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Troubleshooting
OpenManage Essentials Troubleshooting Tool
The OpenManage Essentials troubleshooting tool is a standalone tool that installs along with
OpenManage Essentials. You can use the troubleshooting tool for a wide array of protocol related problems that are often at the root of discovery and alert issues.
This tool provides the following protocol-specific diagnostics to identify the problem with the remote node:
• Database—Fetches all the user defined databases present on the remote box.
• Dell|EMC—Verifies the connection to the Dell|EMC storage devices.
• ICMP—Verifies whether you can ping the remote device from the local box.
• IPMI—Verifies the IPMI protocol to connect to BMC/iDRAC.
• Name Resolution—Verifies whether you can get the resolved name from the local box.
• OpenManage Server Administrator Remote Enablement—This test helps you to verify that Dell
OpenManage Server Administrator's remote enablement feature is working on the managed node
(Dell OpenManage Server administrator installed with the remote enablement component). This tool behaves like a Server Administrator Distributed Web server (DWS) and connects to Server
Administrator managed node instrumentation agent using the WSMAN protocol.
To connect successfully, the Managed Node must have OpenManage Server Administrator installed with the Remote Enablement feature working.
• Port—Verifies whether managed node is listening to the specified port. You can specify 1-65,535 port numbers.
• PowerVault Modular Disk Arrays—Verifies that PowerVault modular disk storage array protocol is used to connect to PowerVault Storage devices.
• Services—Uses SNMP protocol to fetch the running services on the managed node.
• SNMP—Verifies SNMP connection to the remote node, using the required SNMP community string, retries, and time out. First it tries to connect to MIB-II agent and then various other agents to find out the type of device. Troubleshooting Tool also gathers other agent specific information from that device.
• SSH—Verifies that the SSH protocol is used to connect to managed node.
• WMI—Verifies WMI/CIM connection to the remote node. Default retries and time out values are used internally.
• WSMAN—Attempts to connect to WSMAN client on the remote node. Use this test to verify connectivity problems with iDRAC, ESX, and other devices, which support WSMAN specification. This test will connect to such devices and will also list the exposed WSMAN profiles enabled on the remote device.
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Troubleshooting Procedures
Troubleshooting Inventory
Inventoried Linux servers are listed under Non-Inventoried systems, numerous retries does not resolve this.
To resolve this issue for the Red Hat Enterprise Linux 5.5, SUSE Linux Enterprise Server version 10 and version 11 installed servers:
1.
Mount the Dell Systems Management Tools and Documentation DVD (version 6.5 or later) on the
Linux server.
2. Install srvadmin-cm rpm.
3. Restart OpenManage Server Administrator 6.5.
4. Make sure the OpenManage Server Administrator inventory collector is working from the location /opt/dell/srvadmin/sbin/invcol, run /invcol -outc=/home/inv.xml.
5. Perform server inventory.
Troubleshooting Device Discovery
If a device discovery is not successful, perform the following steps to troubleshoot and fix the problem:
1.
If the device assigned for discovery is a Dell PowerEdge system, ensure that Dell OpenManage Server
Administrator is installed on it.
2. To discover Windows devices successfully, configure the SNMP services appropriately. For detailed information on configuring SNMP services on Windows, see
3. To discover Linux devices successfully, configure the SNMP services appropriately. For detailed information on configuring SNMP services on Linux, see
Configuring SNMP Services on Linux .
4. After configuring the SNMP services, verify whether the SNMP services are responding correctly.
5. If the device assigned for discovery is Microsoft Windows and you want to use WMI, ensure that the user name and password used in the WMI credentials has the local administrator permissions on the machine that you want to discover. You can use the Microsoft wbemtest utility to ensure that WMI connectivity to the Windows Server is correct.
6. If the device assigned for discovery is a non-server network device, such as a printer, Dell
Networking Ethernet switch, and so on, ensure that SNMP is enabled on the device. You can do this by accessing the Web interface for a device.
