Installation Guide
Home MultiRoom
Home Cell Signal Booster Kit
Use our weBoost App to guide you through the installation. See inside page for more details.
Download the weBoost App
Download the weBoost App
Use our app to guide you through setting up a weBoost cell phone signal
booster in your home, business, or vehicle. Boost every network, including
5G, right
away.guide
Videos to guide you
Antenna
positioning
Before and after cell
through installation
for optimal performance
signal readings
Index
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
STEP 1 Inside Antenna & Booster Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
STEP 2 Find Nearest Cell Tower & Mount Outside Antenna . . . . . . . . . . . . . . . . . . . . . . . . . 6
STEP 3 Route Cable & Connect Outside Antenna to Booster . . . . . . . . . . . . . . . . . . . . . . . . . 8
STEP 4 Route Cable & Connect Inside Antenna to Booster . . . . . . . . . . . . . . . . . . . . . . . . . 9
STEP 5 Power Up the Booster & Optimize the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Measuring Booster Performance & Optimizing the System . . . . . . . . . . . . . . . . . . . . . . . . . 12
Booster Light Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safety Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Package Contents
Booster, Wall
Mount Bracket &
Power Supply
1
Outside Antenna
& Wall Mount
Bracket
Outside Antenna &
Mounting Bracket
(w/hardware)
30’ & (2x) 15’
Cables, Window
Cable, Cable Clips &
Barrel Connector
Installation Overview
Before finalizing the installation, do a soft install and optimize the system for best coverage.
50 FEET HORIZONTAL OR 20 FEET
VERTICAL DISTANCE
Outside
Antenna
Cell Tower
Inside
Antenna
Booster
to power
Window Cable can be used to route
cable through window if needed
2
Preparation
You Will Need
Make sure the following items are ready for your installation. The tools listed below
are not included in your booster kit.
1 to 2 hours
2 people (a person to help with antenna calibration)
■
Ladder
■
Drill (if routing cable through wall)
”-3” diameter existing pole for mounting Outside Antenna
■ 1
(#901117 Pole Mount can be purchased separately if needed)
■
3
Recommended: Power Strip with surge protection
STEP 1 Inside Antenna & Booster
Placement
Place the inside antenna where you need the
greatest signal boost and place the booster in
your desired location at least 24 inches away
from inside antenna.
Inside Antenna
Booster
4
(STEP 1 cont.)
Inside Antenna Mounting Options
Mounted
Vertical
The inside antenna can be mounted vertical,
horizontal or on a desktop. Command strips
(or screws) can be used to secure mounting
bracket to wall.
Mounted
Horizontal
Command
Strips
Wall
Bracket
Wall Bracket
Or use the
kickstand and
set on desktop
5
Command Strips
STEP 2 Find Nearest Cell Tower
& Mount Outside Antenna
Outside Antenna
Find the nearest cell tower (this can be
done by using the weBoost app) and mount
the outside antenna. Pole mounting or
flat surface mounting options can be
implemented. The pole mounting option is
preferred because it will be easier to adjust
to the direction of the cell tower.
Attach the mount to the outside antenna
and use the bracket clamp to attach the
antenna to a pole or exhaust pipe.
Bracket
Clamp
Mount
Pole
(1”-3” dia.)
NOTE: Mounting on existing roof exhaust
pipe would be a good time-saver option.
Watch out for power lines.
existing roof
exhaust pipe
6
(STEP 2 cont.)
Flat Surface Mounting Option
Use only the back Bracket
Clamp for mounting
Before implementing this option, find the
nearest cell tower (this can be done by using
the weBoost app).
If there’s not a pole to easily mount the
outside antenna, mounting to a flat surface
such as the fascia of your home would be
practical. Secure antenna by using only the
back bracket, as shown.
7
Cable Mounting Clips
provided
STEP 3 Route Cable & Connect
Outside Antenna to Booster
Outside
Antenna
15’ Cable
Route the other 15 foot cable to the booster
and connect to the port labeled ‘OUTSIDE
ANTENNA’.
15’ Cable
Connect the 15 foot RG-6 cable to outside
antenna and route cable into the home. A
window entry cable is provided to help make
cable entry easier if needed. All connections
should be finger tightened only.
Window Entry Cable
can be used
if needed
Booster
8
STEP 4 Route Cable & Connect
Inside Antenna to Booster
Connect the 30 foot RG-6 cable to inside
antenna and route to the booster and connect
to the port labeled ‘INSIDE ANTENNA’.
30’ Cable
Booster
9
STEP 5 Power Up the Booster
Plug the power supply into wall outlet then
connect to end of booster labeled “
”
(turn clockwise to lock connector).
NOTE: We strongly recommend using a power
strip with surge protection.
