Cleaning and Transporting Your Product

See these sections if you need to clean or transport your product.

Cleaning Your Product

Transporting Your Product

Cleaning Your Product

To keep your product working at its best, you should clean it several times a year.

Close the output tray and front cover when you are not using the product to protect it from dust.

Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.

Do not use oil or other lubricants inside the product or let water get inside it.

1.

Turn off the product.

2.

Disconnect the power cable and any connected interface cables.

3.

Remove all the paper.

4.

Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner.

Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.

5.

Open the ADF cover and use a soft, dry, lint-free cloth (microfiber is recommended), to clean the roller and the interior of the ADF.

6.

Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers.

Parent topic:

Cleaning and Transporting Your Product

Transporting Your Product

If you need to ship your product or transport it a long distance, prepare it for transportation as described here.

Caution: During transportation and storage, follow these guidelines:

• Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak.

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• Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing.

• Do not carry the product by its control panel; this may damage the product.

1.

Turn off the product.

2.

Lift up the scanner and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move, then turn the product off again.

3.

Lift up the scanner, remove the transportation lock from its storage position, and install it as shown.

4.

Secure the transportation lock with tape.

5.

Lower the scanner.

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6.

Remove all the paper from the product.

7.

Unplug any connected cables.

8.

Close the output tray.

9.

Lower the control panel.

10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Make sure the box adequately protects the product control panel.

Keep the product level during transportation. Be sure to remove the tape and transportation lock, and store the transportation lock as shown before turning on your product.

If print quality has declined when you print again, clean and align the print head.

Parent topic:

Cleaning and Transporting Your Product

Related concepts

Print Head Cleaning

Print Head Alignment

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