FP optimail 30 Operator Manual

optimail 30

Franking machine

Operator Manual

2

optimail 30 – Display and Keyboard

Display Multi function keys

(soft keys)

Arrow keys

– Navigate

– Scroll

– Increase / decrease values

Confirm input

Acknowledge messages

Shift key: switch upper / lower case letters

Press briefly: back to higher-level menu / window

Hold key pressed: back to the home menu

Call up menu for:

– Special functions

– Administration and statistics

– System settings

– etc.

Teleset / loading postage

Show registers

Memory: display / select saved

Royal Mail products

Clear inputs

In the home menu: holding C/CE pressed sets home menu back to default

Numeric keys

– Enter numbers

– Enter letters, punctuation and special characters

Contents

3

About this Operator Manual _____________________________________7

1 Safety tips ____________________________________________________8

2 A short description of the optimail 30 ____________________________10

3 The basics of operation ________________________________________13

3.1

Turning on / off _________________________________________13

3.2

3.3

Stand-by ______________________________________________14

Access control – MASTER / USER _________________________14

3.4

3.4.1

3.4.2

3.4.3

The user interface ______________________________________15

Key functions __________________________________________15

Display symbols ________________________________________17

Description of operating procedures and menu sequences in the present Operator Manual ____________________________18

3.4.4

3.4.5

3.4.6

3.4.7

3.4.8

3.4.9

3.5

3.6

The home menu ________________________________________19

The product selection menu _______________________________20

The menu _____________________________________________22

Lists _________________________________________________23

Adjustment menus ______________________________________24

Pop up windows ________________________________________24

Text input _____________________________________________25

Zero test print __________________________________________26

4 Setting the franking imprint _____________________________________28

4.1

Postage / Royal Mail product ______________________________28

4.1.1

4.1.2

Setting a new product ___________________________________29

Changing the product settings _____________________________33

4.1.3

4.1.4

4.1.5

4.2

Determining / setting the weight using the integrated scale (optional) 34

Entering / changing the weight manually _____________________35

Entering the postage value manually ________________________36

Endorsement __________________________________________37

4.3

4.4

4.5

Advert ________________________________________________38

Text message _________________________________________39

Date _________________________________________________41

5 Franking ____________________________________________________43

5.1

Selecting / changing an account ___________________________43

5.2

Positioning and franking a letter ____________________________45

6 Differential weighing and franking (optional) _________________________48

4

optimail 30 Operator Manual

7 Special functions _____________________________________________ 51

7.1

Using the DX feature (optional) _____________________________ 51

7.1.1

7.1.2

Things worth knowing about the DX feature __________________ 51

Franking DX-mail _______________________________________ 52

7.1.3

7.2

7.3

7.4

7.4.1

7.4.2

Viewing and printing information on DX mode ________________ 54

Stamping incoming mail _________________________________ 55

Moistening and sealing letters (optional) ______________________ 56

Using an external postal scale ____________________________ 58

Connecting the postal scale to the optimail 30 ________________ 58

Operating optimail 30 with an external postal scale ____________ 59

8 Memory _____________________________________________________ 60

8.1

Setting postage / Royal Mail product using the memory _________ 60

8.2

8.3

8.4

Saving memory items ___________________________________ 61

Renaming memory items ________________________________ 62

Deleting memory items __________________________________ 63

9 Displaying and printing registers ________________________________ 64

10 Loading postage – Teleset _____________________________________ 65

11 Account administration ________________________________________ 67

11.1

Setting up a new account ________________________________ 67

11.2

11.3

Assigning / blocking USER card(s) for an account _____________ 69

Viewing and printing account statistics ______________________ 70

11.4

11.5

Changing / clearing down / deleting an account _______________ 70

Clearing down all accounts _______________________________ 72

12 Imprint management __________________________________________ 73

12.1

Loading imprint data from card ____________________________ 73

12.2

12.3

Using / renaming / deleting adverts _________________________ 74

Entering new text messages ______________________________ 75

12.4

12.5

Editing / deleting text messages ___________________________ 76

Deleting endorsements __________________________________ 77

13 Advanced settings & system information _________________________ 78

13.1

Viewing / printing / sending system information _______________ 78

13.2

13.3

Displaying and clearing down the item counter ________________ 79

Low postage warning – setting the threshold _________________ 80

13.4

13.5

13.6

Setting the access rights _________________________________ 80

Setting the display contrast _______________________________ 81

Setting audible signals __________________________________ 82

Contents

5

13.7

Clock ________________________________________________83

13.7.1

Correcting the time ______________________________________83

13.7.2

Summer time changeover ________________________________84

13.7.3

Setting the time zone ____________________________________85

13.8

Stand-by ______________________________________________85

13.8.1

Changing the stand-by time _______________________________85

13.8.2

Setting Memory 1 as standard after stand-by _________________86

13.9

Changing the user interface language _______________________87

13.10

Connection to data centre ________________________________88

13.10.1 Internal modem ________________________________________88

13.10.2 GSM Modem (optional) ____________________________________90

13.10.3 Universal Link Box (optional) _______________________________92

13.10.4 mailcredit (optional) _______________________________________93

13.11

Changing dial-up numbers ________________________________95

13.12

Changing Internet addresses ______________________________97

13.13

Rate table _____________________________________________98

13.13.1 Loading rate tables from card _____________________________98

13.13.2 Loading rate table from the data centre ______________________99

13.13.3 Deleting rate tables ____________________________________100

13.14

Switching automatic endorsement selection on / off ___________101

13.15

Integrated scale (optional) ________________________________102

13.15.1 Zeroing ______________________________________________102

13.15.2 Setting the gravity _____________________________________102

13.15.3 Switching differential weighing mode on / off (optional) __________103

13.16

Creating a MASTER card _______________________________104

13.17

Enable / disable functions _______________________________105

13.17.1 Extend memory function (optimail 30 without integrated scale only) _____105

13.17.2 Differential weighing ____________________________________106

13.17.3 InfoPrint _____________________________________________107

13.17.4 Send diagnostics with Teleset ____________________________108

14 Maintenance and care ________________________________________109

14.1

Cleaning the franking machine ___________________________109

14.2

14.3

Changing the ribbon cassette ____________________________110

Sealer (optional) ________________________________________112

14.3.1

Cleaning _____________________________________________112

14.3.2

Checking the liquid level and filling the sealer ________________113

14.3.3

Replacing felts ________________________________________114

14.4

Changing the battery ___________________________________117

6


15 Tips for troubleshooting ______________________________________ 120

16 Withdrawal and disposal of the franking machine _________________ 128

Appendix

Access rights for selected functions _______________________________ 129

Menu (overview) ______________________________________________ 131

Glossary ____________________________________________________ 132

Technical Data _______________________________________________ 134

Declaration of Conformity _______________________________________ 137

Index ______________________________________________________ 139

Service _____________________________________________________ 147

About this Operator Manual

7

About this Operator Manual

Please read this Operator Manual before using the optimail 30 franking machine. Please keep the manual near the optimail 30 at all times for reference.

This Operator Manual describes the optimail 30

– in its standard version

– with integrated scale as well as the optional accessory.

Functions which are only available with certain configurations are recognisable by a suffix, e.g. (optional).

Quick Reference Guide

The Quick Reference Guide gives you an overview of the operating menu and franking with the optimail 30.

Installation Guide

Please read the ‘Installation Guide’ to find out how to install and register the optimail 30.

The following keywords and symbols identify the safety tips in this Operator Manual:

Warning! indicates a potential hazard which may result in injury.

Caution! indicates a potential hazard that may result in damage to the optimail 30 or impair the franking process.

The following symbols and text features are used in this

Operator Manual:

• Bullets precede instructions.

– Dashes precede list items.

ITEM COUNTER Menu names and options from the operating menu are written in capital letters.

“Incorrect value.” Messages are highlighted by quotation marks in the text.

A tip offers advice or additional suggestions for improving the operation.

Chapter ‘The basics of operation’ on page 18 explains how

operating and menu sequences are described.

8


1 Safety tips

The optimail 30 is a digital franking machine with a thermal printer for franking letter mail. The optimail 30 complies with the pertinent safety regulations for office information equipment.

Please observe the following tips for your own safety:

• Install and commission the optimail 30 according to the instructions in the Installation Guide.

• When you move the optimail 30 from a cold environment (i.e. below 10°C / 50°F):

Wait at least 24 hours before connecting the optimail 30. The optimail 30 requires this period to adapt to the ambient conditions.

• Use only cables provided or approved by Francotyp-Postalia. Make sure that cables are not damaged.

• Only operate the optimail 30 on a grounded single-phase power socket. Make sure your office power supply conforms to the power requirements shown on the serial number plate of the optimail 30.

• Make sure the socket for connecting the optimail 30 is close by and easily accessible at all times.

• Do not remove any parts of the housing.

• Never cover the ventilation slots in the housing.

• Turn off the optimail 30 before cleaning the franking machine or moving it to another location.

• Make sure that no liquids or foreign objects penetrate the interior of the optimail 30.

If this happens, pull out the power plug immediately. Have the optimail 30 checked by a service technician before using it again.

• Pull out the power plug in the event of danger! Call the Francotyp-Postalia aftersales service.

• We recommend to use only approved FP equipment and FP original parts.

The manufacturer FP has established reliability, safety and applicability.

The manufacturer cannot assess the reliability, safety and applicability for products not approved by FP, and therefore not vouch for such products.

Safety tips

9

• Only use the batteries provided by Francotyp-Postalia. Observe the instructions enclosed with the battery for correct use and disposal.

• If you are using an external Francotyp-Postalia communication device for optimail 30: Carefully read the product information that came with the

GSM Modem / Universal Link Box / mailcredit Kit.

• Only have maintenance and repair work done by qualified personnel authorised by

Francotyp-Postalia. Otherwise your warranty will be voided. You will be liable for any damages.

10


2 A short description of the optimail 30

Power switch

Sealer (optional)

Scale with scale platform

(optional)

Display

Keyboard

Card reader with card

Letter guide

Letter receiving tray

Flap with ribbon cassette behind

Flap release key

(ribbon cassette compartment)

Catch tray

Ventilation slots

Modem socket

Power connection

Serial interface (25-pin)

Power switch

A short description of the optimail 30

11

Things worth knowing about the optimail 30

The optimail 30 is a franking machine for small and medium-sized mail volumes. It franks letters up to a thickness of 6 mm and self-adhesive FP labels.

With up to 30 franking imprints per minute you manage your daily mail volume in virtually no time at all.

Menu-controlled operation

No matter which function you need – from setting the franking imprint to editing system parameters – with the clearly structured user interface on the backlit display you quickly and easily perform these tasks.

Franking

The optimail 30 shows all major franking information at a single glance. You only have to put the letter in place

– the optimail 30 feeds the letter, franks it and ejects the ready to send letter to the right.

Letters as advertising medium

In addition to the franking imprint the optimail 30 can simultaneously print an advert of your choice and – quite like an SMS – a text message containing up-to-date information on the envelope.

Teleset

Load postage into the optimail 30 with the Teleset process – fast, comfortable and, if need be, 24 hours a day.

Protection against unauthorised use

Access cards in check card format protect the optimail 30 against unauthorised use and allow individual access rights to be assigned (MASTER / USER).

Flexible and up to date

New adverts, endorsements or new Royal Mail pricing – you can simply load updated data into your optimail 30.

Thermal printing

The thermal printing process provides a clean, smudgeproof imprint. The solid ink on the ribbon is heated up as it passes the thermal print head, the liquefied ink penetrates the paper of the envelope and remains permanently bonded.

The ribbon cassette is simple to replace with just a few actions.

Catch tray

The convenient catch tray with adjustable stop is ideal for stacking the processed letters and provides additional storage space.

12


Additional functions

The optimail 30 offers a number of convenient additional functions that will soon be among your favourites:

– Memory function for frequently used Royal Mail products.

– Account function for separate registration and billing of portage costs.

– Incoming mail stamp. Print date and time on incoming mail.

– Print lists for account data, register states, system information and other information.

Options

The following components are available to extend the machine’s range of functions:

– Integrated scale. The space saving, integrated 3 kgscale quickly and reliably determines the weight for letters and parcels. The determined weight directly affects the product settings. There is no need to enter the weight manually.

– Differential weighing – a special weighing mode of the integrated scale that helps you save time when weighing and franking large amounts of similar mail pieces – can be enabled with a machine-specific code.

– Sealer. Manually pass the open envelope through the sealer. The moistened flap is pressed down during subsequent franking in the optimail 30.

– DX feature. Franking mail pieces for dispatch by private carrier DX.

– To run InfoPrint, a PC-based Francotyp-Postalia data management and archiving software application, you can enable the InfoPrint function of optimail 30 with a machine-specific release code.

– GSM Modem. As an alternative to the internal modem, the external GSM Modem can be used for communication with the data centre.

– Universal Link Box (ULB). Using the Universal Link

Box, optimail 30 can communicate with the data centre via a PC network.

– The mailcredit Kit allows you to connect the optimail 30 to a computer and thereby via the internet to the data centre. Furthermore, you can update the software of your optimail 30 franking machine with mailcredit.

The basics of operation

13

3 The basics of operation

In this chapter you will learn about the basic optimail 30 functions and how to handle the franking machine user interface.

3.1

Turning on / off

Push the power switch, the toggle switch on the back left side of the franking machine, to turn the optimail 30 ON or OFF.

Caution! Wait for at least one minute before you turn the optimail 30 on again.

Turning on

• Push

I

(= ON) on the power switch.

The display lights up and a self check starts.

The optimail 30 tests and activates all machine components. This procedure takes some time and is accompanied by signal tones and display messages.

Finally the home menu appears.

The optimail 30 is ready and displays the following franking options:

The home menu (example)

– Dispatch data, weight and postage value are set to default values that are saved to

MEM1.

– Current date.

– The advert and text message are ruled by the current account.

– An account has been set when an access card (MASTER or USER) has been plugged or access control was disabled.

Turning off

• Push

O

(= OFF) on the power switch.

The optimail 30 switches off. The display light goes out.

14


3.2

Stand-by

When in stand-by the optimail 30 displays a clock. The display is dark.

The optimail 30 goes to stand-by if you do not feed any letters or press any keys for some time. You can reactivate the optimail 30 by pressing any key.

Refer to chapter 13.8.1 on page 85 on how to

set the stand-by period.

3.3

Access control – MASTER / USER

The MASTER and USER cards, commonly referred to as access cards, control the access rights to the franking machine.

