Cisco 7911 IP Telephone IP Phone Quick Start Guide
Below you will find brief information for IP Phone 7911 IP Telephone. This document describes the basic features and capabilities of the device, including how to place and answer calls, transfer calls, use voicemail, and access directory features. It also provides information on setting up and configuring the device, including adjusting volume, contrast, and ringing tone.
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Quick Start Guide
Cisco 7911
IP Telephone
CONTENTS
CISCO 7911 IP PHONE FEATURE AND KEY OVERVIEW........................................... 3
BASIC FEATURES......................................................................................................... 5
Installing the IP Phone and Connecting to the Network ......................................................................... 5
Placing a Call............................................................................................................................................... 5
Answering a Call ......................................................................................................................................... 5
End a Call ..................................................................................................................................................... 5
Additional Call Handling............................................................................................................................. 6
SOFT FEATURES .......................................................................................................... 7
Parking a Call .............................................................................................................................................. 7
Transferring a Call ...................................................................................................................................... 7
Transfer Directly into a Voicemail Account (Optional) ........................................................................... 7
Forward All Calls......................................................................................................................................... 8
Cancel Forward All Calls ............................................................................................................................ 8
Place a Call on Hold.................................................................................................................................... 8
Placing Conference Calls ........................................................................................................................... 8
INITIATING a Meet-Me Conference Call .................................................................................................... 9
JOINING a Meet-Me Conference Call ........................................................................................................ 9
Call Pickup................................................................................................................................................... 9
Group Pickup (Optional)........................................................................................................................... 10
Redial the Last Number Called ................................................................................................................ 10
VOICEMAIL (OPTIONAL) ............................................................................................ 11
Cisco 7911
IP Telephone
CONTENTS
CISCO 7911 IP PHONE FEATURE AND KEY OVERVIEW........................................... 3
BASIC FEATURES......................................................................................................... 5
Installing the IP Phone and Connecting to the Network ......................................................................... 5
Placing a Call............................................................................................................................................... 5
Answering a Call ......................................................................................................................................... 5
End a Call ..................................................................................................................................................... 5
Additional Call Handling............................................................................................................................. 6
SOFT FEATURES .......................................................................................................... 7
Parking a Call .............................................................................................................................................. 7
Transferring a Call ...................................................................................................................................... 7
Transfer Directly into a Voicemail Account (Optional) ........................................................................... 7
Forward All Calls......................................................................................................................................... 8
Cancel Forward All Calls ............................................................................................................................ 8
Place a Call on Hold.................................................................................................................................... 8
Placing Conference Calls ........................................................................................................................... 8
INITIATING a Meet-Me Conference Call .................................................................................................... 9
JOINING a Meet-Me Conference Call ........................................................................................................ 9
Call Pickup................................................................................................................................................... 9
Group Pickup (Optional)........................................................................................................................... 10
Redial the Last Number Called ................................................................................................................ 10
VOICEMAIL (OPTIONAL) ............................................................................................ 11
2 – Quick Start Guide: Cisco 7911 IP Telephone UMR Information Technology
Setting up Voice Mail ................................................................................................................................ 11
Accessing Voicemail ................................................................................................................................ 11
Checking Voicemail from an Outside Line ............................................................................................. 11
DIRECTORY FEATURES............................................................................................. 12
Call History Features ................................................................................................................................ 12
Making Calls from a Corporate Directory ............................................................................................... 12
Using the UMR Phone Directories........................................................................................................... 13
HELP AND SETTINGS FEATURES............................................................................. 14
LCD Display Contrast ............................................................................................................................... 14
Ringing Tone ............................................................................................................................................. 14
Adjusting the Ringer Volume (Review)................................................................................................... 14
Adjusting the Handset, Speakerphone or Headset Volume (Review) ................................................. 14
APPENDIX: FAST DIALS AND SPEED DIALS .......................................................... 15
Setting up Voice Mail ................................................................................................................................ 11
Accessing Voicemail ................................................................................................................................ 11
Checking Voicemail from an Outside Line ............................................................................................. 11
DIRECTORY FEATURES............................................................................................. 12
Call History Features ................................................................................................................................ 12
Making Calls from a Corporate Directory ............................................................................................... 12
Using the UMR Phone Directories........................................................................................................... 13
HELP AND SETTINGS FEATURES............................................................................. 14
LCD Display Contrast ............................................................................................................................... 14
Ringing Tone ............................................................................................................................................. 14
Adjusting the Ringer Volume (Review)................................................................................................... 14
Adjusting the Handset, Speakerphone or Headset Volume (Review) ................................................. 14
APPENDIX: FAST DIALS AND SPEED DIALS .......................................................... 15
UMR Information Technology Quick Start Guide: Cisco 7911 IP Telephone – 3
Cisco 7911 IP Phone Feature and Key Overview
Handset with Indicator Light
Functions like a traditional handset. The light strip at the top of the handset blinks when the phone rings
and will be set to remain lit when you receive a voice mail message.
LCD Screen
Displays features such as time, date, your phone number, caller ID if available, line/call status and soft
key tabs.
Cisco IP Phone Model Type
Indicates your Cisco IP phone model.
“Soft Key” Buttons
Four interactive “soft keys” that provide available call features and functions.
