Appendix B: Cleaning and Drying the Handset. Polycom SpectraLink 1725-36092-001, SpectraLink 6020

Polycom® SpectraLink® 6020 Wireless Handset User Guide

Appendix B: Cleaning and Drying the

Handset

The SpectraLink 6020 Series Wireless Handsets have been tested for resistance to cleaning chemicals per IEC 60068-2-74 (1999). Exposure of the 6020 handsets to Lysol® or diluted bleach poses little risk of functional or cosmetic damage.

• Avoid dropping the handset or knocking it against hard surfaces. Carry the handset in a holster or carrying case to protect it.

• There are no serviceable parts in the handset or chargers. You should not open the handset case nor disassemble the chargers. Doing so will void your warranty.

• Turn off the handset and unplug the chargers before you clean them. Never immerse the handset or charger in liquid. Clean the exterior surfaces, including the charging contacts, with a cloth that has been slightly moistened with water. Take care not to exert undue pressure on charger electrical contacts while wiping.

• Polycom recommends the use of a silicone cover to prolong the life of your handset, especially when it is dropped regularly or cleaned frequently with the disinfectants prescribed below.

• Wiping the handset surface with a water-dampened cloth or paper towel will remove most films or residues. If the soiling is too stubborn for plain water, a mild detergent solution,

Lysol, isopropyl alcohol, or diluted bleach may be used.

• Pre-treated cloths and toilettes, like those used for eyeglasses or cameras, may be used to clean the handset; however, avoid using those containing lanolin or aloe as these will leave a slippery residue.

• When cleaning with disinfectants, do not rub the keypad characters vigorously. Doing so will degrade the handset’s keys and make them illegible.

• Do not directly spray or immerse the handset in a disinfectant or cleaning agent. Spray the disinfectant on a soft cloth or paper towel, then wipe the handset's surface to dry it.

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Polycom® SpectraLink® 6020 Wireless Handset User Guide

• The following products should NOT be used on the SpectraLink wireless handset: o

Do not use cleaning products containing quaternary ammonium compounds,1 such as

CaviWipes™, CaviWipes™ XL, Cavicide® or Sani-Wipes®, Sani-Cloth, Super Sani-Cloth® and

Sani-Cloth® Plus. Quaternary ammonium compounds have been laboratory tested and proven to damage the handset plastics. o

Do not use furniture polishes, waxes, or plasticizer-based cleaners (ArmorAll®, etc.) o

Do not use lanolin, aloe, glycerin, or other skin care products o

Do not apply any solvent such as acetone, mineral spirits, etc.

• Should the headset connector become dirty, you may experience a scratchy or intermittent signal. To clean the connector, dip the non-padded end of either a wooden or paper handled cotton swab in isopropyl alcohol. Gently insert in the connector and twist, repeating several times. If available, blow compressed air into the connector to clear debris.

• Keep the headset jack covered when not in use.

• Using a carrying case may help protect the surfaces and help prevent liquids (rain, etc.) from entering into the interior of the handset. This product is not waterproof, and exposing the unit to liquids may result in permanent damage to the unit.

• If your wireless handset interior gets wet, do not try to accelerate drying with the use of an oven or a dryer as this will damage the wireless handset and void the warranty. Instead, do the following:

1 Immediately power off the wireless handset.

2 Remove Battery Pack from wireless handset.

3 Shake excess liquid from the wireless handset.

4 Place the wireless telephone and Battery Pack in an area that is at room temperature and has good airflow.

5 Let the wireless handset and Battery Pack dry for 72 hours before reconnecting the

Battery Pack and/or powering on the wireless handset.

If the wireless handset does not work after following the steps listed above, contact your dealer for servicing information.

1

Quaternary ammonium compounds are also known as C12-18-alkyl [(ethylphenyl) methyl] dimethyl, chlorides and Benzyl-C12-

18-alkyldimethyl ammonium chlorides. Review the Materials Safety Data Sheet for your specific product to verify the chemical composition.

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