Wind River Spas Vail Specifications

So advanced!

It’s like walking on water!

in.xe

™

Entry-level spa pack platform

TechBook

in.xe

™ table of contents

Table of contents introduction ...................................................................................3

warnings .........................................................................................4

features ...........................................................................................5

in.xe™ overview

- overview ..........................................................................7

- in.xe™ dimensions ..........................................................8

- in.k200™ dimensions .....................................................9

in.xe™ installation

- floor installation ............................................................. 10

- wall installation ............................................................... 11 in.k200™ installation and connections

- installing the in.k200™ ...................................................12

- connecting main keypad to in.xe™ ..............................13

in.xe™ connections

- electrical wiring North American model in.xe™ ........14

- electrical wiring European model in.xe.ce™ .............. 16

- heater connections ........................................................17

- in.link™ connectors ...................................................... 18 power-up & breaker setting .......................................................23

programming the in xe™ ............................................................26

in.k200™ keypad overview

- introduction ..................................................................37

- function description .....................................................39

- instructions ................................................................... 40

- Typical settings ...............................................................41

in.xe™ error codes spa pack error codes summary

- in.xe™ error codes ........................................................45

- Hr error condition ........................................................47

- Prr error condition ........................................................48

- HL error condition ........................................................49

- Flo error condition .......................................................52

- UPL error condition ......................................................53

- AOH error condition ....................................................54

- OH error condition ...................................................... 55

1

table of contents

troubleshooting

- pump 1 doesn't work ....................................................56

- pump 2 or blower doesn't work .................................59

- circulation pump doesn't work ..................................62

- ozonator doesn't work .................................................64

- nothing seems to work ............................................... 66

- spa not heating ..............................................................69

- keypad doesn't seem to work ......................................71

gfci trips ........................................................................................72

in.xe™ step by step field replacement procedure ..................73

how to replace the heater ......................................................... 80 specifications ...............................................................................83

2 in.xe

™

in.xe

™ introduction

in.xe

™

Entry-level spa system

Congratulations! You have purchased one of the finest entry-level spa packs available.

To install, use and enjoy your in.xe™ spa system take the time to carefully read these instructions.

The in.xe™ has been designed for these typical spa configurations:

• Single Pump System

• Dual Pump System

• Pump & Blower System

• Dual Pump & Blower System

In.xe™ can be wall-mounted or installed on its mounting base and comes with an integrated heat.wav™ water heater.

3

warnings in.xe

™

WARNINGS:

Before installing or connecting the unit, please read the following.

* FOR UNITS FOR USE IN OTHER THAN SINGLE-FAMILY

DWELLINGS, A CLEARLY LABELED EMERGENCY SWITCH SHALL

BE PROVIDED AS PART OF THE INSTALLATION. THE SWITCH

SHALL BE READILY ACCESSIBLE TO THE OCCUPANTS AND

SHALL BE INSTALLED AT LEAST 5 FEET (1.52 M) AWAY, ADJACENT

TO, AND WITHIN SIGHT OF THE UNIT.

* ANY DAMAGED CABLE MUST BE IMMEDIATELY REPLACED.

* TURN POWER OFF BEFORE SERVICING OR MODIFYING ANY

CABLE CONNECTIONS IN THIS UNIT.

* TO PREVENT ELECTRIC SHOCK HAZARD AND/OR WATER

DAMAGE TO THIS CONTROL, ALL UNUSED RECEPTACLES

MUST HAVE A DUMMY PLUG.

* THIS CONTROLLER MUST NOT BE INSTALLED IN PROXIMITY OF

HIGHLY FLAMMABLE MATERIALS.

* LOW VOLTAGE OR IMPROPER WIRING MAY CAUSE DAMAGE

TO THIS CONTROL SYSTEM. READ AND FOLLOW ALL WIRING

INSTRUCTIONS WHEN CONNECTING TO POWER SUPPLY.

* THIS PACK CONTAINS NO SERVICEABLE PARTS. CONTACT AN

AUTHORIZED SERVICE CENTER FOR SERVICE.

* ALL CONNECTIONS MUST BE MADE BY A QUALIFIED

ELECTRICIAN IN ACCORDANCE WITH THE NATIONAL

ELECTRICAL CODE AND ANY STATE, PROVINCE OR

LOCAL ELECTRICAL CODE IN EFFECT AT THE TIME OF THE

INSTALLATION.

4

in.xe

™ features

In.xe™ boast a long list of technical features. Each of them stands on its own merits and contributes to bring to in.xe™ equipped spa owners the most advanced solutions available to them:

In.put™

new input terminal bloc

In.put™ was designed to ease wire insertion (up to # 4 AWG) and connections. Tighter input connection reduces heat generated for increased component lifetime.

In.kin™

kinetic heat monitoring

First ever UL approved kinetic heating protection manages water temp. increase generated by pump heat dissipation.

Hardware protection shuts all accessories off if it senses water overheat.

In.seal™

watertight protection

In.seal™ provides extra level of protection against water infiltration. Connectors and power box are designed to be watertight and no water can be in direct contact with electrical components.

In.flo™

dry-fire protect

A new heater safety system located in the in.therm™ power box - an all-electronic dry-fire protection.

In.axess™

board access prevention

Electronic components are placed into separate and inaccessible compartments. Only serviceable parts are made accessible to service technicians.

In.t.cip™

water temp. algorithm

In.t.cip™ is an intelligent water temp. refresh algorithm that calculates optimal time to start pumps and get water temp. readings. In.t.cip™ continuously readjusts heater start time.

5

features in.xe

™

In.link™

ingenious plugs and connectors

In.link™ cables are very cool output and input plugs and connectors that come with colored and tagged polarizers.

Totally waterproof, they are designed to be easily configured and to ensure that all cables of equipment used to make a spa or an hot tub work properly are well connected at their intended connection port, eliminating any risk of mis-wiring.

Specifications

Refer to the detailed specification chart printed in Annex.

In.stik™

automated software upload

In.stik™ a pen drive with an in.link™ connector very similar to a USB memory stick. It connects to in.xe™ and contains data to program or configure its system. In.xe™ executes the data upload automatically.

6

in.xe

™ overview

Door to access power input connectors and fuses

Installation brackets

Main power entry connection

Accessory fuse Pump 2 fuse Pump 1 fuse Pump 1 connector

* Pump 2 connector

Transformer fuse

2 connectors for outputs controlled by independent relays (for oz, cp, light, blower or any other accessories)

(120/240 vac 5 Amp).

*Only one output is available on

IN.XE-3-XX-XXX

Connector for direct

120/240 vac 5 Amp output

(for in.play™ audio or video accessories)

Main keypad connector

Communication connector (in.stik™)

Main power cable input entry

Access to heater connections

Mounting feet Bonding lug Heat.wav™ heater

Note: No connectors should remain unplugged. Use blank plugs to fill unused connectors.

Light 12 vac connector

(1 amp max)

* Only available on IN.XE-5-XX-XXX

7

overview in.xe™ dimensions:

Front view

17.38"

(441.5 mm)

1.2"

(30.5mm)

8

4.2"

(106.7 mm)

19.32"

(490.7 mm)

Bottom view

10.8"

(275.6 mm)

11.0"

(279.4 mm)

Ø.25"

(6 mm)

4x

3.9"

(98.3 mm)

5.51"

(140 mm)

5.69"

(144.5mm)

Ø.25"

(6 mm) in.xe

™

Side view

2.75"

(69.9mm)

11.75"

(298.5 mm)

4.5"

(114.3 mm)

6"

(152 mm)

5.37"

(136.4 mm)

3"

(76 mm)

8.3"

(210 mm)

Rear view

in.xe

™

In.k200™ dimensions:

2"

(51 mm)

4.75"

(120 mm)

1.7"

(43 mm) in.k200™ dimensions

Features: LED display

4 Keys

8 light indicators in.link™ connector

Mechanical Specs:

Weight: 0.9 lbs (0.41 kg)

Dimensions (W x H x D): Front Panel:

Approvals:

4.75

" x 2 " x 1.7

"

(120 mm x 51 mm x 43 mm ) Soft gasket

UV resistance (ASMTD4329)

UL, CSA, TUV and CE

Specifications and design are subject to change without notice.

9

installation

Floor installation procedure in.xe

™

4"

The following material is recommended:

4- # 10 screws of appropriate length with round, truss or pan head.

4- washers 1/2” OD x 1/16” thickness (12 mm OD x 1,5 mm)

Select the most appropriate location on the floor for spa pack and firmly attach guide plate to wooden base with (2) screws backed by (2) washers.

Slide back side of the unit's feet into the guide plate. It should easily slide into place.

Now firmly attach unit to wooden base by using the remaining (2) screws backed by (2) washers to fix the front of the foot.

