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SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application
The ThinQ application allows you to communicate with the appliance using a smartphone.
Installing LG ThinQ Application
Search for the LG ThinQ application from the Google
Play Store on a smart phone. Follow instructions to download and install the application.
LG ThinQ Application Features
• For appliances with the logo
• The Tag On function can only be used with most smart phones equipped with the NFC (Near Field
Communication) function and based on the Android
OS (operating system).
Download Cycle
Download new and special cycles that are not included in the basic cycles on the appliance.
Appliances that have been successfully registered can download a variety of specialty cycles specific to the appliance.
Only one cycle can be stored on the appliance at a time.
Once cycle download is completed in the appliance, the appliance keeps the downloaded cycle until a new cycle is downloaded.
Machine Clean Coach
This function shows how many cycles remain before
It is time to run the Machine Clean cycle.
Smart Diagnosis™
This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.
Settings
Set the Rinse Aid Dispenser Level, Machine Clean
Reminder, Chime On/Off and Clean Indicator Light.
NOTE
• Press in the LG ThinQ application for a more detailed guide on how to use the Tag On function.
• The location of the smartphone’s NFC module may vary depending on the phone, and NFC use may be restricted on some smartphones due to differences in transmission methods. Because of the characteristics of NFC, if the transmission distance is too far, or if there is a metal sticker or a protective case on the phone, transmission will not be good. In some cases, NFC-equipped phones may be unable to transmit successfully.
• The content found in this manual may differ from the current version of the LG ThinQ application, and the software may be modified without informing customers.
• NFC function would vary depending on smart phones.
Smart Diagnosis™ Function
This feature is only available on models with the c or d logo.
Use this feature to help you diagnose and solve problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability.
• The feature may be subject to change without prior notice and may have a different form depending on where you are located.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible diagnosis method.
• Launch the
LG ThinQ
application and select the
Smart Diagnosis
feature in the menu. Follow the instructions for audible diagnosis provided in the
LG ThinQ
application.
1 Hold the mouthpiece of your phone over the
Smart Diagnosis
™ icon. Do not touch any other buttons.
2
Press and hold
Download Cycle
until a countdown displays on the appliance.
3
Keep the phone in place until the tone transmission has finished.
4
Once the countdown is over and the tones have stopped, resume your conversation with the call center agent, who will then be able to assist you using the information transmitted for analysis.
NOTE
• For best results, do not move the phone while the tones are being transmitted.
SMART FUNCTIONS
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