Answering and terminating calls. Cypress 2004
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Cypress 2004 offers an intuitive user interface with its multifunctional display and designated softkeys. Configure up to 44 programmable keys (six physical user-defined feature keys, six lines/features, and two Key Expansion Modules (KEMs) for maximum), utilize the four soft keys to seamlessly navigate the menu system and select items, and take advantage of the six specialized fixed keys for quick access to Quit, Copy, Directory, Message (Inbox), Outbox, and Services.
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Answering and terminating calls
Answering a call
Each incoming call causes the telephone to sound, the an arrow beside the
Line (DN) key to flash, and the Message Indicator lamp to flash.
Follow this procedure to answer a call.
Choose one of the following to answer a call:
• Lift the handset.
• Press the Handsfree button located on the left side of the handset.
•
•
Press the line (DN) key beside the LCD indicator as it flashes.
If a second call comes in, you have the opportunity to put the first caller on hold and answer the second incoming call.
Press the Headset key if a headset is connected to your telephone.
Terminating a call
Follow this procedure to terminate an active call.
Choose one of the following to terminate a call:
• Return the handset into the cradle.
• Press the Goodbye button located on the left side of the handset. The Goodbye key is especially useful for disconnecting Handsfree calls, dropping out of a Conference
Call or exiting Voice Mail.
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Table of contents
- 5 Overview
- 5 Functional components
- 6 Hardware features
- 7 IP Phone display
- 9 Connecting the IP Phone 2004 components
- 9 Before you begin
- 11 Logging on
- 13 Displaying the menu
- 14 Changing your audio profile
- 15 Adjusting the display contrast
- 16 Using the Feature menu
- 16 Using the Assign menu
- 16 Defining the key type
- 17 Assigning a directory entry to a feature key
- 18 Enabling or disabling autoscroll
- 18 Enabling or disabling the Inbox
- 19 Labeling a feature key
- 20 Using the Options menu
- 20 Enabling or disabling auto hide
- 20 Selecting the default line key
- 21 Enabling the Outbox feature
- 22 Resetting the feature key to the default settings
- 23 Using the Time menu
- 23 Setting the time zone
- 23 Enabling Daylight Saving Time
- 24 Disabling Daylight Saving Time
- 24 Setting the time format
- 25 Setting the date format
- 26 Resetting the default time
- 27 Using the User menu
- 27 Viewing your user name
- 27 Viewing your login type
- 28 Viewing, disabling, or enabling the auto login feature
- 29 Changing your password
- 30 Making a call
- 30 Use off-hook dialing
- 30 Using handsfree dialing
- 31 Using Predial
- 32 Answering and terminating calls
- 32 Answering a call
- 32 Terminating a call
- 33 While on an active call
- 33 Placing a call on hold
- 33 Using the mute feature
- 34 Transferring a call
- 34 Using the call park feature
- 35 While away from your desk
- 35 Forwarding calls
- 36 Conference calls
- 36 Setting up a conference call
- 37 Using the call join feature
- 38 Using the Inbox
- 39 Accessing the Inbox
- 39 Viewing Inbox call information
- 39 Storing a number from the Inbox
- 40 Using the Inbox to make a call
- 40 Resetting the Inbox
- 42 Using the Outbox
- 42 Accessing the Outbox
- 43 Viewing Outbox call information
- 43 Storing a number from the Outbox
- 44 Using the Outbox to make a call
- 44 Resetting the Outbox
- 45 Additional features and controls
- 45 Using the dialpad to enter text
- 45 Use the Symbol key to enter special characters
- 46 Procedure job aid
- 46 Using the directory
- 46 Adding or editing a directory entry
- 47 Deleting an entry from the directory
- 48 Making a call using the directory
- 48 Volume Control Bar
- 48 Selecting a ring tone