Configuring SNMP Services on Windows
1.
Open a command run prompt and type services.msc to open the Services MMC.
2. Right-click SNMP Service and select Properties. If you cannot locate SNMP Service, you need to install it using Add/Remove Windows Components.
3. Click Security and ensure that Accept SNMP packets from any host is selected.
4. Under Accepted Community Names, ensure that public (or a community string of your choice) is set. If not set by default, click Add, and type a community string in Community Name. Also select community rights as READ ONLY or READ WRITE.
5. Click Traps and ensure that the community string field has a valid name.
6. In Trap destination, click Add and enter the Open Manage Essential Console IP address.
7. Start the service.
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Configuring SNMP Services on Linux
1.
Run the command rpm -qa | grep snmp, and ensure that the net-snmp package is installed.
2. Run cd /etc/snmp to navigate to the snmp directory.
3. Open snmpd.conf in the VI editor (vi snmpd.conf).
4. Search snmpd.conf for # group context sec.model sec.level prefix read write notif and ensure that the values for fields read, write, and notif are set to all.
5. At the end of the snmpd.conf file, just before Further Information, enter the Open Manage Essentials
Console IP address in the following format:trapsink <OPEN MANAGE ESSENTIALS CONSOLE IP>
<community string> For example, trapsink 10.94.174.190 public.
6. Start the SNMP services (service snmpd restart).
Troubleshooting Receiving SNMP Traps
If you encounter a problem receiving SNMP traps, perform the following steps to troubleshoot and fix the problem:
1.
Check for network connectivity between the two systems. You can do this by pinging one system from another using the ping <IP address> command.
2. Check the SNMP configuration on the managed node. Ensure that you have specified the
OpenManage Essential console IP address and the community string name in the SNMP services of the managed node.
For information on setting SNMP on a Windows system, see
Configuring SNMP Services on Windows
.
For information on setting SNMP on a Linux system, see
Configuring SNMP Services on Linux .
3. Ensure that the SNMP Trap service services are running in the Open Manage Essentials system.
4. Check firewall settings to allow UDP 161, 162 ports.
Troubleshooting Discovery of Windows Server 2008–Based Servers
You also have to allow the server discovery. By default, the option is disabled in Windows Server 2008.
1.
Click Start → Control Panel → Network and Internet → Network and Sharing Center → Advanced
Sharing Setting.
2. Choose the drop-down arrow for the applicable network profile (Home or Work / Public) and under
Network Discovery, select Turn on network discovery.
Troubleshooting SNMP Traps for ESX or ESXi Versions 3.5, 4.x, or 5.0
Details: To generate virtual machine and environmental traps from ESX or ESXi 3.5 or 4.x hosts, configure and enable the embedded SNMP agent. You cannot use the Net-SNMP-based agent to generate these traps, although it can receive GET transactions and generate other types of traps.
This represents a change in behavior from ESX 3.0.x, in which the configuration file for the Net-SNMPbased agent controlled the generation of virtual machine traps
Solution: Use the vicfg-snmp command from the Remote CLI or vSphere CLI to enable the SNMP agent and configure trap destinations. Each time you specify a target with the vicfg-snmp command, the settings you specify overwrite all previously specified settings. To specify multiple targets, specify them in a single command, separated by commas.
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Troubleshooting Problems With Microsoft Internet Explorer
Follow the instructions in this section if you are experiencing any of the following:
• Unable to open OpenManage Essentials using Internet Explorer.
• Internet Explorer displays certificate errors.
• Internet Explorer displays a message to approve the certificate.
• Unable to browse the file system to deploy Server Administrator and system update.
• Unable to display the Device tree for devices.
• Unable to install active components.
1.
Open OpenManage Essentials on the client server using Internet Explorer.
