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DCA Installation & Service Manual
Version 1.1.5
Conditions of Use
Read this manual completely before working on or making adjustments to the Compac equipment.
Compac Industries Limited accepts no liability for personal injury or property damage resulting from working on or adjusting this unit incorrectly or without authorisation.
Along with any warnings, instructions, and procedures in this manual, you should also observe any other common sense procedures that are generally applicable to equipment of this type.
Failure to comply with any warnings, instructions, procedures, or any other common sense procedures may result in injury, equipment damage, property damage, or poor performance of the Compac equipment
The major hazard involved with installing and operating the unit is electrical shock. This hazard can be avoided if you adhere to the procedures in this manual and exercise all due care.
Compac Industries Limited accepts no liability for direct, indirect, incidental, special, or consequential damages resulting from failure to follow any warnings, instructions, and procedures in this manual, or any other common sense procedures generally applicable to equipment of this type. The foregoing limitation extends to damages to person or property caused by the unit or damages resulting from the inability to use the unit including loss of profits, loss of products, loss of power supply, the cost of arranging an alternative power supply, and loss of time, whether incurred by the user or their employees, the installer, the commissioner, a service technician, or any third party.
Compac Industries Limited reserves the right to change the specifications of its products or the information in this manual without necessarily notifying its users.
Variations in installation and operating conditions may affect the unit's performance. Compac
Industries Limited has no control over each installation's unique operating environment. Hence,
Compac Industries Limited makes no representations or warranties concerning the performance of the unit under the actual operating conditions prevailing at the installation. A technical expert of your choosing should validate all operating parameters for each application.
Compac Industries Limited has made every effort to explain all servicing procedures, warnings, and safety precautions as clearly and completely as possible. However, due to the range of operating environments, it is not possible to anticipate every issue that may arise. This manual is intended to provide general guidance. For specific guidance and technical support, contact your authorised
Compac supplier, using the contact details in the
Product Identification section
Only parts supplied by or approved by Compac may be used and no unauthorised modifications to the hardware of software may be made. The use of non-approved parts or modifications will void all warranties and approvals. The use of nonapproved parts or modifications may also constitute a safety hazard.
Information in this manual shall not be deemed a warranty, representation, or guarantee. For warranty provisions applicable to this unit, please refer to the warranty provided by the supplier.
Unless otherwise noted, references to brand names, product names, or trademarks constitute the intellectual property of the owner thereof.
Subject to your right to use the unit, Compac does not convey any right, title, or interest in its intellectual property, including and without limitation, its patents, copyrights, and know-how.
Every effort has been made to ensure the accuracy of this document. However, it may contain technical inaccuracies or typographical errors. Compac
Industries Limited assumes no responsibility for and disclaims all liability of such inaccuracies, errors or omissions in this publication.
Compac Industries Ltd.
Page 2 www.compac.co.nz
Contents
Conditions of Use ............................................................................................................................................................. 2
Product Identification ....................................................................................................................................................... 6
Document Control Information ........................................................................................................................................ 7
Symbols and Units of Measure ........................................................................................................................................ 8
Safety ................................................................................................................................................................................. 9
Introduction ..................................................................................................................................................................... 10
Options................................................................................................................................................................... 11
Components ........................................................................................................................................................... 12
Litres Total ............................................................................................................................................................. 14
Installation Guidelines .................................................................................................................................................... 15
Electrical Connections.................................................................................................................................................... 18
Tank Gauging Setup .............................................................................................................................................. 19
Precautions when using Generator Power ................................................................................................................... 19
Wiring Diagram ................................................................................................................................................................ 20
Modem Connections ....................................................................................................................................................... 21
Operating Instructions .................................................................................................................................................... 23
CWID Key & CWID Block Readers ........................................................................................................................ 23
HID Readers .......................................................................................................................................................... 25 iTrack Reader ........................................................................................................................................................ 26
USB Module ..................................................................................................................................................................... 27
USB Memory Stick ................................................................................................................................................. 28
Uploading and Downloading Files ................................................................................................................................. 29
1) Do All ................................................................................................................................................................. 30
2) Set Price ............................................................................................................................................................ 31
3) Send Cards ........................................................................................................................................................ 31
4) Get Buffer .......................................................................................................................................................... 32
5) Get Transactions ............................................................................................................................................... 32
Working with USB Module Files .................................................................................................................................... 33
1) Cards ................................................................................................................................................................. 34
2) Price................................................................................................................................................................... 36
3) Transactions ...................................................................................................................................................... 37
Customising Your Transaction Reports ................................................................................................................. 38
Powering Up .................................................................................................................................................................... 40
Set Up ............................................................................................................................................................................... 41
System Setup ......................................................................................................................................................... 41 iii
Main Menu Options ......................................................................................................................................................... 42
Option #1 REPORTS ............................................................................................................................................. 42
Option #2 CARDS .................................................................................................................................................. 43
Option #3 FUELS ................................................................................................................................................... 44
Option #4 SYSTEM ................................................................................................................................................ 46
Option #5 PUMPS .................................................................................................................................................. 55
Comms Options ..................................................................................................................................................... 58
Option #6 TANKS .................................................................................................................................................. 64
Option #7 PRODUCT GROUPS and GRADES ..................................................................................................... 68
Tanks/Pumps/Groups ............................................................................................................................................ 69
Setting Product Groups .......................................................................................................................................... 71
Assigning Pump Numbers to Hoses ............................................................................................................................. 72
Pump numbers for each model .............................................................................................................................. 72
Order of pump numbers ......................................................................................................................................... 72
Assigning Hoses to Product Groups............................................................................................................................. 72
Legend 4 Hose, 6 Hose and Laser 4 Hose Quad .................................................................................................. 73
Master, Premier and Laser (Single and Dual) ........................................................................................................ 74
Cards ................................................................................................................................................................................ 75
Expiry Date ............................................................................................................................................................ 75
Setting ISO and Access codes ............................................................................................................................... 75
Oil company ISO and Access codes ...................................................................................................................... 76
ATG / CE Box ................................................................................................................................................................... 77
Mechanical Registers ............................................................................................................................................. 78
Cardreaders ..................................................................................................................................................................... 82
Modems ............................................................................................................................................................................ 83
Dynalink (Hayes type) ............................................................................................................................................ 83
GSM Modem (Wavecom)....................................................................................................................................... 83
Lantronix .......................................................................................................................................................................... 84
Diagnostic LEDs .............................................................................................................................................................. 88
Diagnostic LEDs in a system with Compac comms only ....................................................................................... 89
Reports ............................................................................................................................................................................. 90
Deleting Transactions ............................................................................................................................................ 91
Troubleshooting .............................................................................................................................................................. 92
Error Messages ............................................................................................................................................................... 92
Service and Upgrade Procedures .................................................................................................................................. 93
Com FMS Board Replacement (DCA) ................................................................................................................... 93
C4000 Board Replacement .................................................................................................................................... 96
Compac Box Replacement .................................................................................................................................... 97
Fit PC Replacement ............................................................................................................................................... 98
Wiring a USB Module ............................................................................................................................................. 99
CWID Interface Board Replacement .................................................................................................................... 102
CWID Aerial Replacement ................................................................................................................................... 104
CWID Nozzle Aerial Replacement ....................................................................................................................... 105
HID Reader Replacement .................................................................................................................................... 107 iTrack Reader Installation and Replacement ....................................................................................................... 109
Card Reader Replacement .................................................................................................................................. 112
Multiplex Board Replacement .............................................................................................................................. 115
Keypad and Display Screen Replacement ........................................................................................................... 116
Router / Switch Replacement ............................................................................................................................... 117
Replacing the Receipt Printer .............................................................................................................................. 118
Compac Industries Ltd.
Page iv www.compac.co.nz
Software Upgrading ............................................................................................................................................. 119
Maintenance .................................................................................................................................................................. 121
Receipt Printer ..................................................................................................................................................... 122
Replacing Paper - Seiko Printer ................................................................................ Error! Bookmark not defined.
Changing Paper on a Custom Printer .................................................................................................................. 122
Appendix ........................................................................................................................................................................ 124
Comm FMS Board Connections .......................................................................................................................... 124
Plugs and Connectors .......................................................................................................................................... 127
Part Locations ............................................................................................................................................................... 131
Spare Parts List ............................................................................................................................................................. 133
DCA Cabinet ........................................................................................................................................................ 133
Electronic Components ........................................................................................................................................ 134
Modem / Router Options (DCA) ........................................................................................................................... 135
Printer .................................................................................................................................................................. 135
Card Reader ........................................................................................................................................................ 135
CWID HID & USB ................................................................................................................................................ 136
Exchange Parts .................................................................................................................................................... 136
Glossary of Terms ......................................................................................................................................................... 137
Installation Checklist .................................................................................................................................................... 138
v
Product Identification
Product Identification
DCA Installation and Service Manual Manual Title
Publication Date
Application
Related Manuals
Wednesday, 29 August 2012
Compac models RAS, DCA, CC DCA and variants
Power supply 220 - 240 V +/- 10%, 50 Hz, 1 Amp
C4000 Master Manual (CWID and Mechanical Register DCAs)
CompacOnline User Guide (CompacOnline capable DCAs)
Validity Compac Industries Limited reserves the right to revise or change product specifications at any time. This publication describes the state of the DCA at the time of publication and may not reflect the product at all times in the past or in the future.
Manufacturer Contact
Details
The Compac DCA is designed and manufactured by:
Compac Industries Limited
52 Walls Road, Penrose, Auckland 1061, New Zealand
P.O. Box 12-417, Penrose, Auckland 1641, New Zealand
Phone: + 64 9 579 2094
Fax: + 64 9 579 0635 www.compac.co.nz
Copyright ©2014 Compac Industries Limited, All Rights Reserved
Compac Industries Ltd.
Page 6 www.compac.co.nz
Document Control Information
Document Control Information
Document Information and Revision History
Document Details: DCA Installation and Service Manual
File Name and Location:
G:\Masters\Manuals\Authorised Manuals\DCA
Current Revision Author(s):
Authorised By:
R Lacey
Release Date:
Version Date
1.0.1
1.0.2
Author(s)
07/12/2009 R Lacey
06/09/2010 R Lacey
1.1.0
1.1.1
1.1.2
1.1.3
13/01/2011 R Lacey
28/02/2011 R Lacey
11/07/2011 R Lacey
01/11/2011 R Lacey
1.1.4
1.1.5
29/08/2012 R Lacey
11/03/2014 R Lacey
Revision Notes
Added USB Module instructions
Republished with formatting changes from Comfutra manual
Added Working with USB Module & Gilbarco comms update
Added USB key USBTransJoin.exe instructions
Updated grade map table
Added generator precautions, tank gauging cable restrictions and DCA installation checklist
Updated Conditions of Use. Added Colibri TG info. New Custom printer.
Updated ATG Box to Compac Box.Added Roseman spec Compac Box to spare parts. Added Litres Total info. Added Fit PC info.
Added footprint. Updated printer replacement instructions.
Distribution
Name Indicator Location
Compac Industries Ltd.
Page 7 www.compac.co.nz
Units of Measure
Symbols and Units of Measure
Symbols
Symbols and Units of Measure
Symbols are used in this manual to highlight information that is critical to the safety of people and equipment, and for the safe and correct operation of the Compac equipment
An extreme hazard that may result in death or injury if proper precautions are not taken.
A reminder of safety practices or unsafe practices that could result in personal injury or damage to associated equipment.
A reminder of safety practices or unsafe practices that could result in damage to associated equipment and/or voids the warranty.
Important information essential to the installation and operation of the Compac equipment
The following units of measure are used in this manual:
Unit Measure
Pressure
Temperature
Volume
Mass
Length
Torque
Voltage
Current
Frequency
Bar (bar)
Degrees Celsius (°C)
Litres (L)
Cubic Metres (m³)
Kilograms (kg)
Metres (m)
Millimetres (mm)
Microns, Micrometres (
m)
Inches (")
Newton Metres (Nm)
Volts (V)
Amps (A)
Frequency (Hz)
Compac Industries Ltd.
Page 8 www.compac.co.nz
Safety
Safety
Mechanical Safety
Electrical Safety
Environmental Safety
Site Safety
You must adhere to the following safety precautions at all times when working on this unit. Failure to observe these safety precautions could result in electrical or mechanical damage to the unit or injury or death to yourself or bystanders.
Make sure that you read and understand all safety precautions before installing, servicing or operating this unit.
Failure to follow safety instructions may invalidate any warranty.
Observe the following mechanical precautions:
During installation, take care that the unit is well supported and cannot fall over.
Take care with handling sharp edges, wear gloves where required.
Make sure that the service area is thoroughly clean when servicing. Dust and dirt entering the components may reduce the life span of the components and can affect operation.
Observe the following electrical precautions:
Always turn off the power to the unit before commencing work on any wiring. Never touch wiring or components inside the high voltage area with the power on. Be aware that capacitors and back up batteries may power the unit even after mains power is removed.
Always turn off the power to the unit at the mains switch before removing or replacing software or memory ICs.
Always take basic anti-static precautions when working on the electronics, i.e., wearing a wristband with an earth strap.
Observe the following environmental precautions:
Take care that you clean up after working on the unit.
Remove and carefully dispose of any waste.
Any spills must be cleaned up and disposed of in an approved manner.
Any spillage of fuel must be handled to minimise the risk of fire or explosion. Major spills must be reported to the local environmental authorities.
Observe the following precautions when on site:
Personal safety is the responsibility of the site manager and technician.
Personal protective equipment appropriate to the situation is to be worn and if required, the working area appropriately cordoned off with cones, tape and/or barriers.
When working in or near hazardous areas, take all precautions to avoid sources of ignition. Obtain a Hot Work Permit if required.
These instructions are intended as a guide only. It is the responsibility of the technician and the site manager to manage safety in accordance with local regulations and best safe site practice.
Compac Industries Ltd.
Page 9 www.compac.co.nz
Introduction
Introduction
The Compac DCA is designed as an authorisation station for controlling the operation of fuel pumping systems. It is compatible with most common fuel pumps and can be easily customised to accept a variety of authorisation methods and provide detailed transaction reporting. The main features include:
Stand alone unit for unattended refuelling
Stainless steel construction
Tactile keypad
Robust, reliable receipt printer
Authorisation options include: Card, Pin, HID tag, iTrack, Roseman or
Compac Wireless ID (CWID) tag or nozzle loop
Most major oil, gas company and third party cards accepted
Data retrieval and client management by CompacOnline software or
USB key
Reporting of tank gauge readings via CompacOnline (option)
Communication via ADSL modem, 3G wireless, LAN cable or wireless
LAN.
Ability to authorise high volume pumping systems
There are two basic models of Driveway Card Acceptor.
Model 1 is known as a Driveway Card Acceptor [DCA]
A Driveway Card Acceptor is designed to be used on an unattended site where the fuel pumps are authorised and controlled totally by the DCA.
A DCA has the site controller circuit board [Communicator Controller] included inside the unit.
A DCA can be configured with the appropriate hardware to communicate to and control Compac, PEC protocol and selected Gilbarco and Email protocol pumps.
Model 2 is known as a Retail Authorisation Station [RAS]
A RAS is designed to be used on a retail site where cash and card sales can take place during attended hours and card sales only can take place after hours. A RAS is connected to a Compac Communicator Controller on the pump communication loop. The Communicator Controller is normally located in a nearby office. You can have multiple Retail Authorisation
Stations on one site connected to the controller.
For clarity, all units are referred to as DCA units unless it contains a feature specific to a RAS unit.
Compac Industries Ltd.
Page 10 www.compac.co.nz
Introduction
Options
Driveway Card Acceptor
Standard Operation for a DCA
To access DCA data there are the following options:
The DCA is a very versatile unit and can be equipped for many different functions depending on the customer's requirements.
The Compac Driveway Card Acceptor [DCA] is a standalone unit designed for unattended refuelling. The DCA can accept multiple card bases simultaneously including all major Oil Company, Gas Company and third party cards. It can authorise and control Compac, PEC, Gilbarco and Email
Pumps with the appropriate hardware. It is NSC [Weights and Measures
Australia] approved.
The DCA uses a DS1250 memory chip which has the ability to change the partition on the memory to make more space for more card numbers in exchange for a reduction in transaction memory.
Standard partition 5,500 Transactions 5,000 Cards
Optional partition 4,000 Transactions 22,000 Cards
These figures are approximate depending on the fields required.
Card numbers can be stored in two different ways: In limited validation mode, only the card numbers stored in the DCA can be used. In extended validation mode all valid ISO or mapped cards will be accepted apart from the "Hot Card" numbers that are stored in the DCA.
To download and manage transactions, the DCA has the following interfaces available:
USB key
CompacOnline
The following interfaces are no longer sold:
Dial-up modem interface - (download via Netbase) - supported
Printer interface (download to audit trail printer) - no longer supported
PC interface - (downloads direct to a PC) - no longer supported
The driver goes to the DCA and Swipes their Card.
If the card is valid, the DCA display will request PIN entry [optional] and
Odometer entry [optional].
