Localization Support. Cisco Unified Communications Manager Express Version 11.7 , Unified Communications Manager Express, Unified Communications Manager Express Version 12.5 , Unified Communications Manager Express Version 12.3 , Unified Communications Manager Express Version 14.0 , Unified Communications Manager Express Version 14.1 , Unified Communications Manager Express Version 12.0 , Unified Communications Manager Express Version 12.2 , Unified Communications Manager Express Version 11.5 , Unified Communications Manager Express Version 12.1
Mainos
Mainos
C H A P T E R
11
Localization Support
This chapter describes the localization support in Cisco Unified Communications Manager Express
(Cisco Unified CME) for languages other than English and network tones and cadences not specific to the
United States.
•
Information About Localization, page 405
•
Configure Localization Support on SCCP Phones, page 409
•
Configure Localization Support on SIP Phones, page 425
•
Configuration Examples for Localization, page 435
•
Configuration Examples for Locale Installer on SCCP Phones, page 438
•
•
Feature Information for Localization Support, page 441
Information About Localization
Localization Enhancements in Cisco Unified CME
Cisco Unified CME supports the French locale but some phrases in France French and Canadian French differ.
In Cisco Unified CME 9.5, Canadian French is supported as a user-defined locale on Cisco Unified SIP IP phones and Cisco Unified SCCP IP phones when the correct locale package is installed.
Note
Some abbreviations such as BLF, SNR, and CME are not localized.
Prerequisites
• Cisco Unified CME 9.5 or later version
• Locale package version 9.5.2.6 is required
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System-Defined Locales
Restriction
All the localization enhancements are supported in Cisco Unified CME only. They are not supported in
Cisco Unified SRST.
Table 23: Language Codes for User-Defined Locales, on page 406
shows the language codes used in the filenames of locale files.
Table 23: Language Codes for User-Defined Locales
Language
Canadian French
Language Code
fr_CA
For configuration information, see
Install User-Defined Locales, on page 413
.
System-Defined Locales
Cisco Unified CME provides built-in, system-defined localization support for 12 languages including English and 16 countries including the United States. Network locales specify country-specific tones and cadences; user locales specify the language to use for text displays.
Configuring system-defined locales depends on the type of IP phone:
• Cisco Unified IP Phone 7905, 7912, 7940, and 7960—System-defined network locales and user locales are preloaded into Cisco IOS software. No external files are required. Use the network-locale and
user-locale commands to set the locales for these phones.
• Cisco Unified IP Phone 6921, 6945, 7906, 7911, 7921, 7931, 7941, 7961, 7970, 7971, 8941, 8945, and
Cisco IP Communicator—You must download locale files to support the system-defined locales and store the files in flash memory, slot 0, or on an external TFTP server. See
.
• Cisco Unified 3905, 6941, 6945, 8961, 9951, and 9971 SIP IP Phones—You must download locale files to support the system-defined locales and store the files in flash memory, slot 0, or on an external TFTP server.
Note
TFTP aliases for localization are not automatically created for Cisco Unified SIP IP phones in a Cisco
Unified CME system. For more information on how to manually create TFTP aliases, see
System-Defined Locales for Cisco Unified IP Phone 8961, 9951, and 9971, on page 425
.
Note
Cisco Unified CME 10.5 Release onwards, the System defined locales are deprecated and User-defined locales are recommended.
Cisco Unified 3905 SIP IP Phones and Cisco Unified 6945, 8941, and 8945 SCCP IP Phones have support for all locales up to Cisco Unified CME 8.8.
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Localization Support for Cisco Unified SIP IP Phones
Localization Support for Cisco Unified SIP IP Phones
Cisco Unified CME 8.6 provides localization support for 12 languages including English and 16 countries including the United States. Network locales specify country-specific tones and cadences; user locales specify the language to use for text displays. Create additional localization support with user-defined locales. For more information about user-defined locales, see
User-Defined Locales, on page 407
.
In Cisco Unified CME 9.0 and later versions, localization is enhanced to support Cisco Unified 6941 and
6945 SIP IP Phones.
The load command supports both user-defined and system-defined locales.
Note
The locale files must be stored in the same location as the configuration files.
User-Defined Locales
The user-defined locale feature allows you to support network and user locales other than the system-defined locales that are predefined in Cisco IOS software. For example, if your site has phones that must use the language and tones for Traditional Chinese, which is not one of the system-defined choices, you must install the locale files for Traditional Chinese.
In Cisco Unified CME 4.0 and later versions, you can download files to support a particular user and network locale and store the files in flash memory, slot 0, or an external TFTP server. These files cannot be stored in the system location. User-defined locales can be assigned to all phones or to individual phones.
User-defined language codes for user locales are based on ISO 639 codes, which are available at the Library of Congress website at http://www.loc.gov/standards/iso639-2/ . User-defined country codes for network locales are based on ISO 3166 codes.
For configuration information, see
Install User-Defined Locales, on page 413
.
Localization Support for Phone Displays
On the Cisco Unified IP Phone 8961, 9951, and 9971, menus and prompts that are managed by the locale file for the IP phone type (.jar) or the Cisco Unified CME dictionary file are localized. Display options configured through Cisco IOS commands are not localized.
The following display items are localized by the IP phone (.jar file):
• System menus accessed with feature buttons (for example, messages, directories, services, settings, and information)
• Call processing messages
• Softkeys (for example, Redial and CFwdALL)
The following display items are localized by the dictionary file for Cisco Unified CME:
• Directory Service (Local Directory, Local Speed Dial, and Personal Speed Dial)
• Status Line
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Multiple Locales
Display options configured through Cisco IOS commands are not localized and can only be displayed in
English. For example, this includes features such as:
• Caller ID
• Header Bar
• Phone Labels
• System Message
Multiple Locales
In Cisco Unified CME 8.6 and later versions, you can specify up to five user and network locales and apply different locales to individual ephones or groups of ephones using ephone templates. For example, you can specify French for phones A, B, and C; German for phones D, E, and F; and English for phones G, H, and I.
Only one user and network locale can be applied to each phone.
Each of the five user and network locales that you can define in a multilocale system is identified by a locale tag. The locale identified by tag 0 is always the default locale, although you can define this default to be any supported locale. For example, if you define user locale 0 to be JP (Japanese), the default user locale for all phones is JP. If you do not specify a locale for tag 0, the default is US (United States).
To apply alternative locales to different phones, you must use per-phone configuration files to build individual configuration files for each phone. The configuration files automatically use the default user-locale 0 and network-locale 0. You can override these defaults for individual phones by configuring alternative locale codes and then creating ephone-templates to assign the locales to individual ephones.
For configuration information, see
Configure Multiple Locales on SCCP Phones, on page 420
.
Locale Installer for Cisco Unified SCCP IP Phones
Before Cisco Unified CME 7.0(1), configuring localization required up to 16 steps, most of which were manual and some of which required filename changes. In Cisco Unified CME 7.0(1) and later versions, the following enhancements for installing locales are supported:
• Locale installer that supports a single procedure for all SCCP IP phones.
• Cisco Unified CME parses new firmware-load text files and automatically creates the TFTP aliases for localization, eliminating the requirement for you to manually create up to five aliases for files in the
TAR file. To use this feature in Cisco Unified CME 7.0(1), you must use the complete filename, including the file suffix, when you configure the load command for phone firmware versions later than version
8-2-2 for all phone types. For example:
Router(config-telephony)#
load 7941 SCCP41.8-3-3S.loads
Note
In Cisco Unified CME 4.3 and earlier versions, you do not include the file suffix for any phone type except
Cisco ATA and Cisco Unified IP Phone 7905 and 7912. For example:
Router(config-telephony)#
load 7941 SCCP41.8-2-2SR2S
• Backward compatibility with the configuration method in Cisco Unified CME 7.0 and earlier versions.
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Locale Installer for Cisco Unified SIP IP Phones
For configuration information, see
Use the Locale Installer in Cisco Unified CME 7.0(1) and Later Versions,
on page 417 .
Locale Installer for Cisco Unified SIP IP Phones
Cisco Unified CME 9.0 and later versions support the following enhancements for installing locales for Cisco
Unified SIP IP phones:
• Locale installer that supports a single procedure for all Cisco Unified SIP IP phones.
• New load keyword that requires you to use the complete filename, including the file suffix (.tar), when you configure the user-locale command for all Cisco Unified SIP IP phone types. The command syntax is user-locale [user-locale-tag] {[user-defined-code] country-code} [load TAR-filename]. For example,
Router(config-register-global)#
user-locale 2 DE load CME-locale-de_DE-German-8.6.3.0.tar
With the locale installer, you do not need to perform manual configuration. Instead, you copy the locale file using the copy command in privileged EXEC configuration mode.
