Replacing an internal component. Avaya BCM50

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Replacing an internal component. Avaya BCM50 | Manualzz

Chapter 24 Replacing an internal component 195

Chapter 24

Replacing an internal component

You can replace three components inside the main unit: the hard disk, the fan, and the router card.

The figure Overview of replacing an internal component on page 195 shows an overview of

replacing an internal component.

Caution: You must wear an antistatic grounding strap at all times when handling electronic components. Failure to do so can result in damage to the equipment.

Figure 77 Overview of replacing an internal component

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196 Chapter 24 Replacing an internal component

For information about replacing an internal component:

Preparing the system for maintenance on page 196

Removing the main unit on page 196

Opening the main unit case on page 196

Removing an internal component on page 198

Inserting the new component on page 201

Closing the main unit case on page 206

Installing the main unit on page 207

Special tools

Before you replace the components, ensure you have the following equipment:

• Phillips screwdriver #2, with a 3.5-inch blade

• 3/16-inch slot screwdriver

• antistatic wrist grounding strap

Caution: You must wear an antistatic grounding strap at all times when handling electronic components. Failure to do so can result in damage to the equipment.

Preparing the system for maintenance

If the system is still operating, perform the procedure To shut down the system on page 176.

After the system shuts down, perform the procedure To disconnect the cables on page 182.

Removing the main unit

The method you use to remove the main unit depends on how the unit is mounted. Use one of the following procedures to remove the BCM50 main unit:

To remove a rack-mounted main unit on page 183

To remove a wall-mounted main unit on page 183

To remove a desktop mounted main unit on page 183

Opening the main unit case

This procedure is based on the assumption that you intend to perform maintenance activities. Do not operate the main unit with the cover removed.

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Chapter 24 Replacing an internal component 197

To open the main unit case

Danger: Electrical shock warning.

Disconnect the power cord, telephone cables, and network cables before opening the

BCM50 main unit.

1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface.

2 Turn the main unit over so that the bottom of the unit is facing up.

3 Remove the three case screws from the back of the unit. For the location of the screws, see the

figure BCM50 case screws on page 197.

Figure 78 BCM50 case screws screws

4 Turn the BCM50 unit over so that the top of the unit is facing up.

5 While holding the bottom of the BCM50 case, slide the top of the case back to disengage the locking clips. See the figure

Remove the top of the case on page 198.

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198 Chapter 24 Replacing an internal component

Figure 79 Remove the top of the case

6 Lift the top of the case off the BCM50 unit.

7

Proceed to Removing an internal component on page 198.

Removing an internal component

Use one of the following procedures to remove the component:

To remove the hard disk on page 199

To remove the fan on page 200

To remove the router card on page 201

Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a ground wriststrap before you handle components. Always place the components in static-free container.

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Chapter 24 Replacing an internal component 199

To remove the hard disk

Caution: Do not use an electric or magnetized screwdriver near the hard disk. You can lose the information stored on the disk. Shock can damage the hard disk. Do not drop or hit the hard disk.

1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface.

2 Remove the two screws that attach the hard disk assembly to the main unit. See the figure

Cable routing on page 204.

Figure 80 Hard disk and bracket installation

Remove these screws

Fan cable clips

Fan cable cutouts

3

Lift the hard disk and hard disk bracket from the main unit and place them on a flat, clean, static-free surface.

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200 Chapter 24 Replacing an internal component

4

Remove the four screws that secure the hard disk to the hard disk bracket. See the figure

Hard disk and bracket assembly on page 200.

Figure 81 Hard disk and bracket assembly

Hard disk

Hard disk bracket screws

Hard disk bracket

Hard disk/power cable connector

Hard disk cable

Power cable

Hard disk bracket screws

5 Remove the hard disk and power cable from the connector.

6 Lift the hard disk from the hard disk bracket and set it on a flat, clean, static-free surface.

7

Proceed to Inserting the new component on page 201.

To remove the fan

1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface.

2

Ensure the main unit case is open. If necessary, see Opening the main unit case on page 196.

3

Remove the hard disk to access the fan cable. See the procedure To remove the hard disk on page 199.

4 Remove the fan cable from the header. See the figure

Location of fan on page 201.

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Figure 82 Location of fan

Chapter 24 Replacing an internal component 201

Fan

5 Lift the fan from the main unit and set it on a flat, clean, static-free surface.

6

Proceed to Inserting the new component on page 201.

To remove the router card

1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface.

2

Ensure the main unit case is open. If necessary, see Opening the main unit case on page 196.

3

Remove the three router card retaining screws.

4 Gently lift the back of the router card to disengage it from the card connector.

5 Slide the router card back so the modular connectors clear the bezel.

6 Lift the router card over the top of the LED pipes and place it on a flat, clean, static-free surface.

7

Proceed to Inserting the new component on page 201.

Inserting the new component

Use one of the following procedures to insert the new component:

To insert the new hard disk on page 202

To insert the new fan on page 204

To insert the new router card on page 205

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202 Chapter 24 Replacing an internal component

Caution: Use only a Nortel-approved replacement part. Contact your account representative for the current list of approved replacement parts.

Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a ground wriststrap before you handle components.

Always place the components in static-free container.

To insert the new hard disk

Caution:

Do not use an electric or magnetized screwdriver near the hard disk.

You can lose the information stored on the disk. Shock can damage the hard disk.

