Compaq DVD Player 900 Service manual

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272638-001.book Page i Thursday, July 25, 2002 4:21 PM
b
Maintenance and Service Guide
Compaq Evo Notebook N1005 Series
and Compaq Presario 900 Series
Mobile PC
Document Part Number: 272638-001
July 2002
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.
272638-001.book Page ii Thursday, July 25, 2002 4:21 PM
© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq
Information Technologies Group, L.P. in the U.S. and/or other countries.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.
and/or other countries.
AMD, Athlon, and Duron are trademarks of the AMD Corporation in the U.S.
and/or other countries.
All other product names mentioned herein may be trademarks of their respective
companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without
warranty of any kind and is subject to change without notice. The warranties
for Compaq products are set forth in the express limited warranty statements
accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
Maintenance and Service Guide
First Edition July 2002
Document Part Number: 272638-001
272638-001.book Page iii Thursday, July 25, 2002 4:21 PM
Contents
1 Product Description
1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8
1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–10
1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–11
1.5 Computer External Components . . . . . . . . . . . . . . . 1–12
1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22
2 Troubleshooting
2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1
Selecting Computer Setup or Compaq Diagnostics . 2–1
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3
Selecting from the Security Menu . . . . . . . . . . . . . . . 2–4
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5
2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing
Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing Diagnostic
Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10
Maintenance and Service Guide
iii
272638-001.book Page iv Thursday, July 25, 2002 4:21 PM
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer System Major Components . . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics/Hardware Kit . . . . . . . . . . . 3–10
3.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 3–12
3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–13
3.6 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . .
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . .
4.3 Preventing Damage to Removable Drives . . . . . . . . .
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . .
4.5 Packaging and Transporting Precautions . . . . . . . . . .
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . .
4.7 Grounding Equipment and Methods . . . . . . . . . . . . .
4–1
4–2
4–2
4–2
4–3
4–4
4–4
4–5
4–6
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4
5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–12
5.6 Mini PCI Communications Board . . . . . . . . . . . . . . 5–14
5.7 Disk Cell RTC Battery . . . . . . . . . . . . . . . . . . . . . . . 5–17
5.8 Connector Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.9 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.11 Heat Spreader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
5.12 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29
5.13 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31
5.14 Palm Rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36
5.15 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39
iv
Maintenance and Service Guide
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Contents
5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . .
5.17 Display Release Assembly. . . . . . . . . . . . . . . . . . .
5.18 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.19 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . .
5.20 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.21 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.23 Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5–41
5–43
5–44
5–46
5–48
5–52
5–54
5–58
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1
Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2
C Screw Listing
Index
Maintenance and Service Guide
v
272638-001.book Page 1 Thursday, July 25, 2002 4:21 PM
1
Product Description
The Compaq Evo Notebook N1005 and Presario 900 Series of
Personal Computers offer advanced modularity, AMD Athlon and
Duron processors, industry-leading Accelerated Graphics Port
(AGP) implementation, and extensive multimedia support.
Figure 1-1. Compaq Evo Notebook N1005 and
Presario 900 Series
Maintenance and Service Guide
1–1
272638-001.book Page 2 Thursday, July 25, 2002 4:21 PM
Product Description
1.1 Models
Computer models are shown in Tables 1-1 through 1-3.
Table 1-1
Compaq Evo Notebook N1005 and Presario 900
Model Naming Conventions
Key
P900
P
220
P5
40
V
C
51
O
XXXXXX-XXX
1
2
3
4
5
6
7
8
9
10
Key
Description
Options
1
Brand/Series
designator
E = Evo
P = Presario
1005 = 1005 Series
900 = 900 Series
2
Processor type
A = AMD Athlon XP+
D = AMD Duron
3
Processor speed
153 = 1.53 GHz
147 = 1.47 GHz
140 = 1.40 GHz
130 = 1.30 GHz
120 = 1.20 GHz
4
Display type/
size/resolution
X = XGA
(1024 × 768)
5 = 15.x-inch
4 = 14.x-inch
5
Hard drive size
40 = 40 GB
30 = 30 GB
20 = 20 MB
6
Optical drive
designator
V = DVD-ROM drive
W = DVD-RW drive
D = CD-ROM drive
R = CD-RW drive
7
Integrated
communication
M = Modem
0 = None
C = Modem/NIC
combination card
8
RAM
51 = 512 MB
25 = 256 MB
9
Operating system
O = Windows XP Pro
E = Windows XP
Home
10
SKU#
1–2
Maintenance and Service Guide
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Product Description
Table 1-2
Compaq Evo Notebook N1005 Series Models
The following Evo Notebook N1005 Series models use config. code KSXZ and
features:
■ TouchPad
■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■ 2-year warranty
■ diskette drive
E1005
A
153
German
E1005
German
X5
30
W
C
25
O
1
C
25
O
1
470041-860
A
147
X4
20
V
470041-859
Maintenance and Service Guide
1–3
272638-001.book Page 4 Thursday, July 25, 2002 4:21 PM
Product Description
Table 1-2
Compaq Evo Notebook N1005 Series Models (Continued)
The following Evo Notebook N1005 Series models use config. code KSBZ and
feature:
■ TouchPad
■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■ 1-year warranty
■ diskette drive
E1005
A
153
A
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
1–4
30
W
470041-815
470041-818
470041-819
470041-822
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
E1005
X5
470041-823
470041-826
470041-827
470041-830
470041-831
470041-834
147
X4
20
V
470041-816
470041-817
470041-820
470041-821
470041-824
470041-825
470041-828
470041-829
470041-832
470041-833
C
25
O
Norway
Portugal
Russian
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
C
25
470041-835
470041-838
470041-839
470041-814
470041-842
470041-843
470041-846
470041-848
470041-851
470041-852
O
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Turkey
United Kingdom
470041-836
470041-837
470041-840
470041-813
470041-841
470041-844
470041-845
470041-849
470041-850
470041-853
Maintenance and Service Guide
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Product Description
Table 1-3
Compaq Presario 900 Series Mobile PC Models
The following Presario 900 Series Mobile PC models use config. code KSXZ
and features:
■ TouchPad
■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■ 2-year warranty
■ diskette drive
P905
A
153
A
153
A
130
A
Belgium
Denmark
Germany
Italy
The Netherlands
X4
20
W
X5
30
W
470037-046
470037-068
470037-071
470037-074
470037-077
Belgium
Denmark
Germany
Italy
The Netherlands
P901
W
470038-081
470038-082
470038-083
470038-084
470038-085
Belgium
Denmark
Germany
Italy
The Netherlands
P902
30
470036-882
470036-883
470037-069
470037-072
470037-075
Belgium
Denmark
Germany
Italy
The Netherlands
P904
X5
120
X5
20
W
470037-045
470037-067
470037-070
470037-073
470037-076
Maintenance and Service Guide
C
25
E
Norway
Portugal
Spain
Sweden/Finland
C
25
E
Norway
Portugal
Spain
Sweden/Finland
C
25
25
470038-086
470038-087
470038-088
470038-089
E
Norway
Portugal
Spain
Sweden/Finland
C
470037-078
470037-517
470037-521
470037-083
470037-080
470037-516
470037-520
470037-081
E
Norway
Portugal
Spain
Sweden/Finland
470037-079
470037-515
470037-519
470037-082
1–5
272638-001.book Page 6 Thursday, July 25, 2002 4:21 PM
Product Description
Table 1-3
Compaq Presario 900 Series Mobile PC Models (Continued)
The following Presario 900 Series Mobile PC model uses config. code KSB1
and features:
■ TouchPad
■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■ 1-year warranty
■ diskette drive
P900
A
147
United States
X5
30
W
C
25
E
470037-278
The following Presario 900 Series Mobile PC model uses config. code KSB2
and features:
■ TouchPad
■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■ 1-year warranty
■ diskette drive
P904
A
130
United States
X5
20
W
C
51
E
470038-539
The following Presario 900 Series Mobile PC models use config. code KSXZ
and features:
■ TouchPad
■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■ 1-year warranty
■ diskette drive
P905
A
153
European
International
France
Germany
Hungary
Israel
P906
A
European
International
1–6
X5
30
W
470037-133
470037-134
470037-138
470040-102
470037-305
153
X5
30
W
C
25
E
Russia
Saudi Arabia
Switzerland
Turkey
United Kingdom
C
25
470037-140
470037-127
470037-345
470037-151
470037-152
O
470039-301
Maintenance and Service Guide
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Product Description
Table 1-3
Compaq Presario 900 Series Mobile PC Models (Continued)
P905
A
153
Australia/New Zealand
P904
A
153
European
International
France
Germany
Israel
P903
A
153
A
153
A
147
Canada English
P905
A
147
A
130
20
W
X4
20
W
A
X4
20
V
470037-313
470037-310
X5
30
W
X5
30
W
X5
30
W
470037-132
470037-135
470037-137
470037-304
130
France
P902
X4
470037-309
470037-289
470037-277
European
International
France
Germany
Israel
P902
C
25
E
C
25
E
470037-311
470037-117
Brazil
Hong Kong
Latin America
P902
W
Russia
Saudi Arabia
Switzerland
Turkey
United Kingdom
C
25
E
C
25
E
470038-106
470038-101
470038-107
470038-108
470038-109
470038-111
Asia Pacific
Australia/New Zealand
P900
30
470038-102
470038-103
470038-104
470038-105
Korea
P905
X4
X5
20
W
Korea
Thailand
C
25
470037-312
470037-314
E
French Canada
C
25
E
Latin America
(NAFTA)
Taiwan
C
25
470037-279
470037-288
470037-315
E
Russia
Saudi Arabia
Switzerland
Turkey
United Kingdom
C
25
E
C
25
E
470037-141
470037-126
470037-344
470037-150
470037-153
470040-350
A
130
Australia/New Zealand
X4
20
V
470038-110
Maintenance and Service Guide
1–7
272638-001.book Page 8 Thursday, July 25, 2002 4:21 PM
Product Description
Table 1-3
Compaq Presario 900 Series Mobile PC Models (Continued)
P901
A
120
European
International
France
Germany
Israel
P900
A
X5
20
W
470037-131
470037-136
470037-120
470037-303
120
Asia Pacific
Australia/New Zealand
X4
20
D
470040-356
470040-354
C
25
E
Russia
Saudi Arabia
Switzerland
Turkey
United Kingdom
C
12
Korea
Thailand
470037-142
470037-122
470037-343
470037-149
470037-154
E
470040-357
470040-355
1.2 Features
The notebook has the following features:
1–8
■
AMD Athlon XP+ 1.53-, 1.47-, 1.40-, 1.30-, or 1.20-GHz
processors, or AMD Duron 1.30-GHz processor, varying by
notebook model
■
ATI P7 graphics accelerator with 32 MB of shared
Synchronous DRAM (SDRAM) and 4X AGP graphics card
■
256-MB high-performance SDRAM, expandable to 1.0 GB
■
Microsoft Windows XP Home or Windows XP Professional,
varying by computer model
■
15.0- or 14.1-inch XGA (1024 × 768), TFT display with over
16.7 million colors, varying by computer model
■
Full-size Windows 98 keyboard with TouchPad pointing
device
■
Network interface card (NIC) integrated on the system board,
with a mini PCI V.92 modem
■
Integrated wireless support of 802.11b and Bluetooth devices
through MultiPort
Maintenance and Service Guide
272638-001.book Page 9 Thursday, July 25, 2002 4:21 PM
Product Description
■
Support for one Type I or II PC Card slot with support for
both 32-bit CardBus and 16-bit PC Cards
■
External 90 W AC adapter with power cord
■
8-cell Li ion battery pack
■
40-, 30-, or 20-GB high-capacity hard drive, varying by
computer model
■
1.44-MB diskette drive
■
Support for the following drives through the fixed optical
drive:
❏
24X Max CD-ROM drive
❏ 16X Max CD-RW drive
❏ 8X Max DVD-ROM drive
❏ 8X Max DVD-ROM/CD-RW combination drive
■
Connectors for:
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
1394 digital input
Stereo line out/headphone
Mono microphone
AC power
Universal serial bus
External monitor
S-video
External keyboard/mouse
Parallel devices
RJ-45 network
RJ-11 modem
■
JBL Pro stereo speakers with bass reflex
■
Dolby Digital certified sound
Maintenance and Service Guide
1–9
272638-001.book Page 10 Thursday, July 25, 2002 4:21 PM
Product Description
1.3 Clearing a Password
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also clear
CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information).
2. Remove the RTC battery (refer to Section 5.7, “Disk Cell
RTC Battery”).
3. Wait approximately five minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
battery packs at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.
1–10
Maintenance and Service Guide
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Product Description
1.4 Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The notebook
supports the following power management features:
■
Standby
■
Hibernation
■
Setting customization by the user
■
Hotkeys for setting level of performance
■
Smart battery that provides an accurate battery power gauge
■
Battery calibration
■
Lid switch suspend/resume
■
Power/Suspend button
■
Advanced Configuration and Power Management (ACP)
compliance
Maintenance and Service Guide
1–11
272638-001.book Page 12 Thursday, July 25, 2002 4:21 PM
Product Description
1.5 Computer External Components
The external components on the front and right side of the
computer are shown in Figure 1-2 and described in Table 1-4.
.
Figure 1-2. Front and Right Side Components
Table 1-4
Front and Right Side Components
Item
Component
Function
1
Stereo speakers (2)
Produce stereo sound.
2
Power/Standby light
On: Power is turned on.
Off: Power is turned off.
Blinking: Computer is in Standby mode.
1–12
Maintenance and Service Guide
272638-001.book Page 13 Thursday, July 25, 2002 4:21 PM
Product Description
Table 1-4
Front and Right Side Components (Continued)
Item
Component
Function
3
Display release latch
Opens the computer.
4
Battery light
On: A battery pack is charging.
Blinking: A battery pack that is the only
available power source has reached a
low-battery condition.
5
Battery bay
Accepts an 8-cell Li ion battery pack.
6
Optical drive bay
Accepts a CD-ROM, CD-RW, DVD-ROM, or
DVD/CD-RW combination drive.
7
1394 jack
Connects IEEE 1394-compliant products,
such as digital camcorders, video editing
equipment, VCRs, cameras, and audio
players. A 1394 firewire cable is required for
use with this jack.
Maintenance and Service Guide
1–13
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Product Description
The computer rear panel and left side components are shown in
Figure 1-3 and described in Table 1-5.
Figure 1-3. Rear Panel and Left Side Components
Table 1-5
Rear Panel and Left Side Components
Item
Component
Function
1
Stereo speaker/
headphone jack
Connects stereo speakers, headphones,
headset, or television audio.
2
Mono microphone jack
Connects a mono microphone, disabling the
built-in microphone.
3
DC power jack
Connects any one of the following:
4
1–14
USB connectors (2)
■
AC adapter
■
Optional automobile power
adapter/charger
■
Optional aircraft power adapter
Connect USB devices.
Maintenance and Service Guide
272638-001.book Page 15 Thursday, July 25, 2002 4:21 PM
Product Description
Table 1-5
Rear Panel and Left Side Components (Continued)
Item
Component
Function
5
Fan
Provides airflow to cool internal
components.
