Maintenance, Troubleshooting, and Technical Specifications. Zebra CS6080
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Maintenance,
Troubleshooting, and
Technical Specifications
Introduction
This chapter provides suggested digital scanner maintenance, troubleshooting, technical specifications, and signal descriptions (pin-outs).
Maintenance
IMPORTANT:
Use pre-moistened wipes and do not allow liquid cleaner to pool.
1
Ensure the following items are addressed when using sodium hypochlorite (bleach) based cleaners:
•
For scanner only. Do not use on cradle.
•
Always follow the manufacturer’s recommended instructions: use gloves during application and remove the residue afterwards with a damp cloth to avoid prolonged skin contact while handling the scanner.
•
Due to the powerful oxidizing nature of sodium hypochlorite, the metal surfaces, including electrical contacts on the scanner, are prone to oxidation (corrosion) when exposed to this chemical in the liquid form (including wipes) and should be avoided. In the event that these type of disinfectants come in contact with metal on the scanner, prompt removal with a dampened cloth after the cleaning step is critical.
IMPORTANT:
To avoid damage to the device, use only approved cleaning and disinfecting agents listed below. The use of non-approved cleaning or disinfecting agents may void the warranty.
Known Harmful Ingredients
The following chemicals are known to damage the plastics on Zebra scanners and should not come in contact with the device:
•
Acetone
•
Ammonia solutions
•
Aqueous or alcoholic alkaline solutions
•
Aromatic and chlorinated hydrocarbons
•
Benzene
•
Carbolic acid
•
Compounds of amines or ammonia
49
Maintenance, Troubleshooting, and Technical Specifications
•
Ethanolamine
•
Ethers
•
Ketones
•
TB-lysoform
•
Toluene
•
Trichloroethylene.
Approved Cleaners for Standard CS6080 Digital Scanners and Cradles
•
Isopropyl alcohol 70% (including wipes)
•
10% Bleach (Sodium Hypochlorite 0.55%) and water solution
1 (see Important note above)
•
3% Hydrogen Peroxide and 97% water solution
•
Mild dish soap
Approved Disinfectant Cleaners for Healthcare Configurations of the CS6080
Digital Scanners and Cradles
IMPORTANT:
* = Scanner only. Do not use on cradle.
Only use cleaning agents from the following list, following the manufacturer’s instructions:
•
3% Hydrogen Peroxide and 97% Water solution
•
10% Bleach (Sodium Hypochlorite 0.55%) and 90% Water Solution
•
91% Isopropyl Alcohol and 9% Water Solution
•
Azowipe
•
Clorox Dispatch Hospital Cleaner Disinfectant Towels with Bleach
•
Clorox Formula 409 Glass and Surface Cleaner
•
Clorox Healthcare Bleach Germicidal Wipes
•
Clorox Healthcare Hydrogen Peroxide Wipes
•
Clorox Healthcare Multi-Surface Quat Alcohol Wipes
•
Diversey D10 Concentrate Detergent Sanitizer
•
Diversey Dimension 256 Neutral Disinfectant Cleaner
•
Diversey Oxivir Tb Wipes
•
Diversey Virex II 256 One-Step Disinfectant Cleaner
•
Metrex CaviCide
•
Metrex CaviCide1
•
Medipal Alcohol Wipes
•
Metrex CaviWipes
•
Metrex CaviWipes1
•
PDI Easy Screen® Cleaning Wipe
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Maintenance, Troubleshooting, and Technical Specifications
•
PDI Sani-Cloth AF3 Germicidal Disposable Wipe
•
PDI Sani-Cloth Bleach Germicidal Disposable Wipe
•
PDI Sani-Cloth HB Sani-Germicidal Disposable Wipe
•
PDI Sani-Cloth Plus Germicidal Disposable Cloth
•
PDI Super Sani-Cloth Germicidal Wipe
•
Progressive Products Wipes Plus
•
Sani Professional Disinfecting Multi-Surface Wipes
•
Sani-Hands® Instant Hand Sanitizing Wipes
•
SC Johnson Windex Original Glass Cleaner with Ammonia-D
•
Sterets Alcowipe
•
Steris Coverage Plus Germicidal Surface Wipes
•
Veridien Viraguard
Cleaning the Digital Scanner
Routinely cleaning the exit window is required. A dirty window may affect scanning accuracy. Do not allow any abrasive material to touch the window.
To clean the scanner:
1.
2.
3.
4.
Dampen a soft cloth with one of the approved cleaning agents listed above or use pre-moistened wipes.
Gently wipe all surfaces, including the front, back, sides, top and bottom. Never apply liquid directly to the scanner. Be careful not to let liquid pool around the scanner window, trigger, cable connector or any other area on the device.
