Product Description. HP Compaq NC4400, Compaq tc4400 Tablet PC, Compaq tc4400, Compaq nc4400 Notebook PC
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1
Product Description
The HP Compaq nc4400 Notebook PC offers advanced modularity, Intel® Core™ Duo and Celeron® M processors, and extensive multimedia support.
HP Compaq nc4400 Notebook PC
Maintenance and Service Guide 1–1
Product Description
1.1 Features
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Intel Core Duo T2600 (2.17-GHz), T2500 (2.00-GHz),
T2400 (1.83-GHz), and T2300 (1.67-GHz) or Intel
Celeron M 1.60-GHz processors, varying by computer model
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12.1-inch, XGA, TFT (1024 × 768) display with over
16.8 million colors
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100-, 80-, or 60-GB high-capacity hard drive, varying by computer model
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256-MB DDR2 synchronous DRAM (SDRAM) at 633 MHz and 533 MHz, expandable to 4.0 GB
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Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by computer model
Full-size Windows keyboard with embedded numeric keypad
TouchPad and pointing stick pointing devices, including a dedicated vertical scroll region
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Integrated 10Base-T/100Base-T/1000Base-T Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack
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Integrated high-speed 56K modem with RJ-11 jack
Integrated wireless support for Mini Card 802.11b/g and
802.11a/b/g WLAN device
Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards
1–2 Maintenance and Service Guide
Product Description
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External 65-watt AC adapter with 3-wire power cord
6-cell Li-Ion battery pack
Audio speaker
Volume up, volume mute, and volume down buttons
Connectors:
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
Infrared
Audio-out (headphone)
Audio-in (microphone)
Universal Serial Bus (USB) v. 2.0 (3 ports, 1 powered)
Smart adapter power
External monitor
RJ-45 (network)
RJ-11 (modem)
S-Video-out
PC Card
Digital Media Slot
Primary battery pack
Accessory battery pack
Docking connector
Maintenance and Service Guide 1–3
Product Description
1.2 Resetting the Computer
If the computer you are servicing has an unknown password, follow the steps below to reset the password. These steps also clear CMOS.
✎
The following steps will not clear an unknown password if the stringent security option has been enabled in the BIOS. If stringent security is enabled, the system board must be replaced to reset an unknown password. Refer to
Board,” for more information on replacing the system board.
Before replacing the system board, perform the steps below to be sure that stringent security has been properly enabled.
Enabling stringent security provides enhanced prtotection for the power-on password and administrator password and other forms of power-on authorization. Stringent security is enabled/disabled by accessing the Password Options menu in the Computer Setup
utility. Refer to Section 2.1, “Computer Setup,” for more
information.
1. Prepare the computer for disassembly (refer to
“Preparing the Computer for Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.23, “RTC Battery,” for more information on
removing and replacing the RTC battery).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any battery packs at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.
1–4 Maintenance and Service Guide
Product Description
1.3 Power Management
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The computer comes with power management features that extend battery pack operating time and conserve power. The computer supports the following power management features:
Standby
Hibernation
Setting customization by the user
Hotkeys for setting the level of performance
Battery calibration
Lid switch resume
Power button
Advanced Configuration and Power Management (ACPM) compliance
Maintenance and Service Guide 1–5
Product Description
1.4 External Components
The external components on the front of the computer are shown below and described in Table 1-1.
Front Components
Item Component
1 Wireless light
2 Power light
Table 1-1
Front Components
Function
On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or Bluetooth® device, is turned on.
■ On: The computer is on.
■ Blinking green: The computer is in standby.
■ Blinking rapidly: Wrong AC adapter is connected. Connect an HP Smart AC
Adapter.
■ Off: The computer is off or in hibernation.
1–6 Maintenance and Service Guide
Product Description
6
7
8
Item Component
3
4 Drive light
Front Components (Continued)
Battery light
Function
■ Amber: A battery pack is charging.
■ Green: A battery pack is close to full charge capacity.
■ Blinking amber: A battery pack that is the only available power source has reached a low-battery condition. When the battery pack reaches a critical low-battery condition, the battery light begins blinking more quickly.
■ Off: If the computer is connected to an external power source, the light is turned off when all battery packs in the computer are fully charged. If the computer is not connected to an external power source, the light is turned off until the battery pack reaches a low-battery condition, when the light begins blinking amber.
■ Blinking green: The hard drive or optical drive is being accessed.
■ Amber: HP Mobile Data Protection has temporarily parked the hard drive.
5
Table 1-1
Infrared port Provides wireless communication between the computer and an optional
IrDA-compliant device.
Display release button Opens the computer.
Internal microphone Records sound.
Fingerprint reader Allows a fingerprint logon to Windows instead of using a password.