6
S-Video connector
Connects a television, VCR, camcorder, or
overhead projector.
7
External monitor
connector
Connects an external monitor or overhead
projector.
8
External
keyboard/mouse
connector
Connects an optional full-sized keyboard or
mouse. An optional splitter/adapter allows
both an external keyboard and mouse to be
used at the same time.
9
Parallel connector
Connects a parallel device.
10
Vents
Allow airflow to cool internal components.
To prevent damage, the computer shuts down if an
Ä CAUTION:
overheating condition occurs. Do not block the cooling vent.
Avoid placing the computer on a blanket, rug, or other flexible
surface that may cover the vent area.
11
RJ-45 network jack
Connects the network cable. A network
cable is not included with the computer.
12
RJ-11 modem jack
Connects the modem cable to an internal
modem. A modem cable is included with
internal modem models.
13
Security cable slot
Attaches an optional security cable to
the computer.
14
PC Card eject button
Ejects a PC Card from the PC Card slot.
15
PC Card slot
Supports a 32-bit (CardBus) or 16-bit PC
Card.
16
Diskette drive
Accepts diskettes.
Maintenance and Service Guide
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272638-001.book Page 16 Thursday, July 25, 2002 4:21 PM
Product Description
The computer keyboard components are shown in Figure 1-4 and
described in Table 1-6.
Figure 1-4. Keyboard Components
Table 1-6
Keyboard Components
Item
Component
Function
1
F1 through F12
Perform preset functions.
function keys
2
1–16
Fn key
Used with hotkeys to perform preset hotkey
functions.
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Product Description
Table 1-6
Keyboard Components (Continued)
Item
Component
Function
3
Windows logo keys
Display the Windows Start menu.
4
Windows application
key
Displays a menu when using a Microsoft
application. The menu is the same one that
is displayed by pressing the right mouse
button.
5
Cursor control keys
Move the cursor around the screen.
6
Embedded numeric
keypad
Converts keys to numeric keypad.
7
Num lock key
Turns on the numeric lock function.
On: Num lock is on and the embedded
numeric keypad is enabled.
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Product Description
The computer top components are shown in Figure 1-5 and
described in Table 1-7.
Figure 1-5. Top Components
Table 1-7
Top Components
Item
Component
Function
1
Power light
On: Power is turned on.
Blinking: Computer is in Standby. The
power light also blinks if a battery pack that
is the only available power source reaches
a low-battery condition.
2
Num lock light
On: Num lock is on and the embedded
numeric keypad is enabled.
3
Easy Access
Buttons (3)
Provide quick access to the Internet. Refer
to the Hardware Guide that ships with the
computer for information about these
buttons.
1–18
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Product Description
Table 1-7
Top Components (Continued)
Item
Component
Function
4
Power button
Turns on the computer. Use the operating
system Shut Down command to turn off the
computer.
5
Digital audio button
Launches Windows Media Player to play
MP3 music.
6
Volume control buttons
Adjust the volume of the stereo speakers.
7
Caps lock light
On: Caps lock is on.
8
Drive indicator light
Turns on when the hard drive, CD-, or
DVD-ROM drive is accessed.
9
Display lid switch
Turns off the computer display if the
computer is closed while on.
10
TouchPad
Moves the mouse cursor, selects, and
activates.
11
TouchPad buttons
Function like the left and right mouse
buttons on an external mouse.
12
Power/Standby light
On: Power is turned on.
Off: Power is turned off.
Blinking: Computer is in Standby mode.
13
EasyScroll
Scrolls the screen left, right, up, and down.
14
Battery power light
On: A battery pack is charging.
Blinking: A battery pack that is the only
available power source has reached a
low-battery condition.
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Product Description
The external components on the bottom of the computer are
shown in Figure 1-6 and described in Table 1-8.
Figure 1-6. Bottom Components
Table 1-8
Bottom Components
Item
Component
Function
1
Hard drive retention screw
Secures the hard drive to the
computer.
2
Hard drive bay
Supports the primary hard drive.
The hard drive is secured to the
computer by one screw.
3
Mini PCI communications
compartment
Contains the mini PCI modem
card.
1–20
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Product Description
Table 1-8
Bottom Components (Continued)
Item
Component
Function
4
RJ-11 modem jack
Connects the modem cable to an
internal modem. A modem cable is
included with internal modem
models.
5
RJ-45 network jack
Connects the network cable. A
network cable is not included with
the computer.
6
Connector cover
Protects the parallel, external
monitor, external keyboard/mouse,
and USB connectors.
7
Certificate of Authenticity label
Contains the Product Key, which
may need to be entered before
using some Windows operating
systems.
8
Memory expansion
compartment
Covers the memory expansion
compartment that contains two
memory expansion slots for
memory expansion boards.
9
Battery pack release switch
Releases the battery pack from
the battery compartment.
10
Battery bay
Accepts an 8-cell Li ion
battery pack.
11
Serial number
Identifies the computer; needed
when you call Compaq customer
support.
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Product Description
1.6 Design Overview
This section presents a design overview of key parts and features
of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps. The system
board provides the following device connections:
■
Memory expansion board
■
Hard drive
■
Display
■
Keyboard/TouchPad or pointing stick
■
Audio
■
AMD Athlon and Duron processors
■
Fan
■
PC Card
■
Modem or modem/NIC
The computer uses an electrical fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on
automatically when high-temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the computer.
Ä
1–22
CAUTION: To properly ventilate the computer, allow at least a
3-inch (7.6-cm) clearance on the left and right sides of the
computer.
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2
Troubleshooting
Å
WARNING: Only authorized technicians trained by Compaq should
repair this equipment. All troubleshooting and repair procedures
are detailed to allow only subassembly/module level repair.
Because of the complexity of the individual boards and
subassemblies, no one should attempt to make repairs at the
component level or make modifications to any printed wiring board.
Improper repairs can create a safety hazard. Any indication of
component replacement or printed wiring board modification may
void any warranty or exchange allowances.
2.1 Computer Setup and
Diagnostics Utilities
Selecting Computer Setup or
Compaq Diagnostics
The computer features two Compaq system management utilities:
■
Computer Setup—A system information and customization
utility that can be used even when your operating system is
not working or will not load. This utility includes settings that
are not available in Windows.
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Troubleshooting
■
Compaq Diagnostics—A system information and diagnostic
utility that is used within your Windows operating system.
Use this utility whenever possible to:
❏
Display system information.
❏
Test system components.
❏
Troubleshoot a device configuration problem in
Windows 2000, Windows XP Professional, or
Windows XP Home.
Using Computer Setup
Information and settings in Computer Setup are accessed from
the File, Security, or Advanced menus:
1. Turn on or restart the computer. Press F10 while the
F10 = ROM Based Setup message is displayed in the
lower-left corner of the screen.
❏
To change the language, press F2.
❏
To view navigation information, press F1.
❏
To return to the Computer Setup menu, press esc.
2. Select the File, Security, or Advanced menu.
3. To close Computer Setup and restart the computer:
❏
Select File > Save Changes and Exit and press enter.
or
❏
Select File > Ignore Changes and Exit and press enter.
4. When you are prompted to confirm your action, press F10.
2–2
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Troubleshooting
Selecting from the File Menu
Table 2-1
File Menu
Select
To Do This
System Information
■
View identification information about the
computer, a docking base, and any battery
packs in the system.
■
View specification information about the
processor, memory and cache size, and
system ROM.
Save to Floppy
Save system configuration settings to a diskette.
Restore from Floppy
Restore system configuration settings from a
diskette.
Restore Defaults
Replace configuration settings in Computer
Setup with factory default settings. (Identification
information is retained.)
Ignore Changes and Exit
Cancel changes entered during the current
session, then exit and restart the computer.
Save Changes and Exit
Save changes entered during the current
session, then exit and restart the computer.
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Troubleshooting
Selecting from the Security Menu
Table 2-2
Security Menu
Select
To Do This
Setup Password
Enter, change, or delete a setup password.
(The setup password is called an administrator
password in Compaq Computer Security, a
program accessed from the Windows Control
Panel.)
Power-on Password
Enter, change, or delete a power-on password.
DriveLock Passwords
Enable/disable DriveLock; change a DriveLock
User or Master password.
Lock Settings are accessible only
✎ Drive
when you enter Computer Setup by
turning on (not restarting) the computer.
Password Options
Password options can be
selected only when a
power-on password has
been set.
Enable/disable:
■
QuickLock
■
QuickLock on Standby
■
QuickBlank
enable QuickLock on Standby or
✎ To
QuickBlank, you must first enable
QuickLock.
Device Security
Enable/disable:
■
Ports or diskette drives*
■
Diskette write*
■
CD-ROM or diskette startup
for a DVD-ROM can be
✎ Settings
entered in the CD-ROM field.
System IDs
Enter identification numbers for the computer,
a docking base, and all battery packs in the
system.
*Not applicable to SuperDisk LS-120 drives.
2–4
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Troubleshooting
Selecting from the Advanced Menu
Table 2-3
Advanced Menu
Select
To Do This
Language (or press F2)
Change the Computer Setup language.
Boot Options
Device Options
Enable/disable:
■
QuickBoot, which starts the computer more
quickly by eliminating some startup tests.
(If you suspect a memory failure and want to
test memory automatically during startup,
disable QuickBoot.)
■
MultiBoot, which sets a startup sequence
that can include most bootable devices and
media in the system.
■
Enable/disable the embedded numeric
keypad at startup.
■
Enable/disable multiple standard pointing
devices at startup. (To set the computer to
support only a single, usually nonstandard,
pointing device at startup, select Disable.)
■
Enable/disable USB legacy support for a
USB keyboard. (When USB legacy support
is enabled, the keyboard works even when a
Windows operating system is not loaded.)
■
Set an optional external monitor or overhead
projector connected to a video card in a
docking base as the primary device.
(When the computer display is set as
secondary, the computer must be shut down
before undocking from a docking base.)
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Troubleshooting
Table 2-3
Advanced Menu (Continued)
Select
To Do This
Device Options
(continued)
■
Change the parallel port mode from
Enhanced Parallel Port (EPP, the default
setting) to standard, bidirectional, EPP or
Enhanced Capabilities Port (ECP).
■
Set video-out mode to NTSC (default), PAL,
NTSC-J, or PAL-M.*
■
Enable/disable all settings in the SpeedStep
window. (When Disable is selected, the
computer runs in Battery Optimized mode.)
■
Specify how the computer recognizes
multiple identical docking bases that are
identically equipped. (Select Disable to
recognize the docking bases as a single
docking base; select Enable to recognize
the docking bases individually, by serial
number.)
■
Enable/disable the reporting of the
processor serial number by the processor
to the software.
HDD Self Test Options
Run a quick comprehensive self test on hard
drives in the system that support the test
features.
* Video modes vary even within regions. However, NTSC is common in
North America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan;
and PAL-M, in Brazil. Other South and Central American regions may use
NTSC, PAL, or PAL-M.
2–6
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Troubleshooting
2.2 Using Compaq Diagnostics
When you access Compaq Diagnostics, a scan of all system
components is displayed on the screen before the Compaq
Diagnostics window opens.
You can display more or less information from anywhere within
Compaq Diagnostics by selecting Level on the menu bar.
Compaq Diagnostics is designed to test Compaq components.
If non-Compaq components are tested, the results may be
inconclusive.
Obtaining, Saving, or Printing
Configuration Information
1. Access Compaq Diagnostics by selecting Start > Settings >
Control Panel > Compaq Diagnostics.
2. Select Categories, then select a category from the
drop-down list.
❏
To save the information, select File > Save As.
❏
To print the information, select File > Print.
3. To close Compaq Diagnostics, select File > Exit.
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Troubleshooting
Obtaining, Saving, or Printing Diagnostic
Test Information
1. Access Compaq Diagnostics by selecting Start > Settings >
Control Panel > Compaq Diagnostics.
2. Select the Test tab.
3. In the scroll box, select the category or device you want
to test.
4. Select a test type:
2–8
❏
Quick Test—Runs a quick, general test on each device in
a selected category.
❏
Complete Test—Performs maximum testing on each
device in a selected category.
❏
Custom Test—Performs maximum testing on a selected
device.
◆
To run all tests for your selected device, click
Check All.
◆
To run only the tests you select, click Uncheck All,
then select the checkbox for each test you want
to run.
Maintenance and Service Guide
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Troubleshooting
5. Select a test mode:
❏
Interactive Mode—Provides maximum control over
the testing process. You determine whether the test was
passed or failed, and you may be prompted to insert or
remove devices.
❏
Unattended Mode—Does not display prompts. If errors
are found, they are displayed when testing is complete.
6. Click Begin Testing.
7. Select a tab to view a test report:
❏
Status tab—Summarizes the tests run, passed, and failed
during the current testing session.
❏
Log tab—Lists tests run on the system, the number of
times each test has run, the number of errors found on
each test, and the total run time of each test.
❏
Error tab—Lists all errors found in the computer with
their error codes.
8. Select a tab to save the report:
❏
Log tab—Select Save.
❏
Error tab—Select Save.
9. Select a tab to print the report:
❏
Log tab—Select File > Save As, then print the file from
your folder.
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Troubleshooting
2.3 Troubleshooting Flowcharts
Table 2-4
Troubleshooting Flowcharts Overview
Flowchart
Description
2.1
Initial Troubleshooting
2.2
No Power, Part 1
2.3
No Power, Part 2
2.4
No Power, Part 3
2.5
No Power, Part 4
2.6
No Video, Part 1
2.7
No Video, Part 2
2.8
Nonfunctioning Docking Station
2.9
No Operating System (OS) Loading
2.10
No OS Loading From Hard Drive, Part 1
2.11
No OS Loading From Hard Drive, Part 2
2.12
No OS Loading From Hard Drive, Part 3
2.13
No OS Loading From Diskette Drive
2.14
No OS Loading From CD- Or DVD-ROM Drive
2.15
No Audio, Part 1
2.16
No Audio, Part 2
2.17
Nonfunctioning Device
2.18
Nonfunctioning Keyboard
2.19
Nonfunctioning Pointing Device
2.20
No Network Or Modem Connection
2–10
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Troubleshooting
Flowchart 2.1 - Initial Troubleshooting
Begin
troubleshooting.
N
Go to
Flowchart 2.2,
No Power, Part 1.
Is there
power?
Y
N
Check
LED board,
speaker
connections.
Beeps,
LEDs, or error
messages?
N
Y
Go to
Flowchart 2.17,
Nonfunctioning
Device.
All drives
working?
N
Y
Go to
Flowchart 2.6,
No Video, Part 1.
Is there video?
(no boot)
N
Keyboard/
pointing device
working?
Y
N
Y
Go to
Flowchart 2.9,
No OS Loading.
Is the OS
loading?
N
Connecting
to network
or modem?
Y
N
Is there
sound?
Y
Go to
Flowchart 2.15,
No Audio.
Y
Maintenance and Service Guide
Go to
Flowchart 2.18,
Nonfunctioning
Keyboard,
or Flowchart 2.19,
Nonfunctioning
Pointing Device.
Go to
Flowchart 2.20,
No Network or
Modem
Connection.
