HP (Hewlett-Packard) V3000 Laptop Maintenance and Service Guide

b

Maintenance and Service

Guide

Compaq Presario V3000 Notebook PC

Document Part Number: 418333-002

April 2007

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P.

Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Intel, Core, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. AMD, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

Compaq Presario V3000 Notebook PC

Second Edition: April 2007

First Edition: June 2006

Document Part Number: 418333-002

Safety warning notice

Å WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of

Information Technology Equipment (IEC 60950).

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–5

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–7

1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–19

2 Troubleshooting

2.1 Setup Utility in Windows XP . . . . . . . . . . . . . . . . . . 2–1

Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–2

Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

2.2 Setup Utility in Windows Vista . . . . . . . . . . . . . . . . 2–9

Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . 2–10

Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . 2–14

2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–17

Maintenance and Service Guide v

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–18

3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–20

3.5 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–22

3.6 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–23

3.7 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–24

3.8 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–27

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

vi Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2

5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4

5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.5 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.6 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.7 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12

5.8 Mini Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . 5–15

5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21

5.11 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25

5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–30

5.13 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42

5.14 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46

5.15 Wireless Switch Board . . . . . . . . . . . . . . . . . . . . . 5–50

5.16 Modem Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52

5.17 Audio/Infrared Board . . . . . . . . . . . . . . . . . . . . . . 5–54

5.18 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–56

5.19 USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58

5.20 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–60

5.21 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62

5.22 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–67

5.23 Fan/Heat Sink Assembly. . . . . . . . . . . . . . . . . . . . 5–70

5.24 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–78

Maintenance and Service Guide vii

Contents

6 Specifications

A Screw Listing

B Backup and Recovery in Windows XP

C Backup and Recovery in Windows Vista

D Display Component Recycling

E Connector Pin Assignments

F Power Cord Set Requirements

Index

viii Maintenance and Service Guide

1

Product Description

The Compaq Presario V3000 Notebook PC offers advanced modularity, Intel® Core™ Duo, Core Solo, and Celeron® processors or AMD Turion™ 64 Mobile Technology and

Mobile AMD Sempron™ processors, and extensive multimedia support.

Compaq Presario V3000 Notebook PC

Maintenance and Service Guide 1–1

Product Description

1.1 Features

■

■

The following processors are available, varying by computer model:

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

Intel Core Duo T7200 (2.00-GHz)












Intel Core Solo T1350 (1.80-GHz)

AMD Turion Dual Core, TL-60 (2.0-GHz)

AMD Turion 64, MK-36 (2.00-GHz)

AMD Turion TL-56 (1.80-GHz)

AMD Turion ML-52 1.60-Ghz

AMD Turion ML-50 1.60-GHz

Mobile AMD Sempron 3500+ (1.80-GHz)



14.1-inch WXGA (1280 × 768) TFT display with over

16.7 million colors, varying by computer model

■ 160-, 120-, 100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by computer model

1–2 Maintenance and Service Guide


■

■

■

■

■

■

■

■

■

■

■

■

■

■

256-MB DDR synchronous DRAM (SDRAM) at 667 MHz and 533 MHz, expandable to 2.0 GB

Microsoft® Windows® XP Home Edition or Windows XP

Professional, or Free DOS, varying by computer model

Full-size Windows keyboard with embedded numeric keypad

TouchPad pointing device with on/off button and dedicated two-way scroll zone

Integrated 10/100 BASE-T Ethernet local area network

(LAN) network interface card (NIC) with RJ-45 jack

Integrated high-speed 56K modem with RJ-11 jack

Integrated wireless support for Mini Card IEEE 802.11b and

802.11b/g WLAN device

Support for ExpressCard

External 65-watt or 90-watt AC adapter with 3-wire power cord

6-cell or 12-cell Li-Ion battery

Stereo speakers with volume up and down buttons

Integrated microphone (select models only)

Support for the following optical drives:

❏

❏

❏

DVD/CD-RW Combo Drive

DVD±RW/R and CD-RW Double-Layer Combo Drive

DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe

Connectors:

❏

❏

❏

❏

❏

Audio-in (microphone)

Audio-out (headphone)

Consumer infrared lens

Docking (select models only)

ExpressCard



❏

❏

❏

❏

❏

❏

❏

❏

External monitor

IEEE 1394 digital (select models only)

Memory Reader (select models only)

Power

RJ-11 (modem)

RJ-45 (network)

S-Video-out (select models only)

Universal Serial Bus (USB) v. 2.0



1.2 Resetting the Computer

If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:

1. Prepare the computer for disassembly (refer to

Section 5.3,

“Preparing the Computer for Disassembly,” for more

information).

2. Remove the real-time clock (RTC) battery (refer to

Section 5.5, “RTC Battery,” for more information).

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the computer.

5. Connect AC power to the computer. Do not reinsert any batteries at this time.

6. Turn on the computer.

All passwords and all CMOS settings have been cleared.



1.3 Power Management

■

■

■

■

■

■

■

■

The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features:

Standby

Hibernation

Setting customization by the user

Hotkeys for setting the level of performance

Battery calibration

Lid switch standby/resume

Power button

Advanced Configuration and Power Management (ACPM) compliance



1.4 External Components

The external components on the front of the computer are shown below and described in Table 1-1.

Front Components

2

3

4

5

Item

1

Table 1-1

Front Components

Component

Wireless switch

(select models only)

Wireless light


Function

Turns the wireless feature on or off, but does not create a wireless connection.

✎

To establish a wireless connection, a wireless network must already be set up.

Blue: An integrated wireless device, such as a wireless local area network (LAN) device and/or a Bluetooth® device, is turned on.

Amber: An integrated wireless device is turned off.

Consumer infrared lens


Audio-in

(microphone) jack

Links the computer to the HP Remote

Control (select models only).

Audio-out

(headphone) jack

Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

Produce sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.



The external components on the right side of the computer are shown below and described in Table 1-2.

Right-Side Components

3

4

5

Item

1

2

Table 1-2

Component

Right-Side Components

Function

Optical drive

USB ports (2)

RJ-11 (modem) jack

Power connector

Security cable slot

Reads an optical disc.

Connect optional USB devices.

Connects a modem cable.

Connects an AC adapter.

Attaches an optional security cable to the computer.

✎

The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.



The external components on the left side of the computer are shown below and described in Table 1-3.

Left-Side Components



2

3

4

5

6

7

8

9

Item

1

Component

S-Video-out jack

Table 1-3

Left-Side Components

External monitor port

Function

Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card.

Connects an external VGA monitor or projector.

Expansion port 3 Connects the computer to an optional expansion product.

✎

The computer has only one expansion port. The term expansion port 3 describes the type of expansion port.

Connects a network cable.

RJ-45 (network) jack

USB port

1394 port

Memory Reader

Memory Reader light

ExpressCard slot

Connects an optional USB device.

Connects an optional IEEE 1394 or 1394a device, such as a camcorder.

Supports the following optional digital card formats: Secure Digital (SD) Memory Card,

MultiMediaCard (MMC), Secure Digital

Input/Output (SD I/O), Memory Stick (MS),

Memory Stick Pro (MSP), xD-Picture Card

(XD), xDPicture Card (XD) Type M.

On: A digital card is being accessed.

Supports optional ExpressCard/54 cards.



The computer keyboard components are shown below and described in Table 1-4.

Keyboard Components



6

7

Item

1

2

3

4

5

8

Table 1-4

Keyboard Components

Component

Function keys (12) caps lock key fn key

Windows logo key

Windows applications key

Arrows keys

Embedded numeric keypad keys (15) num lock key

Function

Execute frequently used system functions when pressed in combination with the fn key.

Enables caps lock and turns on the caps lock light.

Executes frequently used system functions when pressed in combination with a function key or the esc key.

Displays the Microsoft Windows Start menu.

Displays a shortcut menu for items beneath the pointer.

Move the cursor around the screen.

Can be used like the keys on an external numeric keypad.

Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.



The computer top components are shown below and described in

Table 1-5.

Top Components

Item

1

Component

Power button

2 Speakers (2)

Table 1-5

Top Components

Function

When the computer is

■ Off, press to turn on the computer.

■ On, press to enter hibernation.

■ In standby, briefly press to exit standby.

■ in hibernation, briefly press to exit hibernation.

Produce sound.



4

5

Item

3

Top Components (Continued)

Component Function

Media button

Table 1-5

Volume mute button

Volume scroll zone

If QuickPlay is not installed and the computer is

■ On, the media button opens the music program or Media menu, allowing you to select a multimedia program.

■ Off, the media button does not function.

■ In standby, the media button resumes from standby into Windows.

If QuickPlay is installed and the computer is

■ On, the media button opens the music program or Media menu, allowing you to select a multimedia program.

■ Off, the media button opens the music program or the Media menu, allowing you to select a multimedia program.

■ In standby, the media button resumes from standby into Windows.

✎

The media button does not affect the hibernation file or the procedure for restoring from hibernation.

Mutes and restores speaker sound.

Adjusts volume. Slide your finger to the left to decrease volume and to the right to increase volume. Alternatively, you can tap the left half of the scroll zone to decrease volume, or you can tap the right half of the scroll zone to increase volume.



The computer TouchPad components are shown below and described in Table 1-6.

TouchPad Components



Item

1

2

3

4

5

6

Component

TouchPad light

TouchPad

Table 1-6

TouchPad Components

Function

Blue: TouchPad is enabled.

Amber: TouchPad is disabled.

Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.

Scrolls left or right.

TouchPad horizontal scroll zone

Left and right

TouchPad buttons

TouchPad vertical scroll zone

TouchPad on/off button

Function like the left and right buttons on an external mouse.

Scrolls up or down.

Enables/disables the TouchPad.



The external components on the bottom of the computer are shown below and described in Table 1-7.

Bottom Components

3

4

Item

1

2

Table 1-7

Bottom Components

Function Component

Battery bay

Battery release latch

Holds the battery.

Releases the battery from the battery bay.

Optical drive

Hard drive bay

Reads an optical disc.

Holds the hard drive.



6

7

Item

5

Bottom Components (Continued)

Component Function vents (4)

Table 1-7

Enable airflow to cool internal components.

✎

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Contains the memory module slots.

Memory module compartment

Mini Card compartment Holds a wireless LAN device

(select models only).

✎

To prevent an unresponsive system and the display of a warning message, replace with only a Mini Card device authorized for use in the computer by the governmental agency that regulates wireless devices in your country. If you replace the device and then receive a warning message, remove the device to restore computer functionality. Then contact Customer Care through the Help and Support Center.



1.5 Design Overview

This section presents a design overview of key parts and features

of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”

to identify replacement parts, and

Chapter 5, “Removal and

Replacement Procedures,” for disassembly steps.

■

■

■

■

■

■

■

■

The system board provides the following device connections:

■ AMD Turion and Mobile AMD Sempron processors or

Intel Core Duo, Core Solo, Celeron processors

Audio

Display

ExpressCard

Fan

Hard drive

Keyboard and TouchPad

Memory module

Mini Card modules

Ä CAUTION: To properly ventilate the computer, allow at least a 7.6-cm

(3-inch) clearance on the left and right sides of the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software. Exhaust air is displaced through the ventilation grill located on the left side of the computer.


2

Troubleshooting

Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1 Setup Utility in Windows XP

The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working or will not load.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

1. Turn on or restart the computer in Windows.

2. Before Windows opens and while the “Press <F10> to enter setup” prompt is displayed in the lower-left corner of the screen, press f10 .


Troubleshooting

Using the Setup Utility

Changing the Language of the Setup Utility

The following procedure explains how to change the language of the Setup Utility. If the computer is not in the Setup Utility, begin at step 1. If the computer is in the Setup Utility, begin at step 2.

1. To open the Setup Utility, turn on or restart the computer in

Windows, and then press f10 while the prompt, “Press <F10> to enter setup,” is displayed in the lower-left corner of the screen.

2. Use the arrow keys to select System Configuration >

Language, and then press enter .

3. Press f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a language.

4. When a confirmation prompt with your preference selected is displayed, press enter to save your preference.

5. To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on the screen.

Your preferences go into effect when the computer restarts in

Windows.


Troubleshooting

Navigating and Selecting in the Setup Utility

■

■

■

Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke.

■

■

To choose a menu or a menu item, use the arrow keys.

To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or f5 or f6 .

To select an item, press enter .

To close a text box or return to the menu display, press

To display additional navigation and selection information while the Setup Utility is open, press f1 .

f1 .

Displaying System Information

The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.



2. Access the system information by using the Main menu.

3. To close the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter . (The computer restarts in Windows.)


Troubleshooting

Restoring Default Settings in the Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If the computer is not in the Setup Utility, begin at step 1. If the computer is in the Setup Utility, begin at step 2.



2. Select Exit > Load Setup Defaults, and then press f10 .

3. When the Setup Confirmation is displayed, press enter to save your preferences.

4. To set your preferences and exit the Setup Utility, press f10 , and then follow the instructions on the screen.

The Setup Utility default settings are set when you exit the

Setup Utility and go into effect when the computer restarts.

✎

Your password, security, and language settings are not changed when you restore the factory default settings.


Troubleshooting

Using Advanced Setup Utility Features

This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to the Help and

Support Center, which is accessible only when the computer is in

Windows.

The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.

The “<F12> to boot from LAN” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt for a Network Service Boot.

The “Press <ESC> to change boot order” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt to change the boot order.


Troubleshooting

Closing the Setup Utility

You can close the Setup Utility with or without saving changes.

■ To close the Setup Utility and save your changes from the current session, use either of the following procedures:

❏ Press f10 , and then follow the instructions on the screen.

– or –

❏ If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter .

When you use the f10 procedure, you are offered an option to return to the Setup Utility. When you use the Exit

Saving Changes procedure, the Setup Utility closes when you press enter .

■ To close the Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit >

Exit Discarding Changes, and then press enter .

After the Setup Utility closes, the computer restarts in Windows.

Setup Utility Menus

The menu tables in this section provide an overview of Setup

Utility options.

✎

Some of the Setup Utility menu listed in this chapter may not be supported by your computer.


Troubleshooting

Main Menu

Select

System Information

Table 2-1

Main Menu

To Do This

■

■

View and change the system time and date.

View identification information about the computer.

■ View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).

Security Menu

Select

Administrator password

Power-on password

Table 2-2

Security Menu

To Do This

Enter, change, or delete an administrator password.

Enter, change, or delete a power-on password.


Troubleshooting

System Configuration Menu

Table 2-3


Select

Language Support

To Do This

Change the Setup Utility language.

Embedded WLAN Device

Radio

Embedded Bluetooth

Device (select models only)

Enhanced SATA support


Boot Options

Enable/disable an embedded wireless LAN device.

Enable/disable an embedded Bluetooth device

(select models only).

Enable/disable enhanced SATA mode.

Set the following boot options:

■ f10 and f12 Delay (sec.)—Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

■

■

■ CD-ROM boot—Enable/disable boot from

CD-ROM.

Floppy boot—Enable/disable boot from Floppy.

Internal Network Adapter boot—Enable/disable boot from Internal Network Adapter.

■ Boot Order—Set the boot order for:

❐

❐

❐

❐

❐

❐

USB Floppy

ATAPI CD/DVD ROM Drive

Hard drive

USB Diskette on Key

USB Hard drive

Network adapter


Troubleshooting

Diagnostics Menu

Select

Hard Disk Self Test

Table 2-4


To Do This

Run a comprehensive self-test on the hard drive.

2.2 Setup Utility in Windows Vista

The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working or will not load.

✎

The fingerprint reader (select models only) does not work when accessing the Setup Utility.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start the Setup Utility:

1. Turn on or restart the computer.

2. Before Windows opens and while “Press <F10> to enter setup” is displayed in the lower-left corner of the screen, press f10 .


Troubleshooting

Using the Setup Utility

Changing the Language of the Setup Utility

The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.

1. To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10> to enter setup” is displayed in the lower-left corner of the screen.

2. Use the arrow keys to select System Configuration >

Language, and then press enter .

3. Press f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a language.

4. When a confirmation prompt with your preference selected is displayed, press enter to save your preference.

5. To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on the screen.

Your preferences go into effect when the computer restarts in

Windows.

Navigating and Selecting in the Setup Utility

■

■

■

Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke.

■

■

To choose a menu or a menu item, use the arrow keys.

To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or f5 or f6 .

To select an item, press enter .

To close a text box or return to the menu display, press

To display additional navigation and selection information while the Setup Utility is open, press f1 .

esc .


Troubleshooting

Displaying System Information

The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.


2. Access the system information by using the Main menu.

3. To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter . (The computer restarts in Windows.)

Restoring Default Settings in the Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.


2. Select Exit > Load Setup Defaults, and then press enter .

3. When the Setup Confirmation is displayed, press enter to save your preferences.

4. To set your preferences and exit the Setup Utility, press f10 , and then follow the instructions on the screen.

The Setup Utility default settings are set when you exit the

Setup Utility and go into effect when the computer restarts.

✎

Your password, security, and language settings are not changed when you restore the factory default settings.


Troubleshooting

Using Advanced Setup Utility Features

This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows.

The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.

The “<F12> to boot from LAN” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt for a Network Service

Boot.

The “Press <ESC> to change boot order” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt to change the boot order.


Troubleshooting

Closing the Setup Utility

You can close the Setup Utility with or without saving changes.

■ To close the Setup Utility and save your changes from the current session, use either of the following procedures:

❏ Press f10 , and then follow the instructions on the screen.

– or –

❏ If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter .

When you use the f10 procedure, you are offered an option to return to the Setup Utility. When you use the Exit

Saving Changes procedure, the Setup Utility closes when you press enter .

