neo operation guide 11907-d 04-13

General information

Before operation please read these instructions to get an overview of how to operate, maintain and service your Rinnai gas fire.

Electrical connection

The Neo is supplied with a power cord

(length 1500 mm) and a 3-pin plug. The standard electrical connection passes through the rear panel, but can also pass through the left and right hand side of the unit by removing the knockout tab from the bottom edge of the front panel. If changing the electrical position, use the rubber grommet from the rear of the appliance for cable protection.

Rinnai recommend the heater is plugged into a dedicated 240 V,

10 A earthed power point. The power point must not be located above the heater (potential fire hazard). If the supplied plug and power cord is to be used with an external power point then the power cord will need to be fitted with the supplied grommet.

A suitable means of electric isolation must be provided which is adjacent to the appliance and accessible with the appliance installed.

The electrical cord is not fire rated and should not come into contact with the unit. If the supply cord is damaged, it must be replaced by a licensed tradesperson. This must be a genuine replacement part available from Rinnai—part number 6765B.

Installation by a licensed tradesperson

Ensure your installer talks to you about the use and care of this appliance, and that you understand these instructions. The installer also needs to complete the appliance commissioning sheet and installer details, and leave this guide with you.

Soot deposits

Small soot deposits on the log set or glass is normal. Significant build up however is not normal and will require a service call. Refer to the troubleshooting section for further information.

Maintenance and servicing

All external surfaces of the heater can be cleaned using a soft damp cloth and mild detergent. Do not use solvents and do not attempt to clean the heater while it is hot or operating.

TV installation above the fireplace

If installing a flat screen TV above the fire the main issue is heat. Heat from the fire and heat from the flueing components that sit behind the TV, especially if recessed.

Rinnai has a maintenance/service and spare parts network with personnel who are fully trained and equipped to give the best advice on your Rinnai appliance. If your appliance needs maintenance and or servicing, please call Rinnai

(0800 746 624) from a land line and select option one for a service centre in your area.

The Neo gas fires have a fan that distributes warm air from the top of the appliance out into the room.

As warm air is dispersed outwards as opposed to directly upwards, installation of a TV may be an option. For further information please contact Rinnai or refer to the Neo Installation manual available online at www.rinnai.co.nz.

For reliable operation Rinnai gas fireplaces, including inspection of the flue system, should be serviced every two years. If they are in a particularly dusty environment or subject to excess lint, for example dog hair or where there are newly laid carpets, then annual servicing would be beneficial.

Regular maintenance and servicing is not covered by the Rinnai warranty.

It is up to the home owner to check the TV installation instructions with the TV supplier to verify clearances. Some TV manufacturers have warranty conditions that state a TV is not to be installed above a fireplace.

Rinnai does not accept any responsibility for damage to a

TV resulting from the use of this information.

Do not attempt to carry out any work on your appliance other than that mentioned in the troubleshooting section. If you have any faults or problems, contact your installer or call Rinnai.

Neo operation guide: 11907-D 04-13 |

9