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Index
Symbols/Numerics
500-sheet trays unexpected size or type error
500–sheet tray. See tray 3
A
A4
A5
accessories
address book, e-mail
address books, e-mail
address books, e-mail
address, device
Macintosh, problem-
ADF
adhesive labels. See labels
Administration menu, control
Alert Settings window, HP
Attention light
automatic document feeder (ADF)
automatic two-sided printing path
B
B5
bins
bins, output
paper curl, problem-
blank copies, problem-
blank pages
blocked fax list, printing 125
blurred print, problem-
books
both sides, copying
both sides, printing on blank pages default
browsers supported, HP
buttons, control panel
C
canceling
printing 95 canceling a print request 95
card stock
cardstock
cartridges
ENWW Index 243
ordering through embedded
status, viewing with HP
cartridges, print
chosen personality not
cleaning
clock
configuration page
control panel
key press sounds, default
messages, alphabetical
messages, numerical
convenience stapler
staple cassette, part
copying
problems, preventing 190 quality, problem-solving 190
Courier font, problem-solving 202
creased paper, problem-
curled paper, problem-
curly paper, problem-solving 150
custom
custom-size paper
customer support embedded Web server
D
Data light
default settings
density
diagnostics
digital sending
244 Index ENWW
validating gateway
DIMMs
disk
document feeder copying two-sided
dots, problem-solving 180, 186,
double-sided copying
double-sided printing blank pages, default
drivers
Macintosh, problem-
operating systems
duplex printing accessory
duplexer
duplexing blank pages, default
E
Easy Printer Care software 10,
EIO accessory
EIO cards
envelope
envelopes
environment for device
environment for printer
environmental stewardship
EPS files, problem-solving 200
Error button, control panel
error messages
Alert Settings, HP
Ethernet cards, part
European Union, waste
executive
ENWW Index 245
validating gateway
F
fax
fax accessory
Fax Activity Log
fax reports, printing 18, 45, 125
faxes receiving, problem-
Find Other Printers window, HP
Finnish laser safety
Firmware Update, Macintosh 133
first page
folders
fonts
EPS files, problem-
foreign interface harness (FIH)
front side optical system
fuser
G
gateways
General Protection FaultException
glass
glossy paper
graphical display, control
gray background, problem-
H
heavy paper
Help button, control panel
touchscreen 16 help, control panel 16
Home button, control panel
HP Easy Printer Care
HP Instant Support Professional
HP Jetdirect print server
HP Printer Utility, Macintosh 9,
HP Toolbox
humidity
I
I/O configuration
image defects, problem-
image quality
copy, improving 190 copy, problem-solving 190
image reptition, problem-
246 Index ENWW
Information tab, embedded Web
input trays. See trays install cartridge error
installing
Instant Support Professional
IP address
Macintosh, problem-
J
jams
print-cartridge area,
Jetdirect print server
job storage
jobs
K
keys, control panel
L
labels
language
language, printer
laser safety statements 229, 230
LDAP servers
validating gateway legal
legal paper
letter
letterhead
light print
lights
lines, problem-solving
loading
documents, sizes
scanner glass 66, 113 sizes supported 113
unexpected size or type error
loading media
loose toner, problem-solving 183
M
Macintosh
driver features 92 driver settings 9, 92
supported operating
USB card, problem-
margins
legal paper, problem-
Material Safety Data Sheet
media
ENWW Index 247
double-sided printing,
double-sided printing,
memory
permanent storage error
menu map
menus, control panel
messages
Alert Settings, HP
misformed characters, problem-
multiple pages per sheet 88, 93
multipurpose tray. See tray 1
N
Networking tab, embedded Web
networks
configuring gateway
HP Jetdirect print server error
HP Jetdirect print servers,
protocol configuration page,
validating gateway
not responding, problem-
number of copies
O
on-site service agreements 214
operating environment
ordering
supplies through embedded
output bins
output quality
copy, improving 190 copy, problem-solving 190
P
paper
248 Index ENWW
double-sided printing,
double-sided printing,
paper path
parallel port buffer overflow error
part numbers
memory 205 print cartridges 205
PCL drivers
operating systems
personality
phone line, connecting fax 120
photos
ports
problem-solving
PostScript
PostScript Printer Description
(PPD) files
PPDs
print cartridges
ordering through embedded
status, viewing with HP
print jobs
print quality
image defects 178 jams, after 178
tire tracks 186 white lines 186 white spots 186
Print Quality menu, control
printer drivers. See drivers
problem-solving
