Dell OpenManage Essentials Version 2.0 User's Guide. Dell OpenManage Essentials Version 2.0
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Contents
1 About OpenManage Essentials......................................................................... 17
2 Installing OpenManage Essentials.................................................................. 20
3 Getting Started With OpenManage Essentials.............................................. 33
4 OpenManage Essentials Home Portal — Reference.................................... 44
5 Discovering and Inventorying Devices...........................................................49
Discovering and Inventorying Dell Devices Using WS-Man Protocol With a Root
6 Discovery And Inventory — Reference........................................................... 67
7 Managing Devices.............................................................................................. 84
8 Devices — Reference....................................................................................... 106
9 Server Deployment and Re-provisioning.....................................................115
10 Deployment – Reference..............................................................................135
11 Managing Server Configuration Baseline...................................................155
12 Configuration – Reference...........................................................................160
13 Viewing Inventory Reports........................................................................... 167
14 Reports — Reference......................................................................................171
15 Viewing Warranty Reports............................................................................ 187
16 Managing Alerts..............................................................................................188
17 Alerts — Reference......................................................................................... 198
18 Updating Server BIOS, Firmware, Drivers, and Applications..................215
19 System Update — Reference........................................................................224
20 Managing Remote Tasks...............................................................................234
21 Remote Tasks — Reference..........................................................................249
22 Managing Security Settings......................................................................... 266
23 Troubleshooting.............................................................................................270
Troubleshooting SNMP Traps for ESX or ESXi Versions 3.5, 4.x, or 5.0
.................................... 272
24 Frequently Asked Questions........................................................................ 275
25 Managing Device Group Permissions........................................................ 288
26 OpenManage Mobile Settings......................................................................291
27 Preferences — Reference............................................................................. 296
28 Logs — Reference.......................................................................................... 303
29 Extensions....................................................................................................... 305
30 Right-Click Actions....................................................................................... 306
31 Tutorials............................................................................................................312
32 Using OpenManage Essentials Command Line Interface.......................313
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Table of contents
- 3 Dell OpenManage Essentials Version 2.0 User's Guide
- 17 About OpenManage Essentials
- 17 What is New in This Release
- 18 Other Information You May Need
- 19 Contacting Dell
- 20 Installing OpenManage Essentials
- 20 Installation Prerequisites and Minimum Requirements
- 20 Minimum Recommended Hardware
- 21 Minimum Requirements
- 22 Terms and Conditions for Using Relational Database Management Systems
- 22 Database Size and Scalability
- 23 Network Bandwidth Utilization
- 23 Minimum Login Roles for Microsoft SQL Server
