![](http://s3.manualzz.com/store/data/024439486_1-38f024972e6085e2efa4dd441334da4f-128x128.png)
advertisement
![HP Service Manager Doctor | Manualzz HP Service Manager Doctor | Manualzz](http://s3.manualzz.com/store/data/024439486_1-38f024972e6085e2efa4dd441334da4f-360x466.png)
Error References
The following table lists the possible errors that the Service Manager Doctor commands may return.
Error
Code Description
100000 SYS_ERROR
Category
SYSERROR
100001 UNKNOWN_ERROR SYSERROR Unknown error, please try again later or reach SM Doctor admin for a solution.
100002 COMMAND_NOT_EXIT PARSEERROR This command <command> is not recognizable, please enter again.
100003 NO_SUCH_OPTION
100004 NO_SUCH_
PARAMETER
100005 ARGU_NOT_EXIT
PARSEERROR This option <option> is not recognizable for this command, please enter again
PARSEERROR Xxx is not passed to any parameter, please enter again.
100006 ONLY_LOG_ERROR
100007 HELP_LOG_ERROR
PARSEERROR This argument <argument> is not recognizable, please enter again.
PARSEERROR Log option <option> is only valid with another command line option, please enter again.
PARSEERROR Log option is not valid with help option, please enter again.
100008 HELP_ERROR
100009 DUPLICATE_ERROR
Error Message (partial)
System error, please reach support team…
PARSEERROR Help option is valid by <command> help without other options. Please enter again.
PARSEERROR Duplicate options are found, please remove the same ones and keep each unique.
100010 LOG_PARAM_ERROR PARSEERROR Only true(1) or false(0) is allowed for this option.
100011 NODATA NODATA No data is available for this command.
100012 DB_DRIVER_ERROR
100013 SQL_EXCEPTION
100014 TABLE_DOES_NOT_
EXIT
DBERROR
DBERROR
DBERROR
Database driver can not be loaded.
SQLException is caught …
This table <table_name> does not exit.
HP Service Manager (9.33)
Page 34 of 39
SM Doctor User's Guide
Error References
Error
Code Description
100015 SM_NOT_FOUND
100016 SM_NOT_RUNNING
Category
SYSERROR
SYSERROR
Error Message (partial)
Service Manager is not found, please check.
Service Manager is not running, please check.
100017 COMMAND_TIMEOUT SYSERROR
100018 UNSATISFIED_LINK_
ERR OR
DBERROR
100019 RULE_PARSING_
ERROR
SYSERROR
Command execution timeout.
Unsatisfied link error.
Exception happened when parsing XML rule configuration file.
PARSEERROR Invalid input <input>.
100020 OTHER_PARSE_
ERROR
100021 INFO_NOT_
AVAILABLE
100022 RECORD_COUNT_
EXCEE D_
THRESHOLD
SYSERROR
DBERROR
Xxx information is not available.
The record count in table <table_name> exceeds threashold <threshold_value>, purge/ archive is needed.
100023 TABLE_MERGE_
NEEDED
100024 FIELD_NOT_
EXPECTED
100025 ORACLE_DRIVER_
NOT_F OUND
DBERROR
DBERROR
DBERROR
M2/M3 tables exist for xxx, table merge is needed.
This field xxx is not expected in table…
Oracle driver could not be loaded, please make sure driver's jar exists under xxx.
Valuelist length of xxx keys in globallists table exceeds threshold.
100026 GLOBALLISTS_
VALUELIS T_LENGTH_
EXCEED_THR SHOLD
DBERROR
100027 DATABASE_AUTH_
FAILED
DBERROR
100028 FILE_NOT_SAVED
100029 FILES_NOT_FULLY_
SAVED
100030 FILE_NOT_EXISTS
100031 FILES_NOT_EXIST
FILEERROR
FILEERROR
FILEERROR
FILEERROR
Username or password is invalid, database could not be connected.
File could not be saved.
Files could not be (fully) saved.
xxx does not exist.
xxx do not exist.
HP Service Manager (9.33)
Page 35 of 39
SM Doctor User's Guide
Error References
Error
Code Description
100032 NO_NEED_TO_SAVE_
TNS NAMES
Category
FILEERROR
Error Message (partial)
No need to save tnsnames.ora for xxx.
100033 NO_CLIENT_CONF_
SAVED
FILEERROR
100034 WEBSERVICE_AUTH_
FAIL ED
WEBSERVICE
ERROR
Username or password is invalid, server could not be connected.
100035 WEBSERVICE_
TIMEOUT
WEBSERVICE
ERROR
Timeout for this soap request.
100036 UNSUPPORTED_OS
No running sm client is detected, no configuration files could be saved.
100037
100038
SSL_ENABLED
UNSUPPORTED_DB
100039 CMD_LIMITED_TO
100040 KEYTOOL_ERROR
100041 NO_LOCAL_PING
SYSERROR
WEBSERVICE
ERROR
Web service call is not done because
SSL is enabled, you can start a SSL disabled process to run this command.
DBERROR
SM Doctor does not support this operating system <system_name>.
SM Doctor does not support this database.
This command is limited to xxx.
SYSERROR
FILEERROR
SYSERROR
Keytool error happened by checking
xxx.
Only vertical scaling setting is found, local host ping/ tracert is skipped.
100042 KEYFILE_NOT_EXIST SYSERROR
100043 PARAMETER_NOT_
EXIST
SYSERROR
100044 SQLPLUS_NOT_
FOUND
DBERROR
Keyfile <filename> does not exist.
Parameter <parameter> is not configured.
Sql plus is not found, please set its path in <variable>.
HP Service Manager (9.33)
Page 36 of 39
advertisement
advertisement
Table of contents
- 4 Contents
- 6 Introduction
- 6 Target audiences
- 6 Supported platforms
- 6 Supported Service Manager versions
- 6 Modes
- 6 Running Service Manager Doctor
- 8 Product Overview
- 8 Information collected
- 8 GUI mode
- 8 Service Manager Doctor Main window
- 9 Report window
- 10 Advanced Save window
- 11 Preference dialog box
- 11 Connect to Database dialog box
- 12 Connect to SM Server dialog box
- 12 Command-line mode
- 14 Command References
- 14 Service Manager Runtime commands (sm)
- 15 Extended Service Manager commands (esm)
- 18 Configuration commands (conf)
- 19 Database commands (db)
- 20 Operating System commands (os)
- 22 Web Service commands (ws)
- 22 Save commands (save)
- 23 Set commands (set)
- 24 Run commands (run)
- 26 Clear commands (clear)
- 26 Help command (help)
- 26 '-dlog' parameter
- 27 Configuration Validation Rules
- 27 Configuration rule file
- 27 Considerations for updating the rule file
- 28 Validation results
- 29 CmdOnDemand.xml
- 31 HTML Log Snippets
- 32 Rule Configuration File Snippets
- 34 Error References
- 37 Troubleshooting
- 38 We appreciate your feedback!