Spectralink

®

8020/8030 Wireless Telephones

Quick Start Guide

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Table of Contents

Getting Started ..............................................................................3

Basic Handset Operation...............................................................5

Emergency Dial/Push-to-talk (PTT) ...............................................7

Charger Models .............................................................................9

Battery Packs ..............................................................................10

Care of Your Handset .................................................................. 11

Online Reference

The Spectralink 8020/8030 User Guide is your complete reference for Spectralink 8020/8030 handsets.

Spectralink Wireless Telephones

Safety Information

Spectralink 8020/8030 Series

Regulatory Information

All support documents may be downloaded from http://support.spectralink.com

.

Select product type and product name from the dropdown list in order to access the product support page.

Product Compatibility

Use only 8020/8030 Series products with other 8020/8030 Series products as identified by the model number located on the label of the product.

Model Numbers for Spectralink 8020/8030 Series:

Handset models: 802X, 803X

Charger models: PCS1850, PCD1850, PCQ1850

Battery Pack models: PBP0850, PBP1300, PBP1850

If you have any questions about product compatibility, contact your system administrator.

Battery Pack Initial Set Up

You must fully charge your handset’s Battery Pack before you use it for the first time. See page 10 for complete information.

Warning

This equipment will not operate when mains power fails.

Spectralink 8020 Wireless Telephone spectralink

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Spectralink 8030 Wireless Telephone spectralink

4

Getting Started

Your Spectralink 8020/8030 Wireless Telephone uses radio wave technology to send and receive voice transmissions. It is designed to operate like a cell phone.

However, the handset uses the private telephone system installed in your facility and will not operate outside the area covered by this system. See the User Guide for detailed information about how to use your handset.

The handset's Battery Pack must be fully charged before its first use.

Place the handset into the charger for a minimum of two hours before using it. See the section Charger Models for full information.

Basic Handset Operation Summary

If you want to Then

Remove the Battery Pack Press down on the latch on the Battery Pack at the back of the handset and pull the Battery Pack towards you.

The Battery Pack releases outward.

Replace the Battery Pack Slide the lip of the Battery Pack into the bottom of the cavity.

Push the top of the Battery Pack until it snaps into place.

You should not have to force it into the handset.

Turn the handset on

Turn the handset off

Unlock the keypad

Lock the keypad

Press and hold the END key until two chirps sound.

Press and hold the END key. One chirp will sound. If you are in a call, hang up first, then turn off the handset.

Press the Unlk softkey, then #, to unlock the keypad.

Press the Lock softkey.

Make an internal call

Make an external call

Press the START key, wait for a dial tone, then dial the extension.

Press the START key, wait for a dial tone, then dial the number just as you would from your desk phone.

Select a line If multiple lines are available, your telephone system may require you to select a line before dialing a number.

Press desired line. You will hear a dial tone.

Dial a number

Answer a call

Once you hear a dial tone, press the number keys to dial the number.

To answer a call, press the START key and hold the earpiece to your ear. You may also activate the speakerphone function or use a headset.

5

If you want to Then

Answer a call on a

second line

Answer with headset

Silence while ringing

If you are on a call and hear subdued ringing, a call is coming in on a second line. The line number on the display may be flashing. To answer this call, put your first call on hold and press the LINE key, then the line number of the second call.

Press any key (other than END) to answer a call when a headset is plugged-in.

Press the END key to silence the ring.

Change the ring volume

Activate or deactivate

the speakerphone

Press the up/down volume buttons on the side of the handset during ringing.

Press the Spkr softkey and speak towards the handset.

Note that this feature may be unavailable in your facility.

Adjust the speaker volume Press the up/down volume buttons on the side of the handset during the call.

Adjust the headset volume Press the up/down volume buttons on the side of the handset during the call.

Place a call on hold

Resume a held call

Mute the microphone

End the call

Change the profile

Turn on the backlight

Press the Hold softkey.

Press the LINE key followed by the line number key.

Press the Mute softkey.

Press the END key. Be sure to do this at the end of each call to return to the standby mode.

Press the Prof softkey and use the Nav keys to select a new profile while in standby mode. The selected profile is marked with an asterisk (*).

The backlight comes on when any key is pressed or when there is an incoming call and stays on for 10 seconds.

It turns off after 10 seconds if another key is not pressed within that period.

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Emergency Dial/Push-to-talk (PTT)

 The large button on the left side of the SpectraLink

8030 Wireless IP Telephone may provide you with either Emergency Dial or PTT as determined and acti-

Press this button one time. If Emergency Dial is active, an explanatory message will be displayed.

activated by the system administrator.

Emergency Dial

When Emergency Dial has been enabled, the handset will dial an emergency

Emergency Dial

Config Menu>System Info option.

When Emergency Dial has been enabled, the handset will dial an emergency number when it is pressed twice within two seconds. The number dialed may be found under the Config Menu > System Info option.

!