- 24 Downloading OpenManage Essentials
- 24 Installing OpenManage Essentials
- 26 Custom Setup Installation
- 27 Considerations When Installing OpenManage Essentials on a Domain Controller
- 27 Setting Up OpenManage Essentials Database on a Remote SQL Server
- 27 Installing Dell SupportAssist
- 29 Installing Repository Manager
- 29 Installing Dell License Manager
- 30 Uninstalling OpenManage Essentials
- 30 Upgrading OpenManage Essentials
- 31 Setting Up and Configuring VMware ESXi 5
- 32 Migrating IT Assistant to OpenManage Essentials
- 33 Getting Started With OpenManage Essentials
- 33 Launching OpenManage Essentials
- 33 Configuring OpenManage Essentials
- 34 Discovery Wizard Configuration
- 34 Configuring Discovery Settings
- 35 Using the OpenManage Essentials Home Portal
- 36 OpenManage Essentials Heading Banner
- 37 Customizing Portals
- 37 Displaying Additional Available Reports and Graphs
- 38 Drilling Down Charts and Reports for More Information
- 38 Saving and Loading the Portal Layout
- 38 Updating the Portal Data
- 39 Hiding Graphs and Reports Components
- 39 Rearranging or Resizing Graphs and Reports (Components)
- 40 Filtering Data
- 40 Search Bar
- 40 Search Items
- 40 Search Drop-Down List
- 41 Selection Actions
- 41 Map View (Home) Portal
- 42 Viewing the User Information
- 42 Logging On As a Different User
- 42 Using the Update Available Notification Icon
- 43 Using the Warranty Scoreboard Notification Icon
- 44 OpenManage Essentials Home Portal — Reference
- 44 Dashboard
- 44 Home Portal Reports
- 45 Device by Status
- 45 Alerts by Severity
- 45 Discovered Versus Inventoried Devices
- 46 Task Status
- 46 Schedule View
- 47 Schedule View Settings
- 47 Device Warranty Report
- 48 Map View (Home) Portal Interface
- 49 Discovering and Inventorying Devices
- 49 Supported Devices, Protocols, and Features Matrix
- 53 Supported Operating Systems (Servers), Protocols, and Features Matrix
- 55 Supported Storage Devices, Protocols, and Features Matrix
- 57 Legend and Definitions
- 58 Using the Discovery and Inventory Portal
- 58 Protocol Support Matrix for Discovery
- 60 Protocol Support Matrix for System Update
- 60 Devices Not Reporting Service Tag
- 61 Configuring a Discovery and Inventory Task
- 62 Changing the Default SNMP Port
- 63 Discovering and Inventorying Dell Devices Using WS-Man Protocol With a Root Certificate
- 64 Excluding Ranges
- 64 Viewing Configured Discovery and Inventory Ranges
- 64 Scheduling Discovery
- 65 Discovery Speed Slider
- 65 Multithreading
- 66 Scheduling Inventory
- 66 Configuring Status Polling Frequency
- 67 Discovery And Inventory — Reference
- 67 Discovery and Inventory Portal Page Options
- 67 Discovery and Inventory Portal
- 68 Last Discovery and Inventory
- 68 Discovered Versus Inventoried Devices
- 69 Task Status
- 69 Viewing Device Summary
- 70 Viewing Device Summary Filter Options
- 70 Add Discovery Range
- 71 Discovery Configuration
- 71 Discovery Configuration Options
- 72 Device Type Filtering
- 73 ICMP Configuration
- 73 ICMP Configuration Options
- 73 SNMP Configuration
- 74 SNMP Configuration Options
- 75 WMI Configuration
- 75 WMI Configuration Options
- 75 Storage Configuration
- 75 Storage Configuration Options
- 75 WS-Man Configuration
- 76 WS-Man Configuration Options
- 76 SSH Configuration
- 77 SSH Configuration Options
- 77 IPMI Configuration
- 77 IPMI Configuration Options
- 78 Discovery Range Action
- 78 Summary
- 78 Add Exclude Range
- 79 Add Exclude Range Options
- 79 Discovery Schedule
- 79 Viewing Discovery Configuration
- 80 Discovery Schedule Settings
- 81 Inventory Schedule
- 81 Inventory Schedule Settings
- 81 Status Schedule
- 82 Status Polling Schedule Settings
- 82 Discovery Ranges
- 83 Exclude Ranges
- 84 Managing Devices
- 84 Viewing Devices
- 85 Device Summary Page
- 86 Nodes and Symbols Description
- 86 Device Details
- 87 Viewing Device Inventory
- 88 Viewing Alerts Summary
- 88 Viewing System Event Logs
- 88 Searching for Devices
- 88 Creating a New Group
- 89 Adding Devices to a New Group
- 89 Adding Devices to an Existing Group
- 89 Hiding a Group
- 90 Deleting a Group
- 90 Single Sign-On
- 90 Creating a Custom URL
- 91 Launching the Custom URL
- 91 Configuring Warranty Email Notifications
