreader




9. Disconnect the fan cable from the system board

(Figure 5-23).

Figure 5-23. Disconnecting the Fan Cable

10. Remove the heat spreaker from the base enclosure.

Reverse the preceding procedures to install the heat spreader.




5.12 Processor

Processors


The following processors are 45W processors:








The following processors are non-45W processors:






AMD Duron 1.30-GHz processor

309643-001

309642-001

309641-001

309640-001

309639-001

312535-001

312986-001

301644-001

291592-001

291591-001

291590-001

293664-001

291589-001

1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a.

LED cover (Section 5.9) b.

Keyboard (Section 5.10) c.

Heat spreader (Section 5.11)




2. Slide the front end of the processor release bar 1 to the right until it clears the clip on the processor bracket (Figure 5-24).

3. Swing the processor release bar up and back 2 until it rests in an upright position.

4. Lift the processor straight up 3 and remove it from the processor socket.

✎

When installing the processor, make sure the gold triangle (refer to detail) is in the right rear corner.

5–30

Figure 5-24. Removing the Processor

Reverse the preceding procedures to install the processor.




5.13 Display

Displays


For use only with Evo Notebook N1015 models

15.0-inch, TFT, XGA

14.1-inch, TFT, XGA

13.3-inch, TFT, XGA



15.0-inch, TFT, XGA

14.1-inch, TFT, XGA

For use only with Presario 900 models using 45W processors

(refer to Section 5.12, “Processor,” for a listing of 45W and non-45W processors and spare part numbers)

15.0-inch, TFT, XGA

14.1-inch, TFT, XGA

13.3-inch, TFT, XGA

For use only with Presario 900 models


15.0-inch, TFT, XGA

14.1-inch, TFT, XGA

Display Inverter Board Kit (not illustrated)

310689-001

311286-001

309645-001

291643-001

291642-001

291641-001

310688-001

310687-001

309644-001

286754-001

285521-001

285520-001

293348-001



3. Remove the keyboard (Section 5.10).




4. Remove the TM2.5 × 5.0 screw 1 that secures the display inverter cable ground loop to the heat spreader (Figure 5-25).

5. Disconnect the display inverter cable 2 from the system board.

6. Remove the TM2.5 × 5.0 screw 3 that secures the display video cable ground loop to the heat spreader.

7. Disconnect the display video cable 4 from the system board.

8. Remove the display video cable from the routing channels in the heat spreader and the top cover 5.

5–32

Figure 5-25. Removing the Display Screws and

Disconnecting the Display Cables




Ä CAUTION: Make sure the display is supported when removing the following screws. The display is secured to the computer only by these screws and will fall if not supported during screw removal.

9. Remove the four TM2.5 × 9.0 screws 1 that secure the display to the base enclosure (Figure 5-26).

10. Remove the display from the base enclosure 2.

Figure 5-26. Removing the Display




11. If necessary, remove the display hinge covers by pressing up on the bottom of the covers from behind the display assembly

(Figure 5-27). Note that the hinge covers are not interchangeable.

Figure 5-27. Removing the Display Hinge Covers

✎

The display hinge covers are included in the Miscellaneous





When installing the display, install the screws in the 1, 2, 3, 4 sequence shown in the Figure 5-28.

Figure 5-28. Installing the Display Screws




5.14 Palm Rest

Palm Rests


For use only with Evo Notebook N1015 models (does not include pointing stick or diskette drive)

For use only with Presario 900 models using 45W processors*

(does not include pointing stick or diskette drive)

For use only with Presario 900 models using 45W processors*

(includes pointing stick)


For use only with Presario 900 models using non-45W processors*

311955-001

310693-001

310692-001

291645-001

285533-001


✎

When replacing the palm rest, ensure that the following components are removed from the old palm rest and installed on the new palm rest:

■

■

■

Diskette drive (Section 5.15)

TouchPad components (Section 5.16)

Display release assembly (Section 5.17)


2. Close the computer.

3. Turn the computer bottom side up with the front facing forward.




4. Remove the five TM2.5 × 8.0 screws 1 that secure the palm rest to the base enclosure (Figure 5-29).

5. Remove the TM2.5 × 5.0 screw 2 that secures the palm rest to the base enclosure in the battery bay.

Figure 5-29. Removing the Palm Rest Screws

6. Turn the computer top side up with the front facing forward.

7. Open the computer.




8. Lift the front edge of the palm rest and swing it up and back 1 until it rests on the top cover (Figure 5-30).

9. Release the ZIF connector to which the diskette drive cable is attached 2 and disconnect the diskette drive cable 3 from the system board.

10. Release the ZIF connector to which the system board- to-TouchButton board cable is attached 4 and disconnect the cable 5 from the TouchButton board.

5–38

Figure 5-30. Removing the Palm Rest

11. Remove the palm rest from the base enclosure.

Reverse the preceding procedures to install the palm rest.




5.15 Diskette Drive

Diskette Drives


Diskette drive 285539-001


2. Remove the palm rest (Section 5.14).

3. Turn the palm rest bottom side up with the speaker grilles facing away from you.

4. Remove the three TM2.5 × 5.0 screws 1 that secure the diskette drive to the palm rest (Figure 5-31).

5. Remove the diskette drive 2 from the palm rest.

Figure 5-31. Removing the Diskette Drive




6. Release the ZIF connector 1 to which the diskette drive cable is connected and disconnect the diskette drive cable 2 from the drive (Figure 5-32).

