A WILSON ELECTRONICS BRAND

Basic Home

Cell Signal Booster

Installation Guide

NEED HELP?

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866.294.1660

______

Index

Package Contents

Preparation

1

2

STEP 1-A & B:

Connect Inside Antenna To Booster 3

STEP 2-A:

Point Outside Antenna Toward Nearest Cell Tower 4

STEP 2-B:

Mount Bracket To Outside Antenna 5

STEP 3:

Route & Connect Cable To System

STEP 4:

Power Up The Booster

Measuring Booster Performance

Light Patterns

Troubleshooting

Safety Guidelines

Specifications

Warranty

7

8

9

11

12

15

16

17

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Package

Contents

Basic

Home

Inside

Antenna

Outside

Antenna

2-30’

Cables

Window

Entry Cable

Power

Supply

Roof/Pole

Mount

Bracket

Wall Mount

Bracket

Cable

Connector

BASIC HOME CELL PHONE SIGNAL BOOSTER

1

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Preparation

You Will Need (tools not included)

Make sure the following materials are prepared and ready for your installation.

1 to 2 hours

2 people (a person to help with antenna calibration) o Ladder o Phillips-head screwdriver o 10mm open-end wrench or adjustable wrench o Drill (if routing cable through wall) o 1.25”-2” diameter pole existing pole (or order #901117) o Recommended: Power Strip with surge protection

NOTE: These instructions will walk you through a “soft” install process to find the optimal locations for the inside and outside antennas, then through the process of the permanent installation.

2

CELL PHONE SIGNAL BOOSTER BASIC HOME

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Step 1-A & B: Connect Inside

Antenna To Booster

Connect Inside Antenna cable to the bottom port on Basic Home booster labeled ‘INSIDE’ and place Inside Antenna in weak signal area at least 18 inches away from booster.

NOTE: Do not connect booster to power until the system is fully installed.

Inside

Antenna

Booster finger tighten only

BASIC HOME CELL PHONE SIGNAL BOOSTER

3

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Step 2-A: Point Outside

Antenna Toward Nearest

Cell Tower

Point the Outside Antenna toward the nearest cell phone tower. To find the nearest tower, use an app such as ‘Open Signal’. This is the most critical step of the installation process because it will determine the overall performance of the booster system.

Cell Tower

Outside Antenna

4 faci ng a w a y NOTE: The Outside Antenna must be at least

50 feet horizontal or 20 feet vertical from the Inside

Antenna for best performance. Make sure the Inside

Antenna and Outside Antennas are setup so they are facing away from each other.

CELL PHONE SIGNAL BOOSTER BASIC HOME

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Step 2-B: Mount Bracket To

Outside Antenna

Pole Mounting and Wall Mounting Options are included. The pole mounting option is preferred because it would be easier to adjust to the direction of the cell tower.

Attach the L-Bracket to the Outside Antenna and use the U-Bolts/Pole Bracket to attach the L-Bracket to a pole.

Cell Tower

Pole Mounting Option

Outside Antenna

L-Bracket

Pole

(1.25”-2.0”dia.)

U-bolt &

Pole Bracket

NOTE: Mounting on existing roof exhaust pipe would be a good time-saver option.

BASIC HOME CELL PHONE SIGNAL BOOSTER

5

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(STEP 2-B cont.)

Wall Mounting Option

Fasten bracket to back of Outside Antenna

Secure bracket to wall

Tap anchors in

Drill holes using

3/16 inch bit mounting

Outside Antenna on wall bracket sideview

6

CELL PHONE SIGNAL BOOSTER BASIC HOME

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Step 3: Route & Connect

Cable To System

Connect the white RG-6 Cable to Outside Antenna and route cable into the home. All connections should be finger tightened only.

Outside

Antenna

Booster

Inside

Antenna

Window

Entry Cable

RG-6 Cable RG-6 Cable

A Window Entry Cable is provided to help make cable entry easier.

Route cable to the Basic Home booster and connect to top port labeled ‘OUTSIDE’.

Outside

Antenna

Cell

Tower

Booster

Inside

Antenna

Window Entry Cable

BASIC HOME CELL PHONE SIGNAL BOOSTER

7

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Step 4: Power Up The

Booster

Plug the Power Supply into wall outlet then connect to Basic Home booster and enjoy your boosted cell signal!

Outside

Antenna

Window

Entry Cable

Booster to power

Inside

Antenna

RG-6 Cable RG-6 Cable

Outside

Antenna

Cell

Tower

Window Entry Cable

Booster

Inside

Antenna

Power Supply

50 FEET HO

RIZO

5 0 FEET HO

RIZON

TAL O

R 20

NTAL

OR 2

0 FE

ET V

FEE

T V

ER

TIC

AL

D

IST

AN

ER

TIC

AL

D

IST

AN

CE

CE

8

CELL PHONE SIGNAL BOOSTER BASIC HOME

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Measuring Booster

Performance

How To Get Signal Strength As A Number

iPhone®

Android™ iOS 11 and later no longer displays the decibel (dBm) reading in ‘Field Test Mode’. Tip: Using the dot signal strength indicator on your cell phone and/or data speed tests can assist you in finding the strongest signal direction as well as placing calls in different locations. For changes/updates on this issue, periodically go to weboost.com/signalstrength.

