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5
Using Your Mitel 1000 Phone System
Note
System Description
• The Mitel 1000 is an Integrated Communications System supporting all your voice & data needs.
• The Mitel 1000 can accommodate 2 CO lines and 2 IP Trunks.
• The Mitel 1000 system can accommodate 4 wired Featurephone /
Standard phones, as well as 4 cordless sets.
• The Mitel 1000 Featurephone has a simple-to-use menu-driven interface.
• A doorphone is available that can be programmed to ring any extension. It is connected to Extension 23. A doorstrike output is also provided for activating an automatic door opener.
• External Music-on-Hold can also be used. This is provided using the optional Music-on Hold module. If installed it is connected to an extension position.
Introduction to your Mitel 1000 Phones
There are four wired and four cordless extension positions available on the
Mitel 1000.
The wired positions can be equipped with a Featurephone or standard telephone sets.
The cordless positions are equipped with the proprietary cordless phone.
The proprietary Featurephone and cordless phone are designed to simplify the use of the system by providing integrated features on the phones.
If a doorphone is installed it uses a wired extension position (extension 23) thus reducing the wired telephones to three. See page 97 for instructions on programming the doorphone.
Installing the External Music-on-Hold module also uses an extension position.
If both are installed the number of available wired telephones is reduced to two. See page 98 for instructions on programming the external Music on Hold module.
31
Getting Started
This section of your Owner’s Manual is your guide to using the Mitel 1000 system and its features, with either a Featurephone or a standard telephone.
It also explains how to program system settings using your Featurephone.
Read the section ‘System Featurephone’ on Page 33 to understand how to operate the menus and use the other features of your Featurephone.
To get up and running with your Featurephone, read the section ‘Getting
Started – Basic Call Features
’ on page 41.
If you are using a standard telephone, read the section ‘Using a Standard
Telephone
’ on page 49.
If you are using a cordless telephone, read the section ‘Using a Cordless
Telephone’
on page 38.
When you are ready to use additional call features, refer to the section
‘Additional Call Features’ on page 53.
To control which numbers system users may dial, refer to ‘Class of Service’ on page 62.
For ‘Programming Additional System Options’, such as Doorphone &
Doorstrike, see page 69.
Your Mitel 1000 system comes with an integrated Voicemail functionality, as a result a number of powerful Voice Services are available. Details are given in
‘Using Voicemail
’ on page 62.
32
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Table of contents
- 5 Introduction
- 5 Conformance
- 5 Important Safety instructions
- 7 FCC Regulatory Information
- 9 Industry Canada Regulatory Information
- 10 Radio Interference
- 10 RF Radiation Exposure
- 10 Basic Requirements
- 11 Using this Document
- 12 Getting to know your Mitel
- 12 Parts Check
- 13 Front Panel
- 14 Connecting your Mitel
- 14 Digital Cordless phone range
- 14 Connecting CO lines
- 14 Connecting your ADSL line
- 15 Connecting the Power
- 15 Register your Cordless phones
- 15 Connecting to the Internet
- 16 Cabling Featurephone
- 16 Cabling Standard telephones
- 17 Wall Mounting the Mitel
- 17 Featurephone connections (underside of phone)
- 19 Attaching the Featurephone desk plinth
- 19 Wall-mounting a Featurephone
- 20 Doorphone
- 21 Power Fail Telephone
- 22 Application
- 24 Basic PABX Settings
- 30 Date & Time Settings
- 31 Using Your Mitel 1000 Phone System
- 31 System Description
- 31 Introduction to your Mitel 1000 Phones
- 33 System Featurephone
- 38 Using the Cordless Telephone
- 41 Featurephone– Basic Call Features
- 49 Using a Standard or cordless Telephone
- 53 Additional Call Features
- 59 Extension Set-Up options
- 61 Incoming Call Handling
- 62 Using Voicemail
- 65 Remote Notification of Voice Messages
- 69 Programming Additional System Options
- 70 Connecting to the Internet
- 70 ADSL Modem configuration
- 70 Types of Internet Access
- 70 Configuring a PPPoA ADSL connection
- 73 Configuring a PPPoE ADSL connection
- 80 ADSL Operating Mode
- 81 Modem, LAN, WAN or add a host to the DMZ
- 86 Password
- 88 DHCP Server
- 92 Addressing
- 92 Changing the LAN IP address and subnet mask
- 94 Incoming Ringing
- 96 System Settings
- 100 Extension Settings
- 107 Line Settings
- 108 Line Forwarding
- 109 Class of Service
- 111 Timers
- 112 LCR Programming
- 113 CLI Routes
- 114 Outgoing Restriction
- 119 VoIP Settings
- 122 Wireless Setup / Security
- 135 Firewall
- 148 Diagnostics
- 154 Firmware Update
- 157 System Resets
- 159 Configuring Your Mitel 1000 via the Featurephone
- 159 To enter system programming
- 159 System Setup Options
- 171 Using Voicemail
- 176 Programming Additional System Options
- 177 Miscellaneous system configuration options
- 180 To configure CO lines
- 182 To set system timers
- 183 To reset your system
- 184 Cordless Phone Detailed Instructions
- 193 IP Addresses, Network Masks & Subnets
- 193 IP Addresses
- 194 Subnet masks
- 195 Glossary
- 201 Configuring your PCs
- 201 Configuring Ethernet PCs
- 206 Troubleshooting
- 206 Cannot browse the Internet
- 210 Troubleshooting your Cordless Phone
- 211 Troubleshooting the PABX