Note
You must copy the locale file into the /its directory (flash:/its or slot0:/its) when you store the locale files on the Cisco Unified CME router.
For example,
Router#
copy tftp://12.1.1.100/CME-locale-de_DE-German-8.6.3.0.tar flash:/its
For configuration information, see
Use the Locale Installer in Cisco Unified CME 9.0 and Later Versions,
on page 429 .
Configure Localization Support on SCCP Phones
Install System-Defined Locales for Cisco Unified IP Phone 6921, 6945, 7906,
7911, 7921, 7931, 7941, 7961, 7970, 7971, and Cisco IP Communicator
Network locale files allow an IP phone to play the proper network tone for the specified country. You must download and install a tone file for the country you want to support.
User locale files allow an IP phone to display the menus and prompts in the specified language. You must download and install JAR files and dictionary files for each language you want to support.
To download and install locale files for system-defined locales, perform the following steps.
Tip
The locale installer simplifies the installation and configuration of system- and user-defined locales in
Cisco Unified CME 7.0(1) and later versions. To use the locale installer in Cisco Unified CME 7.0(1) and later versions, see
Use the Locale Installer in Cisco Unified CME 7.0(1) and Later Versions, on page 417
.
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Localization Support
Restriction
• Localization is not supported for SIP phones.
• Phone firmware, configuration files, and locale files must be in the same directory, except the directory file for Japanese and Russian, which must be in flash memory.
Before You Begin
• Cisco Unified CME 4.0(2) or a later version.
• You must create per-phone configuration files as described in
Define Per-Phone Configuration Files and Alternate Location for SCCP Phones, on page 181
.
• You must have an account on Cisco.com to download locale files.
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Go to http://www.cisco.com/cgi-bin/tablebuild.pl/CME-Locale .
You must have an account on Cisco.com to access the Software Download Center. If you do not have an account or if you have forgotten your username or password, click the appropriate button at the login dialog box and follow the instructions that appear.
Navigate to Downloads Home > Products > Unified Communications > Call Control > Mid-Market Call Control
> Cisco Unified Communications Manager Express > Unified Communications Manager Express Individual File
Set and select your version of Cisco Unified CME.
Select the TAR file for the locale you want to install. Each TAR file contains locale files for a specific language and country and uses the following naming convention: CME-locale-language_country-CMEversion
Example:
For example, CME-locale-de_DE-4.0.2-2.0 is German for Germany for Cisco Unified CME 4.0(2).
Download the TAR file to a TFTP server that is accessible to the Cisco Unified CME router. Each file contains all the firmware required for all phone types supported by that version of Cisco Unified CME.
Use the archive tar command to extract the files to flash memory, slot 0, or an external TFTP server.
Example:
Router#
archive tar /xtract source-urlflash:/file-url
Example:
For example, to extract the contents of CME-locale-de_DE-4.0.2-2.0.tar from TFTP server 192.168.1.1 to router flash memory, use this command:
Router#
archive tar /xtract tftp://192.168.1.1/cme-locale-de_DE-4.0.2-2.0.tar flash:
See
Table 24: Phone-Type Codes for Locale JAR Files, on page 411
and
Table 25: System-Defined User and Network
for a description of the codes used in the filenames and the list of supported directory names.
Each phone type has a JAR file that uses the following naming convention:
language-phone-sccp.jar
Example:
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Phone Type
6921
6945
7906/7911
7931
7941/7961
7970/7971
8941/8945
CIPC
For example, de-td-sccp.jar is for German on the Cisco Unified IP Phone 7970.
Each TAR file also includes the file g3-tones.xml for country-specific network tones and cadences.
Table 24: Phone-Type Codes for Locale JAR Files
mk td gh ipc tc gp
Phone Code
rtl rtl
Table 25: System-Defined User and Network Locales
Language
English
Danish
Dutch
French
German dk nl fr
Language Code
en de
User-Locale
Directory Name
English_United_States
English_United_Kingdom UK
CA
Danish_Denmark
Dutch_Netherlands
French_France
DK
NL
FR
German_Germany
CA
DE
AT
CH
Country Code
US
Network-Locale
Directory Name
United_States
United_Kingdom
Canada
Denmark
Netherlands
France
Canada
Germany
Austria
Switzerland
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Localization Support
Language
Italian
Japanese
Norwegian
Portuguese
Russian
Spanish
Swedish ru es no pt se
Language Code
it
User-Locale
Directory Name
Italian_Italy jp Japanese_Japan
Norwegian_Norway
Portuguese_Portugal
Russian_Russia
Spanish_Spain
Swedish_Sweden
NO
PT
RU
ES
SE
Country Code
IT
Network-Locale
Directory Name
Italy
JP Japan
Norway
Portugal
Russian_Federation
Spain
Sweden
2
3
English for the United States is the default language. You do not need to install the JAR file for U.S. English unless you assign a different language to a phone and then want to reassign English.
Katakana is supported by Cisco Unified IP Phone 7905, 7912, 7940, and 7960. Kanji is supported by Cisco Unified IP Phone 7911, 7941, 7961, 7970, and
7971.
Step 7
If you store the locale files in flash memory or slot 0 on the Cisco Unified CME router, create a TFTP alias for the user locale (text displays) and network locale (tones) using this format:
Step 8
Example:
Router(config)#
Router(config)#
tftp-server flash:/jar_filealias directory_name/td-sccp.jar
tftp-server flash:/g3-tones.xml aliasdirectory_name/g3-tones.xml
Use the appropriate directory name shown in
Table 25: System-Defined User and Network Locales, on page 411
and remove the two-letter language code from the JAR file name. For example, the TFTP aliases for German and Germany for the Cisco Unified IP Phone 7970 are:
Router(config)#
Router(config)#
tftp-server flash:/de-td-sccp.jar alias German_Germany/td-sccp.jar
tftp-server flash:/g3-tones.xml alias Germany/g3-tones.xml
Note
On Cisco 3800 series routers, you must include /its in the directory name (flash:/its or slot0:/its). For example, the TFTP alias for German for the Cisco Unified IP Phone 7970 is: Router# tftp-server flash:/its/de-td-sccp.jar
alias German_Germany/td-sccp.jar
If you store the locale files on an external TFTP server, create a directory under the TFTP root directory for each user and network locale.
Use the appropriate directory name shown in
Table 25: System-Defined User and Network Locales, on page 411
and remove the two-letter language code from the JAR file name.
Step 9
Example:
For example, the user-locale directory for German and the network-locale directory for Germany for the Cisco Unified
IP Phone 7970 are:
TFTP-Root/German_Germany/td-sccp.jar TFTP-Root/Germany/g3-tones.xml
For Russian and Japanese, you must copy the UTF8 dictionary file into flash memory to use special phrases.
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Step 10
Step 11
Step 12
Step 13
• Only flash memory can be used for these locales. Copy russian_tags_utf8_phrases for Russian;
Japanese_tags_utf8_phrases for Japanese.
• Use the user-locale jp and user-locale ru command to load the UTF8 phrases into Cisco Unified CME.
Assign the locales to phones. To set a default locale for all phones, use the user-locale and network-locale commands in telephony-service configuration mode.
To support more than one user or network locale, see
Configure Multiple Locales on SCCP Phones, on page 420
.
Use the create cnf-files command to rebuild the configuration files.
Use the reset command to reset the phones and see the localized displays.
Install User-Defined Locales
You must download XML files for locales that are not predefined in the system. To install up to five user-defined locale files to use with phones, perform the following steps.
Note
From Cisco Unified CME 10.5 Release onwards, the System defined locales are deprecated and User-defined locales are recommended. However, the older locale packages can be still used but some phrases may be displayed in English.
Restriction
• User-defined locales are not supported on the Cisco Unified IP Phone 7920 or 7936.
• User-defined locales are not supported if the configuration file location is “system:”.
• When you use the setup tool from the telephony-service setup command to provision phones, you can only choose a default user locale and network locale and you are limited to selecting a locale code that is supported in the system. You cannot use multiple locales or user-defined locales with the setup tool.
• When using a user-defined locale, the phone normally displays text using the user-defined fonts, except for any strings that are interpreted by Cisco Unified CME, such as “Cisco/Personal Directory,”
“Speed Dial/Fast Dial,” and so forth.
Before You Begin
• Cisco Unified CME 4.0(3) or a later version.
