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Quick Reference Guide to MERLIN Plus Features
The table below lists the preassigned and programmable features available from your MERLIN Plus system voice terminal. Those features that can also be accessed by using a dial code are identified with a “ †.” Each feature is listed by function, followed by a brief description. For more information, read the individual feature descriptions in this section.
Description
Preassigned or
Programmable Programming Code Feature Name
PLACING CALLS
Line Request
Line Select
Touch-Tone Enable
ANSWERING CALLS
Auto Answer-All
Recall
Ringing Line Preference
Voice Terminal and
System Tones
CALL HANDLING
Call Pickup
Conference
Drop
Hands-Free Answer on
Intercom (HFAI)
Hold Retrieve
Transfer
Exclusive Hold
Request the use of a busy line
Select a line other than the line the system automatically selects for you
Change from rotary to Touch-Tone signals during a dialing sequence
Have optional equipment such as a modem, answering machine, or facsimile machine turn on when a call comes in
Disconnect a call without hanging up
Lift the handset and instantly be connected to the ringing line
Know by the ring, or by an announcement, the kind of call that is coming in
Preassigned
Preassigned
Programmable
Programmable
Preassigned
Preassigned
Preassigned
Dial *76
Dial *75
Pick up a ringing call at another voice terminal
Have a telephone conference with several people at one time
Disconnect a person from a conference call
Answer intercom calls without lifting handset (on voice terminal with an
HFAI button)
Return to a call on hold (for people with button-he operation)
Transfer a call to another voice terminal
Place a call on hold so that it can only be picked up by the same voice terminal. Requires a button with lights.
Programmable†
Preassigned
Preassigned
Preassigned
Programmable†
Preassigned
Programmable
Dial *85 (or dial *85 + an intercom number)
Dial *95*
Dial *77
† You can also access this feature by using a dial code
5-166 Quick Reference Guide to MERLiN Plus Features
Feature Name Description
CALL-HANDLING REPORTS
Account Number Entry Enter an account number on a Call
Report (SMDR) by dialing the number or a System Speed Dial code
Account Number Entry with one touch
Enter an account number on a
Call Report
Preassigned or
Programmable
Programmable Dial *82
Programming Code
Programmable Dial *88 + an account number
(up to 16 digits) or
Dial *95 + a System Speed Dial code
(60 through 89 or 900 through 999)
QUICK DIALING
Auto Intercom
Last Number Dial
Outside Auto Dial
Personal Speed Dial
Busy Buster
Saved Number Dial
System Speed Dial
Dial an intercom number with one touch
A button with lights is recommended
Dial with one touch the number that you last dialed
Dial an outside number with one touch
Programmable
Programmable†
Programmable
Dial *91 + an intercom number
Dial *73
Dial a number quickly by dialing a code
(Does not require a button)
Programmable
Programmable
Dial *90 + an outside telephone number, PBX, Centrex, or Custom
Calling feature code (up to 16 digits)
Dial a Personal Speed Dial code
(BIS-10: #01 through #24, BIS-22:
#01 -#12) + one of the following codes:
*90 + an outside number, or a PBX,
Centrex, or Custom Calling feature code, or
*88 + an account number
Dial *31 Automatically redial the most recently dialled number up to ten times at
60-second intervals
Save a number and dial it later
Dial a number quickly by dialing an administered code
Programmable†
Programmable
Dial *74
Dial *95 + a System Speed Dial code
(60-89 and 900-999)
Quick Reference Guide to MERLIN Plus Features 5-167
Feature Name
PAGING
Group Page
Description
Preassigned or
Programmable Programming Code
Page a group of people through their voice terminal speakers
Programmable†
Have lines ring immediately, ring after a delay, or not ring at all
Programmable
Dial *91 + one of the following codes:
70 for all voice terminals
71 for Group 1
72 for Group 2
Dial *91 +6 Loudspeaker Page Page someone through a loudspeaker system connected to the page jack on the
Memory Module
Programmable†
PRIVACY
Do Not Disturb
Privacy
Prevent calls from ringing while you are busy
Requires a button with lights
Prevent others from accidentally joining your calls
Requires a button with lights
LINE OPTIONS
Automatic Line Selection Choose the order of the lines you will get when you pick up the handset
Programmable
Programmable
Programmable
RINGING OPTIONS
Ring Override
Personalized Ringing
Have a line ring immediately even though it is programmed to ring after a delay or not at all
Requires a button with lights
Choose a ringing sound you like for your voice terminal
Programmable
Programmable
Ringing Options
Voice Announcement
Disable
Have intercom calls ring at your voice terminal
Programmable
Dial *71
Dial *72
Dial **, then touch the line buttons in the preferred ringing order
Dial *78
No programming code necessary; for programming information,
Dial *35 for no ring
Dial *36 for delayed ring
Dial *37 for immediate ring
Dial *38 to enable voice announcements
Dial *39 to disable voice announcements
5-168 Quick Reference Guide to MERLIN Plus Features
Feature Name Description
INTEROFFICE COMMUNICATION
Manual Signaling Signal someone within your MERLIN
Plus system
Message Know when the attendant has taken a message for you
Send Message Turn on the message light at someone else’s voice terminal (attendant console only)
AUTOMATIC SYSTEM ACCESS
Call Forwarding/Direct
Extension Dialing
Remote Line Access
Have your calls forwarded when you are at a different location
Gain access to a company line even though you are at another location
System Answer Have your calls answered automatically and placed on hold
Preassigned or
Programmable
Programmable
Preassigned
Preassigned
Programmable
Programmable
Programmable
The attendant touches Send Message + an intercom number
Touch Send Message + an intercom number
Dial *83
Dial *84
Programming Code
Dial *6 + an intercom number
Dial *58
Quick Reference Guide to MERLIN Plus Features 5-169
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