HP Service Manager Doctor

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HP Service Manager Doctor | Manualzz

Error References

The following table lists the possible errors that the Service Manager Doctor commands may return.

Error

Code Description

100000 SYS_ERROR

Category

SYSERROR

100001 UNKNOWN_ERROR SYSERROR Unknown error, please try again later or reach SM Doctor admin for a solution.

100002 COMMAND_NOT_EXIT PARSEERROR This command <command> is not recognizable, please enter again.

100003 NO_SUCH_OPTION

100004 NO_SUCH_

PARAMETER

100005 ARGU_NOT_EXIT

PARSEERROR This option <option> is not recognizable for this command, please enter again

PARSEERROR Xxx is not passed to any parameter, please enter again.

100006 ONLY_LOG_ERROR

100007 HELP_LOG_ERROR

PARSEERROR This argument <argument> is not recognizable, please enter again.

PARSEERROR Log option <option> is only valid with another command line option, please enter again.

PARSEERROR Log option is not valid with help option, please enter again.

100008 HELP_ERROR

100009 DUPLICATE_ERROR

Error Message (partial)

System error, please reach support team…

PARSEERROR Help option is valid by <command> help without other options. Please enter again.

PARSEERROR Duplicate options are found, please remove the same ones and keep each unique.

100010 LOG_PARAM_ERROR PARSEERROR Only true(1) or false(0) is allowed for this option.

100011 NODATA NODATA No data is available for this command.

100012 DB_DRIVER_ERROR

100013 SQL_EXCEPTION

100014 TABLE_DOES_NOT_

EXIT

DBERROR

DBERROR

DBERROR

Database driver can not be loaded.

SQLException is caught …

This table <table_name> does not exit.

HP Service Manager (9.33)

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SM Doctor User's Guide

Error References

Error

Code Description

100015 SM_NOT_FOUND

100016 SM_NOT_RUNNING

Category

SYSERROR

SYSERROR

Error Message (partial)

Service Manager is not found, please check.

Service Manager is not running, please check.

100017 COMMAND_TIMEOUT SYSERROR

100018 UNSATISFIED_LINK_

ERR OR

DBERROR

100019 RULE_PARSING_

ERROR

SYSERROR

Command execution timeout.

Unsatisfied link error.

Exception happened when parsing XML rule configuration file.

PARSEERROR Invalid input <input>.

100020 OTHER_PARSE_

ERROR

100021 INFO_NOT_

AVAILABLE

100022 RECORD_COUNT_

EXCEE D_

THRESHOLD

SYSERROR

DBERROR

Xxx information is not available.

The record count in table <table_name> exceeds threashold <threshold_value>, purge/ archive is needed.

100023 TABLE_MERGE_

NEEDED

100024 FIELD_NOT_

EXPECTED

100025 ORACLE_DRIVER_

NOT_F OUND

DBERROR

DBERROR

DBERROR

M2/M3 tables exist for xxx, table merge is needed.

This field xxx is not expected in table…

Oracle driver could not be loaded, please make sure driver's jar exists under xxx.

Valuelist length of xxx keys in globallists table exceeds threshold.

100026 GLOBALLISTS_

VALUELIS T_LENGTH_

EXCEED_THR SHOLD

DBERROR

100027 DATABASE_AUTH_

FAILED

DBERROR

100028 FILE_NOT_SAVED

100029 FILES_NOT_FULLY_

SAVED

100030 FILE_NOT_EXISTS

100031 FILES_NOT_EXIST

FILEERROR

FILEERROR

FILEERROR

FILEERROR

Username or password is invalid, database could not be connected.

File could not be saved.

Files could not be (fully) saved.

xxx does not exist.

xxx do not exist.

HP Service Manager (9.33)

Page 35 of 39

SM Doctor User's Guide

Error References

Error

Code Description

100032 NO_NEED_TO_SAVE_

TNS NAMES

Category

FILEERROR

Error Message (partial)

No need to save tnsnames.ora for xxx.

100033 NO_CLIENT_CONF_

SAVED

FILEERROR

100034 WEBSERVICE_AUTH_

FAIL ED

WEBSERVICE

ERROR

Username or password is invalid, server could not be connected.

100035 WEBSERVICE_

TIMEOUT

WEBSERVICE

ERROR

Timeout for this soap request.

100036 UNSUPPORTED_OS

No running sm client is detected, no configuration files could be saved.

100037

100038

SSL_ENABLED

UNSUPPORTED_DB

100039 CMD_LIMITED_TO

100040 KEYTOOL_ERROR

100041 NO_LOCAL_PING

SYSERROR

WEBSERVICE

ERROR

Web service call is not done because

SSL is enabled, you can start a SSL disabled process to run this command.

DBERROR

SM Doctor does not support this operating system <system_name>.

SM Doctor does not support this database.

This command is limited to xxx.

SYSERROR

FILEERROR

SYSERROR

Keytool error happened by checking

xxx.

Only vertical scaling setting is found, local host ping/ tracert is skipped.

100042 KEYFILE_NOT_EXIST SYSERROR

100043 PARAMETER_NOT_

EXIST

SYSERROR

100044 SQLPLUS_NOT_

FOUND

DBERROR

Keyfile <filename> does not exist.

Parameter <parameter> is not configured.

Sql plus is not found, please set its path in <variable>.

HP Service Manager (9.33)

Page 36 of 39

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