Maintenance and Service Guide 1–7
Product Description
The external components on the right side of the computer are shown below and described in Table 1-2.
Right-Side Components
1–8 Maintenance and Service Guide
Product Description
Item Component
1 Audio-out
(headphone) jack
2
Table 1-2
Right-Side Components
Audio-in (microphone) jack
Function
Connects an optional headphone or powered stereo speakers. Also connects the audio function of an audio/video device, such as a television or VCR.
Connects an optional monaural (single sound channel) or stereo (dual sound channel) microphone.
3 Powered USB port
4
5
PC Card slot or optional smart card reader
Digital Media Slot
Connects USB 1.1- or 2.0-compliant devices to the computer using a standard
USB cable, or connects an optional external
MultiBay or external MultiBay II to the computer. This USB port is a powered port that can be used without external power.
✎
On select computer models, the PC
Card slot may be replaced with an optional smart card reader.
If your computer has
■ a PC Card slot, it supports optional
Type I, Type II, 32-bit (CardBus), or
16-bit PC Cards.
■ a smart card reader, it accepts smart cards or Java™ Cards.
Supports Secure Digital (SD) Memory
Cards and MultiMediaCards (MMC).
Maintenance and Service Guide 1–9
Product Description
The external components on the left side of the computer are shown below and described in Table 1-3.
Left-Side Components
2 Vent
Table 1-3
Left-Side Components
Item Component
1 Security cable slot
Function
Attaches an optional security cable to the computer.
✎
The purpose of security solutions is to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen.
Provides airflow to cool internal components.
✎
To prevent overheating, do not obstruct vents. Use the computer only a hard, flat surface. Do not allow a hard surface, such as an adjoining printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.
✎
Depending on the computer model, vents vary in number and location.
1–10 Maintenance and Service Guide
Product Description
6
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4
5
Left-Side Components (Continued)
Item Component Function
3 Wireless button Turns the wireless functionality of the
WLAN or Bluetooth device on or off, but does not establish a connection.
✎
To establish a wireless connection, a wireless network must already be set up.
USB port
Info Center button
Connects a USB 1.1- and 2.0-compliant device to the computer using a standard
USB cable.
Launches Info Center, which enables you to open various software solutions.
Power switch
Speaker
Table 1-3
When the computer is
■ Off, slide toward the front of the computer and release to turn on the computer.
■ In standby, slide toward the front of the computer and release to exit standby.
■ In hibernation, slide toward the front of the computer and release to exit hibernation.
If the computer has stopped responding and Microsoft Windows shutdown procedures cannot be used, slide toward the front of the computer and hold for
4 seconds to turn off the computer.
Enables you to listen to music and hear audio alerts and signals from programs.
Maintenance and Service Guide 1–11
Product Description
The external components on the rear panel of the computer are shown below and described in Table 1-4.
Rear Panel Components
1–12 Maintenance and Service Guide
Product Description
Item Component
1 USB port
2
3
4
5
6
Table 1-4
Rear Panel Components
RJ-11 (modem) jack
RJ-45 (network) jack
Smart adapter power connector
External monitor port
S-Video-out jack
Function
Connects USB 1.1- and 2.0-compliant devices to the computer using a standard
USB cable.
Connects a modem cable. Enabled with
56-K connectivity.
Connects a network cable. Enabled with
10BASE-T/100BASE-TX/1000BASE-T connectivity.
Connects an AC adapter, an optional
AC adapter, or an optional power cable.
Connects an optional VGA external monitor or projector.
Is a 7-pin, dual-purpose jack.
It connects an optional S-Video device, such as a television, VCR, camcorder, overhead projector, or video capture card, with an optional, standard (4-pin) S-Video cable.
The extra 3 pins also enable an optional
S-Video-to-composite adapter to be used with the computer.
Maintenance and Service Guide 1–13
Product Description
The standard keyboard components of the computer are shown below and described in Table 1-5.
Standard Keyboard Components
1–14 Maintenance and Service Guide
Product Description
Item Component
1 Function keys (6)
2
3
4
5
6
7
8
fn
key
Table 1-5
Standard Keyboard Components caps lock
key
Windows logo key
Windows applications key
Arrow keys
Embedded numeric keypad
num lock
key
Function
Perform system and application tasks.
When combined with the fn key, the function keys f3, f4, and f8 through f11 perform additional tasks as hotkeys.
Enables caps lock and turns on the caps lock light.
Executes frequently used system functions when pressed in combination with a function key or the esc key.
Displays the Microsoft Windows
Start menu.
Displays a shortcut menu for items beneath the pointer.
Moves the cursor around the screen.
Can be used like an external numeric keypad.
Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.
Maintenance and Service Guide 1–15
Product Description
The computer top components are shown below and described in
Table 1-6.