The DCA display requests the driver to select which pump they wish to refuel from.
The DCA display advises the driver to take fuel.
After the transaction, if the driver requires a receipt he/she goes back to the
DCA and re-swipes their card. Select YES to print receipt. (If NO is pressed, a new transaction will be started.)
1. Print out reports on the Audit Trail Printer
2. Download the data directly to a PC running NETBASE
3. Download the data VIA MODEM to a PC running NETBASE
4. Display real time information and download data using CompacOnline software via a 3G or ADSL modem.
5. Download data to a USB stick
Compac Industries Ltd.
Page 11 www.compac.co.nz
Components
Printer
Introduction
The DCA consists of the following components:
Galvanised post base that is secured to the ground.
Post to support the DCA. This post is manufactured from stainless steel and is powder coated white. It has a removable back plate to allow the
DCA housing to be easily bolted on and allow access to the electrical wiring to and from the cabinet.
DCA Housing. The housing is manufactured from stainless steel and is powder coated white. The card-reader, printer and PINpad keypad/display are fitted into the DCA housing door. A Communicator Controller circuit board is located inside.
A heater and thermostat are provided for climates where the temperature may fall below 10 degreesC to prevent moisture forming inside the cabinet.
Other components such as a modem, Gilbarco or Email Pump Interface, and Pump comms booster circuit may be installed.
The DCA housing door is weather sealed and secured by two locks.
The Card Reader can be track 1 or 2. We do not support a reader reading and processing track 1 and 2 simultaneously.
From 2012 onwards DCAs are fitted with a tactile key pad. Previous versions have a capacitance non-contact type.
Receipt printers are fitted to units where a printed receipt is required.
DCAs are fitted with two types of receipt printer. Prior to June 2012, DCAs are fitted with a guillotine style printer with receipts dispensed into a container accessed via a sliding door. From June 2012 onwards DCAs are fitted with a tear-off style printer with receipts dispensed via a chute.
The two styles of printer use different sized paper rolls that are not interchangeable.
For guillotine style printers order: F-BA-PRTER-CK-RL
For tear-off style printers order: F-BA-PRT-TG60X80
Use only Compac supplied water-resistant thermal paper.
Compac Industries Ltd.
Page 12 www.compac.co.nz
Introduction
Figure 1: CC DCA Front View
Compac Industries Ltd.
Page 13 www.compac.co.nz
Standalone
Software
Litres Total
Use
Introduction
From July 2012, Compac dispensers that are connected to Compac fuel management systems (FMS) that do not have a customer receipt printer, are fitted with an additional display line labelled "Litres Total". This display shows the total amount of fuel dispensed from the site to the authorisation card or ID tag. The total is shown as litres to two decimal places.
When a PIN number is entered, authorisation card swiped or an ID tag detected by the fuel management system, the selected dispenser will display the current total litres dispensed to the card (or ID tag) by the site
FMS.
The total will update as fuel is dispensed. When the transaction has been completed, the new total is stored in the fuel management system. The next time the card is swiped or ID tag detected by the FMS, the current
Litres Total will display on any of Litres Total capable dispensers on the site.
The displayed total only relates to the amount of fuel dispensed to the individual card or tag on that particular site.
If the dispenser is set to standalone mode, the authorisation unit is bypassed and no totals are recorded against the card or ID tag.
The dispensers with Litres Total capability run software version 29255.
Fuel management systems manufactured after July 2012 have Litres Total capability. Systems manufactured earlier than this require a software upgrade.
Compac Industries Ltd.
Page 14 www.compac.co.nz
Installation Guidelines
Installation Guidelines
Location
You must be properly qualified, trained and authorised to install this unit. Ensure you are qualified to perform each of the operations described.
The Compac DCA is NOT suitable for mounting in a hazardous area.
Please consult the site's zone drawings to find the exact positions of the hazardous areas for each particular site.
For adequately ventilated fuel dispensing sites (not including CNG/NGV), in most cases the following will apply:
The unit is not designed to be constantly exposed to the elements. A canopy or shelter should be installed to protect it.
The card reader and PIN pad should face away from the prevailing wind especially in dusty or wet areas.
In areas experiencing extremes of weather (heat, cold, wind, rain, salt spray etc.) consideration should be given to installing additional shelter.
The DCA location or protection should be such as to minimise the possibility of damage from vehicles, trailers, boats, or the like.
On heavy vehicle sites, mounting the unit on a raised pad and/or installing bollards to help protect from damage.
If mounting on a post, the base needs to be attached to a smooth, level surface of sufficient strength to securely hold the retaining bolts or fasteners.
The DCA should be placed at least 8 metres from any above ground flammable liquid storage or handling facility other than a dispenser.
The DCA should be placed at least 0.5 metres from any flammable liquid fuel dispensers and 1.5 metres from any LPG dispensers.
The DCA should be mounted so that the base of the cabinet is at least
1.2 metres above the ground. If mounted on the post supplied by Compac it will be 1.2 metres high.
Whenever running a cable through the post into the base of the cabinet always ensure that the cable entry into the cabinet uses a vapour tight gland.
If the DCA post is within 4 metres of a dispenser or within 1 metre of the end of any fuel dispenser hose, then the entire interior of the post may be considered a hazardous area. Any cables running through, or electrical equipment mounted in the post should be suitable for that hazardous area (refer AS/NZS 2381).
Generally the area below the DCA may be a hazardous area and therefore some appropriate signage may be required e.g. no smoking.
Lighting should be provided during the hours of operation. Lighting should be sufficient to provide safe working conditions that include, but are not limited to, clear visibility of all markings on packages, signs, instruments and other necessary items.
A minimum value of 50 lux is recommended.
These requirements do not apply to any specific site but are merely recommendations that will apply in most cases. The owner/installer must ensure that the installation complies with AS/NZS 3000, AS 1940, and any other applicable regulations.
Compac Industries Ltd.
Page 15 www.compac.co.nz
Guidelines for Mounting the
DCA on a post
Installation Guidelines
If a post is part of the installation:
Make sure you have all the appropriate wiring (power, pump comms, modem, printer etc) led to the location where you are mounting the DCA.
The post assembly should include the following parts:
Galvanised base
DCA post
Back panel for DCA post
Flange with 4 studs
Nuts, washers and spring washers for studs
Button head cap screws for back plate
Level and securely mount the galvanized post base using appropriate fastenings for the surface it is being mounted on. The mounting plate has 4 x 19 mm holes for fastenings.
Due to the different surfaces that the DCA can be mounted on,
Compac does not supply fastenings for the base plate. Installers should use fastenings suitable for the individual situation.
Attach the post to the base with the 4 coach bolts provided.
Feed all wires through the base plate
Place the DCA cabinet on top of the post and line up the mounting holes in the cabinet to the holes in the base.
Insert the flange into the post, push the studs through the holes and fasten the cabinet to the post using the 4 washers, spring washers and nuts.
Use only the Compac supplied 4 bolt mounting plate to secure the
DCA to the post.
Feed the wiring into the DCA cabinet using appropriate glands and plug any unused holes in the cabinet.
Mount the cover plate onto the post using the supplied button head cap screws. The cutout goes to the bottom of the post.
No open holes in the base of the DCA cabinet are permitted. Any unused holes in the bottom of the DCA cabinet must be blanked.
Guidelines for Mounting the
DCA on a Wall
If the DCA is to be mounted on a wall, it needs to be attached to a bracket that bolts to and supports the unit from underneath. No holes are to be made in the back of the cabinet unless specifically approved by Compac. All wires into the cabinet must be glanded and all unused holes in the base must be blanked. Refer to diagram on
Compac Industries Ltd.
Page 16 www.compac.co.nz
Installation Guidelines
Security Guidelines
Compac Industries Ltd.
Figure 2 DCA Footprint
To help prevent the possibility of unauthorised tampering, it is recommended that tamper resistant fasteners be used and that all wiring outside the cabinet be enclosed.
Page 17 www.compac.co.nz
Electrical Connections
Electrical Connections
Cable recommendations
230V Mains
Generator power
Pump Comms
Gland the Mains and Comms SWA cables up through the post into the 20mm holes provided in the bottom of the DCA cabinet.
Dial up or ADSL modem (if fitted): 2 core Steel Wire Armour (SWA).
Audit Trail Printer (if fitted): 4 core shielded data cable.
Direct Host (if fitted): Standard 9 pin serial cable.
3 Core Steel Wire Armour Cable 2.5 mm
2
. 230 Volts, 10A, 50 Hz
Connect the incoming mains to the circuit breakers as follows:
All terminals marked “N” are common.
All terminals marked “P” are common.
Connect the Earth to the busbar at the bottom of the cabinet
If the unit is connected to a generator or an unstable power supply, please refer to:
Precautions when using generator power (see page 19).
2 Core Steel Wire Armour (SWA) cable 1.5 mm 2 .
Connect pump comms cable to the terminals marked as follows:
CC for Compac and PEC protocol pumps
GG for Gilbarco protocol pumps
EE for Email protocol pumps
Total cable length in the comms circuit should not exceed 100 metres.
Compac, PEC and Email protocol pump comms are wired in parallel.
Gilbarco protocol pumps are wired in series.
Phone or ADSL
If the site is active, do not connect pump comms until the correct price has been entered into the DCA.
Connect the lines to the terminals marked T, R and G
Comms Lightning Protection
If lightning protection is fitted on the Compac comms, connect the comms cable directly into terminals marked LINE. Match up cables to the colours at the other end of the lightning protection unit.
Tank Gauging (option)
Mechanical Registers
Connect the wires from the tank gauging unit to the terminals on the Din rail marked
Tx Rx and G. The Tx wire from the tank gauging unit connects to the Rx terminal.
Cable length should be less than 3 metres.Cable length can be extended up to 10 metres if an opto-isolator is used. Part number FO-TEST-0001
Refer to the specific instructions for the individual unit.
Ensure the perspex cover is refitted after cables are connected.
Compac Industries Ltd.
Page 18 www.compac.co.nz
Precautions when using Generator Power
Tank Gauging Setup
Tank gauging is wired into the terminals marked Tx, Rx and G.
The tank gauging unit will have to be set up with the correct outputs to communicate with the FMS board. Settings depend on the unit.
Type Mode Baud Rate Parity Bit 1 Stop Bit Handshake
Veeder Root Serial
Franklin Veeder Root
1200
9600
Colibri Veeder Root 9600
Odd
No
No
7 Bit
8 Bit
8 Bit
Yes
Yes
Yes
Off
Off
Off
The Compac settings for each model of tank gauge are usually either set at the factory or sent via CompacOnline.
Precautions when using Generator Power
Install power conditioner
Start up
Shut down
The power output from onsite generators can cause power spikes that may damage electrical components within the cabinet. When connecting to sites powered by generators, please take the following precautions:
Although generators are fitted with power regulators, most are not filtered sufficiently for powering sensitive electrical components. We recommend installing a commercial power conditioner and/or UPS between the generator and the unit.
1. Before starting a generator, make sure the power to the unit is turned off.
2. Start the generator, let the generator reach stable operating speed and wait
30 seconds before reconnecting the power to the unit.
For units where the generator starts and stops on demand, install a delay timer or
PLC to automatically isolate the unit until the operating speed and consistent power output is achieved.
Isolate the unit before shutting down the generator.
Compac Industries Ltd.
Page 19 www.compac.co.nz
Wiring Diagram
Compac Industries Ltd.
Page 20 www.compac.co.nz
Modem Connections
Modem Connections
Dial In 56 K Modem
ADSL Modem
3G (NZ) or NextG (Aus)
Modem
The phone line into the DCA cabinet should be 2 core Steel Wire Armour (SWA).
Gland and terminate this cable into the connector on the left hand side of the DIN rail. Apart from the telephone line, the modem is pre-wired at Compac.
ADSL communication requires an ADSL enabled phone line and a Lantronix board.
The Lantronix board is installed and pre-wired at the factory if an ADSL capable
DCA is ordered.
The phone line is connected to the DCA in the same manner as the 56K modem.
Cell Modem - Dial In
The 3G modem (if fitted) is prewired and only requires a SIM card to be fitted.
To fit the SIM card
1. Using a pin or small screwdriver, press the small yellow button in the hole next to the SIM card tray. The SIM card tray will pop out.
2. Remove the black plastic SIM card tray.
3. Insert the SIM card.
4. Refit the SIM card tray.
There is a red diagnostic LED on the end of the Cell modem which will initially be permanently on but will start to flash when the Cell Modem is connected to the Network.
If upgrading from a dial-in cell modem, a Lantronics board is required.
The Cell modem is no longer sold. To change a SIM card:
1. Depress the small yellow button on the top of the cell modem.
2. Remove the black plastic SIM card-holder.
3. Insert the SIM card.
4. Refit the SIM card holder.
There is a red diagnostic LED on the end of the Cell modem which will initially be permanently on but will start to flash when the Cell Modem is connected to the Network.
Compac Industries Ltd.
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Direct Host
Audit Trail Printer
If the DCA is to be connected directly to the PC without a modem, a cable with a 9 pin female d-connector each end is available as an option. This may be cut and additional cable spliced into it to make up the required length up to a maximum of 9 metres.
At the DCA it plugs into the socket marked “Modem”. The wiring for this cable is as follows:
DCA PC
Pin 2 to Pin 3
Pin 3 to Pin 2
Pin 5 to Pin 5
converters.
Distances greater than 9 metres may require RS422 or RS485
If an Audit Trail / Report printer is part of the installation, plug the data cable into the
9pin D connector located in the top left hand corner marked 'Audit Printer'
The Yellow LED CTS/2 on the processor board should come on to indicate that the printer is connected
Compac Industries Ltd.
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Operating Instructions
Operating Instructions
CWID Key & CWID Block Readers
CWID Key & CWID Block Readers
Overview
Standard CWID Key Operation
CWID Block Nozzle Mount
Operation
Compac authorisation units can be equipped with a Compac Wireless
Identifier (CWID) sensor. Drivers with CWID keys can place their key close to the sensor to enable the pumps. The CWID keys have unique numbers so that each transaction can be assigned to a particular CWID.
CWID block transceivers can also be mounted on the pump nozzle so that the pump is authorised automatically when the nozzle is inserted into a fuel tank fitted with a CWID key. The unit can be programmed to cut out if the
CWID signal is lost for 10 seconds in order to prevent filling of unauthorised vehicles.
The driver goes to the unit and places their CWID key close to the CWID
"target". If the CWID is valid, the display will request PIN entry [optional] and
Odometer entry [optional].
If more than one pump is available, the display then requests the driver to select which pump they wish to refuel from.
The display then advises the driver to take fuel.
After the transaction, if the unit is equipped with a receipt printer and the driver requires a receipt, he/she goes back to the unit and re-presents their
CWID key. Select YES to print receipt. (If NO is pressed, a new transaction will be started.)
After printing, the driver lifts the sliding door to retrieve receipt. The receipt is cut off automatically.
The driver goes to the pump and inserts the nozzle into the fuel tank. The unit recognises the key and starts the pump.
Setup
If the nozzle is removed from the filler, the unit will shut the pump down after approximately ten seconds. This it to prevent the filling of unauthorised tanks.
When refuelling is complete, the driver hangs up the pump nozzle and departs.
The CWID aerial is tuned for best performance at the factory. If the CWID board or aerial is replaced then the aerial must be re-tuned. Follow the
instructions for Tuning the Aerial (see page 106)
Compac Industries Ltd.
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CWID Key & CWID Block Readers
Operating Instructions
Figure 4: CWID Key
Figure 3: DCA with CWID Key Reader
Compac Industries Ltd.
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Operating Instructions
HID Readers
Overview
Standard HID Key Operation
HID Readers
Compac authorisation units can be equipped with an HID reader. Drivers with HID keys can place their key close to the sensor to enable the pumps.
The HID keys have unique numbers so that each transaction can be assigned to a particular key.
The display on the unit will read "PASS HID KEY"
The driver goes to the unit and places their HID key close to the HID panel on the unit. If the HID key is valid, the red light at the top of the sensor will turn green and beep once.
If the unit is configured to ask for a customer ID, odometer reading or job number it will read: "ENTER CUSTOMER ID", "LOAD ODOMETER AND
PRESS ENTER" or "ENTER JOB NUMBER".
When the correct numbers have been entered the display will read: LOAD
PUMP NUMBER AND PRESS ENTER". The driver selects the pump number he wishes to use and presses enter. The display will now read:
"GO TO PUMP AND TAKE FUEL". (If the pump number selected is not one connected to the unit or the pump is switched off, the display will read:
"PUMP OFF LINE".)
The driver will then take fuel and then hang up the nozzle, this completes the transaction.
Figure 6: HID Key
Figure 5: DCA with HID Reader
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iTrack Reader
iTrack Reader
Overview
Standard iTrack Operation
Operating Instructions
The Compac unit can be supplied with an iTrack reader that detects vehicles fitted with an authorised transponder and authorises the pump to dispense fuel.