Error button, control panel
ENWW Index 249
protocol configuration page,
PS emulation driver
PS error pages
Q
quality
copy, improving 190 copy, problem-solving 190
R
Ready light
rear output bin
receiving faxes
registration, tray alignment 43
removing Macintosh software 10
repeating defects, problem-
replacing printing cartridges 137
resolution
Resolution Enhancement
REt (Resolution Enhancement
REt (Resolution Enhancement
retention, job
S
scanner glass
scanner lid backing, cleaning 141
scanning
scanning e-mail validating gateway
scanning to e-mail
scanning to e-mail
scanning to folder 118 scanning to workflow 118
security
sending faxes
sending to e-mail
sending to e-mail
validating gateway
250 Index ENWW
service
repacking device 214 service agreements 214
Service menu, control panel 47
settings
Settings tab, embedded Web
size, copy
size, media
A4 settings 41 default settings 41
unexpected, error
sizes, media
Sleep mode
slow printing, problem-
slow speed, problem-solving
smeared toner, problem-
SMTP gateways
SMTP servers configuring gateway
finding gateways 111 gateways, finding 111
validating gateway
software
supported operating
specifications
media 63 media sizes supported 63
speed fax receiving, problem-
spots, problem-solving 180, 186
staple cassette, part number 206
stapler
Start button, control panel
statement
status
Home screen, control
HP Printer Utility,
Stop button, control panel
storage, job
storing
straight-through paper path 74
supplies
authentication 136 counterfeit 136
ordering through embedded
replacing print cartridges 137
status, viewing with embedded
status, viewing with HP Printer
status, viewing with HP
ENWW Index 251
support embedded Web server
T
technical support
temperature specifications 219
tests
text, problem-solving
Time/Scheduling menu, control
tire tracks, problem-solving 186
toner adhesion problems,
smeared, problem-
Toolbox. See HP Toolbox top output bin
transparencies
tray 1
unexpected size or type error
tray 2
tray 3
trays
status, viewing with HP
unexpected size or type error
troubleshooting
Alert Settings window, HP
control panel messages,
error messages, alphabetical
error messages, numerical
Troubleshooting menu, control
two-sided copying
two-sided printing blank pages, default
types, media
U
unexpected size or type error
uninstalling Macintosh
USB port
problem-solving
V
validating gateway
vertical white or faded
W
Warning button, control panel
warranty
252 Index ENWW
wavy paper, problem-
Web sites
HP Web Jetadmin,
Macintosh customer
Material Safety Data Sheet
white lines or spots, problem-
Windows
driver features 86 driver settings 9, 86
supported operating
wrinkled paper, problem-
ENWW Index 253
254 Index ENWW
© 2006 Hewlett-Packard Development Company, L.P.
www.hp.com
*CB414-90911*
*CB414-90911*
CB414-90911
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Table of contents
- 13 Device basics
- 14 Device comparison
- 14 Features comparison
- 16 Walkaround
- 16 Device parts
- 17 Interface ports
- 18 Device software
- 18 Supported operating systems
- 18 Supported printer drivers
- 18 Select the correct printer driver
- 19 Universal printer drivers
- 19 Driver Autoconfiguration
- 19 Update Now
- 19 HP Driver Preconfiguration
- 19 Priority for print settings
- 21 Open the printer drivers
- 21 Software for Macintosh computers
- 22 Remove software from Macintosh operating systems
- 22 Utilities
- 22 HP Web Jetadmin
- 22 Embedded Web server
- 22 HP Easy Printer Care software
- 23 Supported operating systems
- 23 Supported browsers
- 23 Other components and utilities
- 25 Control panel
- 26 Use the control panel
- 26 Control-panel layout
- 27 Home screen
- 28 Buttons on the touchscreen
- 28 Control-panel help system
- 29 Use the Administration menu
- 29 Navigate the Administration menu
- 30 Information menu
- 31 Default Job Options menu
- 31 Default Options for Originals
- 32 Default Copy Options
- 33 Default Fax Options
- 34 Default E-mail Options
- 35 Default Send to Folder Options
- 36 Default Print Options
- 37 Time/Scheduling menu
- 39 Management menu
- 40 Initial Setup menu
- 40 Networking and I/O
- 48 Fax Setup
- 51 E-mail Setup
- 51 Send Setup menu
- 52 Device Behavior menu
- 55 Print Quality menu
- 57 Troubleshooting menu
- 59 Resets menu
- 59 Service menu
- 61 Input/output (I/O) configuration
- 62 USB configuration
- 63 Network configuration
- 63 Configure TCP/IPv4 parameters
- 63 Set an IP address
- 64 Set the subnet mask
- 64 Set the default gateway
- 65 Configure TCP/IPv6 parameters
- 65 Disable network protocols (optional)
- 65 Disable IPX/SPX
- 66 Disable AppleTalk
- 66 Disable DLC/LLC