Warning:

Beware the application of some products commonly used against corrosion (such as WD-40 family products) could damage the power box, due to a negative chemical reaction between some industrial oils and its plastic enclosure. Any other materials which may come in contact with the enclosure must be carefully evaluated under end use conditions for compatibility.

Note: The spa pack must be installed at least 4 inches

(52 mm) above potential flood level. If floor is on ground level, pack should be raised at least

4 inches (52 mm).

Important!

Please note that countersunk screws should not be used as they can damage the power box support.

10

in.xe

™

Wall installation procedure installation

The following material is recommended:

4- # 10 screws of appropriate length with round, truss or pan head.

4- washers 1/2 OD x 1/16” thickness (12 mm OD x 1,5 mm)

Use two (2) standard 2 x4 or 2x6 wall studs, spaced on

16-inch centers to affix the spa pack.

In the case of a flat wooden surface: select the most appropriate location on wall for the spa pack. A square cut-out of about 4 inches (52 mm) per side will be needed to allow the transformer to fit through it.

Firmly attach, one at the time, upper mounting holes on each side of the spa pack with (2) screws backed by (2) washers.

Firmly attach lower mounting holes on each side of the pack with the (2) remaining screws and (2) washers.

Note: Make sure these (2) screws and (2) washers are installed. They will make the pack stable when input, outputs and accessory connectors will be inserted in their ports.

11

keypad installation & connections

Installing the in.k200™

The keypad should be installed directly onto the spa (or very close to it) so that it is easily accessible to the user.

• To install the in.k200™, drill two 1” (25 mm) diameter holes at

2 5/8” (67 mm) from center to center as illustrated.

• Cut out the material between the two holes (see illustration).

• Clean the installation surface and peel the adhesive gasket from the back of the keypad.

• Insert keypad and align it correctly, then ensure it's properly glued by gently pressing evenly on the entire surface.

If the keypad is equipped with an optional holder plate remove the two wing nuts in the back of the keypad and remove the mounting bracket.

Insert the keypad into opening you have cut out. Put the mounting bracket and the wing nuts back on their respective bolts and fix the keypad securely in place (see illustration above).

Note: It is the installer’s responsibility to ensure that no obstructions

(cables, piping, etc.) are present below the deck at the drill hole location.

Note: If the installation location is not perfectly even (e.g. wood surface), make a silicone joint between the installation location and the back of the unit to ensure a proper seal around it.

12

∅ 1"

(25 mm)

1"

(25 mm)

2 5/8 "

67 mm in.xe

∅ 1"

(25 mm)

1"

(25 mm) dia. drill

Gasket with adhesive

∅ 1"

(25 mm)

3 5/8

"

92 mm

™

in.xe

™

Connecting main keypad to in.xe™

The in.k200™ comes with a

10 ft (3.048 m) cable and an in.link™ connector.

To connect the in.k200™, simply insert its in.link™ connector into the appropriate keypad connector (as illustrated).

Note: always shut power down before connecting an accessory to the in.xe™. keypad installation & connections in.k200™

Connect the main keypad in.k200™ as indicated here.

13

electrical wiring

Electrical wiring North American model in.xe™

Main electrical box GFCI panel in.xe

™

Warning!

"For units for use in other than single-family dwellings, a clearly labeled emergency switch shall be provided as part of the installation. The switch shall be readily accessible to the occupants and shall be installed at least 5 feet (1.52 m) away, adjacent to, and within sight of the unit".

-----

This product must always be connected to a circuit protected by a ground fault interrupter.

-----

Proper wiring of the electrical service box, GFCI and in.xe™ terminal block is essential!

Check your electrical code for local regulations. Only copper wire should be used, never aluminum.

Disposal of the product

The appliance (or the product) must be disposed of separately in accordance with the local waste disposal legislation in force.

14

in.xe

™

Electrical wiring

North American or ce model in.xe™ electrical wiring bonding lug

To install the wiring for the in.xe™ spa control, you'll need a Phillips screwdriver and a flat screwdriver.

Loosen the 2 screws of the Spa

Pack door and open it.

Remove 5 1/2" (142 mm) of cable insulation.

Strip away 1" (25 mm) of each wire insulation.

Pull the cable through the cutout of the box and secure it with a strain relief (1" NPT strain relief; hole diameter: 1.335").

(For CE use an IEC certified plastic bushing that will maintain the IPX5 rating.)

Make sure that only the uncut sheathing is clamped at this opening.

Push the color-coded wires into the terminals as indicated on the sticker and use the flat screwdriver to tighten the screws on the terminals.

After making sure wire connections are secure, push them back into the box and close the door. Tighten the 2 screws of the Spa Pack door.

Connect the bonding conductor to the bonding lug on the front of the in.xe™ Spa Pack

(a grounded electrode conductor shall be used to connect the equipment grounding conductors).

15

electrical wiring

Electrical wiring North American model in.xe™ in.xe

™

Electrical wiring European model in.xe.ce™

For 240 VAC (4 wires) For 120 VAC (*3 wires)

Correct wiring of the electrical service box, GFCI, and pack terminal block is essential.

Call an electrician if necessary.

*If connected to a 3 wire system, no 240 VAC component will work.

Refer to "Connections for 120v heater" section of this manual.

Single-phase

In.xe.ce™ 230 VAC or

230/400 VAC

Correct wiring of the electrical service box, RCD, and pack terminal block is essential!

Call an electrician if necessary.

Dual-phase

Warning!

In.xe.ce™ models must always be connected to a circuit protected by a Residual-

Current Device (RCD) having a rated operating residualcurrent not exceeding 30 mA.

16

in.xe

™

L2 L1 Ground heater connections

N L1 Ground

Heat.wav™ heater

In.xe™ comes with a high performance heat.wav™ heater.

With no pressure switch, it features in.flo™ integrated dryfire protection.

A watertight panel protects the heater and probe connectors. Removing the panel gives access to in.flo™ dry-fire protection and hi-limit/ regulation probe connectors, line 1, line 2 and ground power input cables connection ports.

Connections for 230/240

VAC heater (4KW or 2 KW)

Connections for 120 V heater (1KW)

The heat.wav™ heater is factory configured 240 V /4 kW (or

2KW), but it can be converted to a dedicated 120 V / 1kW by a simple switching a cable connection port. (Option available on

NorthAmerican models only).

Heat.wav™ specification summary:

• Supports 120 V or 240 V

• Protected by external

breaker (not fused)*

• Incoloy® or Titanium (optional) heater element

for greater protection against corrosion.

*Note: European models are 230 or 240 VAC and are fuse protected

17

in.link™ connectors in.xe

™

High Current

Integrated latch

Low Current

Colored & tagged polarizers

Low voltage

In.link™ connectors

In.xe™ features in.link™ connectors with colored and tagged polarizers. This new plug and connector technology has been specifically designed for easy and safe assembly. The tags are interchangeable depending on the output; the polarizers are designed to avoid misconnections.

In.link™ connectors are easily and conveniently accessible from the front of the pack offering a wide range of possible connection configurations. In.link™ connectors come in 3 sizes (HC, LC and low voltage) for all types of inputs and output devices.

Latch snap & strain relief

A latch mechanism is provided to maintain male and female connectors together. The tab provided on the male part gives the operator an audible and tactile feedback at the insertion of the cable in the female part.

Once the latch is engaged, it will prevent both parts from separating unintentionally by vibration or shock. To unplug the male connector, a gentle press on the tab will allow the release of the locking mechanism to separate both parts.

Watertight design UL & CE

The female connector comes with a built-in seal ensuring a watertight connection assembly sealed from moisture and water ingress. This sealing is intended to be suitable for the

NorthAmerican and European standards and the demanding spa environment.