■ To close the Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit >

Exit Discarding Changes, and then press enter .

After the Setup Utility closes, the computer restarts in Windows.


Troubleshooting

Setup Utility Menus

The menu tables in this section provide an overview of Setup

Utility options.

✎

Some of the Setup Utility menu listed in this chapter may not be supported by your computer.

Main Menu

Select

System Information

Table 2-5

Main Menu

To Do This

■

■

View and change the system time and date.

View identification information about the computer.

■ View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).

Security Menu

Select

Administrator password

Power-on password

Table 2-6

Security Menu

To Do This

Enter, change, or delete an administrator password.

Enter, change, or delete a power-on password.


Troubleshooting


Table 2-7


Select

Language Support

Enhanced SATA support


Boot Options

To Do This

Change the Setup Utility language.

Enable/disable enhanced SATA mode.

Button Sound


Video memory up to


Set the following boot options:

■ f10 and f12 Delay (sec.)—Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

■

■

■ CD-ROM boot—Enable/disable boot from

CD-ROM.

Floppy boot—Enable/disable boot from Floppy.

Internal Network Adapter boot—Enable/disable boot from Internal Network Adapter.

■ Boot Order—Set the boot order for:

❐

❐

❐

❐

❐

❐

USB Floppy

ATAPI CD/DVD ROM Drive

Hard drive

USB Diskette on Key

USB Hard drive

Network adapter

Enable/disable the Quick Launch Button tapping sound.

Select the amount of video memory.


Troubleshooting


Select

Hard Disk Self Test

Secondary Hard Disk Self

Test (select models only)

Table 2-8


To Do This

Run a comprehensive self-test on the hard drive.

✎

On models with two hard drives, this menu option is called the Primary Hard

Disk Self Test.

Run a comprehensive self-test on a secondary hard drive.


2.3 Troubleshooting Flowcharts

Troubleshooting

Table 2-9

Troubleshooting Flowcharts Overview

2.7

2.8

2.9

2.10

2.11

2.12

2.13

Flowchart Description

2.1

2.2

2.3

“Flowchart 2.1—Initial Troubleshooting”

“Flowchart 2.2—No Power, Part 1”


2.4

2.5

2.6



“Flowchart 2.6—No Video, Part 1”

“Flowchart 2.7—No Video, Part 2”

“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”

“Flowchart 2.9—No Operating System (OS) Loading”

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”



“Flowchart 2.13—No OS Loading, Diskette Drive”


Troubleshooting

Table 2-9

Troubleshooting Flowcharts Overview (Continued)

2.17

2.18

2.19

2.20

Flowchart Description

2.14

2.15

2.16

“Flowchart 2.14—No OS Loading, Optical Drive”

“Flowchart 2.15—No Audio, Part 1”

“Flowchart 2.16—No Audio, Part 2”

“Flowchart 2.17—Nonfunctioning Device”

“Flowchart 2.18—Nonfunctioning Keyboard”

“Flowchart 2.19—Nonfunctioning Pointing Device”

“Flowchart 2.20—No Network/Modem Connection”


Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Y

Y

Beeps,

LEDs, or error messages?

N

Is there video?

(no boot)

N

Y

N

Is the OS loading?

Y

N

Is there sound?

Y

Go to

“Flowchart

2.2—No Power,

Part 1.”

Check

LED board, speaker connections.

N

All drives working?

Go to

“Flowchart

2.6—No Video,

Part 1.”

Y

Keyboard/ pointing device working?

N

Go to

“Flowchart

2.9—No Operating

System (OS)

Loading.”

Y

Connecting to network or modem?

N

Go to

“Flowchart

2.15—No Audio,

Part 1.”

Y

End

Go to

“Flowchart

2.17—Nonfunctioning Device.”

Go to

“Flowchart

2.18—Nonfunctioning Keyboard”

or

“Flowchart

2.19—Nonfunctioning Pointing

Device.”

Go to

“Flowchart

2.20—No

Network/Modem

Connection.”


Troubleshooting

Flowchart 2.2—No Power, Part 1

No power

(power LED is off).

Remove from docking device

(if applicable).

N

Power up on battery power?

Y

N

Power up on AC power?

Y

N

Power up in docking device?

Y

Reset

power.*

Reset

power.*

Done

1. Reseat the power cables in the docking device and at the AC outlet.

2. Ensure the AC power source is active.

3. Ensure that the power strip is working.

Y N

Done

Power up in docking device?

Y

Y

Power up on battery power?

Power up on AC power?

N

N

Go to

“Flowchart

2.3—No Power,

Part 2.”

Go to

“Flowchart

2.4—No Power,

Part 3.”

*NOTES

1. On select models, there is a separate reset button.

2. On select models, the computer can be reset using the standby switch and either the lid switch or the main power switch.

Go to

“Flowchart

2.8—Nonfunctioning

Docking Device

(if applicable).”



Continued from

“Flowchart

2.2—No Power,

Part 1.”

Visually check for debris in battery socket and clean if necessary.

Y

Power on?

N

Y

Check battery by recharging it, moving it to another computer, or replacing it.

N

Power on?

Done

Replace power supply

(if applicable).

N

Done Power on?

Go to

“Flowchart

2.4—No Power,

Part 3.”

Y

Done

Troubleshooting


Troubleshooting


Continued from

“Flowchart

2.3—No Power,

Part 2.”

Plug directly into AC outlet.

Y

Power LED on?

N

Reseat AC adapter in computer and at power source.

Y

Power on?

N

N

Power outlet active?

Y

Replace power cord.

Y

Power on?

N

Done

Done

Try different outlet.

Done

External

Internal or external AC adapter?

Internal

Go to

“Flowchart

2.5—No Power,

Part 4.”

N

Y

Replace external

AC adapter.

Power on?

Done



Continued from

“Flowchart

2.4—No Power,

Part 3.”

Open computer.

N

Loose or damaged parts?

Y

Close computer and retest.

N

Power on?

Y

Done

Reseat loose components and boards and replace damaged items.

Replace the following items (if applicable). Check computer operation after each replacement:

1. Internal DC-DC converter*

2. Internal AC adapter

3. Processor board*

4. System board*

*NOTE: Replace these items as a set to prevent shorting out among components.

Troubleshooting


Troubleshooting

Flowchart 2.6—No Video, Part 1

No video.

Stand-alone or docking device?

Docking Device

Go to

“Flowchart

2.7—No Video,

Part 2.”

Stand-alone

*NOTE: To change from internal to external display, use the hotkey combination.

Y

Internal or external display*?

External

Adjust brightness.

Internal

Adjust brightness.

A

N

Video OK?

Done

Y

Press lid switch to ensure operation.

Y

N

Y

Video OK?

Check for bent pins on cable.

Video OK?

N

Done Video OK?

Done

N

Replace the following one at a time. Test after each replacement.

1. Cable between computer and computer display (if applicable)

2. Display

3. System board

Try another display.

Internal and external video OK?

N

Replace system board.

Y

Done Done


Flowchart 2.7—No Video, Part 2

Continued from

“Flowchart

2.6—No Video,

Part 1.”

Remove computer from docking device, if connected.

Adjust display brightness.

Check brightness of external monitor.

Y

N

Video OK?

N

Go to “A” in

“Flowchart

2.6—No Video,

Part 1.”

N

Video OK?

Y

Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.

Y

Video OK?

Done

Try another external monitor.

Adjust external monitor display.

Y

Internal and external video OK?

N

Go to

“Flowchart


Docking Device

(if applicable).”

Troubleshooting

Done

Done


Troubleshooting

Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Nonfunctioning docking device.

Reseat power cord in docking device and power outlet.

Check voltage setting on docking device.

Reset monitor cable connector at docking device.

N

Docking device operating?

Y

Remove computer, replace docking device.

Done

Reinstall computer into docking device.

N

Docking device operating?

Y

Test replacement docking device with new computer.

Done


Troubleshooting

Flowchart 2.9—No Operating System (OS)

Loading

No OS loading.*

Reseat power cord in docking device and power outlet.

No OS loading from hard drive,

go to “Flowchart 2.10—No OS Loading,

Hard Drive, Part 1.”

No OS loading from diskette drive,

go to “Flowchart 2.13—No OS Loading,

Diskette Drive.”

No OS loading from optical drive, go to

“Flowchart 2.14—No OS Loading,

Optical Drive.”

No OS loading from network,

go to “Flowchart 2.20—No Network/Modem

Connection.”

*NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.


Troubleshooting

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

OS not loading from hard drive.

Nonsystem disk message?

Y

N

Reseat external hard drive.

Y

OS loading?

N

N

Boot from

CD?

Y

Y

Check the Setup utility for correct booting order.

Boot from hard drive?

N

Done

Go to

“Flowchart

2.11—No OS

Loading,


Done

N

Boot from diskette?

Y

Y

Change boot priority through the Setup Utility and reboot.

N


Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Go to

“Flowchart


Device.”


Troubleshooting


Part 2

Continued from

“Flowchart

2.10—No OS

Loading,


N

Disc or diskette in drive?

Y

1. Replace hard drive.

2. Replace system board.

Reseat hard drive.

Hard drive accessible?

Y

Done

N

Remove disc or diskette and reboot.

Run FDISK.


Y

N

Y

Boot from diskette drive?

N

N

Hard drive accessible?

Y

Go to

“Flowchart

2.12—No OS

Loading,


Done

Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Done

Y

Y

Hard drive partitioned?

N

Hard drive formatted?

N

Create partition, and then format hard drive to bootable

C:\ prompt.

Format hard drive and bring to a bootable

C:\ prompt.

Y

Computer booted?

N

Go to

“Flowchart

2.12—No OS

Loading,


Load OS using

Operating System disc

(if applicable).


Troubleshooting


Part 3

Y

Continued from

“Flowchart

2.11—No OS

Loading,


N

System files on hard drive?

Virus on hard drive?

Y

N

Run SCANDISK and check for bad sectors.

Clean virus.

Install OS and reboot.

OS loading from hard drive?

Y

N

Diagnostics on disc or diskette?

Y

N

Done

Replace hard drive.

N

Can bad sectors be fixed?

Replace hard drive.

Run diagnostics and follow recommendations.

Y

N

Fix bad sectors.


Replace hard drive.

Y

Done


Troubleshooting

Flowchart 2.13—No OS Loading, Diskette Drive

Y

OS not loading from diskette drive.

Reseat diskette drive.

OS loading?

Done

N

Nonsystem disk message?

Y

N

N

Boot from another device?

Y

Y

Diskette drive enabled in the Setup utility?

N

Is diskette drive boot order correct?

Y

N

N

Bootable diskette in drive?

Install bootable diskette and reboot computer.

Y

Go to

“Flowchart

2.17—Nonfunctioning Device.”

Check diskette for system files.

Try different diskette.

Enable drive and cold boot computer.

Reset the computer.

Refer to

Section 1.2,

“Resetting the

Computer,” for

instructions.

N

N

Nonsystem disk error?

Y

Replace the following components individually, retesting after each replacement:

■ Diskette drive

Y

OS loading?

Done

Change boot priority using the Setup Utility.

Go to

“Flowchart


Device.”


Troubleshooting

Flowchart 2.14—No OS Loading, Optical Drive

Y N

No OS loading from

CD-ROM or

DVD-ROM drive.

N

Disc in drive?

Y

Bootable disc in drive?

Install bootable disc and reboot computer.

Install bootable disc.

Try another bootable disc.

N

Boots from

CD or DVD?

Y

Reseat drive.

Done

Y

Boots from

CD or DVD?

N

Y

Booting from another device?

N

Y

Booting order correct?

N

Done

Go to

“Flowchart


Device.”

Reset the computer.

Refer to

Section 1.2,

“Resetting the

Computer,”

for instructions.

Go to

“Flowchart


Device.”

Correct boot order using the Setup Utility.


Troubleshooting

Flowchart 2.15—No Audio, Part 1

Y

No audio.

Turn up audio internally or externally.

Audio?

N

Done

N

Computer in docking device

(if applicable)?

Y

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Undock

Y

Internal audio?

Replace the docking device.

Go to

“Flowchart


Device.”

N

Audio?

Y

N

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Done


Troubleshooting

Flowchart 2.16—No Audio, Part 2

Continued from

“Flowchart

2.15—No Audio,

Part 1.”

Audio driver in OS configured?

N

Reload audio drivers.

Y

Correct drivers for application?

N

Load drivers and set configuration in OS.

Y

Connect to external speaker.

Y

Audio?

N

Replace audio board and speaker connections in computer

(if applicable).

Audio?

Y

N

Replace the following components individually, retesting after each replacement:

■ Internal speakers

Done


Flowchart 2.17—Nonfunctioning Device

Troubleshooting

Nonfunctioning device.

Reseat device.

Clear

CMOS.

Y

Reattach device.

Close computer, plug in power, and reboot.

N

Device boots properly?

Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.

N

Any physical device detected?

Y

Replace hard drive.

Fix or replace broken item.

Go to

“Flowchart

2.9—No

Operating System

(OS) Loading.”

Replace NIC.

If integrated NIC, replace system board.

Y

Device boots properly?

N

Done

Replace diskette drive.

Done


Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard not operating properly.

Connect computer to good external keyboard.

N

External device works?

Y

Y

Reseat internal keyboard connector

(if applicable).

Keyboard operating properly?

N


Replace internal keyboard or cable.

Done

N

Keyboard operating properly?

Y


Done


Troubleshooting

Flowchart 2.19—Nonfunctioning Pointing Device

Pointing device not operating properly.

Connect computer to good external pointing device.

N

External device works?

Y

Reseat internal pointing device connector

(if applicable).

Y

Pointing device operating properly?

N

Done


Replace internal pointing device or cable.

N

Pointing device operating properly?

Y


Done


Troubleshooting

Flowchart 2.20—No Network/Modem

Connection

No network or modem connection.

Y

Network or modem jack active?

N

Y

Digital line?

N

NIC/modem configured in OS?

N

Y

Disconnect all power from the computer and open.

Replace jack or have jack activated.

Connect to nondigital line.

Reload drivers and reconfigure.

N

Network or modem connection working?

Y

Reseat NIC/modem

(if applicable).

Replace

NIC/modem

(if applicable).

N

Network or modem connection working?

Y


Done

Done


3

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

Serial Number Location


Illustrated Parts Catalog

3.2 Computer Major Components

3–2

Computer Major Components

Maintenance and Service Guide


Table 3-1

Spare Parts: Computer Major Components

3

4

2

Item Description

1 14.0-inch, WXGA display assembly (includes wireless antenna transceivers and cables)

Spare Part

Number

417049-001

✎

Refer to Section 3.3, “Display Assembly Components,”

for

display assembly internal component spare part number

information.

Switch covers (include wireless button and light)

For use with full-featured computer models

For use with defeatured computer models

Power button board (includes power button board cable)

Keyboards

417077-001

417078-001

430475-001

For use only with computer models using Intel processors

Belgium

Brazil

Denmark

European

France

French Canada

Germany

Greece

International

Israel

Italy

Japan

Korea

Latin America

441317-A41

441317-201

441317-081

441317-021

441317-051

441317-121

441317-041

441317-DJ1

441317-B31

441317-BB1

441317-061

441317-291

441317-AD1

441317-161

Nordic

Norway

Portugal

Russia

Saudi Arabia

Spain

Sweden/Finland

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

441317-DH1

441317-091

441317-131

441317-251

441317-171

441317-071

441317-101

441317-111

441317-AB1

441317-281

441317-141

441317-031

441317-001



3–4




Table 3-1

Spare Parts: Computer Major Components (Continued)

8a

8b

8c


4 Keyboards (Continued)

Spare Part

Number

For use only with computer models using AMD processors

5

Denmark

France

French Canada

Germany

International

Italy

Korea

417069-081

417069-051

417069-121

417069-041

417069-B31

417069-061

417069-AD1

Top covers (include TouchPad)

Latin America

Norway

Spain

Sweden/Finland

Thailand

The United States

417069-161

417069-091

417069-071

417069-031

417069-281

417069-001

6a

6b

7

8d



Top cover rear strips (not illustrated)



417091-001

430468-001

430466-001

417088-001

430464-001 TouchPad

TouchPad bracket

TouchPad cable (not illustrated)

Speaker assembly

417082-001

417089-001

Plastics Kit 417074-001

Includes:

ExpressCard slot bezel

Hard drive cover (includes 2 captive screws, secured by C-clips)

Memory module compartment cover (includes 2 captive screws, secured by C-clips)

Mini Card compartment cover (includes 1 captive screws, secured by a C-clip)



3–6




9b

10

11

Table 3-1


Spare Part

Number Item Description

9a Modem modules (include modem module cable)

For use with computer models using Intel processors

For use with computer models using AMD processors

417083-001

431852-001

12

13

Modem module cable

ExpressCard assembly

System boards

For use with computer models using Intel processors:

■ PM/G72M-V for use with full-featured computer models

■ GM for use with full-featured computer models

■ GMZ for use with defeatured computer models

■ PM/G72M-Z for use with full-featured models

■ dv2100 for use with full-featured computer models

■ GML for use with defeatured computer models

■ dv2100 for use with defeatured computer models

■ 943GML for use with defeatured computer models

For use with computer models using AMD processors:

■ For use with full-featured computer models

■ For use with defeatured computer models

Wireless switch board (includes wireless switch board cable)

Audio/infrared board (includes audio/infrared board cable)

417112-001

417035-001

417036-001

417037-001

440777-001

440768-001

440779-001

440769-001

446320-001

431483-001

431844-001

417092-001

430465-001



3–8




Table 3-1


Spare Part


14 Processors (include thermal pad)

Intel Core Duo T7200 (2.00-GHz), use with V3200













15

Intel Celeron M 440 (1.86-GHz), use with V3200

Intel Celeron M 430 (1.73-GHz), use with V3200

AMD Turion Dual Core, TL-60, 2.0-GHz, use with dv2200

AMD Turion 64, MK-36, 2.00-GHz, use with V3200

AMD Turion TL-56, 1.80-GHz



Mobile AMD Sempron 3500+ (1.80-GHz), use with

V3200



Bluetooth® module (includes Bluetooth module cable)

438210-001

435837-001

431846-001

431845-001

435838-001

431849-001

431484-001

397923-002

435849-001

435848-001

437780-001

437781-001

417044-001

417043-001

417042-001

430455-001

417041-001

440781-001

441610-001

430454-001

430456-001

440780-001

435851-001

440771-001



3–10




Table 3-1



16 Fan/heat sink assemblies (include thermal pads)

Spare Part

Number


■ For use on UMA system boards

■ For use on discrete system boards

430463-001

417081-001

For use with computer models using AMD processors 431851-001

Fan/heat sink assembly mounting bracket

(not illustrated)

417114-001

17 Power connector cables

For use with UMA system boards

For use only with computer models using Intel processors

430462-001

430461-001

18

19

417085-001

20

USB board (includes USB board cable)

Base enclosures



Rubber Feet Kit (includes computer feet, not illustrated)

Batteries

12-cell, 8.8-Ahr

6-cell, 4.0-Ahr

6-cell, 2.55-Ahr

6-cell, 2.2-Ahr

417094-001

430470-001

417096-001

417067-001

417066-00

441611-001

440772-001



3–12




Table 3-1



21 Hard drives (include frame and connector)

Spare Part

Number

For use only with computer models using Intel processors:

442171-001

417059-001

22

23

5400-rpm, 160-GB

5400-rpm, 120-GB

For use with all computer models:

5400-rpm, 120-GB

5400-rpm, 100-GB

5400-rpm, 80-GB

5400-rpm, 60-GB

5400-rpm, 40-GB

RTC battery

417059-001

417058-001

417057-001

417056-001

430460-001

417076-001

24

Optical drives (include bezel)



DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe

Memory modules, 1-DIMM, DDR2

PC2-5300, 667-MHz

1024 MB

512 MB

256 MB

PC2-4200, 533-MHz

1024 MB

512 MB

256 MB

417063-001

417064-001

417065-001

417055-001

417054-001

417503-001

417052-001

417051-001

417050-001



3–14




Table 3-1


Spare Part


25 Mini Card modules

■ 802.11b/g WLAN Mini Card module for use in the countries or regions listed below. These countries or regions are categorized as most of the world

(MOW 1).