2. Click Tools → Internet Options → Security.
3. Select Local intranet and click Sites.
4. Click Advanced.
5. Type the fully qualified name of the server where OpenManage Essentials is installed.
6. Click Add.
If the issue persists, there may be an issue with the DNS server resolving the name of the
OpenManage Essentials server. See
If a certificate error is displayed:
• Contact your system administrator to add the OpenManage Essentials certificate published to the
‘Trusted Root Certificate Authorities’ and Trusted Publishers’ on domain systems.
• Add the OpenManage Essentials certificate to your ‘Trusted Root Certificate Authorities’ and
‘Trusted Publishers’ certificate stores using Internet Explorer.
Resolving DNS Server Issues
To resolve DNS server issues:
1.
Contact your system administrator and add the name of the system running OpenManage Essentials to the DNS server.
2. Edit your host file to resolve the IP of the system running OpenManage Essentials. The host file is located at %windir%\System32\drivers\etc\hosts.
3. Add the IP of the system running OpenManage Essentials to the Local intranet sites in Internet
Explorer.
NOTE: You cannot remove the certificate errors unless you use the fully qualified name of the server running OpenManage Essentials.
Troubleshooting Map View
Question: Why is the Map View feature not available?
Answer: The Map View feature is available only if you have discovered any Dell PowerEdge VRTX CMC with an Enterprise license, using the WS-Man protocol. If the PowerEdge VRTX CMC with an Enterprise license is discovered using the SNMP protocol, the Map View feature is not available. Rediscovering the
PowerEdge VRTX CMC using the WS-Man protocol is required, if the Map View tab is not displayed in the device details portal of a Dell PowerEdge VRTX CMC with an Enterprise license.
Question: Why am I unable to add a particular device on the map?
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Answer: Only PowerEdge VRTX devices with an Enterprise license can be added to the map.
Question: The map does not load with the MapQuest or Bing map provider. What should I do?
Answer: This indicates a problem with the Internet connectivity.
• Verify if you are able to connect to the Internet through the browser.
• If the system connects to the Internet through the proxy:
– For MapQuest map provider — Configure the proxy settings in the OpenManage Essentials
Preferences → Console Settings page.
– For Bing map provider — Verify if you configured the proxy server settings in Internet Explorer.
• Verify if you are able to access the MapQuest website.
Question: Why is the map loading slowly?
Answer: The map may load slowly as it requires more network bandwidth and graphic processing capability compared to normal browsing. Constant zooming and panning on the map may also slow the loading of the map.
Question: Why I am unable to locate an address using the search bar or Edit Device Locations dialog box?
Answer: There may be a problem with your Internet connection or the map provider may not be able to resolve the address.
• Verify if you are able to connect to the Internet through the browser.
• If the system connects to the Internet through the proxy:
– For MapQuest map provider — Configure the proxy settings in the OpenManage Essentials
Preferences → Console Settings page.
– For Bing map provider — Verify if you configured the proxy server settings in Internet Explorer.
• Try to provide a variation of the address you provided. You can try providing a complete address.
Abbreviations such as state, country, airport code, may have an unexpected result.
Question: Why cannot I use one map provider on the Home portal and another on the Devices portal?
Answer: The Map View available through the Home portal and the Devices portal are synchronized.
Changes to the Settings or device locations on the Map View are affected on both the portals.
Question: How can I enhance the Map View experience?
Answer: Improving the network bandwidth accelerates the loading of the map. A more powerful graphic card enables faster zooming and panning capability. When using the MapQuest provider, the map is rendered better if OpenManage Essentials is launched on the management server.