Be sure to clean the trigger and in between the trigger and the housing (use a cotton-tipped applicator to reach tight or inaccessible areas).
Do not spray water or other cleaning liquids directly into the exit window.
5.
6.
7.
8.
Wipe the scanner exit window with a lens tissue or other material suitable for cleaning optical material such as eyeglasses.
Immediately dry the scanner window after cleaning with a soft non-abrasive cloth to prevent streaking.
Allow the unit to air dry before use.
Scanner connectors:
a.
Dip the cotton portion of a cotton-tipped applicator in isopropyl alcohol.
b.
c.
d.
Rub the cotton portion of the cotton-tipped applicator back-and-forth across the connector on the
Zebra scanner at least 3 times. Do not leave any cotton residue on the connector.
Use the cotton-tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.
Use a dry cotton tipped applicator and rub the cotton portion of the cotton-tipped applicator back-and-forth across the connectors at least 3 times. Do not leave any cotton residue on the connectors.
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Maintenance, Troubleshooting, and Technical Specifications
Troubleshooting
Table 8
Troubleshooting
Problem
The aiming dot does not appear when pressing the trigger.
Digital scanner emits aiming dot, but does not decode the barcode.
Possible Causes
No power to the digital scanner.
Incorrect host interface cable is used.
Connect the correct host interface cable.
Interface/power cables are loose.
Re-connect cables.
Digital scanner is disabled.
Possible Solutions
If the configuration requires a power supply, re-connect the power supply.
Aiming pattern is disabled.
For USB IBM hand-held, IBM table-top, and OPOS modes, enable the digital scanner via the host interface. Otherwise, see the technical person in charge of scanning.
Enable the aiming pattern. See
Digital scanner
is not programmed for the correct barcode type.
Barcode symbol is unreadable.
The aiming dot is not correctly placed on the symbol.
Distance between digital scanner and barcode is incorrect.
Program the digital scanner to read that type of barcode. See
Scan test symbols of the same barcode type to determine if the barcode is defaced.
.
Move the symbol so that the aiming dot is within the
field of view (see Aiming with Digital Scanner on page 47 ).
Move the scanner closer to or further from the barcode. See
.
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Maintenance, Troubleshooting, and Technical Specifications
Table 8
Troubleshooting (Continued)
Problem
Digital scanner decodes barcode, but does not transmit the data to the host.
Imager comes on, but scanner does not decode the barcode.
Host displays scanned data incorrectly.
Digital scanner is not programmed for the correct host type.
Possible Causes
Interface cable is loose.
Cradle is not programmed for the correct host type.
Digital scanner
is not paired to host connected interface.
Cradle has lost connection to the host.
If the digital scanner emits four long low beeps, a transmission error occurred.
This occurs if a unit is not properly configured or connected to the wrong host type.
If the digital scanner emits 5 low beeps, a conversion or format error occurred.
If the digital scanner emits low/high/low beeps, it detected an invalid ADF rule.
Scanner is not programmed correctly.
Barcode may be defaced.
Scanner is not the proper distance from the barcode.
Digital scanner
is not programmed to work with the host.
Possible Solutions
Scan the appropriate host type programming barcode. See the chapter corresponding to the host type.
Re-connect the cable.
Check digital scanner host parameters or edit options.
Pair digital scanner to the cradle by scanning the
PAIR
barcode on the cradle.
In this exact order: disconnect power supply; disconnect host cable; wait three seconds; reconnect host cable; reconnect power supply; reestablish pairing.
Set the scanner's communication parameters to match the host's setting.
Configure the digital scanner's conversion parameters properly.
Program the correct ADF rules. Refer to the
Advanced Data Formatting Programmer Guide.
Ensure the scanner is programmed to read the type of barcode being scanned.
Ensure the symbol is not defaced. Scan other barcodes of the same barcode type.
Move scanner closer to or further from barcode.
Scan the appropriate host type programming barcode.
Program the proper editing options (e.g., UPC-E to
UPC-A Conversion).
Normal during host reset.
Digital scanner emits short low/short medium/short high beep sequence
(power-up beep sequence) more than once.
Digital scanner emits 4 short high beeps during decode attempt.
Digital scanner emits low/high beeps during programming.
The USB bus may put the digital scanner in a state where power to the scanner is cycled on and off more than once.
Digital scanner
has not completed
USB initialization.
Input error, incorrect barcode or
Cancel
barcode was scanned.
Wait several seconds and scan again.
Scan the correct numeric barcodes within range for the parameter programmed.
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Maintenance, Troubleshooting, and Technical Specifications
Table 8
Troubleshooting (Continued)
Problem
Digital scanner emits low/high/low/high beeps during programming.
Possible Causes
Out of host parameter storage space.
Out of memory for ADF rules.
Possible Solutions
Scan
.
