Unit Reset. Bay Technical Associates BayTech DS71-MD4, DS72

DS72 Host Module

System Status:

Available local memory (512 byte buffers): 16

TCP sockets in use:0

System up time (dd:hh:mm:ss):1:04:43:19

Available malloc memory: 32740

Strike CR to continue.

Network Interface

Network Status:

Medium status: fault

Medium faults: 0

Xmit bufr errs: 0

Available net buffers: 37

Receive queue status: open

Rev bufr errs: 1623

Strike ENTER to continue

Logged Users

Active Users:

User Address Internal Conn Status User Name

1 * RS-232 Port + admin

Strike "T", CR to terminate a session, CR to continue :

Unit Reset

IMPORTANT: Unit reset terminates both internal and external modem connections.

NOTE: You must be connected to the DS71-MD4 module to reset the unit. Resetting the unit does not return user selections to their default settings.

Select “Reset Unit” followed by <cr>. The module resets the unit and displays:

Reset the unit (Y/N) ?:y

Allow approximately 10 seconds for the unit to reset. It should state something similar to:

Initializing System Please Wait ...........

Troubleshooting:

Functional Solutions:

1. No menu serial port: a. DS power is on and cable connected to EIA232 serial port. b. Verify the cable and adapter has the correct pin out, RJ08X007 and 9FRJ45PC-1. c. Cisco Rollover cables have the same pin out as RJ08X007.

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DS72 Host Module d. Type 5(;), the Attention Character will not echo to the screen, if it does than it may have been changed to a character other than the semi-colon.

2. No Menu Ethernet Port: a. Note what the CX LED is doing, refer to Appendix C. b. Verify the Ethernet port is connected to your network via an Ethernet cable. The LINK

LED is lit for a valid connection. c. Type 5(;) semi-colon, the Attention Character will not echo to the screen, if it does print or Unknown character than type each character on the keyboard 5-times until you discover the Attention character, else reset unit configuration.

3. Password not Work: a. Password is case sensitive, check for Caps Lock. b. Have the admin user delete the user and add back i. Refer to DS Configuration/User Management ‘Delete a User’ and ‘Add a User’ section. ii. Refer to Network Access Configuration/Login Setup/Manage Users

4. Network session locks up: a. More than 4 sessions are open, close one session.

5. No Access to Configuration Menu: a. Only one user at a time can have access. Have the other user back out of the configuration

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