When the driver drives up to the pump the iTrack reader will sense the presence of an authorised vehicle. Depending on site setup the unit display will request PIN entry [optional], Odometer entry [optional] and which pump they wish to refuel from [optional].
The display then advises the driver to take fuel.
After refuelling, if the unit is equipped with a receipt printer and the driver requires a receipt they select YES to print receipt. (If NO is pressed, a new transaction will be started.)
After printing, the driver lifts the sliding door to retrieve receipt. The receipt is cut off automatically.
The driver then drives away from the pump. The pump is now ready for the next transaction.
Compac Industries Ltd.
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USB Module
USB Module
iTrack Reader
The USB Module is mounted in a plastic enclosure with a sealed lid. Under the lid is a slot for a USB stick, an LCD display and four buttons: and arrows toggle between the screens accepts the Yes/No option displayed
rejects the Yes/No option displayed and returns to the "press any key" screen
The screens available for uploading and downloading are:
Set Price - Upload new price schedule from USB stick
Send Cards - Uploads new card authorisation files from USB stick
Get Trans - Downloads all untagged transaction details to the USB stick
Get Buffer - Downloads all transactions in the memory to the USB stick including previously downloaded transactions. (This could be up to several thousand transactions.)
Get All - Uploads and downloads all the above files
The USB module and key can be used while the unit is in operation.
While not recommended, if the USB key is removed while in use, no transaction data will be lost. If the USB key is removed, the operation will need to be repeated to ensure all the data stored on the unit is retrieved.
Figure 7: USB Module
Compac Industries Ltd.
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USB Memory Stick
USB Memory Stick
USB Module
The Compac USB Module comes with a USB stick that has already been programmed for the customer with a unique file number. The number is located in the Compac folder and will allow the USB module to recognise the USB stick.
Each module must have its own key. You cannot have one USB key that covers multiple units.
You should always keep a secure copy of this file as if you lose your Compac USB stick the USB Module will not recognise any other USB stick unless it contains the unique “USB.key” file in the Compac folder.
It is also good practice to keep a secure copy of the Cards folder and Price folder if you are setting up the price through the USB.
The USB Module will display a “Non-Secure USB” error message if the USB Stick does not have the “USB.key” file or the file is not under the Compac folder.
For instructions on handling these files refer to: Working With USB Module Files
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Uploading and Downloading Files
Uploading and Downloading Files
USB Memory Stick
To use the USB Module lift the plastic cover of the module. The screen should display: “COMPAC USB module press any key”.
Plug your USB stick into the USB slot and push any of the keys. It will then display
“Searching USB...”.
If the USB stick does not contain the Comapc USB security code the display will read "Non Secure USB". You will have to load the "USB Key" file onto the key before it will work.
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1) Do All
Uploading and Downloading Files
If the USB stick has the security code and it has found the data on the USB stick, it will display “Select [UP/DN] Do All? [OK]” Refer to the screen Do All. Use the up and down buttons to go through the menu on the USB Module.
If the USB Module can’t find the USB stick, pull it out and push it in again.
1) Do All
“Do All” uploads the cards files and price files from the USB stick to the module and downloads transactions and buffers from the module to the USB stick. Push the green button to start the operation. The unit will read “Please wait...” while it’s uploading transaction and buffer files and downloading cards and price files. Be patient.
If you do not want to use this function, use the up or down keys to scroll through the other options.
Getting the buffer itself could take up to 5 minutes depend on how many transactions are in the unit.
It is very important that you DO NOT unplug the USB stick before the
USB module says “Complete Remove USB”.
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Uploading and Downloading Files
2) Set Price
2) Set Price
Push down button to move to the next option “Set Price”. Push the green button to send the price file to the module. The unit will read “Please wait...” Once the file has been uploaded to the unit it will say “Complete Remove USB”. You can now either unplug the USB stick or wait a few seconds for the screen to return to the menu to continue uploading or downloading more files.
3) Send Cards
The next option is “Send Cards”. Push the green button to upload the card files to the module. The unit will read “Please wait...” Wait for the USB Module to say
“Complete Remove USB”. You can now either unplug the USB stick or wait a few seconds for the screen to return to the menu to continue uploading or downloading more files.
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4) Get Buffer
4) Get Buffer
Uploading and Downloading Files
Move down to the next option “Get Buffer”. Use this option if you want to download all
the transactions from the module. This would include the old transactions that have been downloaded from the module before. This operation could take up to 5 minutes depending on how long the unit has been trading and how many transactions are held in the memory of the equipment. Push the button. The unit will read “Please wait...” Wait for the USB Module to say “Complete Remove USB”.
You can now either unplug the USB stick or wait a few seconds for the screen to return to the menu to continue uploading or downloading more files.
5) Get Transactions
The last option is "Get Trans"(actions). Push the green button to download transaction file from the module to the USB stick. The unit will read “Please wait...”
Wait for the USB Module to say “Complete Remove USB”. You can now either unplug the USB stick or wait a few seconds for the screen to return to the menu to continue uploading or downloading more files.
Every time you download transactions from the equipment, it tags them so they will not be downloaded again using this function. It also marks them as re-writable so as the transactions fill up the memory, it will overwrite the old transactions. Depending on functions, the equipment can store up to 5,000 transactions.
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Working with USB Module Files
Working with USB Module Files
5) Get Transactions
You can access the files on your USB key by plugging it into the USB port of your computer and clicking on the Compac file.
You will see the following folders:
Figure 8: USB key folders
Click on the Cards, Price or Transactions files to view, change or retrieve information.
Only transaction information is uploaded from the module.
Card and pricing information is stored on the key and downloaded to the module when requested.
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1) Cards
1) Cards
Working with USB Module Files
Opening the Cards folder will show the Excel spreadsheet file for the cards called cards.csv.
Figure 9: Cards spreadsheet
Adding a Card
Deleting a Card
PIN Numbers
To add a card, enter the new card number in column A and the word TRUE in column B. Save the changes. Next time the USB key is inserted in the module and the Send Cards function selected, the new card number(s) will be installed.
Change the appropriate field in column B to FALSE. Save the changes.
Next time the USB key is inserted in the module and the Send Cards function selected, the card(s) will be deleted.
The module will upload card information from the USB key and overwrite card information stored in the USB Module. The module cannot download card information to the USB key. information.
It is not recommended to delete cards by deleting the card
If you wish to use PIN numbers for added card security, you can add a new column titled SELECT_PIN. (Depending on the set-up you ordered, this may already be entered.) When a PIN number is added in this column, the user will be prompted to enter their PIN number. If a cell in this column is left blank, a PIN will not be asked for.
PIN numbers are 4 digits as standard.
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Working with USB Module Files
User ID
1) Cards
The unit can be set up to manage user ID numbers. It requires a change to the configuration code of the unit and a new file called cardusers.csv added to the Cards folder of the USB key.
When set up, the unit will prompt for a user ID number and then a PIN number (if the card is set-up with a PIN).
Users are not linked to a particular card.
As PIN numbers are assigned to the card, all users will have to enter the same PIN number.
To assist with administration, you can set up a column linking names to ID numbers but this information will not be transferred to any reports.
It is not recommended to delete user IDs by deleting the information. Use the word FALSE in the VALID column to remove the user
ID from the unit.
File Format
If the any of the above files are lost then a new file can be recreated by duplicating the headers in row 1 (case sensitive). Enter the card fields and save as a .csv file.
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2) Price
2) Price
Figure 10: Pricing Spreadsheet
Changing Price
File Format
Working with USB Module Files
Clicking on the Price file will show the pricing spreadsheet. Click on the icon to display the pricing information.
To change pricing, change the figure(s) in column B to the new value. ($ per litre) Next time the USB key is inserted in the module and the Set Price function selected, the new price(s) will be installed.
The module will upload pricing information from the USB key and overwrite the information stored in the USB Module. The module cannot download pricing information to the USB key.
If the price file is lost then a new file can be recreated by duplicating the headers in row 1 (case sensitive). Enter the pricing information and save as a .csv file.
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Working with USB Module Files
3) Transactions
3) Transactions
The Transactions folder has the downloaded transactions from the USB module. Click on the file you wish to view.
To help you find the correct file the transaction files are named using the following format: Transactions_Day (DD) Month (MM) Year (YYYY) Time
(Hours Minutes Seconds).TRA
Example: Transactions_30112009140653.TRA was created on the 30th
November 2009 at 2.06 and 53 seconds PM.
Compac Industries Ltd.
Figure 11: Transactions file
File Format
The files shown are as follows:
Reference - Every transaction is given a consecutive number from initialisation of the USB module
Amount - The value of the transaction in local currency
Quantity - The amount of fuel dispensed in litres
Hose - The hose number used
Product - The product code number
Pump - The pump number
Card Number - The number of the card used for the transaction
Local Date Time - The date (DD/MM/YYYY) and time (24 hour clock) of the transaction
Odometer - The odometer reading if entered
Tag - Information is shown here if the unit uses mapped cards
User ID - The ID number of the user if the unit is set up to prompt for a number
Page 37 www.compac.co.nz
Customising Your Transaction Reports
Working with USB Module Files
Customising Your Transaction Reports
If you want to include more card information on your Transaction reports we have developed an automated process to include card information in your transaction file. This software requires an update to existing USB keys that do not have it. The new software is called USBTransJoin.exe and as its name suggests, it joins the card information on the USB key to the transaction records
Software installation and setup instructions
1. Copy the USBTransJoin.exe file onto the Compac USB key and put it in the “Compac” Folder
2. In the “Cards” folder you will have a file called cards.csv . The two standard columns in this file are “CARD_NUM” and “VALID”
3. To include information from this file into your transaction records you will need to create new columns that start with the prefix “D_” . For example, if you wanted to include the name and unit number of the vehicle using cards you would add in two columns titles “D_Name” and
“D_ Unit Number”. See the screen shot below showing this example.
4. There is no limitation to the number of extra columns you add to the card file however the “CARD_NUM” and “VALID” column must not have their column names altered or other columns added to the left hand side of them.
Compac Industries Ltd.
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Working with USB Module Files
How to use the software
Run the USBTransJoin.exe software by double clicking on it. A dialog box with appear with the message
“ Card file found”
Click on the “Process Transactions” button to merge the card information with the transaction information. A conformation message will appear showing the file path of the file created.
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Browse to the transactions folder on the USB key, a new folder will have been created titled “PostProcess”. Inside this folder will be a CSV file with the merged transaction and card information. Any of the card information fields with the “D_” suffix will appear on the right side directly after all the normal fields that are in a transaction file. If you do not have any information allocated to that card the headers will be in this file but there will not be any information against that card. In this example below card number 51 had the name “Test 39” and Unit number “188” assigned against it.
Page 39 www.compac.co.nz
Customising Your Transaction Reports
Powering Up
Powering Up
When you power up the USB Module it will display “COMPAC USB module
...no host” as the software has not started running yet. It should change after 2 minutes or so and display the idle message saying ”press any key”.
If the no host message does not clear in 5 minutes, check all the cables are plugged in to the Compac Box.
Figure 12: ....No Host Screen
Figure 13: Compac Box
Connections
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Set Up
Set Up
System Setup
System Setup
The unit uses the ComFMS circuit board. All set up is done using the four line dot matrix display on the PIN Pad.
Please contact your local Compac service agent if you have any problems.
The area where installers have the most difficulty is in setting up pumps and cards.
Where possible Compac will set up the Pumps and Cards in the unit during manufacture. However as these details are not always available, some setting up may be required on site
Refer to tables later in this manual for detailed instructions on how to set up each parameter.
Software Identification
To identify the software versions installed in the unit, the eprom software version and then the downloaded software version are shown on the display during powerup. The downloaded software version is displayed in the screen below.
Software version may differ from example shown above. Check with help desk for the appropriate version for your unit.
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Option #1 REPORTS
Main Menu Options
The following is usually displayed when the unit is not in use.
Main Menu Options
If setup is required, push <NO> and “ENTER PASS CODE” will be displayed. Enter the pass code to access the main menu. (Factory default 654321). If you lose your pass code, contact Compac to get it reset.
The following options are displayed:
Option #1 REPORTS
The reports menu is not used on current models. For old systems running audit trail printers, contact Compac for setup advice.
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Main Menu Options
Option #2 CARDS
Selecting 2 Cards will bring up this screen
Option #2 CARDS
Choose 1 Identifier Validation to set up cards or 3 Network Setup to enter Access and ISO settings
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Option #3 FUELS
Option #3 FUELS
Selecting Fuels will bring up the following screen:
Main Menu Options
Depending on your software, the Density line may not show.
Compac Industries Ltd.
Use the Yes and No buttons to scroll through the fuel types.
To change the price for the fuel grade, press 2 and the price will start flashing
Enter the new price in a four digit format and press Enter.
The following table describes the process.
Keyboard Entry Result on Display
Enter Passcode
<ENTER> Main Menu is displayed
<3> Fuel Menu is displayed
1) GRADE XX
<2>
2) PRICE 0.000
1) GRADE XX
2) PRICE 0.000 (flashes)
Type in new price
<ENTER>
<N> or <Y> to change grade
<CLEAR>
1) GRADE XX
2) PRICE 0.000 (still flashes)
1) GRADE XX
2) PRICE 0.000 (stops flashing)
Returns to Main Menu
Operation
Change Price
Use the N and Y keys to scroll up and down the
Grades
Change another price
Escape
Manual pricing is overidden by USB or internet pricing.
Page 44 www.compac.co.nz
Main Menu Options
Pump Grade Maps
Option #3 FUELS
13
14
15
16
21
22
8
9
10
6
7
4
5
11
12
1
2
3
Grade
Number
Standard
Setup
Super
Unleaded
Diesel
PULP
LPG
Oil
Kerosene
Avgas
Jet A1
Water
CNG
MPD (Multiproduct)
Oil 1
Oil 2
Oil 3
Oil 4
Receipt
Auth.
BP Fuelcard
Setup (NZ)
Diesel
Super
Oil 1
Oil 2
T/Wash
C/Park
LPG
Unleaded
W/Bridge
Oil 3
Avgas
Jet A1
Multi-product
Oil 4
Oil 5
N/A
Receipt
Auth.
Mobil Fuelcard
Setup (NZ)
Super
Unleaded
Diesel
CNG
LPG
Oil
Kerosene
Avgas
Jet A1
Water
(not used)
Multi-product
Oil 1
Avgas
Jet A1
N/A
Receipt
Auth.
A receipt station (grade 21) has a cardreader with which the holder of a validated card may request a receipt for a transaction carried out on any pump.
An authorisation station (grade 22) has a cardreader that enables the holder of a validated card to select and use a pump. This is typically used when non-Compac pumps are installed. An optional receipt printer may be attached to the authorisation station.
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Option #4 SYSTEM
Main Menu Options
Option #4 SYSTEM
To set up a system the following parameters have to be set:
to dial into it.
The Passcode and Site number have to be set up to enable Netbase
The password and site number have to be set on site as they cannot be changed remotely by Netbase
The Compac factory Passcode on new equipment is 654321.
The system screen looks like this:
Passcode
The factory set passcode 654321 can be changed using the "PASSCODE" option in the Systems menu. Passcodes can be from 1 to 6 digits long.
If you want to change the passcode, enter it and press Enter.
Make sure you have recorded the new passcode as you will be locked out if you forget it and the memory will have to be erased to reset it.
The following table describes the process.
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Main Menu Options
Option #4 SYSTEM
Keyboard Entry Result on Display
Enter Passcode
<ENTER>
<4>
<1>
Type in new passcode
<ENTER>
Main Menu is displayed
System menu is displayed
PASSCODE = XXXXXX
(flashes)
PASSCODE = XXXXXX (still flashes)
Returns to System menu
Operation
Change Passcode
Site Number
The site number is set by using the "SITE NUM" option in the Systems menu
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If you want to set the site number, enter it and press Enter.
The following table describes the process.
Keyboard Entry Result on Display Operation
Enter Passcode
<ENTER>
<4>
<2>
Main Menu is displayed
System menu is displayed
SITE = XXXXXX (flashes)
SITE = XXXXXX (still flashes)
Change Site Number
Type in site number
(Factory set Site number is #1 which can be left if unit is not part of a
Network. If part of a Network, consult the
Network
Supervisor.)
<ENTER> Returns to System menu
Page 47 www.compac.co.nz
Option #4 SYSTEM
Setting the Clock
Main Menu Options
The setting of the clock is very important, as transactions are stored in chronological order. The clock will need to be changed to compensate for Daylight Saving time.
If the clock setting is found to be wrong, upload transactions before setting the clock correctly to ensure that transactions are picked up in the correct order
To set the clock follow this procedure carefully as changing the wrong numbers may disable the system < > means push that key.
Keyboard Entry Result on Display
Enter Passcode
<ENTER>
<4>
<3>
<ENTER>
Main menu is displayed
System menu is displayed
ENTER DD/MM/YY HH:mm
DD = day
MM = month
YY = year (20YY)
HH = hour (in 24hr time) mm = minutes
Returns to system menu
Operation
Set Date and Time
The clock setting is not shown on the display. To check the clock setting is correct, do a zero dollar transaction and check the time/date data on the receipt.