• You must create per-phone configuration files as described in
Define Per-Phone Configuration Files and Alternate Location for SCCP Phones, on page 181
.
• You must have an account on Cisco.com to download locale files.
Step 1
Go to http://www.cisco.com/cgi-bin/tablebuild.pl/CME-Locale .
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Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
You must have an account on Cisco.com to access the Software Download Center. If you do not have an account or if you have forgotten your username or password, click the appropriate button at the login dialog box and follow the instructions that appear.
Navigate to Downloads Home > Products > Unified Communications > Call Control > Mid-Market Call Control
> Cisco Unified Communications Manager Express > Unified Communications Manager Express Individual File
Set and select your version of Cisco Unified CME.
Select the TAR file for the locale that you want to install. Each TAR file contains locale files for a specific language and country and uses the following naming convention: CME-locale-language_country-CMEversion-fileversion.
Example:
For example, CME-locale-zh_CN-4.0.3-2.0 is Traditional Chinese for China for Cisco Unified CME 4.0(3).
Download the TAR file to a TFTP server that is accessible to the Cisco Unified CME router. Each file contains all the firmware required for all phone types supported by that version of Cisco Unified CME.
Use the archive tar command to extract the files to slot 0, flash memory, or an external TFTP server.
Example:
Router#
archive tar /xtract source-urlflash:/file-url
For example, to extract the contents of CME-locale-zh_CN-4.0.3-2.0.tar from TFTP server 192.168.1.1 to router flash memory, use this command:
Router#
archive tar /xtract tftp://192.168.1.1/cme-locale-zh_CN-4.0.3-2.0.tar flash:
For Cisco Unified IP Phone 7905, 7912, 7940, or 7960, go to
. For Cisco Unified IP Phone 7911,
7941, 7961, 7970, or 7971, go to
.
Each phone type has a JAR file that uses the following naming convention: language-type-sccp.jar
Example:
For example, zh-td-sccp.jar is Traditional Chinese for the Cisco Unified IP Phone 7970.
See
Table 26: Phone-Type Codes for Locale Files, on page 414
and
Table 27: Language Codes for User-Defined Locales,
on page 415 for a description of the codes used in the filenames.
Table 26: Phone-Type Codes for Locale Files
Phone Type
6921
6945
7906/7911
7931
7941/7961
7970/7971 gp mk td rtl tc
Code
rtl
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Phone Type
8941/8945
CIPC
Code
gh ipc
Language
Bulgarian
Chinese
Croation
Czech Republic
Finnish
Greek
Hungarian
Korean
Polish
Portugese (Brazil)
Romanian
Serbian
Slovakian
Slovenian
Turkish
Table 27: Language Codes for User-Defined Locales
sl tr sr sk hu ko fi el pl pt ro hr cs
Language Code
bg zh
4
For Cisco Unified IP Phone 7931, code for Chinese Simplified is chs; Chinese Traditional is cht.
Step 8
If you store the locale files in flash memory or slot 0 on the Cisco Unified CME router, create a TFTP alias using this format:
Example:
Router(config)#
tftp-server flash:/jar_filealias directory_name/td-sccp.jar
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Step 9
Remove the two-letter language code from the JAR filename and use one of five supported directory names with the following convention: user_define_number, where number is 1 to 5
For example, the alias for Chinese on the Cisco Unified IP Phone 7970 is:
Router(config)#
tftp-server flash:/zh-td-sccp.jar alias user_define_1/td-sccp.jar
Note
On Cisco 3800 series routers, you must include /its in the directory name (flash:/its or slot0:/its). For example, the TFTP alias for Chinese for the Cisco Unified IP Phone 7970 is:
Router(config)# tftp-server flash:/its/zh-td-sccp.jar alias user_define_1/td-sccp.jar
If you store the locale files on an external TFTP server, create a directory under the TFTP root directory for each locale.
Remove the two-letter language code from the JAR filename and use one of five supported directory names with the following convention: user_define_number, where number is 1 to 5
Step 10
Step 11
Step 12
Example:
For example, for Chinese on the Cisco Unified IP Phone 7970, remove “zh” from the JAR filename and create the
“user_define_1” directory under TFTP-Root on the TFTP server:
TFTP-Root/user_define_1/td-sccp.jar
Go to
.
Download one or more of the following XML files depending on your selected locale and phone type. All required files are included in the JAR file.
Example:
7905-dictionary.xml
7905-font.xml
7905-kate.xml
7920-dictionary.xml
7960-dictionary.xml
7960-font.xml
7960-kate.xml
7960-tones.xml
SCCP-dictionary.utf-8.xml
SCCP-dictionary.xml
Rename these files and copy them to flash memory, slot 0, or an external TFTP server. Rename the files using the format user_define_number_filename where number is 1 to 5.
Example:
For example, use the following names if you are setting up the first user-locale: user_define_1_7905-dictionary.xml
user_define_1_7905-font.xml
user_define_1_7905-kate.xml
user_define_1_7920-dictionary.xml
user_define_1_7960-dictionary.xml
user_define_1_7960-font.xml
user_define_1_7960-kate.xml
user_define_1_7960-tones.xml
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Use the Locale Installer in Cisco Unified CME 7.0(1) and Later Versions
Step 13
Step 14
Step 15
Step 16
user_define_1_SCCP-dictionary.utf-8.xml
user_define_1_SCCP-dictionary.xml
Copy the language_tags_file and language_utf8_tags_file to the location of the other locale files (flash memory, slot 0, or TFTP server). Rename the files to user_define_number_tags_file and user_define_number_utf8_tags_file respectively, wherenumber is 1 to 5 and matches the user-defined directory.
Assign the locales to phones. See
Configure Multiple Locales on SCCP Phones, on page 420
.
Use the create cnf-files command to rebuild the configuration files.
Use the reset command to reset the phones and see the localized displays.
Use the Locale Installer in Cisco Unified CME 7.0(1) and Later Versions
To install and configure locale files to use with SCCP phones in Cisco Unified CME, perform the following steps.
Tip
Cisco Unified CME 7.0(1) provides backward compatibility with the configuration method in
Cisco Unified CME 4.3/7.0 and earlier versions. To use the same procedures as you used with earlier versions of Cisco Unified CME, see
Install System-Defined Locales for Cisco Unified IP Phone 6921,
6945, 7906, 7911, 7921, 7931, 7941, 7961, 7970, 7971, and Cisco IP Communicator, on page 409
.
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Use the Locale Installer in Cisco Unified CME 7.0(1) and Later Versions
Restriction
• When using an external TFTP server, you must manually create the user locale folders in the root directory. This is a limitation of the TFTP server.
• Locale support is limited to phone firmware versions that are supported by Cisco Unified CME.
• User-defined locales are not supported on the Cisco Unified IP Phone 7920 or 7936.
• User-defined locales are not supported if the configuration file location is system.
• When you use the setup tool from the telephony-service setup command to provision phones, you can only choose a default user locale and network locale, and you are limited to selecting a locale code that is supported in the system. You cannot use multiple locales or user-defined locales with the setup tool.
• When using a user-defined locale, the phone normally displays text using the user-defined fonts, except for any strings that are interpreted by Cisco Unified CME, such as “Cisco/Personal Directory,” and “Speed Dial/Fast Dial.”
• If you install and configure a user-defined locale using country codes U1-U5 and then you install a new locale using the same label, the phone retains the original language locale even after the phone is reset. This is a limitation of the IP phone. To work around this limitation, you must configure the new package using a different country code.
• Each user-defined country code (U1-U5) can be used for only one user-locale-tag at a time. For example:
Router(config-telephony)#
user-locale 2 U2 load Finnish.pkg
Router(config-telephony)#
user-locale 1 U2 load Chinese.pkg
LOCALE ERROR: User Defined Locale U2 already exists on locale index 2.
Before You Begin
• Cisco Unified CME 7.0(1) or a later version.
• You must configure Cisco Unified CME for per-phone configuration files. See
Configuration Files and Alternate Location for SCCP Phones, on page 181
.
• When the storage location specified by the cnf-file location command is flash memory, sufficient space must be on the flash file system for extracting the contents of the locale TAR file.
• You must have an account on Cisco.com to download locale files.
Step 1
Step 2
Step 3
Go to http://www.cisco.com/cgi-bin/tablebuild.pl/CME-Locale .
You must have an account on Cisco.com to access the Software Download Center. If you do not have an account or have forgotten your username or password, click the appropriate button at the login dialog box and follow the instructions that appear.