The card labelled MASTER allows access to all functions.

Cards labelled USER allow access to certain functions only.

– Franking to assigned accounts.

– Saving and editing memory items.

– Assigning an advert and a text message to the current account.

Access control with cards can also be disabled. Franking is then possible without access card on all accounts.

For an overview of all access rights refer to page 129.

Inserting an access card

• Insert the access card in the card reader.

The chip on the card must face the rear.

• Push in the access card against a slight resistance all the way to the stop. You can feel the card snap in.

Removing an access card

• Simply pull the access card out of the card reader.


15

3.4

The user interface

This chapter covers the optimail 30 user interface. You will be introduced to the menu and window types, the used symbols, the modes of operation and how the present manual presents menu / operating sequences.

3.4.1

Key functions

Multi function keys

The keys to the right of the display are multi function keys (also called soft keys). These keys are assigned different functions.

Display text and symbols indicate the currently assigned function.

Arrow keys

– For scrolling in menus, lists, etc.

– For cursor movement (e.g. when typing text).

– For increasing / decreasing values (when changing selected system parameters).

Memory

Display saved settings and select them for franking.

Enter key

– Confirm input.

– Acknowledge messages.

Clear

Special function in the home menu:

– Keeping the key pressed (approx. 2 seconds) sets the optimail 30 back to default values in the home menu.

Special function in the product selection menu (selection of dispatch data):

– Pressing the key briefly clears one item each.

– Keeping the key pressed (approx. 2 seconds) clears all selected dispatch data.

Opens the menu for:

– Loading postage (Teleset).

– Calling up register values.

16


Opens the MENU for system settings, administration, special and service functions for the optimail 30.

Back key

– Key pressed briefly: back to last menu / window.

– Keeping the key pressed (approx. 2 seconds): back to the home menu.

Numeric keys

– For typing numbers.

– For typing text (account names, etc.).

To insert blanks: key .

Available special characters, key :

. , : !; ? % & ’ " ( ) * + - / < = > \ ^ _ @ #

€ $ £ ¥

Shift key

Switch upper / lower case letters during typing.


17

3.4.2

Display symbols

The letter symbol indicates: The optimail 30 is ready for franking.

You can feed and frank mail.

The letter box symbol indicates the Incoming mail stamp is enabled and ready. You can load incoming mail.

The printer symbol indicates the Print lists function.

A list, report, preview image, etc. can be printed.

The text symbol indicates that text can be typed.

The numeric keys are released for text input.

MEM and the memory location number indicate the selected memory item.

The hourglass symbol appears when the optimail 30 requires some more time (e.g. when updating data). Please wait until the procedure is finished.

Arrows in the status bar indicate the presence of further options that you can select.

Use the arrow keys to scroll forward or backward.

The following symbols indicate the multi function key assignment:

Set Postage.

Set Advert.

Set Text Message.

Set Endorsement.

Change Account.

Set Date.

Switch to Incoming mail stamp function.

Return to the franking function (standard carrier) = Royal Mail mode.

Switch to second carrier = DX mode (with DX feature only).

In lists: Select a setting saved in the displayed location (e.g. a memory item, an advert, a text message, an endorsement).

18


3.4.3

Description of operating procedures and menu sequences in the present Operator Manual

Illustrations of display screens show current settings and what to type.

The multi function key that must be pressed to trigger an action / function is shown in black.

In the example, this is the multi function key

to open the product selection menu.

System Settings

Audible Signals

Off / On / Just Warnings

Save

The ‘way’ through the menu to reach a function as well as inputs / settings for this function are indicated as follows:

• Press the key.

• Select in the menu: SYSTEM SETTINGS

AUDIBLE SIGNALS.

(To do so, scroll down with the key, press the multi function key next to

SYSTEM SETTINGS and press the multi function key next to AUDIBLE SIGNALS.)

• Select the desired setting. Press the multi function key next to ALL SIGNALS OFF /

ALL SIGNALS ON or JUST WARNINGS to adapt the current setting.

• SAVE the setting shown.


19

3.4.4

The home menu

Postage

Dispatch data

Weight

Ready for franking

Selected memory item

Advert

Text message

Endorsement

Date

Current account

Status bar

The home menu appears after the machine was turned on and the selfcheck has been successfully completed. It displays the current franking settings (Royal Mail product, advert, text message, endorsement, etc.).

The postage appears only if all product data has been selected (destination, type of mail…) and a valid weight is set.

An account has been set and is indicated in the home menu when an access card (MAS-

TER or USER) has been plugged or access control was disabled.

Symbols indicate the multi function key assignment and inform about the current set-

tings. chapter 3.4.2 explains the used

symbols.

The status bar informs of the current operating state and gives additional hints.

In the home menu you can

– frank

– weigh (optimail 30 with scale only)

– press the multi function key to go to the product selection menu to change or set a product

– select an advertising imprint message

, a text

and an endorsement imprint

– change the date imprint.

for the franking

You can also

– switch to ‘Incoming mail stamp’ function

– change the account (when access to this function is permitted)

– switch to DX mode

enabled).

(if DX option is

20


3.4.5

The product selection menu

Calling up the product selection menu

Press the multi function key to open the product selection menu where you can set or change the product that is to be franked.

You can either choose to set a new product or to change the current product settings.

For a new product:

Press multi function key briefly.

For changing the product setting:

Keep the multi function key for longer (approx. 2 seconds).

pressed

Display area for the current product

Postage

Weight

Dispatch data

Menu area for dispatch data

Display of current product settings

The display left shows

– the selected dispatch data (destination, type of mail, etc.)

– the weight

– the postage.

The displayed weight may come from various sources:

– determined by the scale or

– entered manually during the product selection (optimail 30 without scale) or

– adopted from the memory or

– entered manually in the SCALE AND

POSTAGE RATE MAINTENANCE menu.

The postage only appears if all necessary dispatch data and a valid weight are set.


21

Display area for the current product setting

Status bar

Menu area for dispatch data

Selecting dispatch data

Selectable dispatch data are shown in the display right.

You can scroll the list with the arrow keys if more than four items are available.

Use the multi function keys to select the dispatch data.

Further settings: scroll with arrow keys

Deselecting dispatch data

You can delete the dispatch data of the current product setting step by step using the

key.

Keeping the key pressed for longer

(approx. 2 seconds) deletes all selected dispatch data of the current product setting.

Return to the home menu

With the key you go back to the home menu.

The optimail 30 saves the current product settings to the home menu when the product selection menu is left.

22


3.4.6

The menu

Other functions: scroll with arrow keys

Use key to open the MENU.

From this menu you can access the administration and special functions as well as the system settings and the service functions.

Use the arrow keys to scroll to the next page and back.

Use the multi function keys to select the functions. Depending on the function a menu with further options, an adjustment menu, a list or the like appear.

Pressing the key always returns you to the higher-level menu.

A quick overview of the Menu is provided on

page 131.


23

3.4.7

Lists

Caption

Symbolises the

Print lists function

Possible settings

Status bar

Next page: scroll with arrow key

Lists (e.g. for memory items, adverts, text messages) offer all available settings in list form. The assigned number appears on the display right.

You can scroll the list with the arrow keys if more than four items are available.

Use the multi function keys to select one of the available settings.

The caption displays the list’s title.

A symbol in the caption can indicate a certain operating state.

In the example shown the printer symbol indicates the list can be printed.

The status bar indicates useful additional functions.

For the advanced user

Keeping the multi function key pressed (for approx. 2 seconds) in some lists displays a preview and gives you access to a choice of administrative functions.

For example: from the text message list you have direct access to a menu where you can edit the text message.

24


3.4.8

Adjustment menus

Caption

Text box with cursor

Possible settings and functions

Status bar

The optimail 30 opens a separate menu each for editing system parameters and for typing, editing, clearing user-specific data.

Structure and function of these menus are similar. On the display left the optimail 30 shows the current setting. To the right you see other settings and functions you can select with the multi function keys.

A cursor, the flashing underscore

_

indicates a box where you can type text or numbers.

The caption displays the menu’s title.

A symbol in the caption can indicate a certain operating state.

The status bar informs of special features and gives additional hints.

Adjustment menus can also comprise graphical elements for visualisation.

3.4.9

Pop up windows

A pop up window prompting for input opens for some settings. Messages also appear as a pop up.

Confirm messages and inputs with the key.

Some pop up messages feature auto-confirmation, i.e. they automatically close after some time.


25

3.5

Text input

Letters including accents, punctuation marks and special characters are assigned to the numeric keys for entering texts such as account names, advert names and text

messages. Page 16 shows available special characters.

Symbolises the text input mode

Typing characters

A cursor

_

marks the point where a character can be typed in a text box.

• Press the appropriate numeric key as many times in rapid succession until the desired character appears in the display.

After a short time the cursor jumps one digit to the right. You can now type the next character.

Flashing cursor

Deletes the text displayed

Switching upper / lower case letters

• Press the key.

Inserting line breaks

You always enter a line break manually:

• Press the key.

Deleting characters

• Use the arrow keys to position the cursor on the character to be deleted.

• Press the key to delete the character.

Inserting characters

• Use the arrow keys to position the cursor on the point in the text where the character is to be inserted.

• Type the desired character.

26


3.6

Zero test print

You can check the settings for the franking process and the imprint quality by doing a test imprint with postage ‘0000’.

It is always good practice to use envelopes of reasonable quality as this will ensure a perfect franked impression every time, for more envelope specifications please refer to

page 136 of this manual.

• In the home menu, briefly press the multi function key next to .

The optimail 30 opens the product selection menu.

• Use the arrow key to scroll until the

OTHER products option appears.

• Select OTHER.

• Select ZERO TEST.

Folded edge


27

• Press the key to return to the home menu.

The postage for the zero test print is set to

0.00.

• Fold a sheet of paper (ISO A4 size) in the middle.

• Place the folded sheet of paper on the letter receiving tray:

– side to be printed face up

– the folded edge must touch the letter guide.

• Push the sheet in direction of the arrow until the optimail 30 feeds the sheet.

A roller pushes the sheet against ribbon and print head and printing starts as soon as the letter sensor detects the sheet.

The optimail 30 prints the zero test print and ejects the imprinted sheet to the right.

28


4 Setting the franking imprint

Text message Endorsement

Machine identification

Serial number

The present chapter describes the franking imprint settings required by Royal Mail and the optional advertising imprints.

The following settings in the home menu define the franking imprint:

– Postage / Royal Mail product (see chapter 4.1)

– Endorsement (see chapter 4.2)

– Advert (see chapter 4.3)

– Text message (see chapter 4.4)

– Date (see chapter 4.5).

4.1

Postage / Royal Mail product

The optimail 30 uses the selected dispatch data (destination, type of mail, etc.) and the indicated weight to automatically set the postage, i.e. the price for the Royal Mail product.

The following chapters describe in detail how to set the dispatch data.

Read

– chapter 4.1.1, if you wish to select all dispatch data anew.

– chapter 4.1.2, if you wish to change / modify the current setting.

How to set the weight depends on your optimail’s equipment:

– Simply put your mail pieces on the scale if you work with an optimail 30 with scale.

For details on how to use the scale, please refer to chapter 4.1.3.

– An optimail 30 without scale prompts you to enter the weight after having selected the dispatch data.

Setting the franking imprint

29

Additionally, the menu function “Manual Weight Entry” allows you to enter or modify

the current weight. Read chapter 4.1.4.

Use the memory to fast and easily set a product. Ex factory, typical products

of Royal Mail are saved as memory items. Chapter 8 describes the memory

function.

4.1.1

Setting a new product

In the home menu:

• Press the key next to briefly.

The optimail 30 opens the product selection menu. The display area for the current product setting is empty. You can now select the desired dispatch data.

Selecting dispatch data

The optimail 30 successively prompts you to specify all necessary details: destination type and so on.

• Select the desired setting by pressing the appropriate multi function key.

30


All selected dispatch data are shown in the display area (display left).

The example shows the following settings:

– Destination: WITHIN UK

– Type of mail:

– Format:

FIRST CLASS

LARGE LETTER

Type

Format

Destination

Press the key to clear (deselect) dispatch data from the display area.

– To clear separately: Press key briefly.

– To clear all: Keep the key pressed for approx. 2 seconds.

Setting the weight

optimail 30 without integrated scale

An optimail 30 without integrated scale prompts you to enter the weight in a pop up.

• Enter the weight.

• Confirm with the key.

optimail 30 with integrated scale

Using the integrated scale you can determine the weight at any point in time – either in the product selection menu or in the home menu.

Read chapter 4.1.3.


31

The postage appears as soon as all necessary dispatch data and a valid weight are set.

If you want to use special Royal Mail services

(e.g. Recorded delivery), continue with

‘Selecting special services’.

Available special services

Selected special service

Selecting special services

• Select the desired special service by pressing the appropriate multi function key.

This is RECORDED DELIVERY in the example.

The selected special service is shown in the display area (display left).

The selected special service is also inverted in the menu area (display right).

You can select several special service items.

The optimail 30 supports you in observing postal regulations and does not permit any illegal combinations.

You can press the appropriate multi function key to deselect a special service.

When the desired product is set:


32


Please note the following special features of product setting:

You must select Large Letter if the size of your mail piece exceeds defined limits for length, width and thickness (products priced by size and weight, e.g. First Class Letter).

A flashing postage indicates special features of the product setting (e.g. country-specific particularities, dispatch with selected settings not permitted in all countries).

Please contact Royal Mail to be informed of the latest regulations.

The optimail 30 may use a pop up to prompt you for additional entries.

For example, you have to enter the value of the mail piece when using ‘Enhanced compensation’.


33

4.1.2

Changing the product settings

In the home menu:

• Keep the key next to longer (approx. 2 seconds).

pressed for

When the pop up window for the weight appears (only optimail 30 without scale):

• Retain the displayed weight

or

enter a new weight.


The optimail 30 opens the product selection menu and displays the current product settings.

In the product selection menu you can

– make additions to the current settings (e.g. choose special services) or

– delete the current setting step by step and select new dispatch data.

How to change the dispatch data

• Use the key to delete the current settings step by step as far as necessary.

In the example, the ‘Letter format’ setting is to be changed to ‘Packet’.

• Select the new dispatch data.


Press for approx. 2 seconds to entirely delete the current product setting.

34


4.1.3

Determining / setting the weight using the integrated scale

(optional)

This chapter covers using the integrated scale in standard weighing mode. On how

to use the optional ‘Differential weighing’ function, please read chapter 6.