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9
10
11
12
2
3
4
Main Menu Options
Option #4 SYSTEM
Configuration "A" Settings
The configuration "A" is a 12 digit code that configures the unit for each application.
This is usually set at the factory. Only change the configuration settings if you are sure that all information is backed up and that you are aware of any consequences.
Digit
1
Operation
Controller
Type
Unused
Unused
Receipt
Option
Options
3 - Driveway Card Acceptor (DCA / ComFutra Default / Card King )
4 - Enable HID reader (Clock&Data)
5 - Enable HID reader (26bit Wiegand)
0- Default
0- Default
0 - Default
5 - Does not display NO RECEIPT in DCA mode if no receipt printer fitted
Display
5
6
Unused 0- Default
PR2
7
8
Card File 0 - Default
5 - Big Hot Card file
User ID option 0 - No PIN. Note: Encoding on the card can activate a prompt for PIN
1 - Prompts for Employee number
2 - Prompts for Fleet number
4 – Prompts to "Enter Pin" and then forced User ID. If the wrong pin is entered it will display "invalid Card"
6 - Prompts for Vehicle number
Odometer prompt
0 - No odometer. Note: Encoding on the card can prompt for odo
1 - Load Odo/Engine Hours
UIP
Card type
Validation option
Unused
Track
0 - Cards not requiring specific configuration
2 - Mobilcard
4 - Prompts for Employee Number (Card number used as Employee
Number)
6 - Air BP card
7 - Shellcard
9 -Vehicle Number Authorisation (Prompts for vehicle number)
2 - Limited Validation - Cards
3 - Extended validation - Cards
0 - Default
2 - Track 2
ODO
ABP
LVC
EVC
T2
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Option #4 SYSTEM
Changing the "A" Settings
Main Menu Options
This is changed using the keypad and display. Follow this procedure carefully as changing the wrong numbers may disable the system. < > means push that key.
Keyboard Entry Result on Display Operation
Enter Passcode
<ENTER> Main Menu is displayed
<4> System menu is displayed
<4>
Edit 12 digit number
<ENTER>
CFG A = XXXXXXXXXXXX
(flashes)
was XXXXXXXXXXXX
CFG A = XXXXXXXXXXXX ( still flashes)
was XXXXXXXXXXXX
Returns to System menu
Set Configuration A
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Main Menu Options
Option #4 SYSTEM
Communicator Configuration code B (CFG B)
The Configuration Code B options available may depend on the software version. Refer to the following charts for options.
For credit card units refer Credit Card Units "B" Settings (see page 53)
Not all options shown may be available on your unit. If unsure, please refer to the Helpdesk for more information.
Digit
1
2
5
6
7
3
4
Unused
CIM-less DCA
Unused
Shift Reports
Audit Trial
8
9
10
11
Netpac reports
Tax
Accountpac
Override
12
Operation
Unused
Printer
OIML options
Options
0
0 - Seiko drop box printer
2 - T2460 printer with cutter
3 - T2460 printer without cutter
0
0
0
0 – DCA with CIM (early version card reader) Default Setting
1 – DCA with PINPad and Magtek TTL card-reader (changes receipt cut length)
0 - LX300 (7bit; Even parity; 1 stop bit; 9600baud)
1 - LX300+ (8bit; No parity; 1 stop bit; 9600baud)
0
0
0
0 - Default
1 - Ignore expiry date
2 - Ignore Grade Restriction
3 - Ignore both Expiry date and Grade restriction (software dependent)
1 - OIML checking
2 - OIML checking and Video Primary display (COMMANDER)
2- UPS checking (DCA)
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Option #4 SYSTEM
To change the "B" settings
Keyboard Entry
Enter Passcode
<ENTER>
<4>
<5>
Type in 12 digit number
Main Menu Options
This is changed on the keypad and display on the unit. Follow this procedure carefully as changing the wrong numbers may disable the system < > means push that key.
Result on Display
Main Menu is displayed
System menu is displayed
CFG B = XXXXXXXXXXXX (flashes)
was XXXXXXXXXXXX
CFG B = XXXXXXXXXXXX ( still flashes)
was XXXXXXXXXXXX
Returns to System menu
Operation
Set Configuration B
<ENTER>
Compac Industries Ltd.
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Main Menu Options
Option #4 SYSTEM
Credit Card Units "B" Settings
3
4*
5**
8
9
6
7
10
11
Digit Operation
1
2
Unused
Printer
12
Transactions
CC DCA
CC DCA
Unused
Unused
Unused
Unused
Unused
Override
OIML options
The Compac credit card capable units can be set up with a variety of credit card authorisation options using the "B" settings. The settings differ from the normal "B" options fitted to the standard unit.
Options
0
0 - Seiko drop box printer
2 - T2460 printer with cutter
3 - T2460 printer without cutter
0 – Default, transactions must be deleted before over writing.
6 – Transactions are automatically deleted.
0 – Default
1 – $5 Over Authorisation
0 – Standard, no CVC2 Prompt, no authorisation retry
1 – CVC2 Prompt, no authorisation retry
2 – Authorisation retry, no CVC2 prompt
3 – CVC2 Prompt and authorisation retry
4 – Selectable authorisation range
5 – CVC2 + Enter authorisation
6 – Enter user selected authorisation
0
0
0
0
0
0 - Default
1 - Ignore expiry date
2 - Ignore Grade Restriction
3 - Ignore both Expiry date and Grade restriction
0 - No OIML checking.
2 - UPS checking (DCA)
Compac Industries Ltd.
Page 53 www.compac.co.nz
Option #4 SYSTEM
To change the "B" settings
Keyboard Entry
Enter Passcode
Main Menu Options
* When option 1 is selected, the unit applies for an authorisation amount
$5.00 more than selected. This is to prevent pumps over running and dispensing more than the amount authorised which can create conflict at the authorising bank.
** These options can be set to offer a variety of authorisation amounts and whether a CVC2 (back of card security code) entry is required.
This is changed on the keypad and display on the unit. Follow this procedure carefully as changing the wrong numbers may disable the system. < > means push that key.
Result on Display Operation
<ENTER>
<4>
<5>
Type in 12 digit number
Main Menu is displayed
System menu is displayed
CFG B = XXXXXXXXXXXX (flashes)
was XXXXXXXXXXXX
CFG B = XXXXXXXXXXXX ( still flashes)
was XXXXXXXXXXXX
Returns to System menu
Set Configuration B
<ENTER>
Compac Industries Ltd.
Page 54 www.compac.co.nz
Main Menu Options
Option #5 PUMPS
Option #5 PUMPS
To set up a pump each of the following parameters have to be set:
(There is also an option for Bay Number which is only used in special applications.)
Use the YES and NO keys to select to the pump number
If a Dual pump on Gilbarco comms the pump number on side B should be lower than the pump number on side A. e.g. A = 2, B = 1
For Compac comms the side A pump number is usually the larger number but will work either way round.
Figure 14: Typical settings for hose 1
Compac Industries Ltd.
Page 55 www.compac.co.nz
Option #5 PUMPS
Comms Channel
Comms Type
Pump ID
Main Menu Options
The comms channel will usually be set at the factory depending on the site setup.
Channel 1 or Channel 2 are the available options.
Number Operation
1
2
0
Channel 1 pump comms e.g. via 2 pin 'PUMP COMMS 1' on rear panel
(for Compac pumps) Can also be setup for RS232 comms via Port #5
Channel 2 pump comms used for the following:
(a) Gilbarco comms I/F via TTL Port #4
(b) Email comms I/F via TTL Port #4
(c) 2 nd Comms channel (pumps 17 to 32) 'PUMP COMMS 2' on rear panel via TTL Port #4
(d) Tankgauging I/F (e.g. VeederRoot, Diptronic, Franklin )
No comms -This will disable comms to a pump even if all the other parameters are set correctly
For Compac pumps enter <2>
For Gilbarco pumps enter <6> (goes to sub-menu to select Gilbarco type)
Important note when setting up Gilbarco pumps
Electroline pumps may need to be setup as Hilines or vice-versa. If experiencing
difficulties getting Gilbarco pumps to work on a Communicator, try changing the
type. After changing the type, the Communicator MUST be re-powered.
For Email pumps enter <7> or <8> (depending on type of pump)
If in doubt, contact your Compac agent for the correct settings.
For simplicity, this is usually set to the same number as the Pump number. The
Controller looks for a pump with a pump number that matches the ID number
Eg. Pump number 01 set up in controller but ID set to 05
Controller looks for a pump with pump # 05
Compac Industries Ltd.
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Main Menu Options
Option #5 PUMPS
Product Group Number
Options 1,4,5,6 & 7 require the <ENTER> key to be pressed to save the number you have entered (the cursor flashes). Options 2 & 3 are saved as you type in the number (the cursor does not flash).
Keyboard Entry Result on Display Operation
Enter Passcode *
<ENTER> Main Menu is displayed
<5>
<1>
Pump Menu is displayed
'Num xx' flashes
Type in pump number
<ENTER>
'Num xx' still flashes
<2> **
<3> ***
<4>
Type in ID number
<ENTER>
<5>
'Num xx' stops flashing (number saved)
Scrolls between 1,2 & 0 each time
<2> pressed
Comms Type Menu is displayed
'ID' flashes
'ID' still flashes
'ID stops flashing (number saved)
'H1-G01' flashes
Set Pump Number
Set pump channel number
Set pump comms type
Set ID Number
Set hose 1 Product group
Type in Number
<ENTER>
'H1-G01' still flashes (Single, Dual, 4 & 6
Hose Multi)
<6>
'H1-G01' stops flashing (number saved)
'H1-G02' flashes
Type in Number
<ENTER>
'H1-G02' still flashes
Set hose 2 Product group
(Dual, 4 & 6 Hose Multi only)
<7>
'H1-G02' stops flashing (number saved)
'H1-G03' flashes
Type in Number
<ENTER>
'H1-G03' still flashes
'H1-G03' stops flashing (number saved)
Set hose 1 Product group
(6 Hose Multi only)
Refer to Tanks/Pumps/Groups (see page 69) first for a detailed explanation on how
to set up groups.
Compac Industries Ltd.
Page 57 www.compac.co.nz
Comms Options
Comms Options
Main Menu Options
The unit can support two protocols at once out of the following:
Compac/PEC
Gilbarco
For Email and Gilbarco comms, interface boards are required
These can be connected to either Port 4 (TTL) or Port 5 (RS232) although if only one interface board is used, it is normally connected to Port 4 (TTL)
If BOTH Email and Gilbarco comms are required, then Compac comms are unavailable.
Comms Channels
The Communicator has two comms channels (Compac or Gilbarco and Email).
Usually Compac pump comms are assigned to channel 1 and the other comms assigned to channel 2.
Channel 1 can be either Current loop or RS232 (to either an Email or Gilbarco I/F board)
Channel 2 is TTL (to either an Email or Gilbarco I/F board)
Channel 1
(Current Loop)
Channel 2
(Current Loop)
Compac/PEC
Compac/PEC Compac/PEC
Compac/PEC
Compac/PEC
This table shows which combinations of protocols are used on the two channels
Channel 1
RS232
(Port 5)
Gilbarco
Channel 2
TTL (Port
4)
Gilbarco
Gilbarco
Dip-Switch
1
ON
ON
ON
ON
OFF
OFF
Dip-Switch
2
OFF
OFF
OFF
OFF
ON
ON
Dip-Switch
6
OFF
ON
OFF
OFF
OFF
OFF
Dip-Switch
7
OFF
ON
OFF
OFF
OFF
OFF
Compac Industries Ltd.
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Main Menu Options
Comms Dip-switches
Comms Options
The comms dip-switch is an 8 way switch but normally only numbers 1 and 2 are used. These two switches direct Channel 1 comms to either Current Loop or RS232
(Port 5).
Only one of these switches must be on. The factory default setting is 1 ON 2-8 OFF.
Where more than 16 pumps are controlled, the Current Loop Channel 2 can be added by using Dip switches 6 and 7.
Second Current Loop Comms Channel
There are two current loop comms channels (for Compac Pumps) on the Com FMS board. If a fault occurs on Current Loop Channel 1 and Current Loop Channel 2 is not being used then the channels can be switched over.
To connect Compac pumps to the second current loop comms channel
1. Change the comms channel in the pump setup to Channel 2. Refer to Pumps
2. Move the wires on the 2 core comms cable on the “Current Loop” plug to the second position in from each end. Refer Comm FMS Board Replacement (see
3. Change the dipswitches to the following settings:
1 X
6
7
8
4
5
2
3
ON
ON
X
X
X
X
X
Compac Industries Ltd.
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Comms Options
Email Comms
Main Menu Options
Email board unplugged from Communicator board
Email board plugged in but pump not connected
Email board plugged in but pump set up for
Compac comms
Status of LEDs on Communicator board when connected to Port #4
Red Rx Green Tx
Off Flashes rapidly
Flashes
Off
Flashes in time with Rx
Flashes rapidly
Email board plugged in but pump set up for wrong channel
Email board plugged in but pump ID incorrect
Email board plugged in and operating
correctly
Off
Flashes
Flashes very rapidly and is much brighter that Tx almost looks like its stuck
on
Off
Flashes in time with Rx
Flashes very rapidly
1
2
3
4
5
6
7
8
9
10
1-
2- Brown
3- Blue
4-
5- Red
6- Green
7-
8-
9- Black
10- White
Cable between Port #4 and J4 on Email board
Note the connections are the same both ends
Compac Industries Ltd.
1
2
3
1- White
2- Blue
3- Shield
J1 Comms plug on Email board
Dip Switch SW1
The Yellow, Orange Red and Brown switches should be closest to the centre of the board i.e. A,B,C & D visible
Only issue C Communicator boards support Email protocol
Multi hose Email pumps are not supported.
The Shield and Blue wires should not be swapped over. If they are the system may appear to work but cause intermittent comms problems.
Take great care line up the locking tabs on the green plugs correctly as reversal of these will damage the Email board.
Page 60 www.compac.co.nz
Main Menu Options
Gilbarco Comms
Red LED
Flashes rapidly and unevenly
OFF
Green LED
Flashes rapidly and unevenly
Flashes rapidly
Status of the Red and Green LEDs on Port #4
Pump communicating normally
Comms Options
ON OFF
ON Flashes rapidly
(dimly)
Flashes slowly Flashes slowly
(and dimly) (and dimly)
(simultaneously with Red LED)
Flashes rapidly and unevenly
Flashes rapidly and unevenly
Comms channel set up for Channel 2 but Gilbarco board not connected
Gilbarco board connected but Comms channel not set up for Channel
2
Gilbarco board connected, Comms channel set up for Channel 2 but no pump connected
Comms channel set up for Channel 2 but short on Gilbarco pump comms or pump comms wires reversed.
Pump appears to be communicating but does not work when nozzle is lifted - Pump is set up as a Hi-line instead of an Electroline
A DC voltage of approx 2 to 5V can be measured across the Gilbarco comms to establish whether a pump is connected.
Compac Industries Ltd.
Page 61 www.compac.co.nz
Comms Options
Gilbarco Wiring
Main Menu Options
Wiring can either be from CON3 on the Gilbarco I/F board to TTL port 4 on the communicator board (channel 2 only) or from CON4 to RS232 port 4 on the communicator board. Examples are shown below:
Compac Industries Ltd.
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Main Menu Options
Comms Options
Figure 15: Gilbarco Interface Card with TTL connection
Compac Industries Ltd.
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Option #6 TANKS
Main Menu Options
Option #6 TANKS
This is usually set at the factory. The only time it might need to be changed is if a tank gauge is added or if the tank gauge is changed.
The following Tank interface options are available:
1. Theoretical (THEO)
2. VeederRoot (VDDR or FRNK)
3. Diptronic (DIPT)
4. Franklin (FRNK)
5. Colibri (FRNK)
The following instructions refer to the Franklin setup. Slightly different screens may appear if other tank options are selected.
The Franklin setup displays the information sent from the tank gauging unit and also works for Veeder Root TLS2 and Colibri units. Other setups require a strapping table to be entered.
Select Tanks from the main menu.
Menu Option
1. No XX
2. Status
3. Status
4. Delivery
5. Dip (L)
7. Setup
8. COMMS
Function
Tank number
Operation
Scroll up and down with NO and YES to select tank
Displays theoretical Capacity and Volume
Displays tank temperature (Franklin option only)
Enter in delivery of product Type in delivery volume (Theoretical only)
Enter in dipped volume (in litres)
Sets up alarms, capacity and Product Group.
Sets up comms type
Type in new volume (Theoretical only)
Refer to Tank setup table
Refer to Tank Comms table
Tank number is usually set as 1. If there are more tanks, use the YES and NO keys to select to the tank number you want to set up.
Compac Industries Ltd.
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Main Menu Options
Tank Setup Table
Option #6 TANKS
Select Setup from the Tanks menu and the following screen will open.