- 92 Configuring Warranty Scoreboard Notifications
- 92 Configuring Warranty Pop-Up Notifications
- 92 Using Map View
- 94 Map Providers
- 95 Configuring Map Settings
- 96 General Navigation and Zooming
- 96 Home View
- 96 Tool Tip
- 97 Selecting a Device on Map View
- 97 Health and Connection Status
- 98 Multiple Devices at the Same Location
- 98 Setting a Home View
- 98 Viewing All Map Locations
- 98 Adding a Device to the Map
- 99 Moving a Device Location Using the Edit Location Details Option
- 100 Importing Licensed Devices
- 101 Using the Map View Search Bar
- 103 Removing All Map Locations
- 103 Editing a Map Location
- 103 Removing a Map Location
- 104 Exporting All Device Locations
- 104 Dell NAS Appliance Support
- 105 OEM Device Support
- 106 Devices — Reference
- 106 Viewing Inventory
- 107 Viewing Alerts
- 107 Viewing Hardware Logs
- 107 Hardware Log Details
- 108 Alert Filters
- 108 Viewing Non-Compliant Systems
- 108 Non-Compliant Systems
- 109 Device Search
- 110 Query Results
- 111 Creating Device Group
- 111 Device Group Configuration
- 111 Device Selection
- 112 Summary — Group Configuration
- 112 Map View (Devices) Tab Interface
- 113 Devices at this location
- 114 Map Settings
- 115 Server Deployment and Re-provisioning
- 116 OpenManage Essentials — Server Configuration Management License
- 116 Licensable Servers
- 116 Purchasing the License
- 116 Deploying the License
- 117 Verifying License Information
- 117 Viewing Unlicensed Server Targets
- 117 Device Requirements for Deployment and Compliance Tasks
- 118 Getting Started for Device Configuration Deployment
- 118 Device Configuration Deployment Overview
- 118 Viewing the Deployment Portal
- 118 Configuring the Deployment File Share
- 119 Creating a Device Configuration Template
- 119 Creating a Device Configuration Template From a Device Configuration File
- 120 Creating a Device Configuration Template From a Reference Device
- 121 Adding Devices to the Repurpose and Bare Metal Devices Group
- 121 Managing Device Configuration Templates
- 122 Viewing the Device Configuration Template Attributes
- 122 Cloning a Device Configuration Template
- 122 Editing a Device Configuration Template
- 123 Exporting a Device Configuration Template
- 123 Deploying a Device Configuration Template
- 125 Deploying a Network ISO Image
- 127 Removing Devices From the Repurpose and Bare Metal Devices Group
- 127 Auto Deploying Device Configurations
- 127 Configuring Auto Deployment Settings
- 128 Setting Up Device Configuration Auto Deployment
- 130 Managing Auto Deployment Credentials
- 131 Adding a Discovery Range for Auto Deployment
- 131 Removing Devices From an Auto Deployment Task
- 132 Importing Device Specific Attributes
- 132 Import File Requirements
- 133 Exporting Device Specific Attributes
- 133 Viewing the Deployment Tasks
- 133 Additional Information
- 135 Deployment – Reference
- 136 Repurpose and Bare Metal Devices
- 137 Auto Deployment
- 138 Tasks
- 138 Task Execution History
- 139 Device Configuration Template Details
- 140 Device Configuration Setup Wizard
- 140 File Share Settings
- 141 Add Devices to Repurpose and Bare Metal Device Group
- 141 Create Template Wizard
- 141 Deploy Template Wizard
- 142 Name and Deploy Options
- 142 Select Template
- 142 Select Devices
- 143 Select ISO Location
- 143 Edit Attributes
- 146 Set Schedule
- 146 Summary
- 147 Setup Auto Deployment Wizard
- 147 Deploy Options
- 148 Select Template
- 148 Select ISO Location
- 149 Import Service Tags
- 149 Edit Attributes
- 152 Execution Credentials
- 153 Summary
- 153 Manage Auto Deployment Credentials
- 153 Credentials
- 154 Devices
- 155 Managing Server Configuration Baseline
- 156 Viewing the Device Compliance Portal
- 156 Getting Started for Device Configuration Compliance
- 156 Device Configuration Compliance Overview
- 156 Configuring the Credentials and Device Configuration Inventory Schedule
- 157 Associating Target Devices to a Configuration Template
- 158 Viewing the Inventory Configuration Details
- 158 Viewing the Device Compliance Status
- 159 Viewing the Compliance Tasks
- 160 Configuration – Reference
- 161 Device Compliance
- 161 Device Compliance Graph
- 161 Device Compliance Table
- 162 Tasks
- 162 Task Execution History
- 163 Associate Devices To Template Wizard