Caution! Please heed the following notes on how to use the integrated scale:

– The scale is designed for a maximum weight of 3 kg.

– The optimail 30 can determine a new weight only if the scale has been emptied beforehand. You must therefore empty the scale platform before you place a new mail piece to be weighed.

You can weigh your mail pieces in the home menu as well as in the product selection menu.

• Place the mail piece on the scale platform.

A beep signals the scale has determined the mail piece weight.

Note: This tone cannot be heard if the optimail 30 audible signal was disabled.

The weight determined by the scale is set.

The optimail 30 uses the displayed weight and the selected dispatch data to set the postage for franking.

The optimail 30 also sets the appropriate endorsement if automatic endorsement

selection is enabled. Read chapter 13.14 on page 101.


35

4.1.4

Entering / changing the weight manually

Additionally, the menu function “Manual Weight Entry” allows you to enter or modify the current weight. You also use this function for determining the postage value of mail pieces heavier than 3 kg.

This function is available in machines with and without integrated scale.

Scale and Postage Rate Maintenance

Manual Weight Entry

Current setting: 100 g

Save

• Press the key.

• Select in the menu: SCALE AND

POSTAGE RATE MAINTENANCE

MANUAL WEIGHT ENTRY.

• Enter the weight.

• Press SAVE to register the displayed weight.

• Keep the key pressed for approx.

2 seconds

The optimail 30 returns to the home menu – the new weight is set.

This weight remains set until you put a mail piece on the scale (optimail 30 with scale) or change the product settings / enter a new weight in the product selection menu

(optimail 30 without scale).

36


4.1.5

Entering the postage value manually

There may be particular cases where the optimail 30 fails to calculate the postage. In such a situation you have to enter the postage value manually.

In the home menu:

• Press the key next to briefly.

The optimail 30 opens the product selection menu.

• Select OTHER products.

• Select the desired option. In the example:

PARCEL FORCE WORLD WIDE FRANK

PAY.

The optimail 30 opens a pop up for entering the postage.

• Enter the postage for the selected product.



The postage is set for franking.


37

4.2

Endorsement

You can mark special mail types with an appropriate endorsement (e.g. First Class,

Special delivery).

In the home menu:

• Press the key next to .

You see a list with all available endorsements.

• Select the desired endorsement. In the example it is “First Class” (endorsement

No. 1).

The optimail 30 returns to the home menu.

The endorsement is set.

Quick results for the advanced user

In the home menu:

• Type the desired endorsement number.

The number is displayed in the status bar.

• Confirm with the key next to .

38


4.3

Advert

You can print an advert of your choice on your mail. The optimail 30 offers the following options for advert printing:

– The franking machine can hold a maximum of 6 different adverts. The saved adverts are available to all users.

– Advert on USER card. On request Francotyp-Postalia will supply USER cards with an advert of your choice. The advert is read from the card as soon as the card is inserted.

Setting the advertising imprint

In the home menu:


You see a list with all available adverts.

• Select the desired advert. In the example it is “Trade show” (advert No. 3).


The advert is set.


In the home menu:

• Type the desired advert number.




39

Using the advert from the USER card

• Insert USER card with advert.


The advert from the USER card appears at the end of the list.

• Press the key next to the last advert in the list.


The advert on the USER card is set for franking.

You can also define the advert on the USER card as the default advert for this account

(see page 68). The advert is then used for

the franking imprint immediately after the

USER card is plugged.

4.4

Text message

You can print text messages, similar to SMS. The text will appear on the very left of the franking imprint. A text message may contain up to 5 lines with about 20 characters each. When franking without an advert, the text message is shifted to the position of the advert.

In the home menu:


You see a list with all available text messages.

40


Setting an available text message

• Select the desired text message.

In the example that is “Your extra text message” (text No. 4).


The text is set.


In the home menu:

• Type the desired text message number.



Creating and changing texts

In the list of text messages:

• Press the key for the text that is to be modified or not assigned yet, until the menu displays TEXT MESSAGE

MANAGER…

• To modify an available text:

Select CHANGE.

• Type the desired text.

• SAVE the new text.

Deletes the text displayed

If you are not familiar with the text input function of the optimail 30 please refer to

chapter ‘Text input’ on page 25.


41

4.5

Date

The date for the franking imprint is set automatically to the current date by the system clock. You can set the date of the franking imprint forward. The optimail 30 does not allow backward dating for franking.

Setting the mailing date

In the home menu:


• Type the new date.

• Press USE to set the date.


The mailing date is set.


In the home menu:

• Type the date.

The numbers you typed are displayed in the status bar.


42


Resetting the date to the current date

In the home menu:


• Press TODAY to set the current date.

• Press USE to set the date.


The current date is set for franking.

Franking

43

5 Franking

In this chapter you can read how to set the account to record postage costs and how to insert letters, postcards and franking labels correctly. You will receive important information and tips on how to prevent incomplete or illegible franking imprints and

how to protect the printing system from damage. Please refer to chapter 4 for further

information on how to set franking imprint parameters.

5.1

Selecting / changing an account

An account must always be selected for franking. The current setting is visible in the home menu; you can recognise it by the symbol.

Setting the account via an access card

• Insert the USER or MASTER card in the card reader. The chip on the card must face the rear.

• Push in the card against a slight resistance all the way to the stop. You can feel the card snap in.

The optimail 30 sets the account of the access card along with the defaults selected for advert and text message.

The home menu shows the account name.

The postage costs of all subsequent franking procedures will be charged to this account.

Account 1 is always assigned to the MAS-

TER card (account 1 = MASTER account).

44


Not Assigned = account is not available for franking

Changing the account

You can only change the account when working with the MASTER card or when access control was disabled.

In the home menu:


The optimail 30 opens a list containing all accounts. You see the account names and numbers.

• Select the desired account.

In the example: “Customer Service”

(account No. 7).


The account is set.

You can only select those accounts that were set up for using. Unselectable accounts are tagged “Not Assigned”.


In the home menu:

• Type the desired account number.



Franking

45

5.2

Positioning and franking a letter

The optimail 30 allows letters up to a thickness of 6 mm and postcards to be franked.

Format and material of mail pieces must meet the specifications on page 136. It is

always good practice to use envelopes of reasonable quality as this will ensure a perfect franked impression every time.

Caution! You can avoid poor franking imprint quality, ribbon breaks and print head damage by simple preventive measures:

– Several sheets in an envelope may result in thickness differences in the print area that may cause an irregular imprint.

In this case frank the empty envelope or use the special FP double labels.

– Use envelopes with as smooth a surface as possible. This gives the best printing results.

– Make sure the letters do not contain any staples or paper clips in the imprinting area.

– Jog the top edge of the envelopes on a flat surface prior to franking. By aligning the letter contents at the top edge you create a smooth area for the franking imprint.

– A standard size letter you best let go during printing. Larger envelopes could do with some support.

– Do not try to align or move a letter once the optimail 30 has started feeding it.

– Please observe the length of the franking imprint with an advert and a text message.

Use sufficiently sized envelopes or extra large labels provided by Francotyp-

Postalia.

46


The catch tray can be adapted to different envelope sizes by adjusting the stop.

The stop features four catches for the most common sizes.

Franking

You can start franking if the optimail 30 is ready for franking (letter symbol in the top right corner and appropriate information in the status bar).

Ready to frank display

Letter guide

Positioning a letter / postcard

• Place the letter on the letter receiving tray:

– side to be printed face up (address field is visible)

– the top edge must touch the letter guide.

• Push the letter in direction of the arrow until the letter sensor detects the letter.

A roller pushes the sheet against ribbon and print head and printing starts as soon as the optimail 30 detects the letter.

The illustration shows the approximate position where the optimail 30 starts feeding the letter.

The imprinted letter is ejected to the right.

Refer to chapter 7.3 on page 56 on how to

simultaneously moisten and frank letters.

Franking

47

Franking labels

The optimail 30 can imprint self-adhesive double labels. Double labels suitable for optimail 30 are available from Francotyp-

Postalia.

• Place the double labels on the letter receiving tray:

– side to be printed face up

– the long edge must touch the letter guide.

• Push the double label in direction of the arrow until the letter sensor detects the double label.

The illustration shows the approximate position where the optimail 30 starts feeding the double label.

The imprinted double label is ejected to the right.

48


6 Differential weighing and franking

(optional)

The optimail 30 optionally supports differential weighing with the integrated scale.

With the ‘Differential weighing mode’, you can quickly and conveniently weigh and frank large amounts of similar mail pieces. You simply place a stack of mail pieces on the scale platform, then remove them one by one for franking. The optimail 30 constantly checks for changes in weight and sets the postage for each mail piece accordingly.

This chapter describes distinctive features and the approach to weighing and franking in differential weighing mode. For extensive information on how to set the franking

imprint, see chapter 4.

For enabling the optional differential weighing feature, please refer to chapter 13.17.2 on page 106.


Differential Weighing: On / Off

Diff Weighing On

Save

Setting the differential weighing mode

• Press the key.



DIFFERENTIAL WEIGHING: ON / OFF

DIFF WEIGHING ON SAVE.

(See also chapter 13.15.3, page 103.)

• Keep the key pressed for approx.

2 seconds.


Using the differential weighing mode

• Select the desired product setting (see

chapter 4.1, page 28) or set them via the

memory (see chapter 8.1, page 60).

• Determine all other settings for the franking imprint (e.g. advert, text message).

Differential weighing and franking

49

Caution! The integrated scale is designed for a maximum weight of 3 kg.

When the optimail 30 displays the home menu:

• Place the letter stack or a box with letters on the scale platform.

Two short beeps indicate that the scale has recognized that a load was placed on the platform.

Note: The feedback signal cannot be heard if the optimail 30 audible signal was disabled.

No weight and postage are displayed in the home menu.

No weight is displayed = differential weighing mode is set

• Remove one letter from the stack or from the box.

The optimail 30 determines the change in weight and calculates the postage.

(A beep acknowledges this action.)

50


Differential weight = weight of the letter

The optimail 30 displays the weight of the letter as differential weight with a negative sign.

In the example, the letter weighs 27 g – indication in the display: “-27 g”.

• Frank the letter as usual.

• Handle the remaining letters in the same way.

When you empty the scale platform the optimail 30 asks you if the set weight is to be used for franking.

• Acknowledge with YES to frank the last letter of the stack.

Or

• Press NO to discard the weight (e.g. because you removed the empty box last).

The optimail 30 does not determine a postage value.

Special functions

51

7 Special functions

7.1

Using the DX feature

(optional)

7.1.1

Things worth knowing about the DX feature

The optimail 30 can frank mail pieces for dispatch by the private carrier DX. You can switch between ‘Royal Mail mode’ and ‘DX

Mode’ in the home menu.

In order to use the DX feature it has to be activated in your optimail 30, the DX imprint and a DX license number have to be stored in the franking machine. Then the additional function ‘Second Carrier’ is available in the home menu.

For activation of the DX feature in your optimail 30 please contact the FP after-sales service or your local sales agent.

Special features of the DX mode

– The optimail 30 captures DX franking procedures in a separate counter for the second carrier.

– The postage costs for DX franking procedures are settled directly with the private carrier.

– The postage calculation function of the optimail 30 and the integrated scale are not available in DX mode.

– You can use an external postal scale (e.g. a flexiscale) for postage calculation in DX mode.

– You cannot use the account function for

DX franking procedures.

– DX franking procedures will not be captured in the registers or the resettable item counter.

52


7.1.2

Franking DX-mail

Switching DX mode on

If the access control of the optimail 30 is enabled:

• Insert access card (MASTER / USER).

The set account is for access control only and is not shown in the DX mode.

The DX franking procedures will not be booked to this account.

In the home menu:


The optimail 30 switches to DX mode. The status bar indicates that the optimail 30 is ready for franking in DX mode in the following way: “Ready to meter: Second Carrier”.

If a flexiscale (external FP postal scale) is connected to the optimail 30: At the flexiscale switch from ‘Royal Mail’ to ‘DX’. The set carrier will be transmitted to the optimail 30 and the appropriate mode will be set automatically.

Please read chapter 7.4 on page 58 and the

flexiscale operator manual for detailed information on operation with an external postal scale.

Special functions

53

Franking DX-mail

In the home menu:

• Type the desired postage.

The postage is displayed in the status bar.


• Adjust all other settings for the imprint

(advert, text message, endorsement and date).

Make the settings exactly as described for Royal Mail franking procedures (see

chapter 4 on page 28).

When the optimail 30 is ready for franking in

DX mode:

• Position the mail piece as usual and frank it.

Ready for franking in DX mode

Switching DX mode off – returning to

Royal Mail mode

In the home menu:


The optimail 30 switches to Royal Mail mode.

54


7.1.3

Viewing and printing information on DX mode

The optimail 30 captures all DX franking procedures in separate piece and value counters. You can view and print the counter states.

System Information

Second Carrier

• Press .

• Select in the menu:

SYSTEM INFORMATION SECOND

CARRIER.

You see the number and the total value of all

DX franking imprints as well as the DX license number.

Printing the DX report

• Load an empty sheet or a double label.

The optimail 30 prints a report with the DX information.

Only FP after-sales service is authorised to reset the DX counter.

Special functions

55

7.2

Stamping incoming mail

You can use the incoming mail stamp function to mark your incoming mail (up to

6 mm thickness).

Setting the incoming stamp

In the home menu:


The optimail 30 sets the Incoming Mail

Stamp and displays the set date.

Date of incoming mail

You can set the incoming mail stamp date as desired. Backdating is permissible. Read

page 41 to find out how to set the date.

The time is included in incoming mail stamps with the current date only.

Date in incoming mail stamp

Back to franking function

Stamping incoming mail

• Position the incoming mail with the side to be printed face up.

The optimail 30 prints the incoming mail stamp and ejects the mail piece to the right.

The incoming mail stamp shown to the left bears date and time.

Press the key next to , to return to the franking function (Royal Mail mode).

56


7.3

Moistening and sealing letters

(optional)

Operating the optimail 30 with the specially available sealer lets you seal and frank letters in a single step.

The sealer is filled and installed on the left side of the optimail 30. Two catches fasten the sealer to the franking machine housing. For further information on how to set up the sealer please refer to the Installation Guide.

The sealer is suitable for all commercially available gummed envelopes whose flaps are not longer than 78 mm.