During programming, indicates out of ADF parameter storage space.
ADF transmit error.
Reduce the number of ADF rules or the number of steps in the ADF rules.
Erase all rules and re-program with shorter rules.
Digital scanner emits low/high/low beeps.
Digital scanner emits a power-up beep after changing USB host type.
Digital scanner
emits frequent beeps.
Digital scanner emits five long low beeps after a barcode is decoded.
Digital scanner emits long beeps for 5 seconds when scanning a barcode.
Digital scanner LED blinks even if the pairing request was canceled from remote iOS/Android
™
device.
Invalid ADF rule is detected.
The USB bus re-established power to the digital scanner.
Refer to the Advanced Data Formatting Guide for information.
Refer to the Advanced Data Formatting Guide for information.
Normal when changing USB host type.
No power to the scanner.
Check the system power. If the configuration requires a power supply, re-connect the power supply.
Incorrect host interface cable is used.
Verify that the correct host interface cable is used. If not, connect the correct host interface cable.
Interface/power cables are loose.
Check for loose cable connections and re-connect cables.
Ensure the scanner conversion parameters are properly configured.
Conversion or format error was detected.
The scanner conversion parameters are not properly configured.
Conversion or format error was detected.
An ADF rule was set up with characters that can't be sent for the host selected.
Change the ADF rule, or change to a host that can support the ADF rule.
Conversion or format error was detected.
A barcode was scanned with characters that can't be sent for that host.
Memory is full.
Change the barcode, or change to a host that can support the barcode.
Download barcode data to the host and clear the memory.
If pass key entry is canceled from the tablet/phone, the digital scanner remains in the pass key entry mode for 30 seconds before timing out.
To exit pass key entry mode scan Cancel or scan any other barcode.
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Maintenance, Troubleshooting, and Technical Specifications
Table 8
Troubleshooting (Continued)
Problem
Scanner battery LED turns solid red for a few seconds.
Bluetooth LED turns off.
Possible Causes
Battery is not charged.
Scanner is out of range.
Digital scanner does not fully charge.
Possible Solutions
Charge the battery. See Charging on page 31 .
Scanner is not properly seated on the cradle or Qi wireless charging pad.
Move closer to the host and press any button to re-pair with the host.
Ensure the scanner is properly seated in the cradle or properly placed on a Qi wireless charging pad.
NOTE:
If after performing these checks the digital scanner still experiences problems, contact the distributor or call support.
Dump Scanner Parameters
To debug a scanner issue, scan the following barcode with the scanner connected in USB HID keyboard mode to Microsoft
®
Windows Notepad or Wordpad. This outputs all the scanner's asset tracking information and parameter settings to a text document.
See the parameter numbers in
Standard Parameter Defaults on page 366
to interpret the parameter/attribute numbers in the output.
NOTE:
Use 123Scan if available as an alternative to using this feature. 123Scan is the preferable method for outputting scanner information.
For proper formatting, it may be necessary to first scan
<DATA> <SUFFIX 1> (1) on page 114
.
Dump Scanner Parameters
Send Versions
Report Software Version
Scan the following barcode to send the version of software installed in the scanner.
Report Software Version
55
Maintenance, Troubleshooting, and Technical Specifications
Serial Number
Scan the following barcode to send the scanner serial number to the host.
Serial Number
Manufacturing Information
Scan the following barcode to send the scanner manufacturing information to the host.
Manufacturing Information
56
Maintenance, Troubleshooting, and Technical Specifications
Technical Specifications
NOTE:
Operating current specifications are subject to change.
Table 9
Technical Specifications
Item
Physical Characteristics
Dimensions - CS6080-SR
CS6080-SR Scanner
Standard Cradle
Dimensions - CS6080-HC
CS6080-HC Scanner
Presentation Cradle
Weight - CS6080-SR
Corded
Cordless
Standard Cradle
Weight - CS6080-HC
Corded
Cordless
Presentation Cradle
Input Voltage Range
2.0 oz / 56.0 g
2.9 oz / 83 g
4.9 oz / 138.0 g
2.0 oz / 58 g
3.1 oz / 87 g
3.4 oz / 96 g
Description
.9 in H x 1.8 in W x 4.3 in D / 2.3cm H x 4.6 cm W x 10.9 cm D
4.5 in H x 3.1 in W x 4.2 in D / 11.3 cm H x 7.8 cm W x 10.7 cm D
.9 in H x 1.8 in W x 4.3 in D / 2.3 cm H x 4.6 cm W x 10.9 cm D
3.5 in H x 2.1 in W x 2.4 in D / 9.0 cm H x 5.3 cm W x 6.1 cm D
Scanner and cradle
4.5 to 5.5 VDC Host Powered; 4.5 to 5.5 VDC External Power
Supply
Current
Available Colors
Supported Host Interfaces
Keyboard Support
FIPS Security Certification
User Indicators
Mode Typ
Operating @ Nominal = 5V 400
Idle @ Nominal = 5V
Cradle, Standard USB
Cradle, BC1.2 USB
90
450
600
Midnight Black (CS6080-SR), Healthcare White (CS6080-HC)
USB
Supports over 90 international keyboards
CS6080-HC: Certified Compliant with FIPS 140-2
Direct Decode Indicator
Good Decode LEDs
Beeper (adjustable tone and volume)
Haptic feedback on decode
Capacitive trigger with haptic and audible feedback
Dedicated Battery Gauge
Dedicated Bluetooth LED
Performance Characteristics
Motion Tolerance (hand-held) Up to 20 in. / 51 cm, per second for 13 mil UPC in optimized mode.
