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6
Warranty
Guarantee
THIS IN NO WAY AFFECTS YOUR STATUTORY RIGHTS.
Warranty conditions
1) The repair or replacement must be carried out by an authorised Sunrise Medical dealer/service agent.
2) To apply the warranty conditions, should your produc require attention under these arrangements, notify the designated
Sunrise Medical service agent immediately giving full information about the nature of the difficulty. Should you be operating the product away from the locality of the designated Sunrise
Medical service agent work under the "Warranty Conditions” will be carried out by any other service agent designated by the manufacturer.
3) Should any part of the wheelchair require repair or replacement, as a result of a specific manufacturing or material defect, within 24 months (5 years on frame and cross brace) from the date on which the possession of the product was transferred to the original purchaser, and subject to it remaining within that ownership, the part or parts will be repaired or replaced completely free of charge if returned to the authorised service agent.
Note: This guarantee is not transferable.
4) Any repaired or replaced part will benefit from these arrange ments for the balance of the warranty period applicable to the wheelchair.
5) Parts replaced after the original warranty has expired are covered for a further 12 months.
6) Items of a consumable nature will not generally be covered during the normal warranty period, unless such items have clearly suffered undue wear as a direct result of an original manufacturing defect. These items include amongst others upholstery, tyres, inner tubes, and similar parts.
7) The above warranty conditions apply to all product parts for models purchased at full retail price.
8) Under normal circumstances, no responsibility will be accepted where the product has required repair or replacement as a direct result of: a) The product or part not having been maintained or serviced in accordance with the manufacturer’s recommendations, as stated in the Owner`s Manual and / or Service Manual. Failing to use only the specified original equipment parts.
b) The product or part having been damaged by neglect, accident or improper use.
c) The product or part having been altered from the manufacturer’s specifications, or repairs having been attempted prior to the service agent being notified.
Transportability
Transportation of your wheelchair within a vehicle
A wheelchair secured in a vehicle will not provide the equivalent level of safety and security as a vehicle seating system. It is always recommended that the user transfers to the vehicle seating. It is recognised that this is not always practical for the user to be transferred and in these circumstances, where the user must be transported whilst in the wheelchair, the following advice must be followed:
1. Confirm that the vehicle is suitably equipped to transport a pas senger in a wheelchair, and ensure the method of access/egress is suitable for your wheelchair type. The vehicle should have the floor strength to take the combined weight of the user, the wheel chair and accessories.
2. Sufficient space should be available around the wheelchair to en able clear access to attach, tighten and release the wheelchair and occupant tie down restraints and safety belts.
3.The occupied wheelchair must be located in a forward facing position and secured by the wheelchair tie down and occupant restraint straps (WTORS tie downs meeting the requirements of ISO 10542 or SAE J2249) in accordance with the WTORS manufacturer’s instructions.
4. The wheelchair’s use in other positions within a vehicle has not been tested e.g. transportation in a side facing position must not be carried out under any circumstances (Fig. a).
There is a risk of serious injury or death if this if this advice is ignored!
Fig. A
5. The wheelchair should be secured by a Tie Down Restraint system, conforming to ISO 10542 or SAE J2249 with non-adjustable front straps and adjustable rear straps, which typically use Karabiner clips/S hooks and tongue and buckle fittings. These restraints gener ally comprise of 4 individual straps that are attached to each corner of the wheelchair.
6. The tie-down restraints should be fitted to the main frame of the wheelchair as indicated in the diagram on the following page, and not to any attachments or accessories, e.g. not around the spokes of wheels, brakes or footrests.
7. The tie–down restraints should be attached as close as possible at an angle of 45 degrees and tightened securely in accordance with the manufacturer's instructions.
8.Alterations or substitutions must not be made to the wheelchair securement points or to structural and frame or components without consulting
Fig. B the manufacturer. Failure to do so will invalidate the ability of a Sunrise Medical wheelchair to be transported within a vehicle.
9. Both pelvic and upper torso restraint belts must be used to restrain the occupant to reduce the possibility of head and chest impacts with the vehicle components and serious risk of injury to the user and other vehicle occupants. (Fig b)
The upper torso restraint belt should be mounted to the vehicle “B” pillar - failure to do so will increase the risk of serious abdominal injuries to the user.
10. A head restraint suitable for transportation (see label on headrest) must be fitted and suitably positioned at all times during transportation.
11. Postural supports (lap straps, lap belts) should not be used or relied on for occupant restraint in a moving vehicle unless they are labelled as meeting the requirements specified in ISO 7176-19:2001 or SAE J2249.
12. The safety of the user during transportation depends upon the diligence of the person securing the tie-down restraints and they should have received appropriate instructions and/or training in their use.
13. Wherever possible remove and stow safely away from the wheelchair all auxiliary equipment, for example:
Crutches
Loose cushions
Tray Tables
14. Articulating/elevating leg rest should not be used in the elevated position when the wheelchair and user are being transported and the wheelchair is restrained using Wheelchair Transport and Occupant Restraints.
15. Reclining backrests should be returned to an upright position.
16. The manual brakes must be firmly applied.
17. Restraints should be mounted to the vehicle “B” pillar and should not be held away from the body by wheelchair components such as armrest or wheels.
Occupant Retraints Instruction
1. The pelvic restraint belt must be worn low across the front of the pelvis so that the angle of the pelvic belt is within the preferred zone of 30 to 75 degrees to the horizontal.
A steeper (greater) angle within the preferred zone is desirable i.e. closer to, but never exceeding 75degrees. (Fig c)
Fig. C
4. The tie down symbol (Fig F) on the wheelchair frame indicates the position of the wheelchair restraint straps. The straps are then tensioned after the front straps have been fitted to secure the wheelchair.
Positioning of the restraint straps is shown in more detail below:
Position of the front wheelchair tie down restraint and the tie down label (Fig H).
Fig. H
Fig. F
Transportability – positioning of wheelchair tie down restraints on wheelchair
The wheelchair secured with front and rear wheelchair tie down restraints
(Fig. G).
Fig. G
Fig. B
2. The upper torso restraint belt must fit over the shoulder and across the chest as illustrated Fig d and
Restraint belts must be adjusted as tightly as possible consistent with user comfort.
Restraint belt webbing must not be twisted when in use.The upper torso restraint belt must fit over the shoul der and across the shoulder as illustrated in Fig d and e.
Fig. D
Fig. E
Incorrect placement of the headrest
Correct placement of the headrest
3. The attachment points to the chair are the inner front side frame just above the castor, and the rear side frame. The straps are fitted around the side frames at the intersection of the horizontal and vertical frame tubes.
(See Figs G - I)
Position of the rear wheelchair tie down restraint and the tie down label on the wheelchair (Fig.I).
Fig. I
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Wheelchair Components
We at SUNRISE MEDICAL have been awarded the ISO-9001certificate, which affirms the quality of our products at every stage, from R & D to production. This products meet the requirements in accordance with EC guidelines. Options or accessories shown are available at extra cost.
Wheelchairs:
1. Push handles
2. Backrest upholstery
3. Sideguard
4. Seat sling
5. Footrest
6. Castors
7. Footboard
8. Fork
9. Quick-release axle
10. Wheel locks
11. Handrim
12. Rear wheel
1 2
3
5
8
10
11
9
4
12
6
7
8
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