18

in.xe

™

Connector Map

Pump 1 connector

* Pump 2 connector

* Blower connector

Ozonator connector


Direct connector

Keypad connector

Comm connector

Light connector in.link™ connectors

Female connector on Spa Pack

3

2

1

6

5

4

3

2

1

6

5

4

HC LC

In.link™ output connectors:

High-Current - HC connectors:

Output Typical Device

Out 1

Out 2

Pump 1

Pump 2*

Low-Current - LC connectors: (relay controlled)


Out 3

Out 4

Blower*

Ozonator

Out 5 Audio/video (direct to line)

Low-Voltage - LV connectors:


C Main keypad

CO

L1

Comm. Connector (in.stik™, in.watch™)

Light

19

in.link connectors

Assembly 240v cable kit in.link for in.xe in.xe

Gecko P/N

600DB0821

600DB0967

600DB0833

600DB0901

600DB0721

600DB1259

600DB0754

9920-401022

20

High Current

Description

Cable in.link HC 2S

15A 240V 8FT

Cable in.link HC 2S

15A 240V 8FT T CE

Cable in.link HC 1S

15A 240V 8FT

Cable in.link HC 1S

15A 240V 8FT T CE

Cable in.link LC 1S

5A 240V 4FT

Cable in.link LC 1S

5A 240V 8FT T CE

Cable in.link LC 1S

5A 120V 4FT

Cable in.link LV

Light 12V 12FT

Low Current

Typical use dual-output loads up to 15 FLA (pump dual speed) dual-output loads up to 15 FLA (pump dual speed) for Europe single-output loads up to 15 FLA (pump single speed) single-output loads up to 15 FLA (pump single speed) for Europe single output loads up to 5 FLA (ozone, blower, circ. pump, DC supply, etc.) single output loads up to 5 FLA (ozone, blower, circ. pump, DC supply, etc.) for Europe single output loads up to 5 FLA (ozone, circ. pump, DC supply, etc.) light 12V

Cable

14/4

14/4

14/3

14/3

18/3

18/3

18/3

24/4

Length

96"

96"

96"

96"

48"

96"

48"

144"

™

in.xe

™

Assembly 240v cable kit in.link for in.xe (continuation) Assembly 120 v cable kit in.link for in.xe in.link connectors

Gecko P/N

9917-100894

9917-100898

9917-100887

9917-100888

Description

Keying cable LC - BL - blue

Keying cable LC - O3 - gray

Keying cable HC - P2 - violet

Keying cable HC - P1 - orange

Typical use

LC Keying for Blower cable

LC Keying for Ozonator cable

HC Keying for Pump 2 cable


Gecko P/N

9917-100894

9917-100898

9917-100887

9917-100888

Description

Keying cable LC - BL - blue

Keying cable LC - O3 - gray

Keying cable HC - P2 - violet

Keying cable HC - P1 - orange

Typical use

LC Keying for Blower cable

HC Keying for Ozonator cable



21

in.link connectors

Assembly 120 v cable kit in.link for in.xe (continuation) in.xe

Gecko P/N

9920-401239

600DB0857

600DB0754

9920-401022

High Current

Description

Cable in.link HC 2S

15A 120V 8FT

Cable in.link HC 1S

15A 120V 8FT

Cable in.link LC 1S

5A 120V 4FT

Cable in.link LV

Light 12V 12FT

Low Current

Typical use dual-output loads up to 15 FLA (pump dual speed) single-output loads up to 15 FLA (pump single speed) single output loads up to 5 FLA (ozone, circ. pump, DC supply, etc.) light 12V

Cable

14/4

14/3

18/3

24/4

Length

96"

96"

48"

144"

™

22

in.xe

™

Boot up displayed sequence (Each parameter is displayed for 2 seconds)

8.8.8

Lamp test

All the segments and LEDs are lighting up

Software number

Software part number

Software revision

Revision of the software power-up & breaker setting

Low level selection

Low level selected from low level menu

23

power-up & breaker setting in.xe

™

Valuable Tips

Make sure that all valves are open in the spa plumbing and that you have a good water flow circulating from the primary pump into the heater.

Important: a minimum flow rate of 18 gpm is required.

Technical stuff

There is no mechanical switch in the in.xe™ heater. Instead in.xe™ systems have integrated in.flo™ technology. The in.flo™ is an all electronic dry-fire protection device built-in in.xe's™ heater.

At power up, in.flo™ performs a flow check through the following process:

Pump 1 starts for 2 min. The display will show "_ _ " during the check flow process. After 2 min. the system validates proper water flow.

In case of failure, the systems tries again.

The water temperature is shown on the keypad display.

Once the water has reached the set point value plus 0.8 degrees ˚F the heater is turned off.

24

in.xe

™ power-up & breaker setting

98

Make sure all accessories are linked to the bonding connector and connected to pack.

Turn on the breaker.

It's important to specify the current rating of the GFCI used to insure safe and efficient current management (and no

GFCI trippings).

Press and hold Light button until you access the breaker setting menu.

Number of Phase selection

UL Menu not available

CE

UL Swim

Ce Swim

1 or 2

1 or 2

1,2 or 3

The values displayed by the system correspond to 0.8 of the maximum amperage capacity of the GFCI.

Use Up or Down button to select the desired value.

The value can be modify typicaly from 10 to 48 for UL version, and 10 to 40 AMP for

CE version.

Then press Light button to set breaker rating.

This table shows typical setting of Br for GFCI. Select the on that match your breaker.

GFCI

60 Amp

50 Amp

40 Amp

Br

48 Amp

40 Amp

32 Amp

30 Amp

20 Amp

24 Amp

16 Amp

Note: Every OEM has its own preset configurations.

25

programming the in.xe™ in.xe

™

Programming the in.xe™ using the in.stik™

This feature is very useful on production lines to configure packs and in the field for service purposes like software updates.

Follow these simple steps to upload new pre-determined low level program configurations into the spa pack.

Insert the in.stik™ in the communication connector

(see fig. above).

Shut electrical power off.

Turn power on.

At power-up the in.xe™ system will upload all the different configurations set into the in.stik™ memory.

The in.xe™ will then enter the low-level configuration menu.

The keypad display will show

L xx where "xx" represents the previous configuration number registered in the system.

Use the Up/Down key to choose the new desired low level configuration number.

Press the Prog. key to confirm the selected configuration

(consult the configuration.

If the Prog. key is not pressed within 25 seconds, the unit will exit this menu without changing any settings.

Note: If the keypad in use does not have the Prog. key, use

Light key instead.

If at power-up of the system your keypad display shows the following message:

"L _ _ ", it means that all low level configurations have been downloaded, but no configuration number has been chosen.

26

in.xe

™ programming the in xe™

98

Programming the in.xe™ using the keypad

Although every in.xe™ spa pack is factory set, in certain cases when servicing or replacing a new unit in the field, it may be necessary to set a new predetermined low level program configuration into the spa pack.

Follow these simple steps to re-enter the low level programming menu using the keypad:

Press and hold the Pump 1 key for 30 seconds.

The keypad display will show

L xx where "xx" represents the previous configuration number registered in the system.

Use the Up/Down key to choose the new desired low level configuration number and press the Program key to confirm the selected configuration (consult the configuration selection chart section in this manual).

If the Program key is not pressed within 25 seconds, the unit will exit this menu without changing any settings.

If at power-up of the system your keypad display shows the following message:

"L _ _ ", it means that all low level configurations have been downloaded, but no configuration number has been chosen.

Note: If the keypad in use does not have the Program key, use the Light key instead.

27


™

Low Level Configuration Selection Chart

This for in.xe™ with low level 85 revision 1, 2 and 3.

Config. #

8

9

6

7

10

11

3

4

1

2

5

12

P1 P2

2sp 1sp

2sp 1sp

2sp 1sp

2sp 1sp

2sp 1sp

2sp 1sp

2sp 1sp

2sp

2sp

-

-

1sp 1sp

1sp 1sp

1sp 1sp

13* 1sp

BL CP configuration

X

-

-

-

X

-

X

-

X

X

-

-

Always on

Always on

---

Duration filtration

Always on

---

---

Duration filtration

---

---

Duration filtration

Always on

Always on

Ozone configuration

---

---

On during Filter cycle, with P1

On during Filter cycle, with CP

Always on with CP







Always on with CP

Always on with CP

Filter Type

Clean, P1L

Purge

Clean, P1L

Clean, CP

Clean, P1L

Clean, CP

Clean, P1L

Clean, P1L

Clean, P1L

Clean, P1L

Clean, CP

Purge

Purge

28

CP

P1

P1

P1

Heater

Pump

P1

CP

P1

P1

CP

P1

P1

CP

CP

Note: Every OEM has its own preset configurations. The Low level configuration may differ depending on the manufacturer.

* Available on Rev 3.00 only

in.xe

™ programming the in.xe™

In.xe™ programming field options

In the event where none of the pre-determined low level program configurations built in the in.xe™ system suit your spa equipment assembly, it's possible to custom configure the in.xe™ system by manually entering key parameter settings.

Table 1

Parameter Display Options Description

To access this menu, press and hold Prog. (or Light key) for

30 seconds. Use Up or Down key to choose setting.

Press Prog. key (or Light key) to go to the next parameter.

Pump 1 Config

Pump 2 Config

Blower Config

Circ. Pump Config

Ozone Config

Ozone Pump

Ozone Type

Heater Pump

Single-speed = 1

Dual-speed = 2

*Pump #1 and Pump #3 = 3

Not installed = 0

Single-speed = 1

Dual-speed = 2

Not installed = 0

Installed = 1

Not installed = 0

Installed = 1

Always on = 2

Not installed = 0

During filter cycle = 1

Always on = 2

Circulation pump = 0

Pump #1 = 1

Standard = 0

Timed = 1


Pump #1 = 1

Pump #1 configuration

*Available only on certain models.