7. Remove the diskette drive cable.

Figure 5-32. Removing the Diskette Drive Cable

Reverse the preceding procedures to install the diskette drive.




5.16 TouchPad Components

TouchPad Components


The TouchPad components consist of the TouchPad, TouchPad bracket,

TouchButton board, system board-to-TouchButton board cable, and

TouchButton board-to-TouchPad cable. These components are included with the palm rest.

The system board-to-TouchButton board cable and TouchButton board-to-TouchPad cable are also included in the Miscellaneous Cable Kit, spare part number 285540-001



3. Remove the diskette drive (Section 5.15).

4. Turn the palm rest bottom side up with the speaker grilles facing away from you.




5. Disconnect both ends of the TouchPad-to-TouchButton board cable 1 from the low insertion force (LIF) connectors on the

TouchPad 2 and TouchButton board 3 (Figure 5-33).

6. Remove the TouchPad-to-TouchButton board cable.

Figure 5-33. Removing the TouchPad-to-TouchButton

Board Cable




7. Remove the four TM2.5 × 5.0 screws 1 that secure the

TouchPad, TouchButton board, and TouchPad bracket to the palm rest (Figure 5-34).

8. Remove the TouchPad bracket 2, TouchButton board 3, and

TouchPad 4 from the palm rest.

Figure 5-34. Removing the TouchPad Components

5.17 Display Release Assembly

✎

Display release assemblies are available with carbon finish for





3. Turn the palm rest bottom side up with the speaker grilles facing forward.




4. Remove the two TM2.5 × 5.0 screws 1 that secure the display release assembly to the palm rest (Figure 5-35).

5. Remove the assembly 2 from the palm rest.

Figure 5-35. Removing the Display Release Assembly

Reverse the preceding procedures to install the display release assembly.

5.18 Charger Board

Charger Board


Charger board

The charger board shield is included in the Miscellaneous


285525-001






3. Remove the three TM2.5 × 5.0 screws 1 that secure the charger board to the base enclosure (Figure 5-36).

4. Lift the front edge of the charger board shield 2 until it clears the base enclosure, then slide the shield forward to remove it.

5. Lift up on the back edge of the charger board 3 to disconnect it from the system board.

6. Remove the charger board from the base enclosure.

Figure 5-36. Removing the Charger Board

Reverse the preceding procedures to install the charger board.




5.19 Speaker Assembly

Speaker Assembly


Speaker assembly 285538-001



3. Remove the charger board (Section 5.18).




4. Disconnect the speaker cable 1 from the system board

(Figure 5-37).

5. Swing the battery bay support bracket 2 to the right until it clears the right edge of the speaker assembly.

6. Lift the front edge of the speaker assembly until it rests at an angle 3.

7. Slide the speaker assembly forward and remove it 4 from the base enclosure.

Figure 5-37. Removing the Speaker Assembly

Reverse the preceding procedures to install the speaker assembly.




5.20 Top Cover

Top Cover


For use only with Evo Notebook N1015 models and Presario

900 models using 45W processors*

For use only with Evo Notebook N1005 models and

Presario 900 models using non-45W processors*

310694-001

285535-001





Heat spreader (Section 5.11) d. Display (Section 5.13) e.

Palm rest (Section 5.14)

2. Turn the base enclosure bottom side up with the rear panel facing forward.




3. Remove the two TM2.5 × 8.0 screws that secure the top cover to the base enclosure (Figure 5-38).

Figure 5-38. Removing the Top Cover Screws

4. Turn the base enclosure top side up with the front facing forward.




5. Remove the three TM2.5 × 5.0 screws 1 that secure the top cover to the base enclosure (Figure 5-39).

6. Remove the top cover from the base enclosure 2.

Figure 5-39. Removing the Top Cover




✎

After the top cover is removed, the system board-to-TouchButton board cable can be removed. The system board-to-TouchButton board cable is included in the Miscellaneous Cable Kit, spare part number 285540-001.

7. Release the ZIF connector 1 to which the system board-to-TouchButton board cable is attached and disconnect the cable 2 from the system board (Figure 5-40).

Figure 5-40. Removing the System Board-to-TouchButton

Board Cable

Reverse the preceding procedures to install the top cover.




5.21 Fan

Fan

Fan


285543-001





Palm rest (Section 5.14) f.

Top cover (Section 5.20)




2. Disconnect the fan cable 1 from the system board

(Figure 5-41).

3. Remove the fan 2 from the base enclosure.

Figure 5-41. Removing the Fan

Reverse the preceding procedures to install the fan.




5.22 System Board

System Board


For use only with notebook models using 45W processors*

For use only with notebook models using non-45W processors*

309638-001

291588-001


✎

When replacing the system board, ensure that the following components are removed from the old system board and installed on the new system board:

■

■

■

■

■

Memory expansion boards (Section 5.5)

Mini PCI communications board (Section 5.6)

Disk cell RTC battery (Section 5.7)

Processor (Section 5.12)

Modem cable (Section 5.23)






Charger board and shield (Section 5.18)



Removal and Replacement Procedures g. Speaker assembly (Section 5.19) h. Top cover and TouchPad cable (Section 5.20) i.

Fan (Section 5.21)

2. Remove the two TM2.5 × 5.0 screws 1 that secure the optical drive rear alignment rail to the base enclosure (Figure 5-42).