57
Maintenance, Troubleshooting, and Technical Specifications
Table 9
Technical Specifications (Continued)
Item
Light Source
Description
Aiming Pattern: Circular 525nm true green LED
Illumination
Imager Field of View
Image Sensor
Minimum Print Contrast
Skew Tolerance
Pitch Tolerance
Roll Tolerance
Minimum Element Resolution
User Environment
Operating Temperature
Storage Temperature
Humidity
Drop Specification (Scanner)
Tumble Specification (Scanner)
1 Warm White LED
44.5° horizontal, 33.5° vertical nominal
1,280 x 960 pixels
20% minimum reflective difference
+/- 60°
+/- 60°
0° - 360°
Code 39 - 5.0 mil
32° to 122°F / 0° to 50°C
-40° to 158°F / -40° to 70°C
5% to 95% RH, non-condensing
Designed to withstand multiple drops @ 5 ft./1.5 m to concrete
Designed to withstand 250 tumbles in 1.5 ft./0.5 m tumbler
Note: 1 tumble = 0.5 cycle
0 to 10037 Foot Candles/0 to 108,000 Lux
Scanner rated IP65
+/-15kV Air discharge, +/-8kV Direct, +/-8kV Indirect
Ambient Light Immunity
Environmental Sealing
Electrostatic Discharge (ESD)
Radio Specifications
Bluetooth Radio
Adjustable Bluetooth Power
Battery
Battery Capacity/Type
Scans Per Battery Charge
Operating Time Per Full Charge
Battery Charge Time (from empty)
CS6080-SR: Standard USB
CS6080-SR: BC1.2 USB
CS6080-HC: Standard USB
CS6080-HC: BC1.2 USB
Accessories
Cordless Accessories
Corded Accessories
Standard Bluetooth Version 5.0 with BLE: Class 1 330 ft. (100m) and Class 2 33 ft. (10m), Serial Port and HID Profiles
Output power adjustable down to negative 10 dBm in 8 Steps
735 mAh Lithium Polymer battery
13,000 scans
18 hours
Full charge: 6 hours
Full charge: 3 hours
Full charge: 8 hours
Full charge: 6 hours
Standard cradle, presentation cradle, spare battery, 4-slot scanner
ShareCradle, 4-slot battery ShareCradle, lanyard
Gooseneck Intellistand (weighted and standard), cup, corded USB converter
58
Maintenance, Troubleshooting, and Technical Specifications
Table 9
Technical Specifications (Continued)
Item
Symbol Decode Capability
1D
2D
Description
Base 32 (Italian Pharma), Codabar/NW7, Code, 11, Code 39,
Code 93, Code 128, GS1 DataBar, I 2 of 5, Korean 3 of 5, MSI
Plessey, UPC/EAN.
Aztec, Composite Codes, DataMatrix, DotCode, Han Xin,
MaxiCode, PDF417, MicroPDF417, Postal Codes, QR Code,
Micro QR, TLC-39, SecurPharm
OCR
Utilities and Management
123Scan
OCR-A, OCR-B, MICR, US Currency
Symbol Scanner SDK
Scanner Management Service (SMS)
Decode Ranges (Typical)*
Programs scanner parameters, upgrades firmware, provides scanned barcode data and prints reports. See
Generates a fully-featured scanner application, including documentation, drivers, test utilities and sample source code.
www.zebra.com/ScannerSDKforWindows
Remotely manages your Zebra scanner and queries its asset information.
www.zebra.com/sms
59
Maintenance, Troubleshooting, and Technical Specifications
Duty Cycle
The plot shown in
Figure 20 indicates the maximum allowed duty cycle changes with ambient temperature
in Level Trigger Mode.
Figure 20
Level Trigger Mode
60
Maintenance, Troubleshooting, and Technical Specifications
The plot shown in
Figure 21 indicates the maximum allowed duty cycle changes with ambient temperature
in Scene Detection Mode.
Figure 21
Scene Detection Mode
61
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