Pump #2 configuration

Blower configuration

Circulation Pump configuration

Ozone generator configuration

Pump associated to Ozone generator

Type of Ozone generator

Pump associated to Heater

Please note that there are three versions available of field options depending on your software revision. The table 1 & 2 were use with previous versions.

The table 3 is the latest version.

The first parameter will help to indicate you wich table it is.

--

29

programming the in.xe™

Table 1

Parameter Display

Filter Config

Temp. Units

Time Format

Pump #1

High current

Pump #1

Low current

Pump #2

High current

Pump #2

Low current

Blower current

Circ. Pump current

Direct current

Heater current

Minimum input current

Input current

30

Options

Purge only = 0

With Circ. Pump = 1

With Pump #1, Low speed = 2

°F = 0

°C = 1

No time display = 0

AM/PM format = 1

24H format = 2

1 to 20 amperes (10)

1 to 15 amperes (4)

1 to 15 amperes (10)

Description

Filter cycle configuration

Temperature units used on display

Clock display format

Pump #1 High speed current

Pump #1 Low speed current


1 to 15 amperes (4)

1 to 10 amperes (5)


Blower current

1 to 5 amperes (2) Circulation Pump current

0 to 5 amperes (1) Direct accessory output current

4 to 17 (17)

10 to 20

Heater current


(Calibre du disjoncteur)

15 to 48 (on UL/CSA packs) (48)

15 to 32 (on CE packs) (32)

Available household supply current in.xe

*Available only on certain models.

™

in.xe

™

Output 1 Output 2 Output 3 Output 4 programming the in.xe™

Table 2

Parameter

Output 1A

Output 1B

Output 2

Output 3

Output 4

Output 5

Display

--

--

--

--

--

--

Options

--,1H,1L,2H,2L,3H,3L,4H,

4L,P5,BL,CP,O3,L2,H

--,1H,1L,2H,2L,3H,3L,4H,

4L,P5,BL,CP,O3,L2,H

--,1H,1L,2H,2L,3H,3L,4H,

4L,P5,BL,CP,O3,L2,H

--,1H,1L,2H,2L,3H,3L,4H,

4L,P5,BL,CP,O3,L2,H

--,1H,1L,2H,2L,3H,3L,4H,

4L,P5,BL,CP,O3,L2,H

--, H

Output Direct

Output 5 or

Heater

Description

Accessory connected to the relay of Output 1A

Accessory connected to the relay of Output 1B





31


Table 2

Parameter

CP usage

Ozone usage

Ozone Pump

Ozone Type

Heater Pump

Filter Config

Temp. Units

Clock Format

Cool down

Output 1A current

Output 1B current

Display

--

--

--

-

-

-

-

-

-

-

-

32

Options

CP Standard = 0

CP Always On = 1

Ozone with filtration = 0

Ozone Always On = 1


Pump #1 = 1

Standard (UV) = 0

Timed (Corona) = 1


Pump #1 = 1

Purge only = 0

With Circ. Pump = 1

With Pump 1, Low speed = 2

°F = 0

°C = 1

No time display = 0

AM/PM format = 1

24H format = 2

30 to 240 seconds

1 to 20 amperes

1 to 15 amperes in.xe

™

Description

Usage of the circulation pump

Usage of the ozone generator

Pump associated with the ozone generator


Pump associated with the Heater




Cool down of the heating element in seconds

Current draw of the accessory connected to the relay of Output 1A

Current draw of the accessory connected to the relay of Output 1B

in.xe

™ programming the in.xe™

Table 2

Parameter

Output 2 current

Output 3 current

Output 4 current

Output 5 current

Direct current


Number of phases

Display

--

--

--

--

--

--

--

Options

1 to 15 amperes

1 to 15 amperes

1 to 15 amperes

1 to 17 amperes

0 to 5 amperes

10 to 20

1 or 2 (UL)

1, 2 or 3 (CE)

Input current -10 to 60A Single Phase (UL and CE)

10 to 48A Dual Phase (UL)

10 to 40A Dual Phase (CE)

10 to 20A Triple Phase (CE)

Description





Current draw of the Direct output

Minimum input current (breaker size)

Number of Phase / Breaker

Number of Phases selection

UL

CE

Menu not available

1 or 2

UL Swim 1 or 2

CE Swim 1, 2 or 3

Available household current

Maximum Input Current

1 phase 2 Phases 3 Phases

UL

CE

48

40

UL Swim 60

CE Swim 60 na

20

48

40 na na na na

33


Table 3

Parameter

Output 1A

Output 1B

Output 2

Output 3

Output 4

Output 5

Output Direct

Display

--

--

--

--

--

--

--

Options

--,1H,1L,2H,2L,3H,3L,4H,

4L,P5,BL,CP,O3,L2,H

--,1H,1L,2H,2L,3H,3L,4H,

4L,P5,BL,CP,O3,L2,H

--,1H,1L,2H,2L,3H,3L,4H,

4L,P5,BL,CP,O3,L2,H

--,1H,1L,2H,2L,3H,3L,4H,

4L,P5,BL,CP,O3,L2,H

--,1H,1L,2H,2L,3H,3L,4H,

4L,P5,BL,CP,O3,L2,H

--, H

Direct = --

CP on Direct = CP in.xe

™

Description


Accessory connected to the relay of Output 1B





Set to CP only if the circulation pump is connect on the Direct.

34

in.xe

™

Table 3

Parameter

CP usage

Ozone usage

Ozone Pump

Ozone Type

Heater Pump

Filter Config

Temp. Units

Clock Format

Cool down

Output 1A current

Output 1B current

Display

--

--

--

-

-

-

-

-

-

-

-

Options

CP Standard = 0

CP Always On = 1

Ozone with filtration = 0

Ozone Always On = 1


Pump #1 = 1

Standard (UV) = 0

Timed (Corona) = 1


Pump #1 = 1

Purge only = 0

With Circ. Pump = 1

With Pump 1, Low speed = 2

°F = 0

°C = 1

No time display = 0

AM/PM format = 1

24H format = 2

30 to 240 seconds

1 to 20 amperes

1 to 15 amperes programming the in.xe™

Description

Usage of the circulation pump

Usage of the ozone generator

Pump associated with the ozone generator


Pump associated with the Heater




Cool down of the heating element in seconds


Current draw of the accessory connected to the relay of Output 1B

35


™

36

Table 3

Parameter

Output 2 current

Output 3 current

Output 4 current

Output 5 current

Direct current


Number of phases

Display

--

--

--

--

--

--

--

Options

1 to 15 amperes

1 to 15 amperes

1 to 15 amperes

1 to 17 amperes

0 to 5 amperes

10 to 20

1 or 2 (UL)

1, 2 or 3 (CE)

Input current -10 to 60A Single Phase (UL and CE)

10 to 48A Dual Phase (UL)

10 to 40A Dual Phase (CE)

10 to 20A Triple Phase (CE)

Description





Current draw of the Direct output

Minimum input current (breaker size)

Number of Phase / Breaker

Number of Phases selection

UL

CE

Menu not available

1 or 2

UL Swim 1 or 2

CE Swim 1, 2 or 3

Available household current

Maximum Input Current

1 phase 2 Phases 3 Phases

UL

CE

48

40

UL Swim 60

CE Swim 60 na

20

48

40 na na na na

Giving full control to wet fingers!

in.k200

™ compact keypad for in.xe™ spa systems

keypad overview in.xe

™

in.k200

™

Compact series of entry-level keypads that gives complete control to wet fingers!

In.k200™ is a compact keypad designed to be used with Aeware's in.xe™ spa systems.

This new series of entry-level keypads comes in a waterproof plastic enclosure and is available in single pump, dual pump; dual pump/blower or pump/blower configurations.

Easy to install, in.k200™ comes with an in.link™ connector.

Note: The in.xe™ spa control is also compatible with the following keypads:in.k200™, in.k400™, in.k450™, in.k600™(streamlined). In.k19™, in.k35™, in.k4 and in.k8™ (with in.link™ connector).

Note: The following instructions are generic and provide a quick overview of the main functions. Please refer to your own QRC for specific functions.

38

in.xe

™

Function description

Smart Winter Mode indicator

Pump 1 indicator

Pump 2 indicator

Blower indicator

Light indicator

Filter indicator

Heater indicator

Set Point indicator keypad overview

98

Key 1 Key 2 Light key Up/Down key

39

instructions in.xe

™

98 98 98 98

Key 1

Press Key 1 key to turn Pump 1 on at low speed. Press a second time to turn pump to high speed

(with a dual-speed pump).

A third time turns pump off.