End
2–11
272638-001.book Page 12 Thursday, July 25, 2002 4:21 PM
Troubleshooting
Flowchart 2.2 - No Power, Part 1
No power
(power LED
is off).
Remove from
docking station
(if applicable).
N
N
Power up
on battery
power?
Go to
Flowchart 2.3,
No Power,
Part 2.
Power up
on battery
power?
*Reset
power.
Y
Y
N
N
Power up
on AC
power?
Power up
on AC
power?
*Reset
power.
Y
Go to
Flowchart 2.4,
No Power,
Part 3.
Y
Y
Power up
in docking
station?
* On some models there is a separate reset
button. On some models the computer may be
reset using the Standby switch and either the
lid switch or the main power switch.
Done
N
1. Reseat the power cables in the docking
station and at the AC outlet.
2. Ensure that the AC power source is active.
3. Ensure that the power strip is working.
Y
Done
2–12
N
Power up
in docking
station?
Go to
Flowchart 2.8,
Nonfunctioning
Docking Station.
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Troubleshooting
Flowchart 2.3 - No Power, Part 2
Continued from
Flowchart 2.2,
No Power, Part 1.
Visually check for
debris in battery
socket and clean
if necessary.
Y
Power on?
Done
N
Check battery
by recharging,
moving it to
another computer,
or replacing it.
N
Replace
power supply
(if applicable).
Power on?
Y
N
Done
Power on?
Go to
Flowchart 2.4,
No Power,
Part 3.
Y
Done
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.4 - No Power, Part 3
Continued from
Flowchart 2.3,
No Power, Part 2.
Plug directly
into AC outlet.
Y
Power LED
on?
Done
N
Reseat AC adapter
in computer and
at power source.
Y
Power on?
Done
N
N
Power outlet
active?
External
Try different
outlet.
Y
Internal or
external AC
adapter?
N
Internal
Go to
Flowchart 2.5,
No Power,
Part 4.
Replace
power cord.
Power on?
Y
Y
Power on?
Replace external
AC adapter.
Done
Done
N
2–14
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Troubleshooting
Flowchart 2.5 - No Power, Part 4
Continued from
Flowchart 2.4,
No Power, Part 3.
Open
computer.
Y
Loose or
damaged
parts?
N
Reseat loose
components and
boards and
replace
damaged items.
Close
computer and
retest.
N
Power on?
Y
Replace the following items (if applicable).
Check computer operation after each
replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
3. Processor board*
4. System board*
Done
*Replace these items as a set to prevent
shorting out among components.
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Troubleshooting
Flowchart 2.6 - No Video, Part 1
No video.
Docking
station
Go to
Flowchart 2.7,
No Video, Part 2.
Stand-alone
or docking
station?
* To change from internal to
external display, use the hotkey
combination.
Stand-alone
Internal or
external
display*?
Y
Adjust
brightness.
Press lid
switch to ensure
operation.
A
Adjust
brightness.
Y
Video OK?
Done
N
Internal
External
Video OK?
Y
Video OK?
Done
N
Done
N
Replace the following one at a time. Test after each replacement.
1. Cable between notebook and computer display (if applicable)
2. Inverter board (if applicable)
3. Display
4. System board
Check for bent
pins on cable.
N
Video OK?
Y
Internal and
external
video OK?
Replace
system
board.
Y
Done
2–16
N
Try
another
display.
Done
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.7 - No Video, Part 2
Continued from
Flowchart 2.6,
No Video, Part 1.
Remove
notebook from
docking station,
if connected.
Adjust
display
brightness.
Check brightness
of external
monitor.
N
Y
Go to “A” in
Flowchart 2.6,
No Video, Part 1.
Video OK?
Y
Video OK?
Done
N
Check that notebook is properly
seated in docking station, for bent
pins on cable, and for monitor
connection.
Try another
external
monitor.
Y
Video OK?
Y
Internal
and external
video OK?
Done
Done
N
N
Adjust external
monitor display.
Maintenance and Service Guide
Go to
Flowchart 2.8,
Nonfunctioning
Docking Station.
2–17
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Troubleshooting
Flowchart 2.8 - Nonfunctioning Docking Station
(if applicable)
Nonfunctioning
docking station.
Reseat power
cord in docking
station and
power outlet.
Reinstall
notebook into
docking station.
Check voltage
setting on
docking station.
Y
Reset monitor
cable connector at
docking station.
Docking
station
operating?
Done
N
Y
Docking
station
operating?
N
Remove
notebook, reseat
all internal parts,
and replace any
damaged items in
docking station.
2–18
Done
Replace the following docking station
components one at a time. Check
computer operation after each
replacement.
1. Power supply
2. I/O board
3. Backplane board
4. Switch box
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Troubleshooting
Flowchart 2.9 - No Operating System (OS) Loading
No OS
loading.*
Reseat power
cord in docking
station and
power outlet.
* Before beginning troubleshooting, always
check cable connections, cable ends, and
drives for bent or damaged pins.
No OS loading
from hard drive,
go to Flowchart 2.10,
No OS Loading from
Hard Drive, Part 1.
No OS loading
from diskette drive,
go to Flowchart 2.13,
No OS Loading from
Diskette Drive.
No OS loading
from CD- or
DVD-ROM drive,
go to Flowchart 2.14,
No OS Loading
from CD- or
DVD-ROM Drive.
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.10 - No OS Loading from Hard Drive, Part 1
OS not
loading from
hard drive.
Y
Nonsystem
disk message?
N
Go to
Flowchart 2.11,
No OS Loading
from Hard Drive,
Part 2.
Reseat
external
hard drive.
Y
OS loading?
Done
N
N
Boot from
CD?
N
Y
Boot from
diskette?
Check the setup
utility for correct
booting order.
Y
N
Go to
Flowchart 2.13,
No OS
Loading from
Diskette Drive.
Change boot
priority through
the setup utility
and reboot.
Boot from
hard drive?
N
Y
Boot from
hard drive?
Done
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Y
2–20
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Troubleshooting
Flowchart 2.11 - No OS Loading from Hard Drive, Part 2
Continued from
Flowchart 2.10,
No OS Loading
from Hard Drive,
Part 1.
Reseat
hard drive.
N
1. Replace hard
drive.
2. Replace
system board.
CD or
diskette in
drive?
Y
Y
Hard drive
accessible?
Done
N
Remove
diskette and
reboot.
Run FDISK.
Y
Boot from
hard drive?
N
Done
N
Create partition,
then format hard
drive to bootable
C:\ prompt.
Hard drive
partitioned?
Y
N
N
Go to
Flowchart 2.13,
No OS Loading
from Diskette
Drive.
Boot from
diskette drive?
Y
Hard drive
formatted?
Y
Format hard drive
and bring to a
bootable C:\
prompt.
N
Y
Hard drive
accessible?
Y
Computer
booted?
Done
Go to
Flowchart 2.12,
No OS Loading
from Hard Drive,
Part 3.
Maintenance and Service Guide
N
Load OS using
Restore CD
(if applicable).
Go to
Flowchart 2.12,
No OS Loading
from Hard Drive,
Part 3.
2–21
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Troubleshooting
Flowchart 2.12 - No OS Loading from Hard Drive, Part 3
Continued from
Flowchart 2.11,
No OS Loading
from Hard Drive,
Part 2.
N
System
files on hard
drive?
Install OS
and reboot.
Y
Y
Y
Virus
on hard
drive?
OS
loading from
hard drive?
Clean virus.
N
Done
N
Y
Run SCANDISK
and check for
bad sectors.
Diagnostics
on diskette?
Replace
hard drive.
N
N
Can bad
sectors
be fixed?
Run diagnostics
and follow
recommendations.
Replace
hard drive.
Y
N
Fix bad
sectors.
Boot from
hard drive?
Replace
hard drive.
Y
Done
2–22
Maintenance and Service Guide
272638-001.book Page 23 Thursday, July 25, 2002 4:21 PM
Troubleshooting
Flowchart 2.13 - No OS Loading from Diskette Drive
Y
OS not loading
from
diskette drive.
Reseat
diskette drive.
OS
loading?
Done
N
Y
N
Install bootable
diskette and
reboot computer.
Bootable
diskette
in drive?
Nonsystem
disk message?
N
Y
N
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Boot
from another
device?
Check diskette
for system files.
Try different
diskette.
Y
Y
N
Diskette
drive enabled
in the setup
utility?
Enable drive
and cold boot
computer.
Y
1. Replace
diskette drive.
2. Replace
system board.
Nonsystem
disk error?
N
Y
Diskette
drive boot
order?
N
Change boot
priority using
the setup utility.
Clear CMOS.
Refer to
Section 1.3,
“Clearing a
Password,” for
instructions.
Y
OS
loading?
Done
N
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Maintenance and Service Guide
2–23
272638-001.book Page 24 Thursday, July 25, 2002 4:21 PM
Troubleshooting
Flowchart 2.14 - No OS Loading from CD- or
DVD-ROM Drive
Y
No OS
loading from
CD- or
DVD-ROM Drive.
N
Bootable
disc in
drive?
Disc
in drive?
N
Y
Install
bootable disc
and reboot
computer.
Try another
bootable disc.
Install
bootable disc.
Y
Boots from
CD or DVD?
Done
N
Y
Reseat
drive.
Boots from
CD or DVD?
Done
N
N
Booting
from another
device?
Y
Y
Booting
order
correct?
N
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Clear CMOS.
Refer to
Section 1.3,
“Clearing a
Password,” for
instructions.
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Correct boot
order using
the setup utility.
2–24
Maintenance and Service Guide
272638-001.book Page 25 Thursday, July 25, 2002 4:21 PM
Troubleshooting
Flowchart 2.15 - No Audio, Part 1
Y
Turn up audio
internally or
externally.
No audio.
Audio?
Done
N
Y
Notebook in
docking station
(if applicable)?
N
N
Go to
Flowchart 2.16,
No Audio, Part 2.
Internal
audio?
Undock
Y
Replace the following docking station
components one at a time as applicable.
Check after each change.
Go to
Flowchart 2.16,
No Audio, Part 2.
1. Reseat docking station audio cable.
2. Replace audio cable.
3. Replace speaker.
4. Replace docking station audio board.
5. Replace backplane board.
6. Replace I/O board.
Y
Go to
Flowchart 2.17,
Nonfunctioning
Device.
Audio?
Done
N
Maintenance and Service Guide
2–25
272638-001.book Page 26 Thursday, July 25, 2002 4:21 PM
Troubleshooting
Flowchart 2.16 - No Audio, Part 2
Continued from
Flowchart 2.15,
No Audio, Part 1.
N
Audio
driver in OS
configured?
Reload
audio drivers.
Y
N
Load drivers
and set
configuration
in OS.
Correct
drivers for
application?
Y
Connect to
external
speaker.
N
Audio?
Y
Replace audio
board and
speaker
connections
in notebook
(if applicable).
Y
Audio?
Done
N
1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.
2–26
Maintenance and Service Guide
272638-001.book Page 27 Thursday, July 25, 2002 4:21 PM
Troubleshooting
Flowchart 2.17 - Nonfunctioning Device
Nonfunctioning
device.
Reseat
device.
Unplug the nonfunctioning device
from the notebook and inspect cables
and plugs for bent or broken pins or
other damage.
Y
Any physical
device detected?
Fix or
replace
broken item.
Possible bad hard
drive. Replace
drive.
Go to
Flowchart 2.9,
No OS Loading.
Clear
CMOS.
N
Reattach device.
Close notebook,
plug in power,
and reboot.
N
Device
boots
properly?
Y
Done
Maintenance and Service Guide
Possible bad NIC.
Replace card. If
integrated NIC,
replace system
board.
Possible bad
diskette drive.
Replace drive.
N
Device
boots
properly?
Y
Done
2–27
272638-001.book Page 28 Thursday, July 25, 2002 4:21 PM
Troubleshooting
Flowchart 2.18 - Nonfunctioning Keyboard
Keyboard
not operating
properly.
Connect notebook
to good external
keyboard.
N
Replace
system
board.
External
device
works?
Y
Reseat internal
keyboard
connector
(if applicable).
N
Replace internal
keyboard or
cable.
OK?
Y
Y
OK?
Done
Done
N
Replace
system
board.
2–28
Maintenance and Service Guide
272638-001.book Page 29 Thursday, July 25, 2002 4:21 PM
Troubleshooting
Flowchart 2.19 - Nonfunctioning Pointing Device
Pointing device
not operating
properly.
Connect notebook
to good external
pointing device.
N
External
device
works?
Replace
system
board.
Y
Reseat internal
pointing device
connector
(if applicable).
N
OK?
Replace internal
pointing device or
cable.
Y
Y
OK?
Done
Done
N
Replace
system
board.
Maintenance and Service Guide
2–29
272638-001.book Page 30 Thursday, July 25, 2002 4:21 PM
Troubleshooting
Flowchart 2.20 - No Network or Modem Connection
No network
or modem
connection.
N
Network
or modem jack
active?
Replace jack or
have jack
activated.
Y
Y
Connect
to nondigital
line.
Digital
line?
N
N
NIC/modem
configured
in OS?
Y
Reload
drivers and
reconfigure.
OK?
Done
N
Y
Disconnect all
power from
the notebook
and open.
Replace
NIC/modem
(if applicable).
Y
Reseat
NIC/modem
(if applicable).
OK?
Done
N
Replace
system
board.
2–30
Maintenance and Service Guide
272638-001.book Page 1 Thursday, July 25, 2002 4:21 PM
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
computer serial number and model number located on the bottom
of the computer (Figure 3-1).