Soft Keys available (availability is subject to current function of the phone—some soft keys are not
available when receiving a call, for instance):
AbbrDial Dial using a speed dial index number (a two-digit code)
Answer Answer a call
CallBack Receive notification when a busy extension becomes available
Cancel Cancel an action or exit a screen without applying changes
CFwdAll Setup/cancel call forwarding
Clear Delete records or settings – note that this will delete ALL call histories (place,
received, missed)!
ConfList View conference participants
Confrn Create a conference call
Default Restore settings (including volume) to original factory settings
Delete Remove characters to the right of the cursor when using EditDial
Dial Dial an entered phone number
DirTrfr Transfer two calls to each other
EditDial Edit a number in a call log
EndCall Disconnect current call
Exit Return to the previous screen
Join Join several calls on one line to create a conference call
Meet-Me Host a Meet-Me conference call
More Display additional soft key options
NewCall Make a new call
Park Store a call using Call Park
PickUp Answer a call on another extension within your group
Redial Redial the most recently dialed number
Remove Remove a conference participant
Restore Restore settings (including volume) to previously saved values
Resume Resume a call placed on hold
RmLstC Drop the last party added to conference call
Save Save the chosen settings
Search Search for a directory listing
Select Select an item on the screen
Trnsfer Transfer a call
<< Delete entered characters
>> Move through entered characters
Cisco 7911 IP Phone Feature and Key Overview
Handset with Indicator Light
Functions like a traditional handset. The light strip at the top of the handset blinks when the phone rings
and will be set to remain lit when you receive a voice mail message.
LCD Screen
Displays features such as time, date, your phone number, caller ID if available, line/call status and soft
key tabs.
Cisco IP Phone Model Type
Indicates your Cisco IP phone model.
“Soft Key” Buttons
Four interactive “soft keys” that provide available call features and functions.
Soft Keys available (availability is subject to current function of the phone—some soft keys are not
available when receiving a call, for instance):
AbbrDial Dial using a speed dial index number (a two-digit code)
Answer Answer a call
CallBack Receive notification when a busy extension becomes available
Cancel Cancel an action or exit a screen without applying changes
CFwdAll Setup/cancel call forwarding
Clear Delete records or settings – note that this will delete ALL call histories (place,
received, missed)!
ConfList View conference participants
Confrn Create a conference call
Default Restore settings (including volume) to original factory settings
Delete Remove characters to the right of the cursor when using EditDial
Dial Dial an entered phone number
DirTrfr Transfer two calls to each other
EditDial Edit a number in a call log
EndCall Disconnect current call
Exit Return to the previous screen
Join Join several calls on one line to create a conference call
Meet-Me Host a Meet-Me conference call
More Display additional soft key options
NewCall Make a new call
Park Store a call using Call Park
PickUp Answer a call on another extension within your group
Redial Redial the most recently dialed number
Remove Remove a conference participant
Restore Restore settings (including volume) to previously saved values
Resume Resume a call placed on hold
RmLstC Drop the last party added to conference call
Save Save the chosen settings
Search Search for a directory listing
Select Select an item on the screen
Trnsfer Transfer a call
<< Delete entered characters
>> Move through entered characters
4 – Quick Start Guide: Cisco 7911 IP Telephone UMR Information Technology
Volume Button
Increases or decreases the volume for the handset, headset or speakerphone (depending on which is
being used).
• Press the button to decrease the volume of the handset, speakerphone, or headset
• Press the button to increase volume of the handset, speakerphone, or headset
• To save the volume setting, press the Save soft key
Navigation Button (Toggle UP/DOWN Key) or “SCROLL Key”
Enables you to scroll through text and select features displayed on the LCD Screen
Dial Pad
Works exactly like the dial pad on a traditional phone.
Hold Button – left of the SCROLL button
Puts caller on hold until Hold button is pressed again.
Global Services Button – right of the SCROLL button
Access a variety of additional features such as voicemail, directories, settings, and even UMR Information
Technology announcements.
Volume Button
Increases or decreases the volume for the handset, headset or speakerphone (depending on which is
being used).
• Press the button to decrease the volume of the handset, speakerphone, or headset
• Press the button to increase volume of the handset, speakerphone, or headset
• To save the volume setting, press the Save soft key
Navigation Button (Toggle UP/DOWN Key) or “SCROLL Key”
Enables you to scroll through text and select features displayed on the LCD Screen
Dial Pad
Works exactly like the dial pad on a traditional phone.
Hold Button – left of the SCROLL button
Puts caller on hold until Hold button is pressed again.
Global Services Button – right of the SCROLL button
Access a variety of additional features such as voicemail, directories, settings, and even UMR Information
Technology announcements.
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Key features
Call Handling
Voicemail (optional)
Directory Services
Call History
Conference Calling
Call Pickup
Call Forwarding
Transferring Calls
Speed Dial
Frequently asked questions
While on a call, press the "Trnsfer" soft key (this places the caller on hold). Dial the office extension to which you want to transfer the call. When it rings on the transferred to extension, press "Trnsfer" soft key again or when the party answers the call, announce the call and press the "Trnsfer" soft key again. Hang up the phone or end the call.
There are two ways to create a conference call. You can either initiate a conference call directly using the "Confrn" soft key option, or you can initiate a conference call while multiple calls are in progress, adding all parties (up to a maximum of four) to the conference call.
Press the "Messages" soft key and follow the voice instructions. Enter your passcode when requested. Press 1 to hear your messages.
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