3. Remove the two TM2.5 × 5.0 screws 2 that secure the optical drive rear alignment rail to the base enclosure.

4. Remove the rear alignment rail 3 from the base enclosure.

5. Remove the rear alignment rail 4 from the base enclosure.

Figure 5-42. Removing the Optical Drive Alignment Rails

✎

The optical drive alignment rails are included in the

Miscellaneous Plastics/Hardware Kit, spare part number

285541-001.




6. Remove the following screws:

❏ TM2.5 × 5.0 screw 1 next to the PC Card assembly

(Figure 5-43)

❏ TM2.5 × 5.0 screw 2 next to the RJ-11 and

RJ-45 connectors

❏ TM2.5 × 5.0 screw 3 next to the audio connectors

Figure 5-43. Removing the System Board Screws




7. Lift the front edge of the system board until it rests at an angle 1 (Figure 5-44).

8. Slide the system board forward 2 and remove it from the base enclosure.

Figure 5-44. Removing the System Board

Reverse the preceding procedures to install the system board.




5.23 Modem Cable

✎

The modem cable is included in the Miscellaneous Cable Kit, spare part number 285540-001.






Top cover (Section 5.20) g. Fan (Section 5.21) h. System board (Section 5.22)




2. Turn the system board bottom side up with the rear panel facing forward.

3. Remove the PM2.0 × 4.5 screw 1 that secures the modem ground cable to the system board (Figure 5-45).

4. Disconnect the modem cable 2 from the system board.

5. Remove the cable from the clips 3 on the system board.

Figure 5-45. Removing the Modem Cable

Reverse the preceding procedures to install the modem cable.



6

Specifications

This chapter provides physical and performance specifications.

Table 6-1

Notebook

Dimensions

Height

Width

Depth

3.94 cm

32.74 cm

26.75 cm

Weight (varies by notebook configuration) with 15.1-inch display with 14.1-inch display

3.22 kg

3.09 kg

Stand-alone power requirements

14.4 V (8 cell) Nominal operating voltage

Average operating power

Peak operating power

Power in Suspend mode

Power in Hibernation mode

Temperature

29.7 W desktop

80 W on AC, 55 W on DC

< 1000 mW

< 100 mW

1.55 in

12.89 in

10.53 in

7.09 lb

6.82 lb

Operating

Nonoperating

10° to 35° C

-10° to 60° C

50° to 95° F

14° to 140° F



Specifications

Table 6-1

Notebook (Continued)

Relative humidity (noncondensing)

Operating

Nonoperating

10% to 90%

5% to 90%, 38.7° C (101.6° F) maximum wet bulb temperature

Altitude (unpressurized)

0 to 3,048 m

0 to 9,144 m

0 to 10,000 ft

0 to 30,000 ft

Operating

Nonoperating

Shock

Operating

Nonoperating

Vibration

Operating

10 G, 11 ms, half-sine

60 G, 11 ms, half-sine

Nonoperating

0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/min sweep rate

1.0 G zero-to-peak, 10 to 500 Hz, 0.5 oct/min sweep rate

✎

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.



Table 6-2

15.0-inch XGA, TFT Display

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

22.86 cm

29.97 cm

38.10 cm

Up to 16.8 million

150:1

120+ nit typical

0.297 × 0.297 mm

1024 × 768

RGB stripe

Edge lit

80 × 25

5.00 W

9.00 in

11.80 in

15.00 in

Specifications



Specifications

Table 6-3

14.1-inch XGA, TFT Display

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

28.50 mm

21.49 mm

35.81 mm

Up to 16.8 million

150:1

120 nits typical

0.264 × 0.264 mm

1024 × 768

RGB stripe

Edge lit

80 × 25

4.2 W

11.22 in

8.46 in

14.1 in



Specifications

Table 6-4

Hard Drives

User capacity per drive

1

Drive height

Drive width

Interface type

40 GB

40.0 GB

9.5 mm

70 mm

ATA-5

30 GB

30.0 GB

9.5 mm

70 mm

ATA-5

20 GB

20.0 GB

9.5 mm

70 mm

ATA-5

Seek times (typical read, including setting)

Single track

Average

Full stroke

Logical blocks

3

Logical configuration

3 ms

13 ms

24 ms

78,140,160

3 ms

13 ms

24 ms

58,605,120

3 ms

13 ms

24 ms

39,070,080

Cylinders

Heads

Sectors per track

16,683

16

63

16,683

16

63

16,683

16

63

1

1 GB = 1,073,741,824 bytes.

3

Actual drive specifications may differ slightly.

Certain restrictions and exclusions apply. Consult the Compaq Customer

Support Center for details.



Specifications

Table 6-4

Hard Drives (Continued)

40 GB

Physical configuration

Cylinders

3

Heads

Sectors per track

3

Bytes per sector

Buffer size

3

22,784

4

293 to 560

512

2 MB

4200 rpm Disk rotational speed

Transfer rate

30 GB

25,800

2

398 to 731

512

512 KB

4200 rpm

20 GB

22,784

4

293 to 560

512

512 KB

4200 rpm

Interface max

(MB/s)

2

Media (Mb/s)

3

66.6

109 to 203

100

155 to 256

66.6

109 to 203

2

System capability may differ.

3

Actual drive specifications may differ slightly.

Certain restrictions and exclusions apply. Consult the Compaq Customer

Support Center for details.