Caution! Emergency Dial will be inoperable if the wire-

Caution! less system or the call server fails for any reason. Do not rely on it as your sole method of emergency notification.

emergency notification.

Push-to-talk (PTT)

Push-to-talk (PTT)

group broadcast mode, where a single handset can transmit to multiple listeners, like a two-way radio.

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1

4GHI

7PQRS

*

FCN

2ABC

5JKL

8TUV

0

3DEF

6MNO

9WXYZ

#

LINE

Transmitter

Transmitter

If you want to

8

Respond to a PTT call

1

4GHI

7PQRS

*

FCN

2ABC

5JKL

8TUV

0

3DEF

6MNO

9WXYZ

#

LINE

1

4GHI

7PQRS

*

FCN

2ABC

5JKL

8TUV

0

3DEF

6MNO

9WXYZ

#

LINE

Receivers

Receivers

1

4GHI

7PQRS

*

FCN

2ABC

5JKL

8TUV

0

3DEF

6MNO

9WXYZ

#

LINE

1

4GHI

7PQRS

*

FCN

2ABC

5JKL

8TUV

0

3DEF

6MNO

9WXYZ

LINE

#

Then

English

Transmitting and then hold the handset approximately two inches from your mouth and speak.

Press and hold the TALK button during the 10-second wait period.

7

If you want to

Select a different

PTT channel

Then

Press and release the TALK button.Use the Nav keys or volume side buttons to highlight the desired channel.

End one PTT call and Press the END key to exit the PTT call. Press and release

TALK button and select a different channel from the list.

Press and hold the TALK button to begin transmitting on the different channel.

Receive to a PTT call Press the END key to end the telephone call. Now you can

while on a telephone call hear the PTT call.

Transmit on the

priority channel

End a PTT call

Press and release the TALK button. Select the priority channel from the list. Press and hold TALK, then speak.

Press the END key to exit the PTT call.

Change the PTT volume Press the up/down volume buttons on the side of the handset while transmitting or receiving a PTT call.

Answer a telephone call Press the START key. PTT transmissions will be

during a PTT transmission pre-empted by the telephone call.

Enable PTT vibrate To enhance the alerting of a PTT call, PTT Vibrate may be enabled. When PTT Vibrate is enabled, the handset will vibrate three times whenever a PTT broadcast is received, whether the handset is in standby or in a call.

If in a call, the chirp alert will also sound. The vibration does not replace any PTT tone volume already set. To set the handset for PTT vibrate only, enable PTT Vibrate and set the tone volume to zero.

Start a telephone call Press the START key and dial the number. PTT

during a PTT transmission transmissions will be pre-empted during the telephone call.

Turn off PTT Change to a different profile (Silent and Vibrate disable

PTT by default).

Subscribe to additional

PTT channels

Press the Cfg softkey to open the Config Menu and select

Push-to-talk. Select Subscribed Channels and then select the channels you want to add. Subscribed channels are marked with an asterisk (*).

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Charger Models

Three charger models are available for the Spectralink 8020/8030 Wireless Telephone.

The Single Charger will charge a single handset with an installed Battery Pack. The

Dual Charger will charge the handset and a spare Battery Pack. The Quad Charger can charge up to four Battery Packs at a time. Any Battery Pack for the Spectralink

8020/8030 Wireless Telephone can be charged in any charger.

The Single and Dual Chargers allow the handset to remain operative in speakerphone mode or with a headset while charging. Handsets may be charged while in standby mode, while in an active call or while turned off.

Place the Single or Dual Charger on a flat, horizontal surface. Plug the power supply into the charger and into an appropriate wall outlet. The Quad Charger may be mounted on a horizontal or vertical surface.

Single Charger

Place the handset in the Single Charger facing forward. While the handset is charging in standby mode, it will display its extension number and Charging…. An animated charge icon will indicate that charging is in progress. The handset is fully operational and will ring if called. When the handset is charging while turned off, only Charging… will display and no calls will be received. The dots will be racing during the charging cycle.

When the handset is fully charged, Charge Complete will display.

Dual Charger

Place the handset in the front slot, facing forward. The Battery Pack alone snaps into the rear charging bay.

The LED indicates the status of the Battery Pack in the rear bay. A solid LED indicates the Battery Pack is charging. The LED turns off when the Battery Pack is fully charged.

The handset displays its charging status as described for the Single Charger.

When the handset is fully charged or is removed, the Battery Pack in the rear slot will begin charging.

Note that the time it takes for the Battery Pack to charge will be lengthened if its charging cycle is interrupted by the placement of a handset in the front slot.

Quad Charger

The Battery Pack snaps into the charging slot. The LED above the occupied bay indicates the charging status of the Battery Pack in the bay.

A flashing LED may indicate a Battery Pack failure. Verify the condition of the Battery Pack by the following procedure before replacing it. First check the Battery Pack in a different bay or substitute another charger and repeat the operation that caused the failure. If the same Battery Pack lights a steady LED when inserted in a different bay or charger, the first charger may be faulty. Contact your system administrator for service information.