Keyboard Entry
<7>
<3>
Type in capacity
<ENTER>
<4>
Type in product group number
<ENTER>
<CLEAR>
<CLEAR>
For the Franklin and Colibri units, only the capacity and group (if using groups) need to be entered.
Result on Display
Capacity
Group 00
Capacity = XXXXXXXX
Operation
Returns to Setup menu
Cursor flashes
Cursor stops flashing
Returns to setup menu
Returns to main menu
Set Tank capacity (NOT required for Diptronic, Franklin or Colibri)
Set group
For the units setup with Franklin comms, return to the main tanks menu and select
(2) Status. The tank gauge readings should be displayed. Select (3) Status and the tank temperature should be displayed.
Depending on tank gauging and software installed, other options may or may not be available.
Compac Industries Ltd.
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Option #6 TANKS
Tank Comms Table
Main Menu Options
Select Comms from the menu and the following screen will open.
Keyboard Entry
<8>
<1>
<2> (NOT shown in
THEO Mode)
Pressing 1 will scroll through the comms options.
Result on Display
THEO \ FRNK \ VDDR \ DIPT
2. CHANNEL X
3. ID XX
4. PGRM ID
2. CHANNEL 0, 1 or 2
Operation
Scroll through by repeatedly pressing <1> to select comms type
Scroll through by repeatedly pressing <2> to select Channel number 2
<3>
<4>
ID
PGRM ID
Tank Gauging normally works on
Channel 2 (Selecting Channel 0 turns the tank off)
Same as tank number
Not used
Depending on tank gauging and software installed, other options may or may not be available.
Tank Gauging Troubleshooting
To check that the tank gauging unit is communicating with the FMS board, look at the following LEDs:
Compac Industries Ltd.
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Main Menu Options
Option #6 TANKS
Most tank gauging is set up on Port 4 Channel 2. The exception is for units controlling Gilbarco pumps.
If the green Tx LED is not flashing, check the settings in the FMS board.
If the red Rx LED is not flashing, check the settings in the tank gauge unit.
If all settings are correct, check for a cable fault by shorting the Rx and Tx wires together at the tank gauge end. The LEDs should flash together. If not, there is a break in the cable.
The wiring of the tank gauging cable may change for different models. If you are changing tank gauge units, you may need to swap the Tx and Rx wires to get it to work.
Compac Industries Ltd.
Page 67 www.compac.co.nz
Option #7 PRODUCT GROUPS and GRADES
Main Menu Options
Option #7 PRODUCT GROUPS and GRADES
The allocation of tanks and pumps for fuel dispensing involves the use of groups. (If you are used to the concept of grades, you can think of groups as the equivalent of grades.) The group is a controller protocol that aids product reconciliation and also enables fuel dispensing to be tailored to suit different local conditions. The group is like a junction box through which tanks, pumps, devices and products are assigned.
Compac Industries Ltd.
Page 68 www.compac.co.nz
Main Menu Options
Tanks/Pumps/Groups
Concept
Unleaded
Un lea de d
Un lea ded
Tank #
11 ed
Group 1
dedicated to
Function 2
LPG #12
Group 2
dedicated to
Function 1
Groups
S up er
3
3
dedicated to
Function 3
Ta nk
S
#
14 up er
Super
Supe r
Tanks/Pumps/Groups
Groups
A group is set to one function - e.g. a product - with all the tanks, pumps, and devices needed to perform that function.
Function 2
Unleaded
Function 1
LPG
Functions
A function is an interface between the installation and client - e.g. dispensing a product.
Functions 1 - 16 are products,
Function 21 is the receipt station,
Function 22 is the authorisation station.
Tanks
Each tank must be individually set to a group.
A tank can only be set to one group.
However, more than one tank may be set to the same group.
Function 3
Super
Pumps
Each pump must be individually set to a group.
A pump can only be set to one group.
However, more than one pump may be set to the same group.
Multi-Product Dispensers
Each hose on an M.P.D. must be individually set to a group.
E.g. in the example shown, an M.P.D. dispensing
LPG and Super would have its LPG hose(s) set to
Group 2 and its Super hose(s) set to Group 3.
The first stage in setting up is to marry the functions performed by the site to groups that you create in the groups menu option. Each group is dedicated to one grade or function.
In the 'Groups' menu option, first select a unique number for a group, then select the number of the grade or function it is to be dedicated to. The group numbers don't have to be in sequence and may be any numbers between 1 and 20.
For the grade/function map refer to Pump Grade maps (see page 45).
Compac Industries Ltd.
Page 69 www.compac.co.nz
Tanks/Pumps/Groups
Tanks
Select Tank
Select Tank - Group
Pumps
Select Pump
Set Channel
Set Type
Set ID
Set hose – Group
Main Menu Options
Once the groups have been decided, the 'Tanks' menu option enables each tank to be allocated to a group. A tank must be dedicated to one group; it cannot be allocated to different groups. However, more than one tank may be dedicated to the same group.
Each tank must be set up individually
This option allows you to match the tank number to the appropriate group number.
The 'Pumps' menu option is where pumps are set up.
Each pump is set up individually.
0 - offline / not used.
1 - on board current loop 1 / external protocol converter.
2 - on board current loop 2 / internal protocol converter.
C12 - Compac current loop pump comms, 1200 baud (NZ Standard).
C24 - Compac current loop pump comms, 2400 baud (Compac pumps only.
GC - Gilbarco Calcopac.
GEL - Gilbarco Electroline.
GHL - Gilbarco High line.
GMP - Gilbarco Multi product.
EME - Email Eclipse
EMV - Email Vision
The number in the pump head. This must be unique per channel, per protocol.
Allocate different product hoses to different groups; for a single hose just set
H1.
Compac Industries Ltd.
Page 70 www.compac.co.nz
Main Menu Options
Setting Product Groups
Pumps are not directly assigned to a Product Grade
Each pump is assigned to a Product Group
Setting Product Groups
Each Product Group is in turn assigned to a Product Grade
For simplicity, in the majority of applications the Product Group numbers can mirror the Product Grade numbers according to the standard Grade
Map
1
4
5
2
3
6
7
8
9
Grade number
Keyboard Entry
Enter Passcode
<ENTER>
<7>
Type in product number
Refer to Grade Map for
Product number
<ENTER>
Use N and Y keys to scroll up or down to select another Group or <CLEAR>
The most common are:
Product names as they appear
in the Communicator / Commander
Super
Unleaded
Diesel
PULP
LPG
Oil
Kerosene
AVGAS
JET A1
Also referred to, or used for the
following products
Premium, Premium Unleaded, 96, LRP
Unleaded 91 , 91, ULP
Premium Unleaded Petrol
This option simply assigns products to groups
Result on Display
Main Menu is displayed
1) Group # XX
2) IS XX Product (or NOT set)
Operation
Select Group to assign product to Use N and Y keys to scroll up or down the Groups
<2> 1) Group # XX
2) IS XX (flashes) Product (or NOT set)
2) IS (Selected Product name)
Same as for previous Group
Returns to Main menu
Compac Industries Ltd.
Page 71 www.compac.co.nz
Pump numbers for each model
Assigning Pump Numbers to Hoses
Assigning Pump Numbers to Hoses
Pump numbers for each model
Model
Master Premier Laser Single
Master Premier Laser Dual
Laser 4 hose Quad
Legend 4 hose
Legend 6 hose
Number of pump numbers to set up
One
Two
Two
Two
One in each C4000
Order of pump numbers
Compac comms
The pump number for Side A is usually lower than Side B
Gilbarco comms
The pump number for Side A must be higher than Side B
Assigning Hoses to Product Groups
It is important to look at the Pump or Dispenser from the 'FRONT'
Remove the doors and a 'FRONT' sticker will be found on the hydraulic mounting rail.
When looking at the front of the Pump/Dispenser, Hose 1-Side A is always on your right (as per the following diagrams)
Compac Industries Ltd.
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Assigning Hoses to Product Groups
Legend 4 Hose, 6 Hose and Laser 4 Hose Quad
The layout for Hose 1 and 2 is the same for 4 hose and 6 hose MPDs
On a 6 hose MPD, hose 3 is in the middle
As Hose 1 (side A) is opposite Hose 1 (side B) the product group will be the same for both.
Hose 4
Side B
Hose 3
Side B
Legend 4 Hose &
Laser 4 Hose Quad
Hose 2
Side A
Hose 1
Side A
FRONT
Hose 2
Side B
Hose 2
Side A
Hose 3
Side B
Legend 6 Hose
Side A
Hose 3
Side A
FRONT
Hose 1
Side B
Hose 1
Side A
Compac Industries Ltd.
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Master, Premier and Laser (Single and Dual)
Assigning Hoses to Product Groups
Master, Premier and Laser (Single and Dual)
Hose 1
Side B
Master Premier &
Laser (Single & Dual)
FRONT
Side A
Hose 1
Compac Industries Ltd.
Page 74 www.compac.co.nz
Cards
Cards
Expiry Date
Expiry Date
Overriding the Expiry Date
The expiry date on the card must be less than 10 years from today's date. If the date is more than 10 years old, Expired Card will appear when the card is swiped. To allow expired cards to be used you can use this procedure:
Change the second digit from the right in the 'B' configuration code to 1.
Enter the Passcode. If the Display on the unit reads “ENTER PASS CODE” type in your 6 digit Passcode. (If you do not know the passcode, contact the Compac
Industries Help Desk. The default Password on new Communicator Controllers is
000000) Or, if the display reads PASS CARD, press the <NO> key. This will then bring up “ENTER PASS CODE”. The main menu will then be displayed.
Press <4> (SYSTEM) The system sub menu will be displayed.
1. Press <5> (CFG B)
2. Display will read: CFG B = XXXXXXXXXXXX (12 digit binary number) Was
XXXXXXXXXXXX
3. Take careful note of the existing CFG B number
4. Type in a new 12 digit number with the 11 th
digit from the left = 1 for example
XXXXXXXXXX1X. This will overwrite the existing number in the top line but you will still be able to still view the old number in the bottom line as you type in the new number. for example Old CFG B was 000000100000 new CFG B with expiry date override = 000000100010
5. Press <ENTER>
6. Press <CLEAR> twice to return to Main screen.
Although it is possible to put the clock back in the Communicator to less than 10 years from the expiry date of the card to make it work this is not recommended as date range reporting functionality is affected and some transactions may not be able to be retrieved.
Setting ISO and Access codes
If two cards systems are being supported (i.e. an Oil company /
Nationwide card and an in-house Compac Standard card ) then the Oil company card must be set up as ISO/Access code 1 and the Compac Standard in-house card set up as ISO and Access 2
If they are setup the other way around the system may return a 'BAD CARD’ or
'INVALID CARD'
Compac Industries Ltd.
Page 75 www.compac.co.nz
Oil company ISO and Access codes
Cards
Oil company ISO and Access codes
If the unit is part of a Network, the appropriate ISO and Access codes will be downloaded via the modem by the System Administrator. Otherwise contact the
Compac Helpdesk.
Compac Industries Ltd.
Page 76 www.compac.co.nz
ATG / CE Box
ATG / CE Box
Overview
Oil company ISO and Access codes
The Compac Box is an option fitted to the unit to monitor tank gauging. The
Compac Box also communicates with the FMS board and stores transaction information.
The tank gauging and transaction information can be accessed from the
Compac Box by using either a USB key or CompacOnline software.
For Credit Card capable units the Compac Box uses the installed PXPost programme to communicate secure credit card information with DPS.
Compac Boxes are configured at the factory and require no set up unless credit card capable boxes are replaced. Set up is done remotely.
For replacement refer Compac Box Replacement (see page 97).
Compac Industries Ltd.
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Mechanical Registers
Overview
Connecting to DCA
Solid State Relay Outputs
Encoder Inputs
ATG / CE Box
The DCA can be set up to monitor the bulk dispensing of fuel by taking signals from a mechanical register (flow sensor) installed in the fuel line.
The signals are converted to provide a litre reading using a C4000 board and calibrated using a conversion (K) factor.
Mechanical registers requires a C4000 board separate to the FMS board.
The C4000 board is set up as a pump communicating to the FMS board via the C12 or C24 comms.
There are three steps to connecting a mechanical register to the DCA.
1. Connect the pump relay(s) to the solid state relay output(s)
2. Connect the encoder(s) to the C4000 board inside the DCA
3. Calibration - Adjust the K factor(s)
The DCA can provide “clean” pairs of contacts ( maximum 3 amp each pair) for up to 4 Mechanical Registers.
These can be used to switch a contactor or relay.
Mount the encoder onto the flow meter in the mechanical register.
The encoder is supplied with a 1.5 metre cable. This may be cut and additional 5 core cable spliced in between the DCA and the Encoder
Wire the encoder cable into the DIN rail mounted connectors EN1, EN2,
EN3 and EN4 as follows
The configuration code in the C4000 is set at Compac and should not be changed.
The code is different depending on how many Mechanical Registers there are:
1 Register C = 00001
2 Registers C = 00002
3 or 4 Registers C = 00005
Compac Industries Ltd.
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ATG / CE Box
Calibration
Mechanical Registers
A single litres only display is provided in the DCA for the purpose of setting up the C4000 board and changing the k factors. It is not used in normal operation of the DCA.
The 'K' Factor is a ratio of litres dispensed per revolution of the meter.
To follow is the method of calibration, including how to calculate the new 'K'
Factor and how to enter it in the C4000 memory.
To calibrate the dispenser/pump, dispense fuel into a certified measuring container, and compare the display value with the amount dispensed.
Example:
Display shows 10.00 True volume 20.00
To calculate the correct 'K' Factor from the information above; firstly record the existing 'K' Factor.
New ' K' Factor
Existing ' K' Factor
Dispensed Amount
Displayed Amount
Existing
Existing '
' K' Factor
20.00
10.00
K' Factor
2
Change the existing 'K' Factor to this new value by using the ‘K’ Factor
Switch as follows.
Compac Industries Ltd.
Page 79 www.compac.co.nz
Step
1
2
ATG / CE Box
ACTION RESULT
Ensure that no transactions are in progress C4000 in idle state
Press and release the ‘K’ Factor switch, in quick succession, until the desired setting is displayed.
The Litres display indicates the desired setting.
Press and hold the ‘K’ factor switch. A digit, of the displayed setting, will begin to increment. 3
4 When the digit is correct, release the ‘K’ Factor switch.
5 Repeat steps 3 and 4 for each digit of the setting
The C4000 will reset itself if the ‘K’ factor switch is left for more than 10 seconds.
Continue for multiple hose units, if appropriate.
6
7
Press and release the ‘K’ factor switch 8 or more times in quick succession
The setting for side “B” (or hose 2, 3, or 4) is displayed.
Repeat steps 3 to 5 above.
The K-Factor switch must be sealed with a lead or paper seal after commissioning.
Figure 16: C4000 Board
Compac Industries Ltd.
Page 80 www.compac.co.nz
ATG / CE Box
Mechanical Registers
Figure 17: Solid State Relay
Compac Industries Ltd.
Page 81 www.compac.co.nz
Cardreaders
Cardreaders
Units built from January 2004 onwards no longer have CIMs and use a Magtek cardreader. These work with software version EAB1800 onwards.
This also requires B configuration code setting to work -Refer to Configuration code tables.
Wiring connections are:
Cardreader end J3
1. Unused
2. Blue RDP
3. White CLS
4. Brown RCP
5. Unused
6. Red Vcc
7. Black Ground
8. Unused
9. Unused
Note pin 1 is marked on the cardreader pcb next to “J3”
Communicator Controller end
Compac Industries Ltd.
Page 82 www.compac.co.nz
Modems
Modems
Dynalink (Hayes type)
Dynalink (Hayes type)
Connects to Port #1 RS232 on the rear panel of the Communicator.
There is no special setup required for the Dynalink Modem.
GSM Modem (Wavecom)
Connection
There is a ribbon cable that goes between the Port #1 RS232 D connector and Port #1 on the Communicator board.
Cut the 'Ring Indicator' wire (connects to pin 9 on the D connector) This is the 3rd wire in from the locking tab end of the red plug.
There is cable supplied with the Cell modem with a 15 pin high density dconnector one end.
Plug this end into the Cell modem and the other (9 pin) end into to Port #1
RS232 socket on the rear panel of the board.
Setup
No special software setup is required for the Cell Modem as the
Communicator recognises the modem when it initialises it.
The SIM card must be setup by the phone provider as Data enabled (a different phone number will be issued)
The diagnostic LED stays ON for 20-30 seconds at power-up while it registers on the network. It will then flash slowly when in its idle state.
During a comms session it flashes faster.
The baud rate in Netbase must be set to 9600
The Boot ROM software version in the Communicator must be BFA01052 or later
Compac Industries Ltd.
Page 83 www.compac.co.nz
Lantronix
Lantronix Setup
Lantronix
If you have given Compac the IP address that you want to use, the unit will have been set up by the factory. If you haven’t told Compac the IP address it will be 10.0.0.122 by default.
