Performing Advanced Operations. Genesys AudioCodes 420HD

Genesys 420HD IP Phone User's Manual 6. Performing Advanced Operations

6 Performing Advanced Operations

This section shows how to perform advanced operations.

6.1 Answering Waiting Calls

You can accept a call on an extension on which there already is an active call.

Example: a. A call with A is in progress on LINE 1

= call in progress b. A call comes in from B

= call waiting



To answer B:

1. Press the Accept softkey; the icon is displayed indicating that the waiting call from B is answered; the previous call from A is put on hold:

2. To toggle between the calls, press the navigation control's upper or lower rim.

Note:

To enable / disable the call waiting feature, see Section 4.3

on page

24 .

6.2 Placing Calls On Hold

You can place a call on hold in order to answer a second incoming call (see Section 6.1

on page

45 ) or to make another call.



To place a call on hold:

 Accept an incoming call and then press the HOLD key; the call is put on hold:



To retrieve a call on hold:

 Press the HOLD key again -OR- press the Resume softkey.

6.3 Calling a Contact Listed in the Directory

You can call a contact listed in your directory.



To call a contact listed in your directory:

1. Press the CONTACTS key on the phone and then press the Select softkey to access the directory.

2.

Navigate to the contact to call (see also Section 4.11.5

on page 31 ).

3. Press the Dial softkey or the OK key on the phone.

Genesys 420HD IP Phone User's ManualVersion 2.2.8 45