System Settings. Mitel Superset 1000

System Settings

Use this screen to program system wide settings for your system.

Activate Night Service

This feature allows the user to activate night service (normally outof-hours working). Night service set-up is used to define which extension rings on incoming calls, what the Class of Service is for each extension and what type of voice greeting is played.

The system operates in DAY MODE unless the night service option is specifically programmed to operate.

Answering Machine

This turns the Answering Machine on and off. In default all incoming calls are forwarded on no answer to the answering machine.

However if you want to be able to activate the answering machine and turn it on and off firstly associate the answering machine with a line or lines (see page 107) and then turn the answering machine on. This can be done from a Featurephone or from this setting.

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System VM Capacity

This setting determines the number of messages that may be stored in the answering machine.

Music on Hold Source

This options determines what a caller will hear when a call in placed on Hold.

Select the required option below from the drop-down box.

Silence

Tone

External – selects an external music source connected via an extension. See Music on Hold Extension, below.

Internal (Default – Internal system recording)

Answering Machine Password

The password can be between 1 and 8 digits long and can be any number between 1 and 99999999

This is the password used to access the system answering machine from extension 20.

Programming Password

The password is 4 digits long and can be any number between

0000 and 9999

This is the password used to access the programming functions on the system when using a Featurephone programming position

Store All Calls in the Caller ID Lists

Use this setting to determine what received calls are recorded by the system in the Caller ID Lists.

If set to OFF, only missed calls will be listed. If set to ON, all calls, including answered calls will be listed in the Caller ID lists.

Doorphone Enable

Use this to enable the operation of a Doorphone connected via the system.

Button Hopping

When Button hopping is enabled if you press a second line key while on a call on another line the first call is disconnected. With button hopping off the first call is placed on hold when the second line key is pressed.

Line Key Light

This allows you to have the line key light flashing or steady when a call is placed on hold. The default is flashing.

Night Services Start 1 (HHMM)

The time in 24-hour clock formats (HH:MM ) at which night service 1 is activated on the system.

Night Service End 1 (HHMM)

The time in 24-hour clock formats (HH:MM ) at which night service 1 is deactivated on the system.

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Night Service Start 2 (HHMM)

The time in 24-hour clock formats (HHMM ) at which night service 2 is activated on the system.

Night Service End 2 (HHMM)

The time in 24-hour clock formats (HHMM ) at which night service 2 is deactivated on the system.

Music On Hold Extension

Select an extension position to connect to an external music-onhold source. The drop down menu displays all available extension positions.

Weekend Service

Weekend service is selectable as being ON or OFF. This renders the system operable in accordance with night service settings. To enable the option, select the relevant option. As long as the option is selected, the system will operate in accordance with night service programming parameters.

Barge-In Tone

Barge-In can be provided with or without a warning tone. The default is that tone is provided.

Automatic Line selection

When Automatic Line selection is turned on when an extension goes off hook and dials a free line is selected and the digits are sent to line. Internal calls are made by selecting the internal call menu on

Featurephone or by pressing hookflash and dialing the extension number.

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System Speed Dials

You can dial your System speed dials from the relevant option on your Featurephone menu or by dialing the appropriate short code access from any analog phone.

This option allows the user to enter up to 99 System speed dial numbers, which will be available to all extensions. The System speed dials are referred to as Index 1 – 99.

You may also associate a Name with each Speed Dial entry.

Name

Enter up to 10 characters in this field

Number

Enter up to 20 digits in this field

To access the entries for Index 11 – 99, use the Next button on the bottom right hand corner of the Edit System Speed Dials page.

Note

WARNING

Make sure you select the APPLY button before proceeding to additional pages to complete more entries (e.g. Index 11 – 20), otherwise your changes might be lost.

Uploading System Speed Dials list

Alternatively, you may upload the System Speed Dials from a .CSV

(spreadsheet) file.

To do this, click Upload on the Edit System Speed Dials page and follow the instructions.

The file must be in .CSV format, with names in the first column, and phone numbers in the second column.

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