SYSTEM DIAGNOSTICS. NEC Express5800/120Rh-1

Maintenance 7-7

SYSTEM DIAGNOSTICS

The System Diagnostics runs several tests on the server.

Select [Maintenance Tools] - [Test and diagnostics] in the NEC EXPRESSBUILDER to diagnose the system.

Test Items

The following items are tested in system diagnostics.

„ Memory

„ CPU cache memory

„ Hard disk drive used as a system

IMPORTANT: When executing the system diagnostics, make sure to disconnect the LAN cable. Executing the system diagnostics with the

LAN cable connected, the network may be influenced.

NOTE: On checking the hard disk drive, no data is written into the disk.

7-8 Maintenance

Startup and Exit of System Diagnostics

There are two ways to diagnose the server: to use the local console (keyboard) of the server itself, and to use the management PC via serial port (remote console).

IMPORTANT: Two methods of LAN and the serial port are mentioned in "MAINTENANCE TOOLS" of Chapter 8 "Troubleshooting" in the way of communicating in remote console.

Use the serial port to execute System Diagnostics with remote console.

The LAN connection is not for System Diagnostics.

Procedures to start the diagnostics program are as follows:

1. Shutdown the OS, and power off the server. Then, unplug the power cord.

2. Disconnect all the LAN cables from the server.

3. Plug the power cord and power on the server.

4. Use the NEC EXPRESSBUILDER DVD to start the system.

5. Select [Maintenance Tools (Normal mode)] when local console of the server is used for, or select [Maintenance Tools (Redirection mode)] when remote console is used for.

NOTE: If the system displays the [Language selection] menu, select

[English].

The following menu is displayed on the screen.

Local console Remote console

Maintenance 7-9

6. Select [Test and diagnostics].

Select [End-User Mode] and the system diagnostics starts. The diagnostics will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below:

Diagnostics tool title

Test window title

TeDoLi (TEst & Diagnosis On Linux) Ver001.00 (Build020901.1.1m)

Test End

Start 10:06:58 End 10:09:58 Pass 000:03:00 TestTime 000:03:00

Test End : NormalEnd 03 AbnormalEnd 00 ForceEnd 00

Test result

<System>

MEM Memory

CACHE Cache

<SCSI> count count NormalEnd

HDD_02:000 DK32DJ-36W 89 count NormalEnd

[Enter] Detail Information [ESC] Return to Enduser Menu

Guide line Test summary window

– Diagnostics tool title

Shows the name and version of the diagnostic tool.

– Test window title

Shows the progress of the diagnostics. "Test End" is displayed when the diagnostics completes.

– Test result

Shows the start, end, and elapsed time and completion status of the diagnostics.

– Guide line

Shows the details of the keys to operate window.

– Test summary window

Shows the results of each test that executed the diagnostics. Move the cursor and press the Enter key on the cursor line to display the details of the test.

When an error is detected by the system diagnostics, the relevant test result in the test

Summary window is highlighted in red, and "Abnormal End" is displayed in the result on the right side.

Move the cursor to the test that detected the error, and press the Enter key. Record the error message that has been output to the Detail Information screen and contact your service representative.

7-10 Maintenance

7. Follow the guide line shown at the bottom of the screen, and press the Esc key.

The [Enduser Menu] below is displayed.

TeDoLi (TEst & Diagnosis On Linux) Ver001.00 (Build020901.1.1m)

<Test Result>

<Device List>

<Log Info>

<Option>

<Reboot>

Please choose a function by the arrow key and push Enter key.

<Test Result> Shows the diagnostics completion screen of the above diagnostics.

<Device List> Shows a list of connected devices.

<Log Info> Shows the log information of the diagnostics. It can be saved on a floppy disk.

To save it on a floppy disk, insert a formatted floppy disk to the floppy disk drive, and select <Save(F)>.

<Option>

<Reboot>

Optional features can be used from this menu.

Reboots the system.

8. Select <Reboot> in the [Enduser Menu] above.

The server restarts and the system is started from the NEC EXPRESSBUILDER.

9. Exit the NEC EXPRESSBUILDER, and remove the DVD-ROM from the optical disk drive.

10. Power off the server and unplug the power cord from the receptacle.

11. Reconnect all the LAN cables that have been disconnected in Step 2 to the server.

12. Plug in the power cord.

This completes the system diagnostics.