Way Conference Calls. Genesys AudioCodes 420HD

Genesys 420HD IP Phone User's Manual 6. Performing Advanced Operations

6.7 Hosting 3

‐

Way Conference Calls

You can make a 3-way conference call with two other parties.



To make a 3

‐ way conference call:

1. Call the first participant ( M ); the call is established:

2. Press the Conf softkey ; the CONFERENCE WITH…screen is displayed.

3. Enter the number of a second participant, and then press the Dial softkey. When the second participant answers, a call is established.

4. Press the Conf softkey again; a 3-way conference call is established and the names of all participants are displayed on the screen.

5. To end the conference call, hang up the phone or press the End softkey.

6.7.1 Leaving a 3-Way Conference You Set up without Disconnecting the

Others

A caller who sets up a three-way conference call with two other parties can leave it without disconnecting the two other parties. The two others continue uninterrupted. The 'Drop from

Conference' feature supports this capability.



To leave a conference you set up, without disconnecting the other parties:

 Press the Transfer softkey; you're disconnected from the conference; the two remaining parties continue unaffected.

Note: The initiator of a call conference can also drop out of the conference by on-hooking the phone, without disrupting parties B and C. In a conference call initiated by user A with participants B and C, user A can on-hook to drop out, and B and C can continue talking uninterruptedly.

6.8 Muting Calls

You can mute the microphone of the handset, headset, or speakerphone during a call so that the other party cannot hear you. While the call is muted you can still hear the other party. Muting calls can also be used during conference calls.



To mute/unmute a call:

1. During a call, press the MUTE key.

2. To unmute, press the MUTE key again and resume the conversation.

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