Poly Voyager Surround 85 UC Bluetooth Headset User Guide

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Poly Voyager Surround 85
UC
Bluetooth headset with Poly
Wireless Charge Stand
User Guide
Contents
Overview
3
Headset
3
USB Bluetooth adapter
4
Connect and pair
5
Pair to mobile device
5
Connect to PC
5
Configure USB adapter for streaming media
Pair BT700 USB adapter again
6
Fit and charge
7
Fit
7
Charge
7
Check headset battery status
8
Load software
9
Update your Poly device
9
The basics
10
Touch control on right earcup
10
Power on/off
10
Adjust volume
10
Play or pause audio
10
Track forward
11
Track backward
11
ANC and Transparency Mode
11
ANC and Transparency Mode settings
12
Voice assistant (smartphone feature)
12
Use sensors
12
Make/Take/End Calls
14
Make a call
14
Answer or end a call
14
Hold call
14
Switch between calls (flash)
14
Mute
14
Answer a second call
14
Redial last outgoing call (smartphone feature)
Launch Microsoft Teams (Teams model only)
More Features
16
Customize your headset
16
Corded mode (audio over USB)
16
What's in the box
17
Support
19
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Overview
Headset
ANC /
Transparency
Your headset has touch control on the right earcup. Use swipe and tap gestures for call and media
control.
Icon
Description
Volume control
•
Swipe up/down to adjust volume
Call control
•
Tap to answer/end call
Interact with Microsoft Teams (Teams model only, Teams app required)
•
Tap to interact when not on a call
Audio control*
•
•
Tap to play/pause
Swipe to track forward/backward
ANC (Active Noise Canceling) and Transparency Mode
LEDs/Online indicator
Mute/unmute
Power
Bluetooth® pairing
Charge port
Note: *Functionality varies by application. May not function with web-based apps.
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Be safe
Please read the safety guide for important safety and regulatory information before
using your new device.
USB Bluetooth adapter
Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it
into your computer to connect to high-fidelity computer audio.
Note: Adapter's USB connection and design may vary, but function is the same.
Standard LEDs
USB LEDs
What they mean
Flashing red and blue
Pairing
Solid blue
Device connected
Flashing blue
On a call
Solid red
Mute active
Flashing purple
Streaming media from computer
LEDs when Microsoft Teams* is detected
USB LEDs
What they mean
Flashing red and blue
Pairing
Solid purple
Microsoft Teams connected
Flashing blue
On a call
Solid red
Mute active
Pulsing purple
Microsoft Teams notification
Note: *Requires Microsoft Teams desktop application.
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Connect and pair
Pair to mobile device
1 To put your headset in pair mode, slide and hold the Power switch away from the
off position until you hear "pairing" and the headset LEDs flash blue and white.
Computer
Blutooth
Camera
:02
“Pairing”
Headphones
2 Activate Bluetooth on your phone and set it to search for new devices.
• iPhone Settings > Bluetooth > On*
• Android Settings > Bluetooth On > Scan for devices*
Note: *Menus may vary by device.
3 Select “Poly VSurround 85.”
Once successfully paired, you hear “pairing successful” and the headset LEDs stop
flashing.
Note: Your headset can pair with up to 8 devices but only maintain 2 connections
simultaneously; this includes the Bluetooth adapter.
Connect to PC
Your Bluetooth USB adapter provides the best connection, softphone functionality and
acoustic sound quality through your headset. The adapter comes pre-paired to your
headset.
1 Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.
2 The USB adapter LED flashes and then turns solid to indicate the headset is
connected to the USB adapter. If you are wearing your headset you hear “PC
connected” to indicate the connection has been established. When on a call, the LED
on the USB adapter flashes blue. When not on a call the LED is solid.
3 Load Poly Lens Desktop App by visiting poly.com/lens. This allows you to customize
your headset behavior through advanced settings and options.
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Configure USB adapter for streaming media
Your high-fidelity Bluetooth USB adapter comes ready to take calls. To stream media,
configure your Bluetooth USB adapter.
Windows
1 To configure your Bluetooth USB adapter for streaming media in your PC, go to Start
menu > Control Panel > Sound > Playback tab. Select Poly BT700 set it as the
Default Device and click OK.
2 To pause music when you place or receive calls, go to Start menu > Control Panel >
Sound > Communications tab and select the desired parameter.
Mac
1 To configure your Bluetooth USB adapter for streaming media on your Mac, go to
System Preferences > Sound. On both the Input and Output tabs, select Poly BT700.
Pair BT700 USB adapter again
Typically, your USB Bluetooth adapter is pre-paired to your Poly audio device. In the
event that your adapter is disconnected or bought separately, you will need to pair the
adapter to your Poly device.