A built-in timer automatically turns pump off after a predetermined period of time, unless it has been manually deactivated.

The “Pump 1” indicator lights up when Pump 1 is on. With dual-speed pump, indicator will flash when Pump 1 is on at low speed.

40

Key 2

2 Pump (or single pump/blower)

Press Key 2 key to turn Pump 2 or Blower on. Press a second time to turn pump or blower off.

A built-in timer automatically turns pump off after a predetermined period of time, unless it has been manually deactivated.

The “Pump 2” and/or “Blower” indicator lights up when the corresponding output is on.

Note: with dual-speed pump, indicator will flash when Pump 2 is on at low speed.

Key 2

(2 Pump/Blower)

Light key

Press Key 2 to turn Pump 2 on at high speed. Pressing a second time turns blower on. A third press turns Pump 2 off but leaves blower on. A final press turns blower off.

A built-in timer automatically turns pump/blower off after a predetermined period of time, unless it has been manually deactivated.

The “Pump 2” and/or “Blower” indicator lights up when the corresponding output is on.

Press Light key to turn light on.

Press Light key a second time to turn light off.

A built-in timer automatically turns light off after a predetermined period of time, unless it has been manually deactivated.

The “Light” indicator lights up when light is on.

in.xe

™ instructions

98

Up/Down key Off Mode Programming the system Setting filter cycle duration

Use Up or Down key to set desired water temperature.

The temperature setting will be displayed for 5 seconds to confirm your new selection.

The "Set Point" icon indicates that the display shows the desired temperature, NOT the current water temperature!

This mode allows you to stop all outputs for 30 minutes to perform a quick spa maintenance.

Press and hold Key 1 key for

5 sec. to activate the Off mode.

Quick press Key 1 key to reactivate the system before the ex- piration of the 30 minute delay.

While the Off mode is engaged, the display will toggle between

OFF and the water temperature.

Depending on system configuration the system performs either purge cycles or filter cycles.

Programming filter cycles

To program the filter cycles, you must enter these parameters: duration and frequency. During a filter cycle, pumps & blower run at high speed for one minute to purge the plumbing.

Pump 1 or CP then runs at low speed for the remaining of the cycle.

Press and hold Light key until the display shows dxx , with " xx " representing the duration in hours. (Default: 2 hours).

Use Up or Down key to change setting.

0 = no filtration

24 = continuous filtration

Note: it's not recommended to set this to "0".

41

instructions in.xe

™

F 2 F 2

Filter cycle frequency

Press Light key again. The display will show Fx , with " x " representing the number of filter cycles per day (up to 4).

(Default: twice a day).


When the desired setting is displayed, press Light key to confirm. A filter cycle will start immediately.

The “Filter” indicator lights up when a filter cycle is on.

42

Programming purge cycles Purge cycle frequency

To program the purge cycles, you must select the frequency.

During a purge cycle, all pumps and the blower run for one minute.

Press and hold Light key until the display shows Fx, with "x" representing the number of purge cycles per day (up to 4).


When the desired setting is displayed, press Light key to confirm. A purge cycle will start immediately.

The “Filter” indicator lights up when a purge cycle is on.

Setting the temperature display units

Quick press Light key again.

The display will show either

°F or °C .

Use Up or Down key to change units.

Press Light key a last time to go back to normal mode.

°F = Fahrenheit

°C = Celsius

in.xe

™ instructions

Water temperature regulation Smart Winter Mode Cooldown

In a regulation cycle, the system first generates water flow through the heater housing and the plumbing, in order to ensure accurate water temperature readings as well as avoiding heater activation in dry conditions.

The system verifies periodically that all parameters are within normal range.

If the readings received from the system are not valid, blanks

(- - -) will be displayed until normal readings have been successfully found.

After verifying pump activation and taking a water temperature reading if required, the system automatically turns the heater on to reach and maintain water temperature at Set Point. The

“Heater” indicator lights up when the heater is on. It flashes when there is a request for more heat but the heater has not yet started.

Our Smart Winter Mode protects your system from the cold by turning pumps on several times a day to prevent water from freezing in pipes.

The “Smart Winter Mode” indicator lights up when the

Smart Winter Mode is on.

After heating the spa water to the desired Set Point, the heater is turned off, but its associated pump (Pump 1 Low-speed or

CP) remains on for a certain amount of time to ensure adequate cooling of the heating element, this prolongs its useful life.

The heater icon flashes during this time.

43

typical settings

In.xe™ typical settings:

Ajustable Regulating Set Point: 59°F (15°C) to 104°F (40°C)

Factory Default Set Point: Typical 95°F (35°C) / Max 100°F (38°C)

Filter Cycle Duration: 0 to 24 hrs / Factory set at 2hrs

Filter Cycle Frequency:

Filter Cycle Start:

Pump Runtime:

Light Timeout:

1 to 4 times a day / Factory set at 2

00:00 to 23:59 / Factory set at 12:00

1 to 255 min. / Factory set at 20 min.

1 to 255 min. / Factory set at 120 min.

Keypads available for the in.xe™: in.k19™ in.k35™ in.k200™

(LED display, 4 keys, 8 light indicators) in.k600™ (streamlined) in.k400™

(LCD display, 6 keys, 10 function icons) in.xe

™

44 in.k4™ in.k8™ in.k450™

(LCD display, 6 keys, 10 function icons)

in.xe

™

In.xe™ error codes

Error codes indicate a failure condition or a problem which needs to be corrected to ensure proper functioning of the system. Both the error code and the water temperature are alternatively displayed.

All errors codes will be displayed on the keypad display.

spa pack error codes summary

Hr

An internal hardware error has been detected in in.xe™.

Prr

The Prr error message indicates a problem with regulation probe.

The system is constantly verifying if temperature probe reading is within normal limits.

HL

Water temperature at the heater has reached 119°F.

Do not enter spa water!

FLO

The system did not detect any water flow while the main pump was running.

45

spa pack error codes summary

In.xe™ error codes in.xe

™

UPL

No low level configuration software has been downloaded into the system.

AOH

Temperature inside the spa skirt is too high, causing the internal temperature in the in.xe™ to increase above normal limits.

OH

Water temperature in the spa has reached 108°F.

Do not enter spa water!

Specifications subjet to change without prior notice.

46

in.xe

™

An internal hardware error has been detected

Flow chart

Restart the

Spa Pack and start

& stop all outputs.

Replace

Spa Pack, if problem persist.

Hr error condition / flow chart & step by step

Step-by-Step

• Restart the Spa Pack and start

& stop all pumps and blower.

• If error reappears, replace in.xe™ Spa Pack.

47

Prr error condition / flow chart & step by step

Regulation probe issue

Flow chart

Verify if regulation probe is properly connected.

Replace heater if problem persist.

in.xe

™

Step-by-Step

Replace


HL Probe & Temp / Regulation Probe

• Verify if regulation probe

(located above the heater) is properly connected.

• Replace heater if problem persists.

• Replace Spa Pack, if problem persists.

48

in.xe

™ HL error condition flow chart

The system has shut down because the temperature at the heater has reached

119°F (48°C).

Remove spa cover

(even during the night)

Start blower, if spa is equipped with one.

Wait until spa cools down (add cold water if needed).

Reset system.* yes

Are you getting correct water temperature reading on the display?

Take water temperature with a digital thermometer.

Is water temp.

119°F or higher?

yes no

* To Reset System:

Turn power Off and On again at the main breaker.

** Warning! handle with care as heater may be really hot!

When HL error condition occurs, does heater barrel feel hot? ** no yes no

Is weather very hot?

Verify if temperature probe is properly connected.

If so, replace heater.

Reset system.*

Verify if anything is obstructing water flow (closed traps or dirty filters).

Reset system.*

Verify if Hi-Limit probe is properly connected.

Reset system.* yes no

Lower Set Point below actual water temperature.

“Heater” indicator on keypad display should disappear.

Do you get a 240 VAC reading between the two heater wires on the board?

If HL error condition persists, replace Spa Pack.

If problem persists, replace heater.

yes no

Replace

Spa Pack.

Pump is overheating water during filter cycle.

Lower filter cycle duration.

Reset system.*

If problem persists, replace Spa Pack.

49

HL error condition step-by-step

HL Probe & Temp / Regulation Probe

HL

Water temperature at the heater has reached 119°F

1• Measure the temperature with a DIGITAL thermometer and compare its reading with temp. on the display. Make sure the temp. reading is lower than 119°F.

2• If reading is below 119°F:

a- Check if heater barrel

feels hot. If it’s hot, verify

if anything is obstructing

water flow (closed valves

or dirty filter).

b- Shut power off and

power the spa up again

to reset the system.

c- If HL error condition

persists, replace heater.

d- If HL error condition

persists, replace Spa Pack.

