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CINEO C1020 User Manual Coin Module
Coin Module
Device Overview
The coin module is a coin deposit / coin dispenser module which has been designed for indoor installation. The device is operated via the product-specific software for the system unit (PC) connected to the device.
Deposits are made by placing one or more coins in the coin entry tank. From here, they are transported to the separator disk. Coins are fed via the coin validator to the transport chain conveyor, where they are transported to the appropriate coin hoppers and stored. Coins of one denomination only can be stored in each coin hopper. The configuration of the eight available coin hoppers is preset in the factory and cannot be changed.
Coins are dispensed to the cash drawer from the coin hoppers.
Coin Module open
4
1
2
1 Overflow Box
2 Coin Hoppers
3
2
3 Sorting Unit
4 Power Supply
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CINEO C1020 User Manual Coin Module
Operating Unit open
1
4
1 Transport Chain Conveyer
2 Cover Coin Validator
2
3
3 Separator Disk
4 Handle to raise the Unit
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CINEO C1020 User Manual Coin Module
Access to the Coin Module
Plug the key into the lock, turn it to the left side and open the front door.
Push the cover to the left (1) and remove it upwards (2).
2
1
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CINEO C1020 User Manual
Turn the key to the right till the stop (see arrow). The unit willl be unlocked.
Raise the sorting unit by the black handle (1).
1
Lower the sorting unit with the black handle (1) until it locks in.
Coin Module
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CINEO C1020 User Manual Coin Module
Basic Operation
General
To operate the coin module, you will need the application software, which is installed on the connected system unit (PC).
i
You will not be able to carry out support/maintenance tasks without the product-specific software.
The product-specific software is necessary, for example, when you empty the coin hoppers.
The dialog for the product-specific software is executed via the system unit (PC).
Function elements
Status LED
Status LED (1) displays the status of the cash module.
Status LED
Green
1
Green blinking
Yellow
Blinking yellow
Red
Meaning
The device is being supplied with power.
The device is ready for operation.
The device is ready for deposit.
A warning is displayed on the customer panel's display.
The device is ready to take coins and a warning is displayed.
A problem has occurred.
In order to remedy a problem, see chapter "Malfunctions". If you cannot remedy the problem, contact
Service.
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CINEO C1020 User Manual
Acoustic signals
Coin Module
Acoustic signals are output over the loudspeaker (1).
Modes
The Coin module provides three modes:
1
2
3
Operation
Management
Maintenance (for service technicians only)
Without a key, the cash module is at the Operation mode
(1).
With the aid of the key, the Management (2) or
Maintenance (3) mode can be selected.
In Management mode, the coin module can be cleaned or coin jams cleared.
The Maintenance mode is only intended for use by service staff.
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CINEO C1020 User Manual Coin Module
Coin In
The hoppers can be filled either by inserting the coins directly into the coin entry tank or by using the filling unit (1).
1
i
The coin types / sizes that the coin hoppers can handle are preset in the factory.
Coin dispensing
The coin dispensing is controlled by the user specific application.
i
Please refer to your software manual to get all important informations.
Emptying the overflow box
Open the sorting unit (see section "Access to the coin module").
Remove the overflow box (see arrow) and empty it.
Lower the sorting unit (see section "Access to the coin module").
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CINEO C1020 User Manual Coin Module
Malfunctions
If a problem occurs or a warning is issued, the status LED will light up red or yellow. The messages are displayed on the LCD display of iteh coin module.
If the rejection rate of the coins rises, the coin validator must be cleaned.
Error messages and warnings
Problem Remedy
CINEO C1020 cannot be started. Check the position of the key, the 'Maintenance' position interrupts the power supply.
Check whether the power supply unit is turned on.
Check whether the cables are plugged in properly.
The PC cannot access the CINEO C1020 via the V.24 interface.
Check the position of the key; the 'Management' position rejects all commands from the PC.
Check that the correct data rate is set in the 'Select I/F' menu (see chapter "Modes", section "'Select I/F' menu").
Check that the right COM interface is set for the PC.
Check that the V.24 cable connecting the PC to the coin module is correctly inserted.
The PC cannot access CINEO C1020 via the USB interface.
Check the position of the key; the 'Management' position rejects all commands from the PC.
Check that 'USB' is set in the 'Select I/F' menu (see chapter "Modes", section "'Select I/F' menu").
Check that the right USB interface is set for the PC.
Check that the USB cable connecting the PC to the coin module is plugged in properly.
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CINEO C1020 User Manual
Message
no battery low battery upgraded
Restarted by WDT
Restarted by POS
E_21 – E_28
E_30 – E_38
E_40 – E_48
E_51 – E_58
Coin Module
Meaning
Backup battery not available
Backup battery is weak
Firmware updated
Remedy
Insert a new battery.