Figure 3-1. Serial Number Location
Maintenance and Service Guide
3–1
272638-001.book Page 2 Thursday, July 25, 2002 4:21 PM
Illustrated Parts Catalog
3.2 Computer System Major Components
Figure 3-2. Computer System Major Components
3–2
Maintenance and Service Guide
272638-001.book Page 3 Thursday, July 25, 2002 4:21 PM
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer System Major Components
Item
Description
1
Displays
For use only with Evo Notebook N1005 models
15.0-inch, TFT, SXGA+
15.0-inch, TFT, XGA
14.1-inch, TFT, XGA
For use only with Presario 900 models
15.0-inch, TFT, SXGA+
15.0-inch, TFT, XGA
14.1-inch, TFT, XGA
Display Inverter Board Kit (not illustrated)
Miscellaneous Plastics/Hardware Kit, includes:
2a
2b
2c
2d
2e
2f
2g
2h
2i
2j
2k
2l
2m
3
Spare Part
Number
291643-001
291642-001
291641-001
286754-001
285521-001
285520-001
293348-001
285541-001
Left hinge cover
Right hinge cover
*Display release assembly
TouchPad bracket
Charger board shield
Optical drive rear alignment rail
Optical drive front alignment rail
PC Card space saver
*Connector cover
*Hard drive bracket
*Mini PCI compartment cover
*Memory expansion compartment cover
*Battery bezel
*Includes two of each part, one with carbon finish for use with
Evo Notebook N1005 models and one with silver finish for use
with Presario 900 models
Not illustrated: Computer feet
LED cover
Maintenance and Service Guide
285536-001
3–3
272638-001.book Page 4 Thursday, July 25, 2002 4:21 PM
Illustrated Parts Catalog
Figure 3-2. Computer System Major Components
3–4
Maintenance and Service Guide
272638-001.book Page 5 Thursday, July 25, 2002 4:21 PM
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer System Major Components (Continued)
Item
Description
4
Keyboards
Arabic
Belgian
Brazilian
Chinese
Czech
Danish
French
French
Canadian
German
Hebrew
Hungarian
International
Italian
Japanese
Spare Part
Number
285530-171
285530-181
285530-201
285530-AA1
285530-221
285530-081
285530-051
285530-121
285530-041
285530-BB1
285530-211
285530-002
285530-061
285530-291
Korean
Latin American
Spanish
Norwegian
Portuguese
Russian
Slovakian
Spanish
Swedish
Swiss
Taiwanese
Thai
Turkish
U.K. English
U.S. English
Miscellaneous Cable Kit, includes:
5a
5b
5c
5d
285530-091
285530-131
285530-251
285530-231
285530-071
285530-101
285530-111
285530-AB1
285530-281
285530-141
285530-031
285530-001
285540-001
Diskette drive cable
TouchButton board-to-TouchPad cable
System board-to-TouchButton board cable
Modem cable
6
Top cover
7
Palm rests
For use only with Evo Notebook N1005 models
For use only with Presario 900 models
8
285530-AD1
285530-161
Diskette drive
Maintenance and Service Guide
285535-001
291645-001
285533-001
285539-001
3–5
272638-001.book Page 6 Thursday, July 25, 2002 4:21 PM
Illustrated Parts Catalog
Figure 3-2. Computer System Major Components
3–6
Maintenance and Service Guide
272638-001.book Page 7 Thursday, July 25, 2002 4:21 PM
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer System Major Components (Continued)
Item
Description
Spare Part
Number
TouchPad components
9a
9b
10
TouchPad
TouchButton board
All TouchPad components are included with the palm rest. Refer to
item 7, “Palm rests,” for more information.
All TouchPad cables are included in the Miscellaneous Cable Kit.
Refer to item 5, “Miscellaneous Cable Kit,” for more information.
The TouchPad bracket is included in the Miscellaneous Plastics/
Hardware Kit. Refer to item 2, “Miscellaneous Plastics/
Hardware Kit,” for more information.
Heat spreaders
For use with AMD Athlon XP processors
For use with AMD Duron processors
11
291594-001
291595-001
Processors
AMD Athlon XP 1800+ 1.53-GHz processor
AMD Athlon XP 1700+ 1.47-GHz processor
AMD Athlon XP 1600+ 1.40-GHz processor
AMD Athlon XP 1500+ 1.30-GHz processor
AMD Athlon XP 1400+ 1.20-GHz processor
AMD Duron 1.30-GHz processor
301644-001
291592-001
291591-001
291590-001
293664-001
291589-001
12
Charger board
285525-001
13
Speaker assembly
285538-001
14
Fan
285543-001
15
System board (does not contain memory)
291588-001
16
Base enclosures (include shields)
For use only with Evo Notebook N1005 models
For use only with Presario 900 models
Maintenance and Service Guide
295718-001
291593-001
3–7
272638-001.book Page 8 Thursday, July 25, 2002 4:21 PM
Illustrated Parts Catalog
Figure 3-2. Computer System Major Components
3–8
Maintenance and Service Guide
272638-001.book Page 9 Thursday, July 25, 2002 4:21 PM
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer System Major Components (Continued)
Item
Description
17
Hard drives
40 GB
30 GB
20 GB
18
Spare Part
Number
273491-001
192406-001
288291-001
Mini PCI communications boards
U.S. modem
International modem
19
Disk cell RTC battery, 3 volt, 36 MAh, Li ion
20
Memory expansion boards
512 MB
256 MB
128 MB
21
Battery pack, 8 cell, 58 Wh, 3.6 Ah, Li ion
22
Optical drive
24X Max CD-ROM drive
16X Max CD-RW drive
8X Max DVD-ROM drive
8X Max DVD-ROM/CD-RW combination drive
Maintenance and Service Guide
248776-001
248777-002
and
285545-001
279769-001
285524-001
285523-001
285522-001
281766-001
285526-001
285528-001
285527-001
285529-001
3–9
272638-001.book Page 10 Thursday, July 25, 2002 4:21 PM
Illustrated Parts Catalog
3.3 Miscellaneous Plastics/Hardware Kit
Figure 3-3. Miscellaneous Plastics/Hardware
Kit Components
3–10
Maintenance and Service Guide
272638-001.book Page 11 Thursday, July 25, 2002 4:21 PM
Illustrated Parts Catalog
Table 3-2
Miscellaneous Plastics/Hardware Kit Components
Spare Part Number 285541-001
Item
Description
Item
Description
1
Left hinge cover
8
PC Card space saver
2
Right hinge cover
9
*Connector cover
3
*Display release assembly
10
*Hard drive bracket
4
TouchPad bracket
11
*Mini PCI compartment cover
5
Charger board shield
12
*Memory expansion
compartment cover
6
Optical drive rear
alignment rail
13
*Battery bezel
7
Optical drive front
alignment rail
14
Computer feet
*Includes two of each part, one with carbon finish for use with Evo Notebook
N1005 models and one with silver finish for use with Presario 900 models
Maintenance and Service Guide
3–11
272638-001.book Page 12 Thursday, July 25, 2002 4:21 PM
Illustrated Parts Catalog
3.4 Miscellaneous Cable Kit
Figure 3-4. Miscellaneous Cable Kit Components
Table 3-3
Miscellaneous Cable Kit Components
Spare Part Number 285540-001
Item
Description
1
Diskette drive cable
2
TouchButton board-to-TouchPad cable
3
System board-to-TouchButton board cable
4
Modem cable
3–12
Maintenance and Service Guide
272638-001.book Page 13 Thursday, July 25, 2002 4:21 PM
Illustrated Parts Catalog
3.5 Mass Storage Devices
Figure 3-5. Mass Storage Devices
l
Table 3-4
Mass Storage Devices
Item
Description
1
Hard drives
40 GB
30 GB
20 GB
2
Diskette drive
3
Optical drives
24X Max CD-ROM drive
16X Max CD-RW drive
8X Max DVD-ROM drive
8X Max DVD-ROM/CD-RW combination drive
Maintenance and Service Guide
Spare Part
Number
273491-001
192406-001
288291-001
285539-001
285526-001
285528-001
285527-001
285529-001
3–13
272638-001.book Page 14 Thursday, July 25, 2002 4:21 PM
Illustrated Parts Catalog
3.6 Miscellaneous
Table 3-5
Spare Parts: Miscellaneous (not illustrated)
Description
Spare Part
Number
Logo Kit
285547-001
Screw Kit, includes the following screws (Refer to Appendix C,
“Screw Listing,” for more information on screw specifications
and usage.)
285542-001
■
Torx T8 Metric 2.5 × 5.0
■
Phillips Metric 3.0 × 3.0
■
Torx T8 Metric 2.5 × 8.0
■
Phillips Metric 2.5 × 4.0
■
Torx T8 Metric 2.5 × 9.0
■
Phillips Metric 2.0 × 4.5
■
Torx T8 Metric 2.5 × 14.0
shoulder screw
AC adapter, 90 W, 3 wire, slim line
286755-001
Power cords, 3 wire
Danish
International
Italian
3–14
170513-081
170513-002
170513-061
Swiss
U.K. English
U.S. English
170513-115
170513-031
170513-001
Maintenance and Service Guide
272638-001.book Page 1 Thursday, July 25, 2002 4:21 PM
4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and safe
removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■
Magnetic screwdriver
■
Phillips P0 screwdriver
■
Torx T8 screwdriver
■
Tool kit (includes connector removal tool, loopback plugs,
and case utility tool)
Maintenance and Service Guide
4–1
272638-001.book Page 2 Thursday, July 25, 2002 4:21 PM
Removal and Replacement Preliminaries
4.2 Service Considerations
The following sections include some of the considerations that
you should keep in mind during disassembly and assembly
procedures.
you remove each subassembly from the computer, place the
✎ As
subassembly (and all accompanying screws) away from the work
area to prevent damage.
Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables tear
easily.
Ä
4–2
CAUTION: When servicing the computer, ensure that cables are
placed in their proper locations during the reassembly process.
Improper cable placement can damage the computer.
Maintenance and Service Guide
272638-001.book Page 3 Thursday, July 25, 2002 4:21 PM
Removal and Replacement Preliminaries
4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the computer, damage to a
removable drive, or loss of information, observe the following
precautions:
■
Before removing or inserting a hard drive, shut down the
computer. If you are unsure whether the computer is off or in
Hibernation, turn the computer on, then shut it down.
■
Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive. Ensure that the optical
drive tray is closed.
■
Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■
Handle drives on surfaces that have at least one inch of
shock-proof foam.
■
Avoid dropping drives from any height onto any surface.
■
After removing a hard drive, CD-ROM drive, or a diskette
drive, place it in a static-proof bag.
■
Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■
Avoid exposing a drive to temperature extremes or to liquids.
■
If a drive must be mailed, place the drive in a bubble-pack
mailer or other suitable form of protective packaging and
label the package “Fragile: Handle With Care.”
Maintenance and Service Guide
4–3
272638-001.book Page 4 Thursday, July 25, 2002 4:21 PM
Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases the discharge contains
enough power to alter device parameters or melt silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge may not
be affected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
4–4
■
To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■
Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■
Keep electrostatic-sensitive parts in their containers until the
parts arrive at static-free workstations.
■
Place items on a grounded surface before removing items
from their containers.
■
Always be properly grounded when touching a sensitive
component or assembly.
Maintenance and Service Guide
272638-001.book Page 5 Thursday, July 25, 2002 4:21 PM
Removal and Replacement Preliminaries
■
Store reusable electrostatic-sensitive parts from assemblies in
protective packaging or nonconductive foam.
■
Use transporters and conveyers made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■
Cover the workstation with approved static-dissipative
material (refer to Table 4-2).
■
Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■
Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
■
When using fixtures that must directly contact dissipative
surfaces, only use fixtures made of static-safe materials.
■
Keep the work area free of nonconductive materials, such as
ordinary plastic assembly aids and Styrofoam.
■
Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■
Avoid contact with pins, leads, or circuitry.
■
Turn off power and input signals before inserting or removing
connectors or test equipment.
Maintenance and Service Guide
4–5
272638-001.book Page 6 Thursday, July 25, 2002 4:21 PM
Removal and Replacement Preliminaries
4.7 Grounding Equipment and Methods
Grounding equipment must include either a wrist strap or a foot
strap at a grounded workstation.
■
When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To
provide proper ground, wear a strap snugly against the skin
at all times. On grounded mats with banana-plug connectors,
connect a wrist strap with alligator clips.
■
When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one-megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes:
4–6
■
Antistatic tape
■
Antistatic smocks, aprons, and sleeve protectors
■
Conductive bins and other assembly or soldering aids
■
Nonconductive foam
■
Conductive tabletop workstations with ground cords of
one-megohm resistance
■
Static-dissipative tables or floor mats with hard ties to
the ground
■
Field service kits
■
Static awareness labels
■
Material-handling packages
Maintenance and Service Guide
272638-001.book Page 7 Thursday, July 25, 2002 4:21 PM
Removal and Replacement Preliminaries
■
Nonconductive plastic bags, tubes, or boxes
■
Metal tote boxes
■
Electrostatic voltage levels and protective materials
Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
✎ A product can be degraded by as little as 700 V.
Table 4-2 lists the shielding protection provided by antistatic bags
and floor mats.
Table 4-2
Static-Shielding Materials
Material
Use
Voltage Protection Level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
Maintenance and Service Guide
4–7
272638-001.book Page 1 Thursday, July 25, 2002 4:21 PM
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are 57 screws, in seven different sizes, that must be
removed and replaced when servicing the computer. Make
special note of each screw size and location during removal and
replacement.
Refer to Appendix C, “Screw Listing,” for detailed information
on screw sizes, locations, and usage.
Maintenance and Service Guide
5–1
272638-001.book Page 2 Thursday, July 25, 2002 4:21 PM
Removal and Replacement Procedures
5.1 Serial Number
Report the computer serial number to Compaq when requesting
information or ordering spare parts. The serial number is located
on the bottom of the computer as indicated in Figure 5-1.
Figure 5-1. Serial Number Location
5–2
Maintenance and Service Guide
272638-001.book Page 3 Thursday, July 25, 2002 4:21 PM
Removal and Replacement Procedures
5.2 Disassembly Sequence Chart
Use the following chart to determine the section number to be
referenced when removing computer components.
Disassembly Sequence Chart
Section
Description
5.3
Preparing the computer for
disassembly
# of Screws Removed
Battery pack
0
Optical drive
2
Hard drive
1 to remove the hard
drive
4 to remove the hard
drive from hard drive
bracket
5.4
Computer feet
0
5.5
Memory expansion board
1
5.6
Mini PCI communications board
1
5.7
Disk cell RTC battery
0
5.8
Connector cover
2
5.9
LED cover
2
5.10
Keyboard
0
5.11
Heat spreader
7
5.12
Processor
0
Maintenance and Service Guide
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Removal and Replacement Procedures
Disassembly Sequence Chart (Continued)
Section
Description
# of Screws Removed
5.13
Display
6
5.14
Palm rest
6
5.15
Diskette drive
3
5.16
TouchPad components
4
5.17
Display release assembly
2
5.18
Charger board
3
5.19
Speaker assembly
0
5.20
Top cover
5
5.21
Fan
0
5.22
System board
7
5.23
Modem cable
1
5.3 Preparing the Computer for
Disassembly
Perform the following steps before disassembling the computer:
1. Turn off the computer.
2. Disconnect the AC adapter and all external devices.
5–4
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Removal and Replacement Procedures
Battery Packs
Spare Part Number Information
8 cell, 58 W hour, 3.6 Ah, Li ion
281766-001
3. Remove the battery pack by following these steps:
a. Turn the computer bottom side up with the left side
facing forward.
b. Slide and hold the battery release latch 1 toward the back
of the computer (Figure 5-2).
c. Use the notch in the battery bay to slide the battery pack
out of the battery bay 2.
d. Remove the battery pack.
Figure 5-2. Releasing the Battery Pack
Reverse the preceding procedures to install the battery pack.
Maintenance and Service Guide
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Removal and Replacement Procedures
4. To remove the battery bezel, slide the bezel straight down
(Figure 5-3).
Figure 5-3. Removing the Battery Bezel
bezels are available with carbon finish for Evo Notebook
✎ Battery
N1005 models and silver finish for Presario 900 models, and are
included in the Miscellaneous Plastics/Hardware Kit, spare part
number 285541-001.
Reverse the preceding procedures to install the battery bezel.
5–6
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Removal and Replacement Procedures
Optical Drives
Spare Part Number Information
24X Max CD-ROM drive
16X Max CD-RW drive
8X Max DVD-ROM drive
8X Max DVD-ROM/CD-RW combination drive
285526-001
285528-001
285527-001
285529-001
5. Remove the optical drive by following these steps:
a. Turn the computer bottom side up with the left side
facing forward.
b. Remove the two TM2.5 × 5.0 screws that secure the
optical drive to the base enclosure (Figure 5-4).