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Table of contents
- 3 Dell OpenManage Essentials Version 2.0 User's Guide
- 17 About OpenManage Essentials
- 17 What is New in This Release
- 18 Other Information You May Need
- 19 Contacting Dell
- 20 Installing OpenManage Essentials
- 20 Installation Prerequisites and Minimum Requirements
- 20 Minimum Recommended Hardware
- 21 Minimum Requirements
- 22 Terms and Conditions for Using Relational Database Management Systems
- 22 Database Size and Scalability
- 23 Network Bandwidth Utilization
- 23 Minimum Login Roles for Microsoft SQL Server
- 24 Downloading OpenManage Essentials
- 24 Installing OpenManage Essentials
- 26 Custom Setup Installation
- 27 Considerations When Installing OpenManage Essentials on a Domain Controller
- 27 Setting Up OpenManage Essentials Database on a Remote SQL Server
- 27 Installing Dell SupportAssist
- 29 Installing Repository Manager
- 29 Installing Dell License Manager
- 30 Uninstalling OpenManage Essentials
- 30 Upgrading OpenManage Essentials
- 31 Setting Up and Configuring VMware ESXi 5
- 32 Migrating IT Assistant to OpenManage Essentials
- 33 Getting Started With OpenManage Essentials
- 33 Launching OpenManage Essentials
- 33 Configuring OpenManage Essentials
- 34 Discovery Wizard Configuration
- 34 Configuring Discovery Settings
- 35 Using the OpenManage Essentials Home Portal
- 36 OpenManage Essentials Heading Banner
- 37 Customizing Portals
- 37 Displaying Additional Available Reports and Graphs
- 38 Drilling Down Charts and Reports for More Information
- 38 Saving and Loading the Portal Layout
- 38 Updating the Portal Data
- 39 Hiding Graphs and Reports Components
- 39 Rearranging or Resizing Graphs and Reports (Components)
- 40 Filtering Data
- 40 Search Bar
- 40 Search Items
- 40 Search Drop-Down List
- 41 Selection Actions
- 41 Map View (Home) Portal
- 42 Viewing the User Information
- 42 Logging On As a Different User
- 42 Using the Update Available Notification Icon
- 43 Using the Warranty Scoreboard Notification Icon
- 44 OpenManage Essentials Home Portal — Reference
- 44 Dashboard
- 44 Home Portal Reports
- 45 Device by Status
- 45 Alerts by Severity
- 45 Discovered Versus Inventoried Devices
- 46 Task Status
- 46 Schedule View
- 47 Schedule View Settings
- 47 Device Warranty Report
- 48 Map View (Home) Portal Interface
- 49 Discovering and Inventorying Devices
- 49 Supported Devices, Protocols, and Features Matrix
- 53 Supported Operating Systems (Servers), Protocols, and Features Matrix
- 55 Supported Storage Devices, Protocols, and Features Matrix
- 57 Legend and Definitions
- 58 Using the Discovery and Inventory Portal
- 58 Protocol Support Matrix for Discovery
- 60 Protocol Support Matrix for System Update
- 60 Devices Not Reporting Service Tag
- 61 Configuring a Discovery and Inventory Task
- 62 Changing the Default SNMP Port
- 63 Discovering and Inventorying Dell Devices Using WS-Man Protocol With a Root Certificate
- 64 Excluding Ranges
- 64 Viewing Configured Discovery and Inventory Ranges
- 64 Scheduling Discovery
- 65 Discovery Speed Slider
- 65 Multithreading
- 66 Scheduling Inventory
- 66 Configuring Status Polling Frequency
- 67 Discovery And Inventory — Reference
- 67 Discovery and Inventory Portal Page Options
- 67 Discovery and Inventory Portal
- 68 Last Discovery and Inventory
- 68 Discovered Versus Inventoried Devices
- 69 Task Status
- 69 Viewing Device Summary
- 70 Viewing Device Summary Filter Options
- 70 Add Discovery Range
- 71 Discovery Configuration