Please note that we can assure reliable sealing results only when you use Francotyp-

Postalia ‘sealit’ sealing liquid.

The present chapter explains how to use the

sealer. Please refer to chapters 4 and 5 on

how to set the franking imprint and frank.

Stop edge

Stop

Moistening the envelope flap

• Hold the letter with the open flap facing downward.

• Engage the letter at the sealer in arrow direction.

The illustration shows the correct letter position in the sealer:

– the flap is positioned underneath the stop

– the stop edge is exactly in the flap groove.

Letter guide

Special functions

57

• Guide the letter through the sealer with an arched motion as shown in the illustration.

This will pass the gummed flap edge along the moistening felt and moisten it.

• Align the letter top edge with the franking machine letter guide and push in the letter in arrow direction until the optimail 30 feeds and franks the letter.

Sealing moistened envelope flaps

We recommend that you firmly press on the envelope flaps after franking to make sure the envelopes are firmly sealed.

• Stroke your hand firmly over the envelope’s / letter stack’s flap area.

Large-sized mail pieces

You best guide large-sized mobilises with both hands during moistening. You should support the mail piece only slightly as soon as the franking machine has started feeding it.

58


7.4

Using an external postal scale

7.4.1

Connecting the postal scale to the optimail 30

As standard, the optimail 30 features a 25-pin interface. You can connect an existing

Francotyp-Postalia letter and parcel scale (e.g. a flexiscale) to this interface.

You need a special interface cable to connect the postal scale to the optimail 30.

A suitable interface cable is available from Francotyp-Postalia.

Warning! Read the Operator Manual of your FP postal scale before you connect it to the optimail 30. Pay special attention to the information on how to safely operate the FP postal scale.

• Turn off the optimail 30.

• Turn off the FP postal scale.

Power switch

• Plug the 25-pin interface cable supplied by

Francotyp Postalia to the 25-pin interface on the optimail 30 and tighten the screws.

• Connect the interface cable to the FP postal scale.

• Turn the optimail 30 on again.

• Turn on the FP postal scale.

• Set up the FP postal scale for operation on optimail 30.

Special functions

59

7.4.2

Operating optimail 30 with an external postal scale

You only use the external postal scale with the optimail 30 to determine and set the weight. The postage calculation of the scale is not used in connection with the optimail 30.

• Turn on the optimail 30 and FP postal scale.

• Set the dispatch data at the optimail 30.

• Select all other settings for the franking imprint (advert, text message, etc.).

When the optimail 30 displays the home menu:

• Place the mail piece on the scale platform of the FP postal scale.

The scale determines the weight and transfers this data to the optimail 30. The weight appears in the home menu.

The optimail 30 uses the displayed weight and the selected dispatch data to determine the postage.

• Frank the mail piece.

In case the integrated scale and an external scale are active: When calculating the postage, optimail 30 always applies the weight value transmitted last.

60


8 Memory

The quickest way to set the postage for the franking imprint is using the memory function. You can save frequently used Royal Mail products as memory items. These can be called at any time by simply pressing a key. The basic optimail 30 version features

4 short code memories (upgradable, see chapter 13.17.1). An optimail 30 with inte-

grated scale features 9 memory items. Ex factory, everyday products of Royal Mail are saved as memory items.

Postage values are not saved to the memory. When calling the memory the optimail 30 determines the appropriate postage for the saved product, based on the valid rate table. The optimail 30 thus ensures your postage values are correct even when rate tables have changed (price changes).

In the MEMORIZED RATES menu you can save and delete memory items, overwrite them with a new assignment and assign them names of your choice.

8.1

Setting postage / Royal Mail product using the memory

• Press the key.

You see a list with all available memory items.

• Select the desired product setting. In the example it is memory No. 3 (UK Standard

Parcel).

The optimail 30 returns to the home menu and displays the set memory (MEM3).

If necessary:

• Enter the weight or place the mail piece on the scale.

The product and the appropriate postage for the franking imprint are displayed.


• Type the memory item number in the home menu.


Memory

61

8.2

Saving memory items

For the memory you always save the current product settings (dispatch data and weight). For further information on ‘setting dispatch data and weight’ refer to

chapter 4.1, starting on page 28. Products for which the postage has to be entered

manually (‘Other’ products) cannot be saved as memory items.

Memorized Rates

Select memory: 1 … 4 (9)

New

Save

• Press the key.

• Select in the menu: MEMORIZED RATES.

• Select the memory number under which you wish to save the product.

The optimail 30 opens the memorized rates menu. The display left shows the old assignment.

• Adopt the current product settings with

NEW.

The new assignment is shown.

• Press SAVE to save the current assignment as memory item.

Memory 1

The optimail 30 uses the settings saved under Memory 1 as power-on default.

Memory 1 can not be saved without weight.

Functions in the NEW MEMORIZED RATE menu and their meanings:

W/O WEIGHT Sets the displayed weight to “0 g”.

Saving writes the dispatch data (destination, type, etc.) and the “0 g” weight to a memory item.

You must enter the weight / weigh your mail piece each time you call up such a memory item.

WITH WEIGHT Indicates the current weight of the product setting again.

62


8.3

Renaming memory items

You can name each of the memory items. The memory item selection list shows this name instead of the saved assignment.

Memorized Rates


Rename

New Name

Enter name: UK Parcel

• Press the key.


• Select the memory the name of which you wish to change.

• Use RENAME to open the menu for the memory names.

• With NEW NAME you can delete the entire name shown.

• Type the desired name.

In the example this is “UK Parcel”.

• Press SAVE to save the name.

The memory item selection list now shows this name instead of the saved setting.

Save

For notes on how to type text see page 25.

Memory

63

8.4

Deleting memory items

You can overwrite superfluous memory items with a new assignment or delete them.

Memorized Rates


• Press the key.


• Select the memory you wish to delete.

• Press DELETE to delete the saved setting.

The memory list indicates “Not Assigned”.

Delete

Memory 1 cannot be deleted permanently.

After switching the machine on, memory 1 again has the assignment determined by the rate table.

64


9 Displaying and printing registers

The optimail 30 saves important parameters and information on used postage in registers. You can view and print the register states.

• Press the key.

The REGISTER menu displays the current register states.

Printing registers

• Load an empty sheet or a double label as usual.

The optimail 30 prints the register report.

The registers store the following information:

DESCENDING (R1) Postage still available

ASCENDING (R2) Total value of all franking imprints performed

CONTROL TOTAL (R3) Sum total of all loaded sums

TOTAL ITEMS (R4) Total number of franking imprints performed

(including zero test prints)

DX frankings will not be captured by the registers.

Loading postage – Teleset

65

10 Loading postage – Teleset

Teleset is the loading of the desired postage credit. To load postage a connection is made to the Teleset Data Centre (TDC) with the optimail 30 and the desired amount is loaded. Accounting is as per your contract with Royal Mail.

Permissible amounts: You may load amounts to a maximum of £ 9,990 in steps of

£ 10. The permissible maximum amount depends on the postage credit left on your optimail 30. When topping up, you must not exceed the upper credit limit of

£ 9,999.99 (Register: Descending R1).

There are the following options for connecting with the Teleset Data Centre:

– Internal modem

– External GSM Modem

– Universal Link Box (communication with the data centre via a PC network)

– mailcredit (web access via a PC and the Francotyp-Postalia mailcredit software).

The Teleset procedure as such runs in the same manner – regardless of the type of connection to the Teleset Data Centre in use.

Regular contact with the Teleset Data Centre

For safety reasons, Royal Mail demands that the franking machine connects with the

Teleset Data Centre at regular intervals.

The optimail 30 displays a message when a contact with the Teleset Data Centre is due. You have to load postage as usual. Simply load a sum of £ 0 if you do not need any postage for the time being.

The optimail 30 will disable vital functions until a contact with the Teleset Data Centre could be established if you fail to react to the message within an adequate period of time.

Please contact the Francotyp-Postalia after-sales service if you have any questions.

66


Teleset

If desired:

Change

Amount to load: £ 100

Load

Load

Loading postage

• Make sure the connection set up in the optimail 30 (internal modem, GSM Modem, Universal Link Box or mailcredit) is ready to establish a connection with the

Teleset Data Centre (TDC)

For information on the settings in menu

MODEM AND TELEPHONE NUMBERS,

please read chapters 13.10 to 13.12.

• Press the key.

• Select TELESET to call up the loading procedure.

• Accept the amount to be loaded.

Or

Use CHANGE to open the menu for the amount to be loaded.

Type the desired amount.

• Confirm with LOAD.

The optimail 30 displays the set amount for checking purposes.

To load the displayed amount:

• Use LOAD to establish the connection to the Teleset Data Centre.

Loading continues automatically. You can monitor the progress in the display. Please stand by. Data exchange takes some time.

The new residual amount is indicated when loading ends.

• Use REPORT to view and print the loading report.

• Select CONTINUE to finish the loading procedure.

Account administration

67

11 Account administration

With the optimail 30 account administration function you can record and evaluate franking procedures separated by accounts. Accounts can be sections / departments of a company or individual companies within a community office.

You can define up to nine accounts in your optimail 30 and set up access rights with

MASTER and USER cards. Account 1 is defined ex factory and permanently assigned to the MASTER card (MASTER account).

Refer to chapter 5.1 on page 43 on how to select accounts for franking.

11.1

Setting up a new account

Account Administration

Display / Edit / New

Not Assigned

Enter name

Continue

Save

• Press the key.


ACCOUNT ADMINISTRATION

DISPLAY / EDIT / NEW.

• Select a NOT ASSIGNED account in the list.

The optimail opens the procedure for setting up the account.

• Simply follow the instructions on the display.

The optimail 30 successively prompts you to specify all necessary details.

Possible settings are explained on the next page.

• Press CONTINUE to save the displayed parameter.

• If all parameters are complete: SAVE the new account.

68


Possible account parameters and their meaning:

Name

Letters, special characters and numbers

Refer to page 25 for information on

how to type text.

Default advert

NO DEFAULT The advert selected last remains set in the home menu when you select an account.

Default Text

Message

Teleset access

Cards

(USER cards)

WITHOUT ADVERT The selection made automatically becomes effective when you

All saved adverts change to the account.

From card When you insert the

‘USER with advert’ card the advert on the card is selected.

The advert from the USER card always appears at the end of the list.

Prerequisites: – The account is set up.

– The ‘USER with advert’ card must be assigned to the account and inserted.

NO DEFAULT The text message selected last remains set in the home menu when you select an account.

WITHOUT TEXT

MESSAGE

All saved text messages

YES

The selection made automatically becomes effective when you change to the account.

Teleset is released.

The account user is authorised to load postage.

Teleset is locked. NO

YES

NO

At least one USER card is assigned to the account.

No USER card is assigned to the account.


69

11.2

Assigning / blocking USER card(s) for an account

Each account (except MASTER account) can be assigned one or several USER cards. The USER card allows access to the assigned account only. You can block the USER card(s) in order to protect the optimail 30, e.g. when a card is lost.



Select account for the USER card

Change

Continue

New Card / Block Card

• Press the key.




• Select the account for which a card is to be programmed.

• Use CHANGE to open the procedure for changing the account parameters.

• Press CONTINUE until the menu for card assigning / blocking appears.

• Select NEW CARD to assign the account a

USER card

or

BLOCK CARD all USER cards for this account.

• Follow the instructions on the display to assign a USER card.

• Complete the procedure of changing account parameters with SAVE.

Continue

Save

You can overwrite no longer used or blocked

USER cards with a new account assignment.

70


11.3

Viewing and printing account statistics

You can view and print the postage used by the separate accounts and the number of franking imprints in an overview. The printed list also includes the current settings of all accounts.


• Press the key.



STATISTICS.

Statistics

Printing account statistics

The account statistics comprise 2 pages.

• Load an empty sheet or a double label for each page.

With the InfoPrint software tool from

Francotyp-Postalia you can collect and archive account data comfortably on the PC.

For further information, please refer to

chapter 13.17.3 on page 107.

11.4

Changing / clearing down / deleting an account



Select the account to be changed

Clear Down / Delete / Change

• Press the key.




• Select the account to be changed.

The ACCOUNT ADMINISTRATION menu appears. The display left indicates the current account parameters (name, default advert, etc.) and the usage data (postage used and number of franking imprints since last Clear down).


71

Refer to page 68 for an explanation of the

account parameter meanings.

Note: The USER card allows access to the assigned account only. The administration menu for this account opens immediately after ACCOUNT ADMINISTRATION.

• You can CHANGE, CLEAR DOWN or

DELETE the account shown.

Functions in the ACCOUNT ADMINISTRATION menu and their meaning:

CLEAR DOWN Clears down all incurred postage data

(Postage used) and the number of franking imprints performed (Items) for the account shown.

DELETE Deletes the account shown, including all account data.

CHANGE Opens the procedure for changing the account parameters (name, default advert, etc.).

The optimail 30 successively displays the parameters you are authorised to change.

You can keep or change the current parameters.

Press CONTINUE to save the displayed parameters.

When the procedure is finished, select

SAVE or CANCEL to either save or discard all changes.

72


11.5

Clearing down all accounts


Clear Down All

• Press the key.



CLEAR DOWN ALL.

Following a security prompt the postage used and the number of franking imprints are cleared down for all accounts.

Imprint management

73

12 Imprint management

The optimail 30 offers a number of powerful management functions for managing individual imprint elements. Among these are setting up text messages, the assignment of custom names for adverts, graphical preview and printing of adverts as well as deleting of superfluous adverts, text messages and endorsements. You can load new imprint data from chip card.

The following chapters explain the functions in more detail.

12.1

Loading imprint data from card

You can easily load imprint data (e.g. adverts) from chip card. Order the desired imprints from Francotyp-Postalia.

Load from Chip Card

Insert a data card

• Press the key.


LOAD FROM CHIP CARD.

• Remove the access card (MASTER).

• Insert the card with imprint data.

Load All / Select

The optimail 30 shows all imprint data saved on the card.

• You can LOAD ALL or SELECT individual imprints.

Imprint on the card

(in the example: adverts)

74


Functions in the LOAD FROM CARD menu and their meaning:

LOAD ALL Loads all data from the card into the optimail 30.

SELECT optimail 30 prompts for each imprint:

“Do you want to load: YES / NO”.

When you have answered all prompts, the selected imprints are flagged with OK.

Use LOAD to load the selected imprint data into the optimail 30.

Immediately after loading, optimail 30 opens a procedure where you can rename the new adverts.

