An Error Occurs. Canon Pixma TS305 - Mac, PIXMA TS304, PIXMA TS305, Pixma TS304 - Mac
Add to My manuals286 Pages
advertisement
An Error Occurs
When an error occurs in printing such as the printer is out of paper or paper is jammed, the Alarm lamp flashes or ON lamp and Alarm lamp flash alternately. For Windows, a Support Code (error number) is displayed on the computer screen shown as below.
Check the status of the Alarm lamp and the message, then take the appropriate action.
Support Code Corresponding to Number of Flashes of Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashes
Cause
2 flashes Printer is out of paper or paper does not feed.
3 flashes
4 flashes
5 flashes
8 flashes
Support Code
If the Paper lamp is also flashing:
Paper settings are different from those for the rear tray registered to the printer.
2114
The cover is open.
Paper is jammed at the paper output tray or on the rear tray.
FINE cartridge is not installed properly, or FINE cartridge not compatible with this printer is installed.
FINE cartridge is not installed.
FINE cartridge cannot be recognized.
A problem has occurred to FINE cartridge.
1403
Appropriate ink cartridge is not installed.
Ink absorber is almost full.
1701
1712
252
9 flashes Protective material or tape may still be attached to FINE cartridge holder.
11 flashes Paper type and size settings are not correct.
Cannot perform printing with current print settings.
12 flashes Specified data cannot be printed.
13 flashes The ink may have run out.
14 flashes Ink cartridge cannot be recognized.
15 flashes FINE cartridge cannot be recognized.
16 flashes The ink has run out.
1714
1684
Support Code Corresponding to Number of Alternate Flashes of ON Lamp and Alarm Lamp
Example of 2 times flashing:
(A) Alternately flashes
(B) Goes off
Number of flashes Cause
2 flashes Printer error has occurred.
3 flashes
7 flashes
Printer error has occurred.
Printer error has occurred.
8 flashes Printer error has occurred.
253
Support Code
5B12
5B14
5205
5206
9 flashes
10 flashes
Printer error has occurred.
An error requiring a repair has occurred.
Other cases than above Printer error has occurred.
6800
6801
B202
B203
B204
B205
6932
6933
6940
6941
6942
6943
6944
6945
6946
6951
6500
6900
6901
6902
6910
6911
6930
6931
254
When a Support Code and a message are displayed on the computer screen (Windows):
Note
• For details on how to resolve errors without Support Codes, see Message (Support Code) Appears
.
255
advertisement
Key Features
- Compact and stylish design, ideal for space-conscious environments
- High-quality printing with FINE cartridge system delivers sharp text and vivid colors
- Wireless connectivity (Wi-Fi and Wi-Fi Direct) for seamless printing from laptops, smartphones, and tablets
- Mobile printing and scanning via the Canon PRINT app for added convenience
- Easy-PhotoPrint+ app for effortless photo printing and editing on smartphones and tablets
- Borderless printing up to A4 size for stunning photo prints
- Quiet operation for a distraction-free printing experience
- Auto Power On feature for automatic printer activation when a print command is received
- Optional XL FINE cartridges for increased page yield and cost savings