9
Technical Support
Please use the SAP Incident Wizard on the SAP Service Marketplace to submit your incidents on the following components:
KM-WPB // Workforce Performance Builder
KM-WPB-PRO // Workforce Performance Builder – Producer
KM-WPB-IPR // Workforce Performance Builder – Instant Producer
KM-WPB-MGR // Workforce Performance Builder - Manager
KM-WPB-NAV // Workforce Performance Builder - Navigator
If you are not familiar with the SAP Service Marketplace, please read the following information:
To access the SAP Support Portal you need an S-user ID and password. You can request access data from your SAP Super Administrator or register online on the SAP Service Marketplace page under ‘Registration‘.
With this user, you have read-access to all the contents of the SAP Support Portal, you can use the SAP
Community Network and SAP Help Portal, and you can also book courses under SAP Education.
If you want to work with the support applications (Incident Wizard, license key request, system data maintenance, software download and so on), you need the corresponding authorizations, which your SAP
Super Administrator can give you.
You can find information for new users and about support applications on the Support Portal Homepage under ‘Learn More‘. There you can also register for a personal overview demonstration of the SAP Support
Portal.
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Customer
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SAP Workforce Performance Builder 9.4
Technical Support
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