• You can keep the suggested name or type a name of your choice (see also

chapter 12.2).

• Use SAVE to keep the displayed name and continue with the name for the next advert if applicable.

12.2

Using / renaming / deleting adverts

Imprint Management

Manage Adverts

Select advert

• Press the key.


IMPRINT MANAGEMENT MANAGE

ADVERTS.

• Select the desired advert.

The ADVERT MANAGER menu shows a simplified graphical preview of the advert.

• You can RENAME or DELETE the advert.

Rename / Delete

Imprint management

75

Functions in the ADVERT MANAGER menu and their meaning:

RENAME Opens the menu where you can change the name.

You can change the name that appears in the home menu and in the advert lists as you like.

For notes on how to type text see page 25.

DELETE Deletes the advert on display after a security prompt.

USE Selects the advert for franking.

12.3

Entering new text messages

The optimail 30 is provided with 6 memory slots for text messages. A text message may contain up to 5 lines with about 20 characters each.

Imprint Management

Manage Text Messages

Not Assigned

• Press the key.



TEXT MESSAGES.

• Select a NOT ASSIGNED memory slot from the list.

• Type the desired text.

• SAVE the displayed text.

Enter text

Save

Refer to page 25 for detailed information on

how to enter text.

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12.4

Editing / deleting text messages

Imprint Management

Manage Text Messages

Select text message

• Press the key.



TEXT MESSAGES.

• Select the text message.

The TEXT MESSAGE MANAGER menu displays the saved text.

• You can CHANGE or DELETE the displayed text.

Change / Delete

Functions in the TEXT MESSAGE MANAGER menu and their meaning:

CHANGE Opens the menu where you can edit the text.

You can move the cursor in the text and delete or insert characters at the indicated position.

For notes on how to enter text see page 25.

DELETE Deletes the text after a security prompt.

USE Selects the text for franking.

Imprint management

77

12.5

Deleting endorsements

Imprint Management

Manage Endorsements

• Press the key.


IMPRINT MANAGEMENT

MANAGE ENDORSEMENTS.

• Select the endorsement to be deleted.

• DELETE the selected endorsement.

Select endorsement

Delete

Functions in the EDIT ENDORSEMENT menu and their meaning:

DELETE Deletes the endorsement after a security prompt.

USE Selects the endorsement for franking.

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13 Advanced settings & system information

13.1

Viewing / printing / sending system information

You can view and print all major machine parameters as a list. optimail 30 also lets you send the data to the FP after-sales service.

System Information

• Press the key.


SYSTEM INFORMATION.

• Choose the topic you want information on.

Modem / Telephone

Rate Table

Security Device

System

Ink Ribbon

Endorsement Statistics

Second Carrier

Ethernet

Universal Link Box

All Information (send)

Sending system information

With the ALL INFORMATION function you transmit – only upon request by Francotyp-

Postalia please – data to the FP after-sales service.

Available reports and information:

MODEM / TELEPHONE Modem name and dialling parameters of the internal modem

Saved telephone numbers

RATE TABLE Available rate tables and validity

SECURITY DEVICE Technical information, among others the machine state, validity and battery state

SYSTEM Machine number, software and imprint data

INK RIBBON Ink ribbon parameters and usage information

ENDORSEMENT STATISTICS Information on the endorsement usage

Advanced settings & system information

79

Available reports and information:

SECOND CARRIER Information on DX feature

(DX license, total number and total value of all DX frankings performed)

ETHERNET Information on the network connection

UNIVERSAL LINK BOX Information on the ULB (manufacturer, serial number, network parameters)

13.2

Displaying and clearing down the item counter

Apart from storing the total number of franking imprints in register (R4) and the account counters the optimail 30 features a customisable item counter. This item counter counts all Royal Mail franking imprints. Independently of other optimail 30 counter functions you can reset the item counter to zero or use it as a daily or job counter. DX frankings will not be counted.

Item Counter

• Press the key.

• Select in the menu: ITEM COUNTER.

• CLEAR DOWN clears the displayed counter state without security prompt.

Clear down

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13.3

Low postage warning – setting the threshold

The ‘Low postage warning’ function warns you when the available postage in your optimail 30 drops below a preset threshold. You can also disable the low postage warning.

System Settings

Low Postage Warning

Type threshold / Warning Off

• Press the key.


LOW POSTAGE WARNING.

• Type the desired threshold

or select WARNING OFF to disable the warning function.


Save

13.4

Setting the access rights

Caution! Disabling the access rights will disable the account access restrictions. Every user can frank on all accounts.

You can only change the access rights status if the MASTER card is fitted.

System Settings

Access Rights

On / Off

• Press the key.


ACCESS RIGHTS.

The ACCESS RIGHTS menu appears.

The current access rights setting is shown in the display left.

• Turn access rights ON or OFF.


Save


81

Access rights – possible settings and their meaning:

ON Franking is possible with a valid access card

(MASTER or USER) only.

OFF No access restrictions for franking.

Franking is possible without access card on all accounts.

13.5

Setting the display contrast

You can adapt the display contrast to increase the readability.

System Settings

Display Contrast

Increase / Decrease

• Press the key.


DISPLAY CONTRAST.

• Use INCREASE or DECREASE to adapt the display contrast.

You can see the change immediately in the display. Change settings until you can easily read the display.

• SAVE the setting.

Save

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13.6

Setting audible signals

The optimail 30 confirms each keypress with a beep. A series of audible signals indicates an error. You can restrict the scope of audible signals to warnings or turn off the audible signals altogether.

System Settings

Audible Signals

• Press the key.


AUDIBLE SIGNALS.

• Use ALL SIGNALS OFF / ALL SIGNALS

ON or JUST WARNINGS to adapt the current setting.


All Signals Off / …On / Just Warnings

Save

Audible signals – possible settings and their meaning:

ON Audible signal with each keypress, with each message

OFF No audible signals

WARNINGS ONLY Important audible signals only, audible signals with errors


83

13.7

Clock

The optimail 30 features a battery-backed system clock adjusted at the factory.

It is rarely necessary to correct the time. The optimail 30 automatically corrects the time when summer time starts and ends. You can disable this automatic function and manually correct the time for summer time.

Use the ‘Time Zone’ function to set the applicable local time.

The FP after-sales service is responsible for making changes to the basic setting and for correcting larger time offsets.

13.7.1 Correcting the time

System Settings

Clock

Calibrate Clock

+2 Seconds / -2 Seconds

Save

• Press the key.


CLOCK CALIBRATE CLOCK.

You will see the current time and the set correction.

• Use +2 SECONDS / -2 SECONDS to correct the time.

You can set the system clock early or late by up to 5 minutes.


84


13.7.2 Summer time changeover

• Press the key.


System Settings

Clock

Summer Time Changeover

Automatic On / Off

If “Automatic: Off” is set:

Summer time On / Off

Save

SUMMER TIME CHANGEOVER.

The SUMMER TIME CHANGEOVER menu shows the current setting in the display left for

– automatic changeover

– summer time

– time.

The table below explains the possible settings.

• You can turn the automatic changeover

ON or OFF.

If the automatic changeover is turned off:

• Change the summer time setting by hand.


Summer time changeover – possible settings and their meaning:

Automatic ON The optimail 30 automatically corrects the time when summer time starts and ends.

OFF The optimail 30 does not automatically correct the time when summer time starts and ends.

Summer time ON The clock is set to summer time.

OFF The clock displays the set standard time.


85

13.7.3 Setting the time zone

System Settings

Clock

Time Zone

+0.5 / -0.5 (hours)

Save

• Press the key.


SYSTEM SETTINGS CLOCK

TIME ZONE.

The TIME ZONE menu shows the current setting in the display left:

– time offset relative to UTC

– time zone name (only if applicable to the set time offset).

• Use +0.5 / -0.5 (hours) to set the appropriate time zone.

For use in United Kingdom select

GMT / UTC / WET (no time offset).


13.8

Stand-by

13.8.1 Changing the stand-by time

The stand-by time is the time after the last franking procedure or the last keypress the optimail 30 waits until it switches to the clock display. The factory setting is 5 minutes.

System Settings

Standby Time

• Press the key.


STANDBY TIME.

• Type the desired time.


Current setting: 5 min

Save

86


13.8.2 Setting Memory 1 as standard after stand-by

You can set up optimail 30 in such a way that in stand-by, postage and endorsement setting are automatically reset to the settings stored as Memory 1.

System Settings

Timeout: Reset to Memorized Rate 1

• Press the key.


SYSTEM SETTINGS TIMEOUT:

RESET TO MEMORIZED RATE 1.

• Switch automatic reset ON or OFF.


On / Off

Save

Timeout: Reset to Memorized Rate 1 – possible settings and their meaning:

ON After reactivating the optimail 30 from stand-by, the product (dispatch data and weight) saved under memory 1 (MEM1) is set.

OFF The optimail 30 keeps the current (last) product setting. After reactivation from standby, product settings remain unchanged.


87

13.9

Changing the user interface language

The optimail 30 user interface supports the languages English and German. Language changeover will have immediate effect. Text messages as well as the names for accounts, adverts, etc. remain unchanged.

System Settings

Change Language

Switching the user interface to German

• Press the key.


CHANGE LANGUAGE.

• Select the language DE (German).

• Save the language setting (SPEICHERN).

de

Speichern

Systemeinstellungen

Sprache umschalten en

Save

Switching the user interface to English

• Press the key.


SYSTEMEINSTELLUNGEN

SPRACHE UMSCHALTEN.

• Select the language EN (English).

• SAVE the language setting.

88


13.10

Connection to data centre

There are the following options of communication between the optimail 30 and the data centre (e.g. to load postage / Teleset):

– Connection using the internal analogue standard modem of the optimail 30 and

the telephone line. To set up modem parameters, please read chapter 13.10.1.

– Connection via the optional GSM Modem. You can order the external GSM Modem

from Francotyp-Postalia. Please refer to chapter 13.10.2 on how to set up the

optimail 30 for operation with the GSM Modem.

– Web access via the Universal Link Box and a PC network. You can order the Uni-

versal Link Box (ULB) from Francotyp-Postalia. Please refer to chapter 13.10.3 for

information on how to integrate the optimail 30 in an existing PC network.

– Web access via a personal computer (PC) and the Francotyp-Postalia mailcredit software. You can order the respective mailcredit Kit for the optimail 30 franking

machine from Francotyp-Postalia. Please refer to chapter 13.10.4 on how to con-

figure the connection.

13.10.1 Internal modem

You must set the parameters for the internal modem of the optimail 30 to match your telephone connection. The modem configuration is part of the log-in procedure during commissioning. You should verify and, if necessary, correct the settings if changes were made to your telephone system.

Modem and Telephone Numbers

Set Modem Parameters

Continue

• Press the key.


MODEM AND TELEPHONE NUMBERS

SET MODEM PARAMETERS.

optimail 30 opens the procedure where you configure the connection to the data centre.

• Press CONTINUE to proceed.

optimail 30 performs a scan for available communication devices and offers them in a selection list.

Internal Modem

Select Phone type

Continue

Save


89

• Select INTERNAL MODEM. optimail 30 will now query each of the parameters necessary for operation of the internal modem:

– phone type

– access method if applicable

– the exchange digit if applicable.

• Choose the setting applicable to your telephone connection.

• Press CONTINUE to set the displayed parameter.

Finally, the optimail 30 displays a summary of the modem parameters.

• If the modem parameters shown are correct: SAVE.

The table on the next page shows and explains the possible settings.

90


Modem parameters – possible settings and their meaning

Phone type

DIRECT LINE optimail 30 is connected to a direct line.

EXTENSION

Access method

(extension only)

Exchange digit

EXCHANGE DIGIT

HOOK FLASH

The exchange digit depends on the telephone system.

optimail 30 is connected to an extension.

Defines how the exchange is dialled from the extension.

Usually you would dial EXCHANGE

DIGIT.

The hook flash time of the internal modem has been fixed to 500 ms.

Use the numeric keys to type the exchange digit. The exchange digit can comprise several digits.

Normally, a ‘0’ is used.

A W indicates waiting for the dialling tone.

Use WAIT to define waiting for the dialling tone after the exchange digit was dialled.

A comma (,) indicates a dialling pause.

Use PAUSE to insert a dialling delay of

2 seconds.

13.10.2 GSM Modem (optional)

If the internal modem should prove to be incompatible with your telephone connection, you can use the GSM Modem (mobile phone modem) offered by Francotyp-

Postalia for communication with the data centre.

Warning! Carefully read the product information that came with the GSM

Modem before connecting it to the optimail 30. Obtain information particularly, on the safe handling of the GSM Modem.

Caution! For the GSM Modem to work properly, the dial-up numbers saved in the optimail 30 must not contain any blank spaces! Please check the dial-

up numbers prior to using the GSM Modem. Refer to chapter 13.11 on page 95.


91

Connection cable

• Install the GSM Modem. Please read the product information that came with the

GSM Modem.

• Connect the GSM Modem to the serial interface of optimail 30. Please read the optimail 30 Installation Guide.

GSM Modem



Continue

GSM Modem

Enter PIN

Save

Setting up a connection via GSM Modem:

• Press the key.







• Select GSM MODEM.

• Enter the PIN of your modem’s SIM card

(at least 4 digits, at most 8 digits).

• SAVE the connection configuration.

92


13.10.3 Universal Link Box (optional)

With the Francotyp-Postalia Universal Link Box (ULB) you can integrate optimail 30 in your PC network. optimail 30 will then communicate with the respective data centre via the web, for example to load postage, to update the rate table, etc.

optimail 30 is designed for automatic integration in an existing network. Some network connection parameters must be set up if your network does not support automatic configuration. Please contact your network administrator.

Warning! Carefully read the product information that came with the Universal

Link Box before connecting it to the optimail 30. Obtain information particularly, on the safe handling of the Universal Link Box.

Refer to the customer information on network configuration you received from

Francotyp-Postalia. This information will help you select the appropriate settings for your network.

To become familiar with terms and abbreviations related to network installation and the different processes of network configuration including network parameters to be specified, refer to the Francotyp-Postalia home page

(www.francotyp.com).

Connection cable

Adapter

Universal Link Box

• Install the Universal Link Box. Please read the product information that came with the

ULB.

• Use the adapter (D-Sub, 9-pin male / 25pin male) to plug the connection cable to the serial interface of optimail 30.

See also optimail 30 Installation Guide.



Continue

Universal Link Box

Configuring the network connection

• Press the key.