Diskette size

Activity indicator

Height

Bytes per sector

Sectors per track

High density

Low density

Tracks per side

High density

Low density

Read/write heads

Average seek times

Track-to-track (high/low)

Average (high/low)

Settling time

Latency average

Table 6-5

Diskette Drive

3.5 in

On system

12.7 mm (0.5 in)

512

18 (1.44 MB)

9

80

80

2

3 to 6 ms

95 to 174 ms

15 ms

100 ms

Specifications



Specifications

Table 6-6

DVD-ROM Drive

Applicable disk DVD-5, DVD-9, DVD-10

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R (read only)

CD Plus

Photo CD (single/multisession)

CD-Bridge

1.5 cm .59 in Center hole diameter

Disk diameter

Disk thickness

12 cm, 8 cm

1.2 mm

Track pitch .74 µm

Access time (typical reads, including setting)

Random (DVD media)

Full stroke (DVD media)

Random (CD media)

Full stroke (CD media)

< 125 ms

< 225 ms

< 100 ms

< 175 ms

.047 in

Audio output level

Cache buffer

Line-out, 0.7 to 0.9 Vrms

512 KB

Data transfer rate (typical, including setting)

Max 24X CD

Max 8X DVD

3600 KB/s (150 KB/s at 1X CD rate)

10,800 KB/s (1352 KB/s at 1X

DVD rate)

Startup time

Stop time

< 12 seconds (typical)

< 3 seconds



Specifications

Table 6-7

DVD-RW Drive

Applicable disk

Center hole diameter

Disk diameter

Disk thickness

Track pitch

Access time

Random

Full stroke


Cache buffer

Data transfer rate

CD-R (8X)

CD-RW (8X)

CD-ROM (24X)

DVD (8X)

Normal PIO Mode 4 (single burst)

Startup time

Single

Multi-session

Stop time

DVD-5, DVD-9, DVD-10

CD-ROM (Mode 1 and 2)

CD Digital Audio



CD-R (read only)

CD Plus


CD-Bridge

1.5 cm .59 in

12 cm, 8 cm

1.2 mm

1.60 µm

.047 in

< 120 ms

< 175 ms

Line-out, 0.7 to 0.9 Vrms

2 MB




10,800 KB/s (1352 KB/s at 1X

DVD rate)

16.6 MB/s



< 3 seconds



Specifications

Table 6-8

CD-ROM Drive

Applicable disk


Disk diameter

Disk thickness

Track pitch

Access time

Random

Full stroke

Cache buffer


Sustained, 16X

Variable


Startup time

Stop time

CD-ROM (Mode 1, 2, and 3)



CD-R (read only)

CD Plus


CD-Extra

Video CD

CD-WO (fixed packets only)

CD-Bridge

1.5 cm

12 cm, 8 cm

.59 in

1.2 mm

1.6 µm

.047 in

< 150 ms

< 300 ms

128 KB

150 KB/s at 1X

1500 to 3600 KB/s (10X to 24X)

16.66 KB/s

< 8 seconds

< 4 seconds



Specifications

Table 6-9

CD-RW Drive


Disk diameter

Disk thickness

Track pitch

Access time

Random

Full stroke


Cache buffer


Sustained, 16X

Sustained, 4X CD-RW


Startup time

Stop time

1.5 cm

12 cm, 8 cm

1.2 mm

.74 µm

< 150 ms

< 225 ms

Line-out, 0.7 Vrms

128 KB

150 KB/s

5,520 KB/s

16.6 MB/s

< 15 seconds

< 6 seconds

.59 in

.047 in



Specifications

Table 6-10

External AC Adapter

Weight

Power supply

Operating watts

Operating voltage

Operating current

Operating frequency range

.85 lb

90 W

110 to 240 VAC RMS

1.5 A RMS

50 to 60 Hz AC

.39 kg

Dimensions

Length

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

Table 6-11

8-cell, Li ion Battery Pack

12.57 cm

8.79 cm

2.03 cm

.44 kg

4.95 in

3.46 in

0.80 in

0.96 lb

14.8 V minimum 3.7 Ah, typical 3.9 Ah minimum 53.2 Ah, typical 56.1 Ah

0 to 42° C

0 to 60° C

32 to 108° F

32 to 140° F



Table 6-12

System DMA

Hardware DMA System Function

DMA0 Available for audio

DMA1 Entertainment audio

(default; alternate = DMA0, DMA3, none)

DMA2

DMA3

DMA4

DMA5

DMA6

Diskette drive

ECP parallel port LPT1

(default; alternate = DMA0, none)

DMA controller cascading (not available)

Available for PC Card

Not assigned

DMA7 Not assigned

✎

PC Card controller can use DMA 1, 2, or 5.

Specifications



Specifications

Table 6-13

System Interrupts

IRQ7

IRQ8

IRQ9

IRQ10

IRQ11

IRQ12

IRQ13

IRQ14

Hardware IRQ

IRQ0

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5

IRQ6

System Function

System timer

Keyboard controller

Cascaded

COM2

COM1

Audio (default)*

Diskette drive

Parallel port

Real time clock (RTC)

Infrared

System use

System use

Internal point stick or external mouse

Coprocessor (not available to any peripheral)

IDE interface (hard drive and optical drive)

IRQ15 System use

✎

PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or

IRQ4.

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,

IRQ10, or none.



