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5. Troubleshooting
This chapter explains the basic problems and troubleshooting methods when an indicator light is lit.
Indicator Display List
The projector uses the [Power] button, indicators, and beeps to notify you if a malfunction occurs. Check the indicator's status, and implement the following measures. " " in the table means the indicator is flashing.
Indicator location
1
2 3
CZE123
1. [Power] button
2. Lamp indicator
3. Temp indicator
Status
The projector does not turn on.
Causes Solutions
The projector has malfunctioned.
Disconnect the power cord, and contact your service representative.
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5. Troubleshooting
Status
"Hardware Error" was displayed, and the projector turned off during operation.
Flashing interval : 0.2
seconds
The lamp does not turn on.
The lamp turned off during operation.
Flashing interval: 1 second
Causes Solutions
The projector has malfunctioned.
Disconnect the power cord, wait a while, and then turn on the projector again.
You can also press and hold the
[Power] button on the remote control or the control panel for two seconds.
If the problem cannot be resolved, contact your service representative.
• The lamp has overheated and cannot turn on.
• The lamp's service life has expired.
• The projector has malfunctioned.
• The lamp's service life has expired.
• The projector has malfunctioned.
• Disconnect the power cord, wait a while, and then turn on the projector again.
You can also press and hold the [Power] button on the remote control or the control panel for two seconds.
• If the lamp burns out, replace it with a new lamp. For details of how to replace the
• Disconnect the power cord, wait a while, and then turn on the projector again.
You can also press and hold the [Power] button on the remote control or the control panel for two seconds.
• If the lamp burns out, replace it with a new lamp. For details of how to replace the
Indicator Display List
Status
The lamp does not turn on, turned off during operation, or it does not turn off.
Flashing interval: 0.2
seconds
The lamp turned off during operation, or it does not turn on.
Causes Solutions
The projector has malfunctioned.
Disconnect the power cord, wait a while, and then turn on the projector again.
You can also press and hold the
[Power] button on the remote control or the control panel for two seconds.
If the problem cannot be resolved, contact your service representative.
The lamp cover is not installed correctly.
Disconnect the power cord, and reinstall the lamp cover correctly.
For details of how to install the
Flashing interval: 1 second
"Temperature Error" was displayed, and the projector turned off during operation.
Flashing interval: 5 seconds
"Fan Error" was displayed, and the projector turned off during operation.
• The interior has overheated.
• The projector is being used in a high-temperature environment.
The cooling fan in the projector has malfunctioned.
Place the projector so that the intake and exhaust vents are not blocked.
Disconnect the power cord, wait a while, and then turn on the projector again.
You can also press and hold the
[Power] button on the remote control or the control panel for two seconds.
Disconnect the power cord, and contact your service representative.
Flashing interval: 1 to 4 times in 5 seconds
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5. Troubleshooting
Status
The projector turned off during operation, or it does not turn on.
Flashing interval: 0.2
seconds
The lamp turned off during operation.
Flashing interval: 1 second
The lamp turned off during operation.
Flashing interval: 1 second
Causes Solutions
The projector has malfunctioned.
Disconnect the power cord, wait a while, and then turn on the projector again.
You can also press and hold the
[Power] button on the remote control or the control panel for two seconds.
If the problem cannot be resolved, contact your service representative.
• The interior has overheated.
• The projector is being used in a high-temperature environment.
• The lamp's service life has expired.
• Place the projector so that the intake and exhaust vents are not blocked.
• Disconnect the power cord, wait a while, and then turn on the projector again.
You can also press and hold the [Power] button on the remote control or the control panel for two seconds.
If the problem cannot be resolved, contact your service representative.
• Disconnect the power cord, wait a while, and then turn on the projector again.
You can also press and hold the [Power] button on the remote control or the control panel for two seconds.
• If the lamp burns out, replace it with a new lamp. For details of how to replace the lamp, see page 127
"Replacing the Lamp".
Indicator Display List
Status
The lamp does not turn on.
Flashing interval: 1 second
The lamp turned off during operation.
Flashing interval: 1 second
Causes Solutions
The projector has malfunctioned.
Disconnect the power cord, wait a while, and then turn on the projector again.
You can also press and hold the
[Power] button on the remote control or the control panel for two seconds.
If the problem cannot be resolved, contact your service representative.
The projector has malfunctioned.
Disconnect the power cord, wait a while, and then turn on the projector again.
You can also press and hold the
[Power] button on the remote control or the control panel for two seconds.
If the problem cannot be resolved, contact your service representative.
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