Step 1
Connect the Lantronix port on the communicator to your computer network.
Step 2
Change the IP address of your computer to be on the same network as the
Lantronix unit. This means going Start/Control Panel/Network Connections, this will bring up the network connections. Right click on the connection that you will be using and then click on properties.
Then double click on Internet Protocol (TCP/IP)
Compac Industries Ltd.
Page 84 www.compac.co.nz
Lantronix
Select “Use the following IP address”, for the IP address enter 10.0.0.123 subnet mask 255.255.255.0 this will put your computer on the same network as the Lantronix unit.
Step 3
Compac Industries Ltd.
In your web browser type the IP address of the Lantronix unit, in our case type http://10.0.0.122 (http://10.0.0.122) this will login into the Lantronix unit. You will be prompted for username and a password, the default username is “admin” with no password.
Once you are logged into the Lantronix unit click on “network” in the menu.
What you need to do is assign an IP address that will be on the same network as the network that you are connecting the communicator to.
Warning when you are setting the IP address on the Lantronix unit it cannot conflict with any IP address on your network. If you have a DHCP server you will have to reserve an IP address for the Lantronix unit.
Page 85 www.compac.co.nz
Lantronix
Under IP configuration select “Use the following IP configuration”, this is where you can set the IP address of the Lantronix, do not use the “Obtain
IP address automatically”. Remember that if you are running a DHCP server you must reserve the IP address of the Lantronix so that the server does not assign it to another computer.
Step 4
The communicator is now ready to be connected to the network. Once it is connected to the network the Netbase will be able to connect to the communicator. Before you can do this you need to make sure that the
Netbase has been setup for the communicator.
Make sure that the settings in the Communicator are the same as the settings in the Netbase.
In this case
Passcode – 000000
Site Number– 000001
Config A (Parameter 1) = 202
Config B (Parameter 2) = 0
Compac Industries Ltd.
Page 86 www.compac.co.nz
Lantronix
In the Communications tab make sure that the settings are as follows.
The TCP/IP box should in ticked
The IP address (this is the IP address that you entered in step 3) for the Lantronix unit is to be entered in the box labelled “#”.
The box labelled port contains the port that the Lantronix unit communicates on, this is always “10001” but this can be changed.
The baud rate must be always set to 9600.
At this stage the communicator should be setup correctly and ready to communicate with the Netbase. To test the connection try doing a "Get date time" procedure.
Compac Industries Ltd.
Page 87 www.compac.co.nz
RX/3
TX/4
RX/4
TX/1
RX/1
DCD/1
TX/2
RX/2
CTS/2
TX/3
GSM Modem (Wavecom)
LED name on
board
Location
Diagnostic LEDs
Diagnostic LEDs
There are a number of diagnostic LEDs on the Com FMS board to assist in the diagnosis of comm's problems
Colour Operation
POWER
W/DOG
Near Dipswitches
Near Dipswitches
Green
Red
Adjacent Port #1 TTL plug
" " " "
" " " "
Adjacent Port #2 TTL plug
" " " "
" " " "
Adjacent Port #3 TTL plug
" " " "
Adjacent Port #4 TTL plug
" " " "
Green
Red
Green
Green
Red
Yellow
Green
Red
Green
Red
ON to indicate Power Supply working
1. Watchdog
2. Indicates software has stopped running
(may have restarted)
3. IC fitted incorrectly or leg broken/bent
Transmit data to Modem or Direct host
Receive data from Modem or Direct host
Handshaking line to Modem
To Audit Trail Printer
ON when Audit Trail Printer connected
Used for Receipt Printer and Commander
Only used when Gilbarco or Email pumps
Running on comms channel 2
Compac Industries Ltd.
Page 88 www.compac.co.nz
Diagnostic LEDs
Diagnostic LEDs in a system with Compac comms only
In a typical system (with Compac pumps only) this is how the diagnostic LEDs will appear.
Com FMS Board
LED
Comms working
correctly
Flashes To Pumps /
5
From
Pumps / 5
Comm
Short / 5
TX / 5
RX / 5
WDOG
POWER
Flashes
OFF
Flashes
Flashes (faster than TX / 5)
OFF
ON
Flashes
Flashes
ON
Flashes
Stuck ON
OFF
ON
Comms wiring
reversed
OFF
ON
Short on
comms
Flashes (very fast)
Flashes (very fast)
Flashes (very fast)
Flashes
Stuck ON
C4000 Board
D6
D7
LED
Comms working
correctly
Flashes
Flashes
Comms wiring
reversed
Stuck ON
OFF
OFF
OFF
Short on
comms
Compac Industries Ltd.
Page 89 www.compac.co.nz
Diagnostic LEDs in a system with Compac comms only
Reports
Accessing Reports
Shift Report
Transactions Report
Transactions & Shift Report
Site Status Report
Tank Status Report
Card Status Information
Single Card Transactions Report
All Buffer Data Report
Reports
Reports can be printed directly from the DCA if the correct printer is connected to a Printer Interface.
If a PC running NETBASE is used the printer is normally used to keep an audit trail log only.
Reports are selected from DCA PIN Pad menus, and are only printed if an appropriate report printer is connected to RS232 Port 2 on the Controller and is ON LINE.
To access reports enter the Passcode at the PIN Pad. Go to the report menu. The following reports are available:
This option prints tank reconciliation data, resetable card totals, and the date and time of the last memory clearance.
This prints the following data chronologically card by card (excluding anything previously deleted):
Card/account number; site and reference numbers; date and time of transaction; pump number; product and unit price; quantity issued and total price
This prints the Shift Report then the Transactions Report.
This report prints the following data: Site name and number; date and time; non-resetable totals for each product and pump; product information
(including unit price, total issued and value); and how full the transaction buffer is. It also automatically prints the tank status report when tank gauging is installed.
This report is only available with tank gauging. It prints the following:
Site number; date and time; tank number and tank information - quantity and status (low level, high level or normal), designated product and ullage.
This specifies the current validity or non-validity of all cards in the system.
This report is the same as for the Transactions Report except that a specific card may be selected.
This report is the same as for the Shift Report and Transactions Report, except that all transactions in the memory buffer are printed, regardless of whether or not they have been deleted.
Transaction Data by Date Range
When deleting is carried out, 'deleted' transactions are not actually erased, but can be overwritten at any stage afterward. This option allows printing of all transactions not yet overwritten (with no guarantee that specific deleted transactions will still be recoverable).
This report is the same as for the All Buffer Data Report (that is, all transaction data including that of surviving deleted transactions), except that date parameters can be set so that only information from a specified period is printed out.
Compac Industries Ltd.
Page 90 www.compac.co.nz
Reports
Deleting Transactions
Deleting Transactions
Transactions stored in the Controller memory can only be deleted once they have been report 'printed'. Therefore, before deleting can proceed, a report (with transactions) must be printed unless:
The Controller is configured for deleting after 'totals only reporting', or
The transactions can be effectively printed by uploading them to a host computer, either directly or via a modem.
Once one of the above has been completed, and this information is verified and secure, deleting can proceed.
It is important to have a reasonably accurate idea of the transaction buffer capacity, so that transactions can be reported and deleted before the transaction buffer fills completely. A filled buffer will disable further transactions until it is cleared. A percentage reading of how full the transaction buffer is included in the printout which occurs on 'power up'.
Once deleted, transactions can be overwritten, with no guarantee of retrieval.
Compac Industries Ltd.
Page 91 www.compac.co.nz
Deleting Transactions
Troubleshooting
Symptom
One pump drags the comms down on the other pumps
“Receipt unavailable” displayed keeps trying to initialise GPRS modem
“Receipt unavailable” displayed
Problem
An unused hose has been allocated to a group
Cardreader not plugged in when unit was powered up
Cardreader does nothing when card swiped
Paper not through far enough to be detected by paper out sensor
Cardreader was plugged in after the unit was powered up
Cardreader unplugged
Re-power the unit
Plug cardreader in
Troubleshooting
Solution
Check group allocations for that pump
Plug cardreader in and re-power
Press paper feed button momentarily
Error Messages
PRINTER NOT AVAILABLE
BUFFER FULL
Pump unavailable or Pump
OFF LINE
Try pressing Paper feed button on printer, check that paper is installed correctly. Otherwise there is a fault in the printer - Call a service agent.
The memory is full. Old transactions need to be deleted before any more transactions can be made - Refer to Deleting Transactions (see
Comms problem between the unit and the pumps.
Compac Industries Ltd.
Page 92 www.compac.co.nz
Service and Upgrade Procedures
Service and Upgrade Procedures
Com FMS Board Replacement (DCA)
The unit is designed to perform many different operations depending on the application. The contents of the cabinets shown in the following procedures may not reflect the actual cabinet you are working on.
Com FMS Board Replacement (DCA)
Tools Required to Replace the FMS Board
Removal
Replacement
Always take anti-static precautions when working with electronic components. i.e., wearing a wristband with an earth strap.
Always take precautions to avoid arcs and short circuits that may damage sensitive components.
3 mm allen key
Replacement FMS board.
Check if the board has memory and software chips (consult with
Compac Help Desk to see if you can use existing software or if you also need to install new chips).
1. Turn off the mains switch.
2. Remove any components that may obstruct the easy removal of the board.
Note the locations and connections to the parts removed
3. Unplug the connections to the board.
4. Undo the four machine screws holding the board and remove it.
5. Remove the memory and software chips from the FMS board if they are to be re-used and installed into the replacement FMS board.
1. Replace the Comm FMS board and reconnect.
2. Once a new PCB has been installed in the electronic module install the memory and software chips onto the appropriate sockets on the board.
3. Replace all the components that were removed to access the board.
4. Verify the site pump and comms settings are correct. If the memory and software used are new, the site specific settings such as tanks / groups will
need to be entered. Refer Main Menu Options (see page 42).
5. Set the time and date. Refer to Setting the Clock (see page 48).
Compac Industries Ltd.
Page 93 www.compac.co.nz
Com FMS Board Replacement (DCA)
Service and Upgrade Procedures
Figure 18: Comm FMS Board connections
Compac Industries Ltd.
Page 94 www.compac.co.nz
Service and Upgrade Procedures
Component
Port 2 TTL
Port 3 TTL
Port 4 TTL
IC (5pin)
Port 1 RS232
Port 2 RS232
Port 3 RS232
Port 4 RS232
Port 5 RS232
Port 1 TTL
Wire Colours
Card Reader
General
Purpose
Inputs
Mains Power Red/Black/Green
PIN Pad
Keyboard
Dot Matrix
Display
IBM
Keyboard
Batt Red, Black
Dip Switches
Uses 3 pin plug wired: Phase-red, Neutral-black and Earth-green
Not used
3.6V lithium battery
Use DIP switches to allocate port functions. If replacing a board, make sure
DIP switches match up.
Com FMS Board Replacement (DCA)
Due to the varied configurations of the units, all combinations of wiring can not be listed here. Take careful note of all connections before removal and use the list below as a guide only. The RS232 ports are RS232 mirrors of the TTL ports.
Comment
Modem / direct host
Audit trail printer or GPRS modem
Tank gauging or Gilbarco comm's
RS232 output of current loop for long distance pump comm's
Connects to Lantronix board for TCPIP communication with
CompacOnline, Netbase or Compac Box.
Used in conjunction with Port 1 TTL
Receipt printer
Power for capacitance keypad.
Use the above table as a guide only as wire colours can change during production and after servicing.
Compac Industries Ltd.
Page 95 www.compac.co.nz
C4000 Board Replacement
C4000 Board Replacement
Removal & Replacement
Configuration
Service and Upgrade Procedures
Depending on the model of unit the C4000 board (or boards) may be mounted in different positions. The C4000 board is recognisable by the three parameter switches on the board.
Refer to the C4000 Master Manual for more information.
Due to the varied mounting, there are no specific instructions.
Remove all components that may interfere with the removal of the board, taking note of the position and polarity of all wiring.
Remove the C4000 board.
Replacement is the opposite of removal. If a software chip was not included on the replacement board, use the chip from the old board, refer to the
C4000 Master Manual for more information.
The C4000 board can be set up in different ways depending on whether it is being used for CWID authorisation or for reporting mechanical register outputs. Refer to Compac and the C4000 Master Manual for details.
Compac Industries Ltd.
Figure 19: C4000 Board
Page 96 www.compac.co.nz
Service and Upgrade Procedures
Compac Box Replacement
To Replace the Compac Box you will need
Method
Replacement
Configuring an Compac Box (Tank
Gauging Only)
Configuring an Compac Box (Credit card capable units)
Compac Box Replacement
7mm Nut driver
Replacement Compac Box FE-CU-0001
Cable ties
Cutters
Laptop and network cable or keyboard, mouse and screen (for CC
DCA)
Turn off the power to the unit
Remove the perspex cover and any components that restrict access to the
Compac Box taking note of location and connections of all parts used.
Unplug all connections leading into the Compac Box, noting their positions.
Loosen the 4 nuts retaining the Compac Box mounting plate to the back wall of the cabinet. Lift and carefully remove the Compac Box mounting plate.
Remove the Compac Box from the mounting plate.
Replacement is the reverse of removal. Ensure the perspex cover is replaced.
No configuration is required for tank gauging only connections.
Contact Compac who will remotely configure the unit. You may be asked to plug a laptop or screen, keyboard and mouse in to the Compac Box to do initial configuration.
Compac Industries Ltd.
Figure 20: Compac Box (may be labelled as ATG Monitor)
Page 97 www.compac.co.nz
Fit PC Replacement
Fit PC Replacement
To Replace the Fit PC you will need
Method
Replacement
Configuring a Fit PC (Credit card capable units)
Service and Upgrade Procedures
The Fit PC is installed instead of a Compac Box when a wireless LAN connection is required. The Fit PC is recognised by the large heat sink.
Replacement Fit PC (excluding heat sink) F-BA-EMB-PC2IWE
Cable ties
Cutters
Laptop and network cable or keyboard, mouse and screen
Turn off the power to the unit
Remove the perspex cover and any components that restrict access to the
Fit PC taking note of location and connections of all parts used.
Unplug all connections leading into the Fit PC, noting their positions. Note that the power plug is attached to the box with a screw.
Twist the Fit PC box anti-clockwise to release the box from its mounting plate. Lift and carefully remove the Fit PC.
Slide the heat sink off the unit.
Replacement is the reverse of removal. Ensure the aerial is connected (if wireless connection) and that the perspex cover is replaced.
When the unit is re-powered, check that the fit PC is turned on and the green power LED is lit. If no lights are showing, press the On/Off button to turn it on.
Contact Compac who will remotely configure the unit. You may be asked to plug a laptop or screen, keyboard and mouse in to the Fit PC to do initial configuration.
Compac Industries Ltd.
Page 98 www.compac.co.nz
Service and Upgrade Procedures
Wiring a USB Module
Wiring a USB Module
The diagram below shows the wiring diagram for USB interface board to a
Compac Box. The power for the USB Interface Board is off J17 on the
C4000 Process Board. An RS232 cable come off Port1 on the Com-fms board to the Com1socket on the Compac Box.
The USB cable from the USB Module plugs into the USB port on the
Compac Box (not shown here).
Figure 21: Wiring Diagram for USB interface board to ATG Monitor
Attach the RS232 cable wires to the plug terminals so they match the following table:
Wire Pin
Red
Black
Green
2
3
5
Compac Industries Ltd.
Page 99 www.compac.co.nz
Wiring a USB Module
Service and Upgrade Procedures
Figure 22: USB Module to Compac Box (COM2) Wiring
Compac Industries Ltd.
Figure 23: Location of Port 1 on Com FMS board
Page 100 www.compac.co.nz
Service and Upgrade Procedures
Wiring a USB Module
Plug the RS232 cable into Port1 on the Com-FMS board.
Figure 24: 12V Supply Cable from C4000 to USB Interface Board
Plug the two-core cable into J17 on the C4000 processor board. The white wire goes into +12V and blue wire goes to ground.
If the unit does not have a C4000 processor board you need to obtain a 12 volt power supply either from a power transformer or by connecting into the TTL port of the Com-FMS board as shown.
Compac Industries Ltd.
Wire both RS232 cables to the Compac Box as shown and plug the 6-way connector into the USB Interface board. The USB cable off the USB
Interface board should be plugged into the USB port on the Compac Box.
Page 101 www.compac.co.nz
CWID Interface Board Replacement
Service and Upgrade Procedures
CWID Interface Board Replacement
Tools Required to Replace the CWID Board
Removal
3 mm allen key
Replacement CWID board.
Check if the board has memory and software chips (consult with
Compac Help Desk to see if you can use existing software or if you also need to install new chips).
1. Turn off the mains switch.
2. Remove any components that may obstruct the easy removal of the board.
Note the locations and connections to the parts removed
3. Unplug the connections to the board.
4. Undo the four machine screws holding the board and remove it.
Compac Industries Ltd.
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Service and Upgrade Procedures
Replacement
CWID Interface Board Replacement
1. Replace the CWID board and reconnect.
2. Once a new PCB has been installed in the electronic module install the memory and software chips onto the appropriate sockets on the board.
