Configuring HID Cards. Nuance 5.7

Equitrac Office and Equitrac Express 5.7. This guide will help you understand the core server components and their functions, making changes to these components, and configuring administrative access. It also covers licensing, language support, and additional documentation.

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Nuance Equitrac Guide: AI Chat Support & PDF Access | Manualzz

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Key features

  • Secure Printing

  • Cost Management

  • Device Monitoring

  • User Authentication

  • Device Control

  • Print Queue Management

  • Billing Code Management

  • Account Management

  • Reporting

  • Language Support

Frequently asked questions

Equitrac Office and Equitrac Express is a software system that manages and controls office printing devices. It offers features such as secure printing, cost management, device monitoring, and user authentication. This is viewed in the Administration Guide.

The manual describes configuration workflow for physical devices. It includes manually adding and configuring a physical device, configuring print queues and editing/removing devices

The manual mentions many different manufacturer device types, such as Xerox, InfoPrint, and HP. The details about the supported device types, such as configuration options and workflows, are available in the document.

Refer to the administration guide for detailed instructions on creating an I-Queue and setting up an I-Queue printer share.

The administration guide outlines the workflow for billing code installation and configuration, creation and editing, managing billing codes within Accounts Manager, and synchronizing billing codes.

You can find information about using Campus Cards with embedded devices and PageCounters, configuring Release Station for Campus Card, and more in the document.

The DME is a component of Equitrac 5.7 that allows you to monitor the status of your printing devices. The manual provides details on the DME workflow, SNMP configuration, creating alert rules, and generating device status reports.

User questions

A U

Patricia A.

What conditions cause a downlink server to enter a warning state related to the uplink server?

A downlink server will enter a warning state (similar to the warning for 95% enterprise license usage) if the uplink server reaches its enterprise license warning level or if a connection to the uplink server has not been established for a duration of 7 to 14 days.

D S

John D.

What are the troubleshooting steps for setting up Equitrac Scan to a network shared drive and encountering a connection error?

To configure Equitrac Scan to a network shared drive, configure scan destinations and scan processing and delivery. Ensure the SMTP mail server settings for the Scan Processing Engine (SPE) are correctly configured. Verify the network path is accessible from the Equitrac server, check share permissions, and ensure no firewall restrictions are blocking the connection. If the problem persists, check the Equitrac logs for specific error messages.

E I

Michael E.

Does the Scan Processing Engine (SPE) utilize an SMTP server?

Yes, the SPE uses an SMTP server if the 'SMTPServer' registry value is present. It sends scan information via SMTP.

D S

John D.

How to enable scanning to a specific drive?

To enable scanning to a specific drive, configure the scan processing and delivery settings within Equitrac, including setting up the SMTP mail server for SPE. Configuring Scan Processing and Delivery can be found in the documentation, including SMTP mail server configuration for SPE, and how to configure scan destinations.

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