93


• Select UNIVERSAL LINK BOX. optimail 30 will now try to establish a connection with your network. A message will inform you of the test result.

• Now follow the instructions on the display. optimail 30 will guide you through all further steps required to configure the network connection.


13.10.4 mailcredit (optional)

The Francoty-Postalia mailcredit Kit optimail 30 allows you to connect the franking machine optimail 30 to a personal computer (PC) and thereby via the internet to the data centre. The fast online connection replaces the analogue modem of the franking machine.

To operate mailcredit, you must configure the connection to the data centre via GSM

Modem (as an external communication device).

Please read the mailcredit manual with regard to installation and operation of the mailcredit software. You can download the mailcredit software and the

User Manual from the Francotyp-Postalia home page.

• Make sure the optimail 30 is connected to a PC and the mailcredit software is installed.

For information on how to connect the optimail 30 to a PC, please refer to the mailcredit User Manual.

Connection cable for optimail 30

D-Sub, 25-pin-plug / 9-pin jack

(included in mailcredit Kit)

94




Continue

GSM Modem

Enter PIN

Save

Setting up the optimail 30 for operation with mailcredit

• Turn on the optimail 30.

• Start mailcredit on the PC. mailcredit detects the connected franking machine and displays the machine number.

• Press the key.







• Select GSM MODEM.

• Enter a PIN (e.g. 1234).

Note: You can type any PIN with 4 to

8 digits.



95

13.11

Changing dial-up numbers

The optimail 30 comes with major dial-up numbers for franking machine operation saved ex factory. The table on the next page explains the meaning of the dial-up numbers.

Caution! Change the dial-up numbers only when instructed to do so by

Francotyp-Postalia. Wrong dial-up numbers can cause troubles, e.g. during postage loading.

Caution! For the GSM Modem to work properly, the dial-up numbers saved in the optimail 30 must not contain any blank spaces!


Change Dialup Numbers

Select the number to be changed

Type the dial-up number

Save

Changing a dial-up number

• Press the key.



CHANGE DIALUP NUMBERS.

• Select the dial-up number to be changed.

The optimail 30 opens the menu where you can change the stored dial-up numbers.

• Change the stored dial-up number or type a new number.

• SAVE the displayed dial-up number.

Functions in the CHANGE DIALUP NUMBERS menu and their meaning:

SPACE Inserts a blank space. This can improve the dial-up number readability.

Blank spaces are ignored during dialling.

Note: When using the GSM Modem do not insert spaces!

NEW NO.

Deletes the displayed dial-up number.

You can then type a new number.

96


The dial-up numbers and their meaning:

TDC Dial-up number of the Teleset Data Centre.

The optimail 30 dials this number during the

Teleset process.

RSI Dial-up number of the Remote Services

Infrastructure.

The optimail 30 dials this number for remote services (e.g. loading a new rate table, sending data to FP after-sales service).

OMI2 The optimail 30 dials this number for

Online Meter Initialisation.

ORDERLINE Use this dial-up number to order accessories and consumables.

To display the number:

MENU ORDERLINE.

SERVICE Help line dial-up number. For your questions and issues regarding optimail 30 operation.


97

13.12

Changing Internet addresses

Internet addresses for the online services were stored in the franking machine at the factory.

Caution! Change the internet addresses only when instructed to do so by

Francotyp-Postalia. Wrong addresses can cause troubles, e.g. during postage loading.


Change Internet Addresses

Select address (URL) to be changed

Type address

Save

Changing an internet address

• Press the key.



CHANGE INTERNET ADDRESSES.

• Select the internet address (URL) to be changed.

The optimail 30 opens the menu where you can change the stored address.

• Change the displayed address.

Or

Use NEW URL to delete the address.

Type the new address.

• SAVE the displayed address.

Refer to page 25 for information on how to

type text.

98


13.13

Rate table

You must update the rate table for postage calculation if postage regulations or rates have changed. The optimail 30 supports loading of new rate tables from chip card as well as rate table update via a connection to the data centre (similar to Teleset process).

The optimail 30 can save up to 2 rate tables. The optimail 30 automatically monitors the validity of rate tables. The system clock controls the switchover to the valid rate table.

For information on the current rate table select SYSTEM INFORMATION

RATE TABLE in the menu (see also page 78).

13.13.1 Loading rate tables from card

A new rate table card is available on order from Francotyp-Postalia.

Load from Chip Card

Insert rate table card

• Keep the card with new rate table ready.

• Press the key.


LOAD FROM CHIP CARD.

• Remove your access card (MASTER).

• Insert the data card containing the new rate table.

• Confirm the security prompt with YES to load the new rate table into the optimail 30.

• Carefully read all displayed information and follow the instructions.

• Remove the rate table card.

Upon activation of a new rate table, the memory items will be erased and re-programmed.


99

13.13.2 Loading rate table from the data centre

optimail 30 must establish a connection to the data centre to update the rate table.

• Make sure the connection set up in the optimail 30 (internal modem, GSM Modem, Universal Link Box or mailcredit) is ready to establish a connection with the data centre (RSI).

For information on the settings in menu

MODEM AND TELEPHONE NUMBERS,

please read chapters 13.10 to 13.12.


Update Rate Table

• Press the key.



UPDATE RATE TABLE.

To start the loading process:

• Confirm the security prompt by pressing

CONTINUE.

• Carefully read all displayed information and follow the instructions.

The update procedure runs automatically.

You can monitor the progress in the display.

Please stand by. Data transfer takes some time.

Upon activation of a new rate table, the memory items will be erased and re-programmed.

100


13.13.3 Deleting rate tables

Caution! You cannot select a rate table to be deleted. All rate tables saved in the optimail 30 will be deleted.

Franking is impossible without valid rate table!


Delete Rate Table

• Press the key.



DELETE RATE TABLE.

If you really want to delete all rate tables currently stored in the optimail:

• Confirm the security prompt with YES.

All rate tables saved in the optimail 30 will be deleted.

At the same time the optimail 30 deletes the memory items.

Before you can frank again you must load a new rate table.


101

13.14

Switching automatic endorsement selection on / off

This parameter defines whether postage calculation is to control the endorsement selection in the home menu.


Automatic Endorsement Selection

Automatic On / Off

• Press the key.



AUTOMATIC ENDORSEMENT

SELECTION.

• Turn the automatic endorsement selection

ON or OFF.


Save

Automatic endorsement selection – possible settings and their meaning:

ON During postage calculation the optimail 30 selects an appropriate endorsement on the basis of the selected product and sets it for franking.

The optimail 30 does not print an endorsement if a suitable endorsement is not available.

OFF The optimail 30 does not automatically select an endorsement. During franking the optimail 30 prints the endorsement selected in the home menu.

102


13.15

Integrated scale

(optional)

13.15.1 Zeroing

The integrated scale is automatically zeroed if deviations from the zero point are detected. This is indicated by a pop up message.

You must zero the scale if you wish to weigh with a pre-load (e.g. when using an extra scale platform).


Zero Adjust

• Setting the desired initial state for the scale: Remove load from scale or place pre-load in position.

• Press the key.



ZERO ADJUST.

A pop up message indicating that the scale is being zeroed appears in the display for some seconds. The scale is zeroed as soon as the message disappears.

13.15.2 Setting the gravity

To determine the weight the scale measures the gravity between the earth and the object on the scale platform. This force depends on the latitude and the distance to the geocentre. To have the exact weight displayed you must therefore specify the location of your franking machine.


Gravity Setting

Select location (region)

• Press the key.



GRAVITY SETTING.

• Select the location of your franking machine.

The optimail 30 saves the setting and returns to the SCALE AND POSTAGE RATE MAIN-

TENANCE menu.


103

13.15.3 Switching differential weighing mode on / off

(optional)

The ‘Differential weighing’ feature is only available if the differential weighing option

has been unlocked on your franking machine (see chapter 13.17.2, page 106).


Differential Weighing: On / Off

Diff Weighing On / Diff Weighing Off

Save

• Press the key.



DIFFERENTIAL WEIGHING: ON / OFF.

• Use DIFF WEIGHING ON or DIFF WEIGH-

ING OFF to set the desired weighing mode.


The selected weighing mode remains in effect until you change the setting in the menu DIFFERENTIAL WEIGHING again.

Differential Weighing – possible settings and their meaning:

ON The optimail 30 determines the weight of a mail piece after removing it from the scale platform.

The optimail 30 displays the weight of a mail piece as differential weight with a negative

sign (see chapter 6).

OFF The optimail 30 determines the weight of a mail piece upon placing it on the scale

platform (see chapter 4.1.3)

104


13.16

Creating a MASTER card

MASTER card holders can generate another MASTER card with this function.

System Settings

Create Master Card

• Press the key.


CREATE MASTER CARD.

• Remove your MASTER card.

• Insert an empty MASTER card.

The optimail 30 generates the new MASTER card.

Alternatively, you can simply insert an empty MASTER card. The optimail 30 then displays a prompt if you want to create a new MASTER card. For this to work, the optimail 30 must show the home menu.


105

13.17

Enable / disable functions

13.17.1 Extend memory function

(optimail 30 without integrated scale only)

The basic optimail 30 version features 4 short code memories. By activating additional memory slots, you can extend the number of memories to 9. For this purpose you need a machine-specific authorisation code which you can order from Francotyp-

Postalia.

The optimail 30 with integrated scale features 9 memory items as standard.

System Settings

Enable Extended Memorized Rates

Input code: **_

• Press the key.


SYSTEM SETTINGS ENABLE

EXTENDED MEMORIZED RATES

• Enter the authorisation code.

• Press CONTINUE to confirm your input.

The additional memories are activated. From now on, there are 9 memories available.

Continue

You can reduce the number of memories back to the standard setting. The steps are the same as shown above.

106


13.17.2 Differential weighing

For the integrated scale, the optional function ‘Differential weighing’ is available.

For using this feature, you need an authorisation code which you can order from

Francotyp-Postalia.


Differential Weighing: Enable / Disable

Input code: **_

• Press the key.


SCALE AND POSTAGE RATE MAINTE-

NANCE DIFFERENTIAL WEIGHING:

ENABLE / DISABLE.



The optimail 30 unlocks the function

‘Differential weighing’.

Continue

Please refer to chapter 13.15.3 on how to

switch on / off the differential weighing mode.

For information on how to use the differential

weighing mode, please refer to chapter 6.

You can disable the differential weighing feature. The steps are the same as shown above.


107

13.17.3 InfoPrint

InfoPrint is a software tool for collecting and archiving account, dispatch and system information on your PC. Among other things it provides you with the following functions:

– display and print account information

– display and print system information and register reports

– export data (MS Excel and MS Access for example).

You can only use InfoPrint with your optimail 30 franking machine if the InfoPrint function is enabled on the optimail 30. You can order the machine-specific authorisation code, along with the custom interface cable for connection to a PC, from Francotyp-

Postalia.

System Settings

InfoPrint Enable / Disable

Input code: **_

Continue

• Press the key.


INFOPRINT ENABLE / DISABLE.



The InfoPrint function is activated (“Current status: On”). The optimail 30 franking machine is now ready to work with InfoPrint.

You can use InfoPrint to manage and archive your franking machine’s data.

You can disable the InfoPrint feature. The steps are the same as shown above.

108


13.17.4 Send diagnostics with Teleset

optimail 30 allows transmitting the current settings, software version and possibly occurred errors to a diagnosis server while loading postage, without further inputs. If required, the FP after-sales service has all relevant information about your franking machine at hand to help quickly and efficiently.

System Settings

Remote Service Settings

Enable Send Diagnostics with Teleset

• Press the key.


REMOTE SERVICE SETTINGS

ENABLE SEND DIAGNOSTICS WITH

TELESET.

• Use ON / OFF to set the desired data transmission parameters.


On / Off

Save

Send diagnostics with Teleset – possible settings and their meaning:

ON

(recommended)

With each loading postage (Teleset) the optimail 30 transmits all relevant system data to the FP after-sales service.

OFF optimail 30 will not transmit any data to the

FP after-sales service.

If required, use the function ‘Send All

Information’ for transmitting the data.

Maintenance and care

109

14 Maintenance and care

Have your optimail 30 serviced and cleaned regularly by a service technician.

This guarantees long-term, trouble-free operation. Ask about our low-cost care and maintenance agreement.

You can do the following work yourself:

– Cleaning the outside.

– Changing the ribbon cassette.

– Changing the battery.

– Checking the liquid level and filling the sealer (optimail 30 with sealer).

– Cleaning / replacing the rocker with moistening felt (optimail 30 with sealer).

– Replacing the absorption felt (optimail 30 with sealer).

14.1

Cleaning the franking machine

Warning! Make sure that no liquids or foreign objects penetrate the interior of the optimail 30. If this happens, pull out the power plug immediately. Have the optimail 30 checked by a service technician before using it again.

Power switch

• Turn off the franking machine.

• Unplug the power cable from the socket.

• Clean the outside of the franking machine housing, the catch tray and, where available, the scale platform with a slightly damp cloth.

You can also use a commercially available washing-up liquid.

110


14.2

Changing the ribbon cassette

We recommend to use only approved FP equipment and FP original parts.

The manufacturer FP has established reliability, safety and applicability. The manufacturer cannot assess the reliability, safety and applicability for products not approved by FP, and therefore not vouch for such products.

• Open the flap of the ribbon cassette compartment by lightly pressing the release catch.

The flap swings up automatically.

• Holding it as shown in the illustration, pull out the used ribbon cassette in arrow direction.

Transport fixture

(cardboard strip)

• Take the new ribbon cassette from the packing.

A cardboard strip may be present in the ribbon cassette as transport fixture (see the illustration).

• If present: Remove the cardboard strip.

• Tension the ribbon. Turn the white ribbon spool in the direction of the arrow.

Ribbon spool

Cassette latch


111

Caution! Make sure not to crease or tear the ribbon when inserting it. Otherwise the ribbon might break.

Also make sure the edges of the ribbon do not fold over. Folded ribbons are thicker and prematurely fill the take-up ribbon spool.

• Place the ribbon cassette on the letter receiving tray with the ribbon facing downwards.

• Hold the ribbon cassette as shown in the illustration and carefully insert it in the cassette slot. The cassette must easily slide into the cassette slot.

• Insert the cassette until the latch snaps in.

• Close the flap. You can feel the lock snap in.

112


14.3

Sealer

(optional)

14.3.1 Cleaning

To remove glue residues the sealer should be cleaned once a month.

