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Trust 24x7 2.02.0004 User Guide
(b)
(c)
(d)
(e)
(f)
(g)
(h)
(k)
Enter the length of the job in minutes, as TWO digits, i.e. in the range 01 to 99, or press the HASH (#) key and enter a time, as four digits, by which you expect to complete the job, for example 1430 for 2:30pm.
Trust 24x7 plays the time.
Trust 24x7 plays the following announcement.
If this is correct, press ONE.
Or to re-enter, press TWO.
IF you press TWO, Trust 24x7 returns to Step (b).
IF you press ONE, Trust 24x7 plays the following announcement.
To record a new message, Press ONE.
To leave the existing message, Press TWO.
IF you press TWO, Trust 24x7 plays the following announcement and returns to the Main Menu in Step(6).
The current job was successfully updated.
IF you press ONE, Trust 24x7 plays the following announcement.
Please record your message.
Trust 24x7 sounds a tone.
Record your message. Press STAR (*) to finish recording.
Trust 24x7 plays the following announcement.
If this is correct, Press ONE.
Or to review, Press TWO.
(m) If you press ONE, Trust 24x7 plays the following announcement and returns to the Main Menu in Step(6).
The current job was successfully updated.
If you press TWO, Trust 24x7 plays your recorded message and responds.
(n)
If this is correct, Press ONE.
Or to re-record, Press TWO.
If you press ONE, Trust 24x7 plays the following announcement and returns to the Main Menu in Step(6).
The current job was successfully updated.
If you press TWO, Trust 24x7 returns to Step (g).
3.3 How to change your PIN or record an information only message
(1) Dial the access number for Trust 24x7 and enter your Trust 24x7 UserID.
Issue 1.01 – 14 January 2011 Page 40 of 75
Trust 24x7 2.02.0004 User Guide
(2)
(3)
(4)
(5)
(6)
Trust 24x7 plays the following announcement.
Please enter your PIN.
Enter your Trust 24x7 PIN.
Trust 24x7 plays the following announcement.
Thank you.
Trust 24x7 plays the Main Menu, which ends with the following two options.
To change your Lone Worker PIN, Press FOUR.
To record an information only message, Press FIVE.
You press FOUR.
(a) Trust 24x7 plays the following announcement.
(b)
(c)
Please enter your new PIN.
As you enter each digit of your 4-digit PIN, Trust 24x7 announces each digit.
Trust 24x7 plays the following announcement.
(d)
(e)
Please enter your new PIN again.
As you re-enter each digit of your 4-digit PIN, Trust 24x7 announces each digit.
Trust 24x7 plays the following announcement.
(b)
(c)
(d)
(f)
Your PIN has been changed.
Trust 24x7 returns to the Main Menu.
You press FIVE.
(a) Trust 24x7 plays the following announcement.
(e)
(f)
Please record your message. This will not log you on or set an alarm.
Trust 24x7 sounds a tone.
Record your message. Press STAR (*) to finish recording.
Trust 24x7 plays the following announcement.
If this is correct, Press ONE.
Or to review, Press TWO.
If you press ONE, Trust 24x7 returns to the Main Menu.
If you press TWO, Trust 24x7 plays your recorded message and responds.
If this is correct, Press ONE.
Or to re-record, Press TWO.
If you press ONE, Trust 24x7 returns to the Main Menu.
If you press TWO, Trust 24x7 returns to Step (b).
Issue 1.01 – 14 January 2011 Page 41 of 75
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Table of contents
- 4 Changes from Issue
- 5 Introduction
- 5 What Trust 24x7 does
- 5 Overview of how to use Trust 24x
- 5 Trust 24x7, LoneWorker, Lone Worker, Lone worker or lone worker
- 6 Block Diagram
- 7 Overview of how to set up Trust 24x
- 8 What you must know before you read this manual
- 8 System Manager – User Reference Guide
- 9 System Manager 4.01.0173 and VCII Server
- 9 Lone Worker Class Of Service
- 9 How to set up the Lone Worker Class Of Service
- 12 How to restart the VCII Server
- 14 Lone Worker Mailboxes
- 14 How to set up a Mailbox that is a Member of the PC Desktop Alert Group
- 15 How to set up a Mailbox that is a Member of the Phone Alert Group
- 16 How to set up a Mailbox for an Alert Group
- 18 How to use the Group Editor to set up Alert Groups
- 18 How to set up an Alert Group for PC Desktop Alerts
- 22 How to set up an Alert Group for Phone Alerts
- 25 How to specify Shift Patterns
- 29 How to set up Mailboxes for Lone Workers
- 34 How to set up Auto Login for a Mailbox for a lone worker
- 38 How to use Trust 24x
- 38 How to set up a Trust 24x7 Job and record a message
- 39 How to cancel or extend a Trust 24x7 Job
- 40 How to change your PIN or record an information only message
- 42 How to Intentionally Invoke an Alert
- 43 Phone Alert
- 44 Desktop (PC) Alert
- 47 How to set up the SMS Text Message Facility
- 47 SMS Gateway Account
- 47 Identicom Templates
- 47 General
- 48 Job (Amber)
- 49 Emergencies (Red Alert)
- 49 How to Register a lone worker to use the SMS Interface
- 49 Alarm Groups
- 50 How to use the SMS Text Message facility
- 50 How to Start a Job
- 50 How to Extend a Job
- 50 How to Cancel a Job
- 51 How to intentionally Issue an Alert
- 52 Trust 24x7 Web
- 52 Login
- 53 Status
- 54 Lone Worker Details (overview)
- 55 Lone Worker Details (detailed)
- 56 Adding or Changing the Picture
- 58 Play Lone Worker Message
- 59 Display Lone Worker Text Message
- 60 Message Archive
- 61 Alarm Audit
- 63 Reports
- 64 Lone worker
- 67 Site Code
- 67 Users
- 68 Admin
- 68 Site Codes
- 72 Delete
- 73 Alarm Reasons
- 74 Add a New Reason
- 74 Edit an Existing Reason