3. Replace all the components that were removed to access the board.
4. Repower the unit and check Power, Comm's and Valid LEDs by swiping
CWID key.
Figure 25: CWID PCB
connection.
The screw connector block can also be used for the CWID aerial
If either the aerial or the interface board are replaced the aerial
must be re-tuned. Refer to Tuning the Aerial (see page 106).
Compac Industries Ltd.
Page 103 www.compac.co.nz
CWID Aerial Replacement
CWID Aerial Replacement
Tools Required to Replace the CWID Aerial
Removal
Replacement
Service and Upgrade Procedures
#2 Pozi-drive screwdriver
Cable ties
Replacement CWID areial.
1. Turn off the mains switch.Open the cabinet
2. Remove any components that may obstruct the easy removal of the aerial.
Note the locations and connections to the parts removed
3. Unplug the aerial connection to the CWID interface board.
4. Unscrew the aerial from the square mounting block.
5. If access is difficult, undo the four screws holding the aerial mounting block and remove the assembly in order to unscrew the aerial.
1. Replace the aerial and seal (if mounting block removed) and reconnect to the board
2. Replace all the components that were removed to access the aerial.
3. Repower the unit and check the operation of the CWID key. The Valid LED on the CWID board will illuminate when a valid CWID key is swiped.
If either the aerial or the interface board are replaced the aerial
must be re-tuned. Refer to Tuning the Aerial (see page 106).
Compac Industries Ltd.
Page 104 www.compac.co.nz
Service and Upgrade Procedures
CWID Nozzle Aerial Replacement
Tools Required to Replace the CWID
Nozzle Aerial
Removal
Replacement
CWID Nozzle Aerial Replacement
If the nozzle mounted CWID aerial or cable fails, the entire assembly must be replaced. The aerial can be ordered with a 5, 10, 12 or 14 metre cable to suit the application.
For most nozzle mounted CWID aerials the CWID aerial will terminate at a
CWID interface board mounted at the pump. The interface board is connected to the C4000 board in the unit by an extended cable.
Spanners
Side cutters
Electrical screwdrivers
Cable ties
1. Remove the aerial wire from the CWID board.
2. Undo the three bolts holding the CWID aerial ring onto the nozzle and remove.
3. Undo any cable fastenings or snip any cable ties to free the cable.
Installation is the opposite of removal. The installation of the CWID aerial cable varies from site to site. Install the new cable the same way as the original.
If either the aerial or the interface board are replaced the
aerial must be re-tuned. Refer to Tuning the Aerial (see page 106).
Compac Industries Ltd.
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CWID Nozzle Aerial Replacement
Tuning the CWID Aerial
Service and Upgrade Procedures
Whenever the CWID PCB is changed, the aerial will need to be tuned. For locations of the connectors, refer to the picture in CWID Interface Board
1. Connect a Multimeter (set to Volts) to CON8.
2. Place a shorting link across pins 2 & 3 of CON4. The poll LED will flash slower, indicating "Tuning Mode"
3. Using the dipswitches (SW1), adjust the capacitance to obtain the maximum voltage at CON8. Each dipswitch adds a capacitor to the tuned circuit. The DIP switches 1 to 5 are primary capacitors while 6 to
8 are fine tuning capacitors.
4. Use the following technique:
5. Turn on Switch 1 and measure voltage, turn on switch 8 and see if voltage rises or falls. If it rises, turn off 8 and turn on switch 2.
6. Continue this procedure for switches 3,4 and 5 until you get a voltage drop.
7. If the voltage drop occurs at switch 2,3,4 or 5 then return to the previous switch and add switches 6,7 and 8 until the voltage drops.
When the drop occurs, revert to the previous switch.
8. If there is no voltage drop as switches 6, 7 and 8 are added, compare this voltage to the voltage achieved at the next primary switch with 6, 7 and 8 turned off.
9. If you can't get a voltage drop when the fine tuning switches are used, use the chart below to calculate a capacitance figure between the switch combination achieved above. For example:If 1+2+6+7+8 (7.3 nF) obtains a higher voltage than 1+2+3 (8.33nF) then try 1+2+5 (7.33 nF) if the voltage reading is higher than the two previous combinations, switch on 8 then 7 then 6 until you get a drop. If no drop is measured then try 1+2+4(7.66 nF). Keep working with combinations until you get the voltage drop when one of the fine tuning switches is added or you have run out of combinations. Always use the setting that achieves the highest voltage.
10. If the voltage drop occurs at step 5, turn off switch 1 and turn on switches 2,3,4 and 5 then test for voltage drop with switch 8. If voltage drops then turn off switch 5, measure voltage and test again with switch
8. Continue with combinations until a voltage drop occurs when one of the fine tuning capacitors is switched on.
11. Though the CWID aerial can work at lower voltages, the voltage reading should be above 28 Volts.
12. Remove the shorting link fitted at 2 above.
13. Test the operation with a valid CWID key.
Dipswitch
(SW1)
Capacitance
(nF)
Dipswitch
(SW1)
1 4.7 5
2 2.3 6
Capacitance
(nF)
0.33
0.1
3 1.33 7 0.1
4 0.66 8 0.1
Compac Industries Ltd.
Page 106 www.compac.co.nz
Service and Upgrade Procedures
HID Reader Replacement
To Perform This Operation You Will
Need
Removal
Replacement
HID Reader Replacement
The HID unit if ordered from Compac will come with approximately 1.5 metres of cable terminated with a 5 pin plug.
New HID Reader
#2 Phillips type screwdriver
Allen key set
7mm Nutdriver or spanner
1. Turn off the mains switch and ensure there is no power to the unit.
2. Open the cabinet and unplug the HID Reader from the IC socket on the FMS Board marked "Card Reader".
3. Undo the gland nut on the back of the door.
4. Undo the screw at the bottom of the HID reader and pull of the HID reader cover and reader unit. Pull the cable through. (You may need to remove the terminals from the plug to do this.) If you want to replace the base plate and gland nut, remove these too.
Replacement is the reverse of removal. (The terminals may have to be removed from the plug to pass through the gland)
If the gland is replaced you will need to cut about 6mm off the threaded end to allow the HID reader to fit flush against the door.
Test the HID reader by using a valid key to perform a zero dollar transaction.
Compac Industries Ltd.
Page 107 www.compac.co.nz
HID Reader Replacement
Service and Upgrade Procedures
Figure 26: HID Reader
Connections
Compac Industries Ltd.
Page 108 www.compac.co.nz
Service and Upgrade Procedures
iTrack Reader Installation and Replacement
iTrack Reader Installation and Replacement
The iTrack reader can either be supplied with a new unit or retrofitted to existing oness. See below for a wiring diagram:
Existing iTrack Reader
If the iTrack reader has been set up at the factory, it will connect to the prewired sockets on the DIN rail as follows:
Isolate the unit before attempting any work on the iTrack reader.
Compac Industries Ltd.
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iTrack Reader Installation and Replacement
Service and Upgrade Procedures
New Installation
Terminal
Tx
Wires
Red
iTrack Reader Wires
Orange and White
Rx
12V
Black
White
Orange
Blue and White
G Blue, Green and Shield Blue
To connect an iTrack reader where no DIN rail connection is supplied you can wire the reader to an RS232 plug as follows:
Compac Industries Ltd.
The picture above shows the factory wiring. When wiring the
iTrack direct to the RS232 plug use the colours in the table.
Page 110 www.compac.co.nz
Service and Upgrade Procedures
iTrack Reader Installation and Replacement
Wire Pin
Orange / White 2
Orange
Blue
3
5
Plug the RS232 plug into the supplied socket (generally labelled "Host") and plug the ribbon cable at the back of this socket into Port 3 on the Com
FMS board.
Connect the Blue/White wire to the 12v supply side of socket J17 on the
C4000 board and the blue wire to the earth (twinned with the wire to RS252 pin 5).
Compac Industries Ltd.
Page 111 www.compac.co.nz
Card Reader Replacement
Service and Upgrade Procedures
Card Reader Replacement
Tools Required to Replace the Card Reader
Card Reader (Check the type of card reader you require)
7mm nut driver
3mm allen key
#1 Pozidrive screwdriver
Removal
1. Note the orientation of the 5 way connector and pull the connector off the back of the card reader.
2. If there is a sheet metal screen between the reader and the LCD screen, undo the cap screws that hold it on and remove the extended nuts underneath.
3. Unscrew the four nylock nuts that retain the card reader to the door.
Replacement
Replacing the card reader is the reversal of the removal procedure. Replace the gasket if it is perished or damaged.
When reconnecting, pay attention that the connector orientation is the same as when it was removed.
Figure 27: P Series card reader
Compac Industries Ltd.
Page 112 www.compac.co.nz
Service and Upgrade Procedures
Card Reader Replacement
Figure 28: P Series Card Reader - Inside
Figure 29: IntelliStripe 65 Series Card Reader
Compac Industries Ltd.
Page 113 www.compac.co.nz
Card Reader Replacement
Service and Upgrade Procedures
Figure 30: IntelliStripe 65 Series - Inside
Compac authorisation units are fitted with a variety of card readers.
Quoting the serial number when ordering will ensure you get the correct part.
Compac Industries Ltd.
Page 114 www.compac.co.nz
Service and Upgrade Procedures
Multiplex Board Replacement
Multiplex Board Replacement
A multiplex board is used with Credit Card units to allow the printer and card reader to communicate to the same port on the Com FMS board.
To Replace Multiplex Board
Removal and replacement is straight forward with the board held in by machine screws and the connections replaced as removed.
Figure 31: Multiplex Board
Compac Industries Ltd.
Page 115 www.compac.co.nz
Keypad and Display Screen Replacement
Keypad and Display Screen Replacement
Service and Upgrade Procedures
Tools Required to Replace the Keypad
Removal
Replacement
Replacement keypad (part number
7mm nut driver
Side cutters
Cable Ties
1. Cut the cable ties around the key pad and remove the cable tie clips.
2. Note the position and orientation of the connectors before removing them.
3. Unscrew the four nylock nuts that retain the keypad to the door.
Replacing the keypad is the reversal of the removal procedure.
Test the keypad and display for correct operation.
Replace the gasket if it is damaged or perished.
Compac Industries Ltd.
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Service and Upgrade Procedures
Router / Switch Replacement
Router / Switch Replacement
The ADSL router / switch module is not repairable on site and will need to be replaced with a new part.
Tools Required to Replace the
Router / Switch
Removal
Replacement
ADSL Router / Switch module
Wire cutters
Cable ties
7mm & 8mm Nut driver
1. Turn off the power using the mains switch.
2. Unclip the Ethernet cables, power and phone line (If present) and cut any cable ties that secure the module in place. Remove the module.
Some routers are mounted behind a mounting plate. In this case you will also need a 7mm nut driver to unscrew the nuts, then pull off the mounting plate.
Reverse the removal procedure above to replace the router / switch.
Once the unit has been installed contact Compac to set up the router user name, password and port forwarding.
Compac Industries Ltd.
Figure 32: ADSL Router
Page 117 www.compac.co.nz
Replacing the Receipt Printer
Replacing the Receipt Printer
Tools Required to Replace the
Printer
Removal
Replacement
Service and Upgrade Procedures
These instructions only refer to the current Custom TG2460C guillotine style printer which superecedes all existing printers. For replacing Seiko and Custom dropbox style printers with the TG2460C, refer to Technical Bulletin CTB1049.
For replacing the Custom TG2460 tear-off style printer refer to Technical Bulletin
CTB1056.
TG2460C printer (part number F-BA-PRT-TG2460C)
5.5mm nut driver
#2 pozidriv screwdriver
1. Isolate the DCA
2. Remove paper roll
3. Unplug the power and communication connectors from the side of the printer
4. Unscrew the four nylock nuts that retain the printer and remove the printer
5. Taking note of the position and orientation of the paper roll support arm, undo the retaining screws, unplug the paper low sensor and remove.
1. Fasten the old paper roll arm onto the new printer in the same position as it was on the old printer. Plug in the paper low sensor.
2. Fasten the new printer to the door
3. Plug the power and communication cables back into the printer
4. Replace the printer roll, repower the DCA and do a test print by pressing the
Print button on the side of the printer
5. Perform a test transaction.
The receipt printer uses special waterproof thermal paper. Do not use standard thermal paper as this may absorb moisture and jam in the printer.
Order paper from your Compac agent.
Compac Industries Ltd.
Figure 33 DCA Printer
Page 118 www.compac.co.nz
Service and Upgrade Procedures
Software Upgrading
Software Upgrading
This is the software upgrade procedure to be followed for all EPROMS.
1. Ensure, before working on the DCA, that anti-static precautions are taken
(i.e. wearing of wristband with earth strap).
2. Check that all current data has been uploaded from the unit.
3. Record all existing parameters and settings.
4. The above steps are taken to safeguard against software incompatibility causing loss of information.
5. Turn off power.
6. Remove software EPROM using an EPROM extractor.
7. Plug in new software EPROM, being careful that the dimple is at the correct end of the socket (see diagram below). Also ensure that all the legs are correctly located in the socket.
8. Turn on power.
9. Check that the data recorded in Step 3 is still present, if not contact Help
Desk for instructions.
10. Check date/time and all other settings are correct.
11. Test pump operation.
When replacing Integrated Circuit chips, ensure that the notch is facing in the direction of the IC board socket (the notch is the end referred to as the "front").
When inserting the IC chip, the rear pin (of the IC chip) must be plugged into the rear pin socket of the IC board socket. If the chip is shorter than the socket, any spare pin sockets should be at the front.
Failure to correctly insert the IC chips or adhere to the above guidelines specified will result in a loss of memory data.
Compac Industries Ltd.
Page 119 www.compac.co.nz
Software Upgrading
Service and Upgrade Procedures
Figure 34: Memory Chip Orientation
Compac Industries Ltd.
Page 120 www.compac.co.nz
Maintenance
Maintenance
Introduction
Cleaning the Cabinet
Software Upgrading
The unit is a fairly simple device requiring the following regular maintenance:
The cabinet should be cleaned with a soft cloth and non-abrasive cleaner to remove dirt, grease, graffiti and unauthorised stickers. All instruction and branding decals should be replaced if damaged or faded.
Card Reader
PIN Pad
Door Seals
Protection
Do not use buckets of water, hoses or water blasters to clean the cabinet as water may enter and damage delicate components. Water damage is not covered by warranty.
Card reader should be swiped through with a cleaner card (Part number F-BA-
CARDRD-CKIT) wet with cleaner fluid. The card reader may need to be cleaned daily on dirty, dusty or wet sites
The fascia should be cleaned to keep the printing legible. A soft dry rag should be used. Do not use a rag wet with solvent or petrol as the PIN pad fascia printing may be damaged. No other service is required, as there are no moving parts.
If the seals appear perished or damaged or there is water leakage into the cabinet through the seals, they should be replaced. Order new seals through your Compac agent.
The unit should have been mounted facing away from prevailing winds and in a sheltered place. If there are recurring problems with moisture, dust, sun damage or any other problems caused by the environment, moving the unit, constructing a shelter or other protective measures should be considered.
Compac Industries Ltd.
Page 121 www.compac.co.nz
Receipt Printer
Receipt Printer
Maintenance
The receipt printer must be kept clean and dry. Any dust or dirt should be cleaned away with a clean, dry brush.
The correct waterproof thermal paper must be used otherwise you will have problems with paper jams. Contact your Compac agent for the correct paper.
From June 2012, DCAs have been fitted with a 24V Custom TG2460 printer using
60mm wide paper. Earlier models use a different paper size which is not interchangeable with the current model.
Changing Paper
Use only Compac supplied 60mm wide waterproof thermal paper. If you do not use this paper you may void the warranty, damage the printer and have receipt printing problems.
1. Unlock the two locks on the door.
2. Tear off the paper and feed the scrap piece out using the feed button.
3. Squeeze together the plastic retaining clips and remove the plastic side guard and the old roll
4. Place the new roll on the spindle with the paper feeding off the bottom of the roll
5. Replace the plastic side guard
6. Feed the end of the paper into the paper slot, the printer should automattically pick up the paper and feed it out the chute.
7. To make sure the paper is feeding properly, press "Feed" button to feed paper until it appears from the paper chute
8. If the paper does not appear in the exit chute you can lift up the hinged plastic cover plate and make sure it has not jammed
9. Press the "Print" button to do a test print. If nothing appears on the paper, the paper is probably the wrong way round
10. If the test print is okay, close the DCA door
11. Perform a test transaction
Receipt printer is now ready.
For images, refer to Figure 33 DCA Printer
If "Receipt unavailable" appears on the internal display, Press the
"Feed" button again.
New image required !
To Clear Paper Jams
If the receipt paper is jammed, try to clear it using the following technique:
1. Lift the plastic lid on the top of the printer.
2. Pick out any loose or jammed paper.
3. Use the green knob or the feed button to help release any trapped paper.
4. Check the receipt chute is clear and undamaged.
5. Lower the plastic lid.
6. Feed the paper back into the machine and do a test print.
7. If the printer roll appears wet or damaged, replace it.
Compac Industries Ltd.