Table 6-14

System I/O Addresses

I/O Address (hex) System Function (shipping configuration)

000 - 00F DMA controller no. 1

010 - 01F

020 - 021

Unused

Interrupt controller no. 1

022 - 024

025 - 03F

02E - 02F

040 - 05F

Opti chipset configuration registers

Unused

87334 “Super IO” configuration for CPU

Counter/timer registers

044 - 05F

060

061

062 - 063

064

065 - 06F

070 - 071

072 - 07F

080 - 08F

090 - 091

092

093 - 09F

0A0 - 0A1

Unused

Keyboard controller

Port B

Unused

Keyboard controller

Unused

NMI enable/real time clock

Unused

DMA page registers

Unused

Port A

Unused

Interrupt controller no. 2

Specifications



Specifications

Table 6-14

System I/O Addresses (Continued)


0A2 - 0BF

0C0 - 0DF

Unused

DMA controller no. 2

0E0 - 0EF

0F0 - 0F1

0F2 - 0FF

100 - 16F

Unused

Coprocessor busy clear/reset

Unused

Unused

170 - 177

178 - 1EF

1F0 - 1F7

1F8 - 200

201

202 - 21F

220 - 22F

230 - 26D

Secondary fixed disk controller

Unused

Primary fixed disk controller

Unused

Joystick (decoded in ESS1688)

Unused

Entertainment audio

Unused

26E - 26

278 - 27F

280 - 2AB

2A0 - 2A7

2A8 - 2E7

2E8 - 2EF

Unused

Unused

Unused

Unused

Unused

Reserved serial port



Table 6-14

System I/O Addresses (Continued)


2F0 - 2F7

2F8 - 2FF

Unused

Infrared port

300 - 31F

320 - 36F

370 - 377

378 - 37F

Unused

Unused

Secondary diskette drive controller

Parallel port (LPT1/default)

380 - 387

388 - 38B

38C - 3AF

3B0 - 3BB

3BC - 3BF

3C0 - 3DF

3E0 - 3E1

3E2 - 3E3

3E8 - 3EF

3F0 - 3F7

3F8 - 3FF

CF8 - CFB

CFC - CFF

Unused

FM synthesizer - OPL3

Unused

VGA

Reserved (parallel port/no EPP support)

VGA

PC Card controller in CPU

Unused

Internal modem

“A” diskette controller

Serial port (COM1/default)

PCI configuration index register (PCIDIVO-1)

PCI configuration data register (PCIDIVO-1)

Specifications



Specifications

Table 6-15

System Memory Map

Size Memory Address

640 KB 00000000 - 0009FFFF

128 KB 000A0000 - 000BFFFF

48 KB 000C0000 - 000CBFFF

160 KB 000C8000 - 000E7FFF

64 KB 000E8000 - 000FFFFF

15 MB

58 MB

00100000 - 00FFFFFF

01000000 - 047FFFFF

58 MB

2 MB

4 GB

64 KB

04800000 - 07FFFFFF

08000000 - 080FFFFF

08200000 - FFFEFFFF

FFFF0000 - FFFFFFFF

System Function

Base memory

Video memory

Video BIOS

Unused

System BIOS

Extended memory

Super extended memory

Unused

Video memory (direct access)

Unused

System BIOS



A

Connector Pin Assignments

2

3

Pin

1

4

Signal

Transmit +

Transmit -

Receive +

Unused

Table A-1

RJ-45 Network Interface

1

2

3

4

5

6

7

8

6

7

Pin

5

8

Signal

Unused

Receive -

Unused

Unused

Maintenance and Service Guide A–1


Connector Pin Assignments

Table A-2

RJ-11 Modem

2

3

Pin

1

Signal

Unused

Tip

Ring

5

6

Pin

4

Signal

Unused

Unused

Unused

Table A-3

Universal Serial Bus

Pin

1

2

Signal

+5 VDC

Data -

Pin

3

4

Signal

Data +

Ground

A–2 Maintenance and Service Guide


Table A-4

S-Video


Pin

1

2

Signal

Ground (Y)

Ground (C)

Pin

3

4

Signal

Y-Luminance (Intensity)

C-Chrominance (Color)

Table A-5

External Keyboard/Mouse

Pin

1

2

3

Signal

Keyboard/mouse DATA

Keyboard/mouse DATA

Ground

Pin

4

5

6

Signal

+5 VDC

Keyboard/mouse CLK

Keyboard/mouse CLK




Table A-6

Parallel

1

14

5

6

3

4

Pin

1

2

Signal

Strobe*

Data bit 0

Data bit 1

Data bit 2

Data bit 3

Data bit 4

7

8

Data bit 5

Data bit 6

9 Data bit 7

*Signal is active low.

25

13

12

13

14

15

Pin

10

11

Signal

Acknowledge*

Busy

Paper out

Select

Auto line feed*

Error*

16

17

Initialize printer*

Select in*

18-25 Signal ground




Table A-7

External Monitor

6

7

4

5

8

2

3

Pin

1

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog

6

11

1

10

15

5

12

13

14

15

Pin

9

10

11

Signal

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock




Table A-8

Stereo Speaker/Headphone

Pin

1

Signal

Audio out

Pin

1

Signal

Audio in

1

2

Pin

2

Signal

Ground

Table A-9

Microphone

1

2

Pin

2

Signal

Ground



B

Power Cord Set Requirements

3-Conductor Power Cord Set

The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord set received with the computer meets the requirements for use in the country where the equipment is purchased.