Navigate to Downloads Home > Products > Unified Communications > Call Control > Mid-Market Call Control
> Cisco Unified Communications Manager Express > Unified Communications Manager Express Individual File
Set and select your version of Cisco Unified CME.
Select the TAR file for the locale you want to install. Each TAR file contains locale files for a specific language and country and uses the following naming convention: CME-locale-language_country-CMEversion
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Step 4
Example:
For example, CME-locale-de_DE-7.0.1.0 is German for Germany for Cisco Unified CME 7.0(1).
Download the TAR file to the location previously specified by the cnf-file location command. Each file contains all the firmware required for all phone types supported by that version of Cisco Unified CME.
a) If the cnf-file location is flash memory: Copy the TAR file to the flash:/its directory.
b) If the cnf-file location is slot0: Copy the TAR file to the slot0:/its directory.
c) If the cnf-file location is tftp: Create a folder in the root directory of the TFTP server for each locale using the following format and then copy the TAR file to the TFTP-Root folder. TFTP-Root
/
TAR-filename
Example:
For system-defined locales, use the locale folder name as shown in
Table 28: System-Defined and User-Defined
. For example, create the folder for system-defined German as follows:
TFTP-Root/de_DE-7.0.1.0.tar
For up to five user-defined locales, use the User_Define_n folder name as shown in
User-Defined Locales, on page 419
. A user-defined locale is a language other than the system-defined locales that are predefined in Cisco IOS software. For example, create the folder for user-defined locale Chinese (User_Define_1) as follows:
TFTP-Root/CME-locale-zh_CN-7.0.1.0.tar
Note
For a list of user-defined languages supported in Cisco Unified CME, see Cisco Unified CME Localization
Matrix .
Table 28: System-Defined and User-Defined Locales
Language
English
Locale Folder Name
English_United_States
English_United_Kingdom
Danish
Dutch
French
German
Italian
Danish_Denmark
Dutch_Netherlands
French_France
German_Germany
Italian_Italy
FR
CA
DE
AT
CH
IT
CA
DK
NL
Country Code
US
UK
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Language
Japanese
Norwegian
Portuguese
Russian
Spanish
Swedish
Un
Locale Folder Name
Japanese_Japan
Norwegian_Norway
Portuguese_Portugal
Russian_Russia
Spanish_Spain
Swedish_Sweden
User_Define_n
2
Country Code
JP
NO
PT
RU
ES
SE
Un
2
5
6
Katakana is supported by Cisco Unified IP Phone 7905, 7912, 7940, and 7960. Kanji is supported by Cisco Unified IP Phone 7911, 7941, 7961, 7970, and
7971.
Where “n” is a number from 1 to 5.
Step 5
Step 6
Step 7
Step 8
Use the user-locale [user-locale-tag] country-codeload TAR-filename command in telephony-service configuration mode to extract the contents of the TAR file. For country codes, see
Table 28: System-Defined and User-Defined Locales,
on page 419 .
Example:
For example, to extract the contents of the CME-locale-zh_CN-7.0.1.0.tar file when U1 is the country code for user-defined locale Chinese (User_Define_1), use this command:
Router (telephony-service)#
user-locale U1 load CME-locale-zh_CN-7.0.1.0.tar
Assign the locales to phones. See
Configure Multiple Locales on SCCP Phones, on page 420
.
Use the create cnf-files command to rebuild the configuration files.
Use the reset command to reset the phones and see the localized displays.
Verify User-Defined Locales
See
Verify Multiple Locales on SCCP Phones, on page 424
.
Configure Multiple Locales on SCCP Phones
To define one or more alternatives to the default user and network locales and apply them to individual phones, perform the following steps.
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Restriction
• Multiple user and network locales are not supported on the Cisco Unified IP Phone 7902G, 7910,
7910G, or 7920, or the Cisco Unified IP Conference Stations 7935 and 7936.
• When you use the setup tool from the telephony-service setup command to provision phones, you can only choose a default user locale and network locale and you must select a locale code that is predefined in the system. You cannot use multiple or user-defined locales with the setup tool.
Before You Begin
• Cisco Unified CME 4.0 or a later version.
• To specify alternative user and network locales for individual phones in a Cisco Unified CME system, you must use per-phone configuration files. For more information, see
Define Per-Phone Configuration
Files and Alternate Location for SCCP Phones, on page 181
.
• You can also use user-defined locale codes as alternative locales after you download the appropriate
XML files. See
Install User-Defined Locales, on page 413
.
SUMMARY STEPS
1. enable
2. configure terminal
3. telephony-service
4. user-locale [user-locale-tag] {[user-defined-code] country-code}
5. network-locale network-locale-tag [user-defined-code] country-code
6. create cnf-files
7. exit
8. ephone-template template-tag
9. user-locale user-locale-tag
10. network-locale network-locale-tag
11. exit
12. ephone phone-tag
13. ephone-template template-tag
14. exit
15. telephony-service
16. reset {all [time-interval]| cancel | mac-address mac-address | sequence-all}
17. end
DETAILED STEPS
Step 1
Command or Action enable
Purpose
Enables privileged EXEC mode.
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Step 2
Step 3
Step 4
Step 5
Step 6
Command or Action Purpose
• Enter your password if prompted.
Example:
Router> enable
configure terminal
Enters global configuration mode.
Example:
Router# configure terminal
telephony-service
Enters telephony-service configuration mode.
Example:
Router(config)# telephony-service
user-locale [user-locale-tag]
{[user-defined-code] country-code}
Example:
Router(config-telephony)# user-locale
1 U1 ZH
Specifies a language for phone displays.
• user-locale-tag—Assigns a locale identifier to the locale. Range is 0 to 4. Default: 0. This argument is required when defining some locale other than the default (0).
• user-defined-code—(Optional) Assigns one of the user-defined codes to the specified country code. Valid codes are U1, U2,U3,
U4, and U5.
• country-code—Type ? to display a list of system-defined codes.
Default: US (United States). You can assign any valid ISO 639 code to a user-defined code (U1 to U5).
network-locale network-locale-tag
[user-defined-code] country-code
Example:
Router(config-telephony)# network-locale 1 FR
create cnf-files
Example:
Router(config-telephony)# create cnf-files
Specifies a country for tones and cadences.
• network-locale-tag—Assigns a locale identifier to the country code. Range is 0 to 4. Default: 0. This argument is required when defining some locale other than the default (0).
• user-defined-code—(Optional) Assigns one of the user-defined codes to the specified country code. Valid codes are U1, U2,U3,
U4, and U5.
• country-code—Type ? to display a list of system-defined codes.
Default: US (United States). You can assign any valid ISO 3166 code to a user-defined code (U1 to U5).
Builds the required XML configuration files for IP phones. Use this command after you update configuration file parameters such as the user locale or network locale.
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Step 7
Step 8
Step 9
Step 10
Step 11
Step 12
Step 13
Step 14
Step 15
Command or Action exit
Example:
Router(config-telephony)# exit
ephone-template template-tag
Purpose
Exits telephony-service configuration mode.
Example:
Router(config)# ephone template 1
user-locale user-locale-tag
Enters ephone-template configuration mode.
• template-tag—Unique sequence number that identifies this template during configuration tasks.
Assigns a user locale to this ephone template.
• user-locale-tag—A locale tag that was created in
422 . Range is 0 to 4.
Example:
Router(config-ephone-template)# user-locale 2
network-locale network-locale-tag
Example:
Router(config-ephone-template)# network-locale 2
exit
Assigns a network locale to this ephone template.
• network-locale-tag—A locale tag that was created in
page 422 . Range is 0 to 4.
Exits ephone-template configuration mode.
Example:
Router(config-ephone-template)# exit
ephone phone-tag
Example:
Router(config)# ephone 36
Enters ephone configuration mode.
• phone-tag—Unique sequence number that identifies this ephone during configuration tasks.
ephone-template template-tag
Example:
Router(config-ephone)# ephone-template
1
Applies an ephone template to an ephone.
• template-tag—Number of the template to apply to this ephone.
exit
Exits ephone configuration mode.
Example:
Router(config-ephone)# exit
telephony-service
Example:
Router(config)# telephony-service
Enters telephony-service configuration mode.
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Step 16
Step 17
Command or Action
reset {all [time-interval]| cancel |
mac-address mac-address | sequence-all}
Example:
Router(config-telephony)# reset all
Purpose
Performs a complete reboot of all phones or the specified phone, including contacting the DHCP and TFTP servers for the latest configuration information.
• all—All phones in the Cisco Unified CME system.