• Separate the sealer from the franking machine:

Slightly lift the franking machine on the left side and pull the sealer away to the left.

Rocker with moistening felt

Moistening felt

Absorption felt

• Swing up the rocker with the moistening felt.

• Thoroughly rinse absorption and moistening felts under running water.

• Wipe the housing with a damp cloth. You can also use a commercially available washing-up liquid.

• Fill the sealer (see page 113).

• Dry the sealer.

• Connect the sealer to the franking machine.

For further information on how to connect the sealer to the franking machine please refer to the Installation Guide.


113

14.3.2 Checking the liquid level and filling the sealer

Lateral liquid level gauge

• Check the liquid level in the sealer regularly.

Make sure the sealer is always filled at least to the ‘Min’ mark to prevent the felts from drying up. When felts with glue residues dry up they harden to the point of becoming prematurely useless.


Filler hole

Filling the sealer

• Separate the sealer from the franking machine: Slightly lift the franking machine on the left side and pull the sealer away to the left.

• Swing up the rocker with the moistening felt.

The filler hole for topping up the sealer is now accessible.

• Fill the sealer with ‘sealit’. This special sealing liquid is available from Francotyp-

Postalia.

Using tap water is possible. Note, however, that the sealing process may be less reliable when using water.

• Check the liquid level. The liquid level in the sealer should roughly reach to the

‘Max’ mark.

• Swing down the rocker.

• If necessary: dry the sealer.


Francotyp-Postalia offers a special bottle with filling hose as accessory. This bottle lets you top up the sealer right at the installation site.

114


14.3.3 Replacing felts

• Separate the sealer from the franking machine:

Slightly lift the franking machine on the left side and pull the sealer away to the left.

• Empty the water reservoir.


Removing the rocker with moistening felt

• Slightly tilt the rocker and pull it off in an obliquely upward direction.

Absorption felt

Removing the absorption felt

• Grip the absorption felt with pliers or tweezers and pull it out upwards.


115

Positioning contour

Installing the absorption felt

• Install a new absorption felt as shown in the illustration. The felt should be halfway in the sealer.

Absorption felt


• Bend the upper part of the felt to the right and push it beneath the letter receiving tray until it reaches the stop in the contour.

• Evenly push the arched absorption felt with your hand into the water reservoir. Make sure that the felt is correctly seated, in particular at the edges. The stop in the positioning contour must fit precisely in the opening of the letter receiving tray.

• As a final measure, stroke with your finger over the felt repeatedly to eliminate any irregularities.

116


Leg spring

Installing the rocker with moistening felt

The rocker features two clips that engage on the two bolts at the sealer.

• Fit the new rocker such that one leg of the leg spring is located in the rocker groove and the other leg in the sealer slot.

Bolt

Clip

• Hold sealer in place and, exerting moderate pressure, push the rocker onto the sealer such that the two clips engage on the bolts.

Rocker

Absorption felt

Uniform gap

Check

• Check the correct seat:

– The absorption felt must be perpendicularly suspended in the water reservoir.

Its lower edge should roughly reach the bottom.

– The gap between rocker and sealer housing must be uniform. (The rocker must neither jut out nor touch the housing.)

• Fill the sealer (see page 113).


For further information on how to connect the sealer to the franking machine please refer to the Installation Guide.


117

14.4

Changing the battery

The optimail 30 monitors the charging state of the battery. An appropriate message appears in the display when it is time to change the battery.

Caution! Only use the batteries provided by Francotyp-Postalia

90.4701.8004.00. Observe the instructions enclosed with the battery.

Power switch

Modem cable

• Remove the access card.

• Turn off the optimail 30.

• Unplug the power cable from the socket.

Power cable

• Unplug the power cable.

• Remove the modem cable (if present).

Push the spring on the connector and pull the connector out of the modem socket.

• Unplug connection cables to optional components (e.g. GSM Modem):

Undo the screwed connection and carefully unplug the connection cable from the serial interface.

• Remove the catch tray:

Slightly lift the franking machine on the right side and pull the catch tray away to the right.

• Remove the sealer (if present): Slightly lift the franking machine on the left side and pull the sealer away to the left.

• Remove the scale platform (if present):

Pull off scale platform upwards.

118


Clip lock

Battery compartment cover

• Turn the franking machine on its back and hold it in place.

You now have access to the battery compartment on the bottom of the franking machine.

• Press the clip lock on the battery compartment cover in the direction of the arrow and remove the battery compartment cover.

• Remove exhausted battery.

• Insert new battery (90.4701.8004.00).

Consider the polarity! The symbols in the battery compartment indicate the correct position.

• Close the battery compartment.


119

• Put the franking machine on its feet again.

• Reattach accessories (catch tray, scale platform, sealer).

• Reestablish all cable connections.

You can now use the franking machine again.

For further information on how to install the catch tray, scale platform and sealer and how to connect the machine please refer to the

Installation Guide.

120


15 Tips for troubleshooting

An error message appears on the display in case of an error or handling error. An additional beep may also indicate an error (see

chapter 13.6 on page 82).

Make sure to carefully read the error message. You will be given hints on the error cause and what you can do to remedy it.

You can correct many minor errors and issues occurring during optimail 30 operation yourself.

Please contact the FP after-sales service if you cannot remedy an error by means of the display information and the hints given in the present Operator Manual.

Problem

…

general errors

Blank display

Possible cause and remedy

Functions are ‘missing’ in the display optimail 30 fails to recognise the chip card optimail 30 behaves erratically or fails to react

Check whether the power cable is plugged in correctly and the power switch is turned on.

Access to these functions is not possible with the access card inserted.

Consider the access rights (see pages 129 to 131).

Card is inserted incorrectly.

Remove the card and insert it in the card reader again

(chip facing the rear).

Wrong card type inserted.

Software issue.

Turn off the optimail 30. Wait at least one minute.

Turn the optimail 30 on again.

Tips for troubleshooting

121

Problem Possible cause and remedy

…

during franking / during franking imprint setting

Endorsement imprint is not automatically selected

Automatic endorsement imprinting is disabled

(see chapter 13.14, page 101).

Flashing postage Country-specific regulations apply to the selected product. Please consider the current Royal Mail regulations.

Franking is impossible / optimail 30 is not ready for franking

Imprint quality

(e.g. imperfections, distorted imprint)

Card reader does not recognise access card.

Remove access card and insert it again.

No access card inserted.

Insert access card (USER or MASTER).

No more postage credit in the franking machine.

Load new postage (see chapter 10, page 65).

No product / postage value ist set because

– dispatch data incomplete or

– weight is missing.

Check product settings (see chapter 4.1, page 28).

Ribbon cassette is missing.

Insert new ribbon cassette (see chapter 14.2, page 110).

The last postage loading / last connection to the Teleset Data Centre was too long ago.

Perform Teleset function (see chapter 10, page 65). Amount

of £ 0 is sufficient.

Envelope paper quality does not meet specification or too great thickness differences in the imprint area of the letter.

Only use material that meets the specifications

(see page 136). Consider the comprehensive notes on

how to avoid poor imprints (see page 45).

The use of a label may solve this issue.

If these measures fail to correct the error:

Call the FP after-sales service.

122


Problem

Jam / machine blocked

Possible cause and remedy

Turn off the optimail 30. Remove paper.

Wait at least one minute. Turn the optimail 30 on again.

Text message does not fit on the mail piece

Franking imprint with advert and text message exceeds the length of the envelope / post cardused.

Use sufficiently sized envelopes or extra large labels

provided by Francotyp-Postalia (see also page 45).

Weight display: no weight is determined for the letter on the scale optimail 30 fails to detect the integrated scale or scale is defective.

Turn off the optimail 30. Wait at least one minute.

Turn the optimail 30 on again.

If these measures fail to correct the error:


Set the weight manually (see chapter 4.1.4, page 35).

Scale fails to detect zero point.

Zero the scale (see page 102).

Scale operates in the ‘Differential weighing’ mode.

The weight is determined upon emptying the scale

platform (see chapter 6, page 48).

The scale platform was still occupied when another letter was placed on it. The optimail 30 can determine a new weight only if the scale has been emptied beforehand.

Empty the scale platform. Place the letter.

The weight on the platform is too low or the scale is overloaded.

Use scale only for mail pieces within the permissible

weight range (see page 134).


123


Weight display: external FP postal scale fails to transfer the weight to the optimail 30

Check that the postal scale is properly connected and set up for operation with the optimail 30

(see chapter 7.4.1, page 58 and postal scale Operator Manual).

Problem with the postal scale (e.g. error message, no postage value displayed). For troubleshooting see postage

scale Operator Manual.)

In case there is a problem with the postage scale, the displayed weight will not be transmitted to the optimail 30!

Weight is outside the permitted limits

The displayed weight does not match the selected dispatch data.

Select other dispatch data or change the weight / weigh the mail piece.

…

with Teleset (postage loading)

Desired amount cannot be loaded

No access to Teleset function

Impermissible amount.

Change amount and repeat loading (see page 65).

Current account has no permission to load postage. optimail 30 fails to establish connection to the

Teleset Data Centre

Check the connection configuration for communication

with the TDC (see chapter 13.10, page 88).

Check the TDC’s dial-up number (see chapter 13.11,

page 95) / check the internet address: TDC URL

(see chapter 13.12, page 97).

Note: When using the GSM Modem, the dial-up numbers must not contain any blank spaces!

When using mailcredit, please refer to the

mailcredit User Manual.

Data centre issue. Try again later.

124



…

with menu settings, during maintenance and care

Connection Configuration:

GSM Modem cannot be set up optimail 30 fails to detect the GSM Modem.

Turn off the optimail 30.

Check whether the GSM Modem has been installed correctly and connected to optimail 30.

(See optimail 30 Installation Guide and the product information that

came with the GSM Modem.)

Turn on optimail 30 again and restart Connection

Configuration.

If you cannot solve the problem: Call the FP after-sales service.

Connection Configuration:

Universal Link Box cannot be set up optimail 30 fails to detect the Universal Link Box.

Turn off the optimail 30.

Check whether the Universal Link Box has been installed correctly and connected to optimail 30.

(See optimail 30 Installation Guide and the product information that

came with the ULB.)

Turn on optimail 30 again and restart Connection

Configuration.

If you cannot solve the problem: Call the FP after-sales service.

Connection Configuration: mailcredit connection cannot be set up

(GSM Modem is not offered in the list) mailcredit is not active.

Start mailcredit. Restart the connection configuration.

Please read the mailcredit User Manual manual when you have problems with the mailcredit application itself.

mailcredit does not recognise the franking machine.

Check whether or not the connection cable between franking machine and PC is properly connected (see

optimail 30 Installation Guide).

Quit and restart mailcredit or use the ‘Reconnect meter’ function. Restart the connection configuration.

PC problem, web access failure.


125


Failure to load from card The card contains no valid data. Wrong card inserted?

Insert a data card.

Memory: product cannot be saved optimail 30 fails to recognise the card.

Card is defective.


Memory 1 can not be saved without weight.

The optimail 30 uses the settings saved under MEM1 as power-on default.

Products for which the postage has to be entered manually (‘Other’ products / DX-mail) cannot be saved as memory items.

Rate table update

(loading from data centre)

Sending system information to FP after-sales service impossible optimail 30 fails to establish a connection to the data centre.

Check the connection configuration for communication

with the data centre (see chapter 13.10, page 88).

Check the RSI dial-up number (see chapter 13.11, page 95) /

check the internet address: RSI URL (see chapter 13.12,

page 97).

For more troubleshooting tips regarding connection

problems please refer to page 123.

126



…when moistening / sealing envelopes (optimail 30 with sealer)

Envelopes are not properly sealed

Stroke your hand firmly over the envelope’s / letter stack’s flap area.

Envelope flaps are not moistened properly

Use ‘sealit’ sealing liquid, available from Francotyp-

Postalia.

Felts are soiled / dried out.

Clean sealer (see chapter 14.3.1, page 112).

Fill sealer (see chapter 14.3.2, page 113).

Moistening felt is worn.

Replace rocker with moistening felt (see chapter 14.3.3,

page 114).

Absorption felt is worn.

Replace absorption felt (see chapter 14.3.3, page 114).

Moistening felt incorrectly seated in the rocker.

Correct moistening felt position (see page 127).

Absorption felt incorrectly seated in the sealer.

Surface is curved.

Check and if necessary correct absorption felt position

in the sealer (see page 116).


127

Correcting the moistening felt position on the rocker

• Slightly tilt the rocker and pull it off in an obliquely upward direction.

Hold leg spring in place!

Moistening felt

Moistening felt correctly positioned:

Projection

1-2 mm

Aligned with stop edge

Caution! Make sure to always hold the leg spring on the pin with one hand while positioning the moistening felt. This will prevent the leg spring from jamming or jumping out.

• Push the long moistening felt side fully underneath the clamping strip such that

– the felt’s recesses are perfectly aligned with the rocker stop edge and

– both moistening felt outer edges uniformly project over the rocker edge by approximately 1-2 mm. See illustration.

• Carefully displace the moistening felt in the clamping strip if necessary.

• Reattach the rocker on the sealer

(see page 116).

128


16 Withdrawal and disposal of the franking machine

When withdrawing the optimail 30 franking machine, all relevant postal services must be signed off properly.

For withdrawal and disposal of your franking machine, please contact the

Francotyp-Postalia after-sales service.

Appendix – Access rights for selected functions

129

Appendix

Access rights for selected functions

Functions

Status

Accounts: clear down

Without access card

With

USER card

With

MASTER card

Access with card: OFF

Accounts: delete

Accounts: preset advert / text message

only your own

Accounts: release

Teleset access

Accounts: setting up

Accounts: view statistics

Franking DX-mail

Franking to all accounts

Franking to the assigned account

Incoming mail stamp

Item counter: display / clear down

Load data from chip card (adverts, rate table)

Memorised rates administration

Register: display / print

130


Functions

Status

Rename adverts

System information: display / print

System settings

Without access card

With

USER card

With

MASTER card

Access with card: OFF

not all not all not all

Teleset

(load postage)

Text messages: edit / delete

Update rate table

USER cards: create / block

Zero test print

(postage value ‘0000’)

if released

Access restrictions for functions are also indicated in the MENU overview on

page 131.

Menu (overview)

Appendix – Menu (overview)

131

132


Glossary

DX

Franking imprint

GSM

Label mailcredit

MASTER card

Modem

Private carrier. In case the DX feature is enabled, your optimail 30 can also frank mail pieces for delivery by DX.

