6. Support Services & Worldwide Offices
Psion Teklogix provides a complete range of product support services to its customers worldwide. These services include technical support and product repairs.
6.1 Technical Support
Technical Support for Mobile Computing Products is provided via email through the Psion Teklogix customer and partner extranets. To reach the website, go to www.psionteklogix.com
and click on the appropriate Teknet link on the home page. Then click on the “Login” button or the “Register” button, depending on whether you have previously registered for Teknet. Once you have logged in, search for the “Support Request Form”.
6.2 Product Repairs
International
For technical support outside of Canada or the U.S.A., please contact your local Psion Teklogix office listed on our worldwide website: http://www.psionteklogix.com
Click on the heading labelled ‘Contacts’ to choose a Psion Teklogix technical support representative closest to you.
Canada/U.S.A
Canadian and U.S. customers can receive access to repair services, by calling the toll-free number following, or via our secure website
(see Technical Support on the previous page).
Note: Customers calling the toll-free number should have their
Psion Teklogix customer number or trouble ticket number available.
Voice:1 800 387-8898 (press option “2”)
Fax:1 905 812-6304
54 Psion Teklogix 7530 G2 Hand-Held Computer Quick Reference Guide