- 163 Select Template
- 164 Select Devices
- 164 Configuration Inventory Schedule Wizard
- 164 Inventory Credentials
- 165 Schedule
- 167 Viewing Inventory Reports
- 167 Choosing Predefined Reports
- 167 Predefined Reports
- 169 Filtering Report Data
- 170 Exporting Reports
- 171 Reports — Reference
- 172 Agent and Alert Summary
- 172 Agent SummaryiSM Agent Summary
- 173 Alerts per Device
- 173 Top Alert Generators
- 173 Device Compliance
- 173 Server Overview
- 174 Server Components and Versions
- 174 Asset Acquisition Information
- 175 Asset Maintenance Information
- 176 Asset Support Information
- 177 Hard Drive Information
- 178 ESX Information
- 179 HyperV Information
- 179 Field Replaceable Unit (FRU) Information
- 180 License Information
- 180 Device Location Information
- 180 Memory Information
- 181 Modular Enclosure Information
- 182 NIC Information
- 182 PCI Device Information
- 183 Storage Controller Information
- 183 Virtual Disk Information
- 184 Warranty Information
- 185 BIOS Configuration
- 185 iDRAC Network Configuration
- 186 Template Association
- 187 Viewing Warranty Reports
- 187 Extending Warranty
- 188 Managing Alerts
- 188 Viewing Alerts and Alert Categories
- 188 Viewing Alert Logs
- 188 Understanding the Alert Types
- 189 Viewing Internal Alerts
- 189 Viewing Alert Categories
- 189 Viewing Alert Source Details
- 190 Viewing Previously Configured Alert Actions
- 190 Viewing Application Launch Alert Action
- 190 Viewing E-Mail Alert Action
- 190 Viewing Alert Ignore Action
- 190 Viewing Alert Trap Forward Action
- 190 Handling Alerts
- 190 Flagging an Alert
- 191 Creating and Editing a New View
- 191 Configuring Alert Actions
- 191 Setting Up E-mail Notification
- 192 Ignoring Alerts
- 193 Running a Custom Script
- 193 Forwarding Alerts
- 194 Forwarding Alerts Use Case Scenarios
- 195 Working With Sample Alert Action Use Cases
- 195 Use Cases in Alert Actions
- 195 Configuring Alert Log Settings
- 195 Renaming Alert Categories and Alert Sources
- 196 Alert Pop-Up Notifications
- 196 Configuring Alert Pop-Up Notifications
- 197 Enabling or Disabling Alert Pop-Up Notifications
- 198 Alerts — Reference
- 198 Alert Logs
- 199 Predefined Alert View Filters
- 199 Alert Logs Fields
- 200 Alert Details
- 201 Alert Log Settings
- 201 Alert View Filters
- 201 Alert Filter Name
- 201 Severity
- 202 Acknowledgement
- 202 Summary — Alert View Filter
- 203 Alert Actions
- 204 Name and Description
- 204 Severity Association
- 204 Application Launch Configuration
- 206 E-Mail Configuration
- 207 Trap Forwarding
- 207 Category and Sources Association
- 207 Device Association
- 209 Date and Time Range
- 209 Alert Action - Duplicate Alert Correlation
- 209 Summary- Alert Action Details
- 211 Alert Categories
- 211 Alert Categories Options
- 213 Alert Source
- 215 Updating Server BIOS, Firmware, Drivers, and Applications
- 215 Viewing the System Update Page
- 216 Understanding Server BIOS Firmware and Drivers Sources
- 216 Choosing the Right Source for Updates
- 217 Selecting an Update Catalog Source
- 217 Viewing Comparison Results
- 217 Viewing Compliant Servers
- 217 Viewing Non-Compliant Servers
- 217 Viewing Non-Inventoried Servers
- 217 Viewing Servers With Issues and Resolutions
- 217 System Update Use Case Scenarios
- 220 Applying System Updates
- 222 Viewing Updated Status
- 222 Updating Firmware, BIOS, and Drivers Without OMSA
- 222 View Active Catalog
- 223 Issues and Resolutions Use Case Scenarios
- 224 System Update — Reference
- 224 Filter Options
- 225 System Update
- 226 Compliance Report
- 227 Compliant Systems
- 227 Non-Compliant Systems
- 228 System Update Task
- 230 Non-Inventoried Systems
- 230 Inventory Systems
- 230 All System Update Tasks
- 230 Issues and Resolutions
- 231 Task Execution History
- 232 Select a Catalog Source
- 232 Dell Update Package
- 232 Dell OpenManage Server Update Utility
- 232 Repository Manager
- 232 View Active Catalog
- 234 Managing Remote Tasks
- 234 About Remote Tasks
- 234 Managing Command Line Task
- 235 Managing RACADM Command Line Tasks
- 236 Managing Generic Command Line Task
- 237 Managing Server Power Options
- 238 Deploying Server Administrator
- 239 Supported Windows and Linux Packages
- 240 Arguments
- 240 Deploying iDRAC Service Module
