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About your Rinnai Neo
Congratulations on the purchase of your Rinnai Neo gas fireplace. The Neo range combines modern good looks with the latest advances in technology. Impressively it’s the first natural draft fireplace available in New Zealand with a greater than 4-star energy rating across all installations.
The intelligent electronic timer remote (ETR) provides unmatched control of your appliance.
Convection fan helps to circulate heat more efficiently
Control panel
Up to 6.94 kW heat output—will warm large areas
A glass dress guard creates protection without obstructing the view
Mix and match from a range of framing options
Low standby power, less than
3 W
Mix and match from a range of framing options
A choice of contemporary and classic framing options are available—has the added benefit of being able to interchange the frames at a later stage.
Contemporary frame Premium Classic frame (inbuilt models only)
Child lock function
Neo ETR models have a built-in child lock function that requires pressing two buttons at the same time to operate the appliance. This function cannot be overridden. To turn the controller on, press PWR and OK at the same time. To turn the controller off, press PWR.
General description
Your Neo is a burning log effect, gas fire with a natural draft combustion system, intended for use with NG and ULPG. The burning log effect is achieved using one single main burner with strategically placed imitation logs and granules. The burner, logs, and granules are contained in a glass fronted, sealed burner box.
Temperature control is achieved by pressing the up or down arrows on the manual control panel or via the wireless controller.
or as a freestanding unit, through a 100 mm x 150 mm flue to the outside of the house.
This appliance is modular and consists of an ‘engine’ that is utilised in any of the three configuration types as listed.
Fireplace: Masonry installation
The appliance is directly mounted into an existing masonry fire place or a non-combustible masonry enclosure that has a chimney.
This heater has an electronic ignition with intermittent pilot.
The pilot is only on when the heater is in operation.
Air for combustion is drawn from the room. By-products of combustion are exhausted via the flue discharge vent when installed in a masonry chimney, or when installed in a zero clearance box
Zero clearance (mock chimney) installation
The appliance is fitted within a zero clearance box then inserted into a wall or other suitable structure.
Freestanding installation: Plinth or console
The appliance is housed in a decorative fabricated sheet metal box that is intended to be freestanding and not inbuilt.
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| Neo operation guide: 11907-D 04-13
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Table of contents
- 2 Important
- 3 Contents
- 4 About your Rinnai Neo
- 5 Safety
- 7 Location and clearances
- 8 Mantels and surrounds
- 8 Hearths
- 9 General information
- 10 Wireless controller
- 11 Wireless controller display
- 12 Operation of your Neo
- 13 Modes of operation
- 14 Programming your controller
- 15 Operation using the controller
- 16 Operation without the controller
- 17 Gas/electricity failure during operation
- 18 Troubleshooting
- 19 Abnormal flame pattern
- 20 Commissioning
- 21 Installer details
- 22 Limited Warranty