Do not drop or hit the hard disk.

1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface.

2

Connect the hard disk cable and power cable to the hard disk connector. See the figure Hard disk and bracket assembly on page 202.

Note: If the cables do not insert properly, check that the notch on the hard disk connector is aligned with the corresponding notch on the cable.

Figure 83 Hard disk and bracket assembly

Hard disk

Hard disk bracket screws

Hard disk bracket

Hard disk/power cable connector

Hard disk cable

Power cable

Hard disk bracket screws

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Chapter 24 Replacing an internal component 203

3

Place the new hard disk in the hard disk bracket.

4 Use the four hard disk bracket screws to secure the hard disk to the bracket.

Caution: Use only the screws that you removed from the hard disk in the

procedure To remove the hard disk on page 199. Using other screws can damage

the hard disk.

5

Set the hard disk and bracket in the main unit. See the figure

Cable routing on page 204.

Make sure that the hard disk cable and power cable are routed properly. Route the power cable under the bracket and loop the hard disk cable as shown.

Figure 84 Hard disk and bracket installation

Fan cable clips

Fan cable cutouts

6

Press down lightly on the top of the hard disk to ensure that the hard disk bracket is seated properly.

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7

Ensure you route the fan cable through the cutouts under the hard disk and bracket. Also, make sure you secure any slack in the fan cable in the clips on the hard disk bracket. See the figure

Cable routing on page 204).

Figure 85 Cable routing

Caution: Ensure that you follow the same routing for the cables as before you removed the component.

8 Fasten the hard disk assembly to the main unit with two screws. Use only the supplied screws, since other screws can damage the unit.

9 Perform a restore or manually reprogram the system.

10

Continue with the procedure To close the main unit case on page 206.

To insert the new fan

1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface.

2 Insert the new fan into the fan slot in the bottom of the BCM50 case.

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Chapter 24 Replacing an internal component 205

Ensure the fans are oriented so air flows out of the unit.

Note: Ensure the label of the new fan faces the back of the BCM50 unit. Air must flow out of the unit as indicated by the arrows imprinted on the fan.

3

Connect the fan cable to the header.

4 Ensure your route the fan cable through the cutouts under the hard disk and bracket. Also, make sure that you secure any slack in the fan cable with the clips on the hard disk bracket.

See the figure

Cable routing on page 204.

Note: Do not force the cable.

The connectors on the fan cable prevents you from inserting the cable backwards.

If you cannot insert the cable properly, check that the raised edge on the fan cable connector faces the plastic tab on the header.

5

Insert the hard disk. See the procedure To insert the new hard disk on page 202.

6

Continue with the procedure To close the main unit case on page 206.

To insert the new router card

1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface.

2 With the back of the router card raised enough to clear the LED pipes, align the modular connectors on the router card with the corresponding holes in the bezel.

3 Move the router card forward until the front edge of the card touches the bezel.

4

Align the card connector on the router card with the connector on the Compact Services Card

(CSC).

5 Gently press down on the back of the router card to seat the router card in the connector on the

CSC.

6 Use the three screws you removed in the procedure

To remove the router card on page 201 to

secure the Router card to the CSC.

Caution: Use only the original screws to secure the Router card. Using other screws can interfere with proper installation.

7

Continue with the procedure To close the main unit case on page 206.

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Closing the main unit case

To close the main unit case

1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface.

2 Place the top of the case on top of the main unit case. Make sure the side edges of the case are aligned and the front of the top is back about 1 cm (3/8 in.).

3

Slide the top of the case forward until it clicks in place. See the figure Replacing the top of the case on page 206.

Figure 86 Replacing the top of the case

4 Turn the main unit over so you can access the screws holes on the bottom of the unit.

5 Insert the three case screws in the back of the unit and tighten them. For the location of the screws, see the figure

BCM50 case screws on page 197.

Caution: Use only the screws that you removed from the unit in the procedure

Opening the main unit case on page 196. Do not use any other screws.

6 Turn the main unit over so that the top of the unit faces up.

7

Proceed to Installing the main unit on page 207.

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Chapter 24 Replacing an internal component 207

Installing the main unit

Use one of the following procedures to install the BCM50 main unit:

Installing the BCM50 unit on the rack-mount shelf on page 85

To install the BCM50 unit on the wall-mount bracket on page 90

To install the BCM50 unit on a desktop or shelf on page 93

Connecting the cables

Use the procedure

To connect the cables on page 184 to reconnect the cables to the main unit.

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Key Features

  • Up to 500 users
  • Up to 120 analog lines
  • Up to 60 digital lines
  • Up to 30 IP trunks
  • Integrated voicemail
  • Automated attendant
  • Call center functionality
  • Mobile integration
  • Remote access
  • Security features

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Frequently Answers and Questions

How many users can the BCM50 support?
The BCM50 can support up to 500 users.
How many analog lines can the BCM50 support?
The BCM50 can support up to 120 analog lines.
How many digital lines can the BCM50 support?
The BCM50 can support up to 60 digital lines.
How many IP trunks can the BCM50 support?
The BCM50 can support up to 30 IP trunks.
Does the BCM50 have integrated voicemail?
Yes, the BCM50 has integrated voicemail.
Does the BCM50 have an automated attendant?
Yes, the BCM50 has an automated attendant.
Does the BCM50 have call center functionality?
Yes, the BCM50 has call center functionality.

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