Troubleshooting
295
In rare cases, the camera may not operate correctly due to static electricity. This can be remedied by taking the batteries out and putting them back in again. When the mirror remains in the up position, take the batteries out and put them back in again. Then, turn the power on. The mirror will retract. After these procedures are done, if the camera operates correctly, it does not require any repairs.
We recommend checking the following items before contacting a service center.
Problem
The camera does not turn on
The shutter cannot be released
The
Autofocus does not work
Cause
Batteries are not installed
Batteries are not installed properly
The battery power is low
The lens aperture ring is set to other than the s position
Remedy
Check if batteries are installed. If not, install charged batteries.
Check the orientation of batteries.
Re-insert batteries according to the +-
symbols. (p.39)
Replace with charged batteries or use the
AC adapter kit K-AC84 (optional). (p.42)
Set the lens aperture ring to the s position
(p.94) or select [Permitted] in [22. Using
Aperture Ring] of the [
A Custom Setting 4]
menu. (p.284)
The built-in flash is charging
There is no available space on the SD
Memory Card
Recording
The subject is difficult to focus on
Wait until charging is finished.
Insert an SD Memory Card with available
space or delete unwanted images. (p.44,
p.75)
Wait until recording is finished.
Autofocus cannot focus well on subjects that have low contrast (the sky, white walls, etc.), dark colors, intricate designs, rapidlymoving objects or scenery shot through a window or a net-like pattern. Lock focus on another object located at the same distance as your subject, then aim at the target and press the shutter release button fully.
Alternatively, use manual focus. (p.121)
11
296
11
Problem
The
Autofocus does not work
The focus cannot be locked close
Cause
The subject is not in the focusing area
The subject is too
The focus mode is set to \
Remedy
Position the subject in the focus frame in the middle of the viewfinder. If the subject is outside the focusing area, aim the camera at the subject and lock the focus, then compose a picture and press the shutter
release button fully. (p.119)
Move away from the subject and take a picture.
Set the focus mode lever to =
. (p.112)
[AF Mode] is set to k
The Capture mode is set to or l in
\ mode, or
in Picture n
H
, R , Y
mode.
Autofocus is not locked (focus lock) when
[AF Mode] is set to k (including when the k setting is automatically selected in f ). The camera will continue focusing on the subject while the shutter release button is pressed halfway. If there is a subject that you want to focus on, set [AF
Mode] to l (Single mode) and use the
focus lock. (p.115)
Set Capture mode to any setting other than
\ (Moving Object) in Picture mode, or n (Stage Lighting), R (Kids), Y (Pet) or l (Night Snap) in H (Scene) mode.
(p.83)
The AE lock function does not operate
The shutter speed is set to h
Set the shutter speed to any mode other than h
. (p.100)
The built-in flash does not discharge
When the flash mode is set to C or
C , the flash will not discharge if the subject is bright
The mode dial is set to a
H
A
E
,
mode is set to
K , n , U or
Set the flash mode to b (Manual Flash
Discharge) or D (Manual Flash+Red-eye
Reduct.). (p.67)
Set mode dial to any setting other than a
(Flash Off). (p.83)
Set H (Scene) mode to any setting other than A (Night Scene), K (Sunset), n (Stage Lighting), U (Candlelight) or
E
(Museum). (p.85)
The power zoom system does not work
The camera does not have the power zoom function
Use manual zoom. (p.66)
Problem
The USB connection with a computer does not work properly
Cause Remedy
The USB connection mode is set to [PTP]
Set [USB Connection] in the [ R Set-up 2]
menu to [MSC]. (p.265)
Shake
Reduction does not work
The Shake
Reduction function is off
Set [Shake Reduction] to on. (p.129)
The Shake
Reduction function is not set properly
If a lens for which the focal length information cannot be obtained is used, set the focal length in the [Input Focal Length]
screen. (p.130)
Shutter speed is too low for the Shake
Reduction function to be effective when panning or shooting night scenes, etc.
The subject is too close
Set [Shake Reduction] to off and use a tripod.
Move away from the subject, or turn off the
Shake Reduction function and use a tripod.
297
11