All DX frankings will be counted separately and balanced directly with the private carrier.

Franking mail for carrying by Royal Mail.

When franking, the optimail 30 prints the Royal Mail logo, the postage, the machine identification, the place of posting and the date as well as a serial number.

An advertising imprint, a text message and an endorsement can also be printed.

Global System for Mobile Communications.

Describes a mobile communication standard.

Special self-adhesive label which you can frank and stick onto your mail pieces. Necessary for large, heavy and thick mail pieces.

Only use double labels from Francotyp-Postalia with the optimail 30 (two labels on one backing sheet).

Software for PCs to connect FP franking machines to the data centre via the internet. Lets you also update the software of the franking machine.

Chip card, machine specific.

Access card for system administrator. A MASTER card allows access to all system functions.

The built-in modem or an external modem enables the optimail 30 to establish a connection to the data centre

(e.g. for postage loading, rate table update).

Appendix – Glossary

133

RSI

Teleset

(Remote value setting)

Franking machine accounting system of Francotyp-

Postalia. The optimail 30 and the Teleset Data Centre exchange value specifications when loading postage which release the desired postage amount.

Accounting is as per your contract with Royal Mail.

Teleset Data Centre

(TDC)

Remote Services Infrastructure. Allows the online update of data in the franking machine, e.g. loading a new rate table and transmitting diagnosis data to the

Francotyp-Postalia after-sales service.

Data centre of Francotyp-Postalia.

Here the called postage is released and accounting is managed. The Teleset Data Centre is at your service for loading postage 24 hours a day.

ULB

URL

USER card

Zero test print

Universal Link Box. Module for hooking up optimail 30 in a PC network.

Uniform Resource Locator. Identifies and localizes a source in a PC network (‘web address’).

Chip card, machine specific.

Access card for an account. A USER card allows franking to an account and access to selected system functions.

Franking imprint with the postage value ‘0000’.

This enables you to check the settings for the franking imprint and the print quality.

134


Technical Data

Dimensions

(Length x Width / Depth x Height)

320 x 290 x 220 mm

Franking machine

320 x 290 x 235 mm Franking machine with scale

410 x 290 x 235 mm

Franking machine with scale + sealer

Power connection

6.1 kg Franking machine with scale

0.3 kg Sealer without filling

100 - 240 V / 500 - 300 mA / 50 - 60 Hz

Fuse

Battery

2 x 250 V / 3.15 A T

3.6 V / 2 Ah / 20 mA lithium battery order no 90.4701.8004.00

Performance

Noise emission

Operating conditions

Ribbon cassette

Weighing range

(optional Integrated scale)

20 up to 30 letters/minute

(depending on letter size, contents, imprint length, machine state and operating mode)

L wa

= 66 dB (A)

+10 °C to +40 °C (50 °F to 104 °F)

Only use in closed rooms

Do not expose to direct sunlight

Recommended for optimum printing quality:

+15 °C to +35 °C (59 °F to 95 °F)

Ribbon cassette red for optimail 30

Storage conditions: 0 °C to +32 °C (32 °F to 89.6 °F)

Do not expose to direct sunlight

Rel. humidity max. 65 %, non-condensing

3 g to 3,000 g

Appendix – Technical Data

135

Equipment Standard

– Internal modem

– Postage loading via Teleset

– Card reader and MASTER card

– Catch tray

– 4 short code memories (optimail 30 without scale)

9 short code memories (optimail 30 with integrated scale)

– 9 accounts

– 3 endorsements:

‘First Class’, ‘Special Delivery’, ‘Overseas Mail’

– Advertisement printing (6 memories)

– Text message function (6 memories)

– Incoming mail stamp

– Low postage warning

– Serial interface (25-pin)

Options

– Integrated scale

– Sealer

– GSM Modem

– Universal Link Box (ULB)

– mailcredit Kit

– USER cards

– DX feature

– Up to 8 endorsements

– Differential weighing

– InfoPrint

– Extended memory function (optimail 30 without scale)

Subject to short-term modification.

136


Mail piece specifications for franking

Format (Length x Width)

Thickness

Min. 140 mm x 90 mm

Letters: up to 6 mm

Postcards: up to 1 mm

Label

No high-gloss paper

No extremely fibrous paper

No structured paper

No dark paper

When in doubt about imprint quality, use a self-adhesive double label from Francotyp-Postalia.

Use only self-adhesive double labels from

Francotyp-Postalia!

Subject to short-term modification.

Appendix – Declaration of Conformity

137 f o

C i o n t a a r l c

D e y t i r m o n f o

138


Index

A

Absorption felt

112,

114,

115,

116

installing

115

removing

114

Access card

14

inserting

14

MASTER

14

removing

14

USER

14

Access control

14

Access rights

14,

80,

129

on / off

81

Account

19,

43,

67

changing

43,

44,

70

clearing down

70

clearing down all

72

default advert

68

default text message

68

deleting

70

information on all accounts

70

MASTER

67

name

68

new

67

selecting for franking

43

setting up

67

setting via access card

43

Teleset access yes / no

68

USER cards yes / no

68

viewing / printing parameters

70

Account function

12,

67

Advert

11,

19,

28

deleting

74

loading from card

73

on USER card

38,

39,

68

renaming

74

setting

38

using

74

After-sales service

147

Arrow keys

2

Ascending

64

Audible signal

82

on / off

82

warnings only

82

Automatic endorsement selection

34

switching on / off

101

Appendix – Index

139

B

Back to higher menu level

2

home menu

2

Battery change

117

permissible type

117,

134

Battery compartment

118

C

C/CE key

2

Caption

23,

24

Card

MASTER

14

See also MASTER card

rate table

98

USER

14

See also USER card

USER with advert

38,

68

with adverts

73

with endorsements

73

Card reader

10

Catch tray

10,

11

installing

119

removing

117

Character deleting

25

inserting

25

typing

25

Cleaning franking machine

109

sealer

112

Clear

2

dispatch data

30,

33

text input

25

Clock

83

display

14

setting summer time

84

setting the time zone

85

time correction

83

Commissioning

8

Connecting

GSM Modem

90

optimail 30

119

140


PC (using mailcredit)

93

postal scale

58

Universal Link Box

92

Connection to data centre

65

GSM Modem

88,

90

internal modem

88

mailcredit

88,

93

Universal Link Box

88,

92

Control total

64

Correcting errors

120

See also Error

Counter. See Item counter

D

Date default value after turning on

13

forward dating

41

in franking imprint

19,

28,

41

in incoming mail stamp

55

reset to current date

42

set

41

Declaration of Conformity

137

Descending

64

Dial-up number changing

95

orderline

96

RSI

96

service

96

TDC (Teleset Data Centre)

96

Differential weighing

12,

48

enable / disable

106

Differential weighing mode switching on

48

switching on / off

103

using

48

Dispatch data

19,

20,

28

change

33

current settings

20

deselect

21,

30,

33

display

30

select

21,

29

setting via memory

60

Display

2,

10

Display contrast

81

Disposal

128

DX

12,

51,

132

frank

52

set postage

53

switch to DX mode

17,

52

total number of DX frankings

79

total value of DX frankings

79

E

Enable differential weighing

106

extended memorised rates

105

InfoPrint

107

send diagnostics with Teleset

108

Endorsement

19,

28

automatic selection on / off

101

deleting

77

loading from card

73

setting

34,

37

statistics

78

Enter key

2

Equipment

135

Error

120

franking

121

general

120

maintenance

124

menu settings

124

moistening / sealing

126

postage calculation

121

setting franking imprint

121

Teleset

123

weighing

122

Error message

120

Extended memory function

105

External communication devices

88

GSM Modem

88,

90

mailcredit / PC

88,

93

Universal Link Box

88,

92

Appendix – Index

141

F

Feed. See Positioning

Felts

See also Absorption felt

See also Moistening felt

correct seat

116,

127

replacing

114

Filler hole (sealer)

113

Flap (ribbon cassette compartment)

10

Flashing postage

32

Franking

DX mode

51

labels (self-adhesive)

45,

47

large-sized letters

45

letters

45,

46

postcards

46

thick letters

45

using differential weighing mode

48

Franking imprint

28,

132

example

28

setting

28

Franking machine complete view

10

things worth knowing

11

G

Gravity setting

102

GSM

132

GSM Modem

12,

65,

88,

90,

91

H

Home menu

13,

19

after turning on

13

set back to default

2,

15

I

Imprint data loading from card

73

manage

73

Incoming mail stamp

12,

55

printing

55

setting

55

setting the date

55

InfoPrint

12,

107

enable / disable

107

Installation

8

Installation Guide

7

Internal modem

88

Internet address, change

97

Item counter

79

displaying / clearing down

79

K

Key functions

2,

15

Keyboard

2,

10

L

Label

132

Language, change

87

Letter guide

10


10

Letters moistening / sealing

56

positioning and franking

45

Line breaks

25

Liquid level gauge

113

Load data from chip card

73

postage

65

See also Teleset

rate table

99

Local time

83

Low postage warning

80

disabling

80

setting the threshold

80

M

Machine identification

28

Machine number

78

Mail piece specifications

136

mailcredit

12,

65,

88,

93,

132

mailcredit Kit

88,

93

MASTER card

14,

132

create

104

MEM1

13

142


Memory

2,

12,

60

deleting

63

display in the home menu

19

increase number of memories

105

list

60

MEM1

61

Memory 1

86

renaming

62

saving

61

using

60

w/o weight

61

with weight

61

Menu (overview)

131

Meter. See Franking

Modem

132

change settings

88

external (GSM Modem)

12,

65,

88,

90

internal

65,

88

settings (overview)

90

Modem socket

10

Moistening

56

Moistening felt

112,

114

correct seat

127

installing

116

removing

114

Multi function keys

2,

15

N

Network connection, configuration

92

Notes on franking

45

Numeric keys

2

O

OMI2

96

Operating conditions

134

Orderline

96

changing dial-up number

96

Overview access rights

129

key functions

15

menu

131

modem parameters

90

optimail 30

10

symbols and their meaning

17

P

Phone number

OMI2

96

orderline

96

RSI

96

service

96,

147

TDC (Teleset Data Centre)

96

Pop up

24

Positioning a letter / postcard

46

a sheet

27

labels

47

Postage

28

display in home menu

19

display in product selection menu

20

entering manually

36

flashing in the display

32

setting

28

setting in DX mode

53

setting via memory

60

Postal scale (external)

58

connecting

58

operating with the optimail 30

59

Power connection

10

Power switch

10

Printing

See also Franking

lists

12,

17

Product (of Royal Mail)

28

default setting after turning on

13

other products

36

set dispatch data

29

setting via memory

60

Product selection menu

20

call up

20

Product setting

28

change

33

new

29

things to be heeded

32

Q

Quick Reference Guide

7

R

Rate table

98

available

78

deleting

100

loading from card

98

loading from data centre

99

validity

78

Recycling Centre

147

Register

64

displaying

2,

64

printing

64

Remote Service

96

Remote Services Infrastructure

133

Report (Teleset)

66

Reset to Memorized Rate 1

86

Ribbon cassette

10,

134

changing

110

installing

110

removing

110


112,

114

installing

116

removing

114

Royal Mail mode

17,

51,

53,

55

RSI

96,

133

S

Safety tips

7,

8

Scale (external). See Postal scale

Scale (integrated)

10,

12,

102,

134

gravity setting

102

standard weighing mode

34

usage

34

weighing mode

103

zeroing

102

Scale platform

10

installing

119

removing

117

Sealer

10,

12,

112

cleaning

112

filling

113

installing

119

sealing letters

56

Sealing liquid

56

sealit

56,

113

Appendix – Index

143

Second carrier. See DX

Send all information

78

Send diagnostics with Teleset

108

Serial interface (25-pin)

10

Serial number

28

Service

96,

147

Shift key

2

Soft keys

2

Software version

78

Special services

31

clearing

31

deselecting

31

selecting

31

Stand-by

14,

85

changing the time

85

reset to memory 1

86

Status bar

19,

21,

23

Stop edge

56

Summer time automatic changeover on / off

84

on / off

84

Symbols in the display (overview)

17

in this manual

7

System information

78

viewing / printing / sending

78

System settings

2

T

TDC

96

See also Teleset Data Centre

Technical Data franking machine

134

mail piece specifications

136

scale

134

Teleset

2,

65,

133

loading postage

66

permissible amounts

65

report

66

via GSM Modem

88

via internal modem

88

via mailcredit

88

via Universal Link Box / PC network

88

Teleset Data Centre

133

Test imprint

26

144


Text input

25

Text message

11,

19,

28

changing

40,

76

creating

40

deleting

76

enter

75

new

75

setting

39

Time zone setting

85

Time-out

86

Tips for the advanced user

23,

37,

38,

40,

41,

44,

60

Topping up sealing liquid

113

Total items

64

Turning off

13

Turning on

13

V

Ventilation slots

10

W

Weighing mail pieces

34

Weighing range (scale)

134

Weight

28,

30

above 3 kg

35

changing

33,

35

determining with the integrated scale

34

entering manually

30,

35

in home menu

19

in product selection menu

20

no weight displayed

49

set

28

Withdrawal

128

U

ULB

79,

92,

133

Universal Link Box

12,

65,

79,

88,

92

Update

11

franking machine software

12

imprint data

73

rate table

99

Upper and lower case letters

25

URL

97,

133

USER card

14,

68,

133

assign to account

69

block

69

with advert

39,

68

Z

Zero test print

26,

133

Zeroing

102

For your notes

145

146

For your notes

Service

Service

147

Every optimail 30 franking machine is thoroughly checked before leaving the factory. Should any faults occur with your optimail 30 in spite of our extensive quality control, please contact Francotyp-

Postalia help line.

Our main office will be pleased to tell you the address of your local servicing dealer.

Francotyp-Postalia, Ltd.

Lakeside House,

74 Questor, Powdermill Lane,

Dartford, Kent DA1 1EF

Phone 0844 225 2233

Website www.fpmailing.co.uk

FP Recycling Centre

Francotyp-Postalia Ltd.

Lakeside House

74 Questor, Powdermill Lane

Dartford, Kent, DA1 1EF

Francotyp-Postalia applies DQS-certificated integrated management systems with quality and environmental management (DIN EN ISO 9001, 14001).

These are valid for design and manufacturing of franking machines and postal equipment.

(registration no: 275570 QM 08, UM)

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