- 71 Discovery Configuration Options
- 72 Device Type Filtering
- 73 ICMP Configuration
- 73 ICMP Configuration Options
- 73 SNMP Configuration
- 74 SNMP Configuration Options
- 75 WMI Configuration
- 75 WMI Configuration Options
- 75 Storage Configuration
- 75 Storage Configuration Options
- 75 WS-Man Configuration
- 76 WS-Man Configuration Options
- 76 SSH Configuration
- 77 SSH Configuration Options
- 77 IPMI Configuration
- 77 IPMI Configuration Options
- 78 Discovery Range Action
- 78 Summary
- 78 Add Exclude Range
- 79 Add Exclude Range Options
- 79 Discovery Schedule
- 79 Viewing Discovery Configuration
- 80 Discovery Schedule Settings
- 81 Inventory Schedule
- 81 Inventory Schedule Settings
- 81 Status Schedule
- 82 Status Polling Schedule Settings
- 82 Discovery Ranges
- 83 Exclude Ranges
- 84 Managing Devices
- 84 Viewing Devices
- 85 Device Summary Page
- 86 Nodes and Symbols Description
- 86 Device Details
- 87 Viewing Device Inventory
- 88 Viewing Alerts Summary
- 88 Viewing System Event Logs
- 88 Searching for Devices
- 88 Creating a New Group
- 89 Adding Devices to a New Group
- 89 Adding Devices to an Existing Group
- 89 Hiding a Group
- 90 Deleting a Group
- 90 Single Sign-On
- 90 Creating a Custom URL
- 91 Launching the Custom URL
- 91 Configuring Warranty Email Notifications
- 92 Configuring Warranty Scoreboard Notifications
- 92 Configuring Warranty Pop-Up Notifications
- 92 Using Map View
- 94 Map Providers
- 95 Configuring Map Settings
- 96 General Navigation and Zooming
- 96 Home View
- 96 Tool Tip
- 97 Selecting a Device on Map View
- 97 Health and Connection Status
- 98 Multiple Devices at the Same Location
- 98 Setting a Home View
- 98 Viewing All Map Locations
- 98 Adding a Device to the Map
- 99 Moving a Device Location Using the Edit Location Details Option
- 100 Importing Licensed Devices
- 101 Using the Map View Search Bar
- 103 Removing All Map Locations
- 103 Editing a Map Location
- 103 Removing a Map Location
- 104 Exporting All Device Locations
- 104 Dell NAS Appliance Support
- 105 OEM Device Support
- 106 Devices — Reference
- 106 Viewing Inventory
- 107 Viewing Alerts
- 107 Viewing Hardware Logs
- 107 Hardware Log Details
- 108 Alert Filters
- 108 Viewing Non-Compliant Systems
- 108 Non-Compliant Systems
- 109 Device Search
- 110 Query Results
- 111 Creating Device Group
- 111 Device Group Configuration
- 111 Device Selection
- 112 Summary — Group Configuration
- 112 Map View (Devices) Tab Interface
- 113 Devices at this location
- 114 Map Settings
- 115 Server Deployment and Re-provisioning
- 116 OpenManage Essentials — Server Configuration Management License
- 116 Licensable Servers
- 116 Purchasing the License
- 116 Deploying the License
- 117 Verifying License Information
- 117 Viewing Unlicensed Server Targets
- 117 Device Requirements for Deployment and Compliance Tasks
- 118 Getting Started for Device Configuration Deployment
- 118 Device Configuration Deployment Overview
- 118 Viewing the Deployment Portal
- 118 Configuring the Deployment File Share
- 119 Creating a Device Configuration Template
- 119 Creating a Device Configuration Template From a Device Configuration File
- 120 Creating a Device Configuration Template From a Reference Device
- 121 Adding Devices to the Repurpose and Bare Metal Devices Group
- 121 Managing Device Configuration Templates
- 122 Viewing the Device Configuration Template Attributes
- 122 Cloning a Device Configuration Template
- 122 Editing a Device Configuration Template
- 123 Exporting a Device Configuration Template
