Before Calling Service. Philips 27HT7210D, 27HT4000D, 27HT4000D, 27HT7210D

BEFORE CALLING SERVICE

Check this list of symptoms and suggested steps to take before requesting service. You may be able to solve the problem yourself. Note : Please become familiar with the commercial features as described in TV installation / Setup because the effects of several of these features, if not thoroughly understood might appear as faulty operation.

Installation

Installation

Picture

TV does not respond to commands

(volume, channel, power), or cannot be turned on (if it is off). Or cannot be turned off (if TV is on).

TV turns off by itself.

1. Check commercial TV setup (TV installation / setup) menu, including power forced on, front keypad lockout, channel ring, volume minimum / maximum features.

1. TV automatically turns off after approximately 5 mintues when no RF signal is present (unless

POWER ON = FORCED).

2. Check Energy Saving Programmability setting (see ESP) in TV installation / setup.

No Picture 1. Check that the antenna / cable is connected properly at the rear of the TV.

2. Check CABLE TUNING setting (NO / YES).

3. Possible TV station problem. Try another channel.

Picture

Picture Display

(Color)

There is picture but no sound.

Uneven color display.

1. Try increasing the volume.

2. Check that the sound is not muted. If it is, press the MUTE button on the remote control to restore sound.

1. Switch off the TV using the mains power button. Wait approximately 20 minutes before turning on the TV again.

2. Ensure that the TV is not placed near any speakers or magnetic objects.

Check antenna, cable or set-top box.

Picture Display Double image /

"ghost" image

Power No power Ensure that the TV's AC power cord is plugged into the main socket. If there is still no power, disconnect the plug. Wait for 60 seconds and re-attach plug. Turn on the TV again.

Remote Control TV does not respond to remote control

Sound

1. Check batteries.

2. Aim remote control directly at remote control sensor lens on TV and try pressing any button on the remote control.

Check picture adjustments (brightness, contrast, color, tint).

Sound

There is sound but poor or no picture

Snowy / noisy picture

1. Check antenna, cable and / or setup box connections. Ensure that they are properly connected.

2. Possible electrical interference from appliances or other sources.

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BASIC TELEVISION CONNECTION

ANTENNA CONNECTION

·

Connect the antenna or RF cable signal to the 75 ohm RF 'F' connector socket located on the TV's rear jack panel.

MAINS CONNECTION

·

Ensure that the mains voltage and frequency are correct. Please refer to the product labelling and documentation.

Note : The power button on the front panel does not disconnect the television from the AC mains. It toggles the TV between on and standby mode. To completely turn off the AC mains power, you must unplug the AC mains plugs from the wall socket.

POWER

FORMAT CLOCK SLEEP GUIDE

AV SAP

A/D

CC INFO

AUTO

PICTURE

MENU OK

MUTE

VOL

1

4

7

A/CH

2

5

8

0

9

6

3

CH

REMOTE STANDBY POWER

SWITCHING ON THE SET

·

Press the power button on the TV's front panel or on the remote control to switch the TV set on.

Note : If the TV is in commercial mode, it might not respond to the front panel or the remote control. Please refer to the section on TV Installation and TV Setup Menu in this documentation for more informaton.

FRONT PANEL STANDBY POWER

(EXAMPLE)

USE & CARE OF REMOTE CONTROL

To load the supplied batteries into the remote control ;

- Remove the battery compartment lid from the back of the remote

control.

- Insert two AA-sized batteries into the battery compartment, making sure the positive + and negative - polarity line up correctly as indicated inside the case.

- Reattach the battery compartment lid.

Note : Always remove batteries from the remote control if it is not used for a long period of time. This is to prevent damage to the remote control due to battery leakage.

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