10
(STEP 5 cont.)
slide
Wall Mount
The booster can be mounted vertically with
the wall mount bracket (included). The slide
mount can be secured with command strips
(included) or by screws.
screw
holes
command strips can
be applied here
11
Download the weBoost App
Measuring Booster Performance & Optimizing the System
We've created an easy way to learn your signal strength and compare it before and after a
booster. Download our free weBoost app to get accurate decibel measurements to help
you get the best performance from your system.
Videos to guide you
through installation
Antenna positioning guide
for optimal performance
Before and after cell
signal readings
12
(Measuring Booster Performance & Optimizing the System cont.)
Signal Strength (dBm) with weBoost system powered OFF:
Signal Strength (dBm) with weBoost system powered ON:
(dBm here)
(dBm here)
Compare Results
Compare the decibels (dBm) on the chart below to find what signal strength you fall into.
Signal Strength
Signal Strength
3G/1x
3G/1x
4G/LTE
4G/LTE
Excellent
Excellent
-70dBm
-70dBm
-90dBm
-90dBm
Good
Good
-71 to -85dBm
-71
to
-85dBm
-91 to -105dBm
-91 to -105dBm
Fair
Fair
-86 to -100dBm
-86
to
-106 to-100dBm
-110dBm
-106 to -110dBm
Poor
Poor
-101 to -109dBm
-101
to
-111 to -109dBm
-119dBm
-111 to -119dBm
Dead Zone
Dead Zone
-110dBm
-110dBm
-120dBm
-120dBm
Did you know a signal increase of just 3dB is 2 times the power and signal amplification!
Gain Improvement
Gain Improvement
3dB
3dB
6dB
6dB
10dB
10dB
20dB
20dB
13
Signal Improvement
Signal Improvement
2X
2X 4X
4X
10X
10X
100X
100X
(Measuring Booster Performance
& Optimizing the System cont.)
You can optimize your system to improve
your signal strength by rotating the outside
antenna in 1/3 turn increments. After each
turn, unplug and re-plug in booster’s power
supply, while observing the signal level on
your cell phone or in field test mode from the
inside antenna’s projected area.
14
Booster Light Patterns
SOLID GREEN
This indicates that your booster is functioning properly and there are no issues with
installation.
BLINKING GREEN & RED
Band has reduced gain. This indicates that one or more of the booster bands has reduced
power due to a feedback loop condition called oscillation. This is a built in safety feature
to prevent harmful interference with a nearby cell tower. If you are already experiencing
the desired signal boost, then no further adjustments are necessary. If you are not
experiencing the desired boost in coverage then refer to the Troubleshooting section.
SOLID RED
Band has shutoff. This is due to a feedback loop condition called oscillation. This is a built
in safety feature that causes a band to shut off to prevent harmful interference with a
nearby cell tower. Refer to Troubleshooting section.
BLINKING GREEN & YELLOW
Band has reduced gain. This indicates that one or more of the booster bands has reduced
15
(Booster Light Patterns cont.)
power due to overload from nearby cell tower. This is a built in safety feature to prevent
harmful interference with a nearby cell tower. If you are already experiencing the desired
signal boost, then no further adjustments are necessary. If you are not experiencing the
desired boost in coverage then refer to the Troubleshooting section.
SOLID YELLOW
Band has shutoff due to overload from nearby cell tower. Outside Antenna must be
adjusted. Refer to Troubleshooting section.
LIGHT OFF
If the Signal Booster’s light is off, verify your power supply has power.
16
Troubleshooting
FIXING BLINKING OR RED LIGHT ISSUES
This section is only applicable if the light on the booster is red, blinking red or green
/red lights.
1 Verify outside and inside antenna face away from each other. Un-plug and re-plug in
power supply.
2 Verify the inside antenna is at least 24 inches from the booster and pointed away from
the booster. Unplug and re-plug in power supply.
3 Tighten all cable connections (be sure to finger tighten only, do NOT use tools). You
may want to undo and redo the connection completely. Unplug and re-plug in power
supply.
4 Increase the distance (horizontally or vertically) between the outside and inside
antenna. Add included cable if needed. Un-plug and re-plug in power supply.
you are having any difficulties while testing or installing your booster, contact our
If
weBoost Customer Support team for assistance (1-866-294-1660).
17
(Troubleshooting cont.)
FIXING BLINKING OR YELLOW LIGHT ISSUES
This section is only applicable if the light on the booster is yellow, blinking green
/yellow lights.
Outside Antenna must be adjusted. Wait 10 seconds between adjustments for the lights
to reset.
Pole Mount Option: Rotate the outside antenna away from the strongest cellular
signal in small increments (1/3) until the light turns green. Unplug and re-plug in
power supply.
Mounting On Side Of Roof Option: Change mount location. Move the outside antenna
to a different location of the home/building to see if the lights turn green. Un-plug and
re-plug in power supply. Then secure in place.
1-866-294-1660
www.weboost.com
[email protected]
18
(Troubleshooting cont.)
FREQUENTLY ASKED QUESTIONS
How can I contact customer support?