Figure 5-4. Removing the Optical Drive Screws
Maintenance and Service Guide
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Removal and Replacement Procedures
c. Turn the computer top side up with the right side facing
forward.
d. Insert a paper clip or similar thin metal rod into the
manual release hole on the front bezel of the optical
drive 1 (Figure 5-5). Press firmly.
e. Grasp the drive bezel and slide the drive out of the optical
drive bay 2.
Figure 5-5. Removing an Optical Drive
Reverse the preceding procedures to install a optical drive.
5–8
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Removal and Replacement Procedures
Hard Drives
Spare Part Number Information
40 MB
30 MB
20 MB
273491-001
192406-001
288291-001
6. Remove the hard drive by following these steps:
a. Turn the computer bottom side up with the right side
facing forward.
b. Remove the TM2.5 ×8.0 hard drive retention screw 1
(Figure 5-6).
c. Slide the hard drive forward 2 to unseat the hard drive
connector from the system board.
Figure 5-6. Removing the Hard Drive Screw
Maintenance and Service Guide
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Removal and Replacement Procedures
d. Lift the front edge of the hard drive 1 until it rests at an
angle (Figure 5-7).
e. Remove the hard drive from the hard drive bay 2.
Figure 5-7. Removing the Hard Drive
5–10
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Removal and Replacement Procedures
7. Remove the four PM3.0 × 3.0 screws 1 that secure the hard
drive to the hard drive bracket (Figure 5-8).
8. Slide the hard drive out of the hard drive bracket 2.
Figure 5-8. Removing the Hard Drive Bracket
drive brackets are available with carbon finish for
✎ Hard
Evo Notebook N1005 models and silver finish for Presario 900
models, and are included in the Miscellaneous Plastics/Hardware
Kit, spare part number 285541-001.
Reverse the preceding procedures to install the hard drive and
hard drive bracket.
Maintenance and Service Guide
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Removal and Replacement Procedures
5.4 Computer Feet
The computer feet are adhesive-backed rubber pads. The
computer feet are included in the Miscellaneous
Plastics/Hardware Kit, spare part number 285541-001. The
computer feet attach to the base enclosure as illustrated in
Figure 5-9.
Figure 5-9. Replacing the Computer Feet
5.5 Memory Expansion Board
Memory Expansion Boards
Spare Part Number Information
512 MB
256 MB
128 MB
285524-001
285523-001
285222-001
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer bottom side up with the front facing
forward.
5–12
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Removal and Replacement Procedures
3. Remove the PM2.5 × 4.0 screw 1 that secures the memory
expansion compartment cover to the base enclosure
(Figure 5-10).
4. Slide the cover to the right 2.
5. Lift the right edge of the cover and swing it to the left 3.
6. Remove the cover 4.
Figure 5-10. Removing the Memory Expansion
Compartment Cover
expansion compartment covers are available with carbon
✎ Memory
finish for Evo Notebook N1005 models and silver finish for
Presario 900 models, and are included in the Miscellaneous
Plastics/Hardware Kit, spare part number 285541-001.
Maintenance and Service Guide
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Removal and Replacement Procedures
7. Spread the memory expansion slot retaining tabs 1 to release
the memory expansion board. The board tilts up at a
45-degree angle (Figure 5-11).
8. Remove the board by pulling it away from the connector at a
45-degree angle 2.
Figure 5-11. Removing a Memory Expansion Board
Reverse the preceding procedures to install a memory
expansion board.
5.6 Mini PCI Communications Board
Mini PCI Communication Boards
Spare Part Number Information
U.S. modem
International modem
5–14
248776-001
248777-002
and
285545-001
Maintenance and Service Guide
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Removal and Replacement Procedures
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer bottom side up with the rear panel facing
forward.
3. Remove the PM2.5 × 4.0 screw 1 that secures the mini PCI
compartment cover to the base enclosure (Figure 5-12).
4. Slide the cover to the left 2.
5. Lift the left edge of the cover and swing it to the right 3.
6. Remove the cover 4.
Figure 5-12. Removing the Mini PCI Communications
Slot Cover
PCI compartment covers are available with carbon finish for
✎ Mini
Evo Notebook N1005 models and silver finish for Presario 900
models, and are included in the Miscellaneous Plastics/Hardware
Kit, spare part number 285541-001.
Maintenance and Service Guide
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Removal and Replacement Procedures
7. Disconnect the modem cable from the mini PCI
communications board 1 (Figure 5-13).
8. Spread the retaining tabs 2 on each side of the mini PCI
communications board. The board releases and rests at an
angle.
9. Remove the board by pulling it away from the socket at an
angle 3.
Figure 5-13. Removing a Mini PCI Communications Board
Reverse the preceding procedures to install a mini PCI
communications board.
5–16
Maintenance and Service Guide
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Removal and Replacement Procedures
5.7 Disk Cell RTC Battery
Disk Cell RTC Battery
Spare Part Number Information
Disk cell RTC battery
279769-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the mini PCI compartment cover (Section 5.6).
3. Remove the RTC battery from its socket on the system board
(Figure 5-14).
Figure 5-14. Removing the Disk Cell RTC Battery
computer uses a CR1220 lithium disk cell battery. When
✎ The
replacing the RTC battery, insert the battery with the “+” sign
facing up.
Maintenance and Service Guide
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Removal and Replacement Procedures
5.8 Connector Cover
covers are available with carbon finish for Evo
✎ Connector
Notebook N1005 models and silver finish for Presario 900
models, and are included in the Miscellaneous Plastics/Hardware
Kit, spare part number 285541-001.
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer bottom side up with the rear panel facing
forward.
3. Remove the two TM2.5 × 5.0 screws 1 that secure the
connector cover to the base enclosure (Figure 5-15).
4. Open the connector cover 2.
5. Remove the connector cover from the base enclosure 3.
Figure 5-15. Removing the Connector Cover
Reverse the preceding procedures to install the connector cover.
5–18
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Removal and Replacement Procedures
5.9 LED Cover
LED Cover
Spare Part Number Information
LED cover
285536-001
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer bottom side up with the rear panel facing
forward.
3. Remove the two TM2.5 × 8.0 screws that secure the LED
cover to the base enclosure (Figure 5-16).
Figure 5-16. Removing the LED Cover Screws
4. Turn the computer top side up with the front facing forward.
5. Open the computer.
Maintenance and Service Guide
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Removal and Replacement Procedures
6. Press down and hold the F1 and F2 keys.
7. Insert a pointed tool into the notch in the LED cover 1
between the F1 and F2 keys and lift up (Figure 5-17).
8. Press down and hold the Pause and Scroll keys.
9. Insert a pointed tool into the notch in the LED cover 2
between the Pause and Scroll keys and lift up.
10. Remove the LED cover 3.
Figure 5-17. Removing the LED Cover
Reverse the preceding procedures to install the LED cover.
5–20
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Removal and Replacement Procedures
5.10 Keyboard
Keyboards
Spare Part Number Information
For use only with TouchPad notebook models
Arabic
Belgian
Brazilian
Chinese
Czech
Danish
French
French Canadian
German
Hebrew
Hungarian
International
Italian
Japanese
285530-171
285530-181
285530-201
285530-AA1
285530-221
285530-081
285530-051
285530-121
285530-041
285530-BB1
285530-211
285530-002
285530-061
285530-291
Korean
Latin American Spanish
Norwegian
Portuguese
Russian
Slovakian
Spanish
Swedish
Swiss
Taiwanese
Turkish
U.K. English
U.S. English
285530-AD1
285530-161
285530-091
285530-131
285530-251
285530-231
285530-071
285530-101
285530-111
285530-AB1
285530-141
285530-031
285530-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the LED cover (Section 5.9).
Maintenance and Service Guide
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Removal and Replacement Procedures
3. Lift the back edge of the keyboard and swing it forward until
it rests on the palm rest (Figure 5-18).
Figure 5-18. Releasing the Keyboard
5–22
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Removal and Replacement Procedures
4. Release the ZIF connector 1 to which the keyboard cable is
connected and disconnect the keyboard cable 2 from the
system board (Figure 5-19).
Figure 5-19. Disconnecting the Keyboard Cable
5. Remove the keyboard.
Reverse the preceding procedures to install the keyboard.
Maintenance and Service Guide
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Removal and Replacement Procedures
5.11 Heat Spreader
Heat Spreaders
Spare Part Number Information
For use with AMD Athlon XP processors
For use with AMD Duron processors
291594-001
291595-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the LED cover (Section 5.9).
3. Remove the keyboard (Section 5.10).
5–24
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Removal and Replacement Procedures
4. Remove the following screws:
❏
One TM2.5 × 5.0 screw 1 next to the fan (Figure 5-20)
❏
Four spring-loaded TM2.5 × 14.0 shoulder screws 2
four spring-loaded shoulder screws should be removed and
✎ The
installed in the “1,” “2,” “3,” “4” sequence stamped on the heat
spreader adjacent to each screwhole.
❏
One TM2.5 × 8.0 screw 3 next to the keyboard and
TouchPad ZIF connectors
Figure 5-20. Removing the Heat Spreader Screws
Maintenance and Service Guide
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Removal and Replacement Procedures
5. Remove the TM2.5 × 5.0 screw 1 that secures the display
video cable ground loop (Figure 5-21).
6. Remove the display video cable 2 from the routing channel
in the heat spreader.
Figure 5-21. Removing the Display Video Cable
Ground Cable
5–26
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Removal and Replacement Procedures
7. Lift the right side of the heat spreader until it rests at
an angle 1 (Figure 5-22).
8. Slide the heat spreader to the right at an angle 2.
Figure 5-22. Removing the Heat Spreader
Maintenance and Service Guide
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Removal and Replacement Procedures
9. Disconnect the fan cable from the system board
(Figure 5-23).
Figure 5-23. Disconnecting the Fan Cable
10. Remove the heat spreaker from the base enclosure.
Reverse the preceding procedures to install the heat spreader.
5–28
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Removal and Replacement Procedures
5.12 Processor
Processors
Spare Part Number Information
AMD Athlon XP 1800+ 1.53-GHz processor
AMD Athlon XP 1700+ 1.47-GHz processor
AMD Athlon XP 1600+ 1.40-GHz processor
AMD Athlon XP 1500+ 1.30-GHz processor
AMD Athlon XP 1400+ 1.20-GHz processor
AMD Duron 1.30-GHz processor
301644-001
291592-001
291591-001
291590-001
293664-001
291589-001
1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
a. LED cover (Section 5.9)
b. Keyboard (Section 5.10)
c. Heat spreader (Section 5.11)
Maintenance and Service Guide
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Removal and Replacement Procedures
2. Slide the front end of the processor release bar 1 to the right
until it clears the clip on the processor bracket (Figure 5-24).
3. Swing the processor release bar up and back 2 until it rests in
an upright position.
4. Lift the processor straight up 3 and remove it from the
processor socket.
installing the processor, make sure the gold triangle 4 is in
✎ When
the right rear corner.
Figure 5-24. Removing the Processor
Reverse the preceding procedures to install the processor.
5–30
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Removal and Replacement Procedures
5.13 Display
Displays
Spare Part Number Information
For use only with Evo Notebook N1005 models
15.0-inch, TFT, SXGA+
15.0-inch, TFT, XGA
14.1-inch, TFT, XGA
For use only with Presario 900 models
15.0-inch, TFT, SXGA+
15.0-inch, TFT, XGA
14.1-inch, TFT, XGA
Display Inverter Board Kit (not illustrated)
291643-001
291642-001
291641-001
286754-001
285521-001
285520-001
293348-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the LED cover (Section 5.9).
3. Remove the keyboard (Section 5.10).
Maintenance and Service Guide
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Removal and Replacement Procedures
4. Remove the TM2.5 × 5.0 screw 1 that secures the display
inverter cable ground loop to the heat spreader (Figure 5-25).
5. Disconnect the display inverter cable 2 from the system
board.
6. Remove the TM2.5 × 5.0 screw 3 that secures the display
video cable ground loop to the heat spreader.
7. Disconnect the display video cable 4 from the system board.
8. Remove the display video cable from the routing channels in
the heat spreader and the top cover 5.
Figure 5-25. Removing the Display Screws and
Disconnecting the Display Cables
5–32
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Removal and Replacement Procedures
Ä
CAUTION: Make sure the display is supported when removing the
following screws. The display is secured to the computer only by
these screws and will fall if not supported during screw removal.
9. Remove the four TM2.5 × 9.0 screws 1 that secure the
display to the base enclosure (Figure 5-26).
10. Remove the display from the base enclosure 2.
Figure 5-26. Removing the Display
Maintenance and Service Guide
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Removal and Replacement Procedures
11. If necessary, remove the display hinge covers by pressing up
on the bottom of the covers from behind the display assembly
(Figure 5-27). Note that the hinge covers are not
interchangeable.
Figure 5-27. Removing the Display Hinge Covers
display hinge covers are included in the Miscellaneous
✎ The
Plastics/Hardware Kit, spare part number 285541-001.
5–34
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Removal and Replacement Procedures
When installing the display, install the screws in the “1,” “2,” “3,”
“4” sequence shown in the Figure 5-28.
Figure 5-28. Installing the Display Screws
Maintenance and Service Guide
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Removal and Replacement Procedures
5.14 Palm Rest
Palm Rests
Spare Part Number Information
Palm rests
For use only with Evo Notebook N1005 models
For use only with Presario 900 models
291645-001
285533-001
replacing the palm rest, ensure that the following
✎ When
components are removed from the old palm rest and installed on
the new palm rest:
■ Diskette drive (Section 5.15)
■ TouchPad components (Section 5.16)
■ Display release assembly (Section 5.17)
1. Prepare the computer for disassembly (Section 5.3).
2. Close the computer.
3. Turn the computer bottom side up with the front facing
forward.
5–36
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Removal and Replacement Procedures
4. Remove the five TM2.5 × 8.0 screws 1 that secure the palm
rest to the base enclosure (Figure 5-29).
5. Remove the TM2.5 × 5.0 screw 2 that secures the palm rest
to the base enclosure in the battery bay.
Figure 5-29. Removing the Palm Rest Screws
6. Turn the computer top side up with the front facing forward.
7. Open the computer.
Maintenance and Service Guide
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Removal and Replacement Procedures
8. Lift the front edge of the palm rest and swing it up and
back 1 until it rests on the top cover (Figure 5-30).
9. Release the ZIF connector to which the diskette drive cable is
attached 2 and disconnect the diskette drive cable 3 from the
system board.
10. Release the ZIF connector to which the system boardto-TouchButton board cable is attached 4 and disconnect the
cable 5 from the TouchButton board.
Figure 5-30. Removing the Palm Rest
11. Remove the palm rest from the base enclosure.
Reverse the preceding procedures to install the palm rest.
5–38
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Removal and Replacement Procedures
5.15 Diskette Drive
Diskette Drives
Spare Part Number Information
Diskette drive
285539-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the palm rest (Section 5.14).
3. Turn the palm rest bottom side up with the speaker grilles
facing away from you.
4. Remove the three TM2.5 × 5.0 screws 1 that secure the
diskette drive to the palm rest (Figure 5-31).