3• If reading is 119°F or higher:

• Verify if the Temp. & High

Limit probes are properly

connected.

• Shut power off and power

the spa up again to reset

the system.

• If problem persists,

replace heater.

• If problem persists,

replace Spa Pack.

50 in.xe

™

in.xe

™

N L2 L1 Ground

HL error condition step-by-step

If weather is very hot:

1• Remove spa cover (even during the night). Start blower if spa is equipped with one. Wait until spa cools down (add cold water if necessary).

• Shut power off and power the spa up again to reset the system.

If hot weather is not a factor:

2•Lower Set Point below current water temperature.

The “Heater” indicator should disappear from keypad display.

3• With a voltmeter, read voltage between the two heater terminals.

4• If you do read 240 VAC,

replace Spa Pack.

5• If you do not read 240 VAC,

pump may be overheating

water during filter cycle.

Shorten filter cycle duration.

To shorten filter cycle duration:

6• Press and hold Light key for

5 seconds. Display will show a value that represents the filter cycle duration in hours.

7•Use Down arrow key to lower the number of hours.

0 = no filtration

12 = continuous filtration

When the desired setting is displayed, press Light key again. The filter cycle will start immediately.

51

Flo error condition flow chart in.xe

™

The system did not detect any water flow while the primary pump was running.

Follow Troubleshooting Flow Chart below to identify the problem:

Make sure that the low-level programming has been properly set, with or without circulation pump (depending on your system configuration).

Is anything limiting flow of water into pipes?

yes

Remove anything obstructing filter. Clear any air locks and verify water valves.

yes

There must be adequate water in spa for normal use

(a minimum of

18 gpm must circulate through the heater)

Is pump working when you try to start it from keypad?

no no

Verify if in.flo cable is properly connected

If problem persist, replace heater

If problem persist, replace

Spa Pack

Refer to

“Pump not

Working” section.

52

in.xe

™ in.flo™ cable

FLO

Primary pump is activated but the system doesn't detect any water flow

• Make sure water valves are open and that water level is high enough.

• Check and remove anything obstructing the filter.

• Make sure there are no air locks (or that no object obstructs the passage of water in the heater channel).

Pumps may make strange noises.

Follow air lock procedure to clear them.

• Make sure that the pump associated to the heater

(primary pump) is running.

• Make sure in.flo™ cable

(located above the heater) is properly connected.

• If problem persists replace heater.

• If the problem is not solved replace Spa Pack.

Flo & UPL error conditions step-by-step

No low level configuration software in system!

Step-by-Step

• New low level configuration software needs to be downloaded into the in.xe™ spa system, without it the system will not be operable.

• Contact our toll free line for technical support

(1-800-784-3256).

Note: this line is dedicated to assist authorized service technicians and dealers only.

53

AOH error condition chart & step-by-step

Temperature inside the spa equipment compartment is too high

Flow chart

Remove spa skirt and let system cool down, until the error clears.

Replace


Step-by-Step in.xe

• Remove spa skirt and let system cool down, until the error clears.

• If problem persists replace

Spa Pack.

™

54

in.xe

™

Measure water temperature with a DIGITAL thermometer

Are you getting correct temperature reading on the keypad display?

Water temp. in the spa has reached 108°F

Flow chart yes

Remove spa cover and let system cool down, until the error clears.

Add cold water and lower filter cycles.

no

Replace heater, if problem persist

Replace

Spa Pack, if problem persist

OH error condition chart & step-by-step

Replace

Spa Pack, if problem persist

Step-by-Step

• Measure water temperature with a DIGITAL thermometer and compare its reading with temp. on the display. If temp. reading is different, replace heater.

• Remove spa cover and let spa cool down.

• Add cold water and lower filter cycles.

• If problem persists replace

Spa Pack.

55

"Pump 1 doesn't work" flow chart in.xe

™

If Pump 1 is not working, follow this troubleshooting flow chart:

Have any error messages (FLO,

OH, HL etc.) appeared on keypad display?

Refer to specific section indicated by error message.

yes no Verify if low-level programming is set properly.

Does “Pump 1” indicator appear on keypad display when you press

Pump 1 key?

yes no

Is Pump 1 working in either speed?

yes no

Replace keypad.

Replace

Pump 1 fuse.

Pump 1 still not working!

yes no

If still not working replace

Spa Pack.

Problem solved.

Measure voltage on the board for both speeds.

Do you get a 240 VAC reading (or

120 VAC for a 120

VAC pump) for both speeds?

yes no

Replace

Pump 1.

Replace

Spa Pack.

56

in.xe

™ "Pump 1 doesn't work" step-by-step

98

Pump 1 does not work!

• Check for an error condition on keypad display. If there is one, refer to the specific section indicated by the error condition.

• Verify low level programming configuration.

• Verify if “Pump 1” indicator appears on keypad display when you press Key 1 button.

• If “Pump 1” indicator does not appear, use a spare keypad

to verify if keypad is defective.

If it is, replace keypad.

If not, replace Spa Pack.

• If “Pump 1” indicator appears when Key 1 button is pressed,

verify if pump works in either speed.

57

"Pump 1 doesn't work" step-by-step

Pump 1 fuse

Pin 3

Pin 1

240 VAC at P1 connector:

Pin 3 & Pin 1

Pin 6

Pin 1


Pin 6 & Pin 1 in.xe

Pin 3

• If Pump 1 does not work in either speed, replace Pump 1 fuse.

• If replacing the fuse is not effective or if Pump 1 works in only one speed, take voltage reading on the corresponding in.link™ connector.

• Turn Pump 1 to high speed and take voltage reading between:

Pump up to 20 Amp :

240 VAC: Pin 3 & Pin 1


Pin 5


Pin 3 & Pin 5

Pump up to 15 Amp :



Your reading should be:

240 VAC for a 240 VAC pump


Pin 6

Pin 5

120VAC at P1 connector:

Pin 6 & Pin 5

• Turn Pump 1 to low speed and take voltage reading between:






• If voltage is as it should be,

replace Pump 1.

• If not, replace Spa Pack.

58

™

in.xe

™ "Pump 2 or blower doesn't work" flow chart

If Pump 2 or blower is not working, follow this troubleshooting flow chart:


Have any error messages

(OH, HR, etc.) appeared on keypad display?

Refer to specific section indicated by error message.

yes no

Verify if low level programming is set properly.

Does “Pump 2” or

"Blower" indicator appear on keypad display when you press Pump 2 or blower key?

yes no

Is Pump 2 or blower working?

yes no

Replace

Blower fuse.

Pump 2 still not working!

yes no

Replace keypad.

If still not working replace

Spa Pack.

Measure voltage on the board.

Do you get a 240 VAC reading (or

120 VAC for a 120 VAC pump)?

yes no

Replace

Pump 2 or blower.

Replace

Spa Pack.

Problem solved.

59

"Pump 2 or blower doesn't work" steb-by-step

98 in.xe

™

Pump 2 or blower is not working!

• Check for an error condition on keypad display. If there is one, refer to the specific section indicated by the error condition.


• Verify if “Pump 2” or "Blower" indicator appears on keypad display when you press Key 2 button.

• If “Pump 2” or "Blower" indicator does not appear, use a spare keypad to verify if keypad is defective.

If it is, replace keypad.

If not, replace Spa Pack.

• If “Pump 2” indicator appears when Key 2 button is pressed, verify if pump works in either speed (if dual speed pump).


60

in.xe

™ "Pump 2 or blower doesn't work" steb-by-step

Pump 2 fuse

Pin 2

Pin 1


Pin 2 & Pin 1

Pin 6

Pin 1


Pin 6 & Pin 1

Accessory fuse Pin 2

• If "Pump 2" or "Blower" does not work in even when indicator is on, replace Pump

2 fuse or the accessory fuse for the blower.

• If replacing the fuse is not effective, take voltage reading on the corresponding in.link™ connector.

Pin 5


Pin 2 & Pin 5

• Turn "Pump 2" to high speed and take voltage reading between:






Pin 6

Pin 5


Pin 6 & Pin 5

• Turn "Pump 2" to low speed and take voltage reading between:






• Turn "Blower" on and take voltage reading between:




240 VAC for a 240 VAC blower

120 VAC for a 120 VAC blower


replace Pump 2 or blower.



61

"Circulation pump doesn't work" flow chart

If Circulation pump is not working, follow this troubleshooting flow chart:

Verify if low level programming has been configured properly

Replace

Cir. Pump.

