Contents. SATO CL608, CL608e/CL612e

Table of Contents

Section 1. Overview and Specifications Page

1 Overview ........................................................................................................... 1-1

2 Physical Characteristics .................................................................................. 1-2

3 Printer Features ................................................................................................ 1-3

4 Operation PanelDisplays ................................................................................. 1-5

5 Components ..................................................................................................... 1-7

6 Switches and Sensors ..................................................................................... 1-8

7 Ribbon ............................................................................................................. 1-10

8 Installation Considerations ........................................................................... 1-10

9 Optional Accessories .................................................................................... 1-10

10 Environment & Approvals ............................................................................. 1-11

11 General Printer Specifications ...................................................................... 1-11

12 Character Fonts ............................................................................................. 1-14

13 Bar Codes ...................................................................................................... 1-15

Section 2. Configuration

1 Dip Switch Settings .......................................................................................... 2-1

2 Default Settings ................................................................................................ 2-7

3 LCD Panel Printer Configuration .................................................................... 2-8

Normal Mode ................................................................................................. 2-9

M8400 Compatible Mode ........................................................................... 2-12

Advanced Mode .......................................................................................... 2-13

Card Mode ................................................................................................... 2-17

Service Mode .............................................................................................. 2-25

Counters Mode ........................................................................................... 2-31

Test Print Mode ........................................................................................... 2-32

Default Setting Mode .................................................................................. 2-33

Maintenance Mode ..................................................................................... 2-34

Clear Non-Standard Protocol .................................................................... 2-36

Download User Defined Protocol Codes ................................................. 2-36

Hex Dump Mode ......................................................................................... 2-37

Download Mode .......................................................................................... 2-38

User Download Mode ................................................................................. 2-39

4 Sample Test Labels ........................................................................................ 2-40

Section 3. Interface Specifications

1 Overview ........................................................................................................... 3-1

2 Interface Types ................................................................................................. 3-1

3 Receive Buffer .................................................................................................. 3-3

4 IEEE 1284 Parallel Interface ............................................................................ 3-4

5 Optional RS232C Serial Interface ................................................................... 3-6

6 Universal Serial Bus (USB) Interface ............................................................. 3-9

7 Local Area Network (LAN) Interface .............................................................. 3-10

8 Bi-Directional Communications ..................................................................... 3-10

9 Accessory (EXT) Connector ........................................................................... 3-19

Section 4. Electrical Checks and Adjustments

1 Overview ........................................................................................................... 4-1

2 Steps Prior to Some Procedures .................................................................... 4-2

3 DC Power Voltage Checks ............................................................................... 4-3

4 Potentiometer Assignments & Adjustments ................................................. 4-6

5a Pitch Offset Adjustment .................................................................................. 4-8

PN 9001079

Rev. B

SATO CL608e/CL612e Service Manual i

Table of Contents

Section 4. Electrical Checks and Adjustments

5b Pitch Offset Adjustment .................................................................................. 4-9

6 Label Gap Adjustment ................................................................................... 4-10

7 Eye-Mark Adjustment .................................................................................... 4-11

8 Feed/Backfeed Adjustment (Tear-Off) .......................................................... 4-12

9 Feed/Backfeed Adjustment (Cutter) ............................................................. 4-13

10 Feed/Backfeed Adjustment (Dispenser) ...................................................... 4-14

11 Ribbon Sensor Verification ........................................................................... 4-15

12 Ribbon Sensor Adjustment (Near End) ........................................................ 4-16

13 LCD Display Adjustment ............................................................................... 4-17

14 Print Darkness Adjustment ........................................................................... 4-18

Section 5. Mechanical Adjustments

1 Overview ........................................................................................................... 5-1

2 Ribbon Clutch Adjustments ............................................................................ 5-2

3 Print Head Position Adjustment ..................................................................... 5-5

4 Print Head Balance Adjustment ...................................................................... 5-7

5 Ribbon Roller Adjustment ............................................................................... 5-8

6 Feed Roller Adjustment (Label Tracking) ...................................................... 5-9

7 Timing Belt Tension Adjustment ................................................................... 5-11

8 Head Latch Adjustment ................................................................................. 5-12

9 Notch/Gap Sensor Adjustment .................................................................... 5-13

Section 6. Replacement Procedures

1 Overview .......................................................................................................... 6-1

2 Replacing the Main Circuit Board .................................................................. 6-2

3 Replacing the Fuses........................................................................................ 6-7

4 Replacing the Power Supply ........................................................................... 6-9

5 Replacing the Stepper Motor ........................................................................ 6-12

6 Replacing the Timing Belts ........................................................................... 6-13

7 Replacing the Print Head ............................................................................... 6-16

8 Replacing the Platen ...................................................................................... 6-19

9 Replacing the Ribbon Drive Clutch Washers .............................................. 6-23

10 Replacing the Ribbon Motion Sensor .......................................................... 6-27

11 Replacing the Paper End Switch (Micro-Switch) and the

Bottom Half of the Notch/Gap and Eye-Mark Sensors ............................... 6-30

12 Replacing the Top Half of the Notch/Gap Sensor ....................................... 6-34

13 Replacing the Display Panel or Keyboard ................................................... 6-37

Section 7. Factory Resets

1 Overview ........................................................................................................... 7-1

2 Factory/Service Test Print ............................................................................... 7-2

3 Clear Head Counters ........................................................................................ 7-3

4 Clear Dispenser Counter ................................................................................. 7-4

5 Clear Cutter Counter ........................................................................................ 7-5

6 Clear EEPROM .................................................................................................. 7-6

7 Sample Test Prints ........................................................................................... 7-7

Section 8. Troubleshooting

1 Overview .......................................................................................................... 8-1

2 Initial Checklist ................................................................................................ 8-2

3 The IEEE 1284 Parallel Interface .................................................................... 8-2 ii SATO CL608e/CL612e Service Manual PN 9001079

Rev. B

Table of Contents

Section 8. Troubleshooting

4 The RS232C Serial Interface ........................................................................... 8-4

5 The Universal Serial BUS (USB) .................................................................... 8-4

6 The LAN Ethernet Interface ............................................................................ 8-5

7 Error Signals .................................................................................................. 8-10

8 Troubleshooting Tables ................................................................................. 8-11

9 Head Pattern Examples ................................................................................ 8-15

10 Hex Dump Diagnostic Labels ....................................................................... 8-17

Section 9. Optional Accessories

1 Overview .......................................................................................................... 9-1

2 Label Cutter Kit Installation ............................................................................ 9-2

3 Label Dispenser Kit Installation ..................................................................... 9-6

4 PCMCIA Memory Expansion Installation .................................................... 9-15

5 Flash Memory Expansion Installation ......................................................... 9-20

6 Real Time Clock Installation ......................................................................... 9-22

Section 10. Parts List

1 Overview ........................................................................................................ 10-1

2 Base Cover Assembly ................................................................................... 10-2

3 Frame Assembly ........................................................................................... 10-11

4 Print Head Assembly .................................................................................. 10-18

5 Ribbon Assembly ........................................................................................ 10-22

6 Feed Roller Assembly ................................................................................. 10-27

7 Main PCB Assembly .................................................................................... 10-30

8 Interface Option ........................................................................................... 10-31

9 Dispenser Assembly Option ...................................................................... 10-32

10 Cutter Assembly Option ............................................................................. 10-39

11 PCMCIA Memory Option .............................................................................10-43

Index .............................................................................................................................. Index -1

PN 9001079

Rev. B

SATO CL608e/CL612e Service Manual iii

iv SATO CL608e/CL612e Service Manual PN 9001079

Rev. B