Antigua &

Barbuda

Argentina

Australia

Bahamas

Barbados

Brunei

Canada

Chile

Dominican

Republic

Guam

Guatemala

Hong Kong

Panama

India

Indonesia

Malaysia

Mexico

New Zealand

■ 802.11b/g WLAN Mini Card module for use in the countries or regions listed below. These countries or regions are categorized as most of the world

(MOW 2).

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman

Islands

Columbia

Croatia

Cyprus

The Czech

Republic

Denmark

Egypt

El Salvador

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The Philippines

Poland

Portugal

Romania

Russia

Serbia and

Montenegro

Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

409407-001

Paraguay

Saudi

Arabia

Taiwan

The United

States

Vietnam

409407-002

The

Netherlands

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan



3–16




Table 3-1


Spare Part


25 Mini Card modules (Continued)


■ 802.11a/b/g WLAN Mini Card module for use in the countries or regions listed below. These countries or regions are categorized as the rest of the world

(ROW).

China

Ecuador

Haiti

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea


■ 802.11a/b/g LJ WLAN Mini Card module for use in the United States and Canada.

■ 802.11a/b/g LJ WLAN Mini Card module for use in the ROW countries or regions listed below:

Honduras

Pakistan

Peru

Qatar

South Korea

802.11b/g HS WLAN Mini Card module for use in the

United States and Canada.

802.11b/g HS WLAN Mini Card module for use in the

ROW countries or regions listed below:

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

■ 802.11b/g WLAN Mini Card module for use in Costa

Rica, Israel, Kuwait, Thailand, United Arab

Emirates, Ukraine.

409497-001

Uruguay

Venezuela

416377-001

416377-002

Uruguay

Venezuela

416376-001

416376-002

Uruguay

Venezuela

430453-001



3.3 Display Assembly Components

Display Assembly Components



Table 3-2

Display Assembly Components

Spare Part Number Information

6

7

2a

2b

3


1a

1b

Display Plastics Kit



Includes:

■ Display bezel

■ Display enclosure

Display inverter, includes

Display inverter bracket

Wireless antenna transceivers and cables

4

5

Spare Part

Number

430472-001

417101-001

417097-001

Display panels

14.1-inch, WXGA, SVA display panel with BrightView

For use with V3200 models, BV panel

For use with V3200 models, CAY panel

14.1-inch WXGA AG with microphone, for full-featured models

14.1-inch WXGA AG for defeatured models

Display lid switch module (includes display lid switch module cable)

430459-001

435842-001

435843-001

435856-001

435855-001

Display Hinge Kit (includes left and right display hinges)

417103-001

Display Cable Kit (includes microphones and cables) 430904-001

431881-001

Display Label Kit (not illustrated)

Display Screw Kit (includes screws and rubber screw covers, not illustrated)

Web camera (includes Web camera bracket; not illustrated)

417107-001

417111-001

417105-001

417113-001



3.4 Mass Storage Devices

Mass Storage Devices



Table 3-3

Mass Storage Devices



1 Hard drives (include frame and connector)

2

5400-rpm, 160-GB

5400-rpm, 120-GB

5400-rpm, 100-GB

5400-rpm, 80-GB

5400-rpm, 60-GB

5400-rpm, 40-GB

Optical drives


DVD±RW/R and CD-RW Double-Layer Combo

Drive

DVD±RW/R and CD-RW Double-Layer Combo

Drive with LightScribe

USB digital drive (not illustrated)

Spare Part

Number

442171-001

417059-001

417058-001

417057-001

417056-001

430460-001

417063-001

417064-001

417065-001

364727-001



3.5 Plastics Kit

Plastics Kit Contents

Table 3-4

Plastics Kit


1

2

3


Plastics Kit

4

Spare Part

Number

417074-001

Includes:

Mini Card compartment cover (includes 1 captive screw, secured by a C-clip)

Hard drive cover (includes 2 captive screws, secured by C-clips)

Memory module compartment cover (includes 2 captive screws, secured by C-clips)

ExpressCard slot bezel


3.6 Cable Kit


Cable Kit Contents

Table 3-5

Cable Kit


3

4

1

2


Cable Kit

Includes:

LED board cable

TouchPad cable

USB board cable (includes num lock light cable)

Bluetooth module cable

Spare Part

Number

430474-001



3.7 Miscellaneous

Table 3-6

Spare Parts: Miscellaneous (not illustrated)

Description

Analog TV tuner

Composite S-Video and audio input cable

DVB-T TV tuner

DVB-T TV tuner antenna

Earbud headset

HP 65-W AC Adapter

HP 90-W AC adapter, use with V3200 models

HP Remote Control

RF cable

RF input adapter cable

USB infrared receiver

USB travel mouse

Wireless laser mouse

Optical wired mouse

Expansion hub

HP xb3000 Expansion Base

USB travel mouse

Backpack

Remote control, ExpressCard

Infrared emitter

TV tuner - ExpressCard

309674-001

430958-001

436238-001

430326-001

417330-001

435836-001

405527-001

439128-001

439129-001

439130-001

Spare Part

Number

407941-001

407939-001

412175-001

412176-001

371693-003

409843-001

409515-001

407313-001

408485-001

407940-001

408483-001



Table 3-6

Spare Parts: Miscellaneous (not illustrated) (Continued)

Description

TV tuner antenna

Remote control, ExpressCard (EMEA)

Spare Part

Number

439131-001

439254-001

Carrying case

HP Remote Control

418162-001

435743-001

Screw Kit (includes the following screws; refer to

Appendix A, “Screw Listing,” for more information on screw

specifications and usage)

■ Phillips PM3.0×3.0 screw



■ Black Phillips PM2.5×5.0 screw

■ Silver Phillips PM2.5×5.0 screw

■ Phillips PM2.0×5.0 captive screw

417109-001

■ Phillips PM2.0×13.0 spring-loaded shoulder screw

■ Phillips PM2.0×9.0 spring-loaded shoulder screw







Table 3-6

Spare Parts: Miscellaneous (not illustrated) (Continued)

Spare Part

Number Description

Power cords

For use in:

Australia and New Zealand

Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden

Brazil

Canada, French Canada, Latin America, Thailand, and the

United States

Denmark

Hong Kong and the United Kingdom

India

Israel

Italy

Japan

Korea

People’s Republic of China

Switzerland

Taiwan

383496-011

383496-021

383496-201

383496-001

383496-081

383496-031

383496-D61

383496-BB1

383496-061

383496-291

383496-AD1

383496-AA1

383496-111

383496-AB1



3.8 Sequential Part Number Listing

383496-031

383496-061

383496-081

383496-111

383496-201

383496-291

383496-AA1

383496-AB1

383496-AD1

383496-BB1

383496-D61

397923-002

405527-001

407939-001

Spare Part

Number

309674-001

364727-001

371693-003

383496-001

383496-011

383496-021

Table 3-7

Spare Parts: Sequential Part Number Listing

Description

USB travel mouse

USB digital drive (not illustrated)

Earbud headset

Power cord for use in Canada, French Canada, Latin America,

Thailand, and the United States

Power cord for use in Australia and New Zealand

Power cord for use in Belgium, Europe, Finland, France,

Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden

Power cord for use in Hong Kong and the United Kingdom

Power cord for use in Italy

Power cord for use in Denmark

Power cord for use in Switzerland

Power cord for use in Brazil

Power cord for use in Japan

Power cord for use in the People’s Republic of China

Power cord for use in Taiwan

Power cord for use in Korea

Power cord for use in Israel

Power cord for use in India

Bluetooth® module (includes Bluetooth module cable)

Backpack

Composite S-Video and audio input cable



Table 3-7

Spare Parts: Sequential Part Number Listing (Continued)

407313-001

407940-001

407941-001

408483-001

408485-001

409407-001

409407-002

HP Remote Control

RF input adapter cable

Analog TV tuner

USB infrared receiver

RF cable

802.11b/g WLAN Mini Card module for use with computer models using Intel processors in the MOW1 countries or regions listed below:

Antigua &

Barbuda

Argentina

Australia

Bahamas

Barbados

Brunei

Canada

Chile

Dominican

Republic

Guam

Guatemala

Hong Kong

Panama

India

Indonesia

Malaysia

Mexico

New Zealand

802.11b/g WLAN Mini Card module for use with computer models using Intel processors in the MOW2 countries or regions listed below:

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman Islands

Columbia

Croatia

Cyprus

The Czech

Republic

Denmark

Egypt

El Salvador

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The Philippines

Poland

Portugal

Romania

Russia

Serbia and

Montenegro

Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco



Table 3-7


Spare Part

Number

409497-001

409515-001

409843-001

412175-001

412176-001

416376-001

416376-002

416377-001

416377-002

Description

802.11a/b/g WLAN Mini Card module for use with computer models using Intel processors in the ROW countries or regions listed below:

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

HP 90-W AC adapter, use with V3200 models

HP 65-W AC Adapter

DVB-T TV tuner

DVB-T TV tuner antenna

802.11b/g WLAN Mini Card module for use with computer models using AMD processors in the United States and

Canada

802.11/b/g WLAN Mini Card module for use with computer models using AMD processors in the ROW countries or regions listed below:

China

Ecuador

Haiti

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

802.11a/b/g WLAN Mini Card module for use with computer models using AMD processors in the United States and

Canada

802.11a/b/g WLAN Mini Card module for use with computer models using AMD processors in the ROW countries or regions listed below:

Honduras

Pakistan

Peru

Qatar

South Korea



Table 3-7


Spare Part

Number

4170356-001

417036-001

417037-001

417041-001

417042-001

417043-001

417044-001

417049-001

417050-001

417051-001

417052-001

417053-001

417054-001

417055-001

Description

PM/G72M-V system board for use with full-featured computer models using Intel processors

GM system board for use with full-featured computer models using Intel processors

GMZ system board for use with defeatured computer models using Intel processors

Intel Core Duo T2300 (1.66-GHz) processor (includes thermal pad)




14.0-inch, WXGA display assembly (includes wireless antenna transceivers and cables)

1-DIMM, DDR2, PC2-4200, 533-MHz, 256-MB memory module








Table 3-7


Spare Part

Number

417056-001

417057-001

417058-001

417059-001

417063-001

417064-001

417065-001

417066-001

417067-001

417069-001

417069-041

417069-051

417069-061

417069-071

417069-081

417069-091

Description

5400-rpm, 60-GB hard drive (includes frame and connector)



5400-rpm, 120-GB hard drive for use only with computer models using Intel processors (includes frame and connector)



DVD±RW/R and CD-RW Double-Layer Combo Drive with

LightScribe

6-cell, 4.0-Ahr battery


Keyboard for use with computer models using

AMD processors in the United States


AMD processors in Germany


AMD processors in France


AMD processors in Italy


AMD processors in Spain


AMD processors in Denmark


AMD processors in Norway



Table 3-7


Spare Part

Number

417069-101

417069-121

417069-161

417069-281

417069-AD1

417069-B31

417074-001

417076-001

417077-001

417078-001

417081-001

417082-001

417083-001

417085-001

417089-001

417091-001

Description


AMD processors in Sweden/Finland


AMD processors in French Canada


AMD processors in Latin America


AMD processors in Thailand


AMD processors in Korea


AMD processors internationally

Plastics Kit

RTC battery

Switch cover for use with full-featured computer models

(include wireless button and light)

Switch cover for use with defeatured computer models

(include wireless button and light)

Fan/heat sink assembly (include thermal pads) for use only with computer models using Intel processors

TouchPad cable

Modem module for use only with computer models using

Intel processors

USB board (includes USB board cable)

Speaker assembly

Top cover for use with full-featured computer models (includes

TouchPad)



417103-001

417105-001

417107-001

417109-001

417111-001

417112-001

417114-001

417330-001

418162-001

430326-001

430453-001

Table 3-7


Spare Part

Number

417092-001

417094-001

417096-001

417097-001

417101-001

430454-001

430455-001

430456-001

Description

Wireless switch board (includes wireless switch board cable)

Base enclosure for use with full-featured computer models

Rubber Feet Kit (includes computer feet])

Display inverter

Display Plastics Kit for use with full-featured computer models

(includes display bezel, microphone, and display enclosure)

Display Hinge Kit (includes left and right display hinges)

Display Screw Kit (includes screws and rubber screw covers)

Wireless antenna transceivers and cables

Screw Kit

Display Label Kit

ExpressCard assembly

Fan/heat sink assembly mounting bracket

HP xb3000 Expansion Base

Carrying case

Expansion hub

802.11b/g WLAN Mini Card module for use in Costa Rica,

Israel, Kuwait, Thailand, United Arab Emirates, Ukraine.



Intel Core Solo T1350 (1.80-GHz) processor (includes thermal pad)



Table 3-7


Spare Part

Number

430459-001

430460-001

430461-001

430462-001

430463-001

430464-001

430465-001

430468-001

430470-001

430472-001

430474-001

430475-001

430904-001

430958-001

431483-001

431484-001

431844-001

Description

Display panel


Power connector cable for use only with computer models using Intel processors

Power connector cable for use with UMA system boards

Fan/heat sink assembly (include thermal pads) for use on

UMA system boards

TouchPad

Audio/infrared board (includes audio/infrared board cable)

Top cover for use with defeatured computer models (includes

TouchPad)

Base enclosure for use with defeatured computer models

Display Plastics Kit for use with defeatured computer models

(includes display bezel and display enclosure)

Cable Kit

Power button board (includes power button board cable)

Display Cable Kit for use only with computer models using

Intel processors

Wireless laser mouse

System board for use with full-featured computer models using AMD processors

Mobile AMD Sempron 3200+ (1.60-GHz) processor (includes thermal pad)

System board for use with defeatured computer models using

AMD processors



Table 3-7


Spare Part

Number

431845-001

431846-001

431849-001

431851-001

431852-001

431881-001

435743-001

435836-001

435837-001

435838-001

435848-001

435849-001

436238-001

437780-001

437781-001

438210-001

439128-001

Description

AMD Turion ML-50 1.60-GHz processor (includes thermal pad)

AMD Turion ML-52 1.60-GHz processor (includes thermal pad)

Mobile AMD Sempron 3400+ (1.80-GHz) processor (includes thermal pad)

Fan/heat sink assembly for use with computer models using

AMD processors (includes thermal paste and pads)

Modem module for use with computer models using

AMD processors

Display lid switch module

HP Remote Control

USB travel mouse

AMD Turion TL-56, 1.80-GHz processor, for V3200 models

Mobile AMD Sempron 3500+ (1.80-GHz) processor, for

V3200 models

Intel Core Duo T5600 (1.83-GHz) processor, V3200 models


Optical wired mouse

Intel Core Duo T5500 (1.66-GHz) processor, for V3200 models

Intel Core Duo T5200 (1.60-GHz) processor, for V3200 models

AMD Turion 64, MK-36, 2.00-GHz processor, for V3200 models

Remote control, ExpressCard



Table 3-7


439129-001

439130-001

439131-001

439254-001

440768-001

440769-001

440770-001

440771-001

440772-001

440777-001

440779-001

440781-001

441317-001

441317-021

441317-031

441317-041

Infrared emitter

TV tuner, ExpressCard

TV tuner antenna

Remote control - ExpressCard (EMEA)

System board, dv2100 for use with full-featured models

System board, dv2100 for use with defeatured models

802.11b/g WLAN Mini Card module for use in the countries or regions listed below. These countries or regions are categorized as most of the world (MOW 1).