- 123 Deploying a Device Configuration Template
- 125 Deploying a Network ISO Image
- 127 Removing Devices From the Repurpose and Bare Metal Devices Group
- 127 Auto Deploying Device Configurations
- 127 Configuring Auto Deployment Settings
- 128 Setting Up Device Configuration Auto Deployment
- 130 Managing Auto Deployment Credentials
- 131 Adding a Discovery Range for Auto Deployment
- 131 Removing Devices From an Auto Deployment Task
- 132 Importing Device Specific Attributes
- 132 Import File Requirements
- 133 Exporting Device Specific Attributes
- 133 Viewing the Deployment Tasks
- 133 Additional Information
- 135 Deployment – Reference
- 136 Repurpose and Bare Metal Devices
- 137 Auto Deployment
- 138 Tasks
- 138 Task Execution History
- 139 Device Configuration Template Details
- 140 Device Configuration Setup Wizard
- 140 File Share Settings
- 141 Add Devices to Repurpose and Bare Metal Device Group
- 141 Create Template Wizard
- 141 Deploy Template Wizard
- 142 Name and Deploy Options
- 142 Select Template
- 142 Select Devices
- 143 Select ISO Location
- 143 Edit Attributes
- 146 Set Schedule
- 146 Summary
- 147 Setup Auto Deployment Wizard
- 147 Deploy Options
- 148 Select Template
- 148 Select ISO Location
- 149 Import Service Tags
- 149 Edit Attributes
- 152 Execution Credentials
- 153 Summary
- 153 Manage Auto Deployment Credentials
- 153 Credentials
- 154 Devices
- 155 Managing Server Configuration Baseline
- 156 Viewing the Device Compliance Portal
- 156 Getting Started for Device Configuration Compliance
- 156 Device Configuration Compliance Overview
- 156 Configuring the Credentials and Device Configuration Inventory Schedule
- 157 Associating Target Devices to a Configuration Template
- 158 Viewing the Inventory Configuration Details
- 158 Viewing the Device Compliance Status
- 159 Viewing the Compliance Tasks
- 160 Configuration – Reference
- 161 Device Compliance
- 161 Device Compliance Graph
- 161 Device Compliance Table
- 162 Tasks
- 162 Task Execution History
- 163 Associate Devices To Template Wizard
- 163 Select Template
- 164 Select Devices
- 164 Configuration Inventory Schedule Wizard
- 164 Inventory Credentials
- 165 Schedule
- 167 Viewing Inventory Reports
- 167 Choosing Predefined Reports
- 167 Predefined Reports
- 169 Filtering Report Data
- 170 Exporting Reports
- 171 Reports — Reference
- 172 Agent and Alert Summary
- 172 Agent SummaryiSM Agent Summary
- 173 Alerts per Device
- 173 Top Alert Generators
- 173 Device Compliance
- 173 Server Overview
- 174 Server Components and Versions
- 174 Asset Acquisition Information
- 175 Asset Maintenance Information
- 176 Asset Support Information
- 177 Hard Drive Information
- 178 ESX Information
- 179 HyperV Information
- 179 Field Replaceable Unit (FRU) Information
- 180 License Information
- 180 Device Location Information
- 180 Memory Information
- 181 Modular Enclosure Information
- 182 NIC Information
- 182 PCI Device Information
- 183 Storage Controller Information
- 183 Virtual Disk Information
- 184 Warranty Information
- 185 BIOS Configuration
- 185 iDRAC Network Configuration
- 186 Template Association
- 187 Viewing Warranty Reports
- 187 Extending Warranty
- 188 Managing Alerts
- 188 Viewing Alerts and Alert Categories
- 188 Viewing Alert Logs
- 188 Understanding the Alert Types
- 189 Viewing Internal Alerts
- 189 Viewing Alert Categories
- 189 Viewing Alert Source Details
- 190 Viewing Previously Configured Alert Actions
- 190 Viewing Application Launch Alert Action
- 190 Viewing E-Mail Alert Action
