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Call Processing
Status
Status
The functions and descriptions for the Attendant status are as follows:
26
Position
Active/Busy
Day, Day2,
Night Mode
6683
FUNCTIONS
Position Active/Busy
Day/Night Mode
Overflow On/Off
CF-Setting
Trace ON
BLF Network/Local
Database Link
Time
Overflow
On/Off
Call
Forward
Administrative
Function
BLF Network/BLF Local
Time
Database Link
Information.
Blank means the link is working.
D
ESCRIPTION
Enables you to set Position Busy or Position Active.
Enables you to set Day, Day 2, or Night Mode.
Enables you to set Overflow on or off.
Enables the Attendant to determine what kind of Call
Forwarding is available: No Call Forwarding, All Calls or
External calls. All the items are dynamically inserted into the Call Forward menu.
Ignore. Used for the troubleshooting purposes.
If your Strata CIX IP telephone system has the networking feature and the ability to retrieve network information, then “BLF Network” displays; otherwise, it displays “BLF Local.”
Display “Database Link Broken” in red when Database is disconnected. No text is displayed when Database is connected.
Enables the Attendant to set the date and time at the
PC by pressing Change PC button.
Strata CIX IP Attendant Console 11/07
Call Processing
Status
³
To change console, overflow, night mode or call forward (CF) destination status
³
Right click on the current status on the Status bar, then select the new choice.
...or
1. Click Console > Console Status, Overflow, or
Day/Night Mode or Forwarding. A menu displays (shown right).
2. Click the new choice. The new status displays.
Notes
• The CF destinations are defined by the
Administrator (see “Call Forward (CF)
• Call Forward applies only to the Attendant
Console extension number. It does not forward the calls in queue.
³
To fix a broken database link
³
Click the
Reconnect Database
icon
...or select Directory > Reconnect Database.
If the screen shown right appears, the link is still broken. Contact your Telephone
System Administrator.
³
To change date and time
1. Right click on the current time showing. The Date and Time dialog box displays.
2. Type or select new settings, click
Apply
.
3. Click
OK
. Date/Time window closes.
Strata CIX IP Attendant Console 11/07
27
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Related manuals
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Table of contents
- 10 Conventions
- 11 Related Documents/Media
- 15 Attendant Keys
- 15 Numeric Keypad
- 16 Special Function Keys
- 16 Function and Volume Keys
- 17 Ringing On/Off Controls
- 18 Views and Controls
- 18 Call Monitor View
- 19 Menu Bar
- 19 Toolbars
- 20 Info Bar
- 20 Status Bar
- 21 Login
- 22 Answering Incoming Calls
- 23 Prompts
- 23 Releasing a Call
- 24 Making a Call
- 25 Call Completion
- 26 BLF/DSS Dialing
- 28 Directory Dialing
- 29 Show Department/Show All
- 29 Hold
- 30 Call Transfer
- 30 Blind Transfer
- 31 Conference Calls
- 31 Joining and Splitting a Call
- 32 Switching Between Source and Destination Parties
- 33 Paging
- 34 Call Pickup
- 35 Call Door Phones
- 36 Door Unlock
- 37 Call Park
- 38 Status
- 40 Messages Tab
- 41 Message Waiting Light
- 43 Contacts Tab
- 46 User Directory Dialog
- 48 Directory Lists
- 50 Control Panel View
- 53 Prompts Tab
- 54 Feature Keys Tab
- 56 Call Statistics View
- 60 Administration View
- 60 Admin Tab
- 62 Primary/Alternate Tab
- 63 User & Dept. Tab
- 64 BLF Network Control Tab
- 65 Answer Priority Tab
- 66 BLF Sorting Tab
- 67 Backup Log Files