Insert a new battery. none
Firmware malfunction
Reset performed
Carry out a firmware update. none
Despite a count result above zero, one coin hopper proves to be empty on payout attempt.
The two-digit code names the coin hopper:
21=H, 22=G, 23=F, 24=E, 25=D,
26=C, 27=B, 28=A
(see chart below)
Check/correct the counts of the coin hoppers.
One cover of the sorting unit cannot be opened.
The two-digit code names the coin hopper under the particular cover:
30=Reject, 31=H, 32=G, 33=F, 34=E,
35=D, 36=C, 37=B, 38=A
Carry out an operational check on the particular lifting magnet.
(see chart below)
Check the sorting unit for jammed foreign objects and dirt.
One cover of the sorting unit cannot be closed.
The two-digit code names the coin hopper under the particular cover:
40=Reject, 41=H, 42=G, 43=F, 44=E,
45=D, 46=C, 47=B, 48=A
(see chart below)
Check the sorting unit for jammed foreign objects and dirt.
Carry out an operational check on the particular lifting magnet.
Check/correct the counts of the coin hoppers.
More coins than intended have been paid out.
The two-digit code names the coin hopper:
51=H, 52=G, 53=F, 54=E, 55=D,
56=C, 57=B, 58=A
(see chart below)
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CINEO C1020 User Manual
Message
E_90
E_91
E_92
E_93
E_94
E_A1 - E_A8
E_B1 - E_B8
Meaning
CRS Board error
CRS Entry magnetic sensor error
CRS coin sensor error
CRS optical sensor error.
CRS flash ROM error
Coin Module
Remedy
Restart the device.
Replace the coin validator.
During turn-on procedure a coin was located in the input tray.
Remove the coin and restart the device.
During turn-on procedure a coin was located in the coin validator
(magn. sensor).
Remove the coin and restart the device.
During turn-on procedure a coin was located in the coin validator
(opt. sensor).
Remove the coin and restart the device.
Reload the coin data or replace the coin validator.
Check/Clean the payout sensor in the particular coin hopper.
Replace the coin hopper.
Payout sensor LOW error in one of the coin hoppers.
The two-digit code names the coin hopper:
A1=H, A2=G, A3=F, A4=E, A5=D,
A6=C, A7=B, A8=A
(see chart below)
Payout sensor HIGH error in one of the coin hoppers.
The two-digit code names the coin hopper:
B1=H, B2=G, B3=F, B4=E, B5=D,
B6=C, B7=B, B8=A
(see chart below)
Check/Clean the payout sensor in the particular coin hopper.
Replace the coin hopper.
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CINEO C1020 User Manual Coin Module
Message
E_C1 - E_C8
E_D0
E_D1
E_D2
E_D3
E_D4
E_D5
E_D9
E_DA
Shutdown in deposit
Shutdown in dispense
Meaning
Payout sensor TIME error in one of the coin hoppers (detected signal too long/short).
Remedy
Check/Clean the payout sensor in the particular coin hopper.
Replace the coin hopper.
The two-digit code names the coin hopper:
C1=H, C2=G, C3=F, C4=E, C5=D,
C6=C, C7=B, C8=A
(see chart below)
No overflow box
Overflow box is ful
The shutter beneath the separator disk is open.
Object in separator disk
Insert the overflow box.
Empty the overflow box.
Check whether the shutter of the separator disk shuts without any problems.
Check the fork light barrier for dirt and foreign objects.
Check the separator disk for foreign objects.
Check/clean the transmitted light sensors (emitter/receiver) of the separator disk.
The coin payout tray is not in the right position.
Check whether the coin payout tray is correctly lowered.
Coin payout tray full Empty the coin payout tray. Make sure the sensor is not covered.
Jam in coin entry tank, separator disk, coin validator or on transport chain conveyor.
No dust box
Reset after deposit problem
Reset after dispense problem
Clear the jam.
Check the sensor both of the coin entry conveyor (close to the transport motor and the timing disk) and the coin validator.
Insert the dust box.
Check/correct the counts of the coin hoppers.
Check/correct the counts of the coin hoppers.
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CINEO C1020 User Manual Coin Module
Eliminate Coin Jams
Coin entry Tank
Check to make sure that no coins are jammed in the coin entry tank (see arrow).
Clear the coin jam.
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CINEO C1020 User Manual Coin Module
Separator Disk
Open the coin modul (see "Access to the Components").
2
1
Lift up the green lever (1) and swing the operation unit open (2).
Close the device in reverse order.
Check whether there are any foreign objects (1) in the separator disk and make sure that no coins are jammed.
Remove the foreign objects or coins.