Settings > About Phone > Status or Network > Signal Strength or Network Type and Strength (exact options/wording depends on phone model).

iPhone is a registered trademark of Apple Inc. Android is a trademark of Google Inc.

All Other Phones & Alternate Methods

Go to www.weboost.com/test-mode-instructions/

BASIC HOME CELL PHONE SIGNAL BOOSTER

9

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(MEASURING BOOSTER PERFORMANCE cont.)

Signal Strength without Booster

Note here:

Signal Strength with Booster

Note here:

Compare Results

Having an accurate measurement of signal strength in decibels (dBm) is crucial when installing your system. Decibels accurately measure the signal strength you are receiving.

EXCELLENT GOOD FAIR POOR DEAD ZONE

SIGNAL

STRENGTH

3G / 1x

4G / LTE

-70 dBm

-90

STRENGTH dBm

-71 to -85 dBm

-91 to -105 dBm

-86 to -100 dBm -101 to -109 dBm

-106 to -110 dBm POOR

-111 to -119 dBm

-110 dBm

-120 dBm

3G / 1x -70 dBm

-71 to

-85 dBm

-86 to

-100 dBm

-101 to

-109 dBm

-110 dBm

DID YOU KNOW a signal increase of just 3dB is 2 times the power and signal amplification!

10

CELL PHONE SIGNAL BOOSTER BASIC HOME

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Light Patterns

Solid Green

This indicates that your booster is functioning properly and there are no issues with installation.

Blinking Green, Then Red

Band has reduced gain. This indicates that one or more of the booster bands has reduced power due to a feedback loop condition called oscillation. This is a built in safety feature to prevent harmful interference with a nearby cell tower. If you are already experiencing the desired signal boost, then no further adjustments are necessary. If you are not experiencing the desired boost in coverage then refer to the Troubleshooting section.

Solid Red

Band has shutoff. This is due to a feedback loop condition called oscillation.

This is a built in safety feature that causes a band to shut off to prevent harmful interference with a nearby cell tower. Refer to Troubleshooting section.

Blinking Green, Orange

Band has reduced gain. This indicates that one or more of the booster bands has reduced power due to overload from nearby cell tower. This is a built in safety feature to prevent harmful interference with a nearby cell tower. If you are already experiencing the desired signal boost, then no further adjustments are necessary. If you are not experiencing the desired boost in coverage then refer to the Troubleshooting section.

Solid Orange

Band has shutoff due to overload from nearby cell tower. Outside Antenna must be adjusted. Refer to Troubleshooting section.

Light Off

If the Signal Booster’s light is off, verify your power supply has power.

BASIC HOME CELL PHONE SIGNAL BOOSTER

11

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Troubleshooting

IF YOU ARE HAPPY WITH THE COVERAGE, THESE LIGHT ISSUES DON’T HAVE TO

BE RESOLVED. YOUR CARRIER’S BAND HAS NOT BEEN AFFECTED.

FIXING ANY RED LIGHT ISSUES

This involves Solid Red & Blinking Green/Red lights.

1

Verify Outside Antenna faces away from the Inside Antenna. Un-plug and replug in power supply.

2

Verify the Inside Antenna is at least 18” from the Booster and pointed away from the Booster. Unplug and re-plug in power supply.

3

Tighten all cable connections (be sure to finger tighten only, do NOT use tools).

You may want to undo and redo the connection completely. Unplug and replug in power supply.

4

Increase the distance (horizontally or vertically) between the Outside and

Inside antenna. Add included cable if needed. Un-plug and re-plug in power supply.

FIXING ANY ORANGE LIGHT ISSUES

This involves Solid Orange & Blinking Green/Orange lights.

Outside Antenna must be adjusted . Wait 10 seconds between adjustments for the lights to reset.

Pole Mount Option: Rotate the Outside Antenna away from the strongest cellular signal in small increments (45°) until the light turns green. Unplug and re-plug power supply.

Wall Mount Option: Change mount location. Move the Outside Antenna to a wall outside the building to see if the lights turn green. Un-plug and re-plug power supply.

support.weboost.com

866.294.1660

NEED HELP?