• time-interval—(Optional) Time interval, in seconds, between each phone reset. Range is 0 to 60. Default is 15.
• cancel—Interrupts a sequential reset cycle that was started with a
reset sequence-all command.
• mac-address mac-address—A specific phone.
• sequence-all—Resets all phones in strict one-at-a-time order by waiting for one phone to reregister before starting the reset for the next phone.
Returns to privileged EXEC mode.
end
Example:
Router(config-telephony)# end
Verify Multiple Locales on SCCP Phones
Step 1
Use the show telephony-service tftp-bindings command to display a list of configuration files that are accessible to IP phones using TFTP, including the dictionary, language, and tone configuration files.
Example:
Router(config)#
show telephony-service tftp-bindings
tftp-server system:/its/SEPDEFAULT.cnf
tftp-server system:/its/SEPDEFAULT.cnf alias SEPDefault.cnf
tftp-server system:/its/XMLDefault.cnf.xml alias XMLDefault.cnf.xml
tftp-server system:/its/ATADefault.cnf.xml
tftp-server system:/its/XMLDefault7960.cnf.xml alias SEP00036B54BB15.cnf.xml
tftp-server system:/its/germany/7960-font.xml alias German_Germany/7960-font.xml
tftp-server system:/its/germany/7960-dictionary.xml alias German_Germany/7960-dictionary.xml
tftp-server system:/its/germany/7960-kate.xml alias German_Germany/7960-kate.xml
tftp-server system:/its/germany/SCCP-dictionary.xml alias German_Germany/SCCP-dictionary.xml
tftp-server system:/its/germany/7960-tones.xml alias Germany/7960-tones.xml
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Step 2
Step 3
Step 4
Step 5
Ensure that per-phone configuration files are defined with the cnf-file perphone command.
Use the show telephony-service ephone-template command to check the user locale and network locale settings in each ephone template.
Use the show telephony-service ephone command to check that the correct templates are applied to phones.
If the configuration file location is not TFTP, use the debug tftp events command to see which files Cisco Unified CME is looking for and whether the files are found and opened correctly. There are usually three states (“looking for x file,”
“opened x file,” and “finished x file”). The file is found when all three states are displayed. For an external TFTP server you can use the logs from the TFTP server.
Configure Localization Support on SIP Phones
Install System-Defined Locales for Cisco Unified IP Phone 8961, 9951, and 9971
Network locale files allow an IP phone to play the proper network tone for the specified country. You must download and install a tone file for the country you want to support.
User locale files allow an IP phone to display the menus and prompts in the specified language. You must download and install JAR files and dictionary files for each language you want to support.
To download and install locale files for system-defined locales, perform the following steps.
Restriction
Phone firmware, configuration files, and locale files must be in the same directory.
Before You Begin
• Cisco Unified CME 8.6 or a later version. For Cisco Unified IP Phone 9971, Cisco Unified CME 8.8
or a later version.
• You must have an account on Cisco.com to download locale files.
Step 1
Step 2
Step 3
Go to http://www.cisco.com/cgi-bin/tablebuild.pl/CME-Locale .
You must have an account on Cisco.com to access the Software Download Center. If you do not have an account or if you have forgotten your username or password, click the appropriate button at the login dialog box and follow the instructions that appear.
Navigate to Downloads Home > Products > Unified Communications > Call Control > Mid-Market Call Control
> Cisco Unified Communications Manager Express > Unified Communications Manager Express Individual File
Set and select your version of Cisco Unified CME.
Select the TAR file for the locale you want to install. Each TAR file contains locale files for a specific language and country and uses the following naming convention: CME-locale-language_country-CMEversion
Example:
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Step 4
Step 5
Step 6
For example, CME-locale-de_DE-8.6 is German for Germany for Cisco Unified CME 8.6.
Download the TAR file to a TFTP server that is accessible to the Cisco Unified CME router. Each file contains all the firmware required for all phone types supported by that version of Cisco Unified CME.
Use the archive tar command to extract the files to flash memory, slot 0, or an external TFTP server.
Example:
Router#
archive tar /xtract source-urlflash:/file-url
For example, to extract the contents of CME-locale-de_DE-8.6.tar from TFTP server 192.168.1.1 to router flash memory, use this command:
Router#
archive tar /xtract tftp://192.168.1.1/cme-locale-de_DE-8.6.tar flash:
See
Table 29: Phone-Type Codes for Locale JAR Files, on page 426
and
Table 30: System-Defined User and Network
for a description of the codes used in the filenames and the list of supported directory names.
Each phone type has a JAR file that uses the following naming convention:
language-phone-sip.jar
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Table 30: System-Defined User and Network Locales
Language Language Code
English en
User-Locale
Directory Name
English_United_States
English_United_Kingdom
Danish
Dutch
French
German
Italian
Japanese
Norwegian
Portuguese
Russian
Spanish
Swedish dk nl fr de it jp no pt ru es se
Danish_Denmark
Dutch_Netherlands
French_France
German_Germany
Italian_Italy
Japanese_Japan
Norwegian_Norway
Portuguese_Portugal
Russian_Russia
Spanish_Spain
Swedish_Sweden
NL
FR
CA
DE
AT
CH
IT
UK
GB
CA
AU
DK
JP
NO
PT
RU
ES
SE
Country Code
US
Network-Locale
Directory Name
United_States
United_Kingdom
United_Kingdom
Canada
Australia
Denmark
Netherlands
France
Canada
Germany
Austria
Switzerland
Italy
Japan
Norway
Portugal
Russian_Federation
Spain
Sweden
7
English for the United States is the default language. You do not need to install the JAR file for U.S. English unless you assign a different language to a phone and then want to reassign English.
Step 7
If you store the locale files in flash memory or slot 0 on the Cisco Unified CME router, create a TFTP alias for the user locale (text displays) and network locale (tones) using this format:
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Step 8
Example:
Router(config)#
tftp-server flash:/jar_filealias directory_name/gh-sip.jar
Router(config)#
tftp-server flash:/g4-tones.xml aliasdirectory_name/g4-tones.xml
Use the appropriate directory name shown in
Table 29: Phone-Type Codes for Locale JAR Files, on page 426
and remove the two-letter language code from the JAR file name.
For example, the TFTP aliases for German and Germany for the Cisco Unified IP Phone 8961 are:
Router(config)#
tftp-server flash:/de-gh-sip.jar alias German_Germany/
Router(config)#
tftp-server flash:/g4-tones.xml alias Germany/g4-tones.xml
If you store the locale files on an external TFTP server, create a directory under the TFTP root directory for each user and network locale.
Use the appropriate directory name shown in
Table 29: Phone-Type Codes for Locale JAR Files, on page 426
and remove the two-letter language code from the JAR file name.
Step 9
Step 10
Step 11
Step 12
Example:
For example, the user-locale directory for German and the network-locale directory for Germany for the Cisco Unified
IP Phone 8961 are:
TFTP-Root/German_Germany/gh-sip.jar TFTP-Root/Germany/g4-tones.xml
Assign the locales to the phones. To set a default locale for all phones, use the user-locale and network-locale commands in voice register global configuration mode.
To support more than one user or network locale, see
Verify Multiple Locales on SIP Phones, on page 435
.
Use the create profile command to rebuild the configuration files.
Use the reset command to reset the phones and see the localized displays.
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Use the Locale Installer in Cisco Unified CME 9.0 and Later Versions
Restriction
• When using an external TFTP server, you must manually create the user locale folders in the root directory. This is a limitation of the TFTP server.
• Locale support is limited to phone firmware versions that are supported by Cisco Unified CME.
• User-defined locales are not supported if the configuration file location is “system:”.
• If you install and configure a user-defined locale using country codes U1-U5 and then you install a new locale using the same label, the phone retains the original language locale even after the phone is reset. This is a limitation of the IP phone. To work around this limitation, you must configure the new package using a different country code.
• Each user-defined country code (U1-U5) can be used for only one user-locale-tag at a time. For example:
Router(config-register-global)#
user-locale 2 U2 load Finnish.pkg
Router(config-register-global)#
user-locale 1 U2 load Chinese.pkg
LOCALE ERROR: User Defined Locale U2 already exists on locale index 2.
Before You Begin
• Cisco Unified CME 9.0(1) or a later version.
• When the storage location specified by the cnf-file location command is flash memory, sufficient space must be on the flash file system for extracting the contents of the locale TAR file.
• You must have an account on Cisco.com to download locale files.