5. Remove the diskette drive 2 from the palm rest.
Figure 5-31. Removing the Diskette Drive
Maintenance and Service Guide
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Removal and Replacement Procedures
6. Release the ZIF connector 1 to which the diskette drive cable
is connected and disconnect the diskette drive cable 2 from
the drive (Figure 5-32).
7. Remove the diskette drive cable.
Figure 5-32. Removing the Diskette Drive Cable
Reverse the preceding procedures to install the diskette drive.
5–40
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Removal and Replacement Procedures
5.16 TouchPad Components
TouchPad Components
Spare Part Number Information
The TouchPad components consist of the TouchPad, TouchPad bracket,
TouchButton board, system board-to-TouchButton board cable, and
TouchButton board-to-TouchPad cable. These components are included with
the palm rest.
The system board-to-TouchButton board cable and TouchButton
board-to-TouchPad cable are also included in the Miscellaneous Cable Kit,
spare part number 285540-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the palm rest (Section 5.14).
3. Remove the diskette drive (Section 5.15).
4. Turn the palm rest bottom side up with the speaker grilles
facing away from you.
Maintenance and Service Guide
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Removal and Replacement Procedures
5. Disconnect both ends of the TouchPad-to-TouchButton board
cable 1 from the low insertion force (LIF) connectors on the
TouchPad 2 and TouchButton board 3 (Figure 5-33).
6. Remove the TouchPad-to-TouchButton board cable.
Figure 5-33. Removing the TouchPad-to-TouchButton
Board Cable
5–42
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Removal and Replacement Procedures
7. Remove the four TM2.5 × 5.0 screws 1 that secure the
TouchPad, TouchButton board, and TouchPad bracket to the
palm rest (Figure 5-34).
8. Remove the TouchPad bracket 2, TouchButton board 3, and
TouchPad 4 from the palm rest.
Figure 5-34. Removing the TouchPad Components
5.17 Display Release Assembly
release assemblies are available with carbon finish for
✎ Display
Evo Notebook N1005 models and silver finish for Presario 900
models, and are included in the Miscellaneous Plastics/Hardware
Kit, spare part number 285541-001.
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the palm rest (Section 5.14).
3. Turn the palm rest bottom side up with the speaker grilles
facing forward.
Maintenance and Service Guide
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Removal and Replacement Procedures
4. Remove the two TM2.5 × 5.0 screws 1 that secure the
display release assembly to the palm rest (Figure 5-35).
5. Remove the assembly 2 from the palm rest.
Figure 5-35. Removing the Display Release Assembly
Reverse the preceding procedures to install the display release
assembly.
5.18 Charger Board
Charger Board
Spare Part Number Information
Charger board
The charger board shield is included in the Miscellaneous
Plastics/Hardware Kit, spare part number 285541-001.
285525-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the palm rest (Section 5.14).
5–44
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Removal and Replacement Procedures
3. Remove the three TM2.5 × 5.0 screws 1 that secure the
charger board to the base enclosure (Figure 5-36).
4. Lift the front edge of the charger board shield 2 until it clears
the base enclosure, then slide the shield forward to remove it.
5. Lift up on the back edge of the charger board 3 to disconnect
it from the system board.
6. Remove the charger board from the base enclosure.
Figure 5-36. Removing the Charger Board
Reverse the preceding procedures to install the charger board.
Maintenance and Service Guide
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Removal and Replacement Procedures
5.19 Speaker Assembly
Speaker Assembly
Spare Part Number Information
Speaker assembly
285538-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the palm rest (Section 5.14).
3. Remove the charger board (Section 5.18).
5–46
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Removal and Replacement Procedures
4. Disconnect the speaker cable 1 from the system board
(Figure 5-37).
5. Swing the battery bay support bracket 2 to the right until it
clears the right edge of the speaker assembly.
6. Lift the front edge of the speaker assembly until it rests at an
angle 3.
7. Slide the speaker assembly forward and remove it 4 from the
base enclosure.
Figure 5-37. Removing the Speaker Assembly
Reverse the preceding procedures to install the speaker assembly.
Maintenance and Service Guide
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Removal and Replacement Procedures
5.20 Top Cover
Top Cover
Spare Part Number Information
Top cover
285535-001
1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
a. LED cover (Section 5.9)
b. Keyboard (Section 5.10)
c. Heat spreader (Section 5.11)
d. Display (Section 5.13)
e. Palm rest (Section 5.14)
2. Turn the base enclosure bottom side up with the rear panel
facing forward.
5–48
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Removal and Replacement Procedures
3. Remove the two TM2.5 × 8.0 screws that secure the top cover
to the base enclosure (Figure 5-38).
Figure 5-38. Removing the Top Cover Screws
4. Turn the base enclosure top side up with the front facing
forward.
Maintenance and Service Guide
5–49
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Removal and Replacement Procedures
5. Remove the three TM2.5 × 5.0 screws 1 that secure the top
cover to the base enclosure (Figure 5-39).
6. Remove the top cover from the base enclosure 2.
Figure 5-39. Removing the Top Cover
5–50
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Removal and Replacement Procedures
the top cover is removed, the system board-to-TouchButton
✎ After
board cable can be removed. The system board-to-TouchButton
board cable is included in the Miscellaneous Cable Kit, spare part
number 285540-001.
7. Release the ZIF connector 1 to which the system
board-to-TouchButton board cable is attached and disconnect
the cable 2 from the system board (Figure 5-40).
Figure 5-40. Removing the System Board-to-TouchButton
Board Cable
Reverse the preceding procedures to install the top cover.
Maintenance and Service Guide
5–51
272638-001.book Page 52 Thursday, July 25, 2002 4:21 PM
Removal and Replacement Procedures
5.21 Fan
Fan
Spare Part Number Information
Fan
285543-001
1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
a. LED cover (Section 5.9)
b. Keyboard (Section 5.10)
c. Heat spreader (Section 5.11)
d. Display (Section 5.13)
e. Palm rest (Section 5.14)
f.
5–52
Top cover (Section 5.20)
Maintenance and Service Guide
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Removal and Replacement Procedures
2. Disconnect the fan cable 1 from the system board
(Figure 5-41).
3. Remove the fan 2 from the base enclosure.
Figure 5-41. Removing the Fan
Reverse the preceding procedures to install the fan.
Maintenance and Service Guide
5–53
272638-001.book Page 54 Thursday, July 25, 2002 4:21 PM
Removal and Replacement Procedures
5.22 System Board
System Board
Spare Part Number Information
System board (does not contain memory)
291588-001
replacing the system board, ensure that the following
✎ When
components are removed from the old system board and installed
on the new system board:
■ Memory expansion boards (Section 5.5)
■ Mini PCI communications board (Section 5.6)
■ Disk cell RTC battery (Section 5.7)
■ Processor (Section 5.12)
■ Modem cable (Section 5.23)
1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
a. LED cover (Section 5.9)
b. Keyboard (Section 5.10)
c. Heat spreader (Section 5.11)
d. Display (Section 5.13)
e. Palm rest (Section 5.14)
f.
Charger board and shield (Section 5.18)
g. Speaker assembly (Section 5.19)
h. Top cover and TouchPad cable (Section 5.20)
i.
5–54
Fan (Section 5.21)
Maintenance and Service Guide
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Removal and Replacement Procedures
2. Remove the two TM2.5 × 5.0 screws 1 that secure the optical
drive rear alignment rail to the base enclosure (Figure 5-42).
3. Remove the two TM2.5 × 5.0 screws 2 that secure the optical
drive rear alignment rail to the base enclosure.
4. Remove the rear alignment rail 3 from the base enclosure.
5. Remove the rear alignment rail 4 from the base enclosure.
Figure 5-42. Removing the Optical Drive Alignment Rails
optical drive alignment rails are included in the
✎ The
Miscellaneous Plastics/Hardware Kit, spare part number
285541-001.
Maintenance and Service Guide
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272638-001.book Page 56 Thursday, July 25, 2002 4:21 PM
Removal and Replacement Procedures
6. Remove the following screws:
❏
TM2.5 × 5.0 screw 1 next to the PC Card assembly
(Figure 5-43)
❏
TM2.5 × 5.0 screw 2 next to the RJ-11 and
RJ-45 connectors
❏
TM2.5 × 5.0 screw 3 next to the audio connectors
Figure 5-43. Removing the System Board Screws
5–56
Maintenance and Service Guide
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Removal and Replacement Procedures
7. Lift the front edge of the system board until it rests at an
angle 1 (Figure 5-44).
8. Slide the system board forward 2 and remove it from the
base enclosure.
Figure 5-44. Removing the System Board
Reverse the preceding procedures to install the system board.
Maintenance and Service Guide
5–57
272638-001.book Page 58 Thursday, July 25, 2002 4:21 PM
Removal and Replacement Procedures
5.23 Modem Cable
modem cable is included in the Miscellaneous Cable Kit,
✎ The
spare part number 285540-001.
1. Prepare the computer for disassembly (Section 5.3) and
remove the following components:
a. LED cover (Section 5.9)
b. Keyboard (Section 5.10)
c. Heat spreader (Section 5.11)
d. Display (Section 5.13)
e. Palm rest (Section 5.14)
f.
Top cover (Section 5.20)
g. Fan (Section 5.21)
h. System board (Section 5.22)
5–58
Maintenance and Service Guide
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Removal and Replacement Procedures
2. Turn the system board bottom side up with the rear panel
facing forward.
3. Remove the PM2.0 × 4.5 screw 1 that secures the modem
ground cable to the system board (Figure 5-45).
4. Disconnect the modem cable 2 from the system board.
5. Remove the cable from the clips 3 on the system board.
Figure 5-45. Removing the Modem Cable
Reverse the preceding procedures to install the modem cable.
Maintenance and Service Guide
5–59
272638-001.book Page 1 Thursday, July 25, 2002 4:21 PM
6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Notebook
Dimensions
Height
Width
Depth
3.94 cm
32.74 cm
26.75 cm
1.55 in
12.89 in
10.53 in
Weight (varies by notebook configuration)
with 15.1-inch display
with 14.1-inch display
3.22 kg
3.09 kg
7.09 lb
6.82 lb
Stand-alone power requirements
Nominal operating
voltage
Average operating
power
Peak operating power
Power in Suspend
mode
Power in Hibernation
mode
14.4 V (8 cell)
29.7 W desktop
80 W on AC, 55 W on DC
< 1000 mW
< 100 mW
Temperature
Operating
Nonoperating
10° to 35° C
-10° to 60° C
Maintenance and Service Guide
50° to 95° F
14° to 140° F
6–1
272638-001.book Page 2 Thursday, July 25, 2002 4:21 PM
Specifications
Table 6-1
Notebook (Continued)
Relative humidity (noncondensing)
Operating
Nonoperating
10% to 90%
5% to 90%, 38.7° C (101.6° F) maximum wet bulb
temperature
Altitude (unpressurized)
Operating
Nonoperating
0 to 3,048 m
0 to 9,144 m
0 to 10,000 ft
0 to 30,000 ft
Shock
Operating
Nonoperating
10 G, 11 ms, half-sine
60 G, 11 ms, half-sine
Vibration
Operating
Nonoperating
0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/min
sweep rate
1.0 G zero-to-peak, 10 to 500 Hz, 0.5 oct/min
sweep rate
product safety standards specify thermal limits for
✎ Applicable
plastic surfaces. The computer operates well within this range of
temperatures.
6–2
Maintenance and Service Guide
272638-001.book Page 3 Thursday, July 25, 2002 4:21 PM
Specifications
Table 6-2
15.0-inch XGA, TFT Display
Dimensions
Height
Width
Diagonal
22.86 cm
29.97 cm
38.10 cm
Number of colors
Up to 16.8 million
Contrast ratio
150:1
Brightness
120+ nit typical
9.00 in
11.80 in
15.00 in
Pixel resolution
Pitch
Format
Configuration
0.297 × 0.297 mm
1024 × 768
RGB stripe
Backlight
Edge lit
Character display
80 × 25
Total power
consumption
5.00 W
Maintenance and Service Guide
6–3
272638-001.book Page 4 Thursday, July 25, 2002 4:21 PM
Specifications
Table 6-3
14.1-inch XGA, TFT Display
Dimensions
Height
Width
Diagonal
28.50 mm
21.49 mm
35.81 mm
Number of colors
Up to 16.8 million
Contrast ratio
150:1
Brightness
120 nits typical
11.22 in
8.46 in
14.1 in
Pixel resolution
Pitch
Format
Configuration
0.264 × 0.264 mm
1024 × 768
RGB stripe
Backlight
Edge lit
Character display
80 × 25
Total power
consumption
4.2 W
6–4
Maintenance and Service Guide
272638-001.book Page 5 Thursday, July 25, 2002 4:21 PM
Specifications
Table 6-4
Hard Drives
40 GB
30 GB
20 GB
User capacity per
drive1
40.0 GB
30.0 GB
20.0 GB
Drive height
9.5 mm
9.5 mm
9.5 mm
Drive width
70 mm
70 mm
70 mm
Interface type
ATA-5
ATA-5
ATA-5
Seek times (typical read, including setting)
Single track
Average
Full stroke
Logical blocks3
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
78,140,160
58,605,120
39,070,080
16,683
16
63
16,683
16
63
Logical configuration
Cylinders
Heads
Sectors per track
16,683
16
63
11
GB = 1,073,741,824 bytes.
drive specifications may differ slightly.
Certain restrictions and exclusions apply. Consult the Compaq Customer
Support Center for details.
3 Actual
Maintenance and Service Guide
6–5
272638-001.book Page 6 Thursday, July 25, 2002 4:21 PM
Specifications
Table 6-4
Hard Drives (Continued)
40 GB
30 GB
20 GB
22,784
4
293 to 560
25,800
2
398 to 731
22,784
4
293 to 560
512
512
512
2 MB
512 KB
512 KB
4200 rpm
4200 rpm
4200 rpm
66.6
100
66.6
109 to 203
155 to 256
109 to 203
Physical configuration
Cylinders3
Heads
Sectors per
track3
Bytes per sector
Buffer
size3
Disk rotational
speed
Transfer rate
Interface max
(MB/s)2
Media (Mb/s)3
2
System capability may differ.
drive specifications may differ slightly.
Certain restrictions and exclusions apply. Consult the Compaq Customer
Support Center for details.