12

CELL PHONE SIGNAL BOOSTER BASIC HOME

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Antenna Kit Options

Kit #

301211

311135

311155

311135

311155

311155

304412

304412

304419

304419

304419

Coax Type

RG-174

Wilson-400

Wilson-400

RG-58

RG-6

RG-11

Wilson-400

RG-58

RG-11

RG-174

RG-6

FIXED INSIDE ANTENNA KIT OPTIONS

20

30

50

10

10

Ln(ft)

5

60

60

10

10

10

Antenna Type

Desktop Antenna 700-2100 MHz

Wall Mount Panel Antenna

Wall Mount Panel Antenna

Wall Mount Panel Antenna

Wall Mount Panel Antenna

Wall Mount Panel Antenna

4G Dome Antenna

4G Dome Antenna

4G Dome Antenna

4G Dome Antenna

4G Dome Antenna

75

75

75

75

50

75

75

50

50

Ω

50

50

866.294.1660

BASIC HOME CELL PHONE SIGNAL BOOSTER

13

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(ANTENNA KIT OPTIONS cont.)

Kit #

314400

314411

314475

301111

301111

301126

301111

314453

314453

314473

314475

301111

314473

304421

304421

304421

304421

304422

304422

304422

Coax Type

Wilson-400

RG-58

RG-6

RG-6

RG-58

LMR-100

RG-11

RG-58

Wilson-400

RG-6

RG-11

Wilson-400

RG-11

RG-11

RG-174

RG-6

RG-58

Wilson-400

RG-58

RG-11

Ln(ft)

75

25

30

75

50

10

40

25

75

20

10

10

10

20

75

40

75

170

10

20

FIXED OUTSIDE ANTENNA KIT OPTIONS

Antenna Type

Wide Band Directional

Wide Band Directional

Wide Band Directional

Yagi 700/800/900 MHz

Yagi 700/800/900 MHz

Mini-Mag Antenna

Yagi 700/800/900 MHz

Pole Mount Panel Antenna

Pole Mount Panel Antenna

Pole Mount Panel Antenna

Wide Band Directional

Yagi 700/800/900 MHz

Pole Mount Panel Antenna

4G Omni Antenna

4G Omni Antenna

4G Omni Antenna

4G Omni Antenna

4G Omni Plus Antenna

4G Omni Plus Antenna

4G Omni Plus Antenna

75

50

50

50

50

50

Ω

50

50

50

75

75

75

75

50

50

75

75

50

50

50

14

CELL PHONE SIGNAL BOOSTER BASIC HOME

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Safety Guidelines

To uphold compliance with network protection standards, all active cellular devices must maintain at least six feet of separation distance from Inside Panel and Dome antennas and at least four feet of separation distance from desktop Antenna.

Use only the power supply provided in this package. Use of a non-weBoost product may damage your equipment.

The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than 100 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures in excess of that range.

RF Safety Warning: Any antenna used with this device must be located at least 8 inches from all persons.

AWS Warning: The Outside Antenna must be installed no higher than 10 meters (31’9”) above ground.

This is a CONSUMER device.

BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.

You MUST operate this device with approved antennas and cables as specified by the manufacturer . Antennas MUST be installed at least 20 cm (8 inches) from any person.

You MUST cease operating this device immediately if requested by the FCC or licensed wireless service provider.

WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.

This device may be operated ONLY in a fixed location for in-building use.

FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR

WIRELESS PROVIDER, PLEASE SEE BELOW:

AT&T: https://securec45.securewebsession.com/attsignalbooster.com/

Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html

BASIC HOME CELL PHONE SIGNAL BOOSTER

15

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Specifications

Product Number

Model Number

FCC ID:

Connectors

Antenna Impedance

Frequency

Power output for single cell phone

(Uplink) dBm

Power output for single cell phone

(Downlink) dBm

Noise Figure

Isolation

Power Requirements

Basic Home

U471001

460020

PWO460020

SMA-Female on the Inside Antenna / F-Female on the Outside Antenna

50 Ohms / 75 Ohms

698-716 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz

700 MHz

Band 12/17

23.94

700 MHz

Band 13

24.19

1700 MHz

Band 4

24.55

700 MHz

Band 12/17

700 MHz

Band 13

2100 MHz

Band 4

11.64

11.92

11.9

5 dB nominal

> 110 dB

AC / DC 5V, 4A, w/2.5x5.5mm Jack

Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the

Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.

The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.

This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment.

16

CELL PHONE SIGNAL BOOSTER BASIC HOME

2 YEAR WARRANTY

weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.

Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material

Authorization (RMA) number supplied by weBoost. weBoost shall, at its option, either repair or replace the product.

This warranty does not apply to any Signal Boosters determined by weBoost to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.

Replacement products may include refurbished weBoost products that have been recertified to conform with product specifications.

RMA numbers may be obtained by contacting Customer Support

DISCLAIMER: The information provided by weBoost is believed to be complete and accurate. However, no responsibility is assumed by weBoost for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use.

NEED HELP?

support.weboost.com

BASIC HOME CELL PHONE SIGNAL BOOSTER

866.294.1660

17

3301 East Deseret Drive, St. George, UT

866.294.1660

www.

weboost .com

support.

weboost .com

Copyright © 2019 weBoost. All rights reserved.

weBoost products covered by U.S. patent(s) and pending application(s)

For patents go to: weboost.com/us/patents

NOT AFFILIATED WITH WILSON ANTENNA

GDE000186_Rev04_05.12.20