Step 1
Step 2
Step 3
Step 4
Go to http://www.cisco.com/cgi-bin/tablebuild.pl/CME-Locale
You must have an account on Cisco.com to access the Software Download Center. If you do not have an account or have forgotten your username or password, click the appropriate button at the login dialog box and follow the instructions that appear.
Navigate to Downloads Home > Products > Unified Communications > Call Control > Mid-Market Call Control
> Cisco Unified Communications Manager Express > Unified Communications Manager Express Individual File
Set and select your version of Cisco Unified CME.
Select the TAR file for the locale you want to install. Each TAR file contains locale files for a specific language and country and uses the following naming convention: CME-locale-language_country-CMEversion.tar
Example:
For example, CME-locale-de_DE-German-8.6.3.0.tar is German for Germany for Cisco Unified CME 9.0.
Download the TAR file to the location previously specified by the cnf-file location command. Each file contains all the firmware required for all phone types supported by that version of Cisco Unified CME.
With the locale installer, you do not need to perform manual configuration. Instead, you copy the locale file using the
copy command in privileged EXEC configuration mode.
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Note
You must copy the locale file into the /its directory (flash:/its or slot0:/its) when you store the locale files on the Cisco Unified CME router.
a) If the cnf-file location is flash memory: Copy the TAR file to the flash:/its directory.
Example:
For example,
Router#
copy tftp://12.1.1.100/CME-locale-de_DE-German-8.6.3.0.tar flash:/its
b) If the cnf-file location is slot0: Copy the TAR file to the slot0:/its directory.
c) If the cnf-file location is tftp: Create a folder in the root directory of the TFTP server for each locale using the following format and then copy the TAR file to the TFTP-Root folder.
Example:
TFTP-Root
/
TAR-filename
For system-defined locales, use the locale folder name as shown in
Table 31: System-Defined and User-Defined
. For example, create the folder for system-defined German as follows:
TFTP-Root/de_DE-8.6.3.0.tar
For up to five user-defined locales, use the User_Define_n folder name as shown in
User-Defined Locales , on page 430
. A user-defined locale is a language other than the system-defined locales that are predefined in Cisco IOS software. For example, create the folder for user-defined locale Chinese (User_Define_1) as follows:
TFTP-Root/CME-locale-zh_CN-Chinese-8.6.3.0.tar
Note
For a list of user-defined languages supported in Cisco Unified CME, see Cisco Unified CME Localization
Matrix.
Table 31: System-Defined and User-Defined Locales
Language
English
Danish
Dutch
French
Locale Folder Name
English_United_States
English_United_Kingdom
Danish_Denmark
Dutch_Netherlands
French_France
CA
DK
NL
FR
CA
Country Code
US
UK
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Language
German
Italian
Japanese
Norwegian
Portuguese
Russian
Spanish
Swedish
Un
Locale Folder Name
German_Germany
Italian_Italy
Japanese_Japan
Norwegian_Norway
Portuguese_Portugal
Russian_Russia
Spanish_Spain
Swedish_Sweden
User_Define_n
1
PT
RU
ES
SE
Un
1
IT
JP
NO
Country Code
DE
AT
CH
8
Where “n” is a number from 1 to 5.
Step 5
Use the user-locale [user-locale-tag] {[user-defined-code]country-code} [load TAR-filename] command in voice register global configuration mode to extract the contents of the TAR file. For country codes, see
User-Defined Locales , on page 430
.
Note
Use the complete filename, including the file suffix (.tar), when you configure the user-locale command for all
Cisco Unified SIP IP phone types.
Example:
For example, to extract the contents of the CME-locale-zh_CN-Chinese-8.6.3.0.tar file when U1 is the country code for user-defined locale Chinese (User_Define_1), use this command:
Router(config-register-global)#
user-locale U1 load CME-locale-zh_CN-Chinese-8.6.3.0.tar
Step 6
Step 7
Step 8
Assign the locales to the phones. See
Configure Multiple Locales on SIP Phones, on page 432
.
Use the create profile command in voice register global configuration mode to generate the configuration profile files required for Cisco Unified SIP IP phones.
Use the reset command to reset the phones and see the localized displays.
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Configure Multiple Locales on SIP Phones
To define one or more alternatives to the default user and network locales and apply them to individual phones, perform the following steps.
Restriction
• Multiple user and network locales are supported only on Cisco Unified IP Phone 8961, 9951, and
9971.
Before You Begin
• Cisco Unified CME 8.6 or a later version. For Cisco Unified IP Phone 9971, Cisco Unified CME 8.8
or a later version.
• To specify alternative user and network locales for individual phones in a Cisco Unified CME system, you must use per-phone configuration files. For more information, see
.
SUMMARY STEPS
1. enable
2. configure terminal
3. voice register global
4. user-locale [user-locale-tag] {[user-defined-code] country-code}
5. network-locale network-locale-tag [user-defined-code] country-code
6. create profile
7. exit
8. voice register template template-tag
9. user-locale user-locale-tag
10. network-locale network-locale-tag
11. exit
12. voice register pool pool-tag
13. voice register template template-tag
14. exit
15. voice register global
16. reset
17. end
DETAILED STEPS
Step 1
Command or Action enable
Purpose
Enables privileged EXEC mode.
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Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Step 9
Command or Action Purpose
• Enter your password if prompted.
Example:
Router> enable
configure terminal
Example:
Router# configure terminal
voice register global
Enters global configuration mode.
Enters voice register global configuration mode to set parameters for all supported SIP phones in Cisco Unified CME.
Example:
Router(config)#voice register global
user-locale [user-locale-tag]
{[user-defined-code] country-code}
Example:
Router(config-register-global)# user-locale 1 DE
network-locale network-locale-tag
[user-defined-code] country-code
Example:
Router(config-register-global)# network-locale 1 FR
Specifies a language for phone displays.
• user-locale-tag—Assigns a locale identifier to the locale.
Range is 0 to 4. Default: 0. This argument is required when defining some locale other than the default (0).
• country-code—Type ? to display a list of system-defined codes. Default: US (United States).
Specifies a country for tones and cadences.
• network-locale-tag—Assigns a locale identifier to the country code. Range is 0 to 4. Default: 0. This argument is required when defining some locale other than the default (0).
• country-code—Type ? to display a list of system-defined codes. Default: US (United States). You can assign any valid
ISO 3166 code to a user-defined code (U1 to U5).
create profile
Generates provisioning files required for SIP phones and writes the file to the location specified with the tftp-path command.
Example:
Router(config-register-global)# create profile
exit
Exits voice register global configuration mode.
Example:
Router(config-telephony)# exit
voice register template template-tag
Example:
Router(config)voice register template 10
Enters voice register template configuration mode to define a template of common parameters for SIP phones in
Cisco Unified CME.
• Range— 1 to 10.
user-locale user-locale-tag Assigns a user locale to this ephone template.
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Step 10
Step 11
Step 12
Step 13
Step 14
Step 15
Step 16
Step 17
Command or Action Purpose
• user-locale-tag—A locale tag that was created in
page 433 . Range is 0 to 4.
Example:
Router(config-ephone-template)# user-locale 2
network-locale network-locale-tag
Example:
Router(config-ephone-template)# network-locale 2
exit
Assigns a network locale to this ephone template.
• network-locale-tag—A locale tag that was created in
on page 433 . Range is 0 to 4.
Exits voice register template configuration mode.
Example:
Router(config-ephone-template)# exit
voice register pool pool-tag Enters voice register pool configuration mode to set phone-specific parameters for a SIP phone.
Example:
Router(config)#voice register pool 5
voice register template template-tag
Example:
Router(config)voice register template 10
Enters voice register template configuration mode to define a template of common parameters for SIP phones in
Cisco Unified CME.
• Range— 1 to 10.
exit
Exits voice register template configuration mode.
Example:
Router(config-ephone)# exit
voice register global
Enters voice register global configuration mode to set parameters for all supported SIP phones in Cisco Unified CME.
Example:
Router(config)#voice register global
reset
Example:
Router(config-register-global)# reset
end
Example:
Router(config-register-global)# end
Performs a complete reboot of all phones or the specified phone, including contacting the DHCP and TFTP servers for the latest configuration information.
Returns to privileged EXEC mode.
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Verify Multiple Locales on SIP Phones
Verify Multiple Locales on SIP Phones
Step 1
Step 2
Step 3
Step 4
Use the show voice register tftp-bind command to display a list of configuration files that are accessible to IP phones using TFTP, including the dictionary, language, and tone configuration files.