- 66 HP Jetdirect EIO print servers
- 67 Media and trays
- 68 General guidelines for media
- 68 Paper to avoid
- 68 Paper that can damage the device
- 69 General media specifications
- 70 Media considerations
- 70 Envelopes
- 70 Envelopes with double side seams
- 71 Envelopes with adhesive strips or flaps
- 71 Envelope margins
- 71 Envelope storage
- 71 Labels
- 71 Label construction
- 71 Transparencies
- 72 Card stock and heavy media
- 72 Card stock construction
- 72 Card stock guidelines
- 72 Letterhead and preprinted forms
- 73 Select the correct fuser mode
- 75 Select print media
- 75 Supported media sizes
- 76 Supported media types
- 77 Printing and paper-storage environment
- 78 Load media
- 78 Load media on the scanner glass
- 78 Load the automatic document feeder (ADF)
- 79 Load tray 1 (multipurpose tray)
- 80 Customize tray 1 operation
- 81 Load tray 2 and optional tray 3
- 82 Load special media
- 84 Control print jobs
- 85 Select output bins
- 85 Print to the top output bin
- 86 Print to the rear output bin
- 87 Device features
- 88 Use the convenience stapler
- 88 Staple media
- 89 Load staples
- 91 Use job storage features
- 91 Gain access to the job storage features
- 91 Use the proof and hold feature
- 91 Create a proof and hold job
- 92 Print the remaining copies of a proof and hold job
- 92 Delete a proof and hold job
- 92 Use the private job feature
- 92 Create a private job
- 92 Print a private job
- 93 Delete a private job
- 93 Use the QuickCopy feature
- 93 Create a QuickCopy job
- 94 Print additional copies of a QuickCopy job
- 94 Delete a QuickCopy job
- 94 Use the stored job feature
- 94 Create a stored copy job
- 95 Create a stored print job
- 95 Print a stored job
- 95 Delete a stored job
- 97 Print
- 98 Use features in the Windows printer driver
- 98 Create and use quick sets
- 99 Use watermarks
- 99 Resize documents
- 99 Set a custom paper size from the printer driver
- 100 Use different paper and printing covers
- 100 Print a blank first page
- 100 Print multiple pages on one sheet of paper
- 101 Print on both sides of the paper
- 102 Use automatic duplex printing
- 102 Print on both sides manually
- 102 Layout options for printing on both sides
- 103 Use the Services tab
- 104 Use features in the Macintosh printer driver
- 104 Create and use presets
- 104 Print a cover page
- 105 Print multiple pages on one sheet of paper
- 105 Printing on both sides of the paper
- 107 Cancel a print job
- 107 Stop the current print job from the control panel
- 107 Stop the current print job from the software program
- 109 Copy
- 110 Use the Copy screen
- 111 Set the default copy options
- 112 Basic copy instructions
- 112 Copy from the scanner glass
- 112 Copy from the document feeder
- 113 Adjust the copy settings
- 114 Copy two-sided documents
- 114 Copying two-sided documents manually
- 114 Copy two-sided documents automatically (duplex models only)
- 116 Copy mixed-size originals
- 117 Change the copy-collation setting
- 118 Copy photos and books
- 119 Combine copy jobs by using Job Build
- 120 Cancel a copy job
- 121 Scan and send e-mail
- 122 Configure e-mail settings
- 122 Supported protocols
- 122 Configure e-mail server settings
- 123 Find gateways
- 123 Find the SMTP gateway from the device control panel
- 123 Find the SMTP gateway from an e-mail program
- 124 Use the Send E-mail screen
- 125 Perform basic e-mail functions
- 125 Load documents
- 125 Send documents
- 125 Send a document
- 126 Use the auto-complete function
- 127 Use the address book
- 127 Create a recipient list
- 127 Use the local address book
- 128 Add e-mail addresses to the local address book
- 128 Delete e-mail addresses from the local address book
- 129 Change e‑mail settings for the current job
- 130 Scan to a folder
- 130 Scan to a workflow destination
- 131 Fax
- 132 Analog faxing
- 132 Connect the fax to a telephone line
- 132 Configure and use the fax features
- 133 Digital fax
- 135 Manage and maintain the device
- 136 Use information pages
- 138 Configure e-mail alerts
- 139 Use the HP Easy Printer Care software
- 139 Open the HP Easy Printer Care software
- 139 HP Easy Printer Care software sections
- 141 Use the embedded Web server
- 141 Open the embedded Web server by using a network connection
- 142 Embedded Web server sections
- 144 Use HP Web Jetadmin software
- 145 Use the HP Printer Utility for Macintosh
- 145 Open the HP Printer Utility
- 145 HP Printer Utility features
- 147 Manage supplies
- 147 Supplies life
- 147 Approximate print-cartridge replacement intervals
- 147 Manage the print cartridge
- 147 Print-cartridge storage
- 147 Use genuine HP print cartridges