Power cord sets for use in other countries must meet the requirements of the country where the computer is used. For more information on power cord set requirements, contact a

Compaq authorized reseller or service provider.

General Requirements

The requirements listed below are applicable to all countries:

■ The length of the power cord set must be at least 1.5 m

(5.00 feet) and no more than 2.0 m (6.50 feet).

■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.

■ The power cord set must have a minimum current capacity of

10 amperes and a nominal voltage rating of 125 or 250 volts

AC, as required by each country’s power system.

■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector, for mating with the appliance inlet on the back of the computer.

Maintenance and Service Guide B–1


Power Cord Set Requirements

Country-Specific Requirements

3-Conductor Power Cord Set Requirements

Country

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Italy

Japan

The Netherlands

Norway

Sweden

Switzerland

UTE

VDE

IMQ

METI

KEMA

NEMKO

SEMKO

SEV

Accredited Agency

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

1

1

1

1

1

3

1

1

1

1

1

2

Applicable Note Number

1

1

B–2 Maintenance and Service Guide


Power Cord Set Requirements

3-Conductor Power Cord Set Requirements (Continued)

Country

United Kingdom

United States

Accredited Agency

BSI

UL

Applicable Note Number

1

2

Notes

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. The power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where they will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a NEMA

5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm2 conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

Maintenance and Service Guide B–3


C

Screw Listing

This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 285542-001.

Maintenance and Service Guide C–1


Screw Listing

Table C-1

Torx T8 Metric 2.5 × 5.0 Screw

Color Qty Length Thread

Head

Width

Silver 30 5.0 mm 2.5 mm 5.0 mm

Where used:

Two screws that secure the optical drive to the computer

(documented in Section 5.3)

C–2

Figure C-1. TM2.5 × 5.0 Screw Locations



Screw Listing

Table C-1

Torx T8 Metric 2.5 × 5.0 Screw (continued)


Head

Width


Where used:

Two screws that secure the connector cover to the base enclosure





Screw Listing

Table C-1



Head

Width


Where used:

1 One screw that secures the heat spreader to the base enclosure


2 One screw that secures the display video cable ground loop to the heat spreader (documented in Sections 5.11 and 5.13)

C–4




Screw Listing

Table C-1



Head

Width


Where used:

One screw that secures the display inverter cable ground loop to the heat spreader (documented in Section 5.13)




Screw Listing

Table C-1



Head

Width


Where used:

1 Three screws that secure the diskette drive to the palm rest


2 Four screws that secure the TouchPad components to the palm rest


3 Two screws that secure the display release assembly to the palm rest


C–6




Screw Listing

Table C-1



Head

Width


Where used:

Three screws that secure the charger board and shield to the base enclosure





Screw Listing

Table C-1



Head

Width


Where used:

Three screws that secure the top cover to the base enclosure


C–8




Screw Listing

Table C-1



Head

Width


Where used:

1 Two screws that secure the optical drive front alignment rail to the base enclosure (documented in Section 5.22)

2 Two screws that secure the optical drive rear alignment rail to the base enclosure (documented in Section 5.22)

3 Three screws that secure the system board to the base enclosure





Screw Listing

Table C-2



Head

Width


Where used:

1 One screw that secures the hard drive to the base enclosure


2 Two screws that secure the LED cover to the base enclosure


3 Five screws that secure the palm rest to the base enclosure


4 Two screws that secure the top cover to the base enclosure


C–10




Screw Listing

Table C-2



Head

Width


Where used:

One screw that secures the heat spreader to the base enclosure





Screw Listing

Table C-3

Phillips Metric 3.0 × 3.0 Screw


Head

Width


Where used:

Four screws that secure the hard drive to the hard drive bracket


Figure C-11. PM3.0 × 3.0 Screw Locations

C–12 Maintenance and Service Guide


Screw Listing

Table C-4



Head

Width


Where used:

1 One screw that secures the memory expansion compartment cover to the base enclosure (documented in Section 5.5)

2 One screw that secures the mini PCI compartment cover to the base enclosure (documented in Section 5.6)




Screw Listing

Table C-5

Torx T8 Metric 2.5 × 14.0 Shoulder Screw


Head

Width


Where used:

Four screws that secure the heat spreader to the base enclosure


C–14

Figure C-13. TM2.5 × 14.0 Shoulder Screw Locations



Screw Listing

Table C-6



Head

Width


Where used:

Four screws that secure the display assembly to the base enclosure





Screw Listing

Table C-7



Head

Width


Where used:

One screw that secures the modem cable to the system board


C–16




1394 jack

1–21

A

AC adapter spare part numbers

3–20

specifications

6–12

audio troubleshooting

2–25

B

base enclosure, spare part number

3–13

battery components bay

1–21 ,

1–29

bezel illustrated

3–16

removal

5–6

light

1–21 ,

1–27

pack removal

5–5

spare part numbers

3–15 ,

5–5

release latch

1–29 ,

5–5

specifications

6–12

battery, real time clock (RTC) removal

5–17

spare part number

3–15 ,

5–17

bottom components

1–28

Index

C

cables power cords

3–20

, B–1

service considerations

4–2

caps lock light

1–27

CD-ROM drive

OS loading problems

2–24

spare part number

3–15 ,

3–19 ,

5–7

specifications

6–10

CD-RW drive spare part number

3–15 ,

3–19 ,

5–7

specifications

6–11

Certificate of Authenticity label

1–29

charger board removal

5–44

spare part number

3–11 ,

5–44

charger board shield

3–16

Compaq Diagnostics

2–1

, 2–7

components bottom

1–28

front

1–20

keyboard

1–24

left side

1–22

real panel

1–22

right side

1–20

top

1–26

Maintenance and Service Guide Index–1


Index

Computer Setup

Advanced Menu

2–5

File Menu

2–3

overview

2–1

Security Menu

2–4

connector cover illustrated

3–16

location

1–29

removal

5–18

connector pin assignments external monitor connector

A–5

headphone jack

A–6

keyboard connector

A–3

microphone jack

A–6

modem connector

A–2

monitor connector

A–5

mouse connector

A–3

network connector

A–1

parallel connector

A–4

RJ-11 jack

A–2

RJ-45 jack

A–1

speaker jack

A–6

S-Video

A–3

USB connector

A–2

connectors, service considerations

4–2

cursor control keys

1–25

D

design overview

1–30

diagnostics configuration information

2–7

test information

2–8

digital audio button

1–27

disassembly sequence chart

5–3

diskette drive location

1–23

OS loading problems

2–23

removal

5–39

spare part numbers

3–9

,

3–19 ,

5–39

specifications

6–7

diskette drive cable illustrated

3–18

removal

5–40

display illustrated

3–2

removal

5–31

spare part numbers

3–3

,

5–31

specifications

6–3 ,

6–4

display hinge cover illustrated

3–16

removal

5–34

display inverter board, spare part number

3–3 ,

5–31

display lid switch

1–27

display release assembly illustrated

3–16

removal

5–43

display release latch

1–21

DMA specifications

6–13

docking station, troubleshooting

2–18

drive indicator light

1–27

Index–2 Maintenance and Service Guide


Index

DVD-ROM drive

OS loading problems

2–24

spare part number

3–15 ,

3–19 ,

5–7

specifications

6–8

, 6–9

E

Easy Access Buttons

1–26

EasyScroll

1–27

electrostatic discharge

4–4

,

4–7

embedded numeric keypad

1–25

external monitor connector location

1–23

pin assignments

A–5

F

fan location

1–23

removal

5–52

spare part number

3–11 ,

5–52

features

1–17

feet illustrated

3–16

locations

5–12

Fn key

1–24

front components

1–20

function keys

1–24

G

grounding equipment and methods

4–6

H

hard drive

OS loading problems

2–20

removal

5–9

spare part numbers

3–19 ,

5–9

specifications

6–5

hard drive bay

1–28

hard drive bracket illustrated

3–16

removal

5–11

hard drive retention screw

1–28

headphone jack location

1–22

pin assignments

A–6

heat spreader removal

5–24

spare part numbers

3–11 ,

5–24

I

I/O address specifications

6–15

illustrated parts catalog

3–1

interrupt specifications

6–14

K

keyboard illustrated

3–2

removal

5–21

spare part numbers

3–7

,

5–21

troubleshooting

2–28

keyboard components

1–24



Index

Index–4 keyboard connector location

1–23

pin assignments

A–3

L

LED cover illustrated

3–2

removal

5–19

spare part number

5–19

spare part numbers

3–5

left side components

1–22

Logo Kit, spare part number

3–20

M

mass storage devices

3–19

memory expansion board removal

5–12

spare part numbers

3–15

memory expansion compartment

1–29

memory expansion compartment cover illustrated

3–16

removal

5–13

memory map specifications

6–18

microphone jack location

1–22

pin assignments

A–6

mini PCI board removal

5–14

spare part numbers

3–13 ,

5–14

mini PCI compartment

1–28

mini PCI compartment cover illustrated

3–16

removal

5–15

Miscellaneous Cable Kit components

3–18

spare part number

3–7

,

3–18

Miscellaneous

Plastics/Hardware Kit components

3–16

spare part number

3–5

,

3–17

models

1–2

modem removal

5–14

spare part numbers

3–13 ,

5–14

troubleshooting

2–30

modem cable illustrated

3–18

removal

5–58

modem connector location

1–23 ,

1–29

pin assignments

A–2

monitor connector location

1–23

pin assignments

A–5

mouse connector location

1–23

pin assignments

A–3

N

network connector location

1–23 ,

1–29

pin assignment

A–1

network, troubleshooting

2–30



Index nonfunctioning device, troubleshooting

2–18 ,

2–27

notebook specifications

6–1

num lock key

1–25

num lock light

1–26

numeric keypad

1–25

O

operating system loading, troubleshooting

2–19

optical drive location

1–21

removal

5–7

spare part numbers

3–15 ,

3–19 ,

5–7

optical drive alignment rail illustrated

3–16

removal