Antigua &

Barbuda

Argentina

Australia

Bahamas

Barbados

Brunei

Canada

Chile

Dominican Rep

Guam

Guatemala

Hong Kong

Panama

India

Indonesia

Malaysia

Mexico

New Zealand

Paraguay

Saudi Arabia

Taiwan

The United States

Vietnam

AMD Turion Dual Core, TL-60, 2.0-GHz processor


System board, PM/G72M-Z for use with full-featured models

System board, GML for use with defeatured models


Keyboard for use only with computer models using

Intel processors in the United States

Keyboard for in Europe


Intel processors in the United Kingdom


Intel processors in Germany



Table 3-7


Spare Part

Number

441317-051

441317-061

441317-071

441317-081

441317-091

441317-101

441317-111

441317-121

441317-131

441317-141

441317-161

441317-171

441317-201

441317-251

Description


Intel processors in France


Intel processors in Italy


Intel processors in Spain


Intel processors in Denmark


Intel processors in Norway

Keyboard for use in only with computer models using

Intel processors Sweden/Finland


Intel processors in Switzerland


Intel processors in French Canada


Intel processors in Portugal


Intel processors in Turkey


Intel processors in Latin America


Intel processors in Saudi Arabia


Intel processors in Brazil

Keyboard for use in Russia



Table 3-7


Spare Part

Number

441317-281

441317-291

441317-A41

441317-AB1

441317-AD1

441317-B31

441317-BB1

441317-DH1

441317-DJ1

441610-001

441611-001

442171-001

446320-001

Description


Intel processors in Thailand

Keyboard for use in Japan


Intel processors in Belgium


Intel processors in Taiwan


Intel processors in Korea


Intel processors internationally


Intel processors in Israel

Keyboard for use Nordic countries or regions (English,

Danish, Finnish, Norwegian, Swedish)

Keyboard for use in Greece



5400-rpm, 160-GB hard drive

System board, 943GML for use with defeatured models


4

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and safe removal and replacement service.

4.1 Tools Required

You will need the following tools to complete the removal and replacement procedures:

■

■

■

Magnetic screwdriver

Phillips P0 and P1 screwdrivers

Flat-bladed screwdriver


Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

✎

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors

Ä CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during the reassembly process.

Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.



4.3 Preventing Damage to

Removable Drives

■

■

■

■

Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions:

■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

■

■

■

Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed.

Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

■

After removing a hard drive, CD-ROM drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package, “FRAGILE: Handle With Care.”



4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.



4.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and transporting equipment:

■

■

To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

■

■

■

Place items on a grounded surface before removing items from their containers.

Always be properly grounded when touching a sensitive component or assembly.

Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.



4.6 Workstation Precautions

■

■

Use the following grounding precautions at workstations:

■ Cover the workstation with approved static-shielding material

(refer to Table 4-2, “Static-Shielding Materials”

).

■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■ When using fixtures that must directly contact dissipative surfaces, only use fixtures made of static-safe materials.

■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■ Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.



4.7 Grounding Equipment and

Methods

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

■ When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

■

■

■

■

■

■

Other grounding equipment recommended for use in preventing electrostatic damage includes

■

■

■

■

■

Antistatic tape.

Antistatic smocks, aprons, and sleeve protectors.

Conductive bins and other assembly or soldering aids.

Nonconductive foam.

Conductive tabletop workstations with ground cords of one megohm resistance.

■ Static-dissipative tables or floor mats with hard ties to the ground.

Field service kits.

Static awareness labels.

Material-handling packages.

Nonconductive plastic bags, tubes, or boxes.

Metal tote boxes.

Electrostatic voltage levels and protective materials.



Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.

Table 4-1

Typical Electrostatic Voltage Levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

10%

35,000 V

12,000 V

Relative Humidity

40%

15,000 V

5,000 V

55%

7,500 V

3,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

800 V

700 V

4,000 V

5,000 V

20,000 V

Packing PCBs in foam-lined box 21,000 V

✎

A product can be degraded by as little as 700 V.

11,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.

Table 4-2

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Static-Shielding Materials

Use Voltage Protection Level

Bags

Floor mats

Floor mats

1,500 V

7,500 V

5,000 V


5

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are as many as 89 screws, in 10 different sizes, that must be removed, replaced, or loosened when servicing the computer.

Make special note of each screw size and location during removal and replacement.

Refer to

Appendix A, “Screw Listing,”

for detailed information on screw sizes, locations, and usage.

5.1 Serial Number

Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.

Serial Number Location


Removal and Replacement Procedures

5.2 Disassembly Sequence Chart

Use the chart below to determine the section number to be referenced when removing computer components.

Section

5.3

5.4

5.5

5.6

5.7

5.8

5.9

Disassembly Sequence Chart

Description

Preparing the Computer for

Disassembly

Battery

Hard Drive

RTC Battery

Computer Feet

Memory Module

# of Screws Removed

0

2 loosened to remove the hard drive cover

2 removed to remove the hard drive

4 removed to disassemble the hard drive

0

0

2 loosened to remove the memory module compartment cover

Mini Card Module

1 loosened to remove the

Mini Card compartment cover

2 removed to remove the

Mini Card

Ä

To prevent an unresponsive system and the display of a warning message, install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country or region. If you install a device and then receive a warning message, remove the device to restore computer functionality. Then contact technical support by selecting

Start > Help and Support > Contact support..

Optical Drive

1 to remove the optical drive

2 to remove the optical drive bracket



5.13

5.14

5.15

5.16

5.17

5.18

5.19

5.20

5.21

5.22

5.23

5.24

Section

5.10

5.11

5.12

Disassembly Sequence Chart (Continued)

Description

Keyboard

Switch Cover

Display Assembly

Display bezel

Display inverter

Display hinges

Display lid switch module

Display panel

Wireless antenna transceivers

Microphones

Top Cover

TouchPad

Wireless Switch Board

Modem Module

Audio/Infrared Board

Bluetooth Module

USB Board

Speaker Assembly

System Board

ExpressCard Assembly

Fan/Heat Sink Assembly

Processor

# of Screws Removed

4

2

0

1

2

1

7

2

3

4

4

1

6

8

0

2

0

3 to remove the switch cover

2 to remove the power button board

16

4

5 loosened

1 loosened



5.3 Preparing the Computer for

Disassembly

Before you begin any removal or installation procedures:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power cord.

Battery Spare Part Number Information

12-cell, 8.8-Ahr

6-cell, 4.0-Ahr

6-cell, 2.55-Ahr

6-cell, 2.2-Ahr

417067-001

417066-001

441611-001

440772-001

4. Remove the battery by following these steps: a. Turn the computer upside down with the front panel toward you.


Removal and Replacement Procedures b. Slide and hold the battery release latch 1 to the left.

(The front edge of the battery disengages from the computer.) c. Lift the front edge of the battery 2 up and swing it back.

d. Remove the battery.

Removing the Battery

Reverse the above procedure to install the battery.



5.4 Hard Drive

Hard Drive Spare Part Number Information


5400-rpm, 160-GB

5400-rpm, 120-GB

442171-001

417059-001


5400-rpm, 100-GB

5400-rpm, 80-GB

5400-rpm, 60-GB

5400-rpm, 40-GB

417058-001

417057-001

417056-001

430460-001


Section 5.3

).



2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to the computer.

3. Lift the left side of the cover 2 and swing it to the right.

4. Remove the hard drive cover.

✎

The hard drive cover is included in the Plastics Kit, spare part number 417074-001.

Removing the Hard Drive Cover



5. Remove the two black Phillips PM2.5×5.0 screws 1 that secure the hard drive to the computer.

6. Use the mylar tab 2 to lift the hard drive 3 until it disconnects from the computer.

7. Remove the hard drive from the hard drive bay.

Removing the Hard Drive



8. Remove the four Phillips PM3.0×3.0 screws 1 that secure the hard drive frame to the hard drive.

9. Lift the frame 2 straight up to remove if from the hard drive.

Removing the Hard Drive Frame and Connector

Reverse the above procedure to install and reassemble the hard drive.



5.5 RTC Battery

RTC Battery Spare Part Number Information

RTC battery 417076-001


Section 5.3

).

2. Remove the hard drive cover ( Section 5.4

).

3. Disconnect the RTC battery cable 1 from the system board.

4. Remove the RTC battery 2.

5–10

Replacing the RTC Battery



5.6 Computer Feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 417096-001.

The feet attach to the base enclosure in the locations illustrated below.

Replacing the Computer Feet



5.7 Memory Module

Memory Module Spare Part Number Information

PC2-5300, 667-MHz

1024-MB

512-MB

256-MB

PC2-4200, 533-MHz

1024-MB

512-MB

256-MB

417055-001

417054-001

417503-001

417052-001

417051-001

417050-001


Section 5.3

).



2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the memory module compartment cover to the computer.

3. Lift the right edge of the memory module compartment cover 2, and then swing it to the left.

4. Remove the memory module compartment cover.

✎

The memory module compartment cover is included in the

Plastics Kit, spare part number 417074-001.

Removing the Memory Module Compartment Cover



5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.)

6. Slide the module 2 away from the socket at an angle.

✎

Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket.

5–14

Removing the Memory Module

Reverse the above procedure to install a memory module.



5.8 Mini Card Module

Mini Card Module Spare Part Number Information


■ 802.11b/g WLAN module for use in the MOW 1 countries or regions listed below:

409407-001

Antigua &

Barbuda

Argentina

Australia

Bahamas

Barbados

Brunei

Canada

Chile

Dominican

Republic

Guam

Guatemala

Hong Kong

Panama

India

Indonesia

Malaysia

Mexico

New Zealand

■ 802.11b/g WLAN module for use in the MOW 2 countries or regions listed below:

Paraguay

Saudi Arabia

Taiwan

The United States

Vietnam

409407-002

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman Islands

Columbia

Croatia

Cyprus

The Czech

Republic

Denmark

Egypt

El Salvador

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The Philippines

Poland

Portugal

Romania

Russia

Serbia and

Montenegro

Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

The Netherlands

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan



Mini Card Module Spare Part Number Information (Continued)

■ 802.11a/b/g WLAN module for use in the ROW countries or regions listed below:

409497-001

Uruguay

Venezuela

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea


■ 802.11a/b/g LJ WLAN module for use in the United States and Canada

■ 802.11a/b/g LJ WLAN module for use in the ROW countries or regions listed below:

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

■ 802.11a/b/g HS WLAN module for use in the United States and Canada

■ 802.11a/b/g HS WLAN module for use in the ROW countries or regions listed below:

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

■ 802.11b/g WLAN Mini Card module for use in Costa

Rica, Israel, Kuwait, Thailand, United Arab Emirates,

Ukraine.

■ 802.11b/g WLAN Mini Card module for use in the countries or regions listed below. These countries or regions are categorized as most of the world (MOW 1).

Antigua &

Barbuda

Argentina

Australia

Bahamas

Barbados

Brunei

Canada

Chile

Dominican

Republic

Guam

Guatemala

Hong Kong

Panama

India

Indonesia

Malaysia

Mexico

New Zealand

417377-001

417377-002

Uruguay

Venezuela

417376-001

417376-002

Uruguay

Venezuela

430453-001

440770-001

Paraguay

Saudi Arabia

Taiwan

The United States

Vietnam



1. Prepare the computer for disassembly (

Section 5.3

).

2. Loosen the Phillips PM2.0×5.0 screw 1 that secures the

Mini Card compartment cover to the computer.

3. Lift the right edge of the Mini Card compartment cover 2, and then swing it to the left.

4. Remove the Mini Card compartment cover.

✎

The Mini Card compartment cover is included in the Plastics

Kit, spare part number 417074-001.

Removing the Mini Card Compartment Cover



5. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables, then disconnect the cables 1 from the module.

6. Remove the two Phillips PM2.0×3.0 screws 2 that secure the

Mini Card module to the computer. (The edge of the module opposite the socket rises away from the computer).

7. Remove the module 3 by pulling it away from the socket at an angle.

✎

Mini Card WLAN modules are designed with a notch 4 to prevent incorrect installation into the Mini Card module socket.

5–18

Removing a Mini Card Module

Reverse the above procedure to install a Mini Card module.



5.9 Optical Drive

Optical Drive Spare Part Number Information



DVD±RW/R and CD-RW Double-Layer Combo Drive with

LightScribe

417063-001

417064-001

417065-001


Section 5.3

).

2. Remove the Phillips PM2.5×7.0 screw 1 that secures the optical drive to the computer.

3. Insert a thin tool, such as a paper clip, into the media tray release hole 2. (The optical drive media tray releases from the optical drive.)

4. Use the media tray frame to slide the optical drive 3 to the left.

5. Remove the optical drive.

Removing the Optical Drive



6. Position the optical drive with the optical drive bracket toward you.

7. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive.

8. Remove the optical drive 2.

5–20

Removing the Optical Drive Bracket

Reverse the above procedure to reassemble and install the optical drive.



5.10 Keyboard

Keyboard Spare Part Number Information


Denmark

France

French Canada

Germany

International

Israel

Italy

441317-081

441317-051

441317-121

441317-041

441317-B31

441317-BB1

441317-061

Korea

Latin America

Norway

Spain

Switzerland

The United Kingdom

The United States


Belgium

Brazil

European

Greece

Japan

Nordic

Portugal

441317-A41

441317-201

441317-021

441317-DJ1

441317-291

441317-DH1

441317-131

Russia

Saudi Arabia

Sweden/Finland

Taiwan

Thailand

Turkey

For use only with computer models using AMD processors:

Denmark

France

French Canada

Germany

International

Italy

Korea

417069-081

417069-051

417069-121

417069-041

417069-B31

417069-061

417069-AD1

Latin America

Norway

Spain

Sweden/Finland

Thailand

The United States

441317-AD1

441317-161

441317-091

441317-071

441317-111

441317-031

441317-001

441317-251

441317-171

441317-101

441317-AB1

441317-281

441317-141

417069-161

417069-091

417069-071

417069-031

417069-281

417069-001


Section 5.3

).



2. Remove the three Phillips PM2.5×7.0 screws that secure the keyboard to the computer.

5–22

Removing the Keyboard Screws

3. Turn the computer display-side up with the front panel toward you.

4. Open the computer as far as possible.



5. Slide the keyboard 1 back to release the tabs on the front of the keyboard from the top cover.

6. Lift the rear edge of the keyboard 2 and swing it forward until it rests on the palm rest.

Releasing the Keyboard



7. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board.

5–24

Disconnecting the Keyboard Cable

8. Remove the keyboard.

Reverse the above procedure to install the keyboard.



5.11 Switch Cover

Switch Cover Spare Part Number Information



417077-001

417078-001


Section 5.3

).

2. Remove the keyboard ( Section 5.10

).

3. Close the computer.



4. Turn the computer upside down with the front panel toward you.

5. Remove the two Phillips PM2.5×9.0 screws 1 and the silver

Phillips PM2.5×5.0 screw 2 that secure the switch cover to the computer.

Removing the Switch Cover Screws



6. Turn the computer display-side up with the front toward you.

7. Open the computer as far as possible.

8. Disconnect the power button board cable 1 from the system board.

9. Release the ZIF connector to which the LED board cable 2 is connected and disconnect the cable from the system board.

Disconnecting the Switch Cover Cables



10. Lift the front edge of the switch cover 1 to disengage it from the computer.

11. Remove the switch cover 2.

Removing the Switch Cover



12. If it is necessary to replace the power button board, remove the two Phillips PM2.0×3.0 screws 1 that secure the board to the switch cover, and then remove the power button board 2.

13. If it is necessary to replace the LED board cable, release the

ZIF connector 3 to which the cable is connected and disconnect the cable 4 from the LED board.

Removing the Power Button Board and LED Board Cable

Reverse the above procedure to install the switch cover.



5.12 Display Assembly

Display Assembly Spare Part Number Information

14.0-inch, WXGA display assembly (includes wireless antenna transceivers and cables)

417049-001


Section 5.3

).

2. Disconnect the Mini Card WLAN antenna cables from the

Mini Card WLAN module (

Section 5.8

).

3. Remove the Phillips PM2.5×9.0 screw that secures the display assembly to the computer.

5–30

Removing the Display Screw



4. Turn the computer display-side up with the front toward you.

5. Open the display as far as possible.

6. Disconnect the following cables:

1 Display cable

2 Display lid switch module cable

3 Microphone cable

7. Remove the wireless antenna cables 4 from the hole in the system board.

Disconnecting the Display and Microphone Cables and Removing the Wireless Antenna Cables



Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

8. Remove the five Phillips PM2.5×7.0 screws 1 that secure the display assembly to the computer.

9. Remove the display assembly 2.

Removing the Display Assembly



10. Remove the following:

1 Six rubber screw covers

2 Two rubber screw covers

3 Eight Phillips PM2.5×7.0 screws

✎

There are two different sizes of display bezel rubber screw covers. The thicker covers 2 should be installed in the bottom center screw holes.

The display rubber screw covers are included in the Display

Screw Kit, spare part number 417105-001.