Top Components
1–16 Maintenance and Service Guide
Product Description
8
9
6
7
10
4
5
Item Component
1
2
Left and right TouchPad buttons (2)
TouchPad
3
Table 1-6
Top Components
Left and right pointing stick buttons (2)
Pointing stick
Vent
Function
Function like the left and right buttons on an external mouse.
Moves the pointer. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.
Function like the left and right buttons on an external mouse.
Moves the pointer.
Provides airflow to cool internal components.
✎
To prevent overheating, do not obstruct vents. Use the computer only a hard, flat surface. Do not allow a hard surface, such as an adjoining printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.
Presentation button
Volume mute button
Volume down button
Volume up button
TouchPad scroll zone
Starts the presentation feature.
Mutes or restores volume.
Decreases computer sound.
Increases computer sound.
Scrolls upward or downward.
Maintenance and Service Guide 1–17
Product Description
The external components on the bottom of the computer are shown below and described in Table 1-7.
Bottom Components
1–18 Maintenance and Service Guide
Product Description
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5
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Table 1-7
Bottom Components
Item Component
1
2
Base enclosure cover
Docking connector
Function
Covers the display cable and connector.
Connects the computer to an optional docking device.
3
4
Accessory battery connector
Vents (3)
Connects an optional HP Ultra-Capacity
Battery or HP Extended Life Battery.
Provides airflow to cool internal components.
✎
To prevent overheating, do not obstruct vents. Use the computer only a hard, flat surface. Do not allow a hard surface, such as an adjoining printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.
Battery bay
Battery release latch
Hard drive cover
Expansion memory module compartment
Holds the battery pack.
Releases the battery pack from the battery bay.
Holds the primary hard drive.
Contains one expansion memory module slot.
Maintenance and Service Guide 1–19
Product Description
1.5 Design Overview
This section presents a design overview of key parts and features
of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:
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Audio
Bluetooth
Display
Hard drive
Intel Core Duo and Celeron M processors
Keyboard
Memory module
Mini Card devices
PC Card
Pointing stick
TouchPad
Ä
CAUTION: To properly ventilate the computer, allow at least a 7.6-cm
(3-inch) clearance on the left and right sides of the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software. Exhaust air is displaced through the ventilation grill located on the left side of the computer.
1–20 Maintenance and Service Guide
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Table of contents
- 3 Contents
- 7 Product Description
- 8 1.1 Features
- 10 1.2 Resetting the Computer
- 11 1.3 Power Management
- 12 1.4 External Components
- 26 1.5 Design Overview
- 27 Troubleshooting
- 27 2.1 Computer Setup
- 27 Using Computer Setup
- 28 Selecting from the File Menu
- 29 Selecting from the Security Menu
- 30 Selecting from the Diagnostics Menu
- 31 Selecting from the System Configuration Menu
- 32 2.2 Troubleshooting Flowcharts
- 53 Illustrated Parts Catalog
- 53 3.1 Serial Number Location
- 54 3.2 Computer Major Components
- 62 3.3 Display Assembly Components
- 64 3.4 Plastics Kit
- 65 3.5 Cable Kit
- 66 3.6 Miscellaneous (Not Illustrated)
- 68 3.7 Sequential Part Number Listing
- 75 Removal and Replacement Preliminaries
- 75 4.1 Tools Required
- 76 4.2 Service Considerations
- 76 Plastic Parts
- 76 Cables and Connectors
- 77 4.3 Preventing Damage to Removable Drives
- 78 4.4 Preventing Electrostatic Damage
- 79 4.5 Packaging and Transporting Precautions
- 80 4.6 Workstation Precautions
- 81 4.7 Grounding Equipment and Methods
- 83 Removal and Replacement Procedures
- 84 5.1 Serial Number
- 85 5.2 Disassembly Sequence Chart
- 87 5.3 Preparing the Computer for Disassembly
- 89 5.4 Hard Drive
- 93 5.5 Computer Feet
- 94 5.6 Bluetooth Module
- 96 5.7 External Memory Module
- 99 5.8 Keyboard Cover
- 102 5.9 Keyboard
- 106 5.10 Fan
- 107 5.11 Heat Sink
- 110 5.12 Processor
- 112 5.13 Internal Memory Module
- 114 5.14 Mini Card WLAN Module
- 116 5.15 Display Assembly
- 130 5.16 Button Board
- 133 5.17 Top Cover
- 137 5.18 TouchPad
- 141 5.19 Speaker
- 143 5.20 Infrared Board
- 145 5.21 System Board
- 150 5.22 Modem Module
- 152 5.23 RTC Battery
- 154 Specifications
- 166 Screw Listing
- 190 Software Backup and Recovery
- 198 Display Component Recycling
- 212 Connector Pin Assignments
- 218 Power Cord Set Requirements
- 222 Index