- 147 HP policy on non-HP print cartridges
- 148 Print-cartridge authentication
- 148 HP fraud hotline and Web site
- 149 Replace supplies and parts
- 149 Supply replacement guidelines
- 149 Change the print cartridge
- 152 Clean the device
- 152 Clean the exterior
- 152 Clean the scanner glass
- 153 Clean the scanner lid backing
- 153 Clean the ADF
- 155 Clean the paper path
- 156 Calibrate the scanner
- 157 Problem solving
- 158 Problem-solving checklist
- 158 Factors that affect performance
- 159 Problem-solving flowchart
- 162 Solve general device problems
- 165 Control-panel message types
- 166 Control-panel messages
- 175 Common causes of jams
- 176 Jam locations
- 177 Jam recovery
- 178 Clear jams
- 178 Clear jams from the ADF
- 180 Clear jams from the input-tray areas
- 181 Clear jams from the print-cartridge area
- 182 Clear jams from the output-bin areas
- 184 Clear jams from the duplexer
- 185 Solve repeated jams
- 187 Clear stapler jams
- 190 Solve print-quality problems
- 190 Print-quality problems associated with media
- 190 Print-quality problems associated with the environment
- 190 Print-quality problems associated with jams
- 190 Image defect examples
- 192 Light print (partial page)
- 192 Light print (entire page)
- 192 Specks
- 193 Dropouts
- 193 Lines
- 194 Gray background
- 194 Toner smear
- 195 Loose toner
- 195 Repeating defects
- 195 Repeating image
- 196 Misformed characters
- 196 Page skew
- 197 Curl or wave
- 197 Wrinkles or creases
- 198 Vertical white lines
- 198 Tire tracks
- 198 White spots on black
- 199 Scattered lines
- 199 Blurred print
- 200 Random image repetition
- 201 Solve network printing problems
- 202 Solve copy problems
- 202 Prevent copy problems
- 202 Image problems
- 203 Media-handling problems
- 205 Performance problems
- 206 Solve fax problems
- 206 Solve sending problems
- 207 Solve receiving problems
- 209 Solve e‑mail problems
- 209 Validate the SMTP gateway address
- 209 Validate the LDAP gateway address
- 210 Solve common Windows problems
- 211 Solve common Macintosh problems
- 213 Solve Linux problems
- 214 Solve PostScript problems
- 214 General problems
- 215 Supplies and accessories
- 216 Order parts, accessories, and supplies
- 216 Order directly from HP
- 216 Order through service or support providers
- 216 Order directly through the embedded Web server (for printers that are connected to a network)
- 216 Order directly through the HP Easy Printer Care software
- 217 Part numbers
- 217 Paper-handling accessories
- 217 Print cartridge
- 217 Memory
- 217 Cables and interfaces
- 218 Stapler accessories
- 218 Print media
- 221 Service and support
- 221 Hewlett-Packard limited warranty statement
- 222 Customer self repair warranty service
- 222 Print cartridge limited warranty statement
- 224 HP Customer Care
- 224 Online Services
- 224 Telephone support
- 224 Software utilities, drivers, and electronic information
- 224 HP direct ordering for accessories or supplies
- 224 HP service information
- 224 HP service agreements
- 225 HP Easy Printer Care software
- 225 HP support and information for Macintosh computers
- 226 HP maintenance agreements
- 226 On-site service agreements
- 226 Next-day on-site service
- 226 Weekly (volume) on-site service
- 226 Repacking the device
- 227 Extended warranty
- 229 Specifications
- 230 Physical specifications
- 230 Electrical specifications
- 231 Acoustic emissions
- 231 Operating environment
- 233 Regulatory information
- 234 FCC regulations
- 235 Environmental product stewardship program
- 235 Protecting the environment
- 235 Ozone production
- 235 Power consumption
- 235 Toner consumption
- 235 Paper use
- 235 Plastics
- 235 HP LaserJet print supplies
- 236 HP print supplies returns and recycling program information
- 236 Paper
- 236 Material restrictions
- 237 Disposal of waste equipment by users in private households in the European Union
- 237 Material Safety Data Sheet (MSDS)
- 237 For more information
- 239 Telecom statement
- 240 Declaration of conformity
- 241 Safety statements
- 241 Laser safety
- 241 Canadian DOC regulations
- 241 VCCI statement (Japan)
- 241 Power cord statement (Japan)
- 241 EMI statement (Korea)
- 242 EMI statement (Taiwan)
- 242 Laser statement for Finland
- 243 Working with memory and print server cards
- 244 Overview
- 245 Install memory
- 245 Install device memory
- 249 Check DIMM installation
- 249 Save resources (permanent resources)
- 250 Enable memory for Windows
- 251 Use HP Jetdirect print server cards
- 251 Install an HP Jetdirect print server card
- 252 Remove an HP Jetdirect print server card
- 253 Glossary
- 255 Index