3 Actual
6–6
Maintenance and Service Guide
272638-001.book Page 7 Thursday, July 25, 2002 4:21 PM
Specifications
Table 6-5
Diskette Drive
Diskette size
3.5 in
Activity indicator
On system
Height
12.7 mm (0.5 in)
Bytes per sector
512
Sectors per track
High density
Low density
18 (1.44 MB)
9
Tracks per side
High density
Low density
80
80
Read/write heads
2
Average seek times
Track-to-track (high/low)
Average (high/low)
Settling time
Latency average
Maintenance and Service Guide
3 to 6 ms
95 to 174 ms
15 ms
100 ms
6–7
272638-001.book Page 8 Thursday, July 25, 2002 4:21 PM
Specifications
Table 6-6
DVD-ROM Drive
Applicable disk
DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
Center hole diameter
1.5 cm
Disk diameter
12 cm, 8 cm
Disk thickness
1.2 mm
Track pitch
.74 µm
.59 in
.047 in
Access time (typical reads, including setting)
Random (DVD media)
Full stroke (DVD media)
Random (CD media)
Full stroke (CD media)
< 125 ms
< 225 ms
< 100 ms
< 175 ms
Audio output level
Line-out, 0.7 to 0.9 Vrms
Cache buffer
512 KB
Data transfer rate (typical, including setting)
Max 24X CD
Max 8X DVD
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1352 KB/s at 1X
DVD rate)
Startup time
< 12 seconds (typical)
Stop time
< 3 seconds
6–8
Maintenance and Service Guide
272638-001.book Page 9 Thursday, July 25, 2002 4:21 PM
Specifications
Table 6-7
DVD-RW Drive
Applicable disk
DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
Center hole diameter
1.5 cm
Disk diameter
12 cm, 8 cm
Disk thickness
1.2 mm
Track pitch
1.60 µm
.59 in
.047 in
Access time
Random
Full stroke
< 120 ms
< 175 ms
Audio output level
Line-out, 0.7 to 0.9 Vrms
Cache buffer
2 MB
Data transfer rate
CD-R (8X)
CD-RW (8X)
CD-ROM (24X)
DVD (8X)
Normal PIO Mode 4 (single burst)
1200 KB/s (150 KB/s at 1X CD rate)
1200 KB/s (150 KB/s at 1X CD rate)
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1352 KB/s at 1X
DVD rate)
16.6 MB/s
Startup time
Single
Multi-session
Stop time
Maintenance and Service Guide
< 7 seconds (typical)
< 30 seconds (typical)
< 3 seconds
6–9
272638-001.book Page 10 Thursday, July 25, 2002 4:21 PM
Specifications
Table 6-8
CD-ROM Drive
Applicable disk
CD-ROM (Mode 1, 2, and 3)
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Extra
Video CD
CD-WO (fixed packets only)
CD-Bridge
Center hole diameter
1.5 cm
Disk diameter
12 cm, 8 cm
Disk thickness
1.2 mm
Track pitch
1.6 µm
.59 in
.047 in
Access time
Random
Full stroke
Cache buffer
< 150 ms
< 300 ms
128 KB
Data transfer rate
Sustained, 16X
Variable
Normal PIO Mode 4 (single burst)
150 KB/s at 1X
1500 to 3600 KB/s (10X to 24X)
16.66 KB/s
Startup time
< 8 seconds
Stop time
< 4 seconds
6–10
Maintenance and Service Guide
272638-001.book Page 11 Thursday, July 25, 2002 4:21 PM
Specifications
Table 6-9
CD-RW Drive
Center hole diameter
1.5 cm
Disk diameter
12 cm, 8 cm
Disk thickness
1.2 mm
Track pitch
.74 µm
.59 in
.047 in
Access time
Random
Full stroke
< 150 ms
< 225 ms
Audio output level
Line-out, 0.7 Vrms
Cache buffer
128 KB
Data transfer rate
Sustained, 16X
Sustained, 4X CD-RW
Normal PIO Mode 4 (single burst)
150 KB/s
5,520 KB/s
16.6 MB/s
Startup time
< 15 seconds
Stop time
< 6 seconds
Maintenance and Service Guide
6–11
272638-001.book Page 12 Thursday, July 25, 2002 4:21 PM
Specifications
Table 6-10
External AC Adapter
Weight
.85 lb
.39 kg
Power supply
Operating watts
Operating voltage
Operating current
Operating frequency range
90 W
110 to 240 VAC RMS
1.5 A RMS
50 to 60 Hz AC
Table 6-11
8-cell, Li ion Battery Pack
Dimensions
Length
Width
Depth
Weight
12.57 cm
8.79 cm
2.03 cm
.44 kg
4.95 in
3.46 in
0.80 in
0.96 lb
Energy
Voltage
Amp-hour capacity
Watt-hour capacity
14.8 V
minimum 3.7 Ah, typical 3.9 Ah
minimum 53.2 Ah, typical 56.1 Ah
Temperature
Operating
Nonoperating
6–12
0 to 42° C
0 to 60° C
32 to 108° F
32 to 140° F
Maintenance and Service Guide
272638-001.book Page 13 Thursday, July 25, 2002 4:21 PM
Specifications
Table 6-12
System DMA
Hardware DMA
System Function
DMA0
Available for audio
DMA1
Entertainment audio
(default; alternate = DMA0, DMA3, none)
DMA2
Diskette drive
DMA3
ECP parallel port LPT1
(default; alternate = DMA0, none)
DMA4
DMA controller cascading (not available)
DMA5
Available for PC Card
DMA6
Not assigned
DMA7
Not assigned
✎ PC Card controller can use DMA 1, 2, or 5.
Maintenance and Service Guide
6–13
272638-001.book Page 14 Thursday, July 25, 2002 4:21 PM
Specifications
Table 6-13
System Interrupts
Hardware IRQ
System Function
IRQ0
System timer
IRQ1
Keyboard controller
IRQ2
Cascaded
IRQ3
COM2
IRQ4
COM1
IRQ5
Audio (default)*
IRQ6
Diskette drive
IRQ7
Parallel port
IRQ8
Real time clock (RTC)
IRQ9
Infrared
IRQ10
System use
IRQ11
System use
IRQ12
Internal point stick or external mouse
IRQ13
Coprocessor (not available to any peripheral)
IRQ14
IDE interface (hard drive and optical drive)
IRQ15
System use
Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11,
✎ PC
or IRQ15. Either the infrared or the serial port may assert IRQ3 or
IRQ4.
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.
6–14
Maintenance and Service Guide
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Specifications
Table 6-14
System I/O Addresses
I/O Address (hex)
System Function (shipping configuration)
000 - 00F
DMA controller no. 1
010 - 01F
Unused
020 - 021
Interrupt controller no. 1
022 - 024
Opti chipset configuration registers
025 - 03F
Unused
02E - 02F
87334 “Super IO” configuration for CPU
040 - 05F
Counter/timer registers
044 - 05F
Unused
060
Keyboard controller
061
Port B
062 - 063
Unused
064
Keyboard controller
065 - 06F
Unused
070 - 071
NMI enable/real time clock
072 - 07F
Unused
080 - 08F
DMA page registers
090 - 091
Unused
092
Port A
093 - 09F
Unused
0A0 - 0A1
Interrupt controller no. 2
Maintenance and Service Guide
6–15
272638-001.book Page 16 Thursday, July 25, 2002 4:21 PM
Specifications
Table 6-14
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
0A2 - 0BF
Unused
0C0 - 0DF
DMA controller no. 2
0E0 - 0EF
Unused
0F0 - 0F1
Coprocessor busy clear/reset
0F2 - 0FF
Unused
100 - 16F
Unused
170 - 177
Secondary fixed disk controller
178 - 1EF
Unused
1F0 - 1F7
Primary fixed disk controller
1F8 - 200
Unused
201
Joystick (decoded in ESS1688)
202 - 21F
Unused
220 - 22F
Entertainment audio
230 - 26D
Unused
26E - 26
Unused
278 - 27F
Unused
280 - 2AB
Unused
2A0 - 2A7
Unused
2A8 - 2E7
Unused
2E8 - 2EF
Reserved serial port
6–16
Maintenance and Service Guide
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Specifications
Table 6-14
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
2F0 - 2F7
Unused
2F8 - 2FF
Infrared port
300 - 31F
Unused
320 - 36F
Unused
370 - 377
Secondary diskette drive controller
378 - 37F
Parallel port (LPT1/default)
380 - 387
Unused
388 - 38B
FM synthesizer - OPL3
38C - 3AF
Unused
3B0 - 3BB
VGA
3BC - 3BF
Reserved (parallel port/no EPP support)
3C0 - 3DF
VGA
3E0 - 3E1
PC Card controller in CPU
3E2 - 3E3
Unused
3E8 - 3EF
Internal modem
3F0 - 3F7
“A” diskette controller
3F8 - 3FF
Serial port (COM1/default)
CF8 - CFB
PCI configuration index register (PCIDIVO-1)
CFC - CFF
PCI configuration data register (PCIDIVO-1)
Maintenance and Service Guide
6–17
272638-001.book Page 18 Thursday, July 25, 2002 4:21 PM
Specifications
Table 6-15
System Memory Map
Size
Memory Address
System Function
640 KB
00000000 - 0009FFFF
Base memory
128 KB
000A0000 - 000BFFFF
Video memory
48 KB
000C0000 - 000CBFFF
Video BIOS
160 KB
000C8000 - 000E7FFF
Unused
64 KB
000E8000 - 000FFFFF
System BIOS
15 MB
00100000 - 00FFFFFF
Extended memory
58 MB
01000000 - 047FFFFF
Super extended memory
58 MB
04800000 - 07FFFFFF
Unused
2 MB
08000000 - 080FFFFF
Video memory (direct access)
4 GB
08200000 - FFFEFFFF
Unused
64 KB
FFFF0000 - FFFFFFFF
System BIOS
6–18
Maintenance and Service Guide
272638-001.book Page 1 Thursday, July 25, 2002 4:21 PM
A
Connector Pin Assignments
Table A-1
RJ-45 Network Interface
1 3 5 7
2 4 6 8
Pin
Signal
Pin
Signal
1
Transmit +
5
Unused
2
Transmit -
6
Receive -
3
Receive +
7
Unused
4
Unused
8
Unused
Maintenance and Service Guide
A–1
272638-001.book Page 2 Thursday, July 25, 2002 4:21 PM
Connector Pin Assignments
Table A-2
RJ-11 Modem
Pin
Signal
Pin
Signal
1
Unused
4
Unused
2
Tip
5
Unused
3
Ring
6
Unused
Table A-3
Universal Serial Bus
Pin
Signal
Pin
Signal
1
+5 VDC
3
Data +
2
Data -
4
Ground
A–2
Maintenance and Service Guide
272638-001.book Page 3 Thursday, July 25, 2002 4:21 PM
Connector Pin Assignments
Table A-4
S-Video
Pin
Signal
Pin
Signal
1
Ground (Y)
3
Y-Luminance (Intensity)
2
Ground (C)
4
C-Chrominance (Color)
Table A-5
External Keyboard/Mouse
Pin
Signal
Pin
Signal
1
Keyboard/mouse DATA
4
+5 VDC
2
Keyboard/mouse DATA
5
Keyboard/mouse CLK
3
Ground
6
Keyboard/mouse CLK
Maintenance and Service Guide
A–3
272638-001.book Page 4 Thursday, July 25, 2002 4:21 PM
Connector Pin Assignments
Table A-6
Parallel
25
14
1
13
Pin
Signal
Pin
Signal
1
Strobe*
10
Acknowledge*
2
Data bit 0
11
Busy
3
Data bit 1
12
Paper out
4
Data bit 2
13
Select
5
Data bit 3
14
Auto line feed*
6
Data bit 4
15
Error*
7
Data bit 5
16
Initialize printer*
8
Data bit 6
17
Select in*
9
Data bit 7
18-25
Signal ground
*Signal is active low.
A–4
Maintenance and Service Guide
272638-001.book Page 5 Thursday, July 25, 2002 4:21 PM
Connector Pin Assignments
Table A-7
External Monitor
11
15
6
10
1
5
Pin
Signal
Pin
Signal
1
Red analog
9
+5 VDC
2
Green analog
10
Ground
3
Blue analog
11
Monitor detect
4
Not connected
12
DDC 2B data
5
Ground
13
Horizontal sync
6
Ground analog
14
Vertical sync
7
Ground analog
15
DDC 2B clock
8
Ground analog
Maintenance and Service Guide
A–5
272638-001.book Page 6 Thursday, July 25, 2002 4:21 PM
Connector Pin Assignments
Table A-8
Stereo Speaker/Headphone
1
2
Pin
Signal
Pin
Signal
1
Audio out
2
Ground
Table A-9
Microphone
1
2
Pin
Signal
Pin
Signal
1
Audio in
2
Ground
A–6
Maintenance and Service Guide
272638-001.book Page 1 Thursday, July 25, 2002 4:21 PM
B
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the notebook permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set received with the computer meets the
requirements for use in the country where the equipment is
purchased.
Power cord sets for use in other countries must meet the
requirements of the country where the computer is used. For
more information on power cord set requirements, contact a
Compaq authorized reseller or service provider.
General Requirements
The requirements listed below are applicable to all countries:
■
The length of the power cord set must be at least 1.5 m
(5.00 feet) and no more than 2.0 m (6.50 feet).
■
All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the country
where the power cord set will be used.
■
The power cord set must have a minimum current capacity of
10 amperes and a nominal voltage rating of 125 or 250 volts
AC, as required by each country’s power system.
■
The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector, for mating with the appliance inlet on the back of
the computer.
Maintenance and Service Guide
B–1
272638-001.book Page 2 Thursday, July 25, 2002 4:21 PM
Power Cord Set Requirements
Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country
Accredited Agency
Applicable Note Number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
The Netherlands
KEMA
1
Norway
NEMKO
1
Sweden
SEMKO
1
Switzerland
SEV
1
B–2
Maintenance and Service Guide
272638-001.book Page 3 Thursday, July 25, 2002 4:21 PM
Power Cord Set Requirements
3-Conductor Power Cord Set Requirements (Continued)
Country
Accredited Agency
Applicable Note Number
United Kingdom
BSI
1
United States
UL
2
Notes
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm2
conductor size. The power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation in
the country where they will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a NEMA
5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and
registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm2 conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
Maintenance and Service Guide
B–3
272638-001.book Page 1 Thursday, July 25, 2002 4:21 PM
C
Screw Listing
This appendix provides specification and reference information
for the screws used in the computer. All screws listed in this
appendix are available in the Miscellaneous Screw Kit, spare part
number 285542-001.
