System Speed Dial Forms. AT&T Merlin

System Speed Dial Forms

You can assign System Speed Dial codes to frequently called telephone numbers. Then, people in your business can call any of these telephone numbers by dialing its 3- or 4-character System Speed Dial code. You can also assign these codes to account numbers that you want printed on Call Reports if your system has the Call Report (also referred to as the Station Message Detail

Recording [SMDR]) feature. People can then dial an account’s code during a call to add the account number to the information on the Call Report.

You can store up to 130 telephone and/or account numbers under System Speed

Dial codes. The available codes are #60 through #89 and #900 through #999.

Each stored number can have up to 16 characters, including any of the following special characters:

●

P for pause

●

R for a switchhook flash (Recall)

●

S for stop

●

T for Touch-Tone enable

See the “Special Characters in Dialing Sequences” entry in Section 5,

“Reference,” to find out how to use these special characters.

PRIVATE You can identify private numbers that you do not want to appear on displays or print on Call Reports by entering a * before the number on the System Speed

Dial Form. Then, voice terminal displays and Call Report printouts will show the

System Speed Dial code instead of the number.

In the “Private” column on the System Speed Dial form . .

Put a star (*) in front of those numbers you want to mark for privacy when you administer the system. When you enter a star (*), before the telephone number, the number will not appear on displays or print on Call Reports.

See “System Speed Dial” in Section 5 “Reference” for more information on

Call Reports.

System Speed Dial Forms 2-23

NUMBER AND

IDENTIFICATION

In the “Number” column on the System Speed Dial form . . .

Write the telephone numbers or account numbers you want to encode on the line containing the dial codes (#60, #61, #62, etc.) of your choice. Put a check mark in the telephone column if the number is a telephone number or put a check mark in the account column if the number is an account number.

NOTE: Do not assign the same System Speed Dial code to both a telephone number and an account number.

To prevent confusion when entering both account numbers and telephone numbers, reserve codes #60 through #89 for telephone numbers and #900 through #949 for account numbers or vice versa. Also, it may be helpful to use the last four digits of a firm’s telephone number to create an account number, so the account number can be easily identified.

In the “Name” column. . .

Write the name of the person or organization to identify each number.

RESTRICTION OVERRIDE When you encode the telephone numbers during system administration, you can mark some or all of them for Restriction Override. Then people with restricted voice terminals or voice terminals that have been assigned a Disallowed List can call these marked numbers by dialing the System Speed Dial codes.

In the “Restriction Override” column . . .

Put a check mark on the line for each telephone number you want to mark for

Restriction Override when you administer the system.

You should now have a complete set of planning forms. Keep them together in a safe place until you are ready to install and administer your system.

2-24 System Speed Dial Forms