Removing the Display Bezel Screws



Display Assembly Subcomponents


Display Plastics Kit



Includes:

■ Display bezel

■ Display enclosure

430472-001

417101-001

11. Flex the insides edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure.

12. Remove the display bezel 3.

5–34

Removing the Display Bezel



Display inverter



417097-001

13. Remove the two black Phillips PM2.5×5.0 screws 1 that secure the inverter to the display enclosure.

14. Remove the inverter 2 from the display enclosure.

15. Disconnect the display cable 3 and the backlight cable

4 from the display inverter.

Removing the Display Inverter



16. Remove the two black Phillips PM2.5×5.0 screws 1 that secure the inverter to the inverter bracket.

17. Remove the inverter 2 from the bracket.

Removing the Display Inverter



Display Hinge Kit



417103-001

18. Remove the black Phillips PM2.5×5.0 screw 1 that secures each hinge to the display enclosure.

19. Slide the hinges 2 back to release them from the display enclosure.

20. Remove the display hinges 3.

Removing the Display Hinges





Display lid switch module 431881-001

21. Remove the black Phillips PM2.5×5.0 screw 1 that secures the display lid switch module to the display enclosure.

22. Remove the display lid switch module 2.

5–38

Removing the Display Lid Switch Module





14.0-inch, WXGA, SVA display panel with BrightView 430459-001

23. Remove the display panel from the display enclosure.

Removing the Display Panel





Wireless antenna transceivers and cables 417107-001

24. If it is necessary to replace the wireless transceivers and cables, remove the two Phillips PM2.5×4.0 screws 1 that secure the left and right transceivers to the display enclosure.

25. Remove the wireless antenna cables from the clips 2 built in to the left and right sides of the display enclosure.

26. Detach the wireless antenna transceivers 3 from the display enclosure.

27. Remove the wireless antenna cables 4.

5–40

Removing the Wireless Antenna Transceivers and Cables



✎

The microphone and cable are included in the Display Cable

Kit, spare part number 430904-001.

28. If it is necessary to replace the microphones and cables, release the retention tabs 1 built in to the display enclosure lining that secure the microphones and cables to the display enclosure.

29. Remove the microphones from the clips 2 in the display enclosure.

30. Remove the microphone cables 3 from the display enclosure.

Removing the Microphones

Reverse the above procedure to reassemble and install the display assembly



5.13 Top Cover

Top Cover Spare Part Number Information

Top cover (include TouchPad) 417091-001


Section 5.3

) and

remove the following components:

❏

❏

❏

❏

❏

❏

Hard drive (

Keyboard (

Section 5.4

)

Mini Card compartment cover (

Optical drive ( Section 5.9

Section 5.10

Switch cover ( Section 5.11

Display assembly (

)

)

)

Section 5.12

)

Section 5.8

)

2. Remove the six Phillips PM2.5×9.0 screws 1 and the

Phillips PM2.5×7.0 screw 2 that secure the top cover to the computer.

5–42

Removing the Top Cover Screws, Part 1



3. Remove the two Phillips PM2.0×3.0 screws 1 and the four Phillips PM2.0×4.0 screws 2 that secure the top cover to the computer.




4. Turn the computer right-side up with the front toward you.

5. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the system board.

Disconnecting the TouchPad Cable



6. Remove the two Phillips PM2.0×4.0 screws 1 and the

Phillips PM2.5×9.0 screw 2 that secure the top cover to the computer.


7. Lift up the front edge of the top cover and remove it.

Removing the Top Cover

Reverse the above procedure to install the top cover.



5.14 TouchPad

TouchPad Spare Part Number Information

430464-001 TouchPad

TouchPad bracket

TouchPad cable 417082-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

Hard drive (

Keyboard (

Top cover (

Section 5.4

Section 5.13

)


Optical drive ( Section 5.9

Section 5.10

Switch cover ( Section 5.11

Display assembly (

)

)

)

Section 5.12

)

Section 5.8

)



2. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the

TouchPad board.

Removing the TouchPad Cable



3. Remove the five Phillips PM2.0×3.0 screws 1 that secure the

TouchPad bracket to the top cover.

4. Remove the TouchPad bracket 2 and TouchPad board 3 from the top cover.

✎

When removing the TouchPad bracket and TouchPad board, make note of the location of the TouchPad button actuators 4.

5–48

Removing the TouchPad



5. Remove the two Phillips PM2.0×2.0 screws 1 that secure the

TouchPad board to the TouchPad bracket.

6. Remove the TouchPad board 2 from the TouchPad bracket.

Removing the TouchPad Board

Reverse the above procedure to install the TouchPad.



5.15 Wireless Switch Board

Wireless Switch Board Spare Part Number Information

Wireless switch board (includes wireless switch board cable) 417092-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

Hard drive (


Optical drive (

Keyboard (

Switch cover (

Display assembly (

Top cover (

Section 5.4

Section 5.9

Section 5.10

)

Section 5.11

Section 5.13

)

)

)

)

Section 5.12

)

Section 5.8

)



2. Disconnect the wireless switch board cable 1 from the system board.

3. Remove the two Phillips PM2.0×3.0 screws 2 that secure the wireless switch board to the computer.

4. Remove the wireless switch board 3.

Removing the Wireless Switch Board

Reverse the above procedure to install the wireless switch board.



5.16 Modem Module

Modem Module Spare Part Number Information

For use with computer models using Intel processors


417083-001

431852-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

Hard drive (


Optical drive (

Keyboard (

Switch cover (

Display assembly (

Top cover (

Section 5.4

Section 5.9

Section 5.10

)

Section 5.11

Section 5.13

)

)

)

)

Section 5.12

)

Section 5.8

)



2. Disconnect the modem module cable 1 from the modem module.

3. Remove the two Phillips PM2.0×4.0 screws 2 that secure the modem module to the system board.

4. Lift up on the front of the modem module 3 to disconnect it from the system board.

5. Remove the modem module.

Removing the Modem Module

Reverse the above procedure to install the modem module.



5.17 Audio/Infrared Board

Audio/Infrared Board Spare Part Number Information

Audio/infrared board (includes audio/infrared board cable) 430465-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

Hard drive (


Optical drive (

Keyboard (

Switch cover (

Display assembly (

Top cover (

Section 5.4

Section 5.9

Section 5.10

)

Section 5.11

Section 5.13

)

)

)

)

Section 5.12

)

Section 5.8

)



2. Release the ZIF connector to which the audio/infrared board cable is connected and disconnect the cable 1 from the system board.

3. Remove the silver Phillips PM2.5×5.0 screw 2 that secures the audio/infrared board to the computer.

4. Lift the rear edge of the audio/infrared board 3 and swing it forward until the audio connectors disengage from the base enclosure.

5. Remove the audio/infrared board 4.

Removing the Audio/Infrared Board

Reverse the above procedure to install the audio/infrared board.



5.18 Bluetooth Module

Bluetooth Module Spare Part Number Information

Bluetooth module (includes Bluetooth module cable) 397923-002


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

❏

Hard drive ( Section 5.4

)


Optical drive (

Keyboard (

Section 5.10

Switch cover (

Section 5.9

)

Section 5.11

Display assembly (

Top cover (

Section 5.12

Section 5.13

Audio/infrared board (

)

)

)

)

Section 5.8

Section 5.17

)

)



2. Disconnect the Bluetooth module cable 1 from the system board.

3. Remove the Bluetooth module 2.

Removing the Bluetooth Module

Reverse the above procedure to install the Bluetooth module.



5.19 USB Board

USB Board Spare Part Number Information

USB board (includes USB board cable) 417085-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

Hard drive (


Optical drive (

Keyboard (

Switch cover (

Display assembly (

Top cover (

Section 5.4

Section 5.9

Section 5.10

)

Section 5.11

Section 5.13

)

)

)

)

Section 5.12

)

Section 5.8

)



2. Disconnect the USB board cable 1 from the system board.

3. Remove the silver Phillips PM2.5×5.0 screw 2 that secures the USB board to the computer.

4. Lift the USB board 3 straight up to remove it from the computer.

5. Remove the num lock light 4 from the clip in the base enclosure

Removing the USB Board

Reverse the above procedure to install the USB board.



5.20 Speaker Assembly

Speaker Assembly Spare Part Number Information

Speaker assembly 417089-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

❏


)


Optical drive (

Keyboard (

Section 5.10

Switch cover (

Section 5.9

Section 5.11

Display assembly (

Top cover (

Section 5.13

USB board (

)

)

Section 5.19

)

)

)

Section 5.12

)

Section 5.8

)



2. Disconnect the speaker cable 1 from the system board.

3. Remove the four Phillips PM2.5×4.0 screws 2 that secure the speakers to the computer.

4. Lift the speakers 3 straight up to remove them from the computer.

Removing the Speaker Assembly

Reverse the above procedure to install the speaker assembly.



5.21 System Board

System Board Spare Part Number Information


PM/G72M-V for use with full-featured computer models using

Intel processors

GM for use with full-featured computer models using

Intel processors

GMZ for use with defeatured computer models using

Intel processors

PM/G72M-Z for use with full-featured models dv2100 for use with full-featured computer models

GML for use with defeatured computer models dv2100 for use with defeatured computer models

943GML for use with defeatured computer models

417035-001

417036-001

417037-001

440777-001

440768-001

440779-001

440769-001

446320-001

For use only with computer models using AMD processors:



431483-001

431844-001

✎

When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board:

■

■

■

■

■

■

■

RTC battery (

Section 5.5

)

Memory modules ( Section 5.7

)

Mini Card module ( Section 5.8

)

Modem module ( Section 5.16

)

ExpressCard assembly ( Section 5.22

)

Fan/heat sink assembly ( Section 5.23

)

Processor (

Section 5.24

)




Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

❏

❏

❏


Optical drive (

Keyboard (

Section 5.10

Switch cover (

Section 5.9

Display assembly (

Top cover (

USB board (

Section 5.19

)

)

Section 5.11

Section 5.13

Wireless switch board (


Bluetooth module (

)

)

)

)

Section 5.12

Section 5.15

Section 5.17

Section 5.18

)

)

)

)

2. Turn the top cover right-side up with the front toward you.



3. Disconnect the power connector cable 1 from the system board.

4. Remove the two black Phillips PM2.5×5.0 screws 2 that secure the system board to the top cover.

Removing the System Board Screws



5. Use the optical drive connector 1 to lift the right side of the system board until it rests at an angle.

6. Slide the system board 2 to the right until the connectors on the left side of the system board disengage from the base enclosure.

7. Remove the system board 3.

Removing the System Board



8. If it is necessary to replace the modem cable, remove the modem cable 1 from the routing channel in the base enclosure.

9. Remove the modem connector 2 from the clips in the base enclosure.

Removing the Modem Cable

10. If it is necessary to replace the power connector cable, remove the power connector from the clips in the base enclosure.

5–66

Removing the Power Connector Cable

Reverse the above procedure to install the system board, modem cable, and power connector cable.



5.22 ExpressCard Assembly

ExpressCard Assembly Spare Part Number Information

ExpressCard assembly 417112-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

Hard drive (

Keyboard (

Top cover (

Section 5.12

Section 5.13



Bluetooth module (

USB board (

Section 5.4

Optical drive (

)

Section 5.9

Section 5.10

Switch cover (

)

Section 5.11

Display assembly (

)

Section 5.15

Section 5.17

Section 5.18

Section 5.19

System board (

)

)

Section 5.21

)

)

)

)

)

)

2. Turn the system board upside down with the front toward you.



3. Lift the insulation material 1 from the system board to expose the ExpressCard assembly rear screws.

4. Remove the two Phillips PM2.0×4.0 screws 2 and the two Phillips PM2.0×8.0 screws 3 that secure the

ExpressCard assembly to the system board.

Removing the Fan/Heat Sink Assembly



5. Turn the system board right-side up with the front toward you.

6. Remove the ExpressCard assembly from the system board.

Removing the ExpressCard Assembly

Reverse the above procedure to install the ExpressCard assembly.



5.23 Fan/Heat Sink Assembly

Fan/Heat Sink Assembly Spare Part Number Information


■ For use on UMA system boards

■ For use on discrete system boards


430463-001

417081-001

431851-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏


Optical drive (

Keyboard (

Section 5.10

Switch cover (

Section 5.9

)

Section 5.11

Display assembly (

Top cover (

Section 5.12

Section 5.13

System board (

)

)

)

Section 5.21

)

)

)



2. Turn the computer upside down with the front toward you.

3. Disconnect the fan cable from the system board.

Disconnecting the Fan Cable



✎

Steps 4 and 5 apply only to computer models using

Intel processors.

4. Loosen the four Phillips PM2.0×13.0 screws 1 and the

Phillips PM2.0×9.0 screw 2 that secure the fan/heat sink assembly to the system board.

5. Remove the fan/heat sink assembly 3 from the system board.

5–72

Removing Fan/Heat Sink Assembly



✎


AMD processors.

6. Loosen the Phillips PM2.0×9.0 screw 1 and the four Phillips

PM2.0×13.0 screws 2 that secure the fan/heat sink assembly to the system board.

7. Remove the fan/heat sink assembly 3 from the system board.

Removing Fan/Heat Sink Assembly



✎

The following note applies only to computer models using

Intel processors:

The thermal pads should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1 and 3, video memory chip 2, and processor 4 each time the fan/heat sink assembly is removed.

Thermal pads should be installed on all surfaces before the fan/heat sink assembly is reinstalled. Thermal pads are included with all fan/heat sink assembly, system board, and processor spare part kits.

5–74

Replacing the Thermal Pads



✎


AMD processors:

The thermal pads should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1 and 3, video memory chip 2, and processor 4 each time the fan/heat sink assembly is removed.

Thermal pads should be installed on all surfaces before the fan/heat sink assembly is reinstalled. Thermal pads are included with all fan/heat sink assembly, system board, and processor spare part kits.

Replacing the Thermal Pads

Reverse the above procedure to install the fan/heat sink assembly.



✎


Intel processors:

The fan/heat sink assembly mounting bracket should be replaced as shown in the following illustration when installing the fan/heat sink assembly.

The fan/heat sink assembly mounting bracket is available using spare part number 417114-001.

5–76

Removing the Fan/Heat Sink Assembly Mounting Bracket



✎


AMD processors:

The fan/heat sink assembly mounting bracket should be replaced as shown in the following illustration when installing the fan/heat sink assembly.

The fan/heat sink assembly mounting bracket is available using spare part number 417114-001.

Removing the Fan/Heat Sink Assembly Mounting Bracket

Reverse the above procedure to install the fan/heat sink assembly.



5.24 Processor

Processor Spare Part Number Information

Intel Core Duo T7200 (2.00-GHz), use with V3200 models













Intel Celeron M 440 (1.86-GHz), use with V3200 models

Intel Celeron M 430 (1.73-GHz), use with V3200 models

AMD Turion Dual Core, TL-60, 2.0-GHz, use with V3200 models

AMD Turion 64, MK-36, 2.00-GHz, use with V3200 models

AMD Turion TL-56, 1.80-GHz, use with V3200 modelsAMD

Turion ML-52 1.60-GHz


440771-001

438210-001

435837-001

431846-001

431845-001

Mobile AMD Sempron 3500+ (1.80-GHz), use with V3200 models



435838-001

431849-001

431484-001

435849-001

435848-001

437780-001

437781-001

417044-001

417043-001

417042-001

430455-001

417041-001

430454-001

440781-001

441610-001

430456-001

440780-001

435851-001


Section 5.3

) and


❏

❏


Optical drive (

)

Section 5.9

)



❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

Keyboard (

Section 5.10

)

Switch cover (

Display assembly (

Top cover (

Section 5.13



Bluetooth module (

USB board (

Section 5.11

Section 5.12

)

Section 5.19

System board (

)

Section 5.21

)

)

)

Section 5.15

Section 5.17

Section 5.18

)

)

)

Fan/heat sink assembly (

Section 5.23

)

✎


Intel processors.



2. Turn the processor locking screw 1 one-half turn counterclockwise until you feel a click.

3. Lift the processor 2 straight up and remove it.

✎

The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you install the processor.

5–80

Removing the Processor



✎


AMD processors.

4. Turn the processor locking screw 1 one-half turn counterclockwise until you feel a click.

5. Lift the processor 2 straight up and remove it.

✎

The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you install the processor.

Removing the Processor

Reverse the above procedure to install a processor.


6

Specifications

This chapter provides physical and performance specifications.

Table 6-1

Computer

Dimensions

Length

Width

Height (varies front to rear)

Weight (varies by configuration)

Stand-alone power requirements

33.4 cm

23.7 cm

2.6 to 3.9 cm

2.41 kg

13.2 in

9.33 in

1.02 to 1.54 in

5.31 lb

Operating voltage

Operating current

Temperature

Operating

Nonoperating

18.5 V dc – 19.0 V dc

3.5 A or 4.74 A

Operating*

Nonoperating

Relative humidity (noncondensing)

10°C to 35°C

-20°C to 60°C

50°F to 95°F

-4°F to 140°F

10% to 90%

5% to 95%, 38.7°C (101.6°F) maximum wet bulb temperature

Maximum altitude (unpressurized)

Operating (14.7 to 10.1 psia)

Nonoperating (14.7 to 4.4 psia)

-15 m to 3,048 m

-15 m to 12,192 m

-50 ft to 10,000 ft

-50 ft to 40,000 ft


Specifications

Table 6-1

Computer (Continued)

Shock

Operating

Nonoperating

Random Vibration

125 g, 2 ms, half-sine

200 g, 2 ms, half-sine

Operating

Nonoperating

0.75 g zero-to-peak, 10 Hz to 500 Hz,

0.25 oct/min sweep rate

1.50 g zero-to-peak, 10 Hz to 500 Hz,

0.5 oct/min sweep rate

*Applicable product safety standards specify thermal limits for plastic surfaces.