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Battery Packs

The Battery Packs must be recharged periodically. Three Battery Pack options are available:

Type

Standard

Extended

Ultra-Extended

Talk Time*

4 hours

6 hours

8 hours

Standby Time* Charging Time

80 hours

120 hours

160 hours

2 hours

3 hours

4 hours

*Talk time and standby time will vary depending on handset model, call server, features enabled and system configuration. These are minimum estimates. Your experience may be significantly higher.

The type of Battery Pack is printed on the label. Remove the Battery

Pack and view the label to determine the type of Battery Pack you have been issued.

Notes on Battery Packs

• Maximum Battery Pack performance is achieved after a few charge/discharge cycles.

• After a length of time Battery Packs will normally lose the ability to maintain a charge and to perform at maximum capacity and will need to be replaced. This is normal for all batteries.

• If your Battery Pack requires replacement, contact your system administrator.

• Any battery which exhibits swelling, cracking or other abnormality should be disposed of promptly and properly.

Charging Tips

• Overnight charging is best done while the handset is turned off.

• If the handset does not charge, clean Battery Pack, charger and handset contacts.

• If multiple Battery Packs are supplied with your handset, Spectralink recommends that each be fully charged upon receipt to prolong battery life. Battery Packs will slowly lose charge if unused. To maintain battery potential, charge unused Battery

Packs occasionally or alternate Battery Pack use.

Online Reference

For complete information about Battery Packs, see the Battery Best

Practices document on the Support website.

10

Care of Your Handset

• Overnight charging is best done while the handset is turned off.

• Avoid dropping the handset or knocking it against hard surfaces. Carrying the handset in a holster or carrying case will help protect it.

• There are no serviceable parts in the handset or chargers. You should not open the handset case or disassemble the chargers. Doing so will void your warranty.

• Turn off the handset and unplug chargers before you clean them. Take care not to exert undue pressure on charger electrical contacts while wiping.

• Wiping the handset surface with a water-dampened cloth or paper towel will remove most films or residues. If the soiling is too stubborn for plain water, a mild detergent solution, Lysol® or diluted bleach may be used. A spray cleaner may be used with care. Do not spray at an angle. Do not allow liquid cleaners to seep into keypad. Be sure to wipe away any detergent residue with a clean waterdampened cloth. Do not immerse.

• Should the headset connector become dirty, you may experience a scratchy or intermittent signal. To clean the connector, dip the non- padded end of a wooden or paper cotton swab stick in isopropyl alcohol. Gently insert in the connector and twist, repeating several times. If available, blow compressed air into the connector to clear debris.

• Keep the headset jack covered when it is not in-use.

• Using a carrying case may help protect the surfaces and help prevent liquids

(e.g., rain) from entering into the interior of the handset.

• If your handset interior gets wet, do not try to accelerate drying with the use of an oven, a microwave oven or a dryer as this will damage the handset and void the warranty. Instead, do the following:

1. Immediately power off the handset.

2. Remove the Battery Pack from handset.

3. Shake excess liquid from the handset.

4. Place the handset and Battery Pack in an upright position in an area that is

at room temperature and has good airflow.

5. Let the handset and Battery Pack dry for 72 hours before reconnecting the

Battery Pack and/or powering on the handset.

Spectralink offers repair and mantenance services. If your handset does not work, contact your phone system administrator for servicing.

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Contact Information

Spectralink Corporation

US Location

800-775-5330

2560 55th Street

Boulder, CO 80301 [email protected]

Denmark Location

+45 7560 2850

Spectralink Europe ApS

Langmarksvej 34

8700 Horsens [email protected]

Copyright Notice

© 2013 Spectralink Corporation All rights reserved. Spectralink TM , the Spectralink logo and the names and marks associated with Spectralink’s products are trademarks and/or service marks of Spectralink Corporation and are common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Spectralink.

All rights reserved under the International and pan-American copyright Conventions. No part of this manual, or the software described herein, may be reproduced or transmitted in any form or by any means, or translated into another language or format, in whole or in part, without the express written permission of Spectralink

Corporation.

Do not remove (or allow any third party to remove) any product identification, copyright or other notices.

Notice

Spectralink Corporation has prepared this document for use by Spectralink personnel and customers. The drawings and specifications contained herein are the property of Spectralink and shall be neither reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.

Spectralink reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Spectralink to determine whether any such changes have been made.

NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED

IN THIS DOCUMENT INCLUDING BUT NOT LIMITED TO STATEMENTS RE-

GARDING CAPACITY, RESPONSE-TIME PERFORMANCE, SUITABILITY FOR

USE, OR PERFORMANCE OF PRODUCTS DESCRIBED HEREIN SHALL BE

DEEMED TO BE A WARRANTY BY SPECTRALINK FOR ANY PURPOSE, OR

GIVE RISE TO ANY LIABILITY OF SPECTRALINK WHATSOEVER.

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