Customer Support can be reached Monday through Friday by calling 1-866-294-1660, or
through our support site at support.weboost.com.
Why do I need to create distance between the outside antenna and inside antenna?
Antennas connected to a booster create spheres of signal. When these spheres overlap,
a condition called oscillation occurs. Oscillation can be thought of as noise, which causes
the booster to scale down its power or shut down to prevent damage. The best way to
keep these spheres of signal from overlapping is to maximize separation between the
inside and outside antennas.
19
Safety Guidelines
To uphold compliance with network protection standards, all active cellular devices must maintain at least six feet
of distance from Inside Panel and Dome Antennas and at least four feet of distance from Desktop Antenna.
Use only the Power Supply provided in this package. Use of a non-weBoost product may damage your equipment.
The signal booster unit is designed for use in an indoor, temperature-controlled environment (less than 100
degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures in excess of that
range.
RF Safety Warning: Any antenna used with this device must be located at least 8 inches from all persons.
AWS Warning: The Outside Antenna must be installed no higher than 10 meters (31 feet 9 inches) above
ground.
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most
wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device
on their network. If you are unsure, contact your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05.
You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas
MUST be installed at least 20 cm (8 inches) from (i.e., MUST NOT be installed within 20 cm of) any person.
You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada) or licensed wireless
service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.
This device may be operated ONLY in a fixed location for in-building use.
20
(Safety Guidelines cont.)
FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR
WIRELESS PROVIDER IN THE U.S., PLEASE GO TO THE LINK BELOW:
https://www.weboost.com/carrier-registration
21
Antenna Info
The following accessories are certified by the FCC to be used with the Home MultiRoom Booster.
This radio transmitter 4726A-460059 has been approved by Innovation, Science and Economic Development Canada to
operate with the antenna types listed below, with the maximum gain indicated. Antenna types not included in this list that
have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this device.
BAND 12/17
BAND 13
BAND 5
BAND 4
BAND 25/2
Outside antenna maximum permissible
antenna gain (dBi) 50Ω
4.9
4.9
4.5
4.6
4.2
Inside antenna maximum permissible
antenna gain (dBi) 50Ω
3.2
3.2
3.2
2.6
2.7
FIXED INSIDE ANTENNA KIT OPTIONS
Kit #
Coax Type
Antenna Type
Ω
301211
RG-6
30
Desktop
75
304419
RG-6
30
Dome
75
314440
RG-6
30
Panel
75
Kit #
Coax Type
Antenna Type
Ω
314445
RG-6
30
Directional
75
314475
RG-6
30
Directional
75
304423
RG-6
30
Omni
75
304421
RG-6
30
Omni
75
Ln(ft)
FIXED OUTSIDE ANTENNA KIT OPTIONS
Ln(ft)
22
Specifications
Home MultiRoom Cell Signal Booster
Model
460059
FCC
PWO460059
IC
4726A-460059
F-Female
Connectors
75 Ohms
Antenna Impedance
Frequency
698-716 MHz, 729-746 MHz, 746-757 MHz, 776-787 MHz, 824-849 MHz, 869-894 MHz, 1710-1755 MHz
1850-1915 MHz, 1930-1995 MHz, 2110-2155 MHz
Power output for single cell phone
(Uplink) dBm
700 MHz B12/17
21.7
700 MHz B13
21.9
Power output for single cell phone
(Downlink) dBm
12.2
12.3
Noise Figure
800 MHz B5
23.4
2100 MHz B4
22.7
1900 MHz B25/2
21.9
12.6
12.5
12.5
5 dB (nominal)
Isolation
>110 dB
Power Requirements
4.2 VDC
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling
the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal
Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an
oscillation, the Signal Booster will automatically turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation
after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted
by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.
The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. This device complies with Part 15 of FCC
rules. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference
that may cause undesired operation of the device. Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment.
23
2 YEAR WARRANTY
weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty
cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of
purchase and a Returned Material Authorization (RMA) number supplied by weBoost. weBoost shall, at its option,
either repair or replace the product.
This warranty does not apply to any Signal Boosters determined by weBoost to have been subjected to misuse,
abuse, neglect, or mishandling that alters or damages physical or electronic properties.
Replacement products may include refurbished weBoost products that have been recertified to conform with
product specifications.
RMA numbers may be obtained by contacting Customer Support.
DISCLAIMER: The information provided by weBoost is believed to be complete and accurate. However, no responsibility
is assumed by weBoost for any business or personal losses arising from its use, or for any infringements of patents or
other rights of third parties that may result from its use.
24
3301 East Deseret Drive, St. George, UT
1-866-294-1660
www.weboost.com
[email protected]
Copyright © 2019 weBoost. All rights reserved. weBoost products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.com/us/patents
NOT AFFILIATED WITH WILSON ANTENNA
GDE000320_003_10.06.23
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