Do you read

120 VAC for a 120

VAC Cir. Pump

(or 240 VAC for

240 VAC) on the connector ?

yes no

Replace

Accessory

Fuse

Replace Spa Pack if you still aren’t getting a voltage reading.

in.xe

™


62

in.xe

™ "Circulation pump doesn't work" step-by-step

98

Pin 2

Pin 1

240 VAC at CP connector:

Pin 2 & Pin 1

Accessory fuse

If Circulation pump is not working:


• Start circulation pump by setting temperature set point

2 °F higher than actual water temperature.

Pin 2

Pin 5

120 VAC at CP connector:

Pin 2 & Pin 5

• Take voltage reading on the corresponding in.link™ connector:






• If you don't get a voltage reading, replace the accessory fuse.


replace circulation pump.



63

"Ozonator doesn't work" flow chart

If Ozonator is not working, follow this troubleshooting flow chart:

Ozonator output will be shut down when Pump 1, Pump 2 or blower have been turned on manually.

yes

Has “Filter

Cycle” indicator appeared steady on keypad display?

no

Start up a filter cycle.

Do you read

120 VAC for a

120 VAC ozonator

(or 240 VAC for

240 VAC) on the board?

yes no

Replace ozonator.

Is Pump 1 working?

yes

Replace Spa Pack if you still aren’t getting a voltage reading.

no

Refer to “Pump 1 does not Work!” section.

64 in.xe

™

in.xe

™ "Ozonator doesn't work" step-by-step

98

Pin 2

Pin 1

240 VAC at O3 connector:

Pin 2 & Pin 1

If Ozonator is not working:

• Verify "Filter Cycle" indicator appears steady on keypad.

• If the filter indicator is blinking it indicates that the filter cycle has been interrupted.

In that case, reset the breaker by turning the power off and on again to resume cycle.

• If not, start up a filter cycle

(see Programming filter cycles section).

Pin 2 Accessory fuse

Pin 5

120 VAC at O3 connector:

Pin 2 & Pin 5

• If ozonator does not, work even when filter cycle indicator is on, take voltage reading on the cor-

responding in.link™ connector:



Your reading shoud be:

240 VAC for a 240 VAC ozonator

120 VAC for a 120 VAC ozonator

• If you don't get a voltage reading, replace the accessory fuse.


replace ozonator.


65

"Nothing seems to work" flow chart in.xe

™

If nothing seems to work, turn off the main breaker off and visually inspect power input cable, gently pull on it to make sure is properly tighten. Then, follow this troubleshooting flow chart:

Replace transformer fuse

Replace Spa Pack if there is still nothing on keypad display.

For 240 VAC systems:

Do you read 240 VAC between line 1 & line 2, 120 VAC between line 1 & neutral, 120 VAC between line 2 & neutral on the board?

For 120 VAC systems:

Do you read 120 VAC between line 1 & neutral?

Is there a jumper cable connected between line 2 & neutral?

yes no

Verify if keypad is connected correctly to Spa Pack.

There is an electrical wiring problem.

Call an electrician.

66

in.xe

™ "Nothing seems to work" step-by-step

Nothing seems to work!

• Verify that all screws are properly tighten on the terminal block.

Turn power off and make sure that all cables hold firmly in the terminal block if you pull on them.

• On the terminal block, measure voltage between line 1 and line 2.

• You should get 240 VAC.

• Measure voltage between line 1 and neutral.




• If you do not get good readings, this indicates an electrical wiring problem.

Call an electrician!

For 120 VAC Systems



• If you do not get good readings, this indicates an electrical wiring problem.

Call an electrician!

67

"Nothing seems to work" step-by-step

• Verify if keypad is correctly connected to the Spa Pack.

Transformer fuse

• Replace transformer fuse.

• If problem persists, replace

Spa Pack.

68 in.xe

™

in.xe

™ "Spa not heating" flow chart

If spa is not heating, follow this troubleshooting flow chart:

Any error messages

(FLO, HL,

OH, etc.) on keypad display?

Ensure temp.

Set Point is higher than actual water temp.

yes no

Refer to specific section referred to error message.

yes

Do you get a 240 VAC reading between the two heater terminals on the board?

Has “Heater” indicator appeared on keypad display?

no

Take water temp. and compare with temp. value displayed on keypad.

Is difference greater than

2°F?

yes

Are heater screws properly connected to the heater?

no

Replace

Spa Pack.

yes no

Tight screws properly

Still not heating?

Replace heater.

yes no yes no

Replace heater.

System works fine.

Replace heater.

Problem solved.

69

"Spa not heating" step-by-step

"Set Point" indicator

"Heater" indicator

N L2 L1 Ground N L1 in.xe

™

240 VAC Heater (4KW or 2 KW)

Spa not heating!

• Check for an error condition on keypad display. If there is one, refer to specific section indicated by the error condition.

• If there is no error message, try to raise water temperature by increasing the Set Point

2°F higher than actual water temperature. Press Up key to increase Set Point.

• Verify if “Heater” indicator appears on keypad display.

• The heater indicator will be on when heater is on. It'll flash if more heat has been requested, but heater has not started yet.

• If heater indicator lights up on the display, take voltage reading on the heater terminals.


240 VAC: Line 1 & Line 2

120 VAC: Line 1 & Neutral

120 VAC Heater (1 KW)

• If voltage reading is not as it should be, verify if heater terminals are properly connected .

• If it is, replace Spa Pack.

• In the case of the European model in.xe.ce™ only, replace accessory fuse.

• If problem persist, replace

Spa Pack.

70

in.xe

™

Keypad doesn’t seem to work!

If a keypad doesn’t seem to work:

• Verify keypad connections and try spare keypad.

• Replace keypad if problem is corrected.

• Replace in.xe™ if problem is not corrected.

Keypad connector

"Keypad doesn't seem to work" step-by-step

71

gfci trips in.xe

From electrical box To spa

Ground wire

From electrical box

To spa

Important connections:

Neutral of

GFCI must be connected to neutral bus.

Neutral from spa must be connected to breaker.

Main electrical box GFCI panel

Warning! Total current output cannot exceed total current input rating!

There are different GFCI models used on the market.

See manufacture's instructions that come with the GFCI for specific information. Note that all illustrations are examples only.

Verify if GFCI is properly connected.

If it's not, verify GFCI diagram and reconnect it.

Verify in.xe™ pack wiring (make sure that the neutral and the ground have not been inverted).

72

If the GFCI is properly connected but still tripping, unplug all outputs from the Spa Pack (pumps, blower, heater, ozonator etc).

Reconnect one output at the time until the GFCI trips again.

Replace defective component.

Note: Incorrect GFCI wiring may lead to a condition where the

GFCI may NOT trip when it should. Therefore, causing electrical shock hazard. All electrical installations should be done by qualified personnel only.

™

in.xe

™ step by step field replacement procedure

in.xe

™

Step by Step Field Replacement Procedure

As part of our technical support services, this section provides step by step proper methods to facilitate the replacement of in.xe™ spa packs systems in the field.

Tools needed:

• Phillips & flat screwdrivers

• Multimeter

• Open-Ended Adjustable Wrench

• Scraper tool

• Pliers

• GFCI tester

All procedures described in this service manual must only be performed by qualified personnel, in accordance with the standards applicable in the country of installation.

73

step by step field replacement procedure in.xe

™

Warning!

When replacing an in.xe™ spa pack, its very important to make sure to turn Power off before proceeding.

Disconnect incoming power lines by loosening the screws on the terminals of the terminal block.

Carefully revise the spa plumbing schematics and identify the spa Flow Shut Off

Valves. Make sure that both

Flow Shut Off Valves which control water inlet before and after the heater are closed.

With a Phillips screwdriver or a flat screwdriver loosen the

2 screws of the Spa Pack door and open it.

Unplug all HC (high current) outputs. e.g.: Pumps, Blower or any other accessories.

74

in.xe


Unplug all LC (Low Current) outputs. e.g.: main keypad, light or any other accessory.

Disconnect the grounding cable from the Bonding Lug of the in.xe™ Spa Pack.

Using an Open-Ended

Adjustable Wrench loosen both 2" plastic nuts at each end of the in.xe™ heater, as illustrated.

75


™

Remove the 2 screws that hold the front of the unit's feet attached to the spa floor.

Note: the in.xe™ can be also wall-mounted. For more details on wall installation procedure refer to the wall installation section of the in.xe™ techbook.

Release the 2" heater nuts from both ends of the spa piping.

Release the in.xe™ Spa Pack by sliding the unit away from the guide plate that holds the backside of the unit's feet in place.

Remove the defective in.xe™ spa pack unit from the spa.

Once that is done, remove the old in.xe™ keypad from the spa.

Note: the procedure on keypad replacement shown here is for educational purposes only.

Is not always necessary to replace the keypad, unless it may be the cause of the malfunctioning of the in.xe™ system. Common sense should prevail.

When removing the old in.xe™ keypad, make sure to note the exact model, available options etc. Ideally, the new replacement keypad should be of the exact same model as the old one.