Example:
Router#sh voice register tftp-bind tftp-server syncinfo.xml url system:/cme/sipphone/syncinfo.xml
tftp-server SIPDefault.cnf url system:/cme/sipphone/SIPDefault.cnf
tftp-server softkeyDefault_kpml.xml url system:/cme/sipphone/softkeyDefault_kpml
.xml
tftp-server softkeyDefault.xml url system:/cme/sipphone/softkeyDefault.xml
tftp-server softkey2_kpml.xml url system:/cme/sipphone/softkey2_kpml.xml
tftp-server softkey2.xml url system:/cme/sipphone/softkey2.xml
tftp-server featurePolicyDefault.xml url system:/cme/sipphone/featurePolicyDefau lt.xml
tftp-server featurePolicy2.xml url system:/cme/sipphone/featurePolicy2.xml
tftp-server SEPACA016FDC1BD.cnf.xml url system:/cme/sipphone/SEPACA016FDC1BD.cnf
.xml
Use the show voice register template all command to check the user locale and network locale settings in each ephone template.
Use the show voice register pool all command to check that the correct templates are applied to phones.
If the configuration file location is not TFTP, use the debug tftp events command to see which files Cisco Unified CME is looking for and whether the files are found and opened correctly. There are usually three states (“looking for x file,”
“opened x file,” and “finished x file”). The file is found when all three states are displayed. For an external TFTP server, you can use the logs from the TFTP server.
Configuration Examples for Localization
Example for Configuring Multiple User and Network Locales
The following example sets the default locale of 0 to Germany, which defines Germany as the default user and network locale. Germany is used for all phones unless you apply a different locale to individual phones using ephone templates.
telephony service cnf-file location flash: cnf-file perphone user-locale 0 DE network-locale 0 DE
After using the previous commands to define Germany as the default user and network locale, use the following commands to return the default value of 0 to US: telephony service no user-locale 0 DE no network-locale 0 DE
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Example for Configuring User-Defined Locales
Another way to define Germany as the default user and network locale is to use the following commands: telephony service cnf-file location flash: cnf-file perphone user-locale DE network-locale DE
After using the previous commands, use the following commands to return the default to US: telephony service no user-locale DE no network-locale DE
The following example defines three alternative locales: JP (Japan), FR (France), and ES (Spain). The default is US for all phones that do not have an alternative applied using ephone templates. In this example, ephone
11 uses JP for its locales, ephone 12 uses FR, ephone 13 uses ES, and ephone 14 uses the default, US.
telephony-service cnf-file location flash: cnf-file perphone create cnf-files user-locale 1 JP user-locale 2 FR user-locale 3 ES network-locale 1 JP network-locale 2 FR network-locale 3 ES create cnf-files ephone-template 1 user-locale 1 network-locale 1 ephone-template 2 user-locale 2 network-locale 2 ephone-template 3 user-locale 3 network-locale 3 ephone 11 button 1:25 ephone-template 1 ephone 12 button 1:26 ephone-template 2 ephone 13 button 1:27 ephone-template 3 ephone 14 button 1:28
Example for Configuring User-Defined Locales
The following example shows user-locale tag 1 assigned to code U1, which is defined as ZH for Traditional
Chinese. Traditional Chinese is not predefined in the system so you must download the appropriate XML files to support this language.
In this example, ephone 11 uses Traditional Chinese (ZH) and ephone 12 uses the default, US English. The default is US English for all phones that do not have an alternative applied using ephone templates.
telephony-service cnf-file location flash: cnf-file perphone
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Example for Configuring Chinese as the User-Defined Locale
user-locale 1 U1 ZH network-locale 1 U1 CN ephone-template 2 user-locale 1 network-locale 1 ephone 11 button 1:25 ephone-template 2 ephone 12 button 1:26
Example for Configuring Chinese as the User-Defined Locale
The following is a sample output from the user-locale command when you configure the Chinese language as the user-defined locale in Cisco Unified CME:
Router(config-register-global)#
Updating CNF files
user-locale U1 load chinese.pkg
LOCALE INSTALLER MESSAGE: VER:1
LOCALE INSTALLER MESSAGE: Langcode:zh
LOCALE INSTALLER MESSAGE: Language:Chinese
LOCALE INSTALLER MESSAGE: Filename: 7905-dictionary.xml
LOCALE INSTALLER MESSAGE: Filename: 7905-font.xml
LOCALE INSTALLER MESSAGE: Filename: 7905-kate.xml
LOCALE INSTALLER MESSAGE: Filename: 7960-tones.xml
LOCALE INSTALLER MESSAGE: Filename: mk-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: td-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: tc-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: 7921-font.dat
LOCALE INSTALLER MESSAGE: Filename: 7921-kate.utf-8.xml
LOCALE INSTALLER MESSAGE: Filename: 7921-kate.xml
LOCALE INSTALLER MESSAGE: Filename: SCCP-dictionary.utf-8.xml
LOCALE INSTALLER MESSAGE: Filename: SCCP-dictionary.xml
LOCALE INSTALLER MESSAGE: Filename: SCCP-dictionary-ext.xml
LOCALE INSTALLER MESSAGE: Filename: 7921-dictionary.xml
LOCALE INSTALLER MESSAGE: Filename: g3-tones.xml
LOCALE INSTALLER MESSAGE: Filename: utf8_tags_file
LOCALE INSTALLER MESSAGE: Filename: tags_file
LOCALE INSTALLER MESSAGE: New Locale configured
Processing file:flash:/its/user_define_1_tags_file
Processing file:flash:/its/user_define_1_utf8_tags_file
CNF-FILES: Clock is not set or synchronized, retaining old versionStamps
CNF files updating complete
Example for Configuring Swedish as the System-Defined Locale
The following is a sample output from the user-locale command when you configure the Swedish language as the system-defined locale in Cisco Unified CME:
Router(config-register-global)#
Updating CNF files
user-locale SE load swedish.pkg
LOCALE INSTALLER MESSAGE: VER:1
LOCALE INSTALLER MESSAGE: Langcode:se
LOCALE INSTALLER MESSAGE: Language:swedish
LOCALE INSTALLER MESSAGE: Filename: g3-tones.xml
LOCALE INSTALLER MESSAGE: Filename: gp-sccp.jar
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LOCALE INSTALLER MESSAGE: Filename: ipc-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: mk-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: tc-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: td-sccp.jar
LOCALE INSTALLER MESSAGE: New Locale configured
CNF-FILES: Clock is not set or synchronized, retaining old versionStamps
CNF files updating complete
Configuration Examples for Locale Installer on SCCP Phones
System-Defined Locale is the Default Applied to All Phones
The following example is the output from the user-locale command when you configure a system-defined locale for Cisco Unified CME and the locale is on the default locale index (user-locale-tag 0). The
user-locale-tag argument is required only when using multiple locales; otherwise, the specified language is the default applied to all SCCP phones.
Router(config-telephony)#
Updating CNF files
user-locale SE load CME-locale-sv_SV-7.0.1.1a.tar
LOCALE INSTALLER MESSAGE: VER:1
LOCALE INSTALLER MESSAGE: Langcode:se
LOCALE INSTALLER MESSAGE: Language:swedish
LOCALE INSTALLER MESSAGE: Filename: g3-tones.xml
LOCALE INSTALLER MESSAGE: Filename: gp-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: ipc-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: mk-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: tc-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: td-sccp.jar
LOCALE INSTALLER MESSAGE: New Locale configured
CNF-FILES: Clock is not set or synchronized, retaining old versionStamps
CNF files updating complete
Router(config-telephony)#
Router(config-telephony)#
create cnf-files ephone 3
Router(config-ephone)#
reset
User-Defined Locale is Default Language to be Applied to All Phones
The following example is the output from the user-locale command when you configure a user-defined locale for Cisco Unified CME and the locale is on the default locale index (user-locale-tag 0). The user-locale-tag argument is required when using multiple locales, otherwise the specified language is the default applied to all SCCP phones.
