Limited Warranty. Philips DV900VHS

80 Limited Warranty

Digital Video Disc Player / Video Cassette Recorder Combination

90 days Free Exchange / 91 days–One Year Reduced-Cost Exchange

WHO IS COVERED?

You must have proof of the date of purchase to exchange your product. A sales receipt or other document showing the date that you purchased the product is considered such proof.

MAKE SURE YOU KEEP...

Please keep your sales receipt or other document showing proof of date of purchase. Attach it to the owner’s manual and keep both nearby. Also keep the original box and packing material in case you need to return your product.

WHAT IS COVERED?

Warranty coverage begins the day you buy your product.

For 90 days thereafter, you may exchange the defective product for a new or renewed product at the store from which it was purchased or through Philips. Either exchange is made at no cost to you.

From 91 days to one year from the date of purchase, you will pay a preset exchange fee to obtain a new or renewed product. Follow the exchange procedures on the next page. This exchange opportunity ends one year after the date of purchase. The replacement product is covered only for the warranty period of the original product. When the warranty on the original product expires, the warranty on all replaced products also expires.

WHAT IS EXCLUDED?

Your warranty does not cover:

• shipping charges to return defective product.

• labor charges for installation or setup of the product, adjustment of customer controls on the product, and installation or repair of antenna systems outside of the product.

• product repair and/or part replacement because of improper installation, abuse, neglect, misuse, accident, unauthorized repair or other cause not within the control of Philips Consumer Electronics.

• reception problems caused by signal conditions or cable or antenna systems outside the product.

• a product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications.

• incidental or consequential damages resulting from the product. (Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. This includes, but is not limited to, prerecorded material, whether copyrighted or not copyrighted.)

• damage caused by the use of non-VHS tapes or tapes that have not been tested and labeled for use in two, four, six, and eight hour VHS recorders.

• a product that is used for commercial or institutional purposes (including but not limited to rental purposes).

WHERE IS EXCHANGE AVAILABLE?

Warranty exchange is available in all countries where the product is officially distributed by Philips Consumer

Electronics. In countries where Philips Consumer

Electronics does not distribute the product, the local

Philips service organization will attempt to exchange the product, although there may be a delay if the appropriate product is not readily available.

BEFORE EXCHANGING THE PRODUCT...

Please check your owner’s manual before exchanging the product. Adjustments of the controls discussed there may save you time and money.

LIMITATION OF LIABILITY AND REMEDY...

Philips is not liable under any circumstances for any direct, indirect, special, incidental, or consequential damages, howsoever incurred, even if notified of the possibility of such damages.

To the extent permitted by local law, the remedies provided in this warranty statement are your sole and exclusive remedy.

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state/province to state/province.

TO EXCHANGE YOUR PRODUCT IN THE U.S.A.,

PUERTO RICO, OR U.S. VIRGIN ISLANDS...

Follow the instructions stated previously in the “What is

Covered” section, or refer to the exchange instructions on the next page.

In the U.S.A., Puerto Rico, and U.S. Virgin Islands, all implied warranties, including the implied warranties of noninfringement, merchantability and fitness for a particular purpose, are specifically disclaimed, and to the extent inconsistent with law of the locality of the user, limited in duration to the duration of this express warranty. Because some states do not allow limitations on how long an implied warranty may last, this limitation may not apply to you.

TO EXCHANGE A PRODUCT IN CANADA...

Please contact Philips at:

1-800-661-6162 (French Speaking)

1-800-363-7278 (English Speaking)

In Canada, this warranty is given in lieu of all other warranties. There are no other warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose.

TO GET OUT-OF-WARRANTY EXCHANGE...

In the U.S.A., Puerto Rico, or U.S. Virgin Islands, contact

Philips Service Solutions Group at 1-800-531-0039 to obtain the cost of out-of-warranty exchange.

REMEMBER...

Please record below the model and serial numbers found on the product. Also, please fill out and mail your warranty registration card promptly. It will be easier for us to notify you if necessary.

MODEL #__________________________________

SERIAL #__________________________________

Philips Service Solutions Group, P.O. Box 2976, Longview, Texas 75606, (903) 242-4800

EL6473E002 /3-01

Limited Warranty (cont’d) 81

EXCHANGE INSTRUCTIONS

If your product is defective, you may be able to exchange it at the store from which it was purchased.

Most stores display a Return Policy. If not, ask the manager or sales associate how many days you have to exchange a product with them. After the store’s return period has expired, or if the store does not have an exchange program, you may exchange the product with Philips if you have your original sales receipt.

To exchange your product with Philips (per the warranty conditions stated previously), remember:

• If you exchange the product within 90 days of the original purchase, there is no cost to you.

• If you exchange the product more than 90 days after but less than one year after the day of original purchase, contact Philips Service Solutions Group (PSSG) at 1-800-531-0039 to determine the preset cost for exchange.

• After 12 months from the day of original purchase, contact PSSG at 1-800-531-0039 for information regarding out-of-warranty exchange.

• If you do not have your original sales receipt, or if you have any questions, call PSSG at 1-800-531-0039.

To obtain a replacement product from Philips:

1. Contact PSSG at 1-800-531-0039 to determine the cost for exchange.

2. Complete the Exchange Form below.

3. Pack the product and its accessories in the original box or a suitable alternative. You will receive replacement accessories with your replacement product. For packing details, call 1-800-531-0039.

4. Put the completed Exchange Form, a copy of the original sales receipt, and the proper payment amount into an envelope. DO NOT SEND CASH. Do not staple or clip these items together. Label the envelope “Return

Documents Enclosed.” Place this envelope in the box with the product.

5. Seal the box with packing tape and return the product via United Parcel Service (UPS), insured and freight prepaid, to:

Philips Recovery Center

Rojas 6

12420 Mercantile Avenue

El Paso, TX 79928

ATTENTION: DVD/VCR COMBINATION EXCHANGE

A replacement will be sent to you via UPS within 48 business hours of Philips’ receipt of the product.

EXCHANGE FORM

Your Address (street address to which replacement should be delivered, no P.O. boxes allowed):

Name:

Street Address: Apt. #:

City:

Phone (day):

State/Province:

Phone (night):

Zip Code/Postal Code:

Exchange Fee: + Sales Tax: = Total:

Method of Payment: (Check one. Please, no cash or CODs.)

_____ Check/Money order Check/Money order No.

_____

_____

_____

_____

American Express

Visa

Novus/Discover

Mastercard

Account number

___________________________

___________________________

___________________________

___________________________

Expiration date

__________

__________

__________

__________

Signature: _____________________________________________________________

Detailed reason for return, use additional paper if necessary: _____________________________________________

_______________________________________________________________________________________________

Model Number Serial Number

Remember, the return box should include the following:

• The product,

• Completed Exchange Form and sales receipt,

• Accessories supplied with the product, and

• Payment, if applicable.