Your USB adapter requires Poly Lens Desktop App to pair to a Poly audio device.
Download: poly.com/lens.
Note: Adapter design varies by USB connection.
1 Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait
for your computer to recognize it.
2 Put your Poly audio device in pair mode.
3 Launch Poly Lens Desktop App and navigate to Poly BT700.
4 Put your Bluetooth USB adapter into pair mode by selecting "Pair new device" on the
adapter's main page or overflow menu. Your adapter flashes red and blue.
Pairing is successful when you hear "pairing successful" and "PC connected" and the
Bluetooth USB adapter LED is solid.
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Fit and charge
Fit
Important: Headset microphones are on the front of your earcups.
For best call audio, ensure your headset is worn correctly.
R
L
Charge
Charge your headset using the the Poly Wireless Charge Stand. Your headset has up to
24 hours of listening time.
1 Place the headset on the charge stand.
Music
Indicator Light
Lock
Phone
Mobile
Computer
ANC
Camera
Timer
Headphones
Note: The charge stand plugs into a computer or wall charger’s USB-C port.
2 Charge stand LED is solid when charging and turns off when the headset is fully
charged. Headset LEDs flash when charging and turn off once charging is complete. It
takes approximately 5 hours to fully charge your headset.
Note: You can also charge your headset using the USB-C cable. Headset LEDs flash
when charging and turn off once charging is complete. It takes approximately 1 hour
to fully charge your headset with USB-C cable.
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Headset LEDs
What they mean
Off
Charging complete
Battery high
Battery medium
Battery low
Battery critical
Check headset battery status
Check your headset battery status:
• With your headset inactive, slide and release the Power switch away from the off
position. Listen to the voice alert or observe the headset LEDs.
• Power on your headset and listen to the voice alert.
• Tap the Custom button and listen to the voice alert.
Note: Ensure Status Check is the assigned Custom button setting in Poly Lens App.
For more, see Customize your headset.
• View headset battery level in Poly Lens App.
Voice alert
Headset LEDs
Talk time
"Battery high"
12 hours or more
"Battery medium"
2 to 12 hours
"Battery low"
30 minutes to 2 hours
"Battery critical"
Less than 30 minutes
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Load software
Download Poly Lens App to get the most out of your device. Some softphones require the
installation of Poly software to enable device call control (answer/end and mute)
functionality.
• Download Poly Lens Desktop App at poly.com/lens.
• Download Poly Lens Mobile App at poly.com/lens, the App Store or Google Play.
Poly Lens Mobile App
Poly Lens Desktop App
Configure call control for
softphones
available for some
softphones
✓
Change headset language
✓
✓
Enable features
✓
✓
Battery meter
✓
✓
Update device firmware
✓
✓
Manage notifications and alerts
✓
✓
Schedule health and wellness
reminders
✓
✓
View user guide
✓
✓
Find MyHeadset
✓
Update your Poly device
Keep your firmware and software up-to-date to improve performance and add new
features to your Poly device.
Update your device using Poly Lens App. Download at poly.com/lens.
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The basics
Touch control on right earcup
Your headset has touch control on the right earcup. Use swipe and tap gestures for call
and media control.
Music
Scaled to 45% of full size
General
Indicator Light
Music
Indicator Light
Lock
Phone
ANC
Lock
Timer
Mobile
Computer
Power on/off
Slide the Power
switch to power on the headset.
Adjust volume
Swipe up on the right earcup to increase the volume. Swipe down to decrease the
volume.
Each swipe changes the volume one level.
Adjust headset microphone volume (softphone)
Place a test softphone call and adjust softphone volume and PC sound volume
accordingly.
Play or pause audio
Tap the center of the right earcup to play or pause audio.
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Track forward
Swipe forward on the right earcup to play the next track.
Track backward
Swipe backwards on the right earcup to play the previous track.
ANC and Transparency Mode
Active Noise Canceling (ANC) reduces external noise and enhances your music and
sound quality. Transparency Mode allows you to hear your surroundings while wearing
your headset.
Note: Ensure ANC/Transparency Mode is the assigned Custom button setting in Poly
Lens App. For more, see Customize your headset.
1 Tap the Custom button with two fingers to toggle between modes.
2 Swipe up/down on the right earcup to adjust Transparency Mode level when active.
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ANC and Transparency Mode settings
Choose your preferred settings for ANC and Transparency Mode in Poly Lens App.