Router(config-telephone)#
Updating CNF files
user-locale U1 load CME-locale-xh_CN-7.0.1.1.tar
LOCALE INSTALLER MESSAGE: VER:1
LOCALE INSTALLER MESSAGE: Langcode:fi
LOCALE INSTALLER MESSAGE: Language:Finnish
LOCALE INSTALLER MESSAGE: Filename: 7905-dictionary.xml
LOCALE INSTALLER MESSAGE: Filename: 7905-kate.xml
LOCALE INSTALLER MESSAGE: Filename: 7920-dictionary.xml
LOCALE INSTALLER MESSAGE: Filename: 7960-dictionary.xml
LOCALE INSTALLER MESSAGE: Filename: 7960-font.xml
LOCALE INSTALLER MESSAGE: Filename: 7960-kate.xml
LOCALE INSTALLER MESSAGE: Filename: 7960-tones.xml
LOCALE INSTALLER MESSAGE: Filename: mk-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: tc-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: td-sccp.jar
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Locale on a Non-default Locale Index
LOCALE INSTALLER MESSAGE: Filename: tags_file
LOCALE INSTALLER MESSAGE: Filename: utf8_tags_file
LOCALE INSTALLER MESSAGE: Filename: g3-tones.xml
LOCALE INSTALLER MESSAGE: Filename: SCCP-dictionary.utf-8.xml
LOCALE INSTALLER MESSAGE: Filename: SCCP-dictionary.xml
LOCALE INSTALLER MESSAGE: Filename: ipc-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: gp-sccp.jar
LOCALE INSTALLER MESSAGE: New Locale configured
Processing file:flash:/its/user_define_2_tags_file
Processing file:flash:/its/user_define_2_utf8_tags_file
CNF-FILES: Clock is not set or synchronized, retaining old versionStamps
CNF files updating complete
Router(config-telephony)#
Router(config-telephony)#
Router(config-ephone)#
create cnf-files ephone 3 reset
Locale on a Non-default Locale Index
The following example is the output from the user-locale command if you configure a user-defined locale as an alternate locale for a particular SCCP phone (ephone 1) in Cisco Unified CME. The user-locale-tag argument is required only when using multiple locales. In this configuration, the locale is user-defined Finnish (U2) on user-locale index 2.
Router(config-telephony)#
Updating CNF files
user-locale 2 U2 load CME-locale-fi_FI-7.0.1.1.tar
LOCALE INSTALLER MESSAGE: VER:1
LOCALE INSTALLER MESSAGE: Langcode:fi
LOCALE INSTALLER MESSAGE: Language:Finnish
LOCALE INSTALLER MESSAGE: Filename: 7905-dictionary.xml
LOCALE INSTALLER MESSAGE: Filename: 7905-kate.xml
LOCALE INSTALLER MESSAGE: Filename: 7920-dictionary.xml
LOCALE INSTALLER MESSAGE: Filename: 7960-dictionary.xml
LOCALE INSTALLER MESSAGE: Filename: 7960-font.xml
LOCALE INSTALLER MESSAGE: Filename: 7960-kate.xml
LOCALE INSTALLER MESSAGE: Filename: 7960-tones.xml
LOCALE INSTALLER MESSAGE: Filename: mk-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: tc-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: td-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: tags_file
LOCALE INSTALLER MESSAGE: Filename: utf8_tags_file
LOCALE INSTALLER MESSAGE: Filename: g3-tones.xml
LOCALE INSTALLER MESSAGE: Filename: SCCP-dictionary.utf-8.xml
LOCALE INSTALLER MESSAGE: Filename: SCCP-dictionary.xml
LOCALE INSTALLER MESSAGE: Filename: ipc-sccp.jar
LOCALE INSTALLER MESSAGE: Filename: gp-sccp.jar
LOCALE INSTALLER MESSAGE: New Locale configured
Processing file:flash:/its/user_define_2_tags_file
Processing file:flash:/its/user_define_2_utf8_tags_file
CNF-FILES: Clock is not set or synchronized, retaining old versionStamps
CNF files updating complete
Router(config-telephony)#
ephone-template 1
Router(config-ephone-template)#
user-locale 2
Router(config-ephone-template)#
Router(config-ephone)#
ephone 1 ephone-template 1
The ephone template tag has been changed under this ephone, please restart or reset ephone to take effect.
Router(config-ephone)#
telephony-service
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Examples for Configuring Multiple User and Network Locales on SIP Phones
Router(config-telephony)#
create cnf-files
Router(config-telephony)#
Router(config-ephone)#
ephone 1 reset
Examples for Configuring Multiple User and Network Locales on SIP Phones
The following example sets the default locale of 0 to Germany, which defines Germany as the default user and network locale. Germany is used for all phones unless you apply a different locale to individual phones using ephone templates.
voice register global user-locale 0 DE network-locale 0 DE
After using the previous commands to define Germany as the default user and network locale, use the following commands to return the default value of 0 to US: voice register global no user-locale 0 DE no network-locale 0 DE
Another way to define Germany as the default user and network locale is to use the following commands: voice register global user-locale DE network-locale DE
After using the previous commands, use the following commands to return the default to US: voice register global no user-locale DE no network-locale DE
SIP: Alternative Locales
The following example defines three alternative locales: JP (Japan), FR (France), and ES (Spain). The default is US for all phones that do not have an alternative applied using ephone templates. In this example, ephone
11 uses JP for its locales, ephone 12 uses FR, ephone 13 uses ES, and ephone 14 uses the default, US.
voice register global create profile user-locale 1 JP user-locale 2 FR user-locale 3 ES network-locale 1 JP network-locale 2 FR network-locale 3 ES create profile voice register template 1 user-locale 1 network-locale 1 voice register template 2 user-locale 2 network-locale 2 voice register pool 1 number 1 dn 1 template 1 user-locale 3 network-locale 3 voice register pool 2 number 2 dn 2 template 2
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Example for Configuring Locale Installer on SIP Phones
voice register pool 6 number 3 dn 3 template 3
Example for Configuring Locale Installer on SIP Phones
The following example shows how the locale installer only requires you to copy the locale file using the copy command in privileged EXEC configuration mode to configure a locale on a Cisco Unified SIP IP phone.
The example also shows that the locale file has been copied in the /its directory.
Router#
copy tftp://100.1.1.1/CME-locale-de_DE-German-8.6.3.0.tar flash:/its
Destination filename [/its/CME-locale-de_DE-German-8.6.3.0.tar]?
Router# configure terminal
Enter configuration commands, one per line. End with CNTL/Z.
Router(config)# voice register global
Router(config-register-global)#
user-locale DE load CME-locale-de_DE-German-8.6.3.0.tar
LOCALE INSTALLER MESSAGE (SIP):Loading Locale Package...
LOCALE INSTALLER MESSAGE: VER:3
LOCALE INSTALLER MESSAGE: Langcode:de_DE
LOCALE INSTALLER MESSAGE: Language:German
LOCALE INSTALLER MESSAGE: Filename: g3-tones.xml
LOCALE INSTALLER MESSAGE: Filename: tags_file
LOCALE INSTALLER MESSAGE: Filename: utf8_tags_file
LOCALE INSTALLER MESSAGE: Filename: gd-sip.jar
LOCALE INSTALLER MESSAGE: Filename: gh-sip.jar
LOCALE INSTALLER MESSAGE: Filename: g4-tones.xml
LOCALE INSTALLER MESSAGE: New Locale configured
Router(config-register-global)#
Where to Go Next
Ephone Templates
For more information about ephone templates, see
.
Feature Information for Localization Support
The following table provides release information about the feature or features described in this module. This table lists only the software release that introduced support for a given feature in a given software release train. Unless noted otherwise, subsequent releases of that software release train also support that feature.
Use Cisco Feature Navigator to find information about platform support and Cisco software image support.
To access Cisco Feature Navigator, go to www.cisco.com/go/cfn . An account on Cisco.com is not required.
Table 32: Feature Information for Localization Support
Feature Name
Localization Enhancements for
Cisco Unified SIP IP Phones
Cisco Unified CME Version
10.5
Feature Information
Cisco Unified CME 10.5 provides support for additional languages.
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Feature Information for Localization Support
Feature Name
Localization Enhancements for
Cisco Unified SIP IP Phones
Cisco Unified CME Version
9.0
Localization Enhancement
Usability Enhancement
Cisco Unified CME Usability
Enhancement
Multiple Locales
User-Defined Locales
8.8
8.6
7.0(1)
4.0
4.0
Feature Information
Provides the following enhanced localization support for Cisco
Unified SIP IP phones:
• Localization support for
Cisco Unified 6941 and 6945
SIP IP Phones.
• Locale installer that supports a single procedure for all
Cisco Unified SIP IP phones.
Adds localization support for Cisco
Unified 3905 SIP and Cisco
Unified 6945, 8941, and 8945
SCCP IP Phones.
Adds localization support for SIP
IP Phones.
• Locale installer that supports a single procedure for all
SCCP IP phones.
• Parses firmware-load text files and automatically creates the required TFTP aliases for localization.
• Backward compatibility with the configuration method in
Cisco Unified CME 7.0 and earlier versions.
Multiple user and network locales were introduced.
User-defined locales were introduced.
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