- 190 Viewing Alert Ignore Action
- 190 Viewing Alert Trap Forward Action
- 190 Handling Alerts
- 190 Flagging an Alert
- 191 Creating and Editing a New View
- 191 Configuring Alert Actions
- 191 Setting Up E-mail Notification
- 192 Ignoring Alerts
- 193 Running a Custom Script
- 193 Forwarding Alerts
- 194 Forwarding Alerts Use Case Scenarios
- 195 Working With Sample Alert Action Use Cases
- 195 Use Cases in Alert Actions
- 195 Configuring Alert Log Settings
- 195 Renaming Alert Categories and Alert Sources
- 196 Alert Pop-Up Notifications
- 196 Configuring Alert Pop-Up Notifications
- 197 Enabling or Disabling Alert Pop-Up Notifications
- 198 Alerts — Reference
- 198 Alert Logs
- 199 Predefined Alert View Filters
- 199 Alert Logs Fields
- 200 Alert Details
- 201 Alert Log Settings
- 201 Alert View Filters
- 201 Alert Filter Name
- 201 Severity
- 202 Acknowledgement
- 202 Summary — Alert View Filter
- 203 Alert Actions
- 204 Name and Description
- 204 Severity Association
- 204 Application Launch Configuration
- 206 E-Mail Configuration
- 207 Trap Forwarding
- 207 Category and Sources Association
- 207 Device Association
- 209 Date and Time Range
- 209 Alert Action - Duplicate Alert Correlation
- 209 Summary- Alert Action Details
- 211 Alert Categories
- 211 Alert Categories Options
- 213 Alert Source
- 215 Updating Server BIOS, Firmware, Drivers, and Applications
- 215 Viewing the System Update Page
- 216 Understanding Server BIOS Firmware and Drivers Sources
- 216 Choosing the Right Source for Updates
- 217 Selecting an Update Catalog Source
- 217 Viewing Comparison Results
- 217 Viewing Compliant Servers
- 217 Viewing Non-Compliant Servers
- 217 Viewing Non-Inventoried Servers
- 217 Viewing Servers With Issues and Resolutions
- 217 System Update Use Case Scenarios
- 220 Applying System Updates
- 222 Viewing Updated Status
- 222 Updating Firmware, BIOS, and Drivers Without OMSA
- 222 View Active Catalog
- 223 Issues and Resolutions Use Case Scenarios
- 224 System Update — Reference
- 224 Filter Options
- 225 System Update
- 226 Compliance Report
- 227 Compliant Systems
- 227 Non-Compliant Systems
- 228 System Update Task
- 230 Non-Inventoried Systems
- 230 Inventory Systems
- 230 All System Update Tasks
- 230 Issues and Resolutions
- 231 Task Execution History
- 232 Select a Catalog Source
- 232 Dell Update Package
- 232 Dell OpenManage Server Update Utility
- 232 Repository Manager
- 232 View Active Catalog
- 234 Managing Remote Tasks
- 234 About Remote Tasks
- 234 Managing Command Line Task
- 235 Managing RACADM Command Line Tasks
- 236 Managing Generic Command Line Task
- 237 Managing Server Power Options
- 238 Deploying Server Administrator
- 239 Supported Windows and Linux Packages
- 240 Arguments
- 240 Deploying iDRAC Service Module
- 241 Supported Windows and Linux Packages
- 242 Collecting Firmware and Driver Inventory
- 243 Working With Sample Remote Tasks Use Cases
- 243 Use Cases in Remote Tasks
- 245 Device Capability Matrix
- 249 Remote Tasks — Reference
- 250 Remote Tasks Home
- 250 Remote Tasks
- 250 All Tasks
- 251 Task Execution History
- 252 Server Power Options
- 254 Deployment Task
- 256 Command Line Task
- 257 Remote Server Administrator Command
- 259 Generic Command
- 261 IPMI Command
- 263 RACADM Command Line
- 264 Firmware and Driver Inventory Collection Task
- 266 Managing Security Settings
- 266 Using Security Roles and Permissions
- 266 Microsoft Windows Authentication
- 267 Assigning User Rights
- 267 Using Custom SSL Certificates (Optional)