Maintenance and Service Guide
C–1
272638-001.book Page 2 Thursday, July 25, 2002 4:21 PM
Screw Listing
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw
Color
Qty
Length
Thread
Head
Width
Silver
30
5.0 mm
2.5 mm
5.0 mm
Where used:
Two screws that secure the optical drive to the computer
(documented in Section 5.3)
Figure C-1. TM2.5 × 5.0 Screw Locations
C–2
Maintenance and Service Guide
272638-001.book Page 3 Thursday, July 25, 2002 4:21 PM
Screw Listing
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw (continued)
Color
Qty
Length
Thread
Head
Width
Silver
30
5.0 mm
2.5 mm
5.0 mm
Where used:
Two screws that secure the connector cover to the base enclosure
(documented in Section 5.8)
Figure C-2. TM2.5 × 5.0 Screw Locations
Maintenance and Service Guide
C–3
272638-001.book Page 4 Thursday, July 25, 2002 4:21 PM
Screw Listing
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw (continued)
Color
Qty
Length
Thread
Head
Width
Silver
30
5.0 mm
2.5 mm
5.0 mm
Where used:
1 One screw that secures the heat spreader to the base enclosure
(documented in Section 5.11)
2 One screw that secures the display video cable ground loop to the heat
spreader (documented in Sections 5.11 and 5.13)
Figure C-3. TM2.5 × 5.0 Screw Locations
C–4
Maintenance and Service Guide
272638-001.book Page 5 Thursday, July 25, 2002 4:21 PM
Screw Listing
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw (continued)
Color
Qty
Length
Thread
Head
Width
Silver
30
5.0 mm
2.5 mm
5.0 mm
Where used:
One screw that secures the display inverter cable ground loop to the heat
spreader (documented in Section 5.13)
Figure C-4. TM2.5 × 5.0 Screw Locations
Maintenance and Service Guide
C–5
272638-001.book Page 6 Thursday, July 25, 2002 4:21 PM
Screw Listing
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw (continued)
Color
Qty
Length
Thread
Head
Width
Silver
30
5.0 mm
2.5 mm
5.0 mm
Where used:
1 Three screws that secure the diskette drive to the palm rest
(documented in Section 5.15)
2 Four screws that secure the TouchPad components to the palm rest
(documented in Section 5.16)
3 Two screws that secure the display release assembly to the palm rest
(documented in Section 5.17)
Figure C-5. TM2.5 × 5.0 Screw Locations
C–6
Maintenance and Service Guide
272638-001.book Page 7 Thursday, July 25, 2002 4:21 PM
Screw Listing
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw (continued)
Color
Qty
Length
Thread
Head
Width
Silver
30
5.0 mm
2.5 mm
5.0 mm
Where used:
Three screws that secure the charger board and shield to the base enclosure
(documented in Section 5.18)
Figure C-6. TM2.5 × 5.0 Screw Locations
Maintenance and Service Guide
C–7
272638-001.book Page 8 Thursday, July 25, 2002 4:21 PM
Screw Listing
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw (continued)
Color
Qty
Length
Thread
Head
Width
Silver
30
5.0 mm
2.5 mm
5.0 mm
Where used:
Three screws that secure the top cover to the base enclosure
(documented in Section 5.20)
Figure C-7. TM2.5 × 5.0 Screw Locations
C–8
Maintenance and Service Guide
272638-001.book Page 9 Thursday, July 25, 2002 4:21 PM
Screw Listing
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw (continued)
Color
Qty
Length
Thread
Head
Width
Silver
30
5.0 mm
2.5 mm
5.0 mm
Where used:
1 Two screws that secure the optical drive front alignment rail to the base
enclosure (documented in Section 5.22)
2 Two screws that secure the optical drive rear alignment rail to the base
enclosure (documented in Section 5.22)
3 Three screws that secure the system board to the base enclosure
(documented in Section 5.22)
Figure C-8. TM2.5 × 5.0 Screw Locations
Maintenance and Service Guide
C–9
272638-001.book Page 10 Thursday, July 25, 2002 4:21 PM
Screw Listing
Table C-2
Torx T8 Metric 2.5 × 8.0 Screw
Color
Qty
Length
Thread
Head
Width
Silver
11
8.0 mm
2.5 mm
4.0 mm
Where used:
1 One screw that secures the hard drive to the base enclosure
(documented in Section 5.3)
2 Two screws that secure the LED cover to the base enclosure
(documented in Section 5.9)
3 Five screws that secure the palm rest to the base enclosure
(documented in Section 5.14)
4 Two screws that secure the top cover to the base enclosure
(documented in Section 5.20)
Figure C-9. TM2.5 × 8.0 Screw Locations
C–10
Maintenance and Service Guide
272638-001.book Page 11 Thursday, July 25, 2002 4:21 PM
Screw Listing
Table C-2
Torx T8 Metric 2.5 × 8.0 Screw (continued)
Color
Qty
Length
Thread
Head
Width
Silver
11
8.0 mm
2.5 mm
4.0 mm
Where used:
One screw that secures the heat spreader to the base enclosure
(documented in Section 5.11)
Figure C-10. TM2.5 × 8.0 Screw Locations
Maintenance and Service Guide
C–11
272638-001.book Page 12 Thursday, July 25, 2002 4:21 PM
Screw Listing
Table C-3
Phillips Metric 3.0 × 3.0 Screw
Color
Qty
Length
Thread
Head
Width
Silver
4
3.0 mm
3.0 mm
5.0 mm
Where used:
Four screws that secure the hard drive to the hard drive bracket
(documented in Section 5.3)
Figure C-11. PM3.0 × 3.0 Screw Locations
C–12
Maintenance and Service Guide
272638-001.book Page 13 Thursday, July 25, 2002 4:21 PM
Screw Listing
Table C-4
Phillips Metric 2.5 × 4.0 Screw
Color
Qty
Length
Thread
Head
Width
Silver
2
4.0 mm
2.5 mm
5.0 mm
Where used:
1 One screw that secures the memory expansion compartment cover to the
base enclosure (documented in Section 5.5)
2 One screw that secures the mini PCI compartment cover to the base
enclosure (documented in Section 5.6)
Figure C-12. PM2.5 × 4.0 Screw Locations
Maintenance and Service Guide
C–13
272638-001.book Page 14 Thursday, July 25, 2002 4:21 PM
Screw Listing
Table C-5
Torx T8 Metric 2.5 × 14.0 Shoulder Screw
Color
Qty
Length
Thread
Head
Width
Silver
4
14.0 mm
2.0 mm
6.0 mm
Where used:
Four screws that secure the heat spreader to the base enclosure
(documented in Section 5.11)
Figure C-13. TM2.5 × 14.0 Shoulder Screw Locations
C–14
Maintenance and Service Guide
272638-001.book Page 15 Thursday, July 25, 2002 4:21 PM
Screw Listing
Table C-6
Torx T8 Metric 2.5 × 9.0 Screw
Color
Qty
Length
Thread
Head
Width
Silver
4
9.0 mm
2.5 mm
5.0 mm
Where used:
Four screws that secure the display assembly to the base enclosure
(documented in Section 5.13)
Figure C-14. TM2.5 × 9.0 Screw Locations
Maintenance and Service Guide
C–15
272638-001.book Page 16 Thursday, July 25, 2002 4:21 PM
Screw Listing
Table C-7
Phillips Metric 2.0 × 4.5 Screw
Color
Qty
Length
Thread
Head
Width
Silver
1
4.5 mm
2.0 mm
4.0 mm
Where used:
One screw that secures the modem cable to the system board
(documented in Section 5.23)
Figure C-15. PM2.0 × 4.5 Screw Locations
C–16
Maintenance and Service Guide
272638-001.book Page 1 Thursday, July 25, 2002 4:21 PM
Index
1394 jack 1–13
C
A
cables
power cords 3–14, B–1
service considerations 4–2
caps lock light 1–19
CD-ROM drive
OS loading problems 2–24
spare part number 3–9,
3–13, 5–7
specifications 6–10
CD-RW drive
spare part number 3–9,
3–13, 5–7
specifications 6–11
Certificate of Authenticity
label 1–21
charger board
removal 5–44
spare part number 3–7,
5–44
charger board shield 3–10
Compaq Diagnostics 2–1, 2–7
components
bottom 1–20
front 1–12
keyboard 1–16
left side 1–14
real panel 1–14
right side 1–12
top 1–18
AC adapter
spare part numbers 3–14
specifications 6–12
audio troubleshooting 2–25
B
base enclosure, spare part
number 3–7
battery components
bay 1–13, 1–21
bezel
illustrated 3–10
removal 5–6
light 1–13, 1–19
pack
removal 5–5
spare part numbers 3–9,
5–5
release latch 1–21, 5–5
specifications 6–12
battery, real time clock (RTC)
removal 5–17
spare part number 3–9,
5–17
bottom components 1–20
Maintenance and Service Guide
Index–1
272638-001.book Page 2 Thursday, July 25, 2002 4:21 PM
Index
Computer Setup
Advanced Menu 2–5
File Menu 2–3
overview 2–1
Security Menu 2–4
connector cover
illustrated 3–10
location 1–21
removal 5–18
connector pin assignments
external monitor connector
A–5
headphone jack A–6
keyboard connector A–3
microphone jack A–6
modem connector A–2
monitor connector A–5
mouse connector A–3
network connector A–1
parallel connector A–4
RJ-11 jack A–2
RJ-45 jack A–1
speaker jack A–6
S-Video A–3
USB connector A–2
connectors, service
considerations 4–2
cursor control keys 1–17
D
design overview 1–22
diagnostics
configuration information
2–7
Index–2
test information 2–8
digital audio button 1–19
disassembly sequence chart
5–3
diskette drive
location 1–15
OS loading problems 2–23
removal 5–39
spare part numbers 3–5,
3–13, 5–39
specifications 6–7
diskette drive cable
illustrated 3–12
removal 5–40
display
illustrated 3–2
removal 5–31
spare part numbers 3–3,
5–31
specifications 6–3, 6–4
display hinge cover
illustrated 3–10
removal 5–34
display inverter board, spare
part number 3–3, 5–31
display lid switch 1–19
display release assembly
illustrated 3–10
removal 5–43
display release latch 1–13
DMA specifications 6–13
docking station,
troubleshooting 2–18
drive indicator light 1–19
Maintenance and Service Guide
272638-001.book Page 3 Thursday, July 25, 2002 4:21 PM
Index
DVD-ROM drive
OS loading problems 2–24
spare part number 3–9,
3–13, 5–7
specifications 6–8, 6–9
E
Easy Access Buttons 1–18
EasyScroll 1–19
electrostatic discharge 4–4,
4–7
embedded numeric keypad
1–17
external monitor connector
location 1–15
pin assignments A–5
F
fan
location 1–15
removal 5–52
spare part number 3–7,
5–52
features 1–8
feet
illustrated 3–10
locations 5–12
Fn key 1–16
front components 1–12
function keys 1–16
G
grounding equipment and
methods 4–6
Maintenance and Service Guide
H
hard drive
OS loading problems 2–20
removal 5–9
spare part numbers 3–13,
5–9
specifications 6–5
hard drive bay 1–20
hard drive bracket
illustrated 3–10
removal 5–11
hard drive retention screw
1–20
headphone jack
location 1–14
pin assignments A–6
heat spreader
removal 5–24
spare part numbers 3–7,
5–24
I
I/O address specifications
6–15
illustrated parts catalog 3–1
interrupt specifications 6–14
K
keyboard
illustrated 3–2
removal 5–21
spare part numbers 3–5,
5–21
troubleshooting 2–28
keyboard components 1–16
Index–3
272638-001.book Page 4 Thursday, July 25, 2002 4:21 PM
Index
keyboard connector
location 1–15
pin assignments A–3
L
LED cover
illustrated 3–2
removal 5–19
spare part number 3–3,
5–19
left side components 1–14
Logo Kit, spare part number
3–14
M
mass storage devices 3–13
memory expansion board
removal 5–12
spare part numbers 3–9
memory expansion
compartment 1–21
memory expansion
compartment cover
illustrated 3–10
removal 5–13
memory map specifications
6–18
microphone jack
location 1–14
pin assignments A–6
mini PCI board
removal 5–14
spare part numbers 3–9,
5–14
mini PCI compartment 1–20
Index–4
mini PCI compartment cover
illustrated 3–10
removal 5–15
Miscellaneous Cable Kit
components 3–12
spare part number 3–5,
3–12
Miscellaneous
Plastics/Hardware Kit
components 3–10
spare part number 3–3,
3–11
models 1–2
modem
removal 5–14
spare part numbers 3–9,
5–14
troubleshooting 2–30
modem cable
illustrated 3–12
removal 5–58
modem connector
location 1–15, 1–21
pin assignments A–2
monitor connector
location 1–15
pin assignments A–5
mouse connector
location 1–15
pin assignments A–3
N
network connector
location 1–15, 1–21
pin assignment A–1
network, troubleshooting 2–30
Maintenance and Service Guide
272638-001.book Page 5 Thursday, July 25, 2002 4:21 PM
Index
nonfunctioning device,
troubleshooting 2–18, 2–27
notebook specifications 6–1
num lock key 1–17
num lock light 1–18
numeric keypad 1–17
O
operating system loading,
troubleshooting 2–19
optical drive
location 1–13
removal 5–7
spare part numbers 3–9,
3–13, 5–7
optical drive alignment rail
illustrated 3–10
removal 5–55
P
packing precautions 4–4
palm rest
removal 5–36
spare part numbers 3–5,
5–36
parallel connector
location 1–15
pin assignments A–4
parts catalog 3–1
password, clearing 1–10
PC Card eject button 1–15
PC Card slot 1–15
PC Card slot space saver 3–10
plastic parts 4–2
pointing device,
troubleshooting 2–29
Maintenance and Service Guide
power button 1–19
power cord, spare part
numbers 3–14
power jack 1–14
power light 1–18
power management features
1–11
power, troubleshooting 2–12
power/Standby light 1–12,
1–19
processor
removal 5–29
spare part numbers 3–7,
5–29
R
real time clock (RTC) battery
removal 5–17
spare part number 3–9,
5–17
rear panel components 1–14
removal and replacement
preliminaries 4–1
procedures 5–1
right side components 1–12
RJ-11 jack
location 1–15, 1–21
pin assignments A–2
RJ-45 jack
location 1–15, 1–21
pin assignments A–1
RTC battery
removal 5–17
spare part number 3–9,
5–17
Index–5
272638-001.book Page 6 Thursday, July 25, 2002 4:21 PM
Index
S
Screw Kit, spare part number
3–14
security cable slot 1–15
serial number 1–21, 3–1, 5–2
service considerations 4–2
speaker assembly
removal 5–46
spare part number 3–7,
5–46
speaker jack
location 1–14
pin assignments A–6
speakers 1–12
specifications
AC adapter 6–12
battery 6–12
CD-ROM drive 6–10
CD-RW drive 6–11
diskette drive 6–7
display 6–3, 6–4
DMA 6–13
DVD-ROM drive 6–8, 6–9
hard drive 6–5
I/O addresses 6–15
interrupts 6–14
memory map 6–18
notebook 6–1
static shielding materials 4–7
stereo speaker jack
location 1–14
pin assignments A–6
S-Video connector
location 1–15
Index–6
pin assignments A–3
system board
removal 5–54
spare part number 3–7,
5–54
system board-to-TouchButton
board cable
disconnecting from the
system board 5–51
disconnecting from the
TouchButton board 5–38
illustrated 3–12
system memory map 6–18
T
tools required 4–1
top components 1–18
top cover
removal 5–48
spare part number 3–5,
5–48
TouchButton board, removal
5–43
TouchButton
board-to-TouchPad cable
illustrated 3–12
removal 5–42
TouchPad
location 1–19
removal 5–41, 5–43
TouchPad bracket
illustrated 3–10
removal 5–43
TouchPad buttons 1–19
transporting precautions 4–4
Maintenance and Service Guide
272638-001.book Page 7 Thursday, July 25, 2002 4:21 PM
Index
troubleshooting
audio 2–25
Compaq Diagnostics 2–7
Computer Setup 2–2
docking station 2–18
flowcharts 2–10
keyboard 2–28
modem 2–30
network 2–30
nonfunctioning device
2–18, 2–27
operating system loading
2–19
overview 2–1
pointing device 2–29
power 2–12
video 2–16
Maintenance and Service Guide
U
universal serial bus (USB)
connector
location 1–14
pin assignments A–2
V
vents 1–15
video troubleshooting 2–16
volume control buttons 1–19
W
Windows application key
1–17
Windows logo key 1–17
workstation precautions 4–5
Index–7