Troubleshooting. Magnavox MVH-3000

PREPARATION

Place the heater on a firm, level surface and plug into a grounded 120 V, 60 Hz power outlet and turn on the power switch on the rear of the unit . Only operate heater in upright position .

Insert two AAA batteries into the remote control before using (batteries not included) . *(Not all products will include a remote control .)

Please note that infrared heaters do not heat like a traditional space heater . You should not expect infrared heaters to blow hot air like a traditional space heater . Infrared heaters heat objects not air . Infrared heaters are intended to supplement an already heated, insulated room . Square footage specifications assume a single enclosed room not an entire home . Infrared heaters do not heat through walls, floors, and are not intended to replace a main heat source . Infrared heat can take at least 24 hours to warm a room but operate much more efficiently to maintain the desired temperature . Infrared heaters will not work well in uninsulated unheated spaces like screened in porches, RV’s, garages, unheated basements, etc .

TROUBLESHOOTING

PROBLEM

The heater does not turn on .

The heater displays an error code “E1”

The heater displays an error code “E2”

POSSIBLE CAUSE CORRECTIVE ACTION

1 . The power cord is not plugged in .

2 . The electricity at the main fuse box is not working .

3 . The battery in the remote control is dead .

4 . The thermostat on the heater is set lower than the room temperature .

5 . The power switch in the back of the unit is not in the ON position .

1 . Plug the power cord into an electrical outlet .

2 . Check the electricity at the main fuse box .

3 . Replace the batteries in the remote control .

4 . Increase the thermostat temperature on the heater for a higher heat setting .

5 . Switch the power switch to the ON position .

1 . The heater has overheated .

2 . Insufficient power to the unit

3 . The air filter is clogged .

4 . Insufficient air flow to the heater .

1 . Temperature sensor not functioning properly .

1 . Unplug the heater from the wall, wait a few seconds then plug the power cord back in .

2 . Make sure the unit is plugged into a dedicated 3-prong outlet, with no extension cords or surge protectors .

3 . Clean the air filter located on the back of the unit . see page 13 .

4 . Move the unit at least 3ft from the wall .

1 . Please contact technical support .

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