5–55

P

packing precautions

4–4

palm rest removal

5–36

spare part numbers

3–9

,

5–36

parallel connector location

1–23

pin assignments

A–4

parts catalog

3–1

password, clearing

1–18

PC Card eject button

1–23

PC Card slot

1–23

PC Card slot space saver

3–16

plastic parts

4–2

pointing device, troubleshooting

2–29

power button

1–27

power cord, spare part numbers

3–20

power jack

1–22

power light

1–26

power management features

1–19

power, troubleshooting

2–12

power/Standby light

1–20

,

1–27

processor removal

5–29

spare part numbers

3–11 ,

5–29

R

real time clock (RTC) battery removal

5–17

spare part number

3–15 ,

5–17

rear panel components

1–22

removal and replacement preliminaries

4–1

procedures

5–1

right side components

1–20

RJ-11 jack location

1–23 ,

1–29

pin assignments

A–2

RJ-45 jack location

1–23 ,

1–29

pin assignments

A–1

RTC battery removal

5–17

spare part number

3–15 ,

5–17



Index

Index–6

S

Screw Kit, spare part number

3–20

security cable slot

1–23

serial number

1–29 ,

3–1 ,

5–2

service considerations

4–2

speaker assembly removal

5–46

spare part number

3–11 ,

5–46

speaker jack location

1–22

pin assignments

A–6

speakers

1–20

specifications

AC adapter

6–12

battery

6–12

CD-ROM drive

6–10

CD-RW drive

6–11

diskette drive

6–7

display

6–3 ,

6–4

DMA

6–13

DVD-ROM drive

6–8 ,

6–9

hard drive

6–5

I/O addresses

6–15

interrupts

6–14

memory map

6–18

notebook

6–1

static shielding materials

4–7

stereo speaker jack location

1–22

pin assignments

A–6

S-Video connector location

1–23

pin assignments

A–3

system board removal

5–54

spare part number

3–13 ,

5–54

system board-to-TouchButton board cable disconnecting from the system board

5–51

disconnecting from the

TouchButton board

5–38

illustrated

3–18

system memory map

6–18

T

tools required

4–1

top components

1–26

top cover removal

5–48

spare part number

5–48

spare part numbers

3–7

TouchButton board, removal

5–43

TouchButton board-to-TouchPad cable illustrated

3–18

removal

5–42

TouchPad location

1–27

removal

5–41

, 5–43

TouchPad bracket illustrated

3–16

removal

5–43

TouchPad buttons

1–27

transporting precautions

4–4



Index troubleshooting audio

2–25

Compaq Diagnostics

2–7

Computer Setup

2–2

docking station

2–18

flowcharts

2–10

keyboard

2–28

modem

2–30

network

2–30

nonfunctioning device

2–18 ,

2–27

operating system loading

2–19

overview

2–1

pointing device

2–29

power

2–12

video

2–16

U

universal serial bus (USB) connector location

1–22

pin assignments

A–2

V

vents

1–23

video troubleshooting

2–16

volume control buttons

1–27

W

Windows application key

1–25

Windows logo key

1–25

workstation precautions

4–5


Compaq Compaq Presario,Presario 908 Specifications

Maintenance and Service Guide

Compaq Evo Notebook N1005 Series

Compaq Presario 900 Series Mobile PC

Contents

Product Description

1.1 Models

1.2 Features

1.3 Clearing a Password

1.4 Power Management

1.5 Computer External Components

Ä

1.6 Design Overview

Troubleshooting

2.1 Computer Setup and

Diagnostics Utilities

Selecting Computer Setup or

Compaq Diagnostics

Using Computer Setup

Selecting from the File Menu

Selecting from the Security Menu

Selecting from the Advanced Menu

2.2 Using Compaq Diagnostics

Obtaining, Saving, or Printing

Configuration Information

Obtaining, Saving, or Printing Diagnostic

Test Information

2.3 Troubleshooting Flowcharts

Flowchart 2.1 - Initial Troubleshooting

Flowchart 2.2 - No Power, Part 1

Flowchart 2.3 - No Power, Part 2

Flowchart 2.4 - No Power, Part 3

Flowchart 2.5 - No Power, Part 4

Flowchart 2.6 - No Video, Part 1

A

Flowchart 2.7 - No Video, Part 2

Flowchart 2.8 - Nonfunctioning Docking Station

(if applicable)

Flowchart 2.9 - No Operating System (OS) Loading

Flowchart 2.10 - No OS Loading from Hard Drive, Part 1

Flowchart 2.11 - No OS Loading from Hard Drive, Part 2

Flowchart 2.12 - No OS Loading from Hard Drive, Part 3

Flowchart 2.13 - No OS Loading from Diskette Drive

Flowchart 2.14 - No OS Loading from CD- or

DVD-ROM Drive

Flowchart 2.15 - No Audio, Part 1

Flowchart 2.16 - No Audio, Part 2

Flowchart 2.17 - Nonfunctioning Device

Flowchart 2.18 - Nonfunctioning Keyboard

Flowchart 2.19 - Nonfunctioning Pointing Device

Flowchart 2.20 - No Network or Modem Connection

Illustrated Parts Catalog

3.1 Serial Number Location

3.2 Computer System Major Components

3.3 Miscellaneous Plastics/Hardware Kit

3.4 Miscellaneous Cable Kit

3.5 Mass Storage Devices

3.6 Miscellaneous

Removal and Replacement

Preliminaries

4.1 Tools Required

4.2 Service Considerations

Plastic Parts

Cables and Connectors

4.3 Preventing Damage to

Removable Drives

4.4 Preventing Electrostatic Damage

4.5 Packaging and Transporting

Precautions

4.6 Workstation Precautions

4.7 Grounding Equipment and Methods

Removal and Replacement

Procedures

5.1 Serial Number

5.2 Disassembly Sequence Chart

5.3 Preparing the Computer for

Disassembly

5.4 Computer Feet

5.5 Memory Expansion Board

5.6 Mini PCI Communications Board