Enabling Auto Redial. Genesys AudioCodes 420HD

6.4 Enabling Auto Redial

If a called party is unavailable because, for example, they're busy, the caller's phone's LCD prompts Extension Busy. Activate auto redial on busy?

If the caller presses the Yes softkey to the prompt, the busy extension is automatically redialed every n seconds (configurable by the caller). The caller can stop the redialing at any time.

Note: Contact your network administrator to enable the feature if it is disabled (default).

When activated, Dialing <ext> within <x>s is indicated in the LCD (remote extension and timer).

If activated in Multiple Line mode, (Line <n>) (line number) is also indicated in the LCD.

Pressing the Dial softkey redials the extension. Pressing the Cancel softkey deactivates autoredial.

Note:

Calls can be made and received while auto-redial is activated.

If auto-redial is activated while another extension is called - which is also unavailable - the caller is prompted to activate auto-redial on the new (busy) extension; the previous autoredial is then deactivated.

If auto-redial is activated on an unavailable extension and on that same extension an incoming call is answered, the feature is deactivated.

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To change the redial interval:

1. Open the 'Automatic redial' screen in the phone LCD ( MENU > Settings > Automatic

Redial ).

2. Enter the interval you require and then press the Apply softkey.

46 Version 2.2.8