If foreign objects are jammed between the separator disk and the delivery flap (1) for the dust box, remove the foreign objects by pressing against the joint (2) as shown by the arrow in order to lower the delivery flap slightly.
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CINEO C1020 User Manual
Coin Validator
Open the coin module (see section "Access to the coin module").
Pull the green lever (1) and swing the front operating unit open (2).
2
1
Unlock the green levers (arrows) and open the cover to the right.
Coin Module
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CINEO C1020 User Manual Coin Module
Check whether there are any foreign objects (1) in the separator disk and make sure that no coins are jammed.
Remove the foreign objects or coins. If it is not possible in the position, turn the green whell to the left until you can remove it.
2
Close the separator cover and the device.
1
Transport Chain Conveyor
Open the coin module (see section "Access to the coin module").
Pull the green lever (1) and swing the front operating unit open (2).
2
1
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CINEO C1020 User Manual
Unlock the green levers (arrows) and open the cover to the right.
Coin Module
Check the transport chain conveyor for jammed coins (1).
For this purpose open the cover of the coin validator to the right and keep it open while turning the green wheel counter-clockwise (2) and removing coins (3).
3
1
2
Close the coin validator cover again until you hear it lock into position.
Press the operating unit down and close the CINEO C1020.
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CINEO C1020 User Manual Coin Module
Emptying a Coin Hopper
Open the coin module (see chapter "Access to the Coin Module").
Remove the relevant hopper upwards (example, see arrow). Empty the hopper and put it back in place.
i
The coin hoppers are mechanically coded and therefore can only be inserted in appropriate position.
i
To avoid inventory discrepancies the same amount of coins must be placed in the hopper.
Lower the sorting unit again and close the CINEO C1020.
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CINEO C1020 User Manual Coin Module
Cleaning Instruction
Generell Informations
The device must be switched off for service and maintenance works.
You should service and clean the parts of the device at the specified intervals listed below.
In addition, please note the following:
Take care not to drop any cleaning liquids into the device.
Only use the cleaning material listed in this manual. Do not use thinners.
Find the resources and Order Numbers of the approved cleaning materials in the section
«Approved Cleaning Materials».
Maintenance
Check the dust box once a day and empty it, if necessary.
Visually inspect of the coin hoppers and coin paths.
Clean the coin paths.
Housing
Cleaning interval:
Cleaning material: as needed
Wet cleaning cloths for stainless steel surfaces Ballistol oil for cleaning stainless steel for varnished surfaces for plastic surfaces
Cleaning set for IT systems
Cleaning set for IT systems
Coin Paths
Clean the coin paths with compressed air.
Cleaning interval:
Cleaning material:
When necessary, at least once a month
Wincor Nixdorf air duster
Coin Validator
Cleaning interval:
Cleaning material:
When necessary, at least once a month
Cloth moistured with isoprophylalcohol, cleaning brush, dry cleaning cloth
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CINEO C1020 User Manual Coin Module
Coin Validator
Plug the key into the lock, turn it to the left side and open the front door.
Push the cover to the left (1) and remove it upwards (2).
2
1
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CINEO C1020 User Manual Coin Module
Grab the green lever and open the front cover (1).
1
Unlock the green levers (arrows) and open the cover to the right and hold it open.
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CINEO C1020 User Manual Coin Module
i
Use cloths moist with isopropyl alcohol, die cleaning brush and a lint-free cotton cloth. You can order all these materials from Wincor Nixdorf.
Use the isopropyl alcohol cloth to remove crumbs and stuff and to dissolve fouling on the
Teflon® edge (3). Then clean the area (yellow transparent) and the Teflon® edge (3) with the cleaning brush and dry the area with a lint-free cotton cloth.
To clean the whole area, turn the green wheel (1) to move the rotor into a different position.
Also clean the edges and surfaces of the rotor.
Never use knifes, scissors or any other sharp objects to clean the device as this may lead to damages and will void the Wincor Nixdorf warranty.
1
3
2
3
Teflon® edge top view
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CINEO C1020 User Manual Coin Module
Also mind to clean the silver wheel with the cleaning brush
Mount the device in logically reverse order.
Hopper Sensor
Plug the key into the lock, turn it to the left side and open the front door.
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CINEO C1020 User Manual Coin Module
Push the cover to the left (1) and remove it upwards (2).
2
1
Unlock the CINEO C1020 (1), move the cover at green lever a little to the right (2) and remove it upwards.
Turn the key to the right (1). The unit opens to the top (2).
2
1
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CINEO C1020 User Manual Coin Module
Remove the hopper one after the other upwardly and clean the sensors (1) with a cloth moistened with isopropyl alcohol. You can order these cleaning materials from Wincor Nixdorf.
Set the hoppers back in place and close the device.
1
34
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