If it's not, contact our Technical

Support Department for keypad compatibility list.

76

in.xe


With an scraper tool, gently clean the surface of installation of the new keypad, finish the job with an alcohol saturated paper towel to remove any unwanted residue left over from the old keypad.

Feed the cable of the new keypad through the hole opening in the spa.

Orient the cable's connector towards the in.xe™ pack to facilitate its connection later.

Insert the keypad in the opening.

Peel off the double-sided tape protective layer from the back of the keypad.

Make sure that the keypad is well aligned and rests perfectly in the recess of the spa.

77


™

Secure the keypad in place.

Insure that its adhesive strip is properly glued by pressing evenly with your finger over the entire surface.

Place a rubber 2" O'ring gasket at the end of each heater nut, to prevent water leakage between the heater nuts and the 2” PVC heater tailpieces.

When installing the new in.xe™ spa pack, slide back side of the unit's feet into the guide plate.

Install the new in.xe™ spa pack in the spa plumbing.

78

in.xe

™

Screw fittings to joint to the spa pipe system. Making sure that the piping and nut threads are not over tighten.

step by step field replacement procedure

Finally, follow same procedure in reverse order to connect replacement in.xe™ spa pack.

79

how to replace the heater

Warning!

Before starting removal procedure be sure to:

• Turn off electric power to the the unit.

• Ensure spa water valves are closed

(or that the spa is drained).

Using a Phillips screwdriver, loosen the six (6) screws that hold the heater connections door in place. Once the screws are removed, disengage the heater connections door.

Loosen and remove the four (4) screws and disengage the heater bracket.

heater connections door heater b racket in.xe

™

80

in.xe

™

L2 L1 Ground HL Probe &

Temp Probe in.flo™ N L1 Ground how to replace the heater

HL Probe &

Temp Probe in.flo™

240 VAC Heater (4KW or 2 KW)

Use a Phillips screwdriver to loosen the terminals and remove all electrical heater connections:

Neutral Line (N), Line 1 (L1), Line 2 (L2) and Ground Line (Ground).

Manually remove the HL probe & Temp. probe connector.

Manually remove in.flo™ connector.

Be careful not to damage any connector by twisting or pulling too hard.

120 VAC Heater (1 KW)

81

how to replace the heater

After disconnecting all electrical heater connections, loosen and remove the two (2) heater nuts retaining the heater.

Disengage heater from in.xe™ pack by slightly twisting in such way that the bottom of the heater comes out first and pull the heater away from the pack.

Replace the defective heater with a new one, and repeat the same procedure in reverse order to reconnect replacement heater to the in.xe™ pack.

82

Heater nut in.xe

™

in.xe

™ specifications

in.xe™ UL/CSA electrical specifications

Input rating :

Or:

120/240 VAC nominal (+ 5/- 10 %)

(2 lines required with neutral) 48 A Max,

120 VAC nominal only (+ 5/- 10%) single line with neutral) 16 A Max,

60Hz nominal (+ 1. 5 / -1.0 Hz).

Output ratings:

Output Voltage Maximum Current Typical Device

Out 1 120/240 V 20 FLA/70 LRA (in-rush) Pump 1 High Speed

120/240 V 15 FLA/60 LRA (in-rush) Pump 1 Low Speed

Out 2* 240 V 15 FLA/60 LRA (in-rush) Pump 2

Out 3* 120/240 V 6 FLA/10 A (CP)/Blower

Out 4 120/240 V 6 FLA/10 A

Out 5 120/240 V 10 A (always ON)

L1

CO

C1

12 VAC 1 A

Ozone Generator

Audio/Video device

Light

Communications port Comm.connector (in.stik™)

Tub side controller

in.xe.ce™ TUV electrical specifications

Input rating :

Or:

230/400 VAC nominal (+ 5/- 10 %)

(2-phase system) 20 A Max per phase

230 VAC nominal (+ 5/- 10 %)

(single-phase system) 40 A Max

50 Hz nominal (+ 1. 5 / -1.0 Hz)

Output ratings:

Output Voltage

Out 1 230 V

Maximum Current Typical Device

15 FLA/60 LRA (in-rush) Pump 1 High & Low

Out 2* 230 V

Out 3* 230 V

Out 4 230 V

Out 5 230 V

L1

CO

C1

15 FLA/60 LRA (in-rush) Pump 2

6 FLA/10 A

6 FLA/10 A

10 A (always ON)

(CP)/Blower

Ozone Generator

Audio/Video device

12 VAC 1 A Light

Communications port Comm.connector (in.stik™)

Tub side controller

heat.wav™ ratings:

Voltage:

Current:

Flow rate:

120 or 240 VAC, 60 Hz

17A resistive (4 kW at 240V)

8.5 A resistive (1kW at 120v)

Minimum of 18 GPM is required

Important:

• All low voltage acccessories use + 5Vdc and/or + 12 Vdc.

• All low voltage acccessories combined: 150 mA max, on + 12 Vdc.

• The maximum amperage for outputs 3 to 5 cannot exceed 12 Amps.

heat.wav™ ratings:

Voltage:

Current:

Flow rate:

230 VAC, 50 Hz

8.7 A resistive (2kW at 230v)

5.7 A resistive (1.3 kW at 230v)

16.5 A resistive (3.8 kW at 230v)

Minimum of 18 GPM is required


83

specifications in.xe

General specifications:

Environmental:

Operating temperature (*)

North American model in.xe™:

0˚C (32˚F) to 60˚C (140˚F) for Pump 1 up to 15 A

0˚C (32˚F) to 50˚C (122˚F) for Pump 1 up to 20 A

European model in.xe.ce: for single-phase system (32 A Max) or 2-phase (2 x 16 A)

0˚C (32˚F) to 60˚C (140˚F) for single-phase system (40 A Max) or 2-phase (2 x 20 A)

0˚C (32˚F) to 50˚C (122˚F)

(* Controller must be installed under the spa skirt)

Storage temperature: -25°C (-13°F) to 85°C (185°F)

Humidity: up to 85% RH, non condensing

Mechanical:

Weight: 4.76 kg (10.5 lbs)

Dimensions (W x H x D):

Chassis: 441.5x298.5 x129 mm (17.38" x 11.75" x 5.1")

UL/CSA Standards:

UL 1563 Fifth Ed.

UL File: E182156

CSA No. 22.2 - 218.1-M89.

TUV Standards:

EN/IEC 60335 - 2 - 60: 2003/2002 - EN/IEC 60335 - 1: 2002/2001

(incl. Corr. & Am. up to 2004)

EN55014-1

EN55014-2

EN61000-3-2

EN61000-3-3

IPx5 level of waterproofing is conditional on 3 items:

• Both front covers (heater and input wiring) are closed and

screwed shut.

• A suitable waterproof strain-relief/bushing is used for the cable

entry into the pack.

• Any unused in.link™ connection (HC, LC, or low voltage) is plugged

with the appropriate blank plug.

The in.xe.ce™ is lab tested to IPx5 enclosure protection levels.

™

84

100%

Advanced electronics! Water resistance!

9919-100760

Rev. 04-2012

© 2012 Groupe Gecko Alliance Inc.

TM trademarks of/marques de commerce de Groupe Gecko Alliance Inc.

Gecko Alliance

450 des Canetons, Quebec City (QC) G2E 5W6 Canada, 1.800.78.GECKO

9225 Stellar Court, Corona, CA 92883 USA , 951.667.2000

www.geckoalliance.com

Wind River Spas Vail Specifications

So advanced!

It’s like walking on water!

in.xe

™

Entry-level spa pack platform

TechBook

in.xe

Entry-level spa system

WARNINGS:

In.put™

In.kin™

In.seal™

In.flo™

In.axess™

In.t.cip™

In.link™

Specifications

In.stik™

The following material is recommended:

Table 1

Table 1

Table 2

Table 2

Table 2

Table 3

Table 3

Table 3

Giving full control to wet fingers!

™ compact keypad for in.xe™ spa systems

in.k200

Compact series of entry-level keypads that gives complete control to wet fingers!

2 Pump (or single pump/blower)

(2 Pump/Blower)

To shorten filter cycle duration:

in.xe

Step by Step Field Replacement Procedure

in.xe™ UL/CSA electrical specifications

Output ratings:

in.xe.ce™ TUV electrical specifications

Output ratings:

heat.wav™ ratings:

heat.wav™ ratings:

Advanced electronics! Water resistance!

Related manuals

Aeware

in.k200

Columbia-Spas

Aeware

Gecko

in.k200

Gecko

in.xe

Gecko

in.k35

Dynasty Spas

SSPA-1

Gecko

in.xe

Gecko

swim spas

Table of contents