Category
Setting
Description
ANC
Adaptive
(default)
•
Detects differences in user fit or movement while wearing
and automatically adjusts to provide the best ANC
experience
ANC
Standard
•
•
Optimized for office
Provide a more natural audio experience and enhanced
sidetone comfort
ANC
Off
•
ANC powered off
Transparency
Mode
Environment
(default)
•
•
Best for busy streets
Optimized to hear your surroundings
Transparency
Mode
Speech
•
Optimized for face-to-face communication
Transparency
Mode
Off
•
Transparency Mode powered off
Voice assistant (smartphone feature)
Siri, Google Assistant™, Cortana To activate your smartphone's default voice assistant,
do one of the following:
• Press and hold the center of the right earcup for 2 seconds. Wait for the phone
prompt to activate voice dialing, search, and other smartphone voice controls.
• Tap the Custom button to activate your smartphone's default voice assistant. Wait
for the phone prompt to activate voice dialing, search, and other smartphone voice
controls.
Note: Ensure Voice Assistant is the assgined Custom button setting in Poly Lens
App. For more, see Customize your headset.
Use sensors
Smart sensors respond when you put on or take off your headset. Customize in Poly Lens
App. Below describes default settings.
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With active sensors
putting on the headset will:
taking off the headset
will:
Mobile/softphone call
answer the call
keep call in headset
Music/media
resume music/media (if playing
previous to taking off)*
pause music/media (if
playing)*
Mute (activate in Poly Lens
App )
unmute if on an active call
mute if on an active call
Note: *Functionality varies by application. May not function with web-based apps.
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Make/Take/End Calls
Make a call
Dial using your softphone application or mobile phone.
Answer or end a call
Tap the center of the right earcup to answer or end a call.
Hold call
1 Press and hold the Mute button for 2 seconds to hold the call. The LEDs flash red.
2 To resume call, hold the Mute button for 2 seconds. The LEDs returns to pulsing red.
Switch between calls (flash)
To switch between calls, press the headset Call button for 2 seconds.
Note: Available for softphone calls only. Does not work with mobile calls.
Mute
During an active call, press the Mute button to mute or unmute your headset.
Answer a second call
1 Tap the center of the right eacup to end the current call.
2 Tap the center of the right eacup to answer the new call.
Redial last outgoing call (smartphone feature)
Tap the Custom button with two fingers to redial the last outgoing mobile call.
Note: Ensure Redial is the assigned Custom Button setting in Poly Lens App. For more,
see Customize your headset.
Launch Microsoft Teams (Teams model only)
Tap your headset Teams button to quickly open and use the Microsoft Teams desktop
app.
• When not on a call, tap your Teams button to view Microsoft Teams app on your
computer.
• When your connected USB adapter LED pulses purple, tap your Teams button to view
Teams notifications.
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Note: Teams model and Teams desktop application required. Teams mobile
application is not supported.
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More Features
Customize your headset
Configure your Custom button feature in Poly Lens App. Download: poly.com/lens.
ANC/Transparency mode is the default feature when you tap the right earcup with two
fingers.
Choose from:
•
•
•
•
ANC/Transparency mode (default)
Check device status
Mobile calls only: Redial
Mobile calls only: Launch default voice assistant (Siri, Google Assistant)
Corded mode (audio over USB)
If your headset battery is depleted or a corded connection is required and/or preferred,
use one of the supplied USB cables to stream audio to your headset.
Your headset is supplied with the following USB cables:
• USB-C to USB-A or USB-C to USB-C
• USB-C to 3.5mm
Note: Your headset battery charges while in corded mode when connected with the
USB-C to USB-A or USB-C to USB-C cable. The 3.5mm cable does not charge your
headset battery.
1 Disconnect your Bluetooth USB adapter from your computer if connected.
2 Connect your headset directly to your computer with one of the provided USB cables.
3 Power off your headset to use density-friendly corded mode.
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What's in the box
Contents may vary by product.
Music
Indicator Light
Lock
ANC
Timer
Figure 1: Bluetooth headset
Figure 2: Poly wireless charge stand
Figure 3: Bluetooth USB Adapter (USB-A or USB-C available, design varies)
Figure 4: USB-C to USB-A cable
Figure 5: USB-C to 3.5mm cable
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Figure 6: Headset carrying case
Figure 7: Quick start guide
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Support
NEED MORE HELP?
poly.com/support
HP Inc.
1501 Page Mill Road
Palo Alto 94304
USA
HP Deutshland GmbH
HP HQ-TRE
71025 Boeblingen
Germany
HP Inc. UK Ltd.
Regulatory Enquiries
Earley West
300 Thames Valley Park Drive
Reading, RG6 1PT
United Kingdom
© 2023 Poly. Bluetooth is a registered trademark of Bluetooth SIG, Inc. All
trademarks are the property of their respective owners. Manufactured by
Plantronics, Inc.
Model ID: Headset VS85T, charge stand CBVS1, adapter BT700/BT700C
xxxxxx-06 05.23
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