The computer operates well within this range of temperatures.


Specifications

Table 6-2

14.0-inch, WXGA, SVA Display

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

27.94 cm

20.83 cm

35.56 cm

Up to 16.8 million

250:1

180 nits typical

11.0 in

8.2 in

14.0 in

0.279 × 0.279 mm

1280 × 768

RGB vertical stripe

Edge lit

80 × 25

4 W

+/-40° horizontal, +20/-40° vertical typical


Specifications

Table 6-3

Hard Drives

160-GB* 120-GB*

Dimensions

Height

Width

Weight

Interface type

Transfer rate

Synchronous (maximum)

Security

Seek times (typical read, including setting)

Single track

Average

Maximum

Logical blocks†

Disk rotational speed

9.5 mm

70 mm

102 g

ATA-7

150 MB/sec

ATA security

9.5 mm

70 mm

99 g

ATA-5

100 MB/sec

ATA security

2 ms

12 ms

21 ms

3 ms

13 ms

24 ms

312,581,808 234,433,260

5400 rpm

Operating temperature 5°C to 60°C

(41°F to 140°F)

5°C to 55°C

(41°F to 131°F)

✎

Certain restrictions and exclusions apply. For details, consult technical support by selecting Start > Help and Support > Contact support.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Accessible capacity is less.

†Actual drive specifications may differ slightly.


Specifications

Table 6-3

Hard Drives (Continued)

100-GB*

Dimensions

Height

Width

Weight

Interface type

9.5 mm

70 mm

99 g

ATA-5

Transfer rate

Synchronous (maximum)

Security

100 MB/sec

ATA security

Seek times (typical read, including setting)

Single track

Average

Maximum

Logical blocks†

3 ms

13 ms

24 ms

195,363,650

80-GB*

9.5 mm

70 mm

102 g

ATA-5

100 MB/sec

ATA security

3 ms

13 ms

24 ms

156,301,488

60-GB*

9.5 mm

70 mm

99 g

ATA-5

100 MB/sec

ATA security

3 ms

13 ms

24 ms

117,210,240

Disk rotational speed 5400 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

✎

Certain restrictions and exclusions apply. For details, consult technical support by selecting Start > Help and Support > Contact support.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Accessible capacity is less.

†Actual drive specifications may differ slightly.


Specifications

Dimensions

Height

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

Table 6-4

Primary 6-cell, Li-Ion Battery

2.00 cm

9.40 cm

13.40 cm

0.34 kg

11.1 V

4.4 Ah

48 Wh

5°C to 45°C

0°C to 60°C

0.79 in

3.70 in

5.28 in

0.75 lb

41°F to 113°F

32°F to 140°F


Specifications

Applicable disc

Center hole diameter

Disc diameter

Standard disc

Mini disc

Table 6-5

DVD/CD-RW Combo Drive

Read:

DVD-R, DVD-RW,

DVD-ROM (DVD-5,

DVD-9, DVD-10,

DVD-18),

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2,

Form 1 and 2)

CD-I ready (Mode 2,

Form 1 and 2)

CD-R, CD-RW

Photo CD (single and multisession)

CD-Bridge

1.5 cm (0.59 in)

Write:

CD-R and CD-RW

12 cm (4.72 in)

8 cm (3.15 in)


Specifications

Table 6-5

DVD/CD-RW Combo Drive (Continued)

Disc thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

Data transfer rate

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

Startup time

Stop time

1.2 mm (0.047 in)

0.74 µm

CD media

< 110 ms

< 210 ms

Line-out, 0.7 V rms

2 MB

DVD media

< 130 ms

< 225 ms

3600 KB/s (150 KB/s at 1X CD rate)



10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

< 15 seconds

< 6 seconds


Specifications

Applicable disc

Table 6-6

DVD±RW/R and

CD-RW Double-Layer Combo Drive

Read:

DVD-R, DVD-RW,

DVD-ROM (DVD-5,

DVD-9, DVD-10,

DVD-18),

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2,

Form 1 and 2)

CD-I ready (Mode 2,

Form 1 and 2)

CD-R, CD-RW

Photo CD (single and multisession)

CD-Bridge

Write:

CD-R and CD-RW

DVD-R and DVD-RW

1.5 cm (0.59 in) Center hole diameter

Disc diameter

Standard disc

Mini disc

12 cm (4.72 in)

8 cm (3.15 in)


Specifications

Table 6-6

DVD±RW/R and

CD-RW Double-Layer Combo Drive (Continued)

Disc thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

Data transfer rate

CD-R (16X)

CD-RW (8X)

CD-ROM (24X)

DVD (8X)

DVD-R (4X)

DVD-RW (2X)

Multiword DMA mode 2

Startup time

Stop time

1.2 mm (0.047 in)

0.74 µm

CD media

< 175 ms

< 285 ms

Audio-out, 0.7 Vrms

2 MB

DVD media

< 230 ms

< 335 ms

2,400 KB/s (150 KB/s at 1X CD rate)



10,800 KB/s (1,352 KB/s at 1X DVD rate)



16.6 MB/s

< 15 seconds

< 6 seconds


Hardware DMA

DMA0

DMA1

DMA2

DMA3

DMA4

DMA5

DMA6

DMA7

Table 6-7

System DMA

System Function

Not applicable

Not applicable

Not applicable

Not applicable

Direct memory access controller

Available for ExpressCard

Not assigned

Not assigned

Specifications


Specifications

Table 6-8

System Interrupts

Hardware IRQ

IRQ0

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5*

IRQ6

IRQ7*

IRQ8

IRQ9*

IRQ10*

System Function

System timer

Quick Launch buttons

Cascaded

USB2 Enhanced Host Controller—24CD

COM1

Conexant AC—Link Audio

SMBus Controller—24C3

Data Fax Modem with SmartCP

Diskette drive

Parallel port

System CMOS/real-time clock

Microsoft ACPI-compliant system

USB UHCI controller—24C2

GM/GME Graphic Controller

Realtek RTL8139 Family PCI fast Ethernet Controller

IRQ11 USB EHCI controller—24CD



Pro/Wireless 2200BG

TI OHCI 1394 host controller

TI PCI1410 CardBus controller

*Default configuration

✎

ExpressCard may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20.


Specifications

Table 6-8

System Interrupts (Continued)

IRQ17

IRQ19

IRQ19

IRQ19

IRQ20

IRQ20

Hardware IRQ

IRQ12

IRQ13

IRQ14

IRQ15

IRQ17

IRQ17

IRQ21

IRQ21

IRQ21

IRQ22

System Function

Synaptics PS/2 port pointing device

Numeric data processor

Primary IDE channel

Secondary IDE channel

Conexant AC -Link Audio

Soft V90 Data Fax Modem with SmartCP

ATi Mobility Radeon Xpress 200 Series

Standard Enhanced PCI to USB Host Controller

Standard OpenHCD USB Host Controller


TI 6411 PCIxx21/x515 Cardbus Controller

TI OHCI Compliant IEEE 1394 Host Controller

TI Integrated PCIxx21 FlashMedia Controller

Broadcom 802.11b/g WLAN

Microsoft ACPI-compliant system

Realtek RTL8100CL Family PCI fast Ethernet

Controller

IRQ23 SDA Standard Compliant SD Host Controller

*Default configuration

✎

ExpressCard may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20.


Specifications

I/O Address (hex)

0x00000000-0x00000CF7

0x00000000-0x00000CF7

0x00000020-0x00000021

0x0000002E-0x0000002F

0x00000040-0x00000043

0x00000060-0x00000060

0x00000061-0x00000061

0x00000062-0x00000062

0x00000064-0x00000064

0x00000066-0x00000066

0x00000070-0x00000071

0x00000072-0x00000073

0x00000080-0x0000008F

0x00000092-0x00000092

0x000000A0-0x000000A1

0x000000B0-0x000000B1

0x000000C0-0x000000DF

0x000000F0-0x000000FE

0x00000170-0x00000177

Table 6-9

System I/O Addresses

System Function (shipping configuration)

PCI bus


Programmable interrupt controller

System board resources

System timer

Quick Launch Buttons

System speaker

Microsoft ACPI-Compliant Embedded

Controller

Quick Launch Buttons

Microsoft ACPI-Compliant Embedded

Controller

System CMOS/real time clock




Programmable interrupt controller



Numeric data processor

Secondary IDE Channel


Specifications

Table 6-9

System I/O Addresses (Continued)


0x000001F0-0x000001F7

0x00000220-0x0000022F

0x00000274-0x00000277

0x00000279-0x00000279

0x00000280-0x00000293

0x00000376-0x00000376

0x000003B0-0x000003BB

0x000003B0-0x000003BB

0x000003C0-0x000003DF

0x000003C0-0x000003DF

0x000003F6-0x000003F6

0x0000040B-0x0000040B

0x000004D0-0x000004D1

0x000004D6-0x000004D6

0x00000530-0x00000537

0x00000870-0x0000087F

0x00000A79-0x00000A79

0x00000C00-0x00000C01

0x00000C14-0x00000C14

0x00000C50-0x00000C52

0x00000C6C-0x00000C6C


Primary IDE Channel


ISAPNP Read Data Port



Secondary IDE Channel

PCI standard PCI-to-PCI bridge

ATI MOBILITY RADEON Xpress 200 Series



Primary IDE Channel












Specifications

Table 6-9

System I/O Addresses (Continued)


0x00000C6F-0x00000C6F

0x00000CD4-0x00000CD5

0x00000CD6-0x00000CD7

0x00000CD8-0x00000CDF

0x00000D00-0x0000FFFF

0x00000F40-0x00000F47

0x00001080-0x00001080

0x00008000-0x0000805F

0x00008100-0x000081FF

0x00008400-0x0000840F

0x00008410-0x0000841F

0x00009000-0x00009FFF

0x00009000-0x00009FFF

0x0000A000-0x0000A0FF

0x0000F000-0x0000FFFF

0x0000FD00-0x0000FDFF

0x0000FE00-0x0000FEFF






PCI bus





ATI SMBus

Standard Dual Channel PCI IDE Controller



Realtek RTL8139/810x Family Fast Ethernet

NIC


Texas Instruments PCIxx21/x515 Cardbus

Controller


Controller


Specifications

Memory Map Address (hex)

0xD4100000-0xD41FFFFF

0xD4100000-0xD41FFFFF

0xD8000000-0xDBFFFFFF

0xD8000000-0xDBFFFFFF

0xFAC00000-0xFEBFFFFF

0xF6C00000-0xFABFFFFF

0xD4000000-0xD4000FFF

0xD4001000-0xD4001FFF

0xD4002000-0xD4002FFF

0xD4003000-0xD40033FF

0xFFF80000-0xFFFFFFFF

0xE0000000-0xE03FFFFF

0xE0000000-0xE03FFFFF

0x0000-0x0FFF

0xD4208000-0xD42087FF

0xD4200000-0xD4203FFF

0xD4204000-0xD4205FFF

0xFFEFF000-0xFFEFFFFF

Table 6-10

System Memory Map

0xFFEFE000-0xFFEFEFFF










Standard Enhanced PCI to USB Host

Controller

ATI SMBus

System board

System board


System board

Texas Instruments OHCI Compliant IEEE

1394 Host Controller

Texas Instruments OHCI Compliant IEEE

1394 Host Controller

Broadcom 802.11b/g WLAN


Controller


Controller


Specifications

Table 6-10

System Memory Map (Continued)

Memory Map Address (hex)

0xF2C00000-0xF6BFFFFF

0xD4206000-0xD4207FFF

0xD4209000-0xD42090FF

0xD4208C00-0xD4208CFF

0xD4208800-0xD42088FF

0xD4209400-0xD42094FF

0xD4003400-0xD40034FF

0xD4003800-0xD40038FF

0xFEC00000-0xFEC00FFF

0xFEE00000-0xFEE00FFF

0xA0000-0xBFFFF

0xA0000-0xBFFFF

0xA0000-0xBFFFF

0xD6000-0xD7FFF

0xDC000-0xDDFFF

0xDD000-0xDDFFF

0xE0000-0xFFFFF

0x40000000-0xFFFFFFFF



Controller

Texas Instruments PCIxx21 Integrated

FlashMedia Controller

SDA Standard Compliant SD Host Controller



Realtek RTL8139/810x Family Fast

Ethernet NIC

Conexant AC-Link Audio

SoftV90 Data Fax Modem with SmartCP



PCI bus



PCI bus

PCI bus


Controller

System board

PCI bus


A

Screw Listing

This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Screw Kit, spare part number

417109-001, and the Display Screw Kit, spare part number

417105-001.

Table A-1

Phillips PM3.0×3.0 Screw mm

Color

Silver

Qty.

4

Length

3.0 mm

Thread

3.0 mm

Head

Width

4.0 mm

Where used:

4 screws that secure the hard drive frame to the hard drive (documented in

Section 5.4

)

Phillips PM3.0×3.0 Screw Locations

Maintenance and Service Guide A–1

Screw Listing

Table A-2

Black Phillips PM2.0×5.0 Captive Screw mm

Color

Black

Qty.

Length

5 5.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

1 Two screws that secure the hard drive cover to the computer (screws are

captured on the cover by C-clips; documented in Section 5.4

)

2

Two screws that secure the memory module compartment cover to the computer (screws are captured on the cover by C-clips; documented in

Section 5.7

)

3 One screw that secures the Mini Card compartment cover to the computer

(screw is captured on the cover by a C-clip; documented in Section 5.8

)

A–2

Black Phillips PM2.0×5.0 Captive Screw Locations


Screw Listing

Table A-3

Black Phillips PM2.5×5.0 Screw mm

Color

Black

Qty.

13

Length

5.0 mm

Thread

2.5 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the hard drive to the computer (documented in

Section 5.4

)

Black Phillips PM2.5×5.0 Screw Locations


Screw Listing

Table A-3

Black Phillips PM2.5×5.0 Screw (Continued) mm

Color

Black

Qty.

13

Length

5.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the display inverter bracket to the display assembly

(documented in

Section 5.12

)

Head

Width

4.0 mm

A–4



Screw Listing

Table A-3


Color

Black

Qty.

13

Length

5.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the display inverter to the display inverter bracket

(documented in

Section 5.12

)

Head

Width

4.0 mm



Screw Listing

Table A-3

Black Phillips PM2.5×5.0 Screw (Continued)

mm

Color

Black

Qty.

13

Length

5.0 mm

Thread

2.5 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the display hinges to the display assembly (documented in

Section 5.12

)

A–6



Screw Listing

Table A-3


Color

Black

Qty.

13

Length

5.0 mm

Thread

2.5 mm

Head

Width

4.0 mm

Where used:

One screw that secures the display lid switch module to the display enclosure

(documented in

Section 5.12

)

Black Phillips PM2.5×5.0 Screw Location


Screw Listing

Table A-3


Color

Black

Qty.

13

Length

5.0 mm

Thread

2.5 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the wireless antenna transceivers to the display enclosure

(documented in

Section 5.12

)

A–8



Screw Listing

Table A-3


Color

Black

Qty.

13

Length

5.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the system board to the computer (documented in

Section 5.21

)

Head

Width

4.0 mm



Screw Listing

Table A-4


Color

Black

Qty.

15

Length

3.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the Mini Card module to the computer (documented in

Section 5.8

)

A–10



Screw Listing

Table A-4

Phillips PM2.0×3.0 Screw (Continued) mm

Color

Black

Qty.

15

Length

3.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the optical drive bracket to the optical drive (documented in

Section 5.9

)



Screw Listing

Table A-4


Color

Black

Qty.

15

Length

3.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the power button board to the switch cover (documented in

Section 5.11

)

A–12



Screw Listing

Table A-4


Color

Black

Qty.

15

Length

3.0 mm

Thread

2.0 mm

Where used:

2 screws that secure the top cover to the computer (documented in

Section 5.13

)

Head

Width

4.0 mm



Screw Listing

Table A-4


Color

Black

Qty.

15

Length

3.0 mm

Thread

2.0 mm

Where used:

5 screws that secure the TouchPad to the top cover (documented in

Section 5.14

)

Head

Width

4.0 mm

A–14



Screw Listing

Table A-4


Color

Black

Qty.

15

Length

3.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the wireless switch board to the computer (documented in

Section 5.15

)



Screw Listing

Table A-5


Color

Black

Qty.

18

Length

7.0 mm

Thread

2.5 mm

Where used:

One screw that secures the optical drive to the computer (documented in

Section 5.9

Head

Width

4.0 mm

A–16

Phillips PM2.5×7.0 Screw Location


Screw Listing

Table A-5


Color

Black

Qty.

18

Length

7.0 mm

Thread

2.5 mm

Where used:

3 screws that secure the keyboard to the computer (documented in

Section 5.10

)

Head

Width

4.0 mm



Screw Listing

Table A-5


Color

Black

Qty.

18

Length

7.0 mm

Thread

2.5 mm

Head

Width

4.0 mm

Where used:

5 screws that secure the display assembly to the computer (documented in

Section 5.12

)

A–18



Screw Listing

Table A-5


Color

Black

Qty.

18

Length

7.0 mm

Thread

2.5 mm

Head

Width

4.0 mm

Where used:

8 screws that secure the display bezel to the display assembly (documented in

Section 5.12

)



Screw Listing

Table A-5


Color

Black

Qty.

18

Length

7.0 mm

Thread

2.5 mm

Where used:

One screw that secures the top cover to the computer (documented in

Section 5.13

)

Head

Width

4.0 mm

A–20



Screw Listing

Table A-6


Color

Black

Qty.

10

Length

9.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the switch cover to the computer (documented in

Section 5.11

)

Head

Width

4.0 mm



Screw Listing

Table A-6


Color

Black

Qty.