- 241 Supported Windows and Linux Packages
- 242 Collecting Firmware and Driver Inventory
- 243 Working With Sample Remote Tasks Use Cases
- 243 Use Cases in Remote Tasks
- 245 Device Capability Matrix
- 249 Remote Tasks — Reference
- 250 Remote Tasks Home
- 250 Remote Tasks
- 250 All Tasks
- 251 Task Execution History
- 252 Server Power Options
- 254 Deployment Task
- 256 Command Line Task
- 257 Remote Server Administrator Command
- 259 Generic Command
- 261 IPMI Command
- 263 RACADM Command Line
- 264 Firmware and Driver Inventory Collection Task
- 266 Managing Security Settings
- 266 Using Security Roles and Permissions
- 266 Microsoft Windows Authentication
- 267 Assigning User Rights
- 267 Using Custom SSL Certificates (Optional)
- 267 Configuring IIS Services
- 268 Supported Protocols and Ports in OpenManage Essentials
- 268 Supported Protocols and Ports on Management Stations
- 268 Supported Protocols and Ports on Managed Nodes
- 270 Troubleshooting
- 270 OpenManage Essentials Troubleshooting Tool
- 271 Troubleshooting Procedures
- 271 Troubleshooting Inventory
- 271 Troubleshooting Device Discovery
- 272 Troubleshooting Receiving SNMP Traps
- 272 Troubleshooting Discovery of Windows Server 2008–Based Servers
- 272 Troubleshooting SNMP Traps for ESX or ESXi Versions 3.5, 4.x, or 5.0
- 273 Troubleshooting Problems With Microsoft Internet Explorer
- 273 Troubleshooting Map View
- 275 Frequently Asked Questions
- 275 Installation
- 275 Upgrade
- 276 Tasks
- 276 Optional Command Line Settings
- 278 Customization Parameters
- 279 MSI Return Code
- 280 E-mail Alert Action
- 280 Discovery
- 281 Inventory
- 281 System Update
- 283 Managing Device Configurations
- 283 Device Group Permissions
- 283 Device Group Permissions Portal
- 284 Remote and System Update Tasks
- 285 Custom Device Groups
- 285 Logs
- 285 Log Levels
- 286 Troubleshooting
- 288 Managing Device Group Permissions
- 288 Adding Users to the OmeSiteAdministrators Role
- 289 Assigning Device Groups to a User
- 290 Removing Users From the OmeSiteAdministrators Role
- 291 OpenManage Mobile Settings
- 291 Enabling or Disabling Alert Notifications For OpenManage Mobile
- 292 Enabling or Disabling OpenManage Mobile Subscribers
- 292 Deleting an OpenManage Mobile Subscriber
- 293 Viewing the Alert Notification Service Status
- 293 Notification Service Status
- 293 Viewing the OpenManage Mobile Subscriber Information
- 294 Mobile Subscriber Information
- 294 Troubleshooting OpenManage Mobile
- 296 Preferences — Reference
- 296 Console Settings
- 298 Email Settings
- 298 Alert Settings
- 299 Custom URL Settings
- 299 Warranty Notification Settings
- 300 Device Group Permissions
- 300 Common Tasks
- 301 Manage Device Group Permissions
- 301 Device Groups for Tasks and Patch Targeting
- 301 Discovery Settings
- 301 Deployment Settings
- 303 Logs — Reference
- 303 User Interface Logs
- 304 Application Logs
- 305 Extensions
- 306 Right-Click Actions
- 306 Schedule View
- 307 Device Status
- 307 Discovery Range Summary
- 307 Managing Include Ranges
- 308 View Filters
- 308 Alerts
- 309 Remote Tasks
- 309 Custom URL
- 309 System Update Tasks
- 309 Attributes Tab
- 310 Templates
- 310 Compliance by Template
- 311 Device Compliance
- 312 Tutorials
- 313 Using OpenManage Essentials Command Line Interface
- 313 Launching the OpenManage Essentials Command Line Interface
- 313 Creating a Discovery Profile Input File
- 315 Specifying IPs, Ranges, or Host names Using XML or CSV Files
- 315 Specifying Input Files in PowerShell
- 316 Command Line Interface Commands
- 316 Creating a Discovery Range
- 316 Removing a Discovery Range
- 317 Creating a Discovery Range Group
- 317 Removing a Discovery Range Group
- 317 Editing a Discovery Range
- 318 Editing a Discovery Range Group
- 318 Enabling a Discovery Range or Discovery Range Group
- 319 Disabling a Discovery Range or Discovery Range Group
- 319 Creating a Discovery Exclude Range
- 319 Removing a Discovery Exclude Range
- 320 Running Discovery, Inventory, and Status Polling Tasks
- 320 Removing a Device
- 321 Retrieving the Status Execution Progress of a Discovery Range
- 321 Stopping a Running Discovery Range or Group
- 321 Creating a Custom Device Group
- 322 Adding Devices to a Custom Group
- 322 Deleting a Group