- 267 Configuring IIS Services
- 268 Supported Protocols and Ports in OpenManage Essentials
- 268 Supported Protocols and Ports on Management Stations
- 268 Supported Protocols and Ports on Managed Nodes
- 270 Troubleshooting
- 270 OpenManage Essentials Troubleshooting Tool
- 271 Troubleshooting Procedures
- 271 Troubleshooting Inventory
- 271 Troubleshooting Device Discovery
- 272 Troubleshooting Receiving SNMP Traps
- 272 Troubleshooting Discovery of Windows Server 2008–Based Servers
- 272 Troubleshooting SNMP Traps for ESX or ESXi Versions 3.5, 4.x, or 5.0
- 273 Troubleshooting Problems With Microsoft Internet Explorer
- 273 Troubleshooting Map View
- 275 Frequently Asked Questions
- 275 Installation
- 275 Upgrade
- 276 Tasks
- 276 Optional Command Line Settings
- 278 Customization Parameters
- 279 MSI Return Code
- 280 E-mail Alert Action
- 280 Discovery
- 281 Inventory
- 281 System Update
- 283 Managing Device Configurations
- 283 Device Group Permissions
- 283 Device Group Permissions Portal
- 284 Remote and System Update Tasks
- 285 Custom Device Groups
- 285 Logs
- 285 Log Levels
- 286 Troubleshooting
- 288 Managing Device Group Permissions
- 288 Adding Users to the OmeSiteAdministrators Role
- 289 Assigning Device Groups to a User
- 290 Removing Users From the OmeSiteAdministrators Role
- 291 OpenManage Mobile Settings
- 291 Enabling or Disabling Alert Notifications For OpenManage Mobile
- 292 Enabling or Disabling OpenManage Mobile Subscribers
- 292 Deleting an OpenManage Mobile Subscriber
- 293 Viewing the Alert Notification Service Status
- 293 Notification Service Status
- 293 Viewing the OpenManage Mobile Subscriber Information
- 294 Mobile Subscriber Information
- 294 Troubleshooting OpenManage Mobile
- 296 Preferences — Reference
- 296 Console Settings
- 298 Email Settings
- 298 Alert Settings
- 299 Custom URL Settings
- 299 Warranty Notification Settings
- 300 Device Group Permissions
- 300 Common Tasks
- 301 Manage Device Group Permissions
- 301 Device Groups for Tasks and Patch Targeting
- 301 Discovery Settings
- 301 Deployment Settings
- 303 Logs — Reference
- 303 User Interface Logs
- 304 Application Logs
- 305 Extensions
- 306 Right-Click Actions
- 306 Schedule View
- 307 Device Status
- 307 Discovery Range Summary
- 307 Managing Include Ranges
- 308 View Filters
- 308 Alerts
- 309 Remote Tasks
- 309 Custom URL
- 309 System Update Tasks
- 309 Attributes Tab
- 310 Templates
- 310 Compliance by Template
- 311 Device Compliance
- 312 Tutorials
- 313 Using OpenManage Essentials Command Line Interface
- 313 Launching the OpenManage Essentials Command Line Interface
- 313 Creating a Discovery Profile Input File
- 315 Specifying IPs, Ranges, or Host names Using XML or CSV Files
- 315 Specifying Input Files in PowerShell
- 316 Command Line Interface Commands
- 316 Creating a Discovery Range
- 316 Removing a Discovery Range
- 317 Creating a Discovery Range Group
- 317 Removing a Discovery Range Group
- 317 Editing a Discovery Range
- 318 Editing a Discovery Range Group
- 318 Enabling a Discovery Range or Discovery Range Group
- 319 Disabling a Discovery Range or Discovery Range Group
- 319 Creating a Discovery Exclude Range
- 319 Removing a Discovery Exclude Range
- 320 Running Discovery, Inventory, and Status Polling Tasks
- 320 Removing a Device
- 321 Retrieving the Status Execution Progress of a Discovery Range
- 321 Stopping a Running Discovery Range or Group
- 321 Creating a Custom Device Group
- 322 Adding Devices to a Custom Group
- 322 Deleting a Group