10

Length

9.0 mm

Thread

2.5 mm

Head

Width

4.0 mm

Where used:

One screw that secures the display assembly to the computer (documented in

Section 5.12

)

A–22



Screw Listing

Table A-6


Color

Black

Qty.

10

Length

9.0 mm

Thread

2.5 mm

Where used:


Section 5.13

)

Head

Width

4.0 mm



Screw Listing

Table A-6


Color

Black

Qty.

10

Length

9.0 mm

Thread

2.5 mm

Where used:

One screw that secures the top cover to the computer (documented in

Section 5.13

)

Head

Width

4.0 mm

A–24



Screw Listing

Table A-7

Silver Phillips PM2.5×5.0 Screw mm

Color

Silver

Qty.

3

Length

5.0 mm

Thread

2.5 mm

Where used:

One screw that secures the switch cover to the computer (documented in

Section 5.11

)

Head

Width

4.0 mm

Silver Phillips PM2.5×5.0 Screw Location


Screw Listing

Table A-7

Silver Phillips PM2.5×5.0 Screw (Continued) mm

Color

Silver

Qty.

3

Length

5.0 mm

Thread

2.5 mm

Head

Width

4.0 mm

Where used:

One screw that secures the audio/infrared board to the computer (documented

in Section 5.17

)

A–26



Screw Listing

Table A-7

Silver Phillips PM2.5×5.0 Screw (Continued) mm

Color

Silver

Qty.

3

Length

5.0 mm

Thread

2.5 mm

Where used:

One screw that secures the USB board to the computer (documented in

Section 5.19

)

Head

Width

4.0 mm



Screw Listing

Table A-8


Color

Black

Qty.

10

Length

4.0 mm

Thread

2.5 mm

Where used:


Section 5.13

)

Head

Width

4.0 mm

A–28



Screw Listing

Table A-8


Color

Black

Qty.

10

Length

4.0 mm

Thread

2.5 mm

Where used:


Section 5.13

)

Head

Width

4.0 mm



Screw Listing

Table A-8


Color

Black

Qty.

10

Length

4.0 mm

Thread

2.5 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the modem module to the computer (documented in

Section 5.16

)

A–30



Screw Listing

Table A-8


Color

Black

Qty.

10

Length

4.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the ExpressCard assembly to the system board

(documented in

Section 5.22

)

Head

Width

4.0 mm



Screw Listing

Table A-9


Color

Silver

Qty.

2

Length

2.0 mm

Thread

2.0 mm

Where used:

2 screws that secure the TouchPad board to the TouchPad bracket

(documented in

Section 5.14

)

Head

Width

4.0 mm

A–32



Screw Listing

Table A-10


Color

Black

Qty.

4

Length

4.0 mm

Thread

2.5 mm

Head

Width

4.0 mm

Where used:

4 screws that secure the speaker assembly to the computer (documented in

Section 5.20

)



Screw Listing

Table A-11


Color

Black

Qty.

2

Length

8.0 mm

Thread

2.0 mm

Where used:

2 screws that secure the ExpressCard assembly to the system board

(documented in

Section 5.22

)

Head

Width

4.0 mm

A–34



Screw Listing

Table A-12

Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw mm

Color

Silver

Qty.

8

Length

13.0 mm

Thread

2.0 mm

Where used:

4 screws that secure the fan/heat sink assembly to the system board on computer models using Intel processors (documented in

Section 5.23

)

Head

Width

4.0 mm

Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Locations


Screw Listing

Table A-12

Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw

(Continued) mm

Color

Silver

Qty.

8

Length

13.0 mm

Thread

2.0 mm

Where used:

4 screws that secure the fan/heat sink assembly to the system board on computer models using AMD processors (documented in

Section 5.23

)

Head

Width

4.0 mm

A–36

Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Locations


Screw Listing

Table A-13

Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw mm

Color

Silver

Qty.

2

Length

9.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

One screw that secures the fan/heat sink assembly to the system board on computer models using Intel processors (documented in

Section 5.23

)

Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Location


Screw Listing

Table A-13

Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw

(Continued) mm

Color

Silver

Qty.

2

Length

9.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

One screw that secures the fan/heat sink assembly to the system board on

computer models using AMD processors (documented in Section 5.23

)

A–38

Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Location


B

Backup and Recovery in

Windows XP

Recovering System Information

Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:

■ Backing up your information regularly to protect your important system files.

■ Making a set of recovery discs (PC Recovery software feature). Recovery discs are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.

■ Creating system restore points (operating system feature).

System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state.

■ Recovering a program or driver (PC Recovery software feature). This feature helps you reinstall a program or driver without performing a full system recovery.

■ Performing a full system recovery (PC Recovery software feature). With PC Recovery, you can recover your full factory image if you experience system failure or instability.

PC Recovery works from a dedicated recovery partition on the hard drive or from recovery discs you create.

Maintenance and Service Guide B–1

Backup and Recovery in Windows XP

Backing Up Your Information

When to Back Up

■ On a regularly scheduled basis

✎

Set reminders to back up your information periodically.

■ Before the computer is repaired or restored

■ Before you add or modify hardware or software

■

■

Backup Suggestions

■ Create system restore points using Windows XP Professional

System Restore feature.

■ Store personal files in the My Documents folder and back up these folders periodically.

Back up templates stored in their associated programs.

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.

The screen shot can be a time saver if you have to reset your preferences.

To copy the screen and paste it into a Word document: a. Display the screen.

b. Copy the screen:

To copy only the active window, press alt+fn+prt sc .

To copy the entire screen, press fn+prt sc .

c. To paste the copied images into a document, open Word, and then select Edit > Paste.

B–2 Maintenance and Service Guide


Using System Restore Points

When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

✎

Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

You also can create additional restore points to provide increased protection for your system files and settings.

When to Create Restore Points

■

■

Before you add or extensively modify software or hardware.

Periodically, whenever the system is performing optimally.

✎

If you revert to a restore point and then change your mind, you can reverse the restoration.

Creating a System Restore Point

1. Select Start > Help and Support > System Restore.

The System Restore window opens.

2. Click Create a restore point, and then click Next.

3. Follow the on-screen instructions.



Restoring to a Previous Date and Time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally:

1. Select Start > Help and Support > System Restore.


2. Click Restore my computer to an earlier time, and then click Next.


Creating Recovery Discs

PC Recovery Disc Creator creates a set of recovery CDs or DVDs for the computer. Use recovery discs to restore the operating system and software programs to factory settings, in case of system failure or instability.

✎

Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.

Note the following guidelines before creating recovery discs:

■ You will need high quality CD-R, DVD-R, or DVD+R media

(purchased separately).

✎

DVD±RW/R and double-layer DVD±RW are not compatible with the PC Recovery Disc Creator software.

■

■

The computer must be connected to AC power during this process.

Only one set of recovery discs can be created per computer.



■ Number each disc before inserting it into the computer optical drive.

■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open

PC Recovery Disc Creator, you will be prompted to continue the disc creation process.

To create a set of recovery discs:

1. Select Start > All Programs > System Recovery >

PC Recovery Disc Creator.

The PC Recovery Disc Creator tool opens.

2. Click Next.

✎

If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step.

3. Select the type of disc you want to use and click Next.

✎

The software examines the image and displays the number of blank discs needed to create your recovery discs.

4. Insert the first disc and follow the on-screen instructions to complete the creation of the recovery discs.



Reinstalling Software Programs and Drivers

If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it.

✎

Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.

✎

Before reinstalling the program, be sure it is fully uninstalled.

The Application and Driver Recovery tool replaces corrupted system files and reinstalls deleted system files within the program.

■ In most cases, if the program you are reinstalling is still on your computer, the reinstallation process does not affect your personal settings.

■ In all cases, if a program has been deleted from your computer, the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings.

Reinstalling Preinstalled Programs and

Drivers

1. Remove the program or driver:

✎

In some cases, drivers are not listed in the Add or Remove

Programs list. If the driver is not listed, it does not need to be removed.

a. Select Start > Control Panel > Add or

Remove Programs.

b. Click the program or driver you want to remove, and then click Change/Remove.




Application and Driver Recovery.

The Application and Driver Recovery tool opens.

3. Select Application Installation or Driver Installation, and then click Next.

4. Follow the on-screen instructions to complete the program or driver recovery.

5. Restart the computer if prompted.

Reinstalling Programs from Discs

1. Insert the disc into the optical drive.

2. When the installation wizard opens, follow the installation instructions on the screen.


Performing a Recovery

PC Recovery software allows you to repair or restore the system if you experience system failure or instability. PC Recovery works from recovery discs that you create or from a dedicated recovery partition on the hard drive.

✎

Microsoft Windows XP has its own built-in repair features, such as System Restore and driver roll-back capabilities. If you have not already tried these features, try them before using

PC Recovery.

✎

PC Recovery only recovers software that was preinstalled at the factory. Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.



Recovering from the Recovery Discs

To restore the system from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into the optical drive and restart the computer.


Recovering from the Partition on the

Hard Drive

You can perform a recovery from the partition on the hard drive from either the Start button or f11 .

To restore the system from the partition:

1. Access the PC Recovery tool:

❏ To access PC Recovery from the Start button, select

Start > All Programs > System Recovery >

PC Recovery.

❏ To access PC Recovery from press f11 while the “Press <F11> for recovery” message is displayed on the screen.

f11 , restart the computer and

The PC Recovery tool opens.

2. Select PC Recovery and click Next.

The computer restarts and the PC Recovery tool opens.

3. Click OK.

4. Follow the on-screen instructions to complete the system recovery.



If you want to perform a destructive recovery:

✎

A destructive recovery formats the hard drive and restores the computer to its factory state. Select this option only as a last resort.

a. Click Advanced Options on the System Recovery screen.

b. Select Destructive Recovery and follow the on-screen instructions.

Deleting the Recovery Partition on the

Hard Drive

The PC Recovery Advanced Options menu provides the option of deleting the recovery partition, which will increase space on the hard drive. Delete the recovery partition only if you have already created recovery discs.

Ä CAUTION: After you create the recovery discs, you can increase space on the hard drive by deleting the recovery partition. However, doing this is not recommended. If you delete this partition, you will lose any information that is on the partition, including the PC Recovery software. Thereafter, you must use the recovery discs to access PC

Recovery software.

To delete the recovery partition:

1. If you have not already created recovery discs, create them now.


PC Recovery.

The PC Recovery tool opens.

3. Select PC Recovery and click Next.

The computer restarts and the PC Recovery tools opens.



4. Click OK.

5. At the System Recovery screen, click Advanced Options.

6. Select Delete Recovery Partition (not recommended) and follow the on-screen instructions.

Updating Reinstalled Software

After you perform a system recovery, connect to the Internet to update all reinstalled software.

To access update links for the operating system and other software provided on your computer:

» Select Start > Help and Support.

To update optional software, follow the instructions provided by the software manufacturer. Some programs include an update feature you can access from a Help button or menu within the program.


C

Backup and Recovery in

Windows Vista

Recovering System Information

Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:

■ Back up your information regularly to protect your important system files.

■ Make a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.

■ Create system restore points (operating system feature).

System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state.

■ Recover a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system recovery.

■ Perform a full system recovery (Recovery Manager software feature). With Recovery Manager, you can recover your full factory image if you experience system failure or instability.

Recovery Manager works from a dedicated recovery partition on the hard drive or from recovery discs you create.

Maintenance and Service Guide C–1

Backup and Recovery in Windows Vista

Backing up Your Information

When to Back Up

■ On a regularly scheduled basis.

✎

Set reminders to back up your information periodically.

■ Before the computer is repaired or restored.

■ Before you add or modify hardware or software.

■

■

Backup Suggestions

■ Create system restore points using the Windows System

Restore feature.

■ Store personal files in the Documents folder and back up these folders periodically.

Back up templates stored in their associated programs.

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.

The screen shot can be a time saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document: a. Display the screen.

b. Copy the screen:

To copy only the active window, press alt+fn+prt sc .

To copy the entire screen, press fn+prt sc .

c. Open a word-processing document, and then select Edit >

Paste.

C–2 Maintenance and Service Guide


Using System Restore Points

When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

✎

Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

You also can create additional restore points to provide increased protection for your system files and settings.

When to Create Restore Points

■

■

Before you add or extensively modify software or hardware.

Periodically, whenever the system is performing optimally.

✎

If you revert to a restore point and then change your mind, you can reverse the restoration.

Creating a System Restore Point

1. Select Start > Control Panel > System and Maintenance >

System.

2. In the left pane, click System protection.

3. Click the System Protection tab.

4. Under Automatic restore points, select the disk for which you want to create a restore point.

5. Click Create.

The System Protection window opens.




Restoring to a Previous Date and Time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:

1. Select Start > Control Panel > System and Maintenance >

System.

2. In the left pane, click System protection.

3. Click the System Protection tab.

4. Click the System Restore button, and then click Next.



Creating Recovery Discs

Recovery Manager creates a set of recovery CDs or DVDs for the computer. Use recovery discs to restore the operating system and software programs to factory settings, in case of system failure or instability.

✎

Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.

Note the following guidelines before creating recovery discs:

■ You will need high quality CD-R, DVD-R, or DVD+R media

(purchased separately).

✎

Formatted DVD } RW discs and DVD } RW double-layer discs are not compatible with the Recovery Manager software.

■

■

■

The computer must be connected to AC power during this process.

Only one set of recovery discs can be created per computer.

Number each disc before inserting it into the computer optical drive.



■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open

Recovery Manager, you will be prompted to continue the disc creation process.

To create a set of recovery discs:

1. Select Start > All Programs > Recovery Manager >

Recovery Manager.

Recovery Manager opens.

2. Click Advanced Options.

✎

If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step.

3. Click Recovery disc creation, and then click Next.


Reinstalling Software Programs and Drivers

If a program or driver preinstalled at the factory is accidentally erased or is damaged, Recovery Manager allows you to reinstall it.

✎

Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.

✎


Recovery Manager replaces corrupted system files and reinstalls deleted system files within the program.

■ In most cases, if the program you are reinstalling is still on your computer, the reinstallation process does not affect your personal settings.



■ In all cases, if a program has been deleted from your computer, the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings.

Reinstalling Preinstalled Programs and

Drivers

1. Remove the program or driver:

✎


a. Select Start > Control Panel > Programs > Uninstall a

program.

b. Right-click the program or driver you want to remove, and then click Uninstall.

2. Reinstall the program or driver: a. Select Start > All Programs > Recovery Manager >



b. Click Advanced Options.

c. Click either Software program re-installation or

Hardware driver re-installation, and then click Next.

d. Follow the on-screen instructions.

e. Restart the computer if prompted.

Reinstalling Programs from Discs

1. Insert the disc into the optical drive.

2. When the installation wizard opens, follow the installation instructions on the screen.




Performing a Recovery

Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery

Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive.

✎

Windows has its own built-in repair features, such as System

Restore and driver rollback capabilities. If you have not already tried these features, try them before using Recovery Manager.

✎

Recovery Manager only recovers software that was preinstalled at the factory. Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.

Recovering from the Recovery Discs

To restore the system from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into the optical drive and restart the computer.


Recovering from the Partition on the Hard

Drive

You can perform a recovery from the partition on the hard drive from either the Start button or f11 .

To restore the system from the partition, follow these steps:

1. Access Recovery Manager in either of the following ways:

❏ Select Start > All Programs > Recovery Manager >




❏ Restart the computer and press f11 while the “Press <F11> for recovery” message is displayed on the screen. Then select Recovery Manager.



3. Click System recovery, and then click Next.


Deleting the Recovery Partition on the Hard

Drive

The Recovery Manager Advanced Options menu provides the option of deleting the recovery partition, which will increase space on the hard drive. Delete the recovery partition only if you have already created recovery discs.

Ä CAUTION: After you create the recovery discs, you can increase space on the hard drive by deleting the recovery partition. However, doing this is not recommended. If you delete this partition, you will lose any information that is on the partition, including Recovery Manager software. Thereafter, you must use the recovery discs to access Recovery

Manager software.

To delete the recovery partition:

1. If you have not already created recovery discs, create them now.

2. Select Start > All Programs > Recovery Manager >




4. Click Remove recovery partition, and then click Next.




Updating Reinstalled Software

After you perform a system recovery, connect to the Internet to update all reinstalled software.

To access update links for the operating system and other software provided on your computer:

» Select Start > Help and Support.

To update optional software, follow the instructions provided by the software manufacturer. Some programs include an update feature you can access from a Help button or menu within the program.


D

Display Component Recycling

Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

Ä CAUTION: The procedures in this appendix can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight.

Careful handling should be exercised when removing these components.

✎

Materials Disposal

This HP product contains mercury in the display assembly backlight and may require special handling at end-of-life.

Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities or visit the Electronic Industries Alliance

(EIA) at http://www.eiae.org

.

Maintenance and Service Guide D–1

Display Component Recycling

This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2.

D–2

✎

Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.

Refer to

Section 5.12, “Display Assembly,”

for display assembly disassembly steps.



Perform the following steps to disassemble the display assembly:

1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.

Removing the Display Bezel Screw Covers and Screws



2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.

3. Remove the display bezel 3.

Removing the Display Bezel

D–4 Maintenance and Service Guide


4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2.

Removing the Display Inverter Board



5. Remove all screws 1 that secure the LCD panel to the display enclosure.

6. Remove the LCD panel 2 from the display enclosure.

Removing the LCD Panel



7. Turn the LCD panel upside down.

8. Remove all screws that secure the LCD panel frame to the

LCD panel.

Removing the LCD Panel Frame Screws



9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame.

