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Viewing warranty reports

Warranty information is available for devices with valid Service Tags, including clients, servers, switches, storage, and so on. Warranty information is automatically retrieved at the time devices are discovered.

The Warranty Information report is unique among OpenManage Essentials reports as it requires Internet access to pull warranty information from the warranty database. If you do not have internet access, no warranty information is populated. It is downloaded the next time you connect to the internet and open the Warranty Report.

NOTE: The warranty information (including expired and renewed) displayed in OpenManage Essentials for a particular

Service Tag, may not match with the warranty record displayed at Dell.com/support . The service level code and model name of a warranty record displayed at Dell.com/support may not exactly match with the OpenManage Essentials warranty report.

Extending warranty

To extend support for the devices, click View and Renew Warranty in the Reports → Warranty Information page. This opens the warranty site. You must log in to the warranty site with your company account to see all the devices and their warranty information.

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