Page 122 www.compac.co.nz
Maintenance
New images req uired!
Changing Paper
Compac Industries Ltd.
Page 123 www.compac.co.nz
Comm FMS Board Connections
Appendix
Appendix
Comm FMS Board Connections
The following pictures and diagrams indicate the common wiring location and wire colours for the Comm FMS board.
Due to the wide range of configurations, actual wiring in the unit may vary from what is shown here.
Figure 35: ComFutra FMS Board
Connections
Connecter shown below is for the capacitive (hard) type key pad. Refer to membrane key pad wiring for soft type key pad wiring.
Compac Industries Ltd.
Page 124 www.compac.co.nz
Appendix
Comm FMS Board Connections
For a "White Card" and Fuelcard enabled unit the receipt printer plugs into Port 3 TTL of the
Comm FMS board as shown below:
Compac Industries Ltd.
Page 125 www.compac.co.nz
Comm FMS Board Connections
Appendix
For a Credit Card enabled unit the plug for Port 3 TTL is wired like this and terminates at the
Comm FMS RS232 Port Expansion Board.
Compac Industries Ltd.
Page 126 www.compac.co.nz
Appendix
Plugs and Connectors
Display
The Display is connected as shown below:
Plugs and Connectors
Compac Industries Ltd.
Page 127 www.compac.co.nz
Plugs and Connectors
Capacitance Keypad
The capacitance (hard) keypad is connected as follows:
Appendix
Membrane Keypad
The membrane type (soft) key pad requires a different cable to the capacitance (hard) type key pad. Key pads can be interchanged but a software change is required if a different key pad is fitted.
Compac Industries Ltd.
Page 128 www.compac.co.nz
Appendix
Printer Connections
Plugs and Connectors
Printer power is supplied by the 24V output from the Power Supply.
Printer communications are handled through the RS232 Port 3 on the Com
FMS board.
Compac Industries Ltd.
Page 129 www.compac.co.nz
Plugs and Connectors
FMS Expansion Board Wiring
Appendix
The Comm FMS Expansion Board is used in credit card units. Location and mounting of the FMS expansion board varies depending on the model.
Compac Industries Ltd.
Figure 36: Comm FMS Expansion Board
Port 3 TTL from the Comm FMS board plugs into Con 1 (8 pin)
Con 2 plugs into connector CN 7 on the receipt printer.
The EMV card reader plugs into either Con 3 or Con 4
Page 130 www.compac.co.nz
Part Locations
Part Locations
Plugs and Connectors
Because there is a wide variety of RAS, DCA and CC DCA options this manual will not exactly cover every combination of setup. The pictures below indicate the most common parts and their location.
Figure 37: DCA with internal display, C4000 board and 3G router
Compac Industries Ltd.
Page 131 www.compac.co.nz
Plugs and Connectors
Part Locations
Figure 38: DCA with Printer and ADSL Router
Compac Industries Ltd.
Page 132 www.compac.co.nz
Spare Parts List
Spare Parts List
DCA Cabinet
The following parts list may contain components that are not specific to your particular unit. To ensure you get the correct parts, always quote serial number of the unit when ordering.
DCA Cabinet
Part Number
FD-CF-BOX-DCA
FD-CF-BX-DCA-DPE
FD-P-SEALANT-01
F-KEYS-144
FD-HINGE-001
FD-HINGE-002
FD-P-POST-RPN-N
FD-P-FRAME-DCA-BG
FD-P-FRAME-DCASGR
FD-P-FRAME-DCASGL
FD-BC-DIN-RL35
Description
DCA Cabinet (with hinges / no door)
DCA Cabinet Door (quote DCA serial number)
DCA Door Frame Sealing Tape
DCA Door lock and key (each)
DCA Door Hinge (chrome) pair
DCA Door Hinge (stainless) pair
DCA Post
DCA Back Gearplate
DCA Right Gearplate
DCA Left Gearplate
DIN Rail
Compac Industries Ltd.
Page 133 www.compac.co.nz
Electronic Components
Electronic Components
Part Number
FD-BS-2P-ISO-SW
FD-BF-FILTER-3A
FD-BA-HEATER-45W
FD-BA-TEMP-STAT
F-C4PWR-FUSEKIT
F-CP-COM-FMS
FD-AM-BT-BUP-3V6
F-AD-4MEG-NVRAMN
F-CP-C4PROCESS-A
FD-BA-CE-BOXP
FD-BA-CE-BOXPUSB
F-RSM-MXBOX
F-BA-EMB-PC2IWE
FO-BRD-0003
F-FAS-DCA-PINPAD
F-CP-COMEX-CI118
F-CP-COMM-DPIA
F-CP-PINPADT
F-FAS-PPAD-CMFM
F-FAS-PPAD-CMFC4
F-BL-20X4LCD-LCD
F-CP-CF-IFDISP
FD-P-GASKET-PINP
FO-TEST-0001
F-AD-27C512-A
F-BRG7L1ABUBJ240
FO-RS232-ISO
FO-RS232-ISO TKG
FO-RS232-ISO FMS
Description
Mains Switch
Mains Filter
Cabinet Heater Unit 45W
Heater Thermostat
0.5MM Amp Fuse 20MM
Comm FMS Board - Tested
Comm FMS Backup Battery 3.6V,1.9AH
Flash Memory (DS1250Y)
C4000 Board
Compac Box for CompacOnline Units
Compac Box for USB Module Units
Compac Box for Roseman Equipped Units
Fit PC option
Embedded LAN Interface
LCD 20X4 EXT/TEMP Backlit
RS232 Comm Port Expansion PCB CI118
Commander RS232 PORT I/F
Complete Capacitance PIN Pad (DCA) Obsolete
Tactile PIN Pad assembly without LCD (DCA)
Tactile PIN Pad assembly without LCD (RAS)
PIN Pad LCD Display (DCA)
PIN Pad LCD Display with I/F Board & Leads (RAS)
PIN Pad Gasket
Opto-isolator kit for extending tank gauging length
EPROM 8 X 64K 28 PIN DIP
Omron relay for DCA with mechanical register
ATG Opto-isolator without cabling
RS232 Opto-isolator tank cable only
RS232 Opto-isolator FMS cable only
Compac Industries Ltd.
Page 134
Spare Parts List
www.compac.co.nz
Spare Parts List
Modem / Router Options (DCA)
F-BA-MDM-CELGSM
FD-
FD-BA-MDM-CELDCB
FD-BA-MDM-CD1625
FD-P-GSKT-AERIAL
FO-ADSL-001
F-BA-MDM-CDR990
FO-MDM-NTC6908IA
FO-HUB-001
FO-AERIAL-0001
FO-AERIAL-0002
GSM Modem 1306B
GPRS Modem
Modem Data Cable
Aerial
Aerial Gasket
Linksys AG 300 ADSL Router
3G Vodafone Router ( NZ)
3G Cellular Router ( Aus)
Switch / Hub
Long external aerial kit For 3G/Next-G
Short external aerial kit For 3G/Next-G
Printer
Part Number
F-BA-PRT-TG2460C
F-BA-PRT-TG60X80
Description
TG2460C 24V guillotine style printer
DCA Receipt Printer Paper Roll - 60mm wide
*From June 2012 the DCA printer was changed from a drop box type with a receipt door to a receipt chute. The new style uses a 60mm wide paper with a different spindle bore size. The paper is not interchangeable between models. Make sure you order the correct paper for the printer.
DCAs can be upgraded to the new printer by using an adaptor plate and software change.
Card Reader
Part Number
FD-BA-CDR-HB-232
F-BA-CDRD--MT-TTL
Description
Credit Card EMV Card reader
Account Card Reader
Modem / Router Options (DCA)
Compac Industries Ltd.
Page 135 www.compac.co.nz
CWID HID & USB
CWID HID & USB
F-CIM-CWCRD
F-CP-CWID-E
F-CU-CWIDD-TAG1
F-CU-CWIDD-TAG2
F-CWID-RD-FORM/K
BA-HID-RDR
CU-HID-TAG
F-BA-USBKEY
FD-BA-CE-BOXPUSB
FD-BA-USBINT
CIM Cardswipe for CWID & C4000 equipped DCA
CWID board for one or two aerials
CWID Tag block type - programmed
CWID Tag key ring type - programmed
CWID key reader aerial former (DCA cabinet mount)
HID key reader
HID key
USB memory stick 2Gb
CE box programmed for USB applications
DCA USB interface cable. Does not include cables.
Exchange Parts
Part Number
FE-BA-CE-BOXP
FE-BA-CDR-HB-323
Description
Exchange Compac Box for CompacOnline Units
Exchange MSRIS65 RS323 Card Reader
Spare Parts List
Compac Industries Ltd.
Page 136 www.compac.co.nz
Glossary of Terms
Glossary of Terms
TERM DESCRIPTION
ATG
ATG Monitor
Class 1 Zone 0
Automatic Tank Gauging
Transaction interface box now known as a Compac Box
An area in which an explosive-gas atmosphere is present continuously or is present for long periods.
Class 1 Zone 1
Class 1 Zone 2
An area in which an explosive-gas atmosphere is likely to occur in normal operation.
An area in which an explosive-gas atmosphere is not likely to occur in normal operation, and if it does occur it will exist for short periods only.
A model of pump mounted authorisation terminal made by Compac.
ComFutra
CPU
CWID
DCA
Encoder
Central Processing Unit.
Compac Wireless Identifier.
Driveway Card Acceptor - A type of pump authorisation terminal made by Compac.
A device that translates rotary motion into electronic pulses. Often referred to as a pulser.
Head
HID
Dispenser calculator/Indicator. C4000 PCB, complete with power supply.
Transponder key authorisation system
Intrinsically safe circuit
A circuit in which any spark or any thermal effect produced in the test conditions prescribed in the relevant standard (which includes normal operation and specified fault conditions) is incapable of causing ignition of a given explosive atmosphere.
Intrinsically safe electrical equipment
Intrinsically safe electrical system
LED
Electrical equipment in which all the circuits are intrinsically safe. The equipment may be self-contained or may form part of an intrinsically safe electrical system.
An assembly of interconnected items of electrical equipment in which the circuits or parts of circuits, intended to be used in an explosive atmosphere, are intrinsically safe circuits.
Memory chip
OPT
Light emitting diode.
EPROM chip that stores parameters and/or transaction & totals.
Outdoor Payment Terminal - A type of authorisation terminal designed for credit card applications made by Compac.
PCB
RAS
Via
Software chip
Printed Circuit Board.
Retail Authorisation Station - Authorisation terminal designed for manned sites
'Plated through hole' in a PCB that enables tracks to swap sides on a PCB.
EPROM chip with label indicating program version.
Compac Industries Ltd.
Page 137 www.compac.co.nz
Installation Checklist
Version 1.0.1.
Covers Compac DCA, Comfutra, Card King and Controller units.
Installation Checklist
Site number and name:
Date:
Installer name and phone number:
Terminal ID number:
When a new unit is being installed use the following checklist to make sure the unit is fully operational. Check each box or write N/A where not applicable. Refer to the relevant installation manual for procedures.
Mechanical
Checks
Check unit is undamaged and has not been tampered with.
Yes No
Is the unit in a sheltered position and facing away from the prevailing wind and rain?
Check all panels are securely fastened using tamper-proof fastenings where supplied.
Check that all cable entries to unit are through glands.
Power on
Checks
Yes No
Check that the CE board, FMS board, pinpad, printer, cardreader, router and modem all power up.
Check pumps are re-priced to the current fuel price.
Check that different fuels are correctly priced on all hoses.
Transaction
Checks
Complete transaction using white card/CWID/HID/Pin authorisation methods
Yes No
Complete transaction using credit card (credit card DCA only).
Check that all hoses can be selected and authorised by the unit.
Check all hoses stop on or before the pre-authorised value (credit card DCA only).
Receipt Checks
(where fitted)
Check that the correct $, L and fuel grade are printed on the receipt.
Yes No
Check the date, time and header information is correct.
Compac Industries Ltd.
Page 138 www.compac.co.nz
Installation Checklist
USB Module
Checks (where fitted)
Check the supplied USB key is recognised by the unit.
Select "Set Price" and check that the unit price is correctly updated on all hoses.
Select "Get Transactions" and check that transactions are uploaded to the USB key.
CompacOnline
Checks (when connected)
Check the site appears on CompacOnline.
Yes No
Yes No
Check that transactions have been recorded on CompacOnline.
Change price on line and check that the price is uploaded to all units.
Tank Gauging
Checks (where fitted)
Check that tanks are set up in CompacOnline and that correct levels are being reported.
Yes No
Customer
Training
Final Checks
Check that the correct products are assigned to the correct tanks.
Check site attendants understand refuelling procedures.
Check that site administrators understand how to obtain transactions and administer cards.
Yes No
Ensure all cables are plugged back in after remote accessing.
Yes No
Tidy up all rubbish and clean the exterior of the unit before leaving.
Notes
If one or more of these tests fail, contact the Compac help desk or your service centre so the problem can be logged and parts issued if required.
To validate warranty and receive future help desk assistance please fax both sides of this form to:+64 9
579 0635 or post to:Compac Industries Ltd, PO Box 12
417 Penrose, Auckland 1642, New Zealand.
Report any damage immediately to Compac Industries on:
+64 9 579 2094. Any site safety issues should be reported immediately to the site manager.
Compac Industries Ltd.
Page 139 www.compac.co.nz
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Table of contents
- 2 Conditions of Use
- 6 Product Identification
- 7 Document Control Information
- 8 Symbols and Units of Measure
- 9 Safety
- 10 Introduction
- 11 Options
- 12 Components
- 14 Litres Total
- 15 Installation Guidelines
- 18 Electrical Connections
- 19 Tank Gauging Setup
- 19 Precautions when using Generator Power
- 20 Wiring Diagram
- 21 Modem Connections
- 23 Operating Instructions
- 23 CWID Key & CWID Block Readers
- 25 HID Readers
- 26 iTrack Reader
- 27 USB Module
- 28 USB Memory Stick
- 29 Uploading and Downloading Files
- 30 1) Do All
- 31 2) Set Price
- 31 3) Send Cards
- 32 4) Get Buffer
- 32 5) Get Transactions
- 33 Working with USB Module Files
- 34 1) Cards
- 36 2) Price
- 37 3) Transactions
- 38 Customising Your Transaction Reports
- 40 Powering Up
- 41 Set Up
- 41 System Setup
- 42 Main Menu Options
- 42 Option #1 REPORTS
- 43 Option #2 CARDS
- 44 Option #3 FUELS
- 46 Option #4 SYSTEM
- 55 Option #5 PUMPS
- 58 Comms Options
- 64 Option #6 TANKS
- 68 Option #7 PRODUCT GROUPS and GRADES
- 69 Tanks/Pumps/Groups
- 71 Setting Product Groups
- 72 Assigning Pump Numbers to Hoses
- 72 Pump numbers for each model
- 72 Order of pump numbers
- 72 Assigning Hoses to Product Groups
- 73 Legend 4 Hose, 6 Hose and Laser 4 Hose Quad
- 74 Master, Premier and Laser (Single and Dual)
- 75 Cards
- 75 Expiry Date
- 75 Setting ISO and Access codes
- 76 Oil company ISO and Access codes
- 77 ATG / CE Box
- 78 Mechanical Registers
- 82 Cardreaders
- 83 Modems
- 83 Dynalink (Hayes type)
- 83 GSM Modem (Wavecom)
- 84 Lantronix
- 88 Diagnostic LEDs
- 89 Diagnostic LEDs in a system with Compac comms only
- 90 Reports
- 91 Deleting Transactions
- 92 Troubleshooting
- 92 Error Messages
- 93 Service and Upgrade Procedures
- 93 Com FMS Board Replacement (DCA)
- 96 C4000 Board Replacement
- 97 Compac Box Replacement
- 98 Fit PC Replacement
- 99 Wiring a USB Module
- 102 CWID Interface Board Replacement
- 104 CWID Aerial Replacement
- 105 CWID Nozzle Aerial Replacement
- 107 HID Reader Replacement
- 109 iTrack Reader Installation and Replacement
- 112 Card Reader Replacement
- 115 Multiplex Board Replacement
- 116 Keypad and Display Screen Replacement
- 117 Router / Switch Replacement
- 118 Replacing the Receipt Printer
- 119 Software Upgrading
- 121 Maintenance
- 122 Receipt Printer
- 122 Changing Paper on a Custom Printer
- 124 Appendix
- 124 Comm FMS Board Connections
- 127 Plugs and Connectors
- 131 Part Locations
- 133 Spare Parts List
- 133 DCA Cabinet
- 134 Electronic Components
- 135 Modem / Router Options (DCA)
- 135 Printer
- 135 Card Reader
- 136 CWID HID & USB
- 136 Exchange Parts
- 137 Glossary of Terms
- 138 Installation Checklist