10. Remove the LCD panel frame 2 from the display panel.

Removing the LCD Panel Frame



11. Remove the screws 1 that secure the backlight cover to the

LCD panel.

12. Lift the top edge of the backlight cover 2 and swing it forward.

13. Remove the backlight cover.

Removing the Backlight Cover



14. Turn the LCD panel right-side up.

15. Remove the backlight cables 1 from the clip 2 in the

LCD panel.

Releasing the Backlight Cables



16. Turn the LCD panel upside down.

17. Remove the backlight frame from the LCD panel.

Removing the Backlight Frame



Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

18. Slide the backlight out of the backlight frame.

Removing the Backlight



19. Disconnect the display cable 1 from the LCD panel.

20. Remove the screws 2 that secure the LCD panel to the LCD rear panel.

21. Release the LCD panel 3 from the LCD rear panel.

22. Release the tape 4 that secures the LCD panel to the LCD rear panel.

Releasing the LCD Panel



23. Remove the LCD panel.

Removing the LCD Panel

24. Recycle the backlight and LCD panel.


E

Connector Pin Assignments

Table E-1

Universal Serial Bus

Pin

1

2

Signal

+5 VDC

Data –

Pin

3

4

Signal

Data +

Ground

Maintenance and Service Guide E–1

Connector Pin Assignments

Table E-2

RJ-45 (Network)

3

4

Pin

1

2

Signal

Transmit +

Transmit –

Receive +

Unused

7

8

Pin

5

6

Signal

Unused

Receive –

Unused

Unused

E–2 Maintenance and Service Guide

Table E-3

S-Video-Out


Pin

1

2

3

4

Signal

TV-Ground

TV-CVBS

TV-Ground

TV-Ground

Pin

5

6

7

Signal

TV-CD

TV-Ground

TV-YD



Table E-4

External Monitor

5

6

7

3

4

8

Pin

1

2

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog

11

12

13

14

15

Pin

9

10

Signal

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock


Table E-5

RJ-11 (Modem)


2

3

Pin

1

Signal

Unused

Tip

Ring

5

6

Pin

4

Signal

Unused

Unused

Unused



Table E-6

Audio-In (Microphone)

Pin

1

2

Signal

Audio signal in

Audio signal in

Pin

3

Signal

Ground

Table E-7

Audio-Out (Headphone)

Pin

1

2

Signal

Audio out, left channel

Audio out, right channel

Pin

3

Signal

Ground


F

Power Cord Set Requirements

3-Conductor Power Cord Set

The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used.

Maintenance and Service Guide F–1

Power Cord Set Requirements

General Requirements

The requirements listed below are applicable to all countries or regions.

■ The length of the power cord set must be at least 1.5 m

(5.0 ft) and a maximum of 2.0 m (6.5 ft).

■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.

■ The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country or region’s power system.

■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

F–2 Maintenance and Service Guide


Country/Region-Specific Requirements

3-Conductor Power Cord Set Requirements

Country/Region

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Accredited Agency

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

1

1

1

2

1

1

Applicable Note Number

1

1

Italy IMQ 1

Japan METI 3

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

Maintenance and Service Guide F–3


3-Conductor Power Cord Set Requirements (Continued)

Country/Region

Korea

The Netherlands

Norway

People’s Republic of China

Sweden

Switzerland

Accredited Agency

EK

KEMA

NEMKO

CCC

1

5

Applicable Note Number

4

1

SEMKO

SEV

1

1

Taiwan

United Kingdom

BSMI

BSI

4

1

United States UL 2

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size.

Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

F–4 Maintenance and Service Guide

Index

1394 port

1–10

A

AC adapter, spare part numbers

3–24

,

3–29

analog TV tuner, spare part number

3–24 ,

3–28

arrow keys

1–12

audio troubleshooting

2–33

audio/infrared board removal

5–54

spare part number

3–7 ,

3–34

, 5–54

audio-in (microphone) jack location

1–7

pin assignments

D–6

audio-out (headphone) jack location

1–7

pin assignments

D–6

B

backpack, spare part number

3–24 ,

3–27

Backup and Recovery

Windows Vista

C–1

Windows XP

B–1

backup suggestions

B–2 ,

C–2

base enclosure, spare part numbers

3–11

,

3–33 ,

3–34

battery removal

5–4

spare part number

3–36

spare part numbers

3–11 ,

3–31 ,

3–38 ,

5–4

specifications

6–6

battery bay

1–17

battery release latch

1–17

Bluetooth module removal

5–56

spare part number

3–9

,

3–27 ,

5–56

Bluetooth module cable, illustrated

3–23

bottom components

1–17

C

Cable Kit, spare part number

3–34

cables, service considerations

4–2

caps lock key

1–12

carrying case, spare part number

3–25

, 3–33

CMOS clearing

1–5

components bottom

1–17

front

1–7

Maintenance and Service Guide Index–1

Index

Index–2 keyboard

1–11

left-side

1–9

rear

1–9

right-side

1–8

top

1–13

, 1–15

composite S-Video and audio input cable, spare part number

3–24 ,

3–27

computer feet, locations

5–11

Computer Setup

Advanced Menu

2–9

, 2–16

File Menu

2–7

, 2–14

Security Menu

2–7

, 2–14

Tools Menu

2–8 ,

2–15

computer specifications

6–1

connector pin assignments external monitor

D–4

headphone

D–6

microphone

D–6

monitor

D–4

RJ-11 (modem)

D–5

RJ-45 (network)

D–2

S-Video-out

D–3

Universal Serial Bus (USB)

D–1

connectors, service considerations

4–2

creating recovery discs

Windows Vista

C–4

Windows XP

B–4

system restore point

Windows Vista

C–3

Windows XP

B–3

D

deleting recovery partition

Windows Vista

C–8

Windows XP

B–9

design overview

1–19

disassembly sequence chart

5–2

diskette drive, OS loading problems

2–31

display assembly removal

5–30

spare part number

3–3

,

3–30 ,

5–30

specifications

6–3

display bezel, removal

5–34

Display Cable Kit, spare part number

3–19

, 3–34

, 5–41

Display Hinge Kit, spare part number

3–19

, 3–33

, 5–37

display hinge, removal

5–37

Display Label Kit, spare part number

3–19

, 3–33

display lid switch module removal

5–38

spare part number

3–19 ,

3–35 ,

5–38

display panel removal

5–39

spare part number

3–19 ,

3–34 ,

5–39

Display Plastics Kit, spare part numbers

3–19 ,

3–33

, 3–34

,

5–34

Display Screw Kit, spare part number

3–19

, 3–33


Index docking device, spare part number

3–24 ,

3–33

docking device, troubleshooting

2–26

drives, preventing damage

4–3

DVB-T TV tuner antenna, spare part number

3–24

,

3–29

DVB-T TV tuner, spare part number

3–24 ,

3–29


OS loading problems

2–32

precautions

4–3

removal

5–19

spare part number

3–13

,

3–21

, 3–31

, 5–19

specifications

6–7

DVD±RW/R and CD-RW

Combo Drive

OS loading problems

2–32

precautions

4–3

removal

5–19

spare part numbers

3–13

,

3–21

, 3–31

, 5–19

specifications

6–9

E

electrostatic discharge

4–4

,

4–8

expansion hub, spare part number

3–24 ,

3–33

expansion port 3

1–10

ExpressCard assembly removal

5–67

spare part number

3–7 ,

3–33

, 5–67

ExpressCard slot

1–10

ExpressCard slot bezel, illustrated

3–22

external monitor port location

1–10

pin assignments

D–4

F

fan/heat sink assembly removal

5–70

spare part numbers

3–11 ,

3–32 ,

3–34 ,

3–35 ,

5–70

fan/heat sink assembly mounting bracket installing

5–76 ,

5–77

spare part number

3–11 ,

3–33 ,

5–76 ,

5–77

features

1–2

feet, locations

5–11

flowcharts, troubleshooting no audio

2–33 ,

2–34

no network/modem connection

2–38

no OS loading

2–27

no OS loading from diskette drive

2–31

no OS loading from hard drive

2–28

, 2–29

, 2–30

no OS loading from optical drive

2–32

no power

2–20

, 2–22 ,

2–23

no video

2–24 ,

2–25

nonfunctioning device

2–35

nonfunctioning docking device

2–26


Index

Index–4 nonfunctioning keyboard

2–36

nonfunctioning pointing device

2–37

fn key

1–12

front components

1–7

function keys

1–12

G

grounding equipment and methods

4–7

H

hard drive

OS loading problems

2–28

precautions

4–3

removal

5–6

spare part numbers

3–13

,

3–21

, 3–31

, 3–34

, 3–38

,

5–6

specifications

6–4

hard drive bay

1–17

hard drive cover illustrated

3–22

removal

5–7

headphone jack location

1–7

pin assignments

D–6

headset, spare part number

3–24 ,

3–27

I

I/O address specifications

6–14

infrared port

1–7

infrared receiver, spare part numbers

3–24

,

3–36

interrupt specifications

6–12

inverter removal

5–35

spare part number

3–19 ,

3–33 ,

5–35

K

keyboard removal

5–21

spare part numbers

3–3 ,

3–5 ,

3–31 ,

3–32 ,

3–36

,

3–37 ,

3–38 ,

5–21

troubleshooting

2–36

keyboard components

1–11

keypad keys

1–12

L

LED board cable illustrated

3–23

removal

5–29

left-side components

1–9

M

mass storage devices, spare part numbers

3–20

media button

1–14

memory module removal

5–12

spare part numbers

3–13 ,

3–30 ,

5–12

memory module compartment

1–18

memory module compartment cover illustrated

3–22

removal

5–13

Memory Reader

1–10


Index

Memory Reader light

1–10

microphone jack location

1–7

pin assignments

D–6

microphone, removal

5–41

Mini Card compartment

1–18

Mini Card compartment cover illustrated

3–22

removal

5–17

Mini Card module removal

5–15

spare part numbers

3–15

,

3–17

, 3–28

, 3–29

, 5–15

Mini Module spare part number

3–36

modem cable, removal

5–66

modem jack location

1–8

pin assignments

D–5

modem module removal

5–52

spare part numbers

3–7

,

3–32

, 3–35

, 5–52

modem, troubleshooting

2–38

monitor port location

1–10

pin assignments

D–4

mouse, spare part number

3–24 ,

3–27 ,

3–34 ,

3–35

N

network jack location

1–10

pin assignments

D–2

network, troubleshooting

2–38

nonfunctioning device, troubleshooting

2–26

, 2–35

num lock key

1–12

O

optical drive location

1–8

, 1–17

OS loading problems

2–32

precautions

4–3

removal

5–19

spare part numbers

3–13 ,

3–21 ,

5–19

specifications

6–7

P

packing precautions

4–5

password clearing

1–5

performing a recovery

Windows Vista

C–7

Windows XP

B–7

plastic parts

4–2

Plastics Kit contents

3–22

spare part number

3–5

,

3–22 ,

3–32

pointing device, troubleshooting

2–37

power button

1–13

power button board removal

5–29

spare part number

3–3

,

3–34 ,

5–29

power connector

1–8

power connector cable removal

5–66

spare part numbers

3–11 ,

3–34


Index power cord set requirements

E–2

spare part numbers

3–26

,

3–27

power management features

1–6

power, troubleshooting

2–20

processor removal

5–78

spare part number

3–36

spare part numbers

3–9

,

3–30

, 3–33

, 3–34

, 3–35

,

3–38

, 5–78

R

rear components

1–9

recovering from partition on hard drive

Windows Vista

C–7

Windows XP

B–8

recovering from the recovery discs

Windows Vista

C–7

Windows XP

B–8

remote control, spare part number

3–24 ,

3–28

remote control, spare part numbers

3–24

,

3–25 ,

3–35 ,

3–36

removal preliminaries

4–1

procedures

5–1

replacement preliminaries

4–1

procedures

5–1

RF cable, spare part number

3–24

, 3–28

RF input adapter cable, spare part number

3–24 ,

3–28

right-side components

1–8

RJ-11 (modem) jack location

1–8

pin assignments

D–5

RJ-45 (network) jack location

1–10

pin assignments

D–2

RTC battery removal

5–10

spare part number

3–13 ,

3–32 ,

5–10

Rubber Feet Kit, spare part number

3–11

, 3–33

S

Screw Kit, spare part number

3–25

, 3–33

screw listing

A–1

security cable slot

1–8

serial number

3–1 ,

5–1

service considerations

4–2

Setup Utility

2–1

speaker assembly removal

5–60

spare part number

3–5

,

3–32 ,

5–60

speakers

1–13

specifications battery

6–6

computer

6–1

display

6–3

Index–6 Maintenance and Service Guide

Index

DVD/CD-RW Combo

Drive

6–7

DVD±RW/R and CD-RW

Combo Drive

6–9

hard drive

6–4

I/O addresses

6–14

interrupts

6–12

optical drive

6–7

system DMA

6–11

static shielding materials

4–8

S-Video-out jack location

1–10

pin assignments

D–3

switch cover removal

5–25

spare part numbers

3–3

,

3–32

, 5–25

system board removal

5–62

spare part number

3–36

spare part numbers

3–7

,

3–30

, 3–34

, 3–38

, 5–62

system DMA

6–11

T

tools required

4–1

top components

1–13

, 1–15

top cover removal

5–42

spare part numbers

3–5

,

3–32

, 3–34

, 5–42

top cover rear strip spare part numbers

3–5

TouchPad identifying

1–16

removal

5–46

spare part number

3–5

,

3–34 ,

5–46

TouchPad buttons

1–16

TouchPad cable illustrated

3–23

removal

5–47

spare part number

3–5

,

3–32

TouchPad horizontal scroll zone

1–16

TouchPad light

1–16

TouchPad on/off button

1–16

TouchPad vertical scroll zone

1–16

transporting precautions

4–5

troubleshooting audio

2–33

docking device

2–26

flowcharts

2–17

keyboard

2–36

modem

2–38

network

2–38

nonfunctioning device

2–26 ,

2–35

OS loading

2–27

overview

2–1

pointing device

2–37

power

2–20

video

2–24

TV tuner antenna, spare part numbers

3–25 ,

3–36

TV tuner, spare part numbers

3–24

, 3–36


Index

Index–8

U

Universal Serial Bus (USB) connector location

1–8 ,

1–10

pin assignments

D–1

unknown password

1–5

USB board removal

5–58

spare part number

3–11

,

3–32

, 5–58

USB board cable, illustrated

3–23

USB digital drive, spare part number

3–21 ,

3–27

USB infrared receiver, spare part number

3–24

, 3–28

USB travel mouse, spare part number

3–24 ,

3–27

using system restore points

B–3

, C–3

V

vents

1–18

video troubleshooting

2–24

volume buttons

1–14

volume scroll zone

1–14

W

Web camera spare part number

3–19

Windows applications key

1–12

Windows logo key

1–12

wireless antenna removal

5–40

spare part number

3–19

,

3–33

, 5–40

Wireless laser mouse, spare part number

3–24 ,

3–34

wireless light

1–7

wireless switch

1–7

wireless switch board removal

5–50

spare part number

3–7

,

3–33 ,

5–50

workstation precautions

4–6


HP (Hewlett-Packard) V3000 Laptop Maintenance and Service Guide

Maintenance and Service

Guide

Compaq Presario V3000 Notebook PC

Safety warning notice

Contents

Product Description

1.1 Features

1.2 Resetting the Computer

1.3 Power Management

1.4 External Components

1.5 Design Overview

Troubleshooting

2.1 Setup Utility in Windows XP

Using the Setup Utility

Changing the Language of the Setup Utility

Navigating and Selecting in the Setup Utility

Displaying System Information

Restoring Default Settings in the Setup Utility

Using Advanced Setup Utility Features

Closing the Setup Utility

Setup Utility Menus

Main Menu

Security Menu

System Configuration Menu

Diagnostics Menu

2.2 Setup Utility in Windows Vista

Using the Setup Utility

Changing the Language of the Setup Utility

Navigating and Selecting in the Setup Utility

Displaying System Information

Restoring Default Settings in the Setup Utility

Using Advanced Setup Utility Features

Closing the Setup Utility

Setup Utility Menus

Main Menu

Security Menu

System Configuration Menu

Diagnostics Menu

2.3 Troubleshooting Flowcharts

Flowchart 2.1—Initial Troubleshooting

Flowchart 2.2—No Power, Part 1

Flowchart 2.3—No Power, Part 2

Flowchart 2.4—No Power, Part 3

Flowchart 2.5—No Power, Part 4

Flowchart 2.6—No Video, Part 1

Flowchart 2.7—No Video, Part 2

Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Flowchart 2.9—No Operating System (OS)

Loading

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

Flowchart 2.11—No OS Loading, Hard Drive,

Part 2

Flowchart 2.12—No OS Loading, Hard Drive,

Part 3

Flowchart 2.13—No OS Loading, Diskette Drive

Flowchart 2.14—No OS Loading, Optical Drive

Flowchart 2.15—No Audio, Part 1

Flowchart 2.16—No Audio, Part 2

Flowchart 2.17—Nonfunctioning Device

Flowchart 2.18—Nonfunctioning Keyboard

Flowchart 2.19—Nonfunctioning Pointing Device

Flowchart 2.20—No Network/Modem

Connection

Illustrated Parts Catalog

3.1 Serial Number Location

3.2 Computer Major Components

3.3 Display Assembly Components

3.4 Mass Storage Devices

3.5 Plastics Kit

3.6 Cable Kit

3.7 Miscellaneous

3.8 Sequential Part Number Listing

Removal and Replacement

Preliminaries

4.1 Tools Required

4.2 Service Considerations

Plastic Parts