Flashing the BIOS. Dell 3451, 14 3451, 14-3451

Flashing the BIOS

You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS:

1 Turn on the computer.

2 Go to dell.com/support.

3 Click Product Support, enter the Service Tag of your laptop and click

Submit.

NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

4 Click Drivers & downloads.

5 Scroll down to Or, show me all available drivers for… and select BIOS from the Category drop-down list.

NOTE: In the Change OS drop-down list, select the operating system installed on your computer.

6 Expand BIOS to view the available BIOS files.

7 Click Download File to download the latest version of the BIOS for your computer.

8 Save the file and once the download is complete, navigate to the folder where you saved the BIOS update file.

9 Double-click the BIOS update file icon and follow the instructions on the screen.

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Getting help and contacting

Dell

Self-help resources

You can get information and help on Dell products and services using these online self-help resources:

Self-Help Information

Accessing Windows Help

Information about Dell products and services

Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on

Information about Microsoft

Windows 8.1

Information about Microsoft

Windows 7

Learn about your operating system, setting up and using your computer, data backup, diagnostics, and so on.

Self-Help Options

Windows 8.1—Open the Search charm, type Help and Support in the search box and press Enter.

Windows 7—Click Start → Help and

Support.

See dell.com.

See dell.com/support.

See dell.com/windows8.

Click Start → All Programs → Dell

Help Documentation.

See Me and My Dell at dell.com/ support/manuals.

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see dell.com/contactdell.

NOTE: Availability varies by country and product, and some services may not be available in your country.

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NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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